Disclaimer: There might be some duplication in population and household figures. Sometimes one beneficiary may receive a message from multiple agencies. But it will not make any complication in community engagement activities as the objective is

to penetrate the messaging and awareness as much as possible.

COVID 19: Risk Communication and Community Engagement Update Communication with Communities (CwC) Working Group

16-22 April 2020

→ 801,342 people have been reached through 184,446 neighborhood-based inter-personal communication sessions with key COVID 19 messages in the camps.

→ 189,114 people have been reached through 9,603 sessions conducted by the religious leader.

→ 265,218 people have been consulted with on COVID 19 messages in around 34,329 community awareness session in both camps and Bangladeshi communities.

→ 20,268 community people participated in 891 listener group session and 635 community people have been engaged in 27 advocacy meetings in the camps.

Cumulative Progress as of 22 April 2020

Communication Resource:

→ The COVID 19 Risk Communication and Community Engagement (RCCE) Strategy and Key Message for both refugees and host community in critical operation

modality have been developed and endorsed by Civil Surgeon, Cox’s Bazar. It is available here.

→ IOM, with support of BCM, has produced second audio drama on COVID-19 and it deals with the spread of rumors in the camps. ACAPS and IOM have published

the fourth edition of “COVID-19 Explained” which focuses on Rohingya religious traditions as they relate to the COVID-19 crisis. It is available here. IOM-

ACAPS has produced a short infographic on the importance of building trust from the COVID-19 Explained Series. This focuses on building trust among Rohingya

communities regarding health facilities/services. It is available here.

→ BBC MA has produced new contents on COVID 19 for Rohingya and Host Community. It is available here.

→ Unicef and its partners has produced some audio-video materials and these are available here. Translators without Borders (TWB) has released new glossary and it

has two versions, i) text version, and ii) multimedia version. SKUS and HAP developed a child-friendly Bangla awareness video and it is available here.

→ The CwC bulletin, COVID 19: Risk Communication and Community Engagement Update- 09-15 April 2020 has been developed and circulated.

→ Also 6 Audios (PSA/podcast/narrowcast), 2 videos (explainer, interview, animation etc.) and 4 printable content (Infographic, poster, leaflet etc.) on COVID 19

has been developed. CwC WG has been sharing message and materials (audio, video, printable) developed by different CwC agencies. These are available here.

Rohingya Camps:

→ Around 24 cascade training/orientation sessions on COVID 19 have been organized and 241 staff/volunteers have participated there.

→ 106,079 people have been reached through 29,362 neighborhood-based inter-personal communication sessions with key COVID 19 messages.

→ 14,046 people have been reached through 2,422 sessions conducted by the religious leader.

→ 37,250 people have been consulted with on COVID 19 key messages in around 8,170 community consultation meetings.

→ 3,946 community people participated at 333 listener group session and 225 video/film show sessions conducted on COVID 19.

→ 52 Information service centers operated to receive community people's feedback and complain.

→ COVID 19 messages are being announced through loudspeaker and megaphone on CNG/Tomtom auto-rickshaw in and around 23 camps.

Bangladeshi Communities:

→ 27,862 people have been reached through 6,300 community awareness session on COVID 19 and 1 information service centers operated to receive community

people’s feedback and complain. Around 04 cascade training/orientation sessions on COVID 19 have been organized and 38 staff/volunteers have participated

there.

Challenges:

→ Communication resource producing agencies are facing difficulties to find Rohingya speaking experts (especially around health advice). There is a general

misunderstanding among many that Rohingya and Chittagonian are the same languages. But there is a significant difference which requires a long conversation to

make people understand.

→ Due to critical operation, there is a huge drop in number of humanitarian workers in the camps. Therefore, a lot of to-be-addressed issues are coming upon the

handful who are present at the camps right now. They are even addressing cases from outside of their catchment areas. This has been a big challenge.

→ Despite continuous awareness-raising activities on COVID-19, community gathering in public places like shops, tea stalls have been observed. Social distancing is

not being maintained by community properly.

Updates from 16-22 April 2020

Orientation session for volunteer on COVID-19 risk communication and community engagement activities. Photo-Caritas Bangladesh

Adolescent Radio listeners group session conducted on COVID 19. Photo-Unicef/Bita/2020

Community consultation meeting with elderly women in camp. Photo-IOM

Disclaimer: There might be some duplication in population and household figures. Sometimes one beneficiary may receive a message from multiple agencies. But it will not make any complication in community engagement activities as the objective is

to penetrate the messaging and awareness as much as possible.

