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CRISIS INTERVENTION TEAM TRAINING YEAR IN REVIEW 2018 PREPARED BY SServing Anson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph and Richmond counties in central North Carolina

CRISIS INTERVENTION TEAM TRAINING

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CRISIS INTERVENTION

TEAM TRAININGYEAR IN REVIEW

2018

PREPARED BY

SServing Anson, Guilford, Harnett, Hoke, Lee,

Montgomery, Moore, Randolph and Richmond

counties in central North Carolina

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10 YEARS OF CIT IN THE SANDHILLS CENTER REGION

Sandhills Center had reason to celebrate an important milestone in 2018. For 10 years, we have cosponsored Crisis Intervention Team (CIT) training for first responders.

CIT in the region is a partnership between Sandhills Center, law enforcement agencies, local NAMI chapters and area community colleges. It is an effective training and response program designed for law enforcement, paramedics, telecommunicaors and other first responders who handle crisis calls involving people with mental illness, intellectual/developmental disabilities and substance use disorders. CIT is a jail diver-sion program which seeks to prevent arrest and incarceration for misdemeanor or “nuisance” crimes, and to connect individuals with treatment resources instead of trips to hospital emergency departments. The goal of CIT is to provide first responders with the tools and resources they need to more effectively interact with people who are living with mental illness, their families and providers. CIT also promotes officer safety and the safety of individuals in crisis.

Traditionally, CIT is a rigorous 40-hour program with blocks of information taught by subject matter experts. Students participate in simulation activities, as well as engage in conversations in the community with indivi-duals who have lived experience. The individuals share information about themselves, their loved ones and interactions they have had with first responders. Relationships and collaborations form throughout the week between the participants and speakers. The emergency medical services (EMS) CIT curriculum is slightly shorter at 32 hours. For CIT alumni, 8-hour advanced courses have been held in the Sandhills Center commu-nities during the last two years.

In addition to celebrating 10 years conducting CIT training, we also celebrated a year of firsts. In 2018, we had our first K-9 officer graduate from Hoke County’s first-ever class. Also for the first time, we had military police officers from the Fort Bragg Warrior Transition Battalion participate in CIT training in Moore County. In addition, Sandhills Center cosponsored our first week-long session specifically designed for school resource officers in Guilford County, and Randolph County hosted a class especially for North Carolina Department of Probation and Parole personnel.

In total for the year, 13 classes were coordinated by Sandhills Center and our community partners, and 212 first responders earned CIT certification. These numbers also reflect our support for CIT instruction as part of the Basic Law Enforcement Training (BLET) at Randolph Community College. Since 2008, Sandhills Center has cosponsored 66 classes and has graduated nearly 1,350 participants.

CIT was founded in 1988, in Memphis, Tenn., following the police-involved shooting death of a man withmental illness. In North Carolina each year, it is estimated that tens of thousands of people with severe mental illnesses are incarcerated. Encounters between these individuals and law enforcement personnel can some-times end tragically. CIT training plays an important role in educating officers to respond appropriately in such situations. The success of the Tennessee CIT program has inspired communities throughout North Carolina and the United States to start similar programs. CIT is recognized as a best practice by multiple organizations including NAMI, the U.S. Department of Justice, the U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration (SAMHSA) and the White House Conference on Mental Health. Research has shown that communities that subscribe to the CIT program model have higher success rates in resolving crisis situations.

In North Carolina, CIT training began in 2005. Sandhills Center and our community partners conducted the first CIT class for law enforcement personnel in 2008. During the last decade, CIT in the region has grown to include not only city and county law enforcement, but also telecommunicators, probation and parole officers, magistrates, campus police and EMS personnel.

The North Carolina Department of Health and Human Services estimates that 51 percent of law enforcement officers throughout the state have been CIT certified as of Jan. 1, 2019. In 2018 in North Carolina, 1,304 first responders became certified, resulting in a 12 percent increase from the previous year, and eight more law enforcement agencies began participating in CIT programs, a 2 percent increase from 2017.

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Sandhills Center’s CIT program experienced a year of firsts in 2018. We had our first K-9 officer graduate fromfrom the program, and the first Hoke County class was held. Also, a week-long CIT session specifically designedfor school resource officers was conducted in Guilford County. In addition, our first military police officers from

Fort Bragg participated in CIT in Moore County. Pictured, above: Hoke County Sheriff’s Deputy Mark Daviesand K-9 officer Rocky participated in CIT training in August 2018. Photo credit: Kellie Moran, Sandhills Center.

