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2018 Reference Material Portal’s User Guide Manual https://lab.fnri.dost.gov.ph/rm/

Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

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Page 1: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

2018

Reference Material Portal’s

User Guide Manual

https://lab.fnri.dost.gov.ph/rm/

Page 2: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

1

This manual’s information is subject to changes without notice. Reference

material portal website logo is a registered trademark of Food and

Nutrition Research Institute – Proficiency Testing Laboratory.

Note: This document is printable and downloadable.

Page 3: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

2

Table of Contents

Introduction to the New RM Portal Website 3

Getting started

Signing up 4

Login 5

Home 7

Available RM 7

o Adding to cart 9

My Cart 9

Order Status 11

o For Payment 11

o Tracking 12

FAQ 14

Contact Us 14

User’s Account 14

o Manage Account ................................................................................ 14

o Update Profile .................................................................................... 15

Page 4: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

3

Food and Nutrition Research Institute Proficiency Testing Laboratories (FNRI-

PTL)

Accredited by the Department of Science and Service—Bureau of Laboratory

Accreditation, Bangkok, Thailand to ISO/IEC 17043:2010 as Food Chemical proficiency

testing provider with over ten (10) years of experience in organizing PT focusing on

nutrition labeling requirements and serving more than 25 local and international

laboratories per round. In addition to PT schemes, FNRI-PTL provides trainings and

seminars for its participants to address their needs for improvement and continuous

development.

This manual explains the ways on how to use the portal in order to get the most out of

our vast resources.

About the Reference Material Portal

The Reference Material Portal is a tool for growth and development of the Food and

Nutrition Research Laboratory – Proficiency Testing Laboratory (FNRI-PTL). The

integration of the existing RMs to the iFNRI will increase the accessibility of customers

to locally available reference materials and will provide faster and more affordable

transactions between the customers and the laboratory provider. The improvement and

upgrading of existing RMs and PT schemes portal will provide a cost-effective, fast, and

convenient access on ways to improve the accuracy of analytical results by customers/

local testing laboratories; thus, maximizing efficiency and increasing generated income

from the implemented RM/PT portal.

Organization of the Manual

This manual is arranged in the following order: General Information of the developed

RM Portal; the 2nd part provides the general walkthrough of the system from log in to log

out; the 3rd part provides the other important parts such as Frequently Asked Questions

(FAQs), Contacts Us, and User’s Account, respectively.

Page 5: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

4

Getting started

Signing up

The user must create an account and provide all the needed information. Click

Signup menu on the upper right navigational bar to go to the page. Provide your

accessible email in signing up. After the fields have been filled out, the user must

click ―Signup‖ button to create the account.

*Note: The user can use the existing account made on the Proficiency

Testing Portal Website.

Page 6: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

5

Login

This page requires the user to fill out the following fields (existing username,

password) and click the ―Login‖ button. In this page, the user may click

―Remember Me‖ to stay logged in.

The user may also reset their account password in case forgotten through

clicking ―reset it‖ hyperlink. This will lead the user to the Request password reset

page. The system will require the user of an accessible email which was used

during signup to send a link where the password can be change.

Below is an example of an email sent by the system to the user’s email address.

The email contains a link that will redirect the user to the Reset password page.

Page 7: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

6

In the Reset password page, the user will put their new password before clicking

the ―Save‖ button.

After login, the user will be redirected to the Home Page.

Page 8: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

7

Home

The Home Page contains pictures shown in the photo slider, introduction about

reference materials, properties of FNRI reference materials, the uses of FNRI

reference materials and why do they choose FNRI RMs.

Available RM

The Available RM Menu is found on the navigational bar. In this page the user

can browse the available list of Reference Materials through the Search Field. It

also has a left side menu which sorts the available RMs by year.

Page 9: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

8

Click the specific reference material to show the details of each which includes

the measurands, the ―Add to cart‖ button, the price, the amount of sample, the

packaging and the downloadable and printable Certificate of Testing.

Page 10: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

9

o Adding to cart

The user can add their chosen reference materials to their cart by simply

clicking the ―Add to cart‖ button. After clicking the button a modal will

appear where the user can put the quantity that will be ordered and click

―Submit‖. This will redirect the user to the My Cart page.

My Cart

The My Cart Menu is found on the navigational bar. My cart page has a list of the

reference materials that the user wants to purchase. It shows the matrices,

measurand, price, quantity, total per matrix and overall total. Discounts are also

provided for government laboratories. The user can edit or remove a reference

material through the action column. The user just needs to click the edit and a

modal will again appear for changes.

The user may proceed to checkout, continue shopping, or generate a

downloadable and printable quotation that can be used for reference by the

customer.

Page 11: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

10

If the user chose to proceed to checkout, the user must click the ―Proceed to

Checkout‖ Button

Page 12: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

11

Clicking the ―Continue Shopping‖ button will redirect the user to the Available RMs

page. The user may also proceed to checkout just by clicking the button at the lower

right portion of the page. The Check-out Order page will be shown where the Bank

Details of the FNRI is shown and the mode of payment and transport choices for the

user and click ―Proceed‖.

Checkout Information is shown after the process.

Order Status

o For Payment

The For Payment Sub Menu is found under the Order of status on the

navigational bar.

After checkout, the order is shown in the For payment sub menu. The page

shows the date of order, status/ action (where user can upload proof of

payment), matrices, measurand, price, quantity and total price.

Page 13: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

12

The status/action menu shows an ―Upload Proof of Payment‖ Button if the user

chose courier as mode of transportation.

To upload the user must click the ―Upload Proof of Payment‖ button. Click

―choose file‖, browse for the proof of payment and click ―upload‖.

o Tracking

*Note: This page is for the users who chose courier as the mode of transport for

their reference material

Page 14: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

http:/lab.fnri.dost.gov.ph/rm/ | Food and Nutrition Research Institute – Proficiency Testing Laboratory

2018

User Guide Manual

13

Once the proof of payment has been validated by the admin and already

dispatches the sample, the user may track it through the tracking system. The

Tracking Sub menu is found under the order of status menu.

The page shows the date of order, matrices, measurand, courier, tracking no.

(given by the admin) and the date of shipment. At the feedback column, the user

must send the feedback form to notify admin for the receipt of reference material.

The user just needs to click the pencil icon and will be redirected to the sample

receipt form page shown below.

If the sample received is damaged or not suitable for laboratory testing, the user

must indicate what matrix/ sample name and the quantity of sample to be

replaced on the Remarks field before clicking ―Save‖.

Page 15: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

User Guide Manual

14

FAQ

This menu is where the user can find the answers to most of the users’

questions.

Contact Us

The Contact us page is where the user can find contact details of the FNRI-PTL

as well as fields that can be filled out by the user for inquiries.

User’s Account

The User Account Menu is found on the uppermost left part of the page. The

username is shown here. Under the user account are the manage account sub

menu, the update profile sub menu and the exit system which is logout.

Page 16: Reference Material Portal’slab.fnri.dost.gov.ph/rm/frontend/web/ins/customer.pdf · Organization of the Manual This manual is arranged in the following order: General Information

User Guide Manual

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o Manage Account

In the manage account, the user may change old password and user

name to a new one.

o Update Profile

The Update Profile submenu shows the details that were placed on each

field by the user which could be change or edited. After the changes the

user must click the ―Update‖ button to save the changes.