COVID 19: Risk Communication and Community Engagement Update Communication with Communities (CwC) Working Group

16-22 April 2020

COVID 19: CwC WG Members Initiative for Community Engagement in Rohingya Camps

Location Population (>5 yrs Old)

Interpersonal Communication Session

Community awareness session

Community engagement by religious leader

Radio listener group session

Miking Loudspeaker and megaphone

Video/ Film Show

Information Service Center/ InfoHub/Help Desk operated

Cascade Training/ Orientation for staff & Volunteers

(Beneficiary) (Beneficiary) (Beneficiary) (Beneficiary) (Number) (Number) (Number) (Beneficiary)

Camp 1E 32355 1675 1403 554 35 2 1

Camp 1W 32680 6928 482 38 38 1

Camp 2E 20936 1016 1129 51 2 42 1

Camp 2W 19903 2534 682 140 1

Camp 3 30003 2311 1078 490 22 1 47 1

Camp 4 24856 6553 1431 1509 36 1

Camp 4 Ext. 4942 1556 1002 10 2 26

Camp 5 19844 1962 1834 235 18

Camp 6 18783 2633 238 1 14

Camp 7 30680 1048 1149 1 1

Camp 8E 24844 349 231

Camp 8W 25548 687 309 2

Camp 9 27414 4509 204 465 45 3 5 6

Camp 10 24989 497 494 549 25 1 3 13

Camp 11 25350 5202 952 3482 269 2 2

Camp 12 21632 755 1309 660 327 11 43

Camp 13 35267 3849 1458 149 88 3 46 2 15

Camp 14 26649 6331 1772 216 146 2 37 2 33

Camp 15 41925 5509 1376 1488 355 1 2 6

Camp 16 17415 2126 2792 218 35 1 1

Camp 17 13421 17272 1583 99

Camp 18 22121 7663 2498 1908 130 1 2 5 36

Camp 19 19142 2154 1395 518 545 2 5

Camp 20 5605 654 371 269 1 2

Camp 20 Ext. 5777 1910 965 131 1 3

Camp 21 13605 1941 1204

Camp 22 18218 2560 1908 835 265 2 6 10

Camp 23 8772 3853 778 426 73 1 2 22

Camp 24 22275 133 1305 13 378 1 3

Camp 25 6351 333 143 1

Disclaimer: There might be some duplication in population and household figures. Sometimes one beneficiary may receive a message from multiple agencies. But it will not make any complication in community engagement activities as the objective is

to penetrate the messaging and awareness as much as possible.

COVID 19: Risk Communication and Community Engagement Update Communication with Communities (CwC) Working Group

16-22 April 2020

Location Population (>5 yrs Old)

Interpersonal Communication Session

Community awareness session

Community engagement by religious leader

Radio listener group session

Miking Loudspeaker and megaphone

Video/ Film Show

Information Service Center/ InfoHub/Help Desk operated

Cascade Training/ Orientation for staff & Volunteers

(Beneficiary) (Beneficiary) (Beneficiary) (Beneficiary) (Number) (Number) (Number) (Beneficiary)

Camp 26 34606 5143 1687 56 2

Camp 27 12709 2752 61 26 1

Kutupalong RC 14701 359 752

Nayapara RC 21231 2691 589 1

COVID 19: CwC WG Members Initiative for Community

Engagement in Bangladeshi Communities Location Community awareness session

(Beneficiary)

Cox's Bazar Paurashava 360

Chaufaldandi-CXB Sadar 900

Islamabad-CXB Sadar 1800

Islampur-CXB Sadar 1440

Jalalabad-CXB Sadar 720

Jhilwanja-CXB Sadar 2700

Patali Machhuakhali-CXB Sadar 1620

Pokkhali-CXB Sadar 270

Bharuakhali-CXB Sadar 810

Chakmarkul-Ramu 630

Dakshin Mithachhari-Ramu 720

Fatekharkul-Ramu 1350

Garjania-Ramu 1080

Idgar-Ramu 720

Rajarkul-Ramu 900

Rashid Nagar-Ramu 810

Joarianala-Ramu 900

Kachhapia-Ramu 1170

Kauarkhop-Ramu 1260

Khuniapalong-Ramu 810

Magnama-Pekua 2632

Palong Khali-Ukhia 2375

Raja Palong-Ukhia 1885

Messaging through Loudspeaker and Megaphone

Loud Speaker Announcement (Miking) for COVID 19 awareness in Teknaf. Photo-UNDP

As per Government instruction large

gathering is prohibited and movement is

restricted to only emergency purposes.

