Deon Basson Personal Information

§ Contact Number: 082 632 0275

§ ID No: 680704 5054 08 9

§ Age: 48

§ Drivers Licence: 01 & 08, unendorsed driving record

§ Marital Status: Single and no dependants

Objective: Seeking fulltime employment in a permanent position. I am available to start immediately .

Work Experience (References Available on request)

June 2016 – July 2016. Quali2000 (temporary position)

Bookkeeper Assistant

§ Supplier Invoice Capturing

§ Cashbook Processing

§ Filing and Sorting of relevant documents

§ Reception

July 2012 – April 2016. The Haven Organization, Bellville

Supervisor§ In-take procedures of new clients

§ Cash ups

§ Banking

§ Collections and sorting of Donations

§ Assisting with sickly and elderly clients

§ Dispensing of clients medication

§ Building maintenance and reports

§ Incident reports

§ Shift Scheduling for Supervisors

§ Building and client security

§ Administration reports: duties lists, client register & bed space, client payments

§ Assistance with administration of client movement schedule

§ Skills Development management and attendance & payment schedule

§ Disciplinary procedures and administration

October 2011 - Present Bellville Night Shelter

Chef / Cook / Assistant

§ Prepping, and cooking breakfast lunch and dinner for ±60 people.

§ Sorting of donated foods and storing

§ General cleanliness of kitchen and fridges

§ Assisting house father in other duties when needed

May 2010 – July 2011 Copi Tronix Toshiba

Sales Representative

§ Sales of TOSHIBA Digital Copiers, Printers, Fax Machines and Laptops

§ New Business Referrals

§ Preparation of proposals

July 2009 – October 2009 Two Oceans Communication

Call Centre Sales

§ Sales of various models of SAMSUNG PABX switchboards

§ New Business Referrals

§ Preparation of proposals

§ Presentation of proposals to prospective clients onsite

January 2007 – June 2009 Procare Garden Services, 11 Shetland Road, Table View

Supervisor

§ Supervising of teams at complexes and private gardens

§ Managing schedules

§ Preparation of quotations for complexes and private gardens

§ Management during absence of owners

§ Handling of customer complaints

§ Handling of cash, invoices and receipts

January 2006 – December 2006 Papagallo Taverna Restaurant, Bothasig, Cape Town

Barman / Waiter / Griller / Pizza Maker

§ Barman and Waiter§ Griller and Pizza Maker

January 2005 – November 2005 Level Concepts, Table View

Site Supervisor

§ Construction of concrete decking and staircases

§ Construction of concrete rib and block and coffer system

September 1997 – July 2004 Mweb / Internet Africa Internet Service Provider, N1 City, Cape Town

Team Manager

§ Managed teams from 7 to 15 agents

§ Telephony statistics

§ Call Centre statistics

§ Shift Scheduling for call centre on MS Excel

§ Administration tasks i.e. sick and leave using MS Excel

§ HR tasks i.e. chairing of disciplinary hearings

§ Industrial Relations i.e. staffing concerns

§ Daily coaching and feedback

§ Quality Assurance coaching and feedback

§ Secondary technical support on various platforms

§ Product training on EMAIL CLIENTS and BROWSERS, and new products

§ Soft Skills training

§ Chairing and facilitating of Weekly Team Meetings

§ Presentations

§ Technical support on Win95 Win98 Wn2000 and Macintosh

§ Reporting of National Outages

§ Duty Manager on weekends

§ Internet Africa on wheels, on site technical support

January 1997 Call centre The GEM Internet Company, Cape Town

Desktop Support Consultant

§ Technical support on win3.1 Win95 Win98 Macintosh

§ Network monitoring

§ Reporting of Outages and Escalation Procedures

April 1996 Compuscan Technologies, Paarden Eiland, Cape Town

Consultant

§ Hardware and Software Installations

§ Product Training

§ Telephonic and On Site Technical Support

November 1995 – March 1996 Starlight Cruises, Cape Town

Cruise Staff Host

§ Passenger Host onboard luxury cruise liner m/v Rhapsody

§ Guest Relations and customer services representative

§ Host to Staff Shows, Deck Games, Movies

§ Basic Life Drill at sea

§ Tour Guide Host in various ports of call during shore excursions

§ Photography

November 1994 – October 1995 Moat House Hotels, Shepperton, United Kingdom

Barman and Waiter

§ Bar and restaurant work

§ Pianist for cocktail parties

§ Conference and Banqueting

§ Training of new barman

§ Bar staff representative in Management meetings

April 1993 – October 1994 Cellular Sales, Claremont, Cape Town

Sales Representative

§ Marketing of all cellular products

§ Sales of cellular products and services

§ Sourcing new customers

October 1992 – March 1993 Western Province Diving Coach, Newlands, Cape Town

Coach and Judge

§ Springboard Diving

§ Platform Diving

§ Chaperone for Away competitions

January 1990 – October 1992 Bri-Ken Distributors, Milnerton, Cape Town

Accountant (TurboCash)

§ Invoicing and statements

§ Income Statement Reporting

§ Stock control Reporting

§ Processing of Orders

§ Sales

Education

1988 – 1989 Cape Technikon – Information Technology / Computer Data Processing

§ Information Systems

§ COBOL

§ Pascal

§ Financial Accounting

§ Cost Accounting

1987 Ysterplaat High School – Matric Certificate

§ English

§ Afrikaans

§ Typing

§ Accounting

§ Biology

§ Business Economics (Office Practice)

§ Communication and Deportment

§ Computer Practice

Accreditations

§ Call Centre Management (Connect Solutions)

§ Project Management (Mweb)

§ Time Management (Mweb)

§ Diversity (Mweb)

Awards Achieved

§ Western Province Colours in Springboard and Platform Diving

§ Diving Honours

§ Honours in Theory of Music Grade 1

Hobbies

§ Keyboards

§ Piano

§ Cooking

§ Movies

References (with their permission)

George Narkedien – Manager, The Haven Organisation Phone 0219451413

Sharon Malan – Manager, The Haven OrganisationPhone 0219491939