Creative Problem Solving & Decision Making
Creative Problem Solving & Decision MakingHow can we develop an accurate accounting and mapping of inactive accounts?
Approaches to Solve the ProblemPCAE
Our Symbol & Battle cryP
If we hold on togetherHow can we develop an accurate accounting and mapping of In-active accounts?
Defining Problem in Solvable WayPAccounting and Mapping of In-active Accounts
Before
After
Why WhyAPareto ChartAKey in the titles in order from highest response to lowest response.Totals Go Here- Order from Most to LeastPercent of Total Displays HereNo. of Concessionaires not updatedOld Procedure/SystemNo Accountable PersonnelBack outLack of MonitoringDouble EntryLusotWhat What Major Effect
AS.C.A.M.P.E.RCOpportunity ThinkingCSolution Idea WeightedPrime CausesSolution ideas Practical & Realistic Cost Effectiveness Serve the Customers best Interest Preserve the non negotiable policies Practiced by other Organizations TotalsWeighted totalWeight0.20.30.20.20.11 2.00 1Satellite map 10.00 7.00 10.00 10.00 10.00 47 9.10 2Combine Manpower 10.00 10.00 10.00 10.00 10.00 50 10.00 3Adapt PDR program & eBACs 10.00 10.00 10.00 10.00 10.00 50 10.00 4Put in new software 10.00 7.00 10.00 10.00 10.00 47 9.10 5Eliminate double entry 10.00 10.00 10.00 10.00 10.00 50 10.00 6Reverse penalty to condonation 10.00 8.00 10.00 10.00 10.00 48 9.40 7Conduct ocular inspection/survey 10.00 10.00 10.00 10.00 10.00 50 10.00 8Prepare detailed procedure for the Updating Process 10.00 10.00 10.00 10.00 10.00 50 10.00 9Up-date data base accounts 10.00 10.00 10.00 10.00 10.00 50 10.00 CChosen SolutionEAction PlanningEAction Steps
Date
Resources Required
PiC
Expected Outcome
Notify 3 times thru registered mail those accounts no longer exist and recommend for write-off and permanently deleted from the database.
Postal Service, Computer, Printer, ManpowerP180K Commercial Division
Decrease account receivables and written-off old accounts
Updating of verified and corrected inactive accounts in the GIS program & eBACs
Software, Encoder, Computer, Printer P100K
Engineering Division
Updated Data of Inactive Accounts