Many face to face communication approach

is thus not applicable or effective.

Considering this, CwC actors are adopting

alternative mechanisms for awareness

raising and community engagement

maintaining the social distance. Message

dissemination through Mobile loudspeakers

on vehicles (CNG/battery driven

autorickshaw) and use of megaphone (hand-

mike) is making a positive impact among community dwellers and

information is being disseminated to a huge number of people in less

time. CwC partners are continuously developing audio contents based

on key messages developed by CwC Working Group (through the Risk

Communication Technical Working Group) and endorsed by Civil

Surgeon. Three methods are being followed to disseminate messages

using loud speaker/megaphones in camp and the host community. i)

CwC agencies hire vehicles (CNG/battery driven autorickshaw) and

plays recorded audio messages through loud speaker. The vehicle stops

at different strategic locations in the community until the message is

played fully, and then it moves towards another place. Agencies have a

coordinated route map to cover maximum area. ii) CwC agencies are

also delivering key messages from a static places/service centers, where

they set megaphones/ loudspeakers, and play recorded audio message

continuously. Mosque based loud speakers are also being used following

this modality. iii) Volunteers of CwC agencies are continuously

disseminating messages across the camp by using hand

mike/megaphone. They stand one point of the community, read/play

message loudly, and then move toward next place. According to CwC

progress tracking data, AAB, ACLAB, BITA, BRAC, DRC, IOM,

Oxfam, TAI, UNDP, UNHCR, Unicef, and WFP are conducting this

activity across 34 camps and 30 unions under the sub-district of Cox’s

Bazar Sadar, Pekua, Ramu, Teknaf and Ukhiya.

Camp16

Camp2E

Camp7

Camp15

KutupalongRC

Camp9

Camp10

Camp18

Camp8W

Camp3

Camp5

Camp19

Camp1W

Camp6

Camp14

Camp2W

Camp11

Camp12

Camp1E

Camp13

Camp17

Camp21

Camp20

Camp8E

Camp4

Ext.

Camp4

Camp20

Ext.

Choukhali

16-22 April 2020

COVID 19 Partners Presence MapTeknaf & Ukhia Upazila

Communication with Communities (CwC) Working Group Cox’s Bazar, Bangladesh ISCG INTER SECTOR

COORDINATION GROUP

*For queries please contact: Coordinator-CwCWG | cxb.cwcwg@gmail.com CWCWG Information Management | cxb.cwcwg.im@gmail.com

COVID 19 Progress Tracking Update 15-21 April 2020Data Sources:

Crea�on date : 26 April 2020

Percentage of Beneficiaries Reached Through Community Engagement Activities

Above 100%

76% - 100%

51% - 75%

26% - 50%

0% - 25%

Desclaimer1. The boundaries and names shown and the designations used on this map do not imply official endorsement or acceptance by the United Nations. They are only for operational humanitarian activities.

2. There might be some duplication in population figures. Sometimes one beneficiary may receive a message from multiple agencies. But it will not make any complication in community engagement activities as the objective is to penetrate the messaging and awareness as much as possible.

Kutupalong RCCamp 1E

ACLAB-Radio NafAc�on Aid Bangladesh (AAB)Ac�on Against Hunger (AAH)BBC Media Ac�on (BBC MA)Bengal Crea�ve Media (BCM)BDRCS/CPP/IFRC/CEABITABRACChris�an Aid (CAID)Care Bangladesh (CARE)Caritas Bangladesh (CB)Concern Worldeide (CWW)Dhaka Ahsania Mission (DAM)Danish Refugee Council (DRC)Dushtha Shasthya Kendra (DSK)Handicap Interna�onal (HI)Interna�onal Organiza�on for Migra�on (IOM)Technical Assistance Inc. (TAI)United Na�ons High Commissioner for Refugees (UNHCR)United Na�ons Children's Fund (UNICEF)United Na�ons World Food Programme (WFP)World Vision Bangladesh (WVB)

Camp25

Camp25

Camp27

Camp24

Camp26

NayaparaRC

Camp23

Camp22

Beneficiaries

Camp 2W Camp 7

Camp 4 Ext.