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2018 STATISTICS

480 hours of instruction

50 hours of role-playing exercises

212 graduates

� Sworn officers - 101 � Out-of-county participants - 8 � Probation/parole officers - 24 � EMS personnel - 17 � Telecommunicators - 12 � School resource officers - 21 � BLET and other first responders - 29

13 CIT classes

� Classes were coordinated by Sandhills Center and

our community partners. Two of the classes

reflect our assistance with Basic Law Enforcement

Training (BLET), and two other 40-hour courses

held in Randolph County. All four were coordin-

ated through Randolph Community College by

experienced law enforcement volunteers.

� Sandhills Center also assisted with the CIT

training for EMS personnel during the statewide

EMToday Conference, held in September 2018

in Greensboro. The number of graduates was not

factored into Sandhills Center participation totals,

nor was it included in the number of classes we

coordinated during the year.

Visit the CIT page on our website:

www.SandhillsCenter.org/about/crisis-intervention-team/

HOST OFFICERSSandhills Center is grateful for the many host officers who support CIT training. Host officers are pivotal as liaisons between the participants and instructors. Host officers are CIT certified and also volunteer their time during the training courses. We recognize the following outstanding first responders for their support of CIT in the Sandhills Center region during 2018:

� Lt. Steven Kelly Wadesboro Police Department (Anson County)

� Chris Wilson Guilford County Emergency Medical Services

� Capt. Demarr Inman Guilford County Sheriff’s Office

� Lt. Scott Jeffries Harnett County Sheriff’s Office

� Sgt. Greg Deck Sanford Police Department (Lee County)

� Lt. Bryan Monroe Moore County Sheriff’s Office

� Lt. Clyde Smith Richmond County Sheriff’s Office

� MSgt. Maxine Wright (Ret.) Asheboro Police Department (Randolph County)

� Lt. Jennifer Lewis Hoke County Sheriff’s Office

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� Tyler Keziah, Daymark Recovery Services

� John Ambrosia, Volunteer

� Lisa Atkins, FirstHealth Moore Regional Hospital

� Roger Bailey, Stevens Center

� David Barrington, Hoke County Magistrate

� Tammy Barrow, Guilford County Magistrate

� Maj. Elijah Bazemore, Durham County Sheriff’s Office

� Mark Botts, UNC School of Government

� Scott Bower, NC Departmentof Public Safety

� Amy Brown, Daymark Recovery Services

� Melanie Bunn, Alzheimer’s North Carolina Inc.

� Cassandra Byers, Daymark Recovery Services

� Leslie Campbell, Cumberland County EMS

� Madonna Campbell-Greer, NAMI-Guilford

� Dr. Talula Cartwright, Mount Eagle Institute

� Courtney Chavis, Families United/Sandhills Center

� Lt. Josh Christensen, Harnett County Sheriff’s Office

� Lauren Costello, Brain Injury Association of NC

� Bennita Curtain, Partners Ending Homelessness

� Cristina De Aguilar, Carolinas Healthcare System

� Dep. Robert Doby, Moore County Sheriff’s Office

� Jerry Earnhardt, Daymark Recovery Services

� Cindy Edwards, Licensed Clinical Social Worker

� Jessica Fleishman, Cape Fear Valley Medical Center

� Jamie Flores, Bay Area Psychology Associates

� Al Frye, Sandhills Center

� Kelly Frye, FirstHealth of the Carolinas

� Boris Garrett (Ret.), NC State Highway Patrol

� Jack Glenn, NAMI-Guilford

� Dr. Kelly Graves, Kellin Foundation

� Brian Hahne, Partners Ending Homelessness

� Agent Mel Haines, Lee County Sheriff’s Office

� Sarah Hallock, Communicare

� Suzanne Hart, Therapeutic Alternatives

� Maj. Keena Heaton, Randolph County 911

� Dr. Masoud Hejazi, Youth Focus

� Kay Hinson, Good Hope Hospital

� Dan Hodgson, Lay Minister

� Bary Hoyle, Harnett County Magistrate

� Kyle Hyduke, Good Hope Hospital

� Sgt. Latoya Howell, Guilford County Sheriff’s Office

� Dr. Jason Jerry, FirstHealth Behavioral Services

� Gayla Jones, NC Veteran’s Treatment Court

� Lt. Rachel Juren, High Point Police Department

(Continued on page 6)

