Creative Problem Solving & Decision Making FINAL for Editing

  • View
    212

  • Download
    0

Embed Size (px)

DESCRIPTION

PPT for problem Solving Approach

Text of Creative Problem Solving & Decision Making FINAL for Editing

Creative Problem Solving & Decision Making

Creative Problem Solving & Decision MakingHow can we develop an accurate accounting and mapping of inactive accounts?

Approaches to Solve the ProblemPCAE

Our Symbol & Battle cryP

If we hold on togetherHow can we develop an accurate accounting and mapping of In-active accounts?

Defining Problem in Solvable WayPAccounting and Mapping of In-active Accounts

Before

After

Why WhyAPareto ChartAKey in the titles in order from highest response to lowest response.Totals Go Here- Order from Most to LeastPercent of Total Displays HereNo. of Concessionaires not updatedOld Procedure/SystemNo Accountable PersonnelBack outLack of MonitoringDouble EntryLusotWhat What Major Effect

AS.C.A.M.P.E.RCOpportunity ThinkingCSolution Idea WeightedPrime CausesSolution ideas Practical & Realistic Cost Effectiveness Serve the Customers best Interest Preserve the non negotiable policies Practiced by other Organizations TotalsWeighted totalWeight0.20.30.20.20.11 2.00 1Satellite map 10.00 7.00 10.00 10.00 10.00 47 9.10 2Combine Manpower 10.00 10.00 10.00 10.00 10.00 50 10.00 3Adapt PDR program & eBACs 10.00 10.00 10.00 10.00 10.00 50 10.00 4Put in new software 10.00 7.00 10.00 10.00 10.00 47 9.10 5Eliminate double entry 10.00 10.00 10.00 10.00 10.00 50 10.00 6Reverse penalty to condonation 10.00 8.00 10.00 10.00 10.00 48 9.40 7Conduct ocular inspection/survey 10.00 10.00 10.00 10.00 10.00 50 10.00 8Prepare detailed procedure for the Updating Process 10.00 10.00 10.00 10.00 10.00 50 10.00 9Up-date data base accounts 10.00 10.00 10.00 10.00 10.00 50 10.00 CChosen SolutionEAction PlanningEAction Steps

Date

Resources Required

PiC

Expected Outcome

Notify 3 times thru registered mail those accounts no longer exist and recommend for write-off and permanently deleted from the database.

Postal Service, Computer, Printer, ManpowerP180K Commercial Division

Decrease account receivables and written-off old accounts

Updating of verified and corrected inactive accounts in the GIS program & eBACs

Software, Encoder, Computer, Printer P100K

Engineering Division

Updated Data of Inactive Accounts