CO

VID-19 G

uidelines

Looking After Each other

#StopTheSpread

Dear G

uests,Follow

ing Governm

ent advice, we plan to re-open our hotel  on July 02nd.

In anticipation of our return to business, we are w

orking hard on our plan which

will respond to the new

requirements and expectations.  

All plans will be in line w

ith our Governm

ent and The World H

ealth Organisation

protocols.Param

ount to us, is assuring you our guest, that we are w

ell prepared. It isim

portant for us to emphasise that our hotel is clean, as alw

ays, to the higheststandards, disinfected and that our team

understand the seriousness of thispandem

ic.The Butler Arm

s Hotel has a detailed C

ovid-19 Operational Protocols available

below. 

Some of these guidelines w

ill be highly visible in the style and form of service w

eoffer to our guests. 

#StopTheSpread

Other procedures are intended to address all areas of the hotel including those

not visited by our guests.  In all cases, the health of our colleagues and guestsis the m

ost important consideration.

This document w

ill be frequently evaluated to verify compliance, identify and

correct any gaps and we hope it w

ill serve to give you peace of mind w

henreturning to The Butler Arm

s Hotel.

In the meantim

e, we w

ish you well and thank you from

our hotel family for

your continued loyalty and we look forw

ard to welcom

ing you back soon toenjoy our w

arm hospitality and service.

We are looking forw

ard to welcom

ing you back to the Butler Arms H

otel. Kind regards,Louise and Paula H

uggard

#StopTheSpread

You will receive an em

ail from us - 48

hours prior to arrival, guiding youthrough your check-in processYou w

ill receive a digital version of ourguest inform

ationYou w

ill also receive a copy of ourC

ovid-19 safety protocol for use duringyour stay

Pior ToArrival

#StopTheSpread

Sanitation at each entrance2m

floor markings at entrance

Social Distancing Inform

ation posterH

and Washing poster displayed

Our Front of O

ffice Team and public

area cleaning teams w

ill wear PPE as

required by Governm

ent Health

Guideline

All keys are sanitized prior to useElevators w

ill be limited to travel

party only, enchanced elevatorcleaning H

and Sanitizer is available in all main

areas of the hotel and enchancedpublic areasW

e have reduced the capacity limit

throughout the hotel to ensure thef

tf

t

Welcom

e

#StopTheSpread

Colleagues w

ill wear PPE equipm

ent inline w

ith Governm

ent Health and the

WH

O guidelines

Hand Sanitizers w

ill be readily availablethroughout the m

ain hotel and nonvisible service areas of the hotelW

e will have signage in place to

encourage and remind people about

regular hand cleaning and socialdistancing protocols C

ontactless payment w

ill be encourageat all pointsFurniture w

ill be arranged to allow for

adequate social distancing

During

Your Stay

#StopTheSpread

Hotel guest num

bers are limited as the

number of guests having m

eals at any onetim

eBreakfast w

ill be broken up into 03 differentTim

e slots to allow for social distancing

Restaurant tables will be adequately spaced

apart and the numbers of diners reduced in

line with safety portocols

All restaurant tables and chairs will be

sanitised after each individual seatingSingle use disposal m

enus will be offered

All condiments w

ill be for individual useAll napkins w

ill be single useThere w

ill be no buffet in operation

Dining

#StopTheSpread

Appropriate and Hygienic delivery m

ethodin place for our food &

beverage W

e request that our guests room charge only

for food & beverage

In room dining w

ill be conducted with

minim

al contact or you can opt to have yourorder left outside your door. All food iscovered throughout transitAll dining areas w

ill be ventilated after eachm

eal Enchanced Kitchen cleaning m

easures andsocial distancing in our KitchenW

e will continue to observe the strictest

good hygiene practice across all areas offood preparation for our restaurant

Dining

#StopTheSpread

Governm

ent and WH

O guidelines for

cleaning and sanitising guest rooms w

ill beadhered to. Frequently touched areas w

ill be thoroughlydisinfected regularly during during stayW

e may not be able to offer In-room

tea/coffee facilities but we w

orking on thisarea to see to w

hat can be saftey offered toyouH

ousekeeping service will be once per day

and room m

ust be vacated for this period.Alternatively you can com

municate w

ith ourhousekeeping team

via Reception (i.e Towels

and Water only, N

o service required)

In YourRoom

#StopTheSpread

Room attendants w

ill wear the

recomm

ended PPE in line with G

overnment

guidelinesBed linen w

ill be handled with extrem

e careso as to avoid lifting dust. All linen islaundered at a m

inimum

of 70c for at least25 m

inutesH

ouse keeping open window

s when

servicing a room, ensuring adequate

ventilation

In YourRoom

#StopTheSpread

In YourRoom

#StopTheSpread

All employees have received additional

Training on how to keep you and them

selvessafeSupervisors w

ill monitor the proper use of

all PPE and ensure that it is managed in

accordance with G

overnment G

uidelinesTeam

shifts are staggered to ensureadequate social distancing duringbreaktim

es and will com

ply with social

distancing rulesO

ffices have been rearranged to apply tosocial distancing regulationsTraining is ongoing to all team

mem

bers

Training

#StopTheSpread

If you become ill during your stay or feel you

may have been in contact w

ith soemone

with confirm

ed covid 1901 - C

all Reception imm

ediately, ourreception team

will contact the Local H

ealthAuthoities on your behalfAvoid contact w

ith other guests orem

ployeesA room

or area will be provided for som

eonew

ho is unwell to isolate

Advice to Guests

and Employees

#StopTheSpread

Together we can

over come this

#StopTheSpread

We are continuing to m

onitor the guidelinesprovided by the Irish governm

ent.W

e will continue to update the inform

ationon this page to ensure w

e keep our guests upto date w

ith changes.If you have any queries please do nothesitate to contact us atreservations@

butlerarms.com

Kind regards, Paula &

Louise Huggard