INSTRUCTORSSandhills Center is extremely proud of the talented behavioral health and law enforcement subject matter experts who contributed to the success of CIT in 2018. Thanks to all who offered their services throughout the Sandhills Center region:

2018 TRAINING CALENDAR � February 19-23 -- Guilford County

� February 26-March 9 -- Randolph County (embedded in Basic Law Enforcement Training and coordinated by Randolph Community College)

� March 12-16 -- Moore County

� March 26-29 -- Randolph County (embedded in Basic Law Enforcement Training and coordinated by Randolph Community College)

� April 23-27 -- Guilford County

� June 4-7 -- Guilford County (32-hour course for EMS personnel)

� June 25 -- Lee County (8-hour advanced class for CIT alumni)

� July 30-August 3 -- Guilford County (40-hour course tailored to school resource officers)

� August 6-10 -- Hoke County

� August 27-31 -- Randolph County (40-hour course for N.C. Department of Public Safety probation and parole officers, coordinated by Randolph Community College)

� October 8-12 -- Guilford County

� October 29-November 2 -- Moore County

� November 5-9 -- Harnett County

* A 40-hour CIT class was scheduled for Richmond County in September, but due to Hurricane Florence, the training was postponed until 2019.

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(Instructors, continued)

� Dr. Bob Kurtz, NC Dept. of Health & Human Services

� Chris Loughlin, Sandhills Center CFAC

� Suzanne Maness, Families United/Sandhills Center

� Det. Sgt. Ronald Martin (Ret.), NC Harm Reduction

Coalition

� Suzanne Matthews, Harnett County DA’s Office

� Dr. Anthony Mazzarulli, FirstHealth of the Carolinas

� Cynthia McSwain, Kellin Foundation

� Capt. Jeff Medlin, Moore County Sheriff’s Office

� Dr. Joel Monroe, FirstHealth Moore Regional Hospital

� Wanda Moon, Guilford County GAST

� Curtis Morrow, Fayetteville VA Medical Center

� Stephanie Mueller, Daymark Recovery Services

� Michelle Nichols, Youth Focus

� Midge Noble, Licensed Professional Counselor/Author

� Zoe Panizzi, FirstHealth of the Carolinas

� Lt. Holly Pate, Geensboro Police Department

� Harold Pickett, Sandhills Center

� Dr. Susan Pinsker, Pinsker and Associates

� Bonita Porter, Sandhills Center

� Dr. Stephen Powell, Wake Forest Baptist Medical Center

� Kenya Proctor, American Foundation for Suicide

Prevention

� Jeff Pruett, Project Lazarus

� Vickie Rhodes, Therapeutic Alternatives GAST Team

� Chief Dep. Frank Rodriguez (Ret.), Moore County

Sheriff’s Office

� Sally Rickard, Brain Injury Association of NC

� Janet Riley-Wright, Alcohol and Drug Services

� Sarah Roethlinger, Youth Focus

� Lisa Russell, Moore County Chief Magistrate

� Leah Sampson, Good Hope Hospital

� Courteney Schenck, Therapeutic Alternatives

� Mary Silverman, FirstHealth Behavioral Services

� Edward Smith, Daymark Recovery Services

� Kenneth Smith, Roxie Center

� Shirlyn Smith, Families United/Sandhills Center

� Theressa Smith, Families United/Sandhills Center

� Eric Snodgrass, Asheboro Police Department

� Dr. Kim Soban, Mental Health Associates of the Triad

� Adrian Standish, Families United/Sandhills Center

� Dr. Meredith Stanton, FirstHealth of the Carolinas

� Dr. Jason Stopyra, Wake Forest Baptist Medical Center

� Dr. Khalil Tanas, Sandhills Center

� Lt. Col. Mark Teachey (Ret.), NC Veteran’s Treatment

Court

� Carolyn Uhlin, Guilford County EMS

� Carl Vierling, Greater High Point Food Alliance

� Dr. Jane Walter (Ret.), National Certified Counselor

� Victoria Whitt, Sandhills Center

� Pam Wiggins, Randolph Community College

� Bruce Womble, Therapeutic Alternatives

� Jason Yates, Caring Services

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Pictured, above: Janet Riley-Wright, formerly of Alcohol and Drug Services, taught a session

on addiction during a 2018 CIT class.

