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Butler BookISMAIL ABDULRASAQ
INDEX• HOUSEPLAN• ZONING• SCHEDULES• FAMILY TREE• SUPPLIERS• LABOUR DOCUMENTS
FLOOR PLAN
BRIEF ABOUT MR. KING HOUSE
• The house is 54,000 -square-foot including:-• Swimming pools• A hydrotherapy spa• twelve-car garage • Sports area• Fitness area etc.
• ZONE 1• Living area such as :-• Entry hall• Mr. King office• 3 TV rooms • 2 toilets• Spiral staircase to only Mr. and Mrs. King rooms • General staircase that leads to the whole area etc.
LIVING ROOM AND MR. KING OFFICE
ZONE 2
• Mr. King suite to bedroom and Mrs. King suite to bedroom
• Mr. and Mrs. King bathrooms and toilets• Children's bedrooms, baths and closets• Stairway to the kitchen, laundry and guests
rooms
ZONE 3
• Entry service• Pantry• Kitchen• Breakfast area• Powder room etc.• Back entrance
ZONE 4
• Movie room• Movie room bar• Video library and movie control cabinet• Game room• Bar and basement.• Big store etc.
MOVIE ROOM AND BAR
ZONE 5
• Laundry areas• Storage and toy rooms• Cleaning suppliers room• Bathroom suppliers room • General toilet and• Bedrooms
ZONE 6
• Pool area and changing room• Fitness area• Entertaining area and bar• Wine cellar• Large sitting area• Massage room• Sports area etc.
ZONE 7
• Garage area that consists of twelve cars pack space
• Front ground• Gate area• Front and back garden• Football court• Tennis court• Basket ball court etc.
FRONT VIEW OF THE HOUSE
WHO WOULD YOU LIKE TO WORK FOR?
• I would like to work for a business man, and I would like to work any where in the world but presently working in Nigeria.
• I am working for a family that consist of Mr. King, Mrs. King, Mr. King children and relatives.
ABOUT THE FAMILY• This is type of family that is well known in the country ,and
originated from a village in Benin city, Edo state, Nigeria. They have their own languages such as Benin language, Pigging English, and English as their general language.
• They also have their own culture, tradition and more.
MR KING
ABOUT MR. KING• He is 60 years old, with good behavior and hail from Benin city, Edo
state, Nigeria. He is a business man and also into properties.• He is a traveler ,like gym, table tennis, and football.• He used to go to work from Monday to Friday between hour of 9hrs
to 10hrs and come back home between hour of 18hrs to 19hrs.• He used to wake up from bed in the morning• from hour of 6am to 7am,go to gym between 7am to 8am and
have his breakfast from 8am to 9am.• He likes wine especially Champagne, a times white and red wine of
the best product.• He also like vegetable a lot like cabbage, Lettuce, carrot, and pearl.• He like snail that is well cooked, maize with pearl and coconut,
Croker fish, and snoek fish braai.• He also like fruit juice , fruit salad and water melon juice.• He likes to get anything he want, anytime and any where.
MRS. KING
ABOUT MRS. KING• She’s 52 years of age, and from a village in Benin city, Edo state, Nigeria. She’s
a quiet, and gentle business woman ,and also in to properties and manage both her husband properties.
• She’s an accountant, and also like to travel as well.• She likes gym, reading and indoor.• She used to wake up as early as 6am,go to gym around 7am to 8am and have
breakfast between 8am to 9am.• She used to go to work from Monday to Friday between hour of 9am to 10am
and come back from work between 5pm to 6pm.• She like wine but occasionally and it has to be the best product.• She likes Basmati rice, beans with plantain, gari and egusi soup, vegetable
soup, and black soup.• She likes Crocker fish, beef, Ox tail, corn with pear and groundnut. It depend
on what she feel like to eat at particular mood.• She also likes to get anything that she want anytime and anywhere.• She like truth and dislike lie.• The best way to calm her down when she’s angry with someone is by saying
that you are sorry.
CHILDREN• 1. Mrs. Zee (Married)• 2. Miss Ee (Single)• 3. Miss Aii (Single)• 4. Miss Ozazu (Single)• 5. Master Oza (Single)• 6. Master Nosa (Single)
MRS. ZEE
ABOUT MRS. ZEE• She’s 30 years of age and married but used to visit the house
once in a while .• She likes rice• Plantain• Pepper chicken • Ox tail and pepper stew.• She like apple juice• melon juice• strawberry and vanilla.
MISS EE
ABOUT MISS EE• She 28 years of age, single, and presently living and
schooling in America as a doctor.• She visit the house when she’s on holiday and if there
is any special occasion that are on ground which her presence is important.
• She likes rice with pepper stew .• ox tail• Vanilla ice cream, strawberry juice, melon juice and
chocolate yoghurt.
•
MISS AII
ABOUT MISS AII• She’s 26 years of age, single and presently working at International organization in
Nigeria. • She live in the house and used to go to work from Monday to Friday.• Wake up from bed in the morning from hour of 6am,have some breakfast around
7am and off to work by 7:30am and come back by 6pm.• She has a Dog pet called Nabiaky, she like gym, reading, swimming, and music a
lot.• She likes wine but champagne is her favorite wine and white wine a times.• She likes pasta a lot, spaghetti bolognaise , beans, pepper chicken, and Croker fish
braai.• She like fruit salad a lot like apple, strawberry, melon, pears and vanilla yoghurt.• She also like chicken pie, chicken pepper suya.• She likes outdoor, meeting friends, going to cinema and indoor a times.• She like truth and dislike lie.• She also like to get what she want anytime and anywhere.