Camp 5 Camp 6

Camp 20 Ext.

Camp 8W Camp 9

Camp 10 Camp 11

Camp 23 Camp 22Camp 12

Camp 21

Camp 17

Camp 18 Camp 20

Camp 19 Camp 13

Nepal

Bangladesh

Bhutan

India

Myanm

ar

Cox’s Bazar

Camp 14 Camp 15 Camp 16

Nayapara RC Camp 24

Camp 4Camp 1W

Camp 3

Camp 8E

Camp 2E

Camp 25

Camp 27Camp 26

BDRCS/CPP/IFRC,UNHCR/BRAC/HI/TAI

BDRCS/CPP/IFRC/CEA, CB, UNHCR/BRAC

BDRCS/CPP/IFRC/CEA, CAID/DSK, IOM, UNHCR, UNICEF/BITA

BDRCS/CPP/IFRC, IOM/CARE, UNHCR/BRAC, UNICEF/ BITA/BRAC

BDRCS/CPP/IFRC, IOM, UNICEF/BITA, UNHCR/BRAC

BDRCS/CPP/IFRC, UNHCR/BRAC

IOM, UNICEF/ACLAB, WFP

BDRCS/CPP/IFRC, UNHCR/TAI, WFP

BDRCS/CPP/IFRC, UNHCR/TAI, WFP

BDRCS/CPP/IFRC, UNHCR

AAH, BDRCS/CEA/IFRC, CAID/DAM/WVB, CWW, IOM/CARE, UNHCR/TAI, UNICEF/BITA/BRAC, WFP

AAH, BDRCS/CPP/IFRC, CAID/DAM/DSK, CWW, IOM/CARE, UNHCR/TAI, UNICEF/BRAC, WFP

BDRCS/CPP/IFRC, CAID /DAM/DSK/WBV, CWW, IOM, UNHCR/BRAC, UNICEF/ACLAB/BITA

CB, IOM, UNHCR/TAI

IOM

BDRCS/CPP/IFRC/CEA, CAID/DAM, IOM, UNHCR

BDRCS/CPP/IFRC, UNHCR/HI/TAI, UNICEF/BRAC

BDRCS/CPP/IFRC, CBUNHCR/BRAC, UNICEF/BITA

AAH, BDRCS/CPP/IFRC, UNHCR/BRAC, WFP

BDRCS/CPP/IFRC, CB, UNHCR/BRAC,UNICEF/BRAC, WFP

BDRCS/CPP/IFRC, CB, UNHCR/BRAC/TAI, UNICEF/BITA, WFP

AAH, BDRCS/CPP/IFRC, CB, UNHCR/TAI

BDRCS/CPP/IFRC, UNHCR/TAI

BDRCS/CPP/IFRC, UNHCR/TAI, UNICEF/ACLAB

BDRCS/CPP/IFRC,IOM/DRC, WFP

BDRCS/CPP/IFRC, IOM, UNHCR/AAB/TAI, UNICEF /BRAC

IOM

OM, UNICEF/BITA/BRAC

BDRCS/CPP/IFRC, IOM /DRC, UNHCR/AAB/TAI, UNICEF/BITA/BRAC

BDRCS/CPP/IFRC, CAID /DAM, IOM/DRC, UNHCR/AAB/TAI

BDRCS/CPP/IFRC, IOM, UNICEF/BITA/BRAC

BDRCS/CPP/IFRC, IOM/DRC

AAH, BDRCS/CPP/IFRC, UNHCR/TAI, UNICEF/BRAC, WFP

BDRCS/CPP/IFRC, UNHCR/TAI,UNICEF/ACLAB, WFP

Information and feedback service centers/facilities

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C����������� A�������Refugee Focused Agencies:

Bangladeshi Community FocusedAgencies:

ACLAB-Radio NafBBC Media Ac�on (BBC MA)Caritas Bangladesh (CB)Food and Agriculture Organiza�on of the United Na�ons (FAO)United Na�ons Children's Fund (UNICEF)