Below: Brian Hahne and Bennita Curtain from Partners Ending Homelessness

taught CIT participants about resources available in Guilford County.

Photo credits: Kellie Moran, Sandhills Center.

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THANKS TO OUR 2018 COMMUNITY PLANNING PARTNERS

� NAMI Cumberland, Harnett and Lee Counties � NAMI Guilford � NAMI Moore County

� Daymark Recovery Services � LeeCAN Mental Health Partners � Lee County Health Department � Therapeutic Alternatives Mobile Crisis

� Central Carolina Community College � Guilford Technical Community College � Sandhills Community College � Southern Piedmont Community College � Richmond Community College

� Carolinas Healthcare System � Central Carolina Hospital � FirstHealth of the Carolinas � Good Hope Hospital � Harnett Health System

FIRST RESPONDER PARTNERS � Guilford County EMS � Guilford County Sheriff’s Office � Harnett County Sheriff’s Office � Moore County Sheriff’s Office � Richmond County Sheriff’s Office � Sanford Police Department � Wadesboro Police Department

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Pictured: The Guilford County EMS CIT class of June 2018, with community cosponsors Jack Glenn and Madonna Campbell-Greer of NAMI-Guilford (at right), and Kellie Moran (far left), Sandhills

Center’s Justice Systems Clinical Liaison. CIT is a team effort throughout the Sandhills Center region. We appreciate the broad support of our area community colleges, local NAMI chapters, our network

of providers, local hospitals and first responder partners. Photo credit: Heather Odendahl, Sandhills Center.

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CIT TRAINING CURRICULUMEach year, CIT training covers a variety of topics related to mental health, substance use disorders and intellectual/developmental disabilities. The curriculum is chosen based on CIT International standards and current issues facing each unique community. Topics presented by our CIT partners and instructors in 2018 included:

� Mental Illness 101 � Behavioral Health System Overview � Military and PTSD � Developmental Disabilities � Special Concerns with Adolescents � Personality Disorders � Psychiatric Medications � Psychiatric Emergencies � Cultural Diversity � Addiction � Opioids � Drug Epidemics � Trauma � Hunger � Homelessness � Alzheimer’s Disease and Dementia � Involuntary Commitment and Other Legal Issues

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� Wellness in Law Enforcement � Harm Reduction � Stress Management � Officer Discretion � Suicide Risk and Assessment � Trauma -- Risk and Resilience � Excited Delirium � Schizophrenia � De-escalation � Role-Playing � Simulation Exercises (“Hearing Voices”) � Traumatic Brain Injuries � Trauma-Informed Care � Active Listening � Human Trafficking � Testimonials from Individuals and Families � Site Visits to Behavioral Health Treatment Facilities

Members of the Moore County CIT class of March 2018 participate in a training session with instructor Suzanne Maness (foreground). CIT training in Moore County is conducted at Sandhills Community College. Photo credit: George E. Reynolds Jr., NAMI-Moore County.

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Pictured, above: Sandhills Center staff members participate in role-playing exercises with CIT studentsduring Guilford County CIT training in February 2018. Role-playing and discussions with people affected

by mental illness are important parts of the CIT curriculum. Photo credit: Heather Odendahl, Sandhills Center.

THANK YOU

Sandhills center is deeply gratefulto the many cosponsors, staff

members, CIT alumni, advocatesand other behavioral health

professionals who volunteer to participate in the role-playing

segments of CIT. We appreciateyour ongoing support and guidance.

We also wish to thank providers for hosting our CIT participants, and we especially acknowledge those individuals and familieswho have told their personal

stories so that first responderscan gain greater awareness.

IMPORTANT ELEMENTS OF CIT TRAININGCIT participants have unique opportunities to engage in site visits to provider facilities that serve people living with substance use disorders and/or mental illnesses. They also hear testimonials from family members of individuals who have received or are receiving treatment. Individuals typically share their personal stories,and explain what their needs might be if a crisis were to occur. These exercises give first responders a chance to ask questions and open a dialogue for better understanding.

Role-playing exercises also are a vital part of CIT training. Officers are given realistic scenarios such as those they might encounter while conducting their regular duties. During the exercises, people who are experiencing crises are compassionately portrayed by behavioral health professionals and advocates. Scenarios may include suicide prevention, de-escalating potentially violent situations, calming persons experiencing paranoia, or interacting with individuals having manic episodes that cause them to behaveinappropriately. All scenarios are facilitated and evaluated by mental health professionals and CIT-trained law enforcement officials who provide constructive feedback on multiple levels. One of the many benefits of role-playing is that it allows students to practice empathy in a safe environment.