MISS OZAZU
ABOUT MISS OZAZU• She’s 24 years of age, single and presently living and
schooling at America.• She visits the house when she’s on holiday and when
there is special occasion that demand her presence.• She likes ice cream chocolate• Vanilla• Strawberry• She like spaghetti bolognaise• She likes gym• She likes indoor and outdoor sometimes •
MASTER NOSA
ABOUT MASTER NOSA• He is 22 years of age, single and presently living and schooling
at London.• He used to visits the house when he’s on holiday and when
his presence is needed.• He like sea food and goat meat.• He like virgin cocktail• He likes chocolate yoghurt and vanilla.• He likes table tennis and long tennis• He also like crepe suzette• He like snail etc.
MASTER OZA
ABOUT MASTER OZA• He is 20 years of age, single, and presently living and
schooling at London.• He visits the house when he’s on holiday and when his
presence is needed.• He likes spaghetti bolognaise , beans, pepper chicken, and
Croker fish braai.• He likes strawberry, melon, pears and vanilla yoghurt.• He also like chicken pie, and chicken pepper suya (meat
rolled in a hot pepper with spices and grilled over flan or fire.
RELATIVES ABY
• She is 25 years of age, single , from Benin city, Edo state, Nigeria. She’s quiet and always like to stay indoor.
• Working in oil company in Nigeria.• She used to wake up around 6am and go to work by 8am and come back
whenever she like.• She also like potato chips, omelet, fried yam, pounded yam with okra soup, beans
and plantain.• She likes watching TV such as fashion and celebrities news.
WHY ARE THEY DOING WHAT THEY DO?
1. Its because they have seen ahead and sweetness of life and they want it to continue and even more in advance.
2.Because they want a better and convenience life.3.They do their things in their own way and styles and also seek
from the expert.4.They have their own doctor that look after them and
recommend how, where and what to do about their health.5.They hate too much of oil in their food and soup that draw.
OTHER PERSONS • 1. MR. A• 2. MR. B
ABOUT MR. A
• He is 30 years of age, married and from northern part of Nigeria called Bornu state, Nigeria.
• He work’s in Mr. King company• He is the personal assistant to Mr. King that goes on errands for him when
is around and when he’s not around.• Also looking after his house and properties.• Engaging in supervising the house, managing the house and properties.
ABOUT MR. B
He is 32 years of age, single and from Benin city, Edo state, Nigeria. He work’s in Mrs. King company and also her personal assistant• He lives in the boy quarters attach to the house and also contributing in
term of looking after the house and her properties.• He usually based in Lagos to help in managing Mrs. King companies and
properties in Lagos and come back to the house in Abuja when he’s needed and when Mrs. King is around and his attention is needed.
PETS• 1. Puppy Dog• 2. Antelopes• 3. Tortoise• Ostrich• Peacock• Fish • chicken
THE PETS• The dog eat dog food like JOJO food and rice
mix with chicken• The antelopes eat grasses of the compound• Tortoise eat on grasses• Fish eat fish food• Peacock, chicken and ostrich eat around the
compound
THE HISTORY OF THE FAMILY
• The family is wealthy ,rich and popularly known in Nigeria and particularly in the state where they are born and raised which is Edo state, Nigeria.
• Mr. King father is former Ambassador of Nigeria representing about four states in executive level of government in Nigeria.
• Own a private University and also has a transport company etc.
• His father and his name is well recognize and also being a former Governor of the country.
MISSION STATEMENT• They want to achieve the best of life• They don’t want to lack• They want to get what they want at anytime.• They also want to go far beyond where they are presently.• They name what and how they want their things and they
want the best services ever.
LIFE STYLE• They dress casual, native dress, and cultural dress for
different occasions.
LOCATION• The house is located at Asokoro, Abuja, Nigeria. Its one of the best place ever in Abuja Nigeria and the people living around are
Governors, Presidents, Ministers, Senators, General , Justice, ECOWAS and full of social amenities.
• It’s a region that has three climate season such as:-• 1. Dry season• 2.Raining season• 3 ham time season
• DRY SEASON• Its between February to June with 22 degree to 27 degree sun set
• RAINING SEASON
• Its between July to October with 14 degree to 19 degree.
• HAM TIME SEASON
• Its between November to early January with 19 degree to 22 degree.
• • SIZE OF THE PROPERTIES
• It’s four hectares of land and fully fence .
MAP
MR. KING ROOM 1• Standard bed of about 12 feet by 12 feet• 70 inches wall LG TV • Chairs• Tables• DSTV Decoder• Medication• Wardrobes of shoes and clothes• Bed light• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jaqucci• Shower machine• Water system• Wine bar that consists of different kind of wine• Mirror • Laptop• Printing machine
MRS. KING ROOM 2• Standard bed of about 12 feet by 12 feet• 70 inches wall LG TV • Chairs• Tables• DSTV Decoder• Medication• Standard bed of about 12 feet by 12 feet• 70 inches wall LG TV • Chairs• Tables• DSTV Decoder• Medication• Wardrobes of shoes and clothes• Bed light• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jaqucci• Shower machine• Water system• Wine bar that consists of different kind of wine• Mirror etc.
• Bed light• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jaqucci• Shower machine• Water system• Wine bar that consists of different kind of wine• Mirror • Corner peas • Water bed• Hand bag rack• Laptop• Printing machine
MRS. ZEE(ROOM3)• Standard bed of about 10 feet by 10 feet• 50 inches wall LG TV• Chairs• Tables• DSTV Decoder• Bed light• Wardrobes of shoes and clothes• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jacqucci• Shower machine• Water system• Make up stand• Hand bag rack• Mirror • Laptop
MRS AII(ROOM4)• Standard bed of about 10 feet by 10 feet• 50 inches wall LG TV • