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Customer First

Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

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Page 1: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Customer First

Page 2: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

The Toyota Way

Page 3: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Page 4: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Page 5: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Who Is the Customer?

Page 6: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Who Is the Customer?

These are the Customers!

Page 7: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Who Is the Customer?

These are the Customers!

This is the “seller.”

Page 8: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Who Is the Customer?

This is the Customer!

This is the “seller.”

Page 9: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Who Is the Customer?

This is the Customer!

This is the “seller.”

Page 10: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

This is the Customer!

This is the “seller.”

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=imgres&cd=&cad=rja&uact=8&ved=0ahUKEwjO0NzQyOTPAhWLdSYKHY1oD18QjRwIBw&url=http://www.digitaljournal.com/topic/Toyota&psig=AFQjCNHT90xyos9c61ItUj9ZuSwqpGuxpw&ust=1476887450824504

Page 11: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

These are the Customers!

This is the “seller.”

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=imgres&cd=&cad=rja&uact=8&ved=0ahUKEwjO0NzQyOTPAhWLdSYKHY1oD18QjRwIBw&url=http://www.digitaljournal.com/topic/Toyota&psig=AFQjCNHT90xyos9c61ItUj9ZuSwqpGuxpw&ust=1476887450824504

Page 12: Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Customer First!

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