In 2018, Sandhills Center CIT students engaged in 50 hours ofrole-playing exercises. During the Lee County 8-hour advanced CIT class, role-playing was expanded to include environments outside the classroom so that students could practice crisis intervention and de-escalation scenarios that are closer to real-life situations.

Also as part of the CIT curriculum, first responders are exposed to activities that simulate auditory hallucinations (called “hearing voices”), autism and psychosis. These exercises build familiaritywith the challenges individuals sometimes face.

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Pictured: Randolph Community College coordinated a CIT class that was tailored to N.C. Dept. of Public Safety probation and parole officers. CIT participation by probation and parole officers

continues to grow in the Sandhills Center region. We assisted Randolph County CIT with staff supportfor role-playing exercises and other training needs. Photo credit: Kellie Moran, Sandhills Center.

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Pictured, at right: Moore County heldits 20th CIT training in October 2018,

at Sandhills Community College. Lt. Brian Monroe of the Moore CountySheriff’s Office served as host officer.The class was comprised of staff from

the N.C. Dept. of Public Safety-Probation and Parole, the Moore County Sheriff’sOffice Detention Center, Hoke County

EMS, Southern Pines Police Departmentand the U.S. Army Warrior Transition Battalion at Fort Bragg. CIT in Moore

County is a partnership between Sandhills Center, the Moore County Sheriff’s Office, NAMI-Moore County and Sandhills Community College. Photo credit: George E. Reynolds Jr.,

NAMI-Moore County.

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CLASS PHOTOSEach time we conduct CIT training within the nine-county Sandhills Center region, we publish the class photo (excluding undercover officers and those participating in the Randolph Community College BLET classes) on our website. Each class can be viewed by visiting www.SandhillsCenter.org/about/crisis-intervention-team/, then clicking on the CIT News Briefs link.

The first CIT training class of 2018 was held in February, in Guilford

County. Participants were from the Guilford County Sheriff’s Office,

Greensboro Police Department, North Carolina A&T State University Police

Department, Guilford Metro 911, Hillsborough Police Department,Yadkin County Sheriff’s Office,

Chatham County Sheriff’s Office, King Police Department, and the

Forsyth Technical Community College Police Department. Cospon-soring the training with Sandhills Center was the Guilford County

Sheriff’s Office, NAMI-Guilford and Guilford Technical Community

College (GTCC). Cpt. Demarr Inman of the Guilford County Sheriff’s

Office was host officer. Photo credit: Heather Odendahl, Sandhills Center.

The 20th Guilford County CIT class was held in April 2018, at GTCC with Cpt. Demarr Inman serving as host officer. Nineteen students completed the course. Agencies represented were the Guilford

County Sheriff’s Office, Guilford Metro 911, UNC-Greensboro PoliceDepartment, N.C. Dept. of Public

Safety-Probation and Parole, NorthCarolina A&T State University Police

Department and the GreensboroPolice Department. Photo credit:

Heather Odendahl, Sandhills Center.

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Lee County’s advanced CIT class was held in June 2018. Those participating were from the Sanford Police Department, Lee County Sheriff’s Office, Harnett County Sheriff’s Office and Lee County EMS. CIT in Lee County is sponsored by Sandhills Center, the Sanford Police Department, NAMI-Lee, Harnett and Cumberland, and Central Carolina Community College. Sgt. Greg Deck

of the Sanford Police Department served as host officer. Photo credit: Kellie Moran, Sandhills Center.

Guilford County CIT in the summer of 2018 focused on training for officers who are arestationed in the school system as School Resource Officers (SROs). Lt. Demarr Inman served

as host officer, and the class was held at GTCC. Sandhills Center and NAMI-Guilford werecosponsors. Based on the success of this SRO class, Sandhills Center plans to conduct

a similar program in 2019. Photo credit: Heather Odendahl, Sandhills Center.

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Pictured, above: Hoke County held its inaugural CIT class in August 2018. In attendance were 17 officers and first responders from Cape Fear EMS, Sandhills Community College Police Department, Raeford Police Department, Pinehurst Police

Department and the Hoke County Sheriff’s Office. Lt. Jennifer Lewis from the Hoke County Sheriff’s Office served as host officer. The class was made possible through a partnership between the Hoke County Sheriff’s Office, Sandhills Community College - Hoke Campus, local NAMI chapters, Therapeutic Alternatives, Cape Fear Valley Medical Center, FirstHealth, Hoke

County EMS, the Cumberland County Sheriff’s Office and Sandhills Center. Photo credit: Kellie Moran, Sandhills Center.

Above: Harnett County CIT was held in November 2018. Thirteen officers from the Harnett County Sheriff’s Office, Lee County Sheriff’s Office and the Dunn Police Department participated. Lt. Scott Jeffries of the Harnett County Sheriff’s Office hosted the class. In addition to Sandhills Center, CIT in Harnett County is

cosponsored by NAMI-Lee, Harnett and Cumberland, Central Carolina Community College, Good Hope Hospital, Harnett Health and the Harnett County Sheriff’s Office. Photo credit: Heather Odendahl, Sandhills Center.

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A Guilford County CIT class was completed in November 2018. The class initially was scheduled for Oct. 8-12, but was interrupted due to Hurricane Michael. A makeup training session and graduation ceremony were held

Nov. 15 at Guilford Technical Community College (GTCC). Participants were from the Greensboro Police Department, Guilford County Sheriff’s Office, GTCC Police Department, North Carolina A&T State University

Police Department, Cary Police Department and Guilford Metro 911. Lt. Demarr Inman of the Guilford County Sheriff’s Office served as host officer. Photo credit: Heather Odendahl, Sandhills Center.

Sandhills Center cosponsored CIT training in Moore County March 12-16, 2018. Lt. Bryan Monroe of the Moore County Sheriff’s Office served as host officer. Graduates of the class included first

responders from the Aberdeen Police Department, Moore County Sheriff’s Office and Moore County EMS. Ten students completed the course, including the first paramedic to graduate in Moore County. CIT in

Moore County is a collaboration between Sandhills Center, the Moore County Sheriff’s Office, NAMI-Moore County and Sandhills Community College. Photo credit: George E. Reynolds Jr., NAMI-Moore County.

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FEEDBACK IS IMPORTANTWe want to know what is important to first responders. CIT students complete evaluations in all areas of instruction. This helps to provide feedback to presenters and assists us in planning for future classes. Throughout 2018, we received many positive comments from CIT participants. Here are some of their reactions:

� “Awesome course! Tons of information and lots of resources!”

� “This was a very comprehensive class covering everything and every aspect of mental health you could think of. I think this course should be a required certification for everyone who has a job that plays a role in dealing with people who have mental disabilities.”

� “By far the biggest takeaway for me from this class is the interaction with others...other responder agencies, consumers, families...because it really does require a team approach, and the more we can network and share our positions, needs, ideas, etc., the better we can work together as a team to respond to mental health crises.”

� “This training was the best! I thought I wasn’t going to like the class but the information that I got in this train-ing was amazing. I have a better understanding of mental health and how to deal with someone that has mental health issues or may be in crisis. Thank you!”

� “At the beginning of class, I thought I didn’t need CIT. But after all the courses and all the training, I realized that CIT is another piece of gear an officer can use.”

Sandhills Center invites law enforcement officers, paramedics, telecommunicators and other first responders to participate in CIT classes in 2019. For more information, contact one of the following staff members:

� Kellie Moran - (336) 389-6132 or [email protected] � Robert Nelson - (910) 673-7148 or [email protected]

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Sandhills Center Administrative OfficeP.O. Box 9

West End, NC 27376Sandhills Center is nationally accredited.

Sandhills Center is a Local Management Entity (LME) and a Medicaid-funded Managed Care Organization (MCO) that acts as an agent of the NC Department of Health and Human Services. We assure that people

have access to publicly-funded mental health, intellectual/developmental disabilities and substance abuse services in Anson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph and Richmond counties. As an LME-MCO, our goal is to promote behavioral health, wellness and recovery. Sandhills

Center offers a provider network that is culturally competent and respectful, and a collaborative approach to problem solving and resource development. Our involvement in CIT is just one of the many ways we work in partnership with community stakeholders to produce better outcomes for individualsand their families. Sandhills Center operates a 24-hour Call Center where mental health counselors are

always available to take phone calls and connect people to the best care provider of their choice.

Toll free: 1-800-256-2452

For more information, go to: www.SandhillsCenter.org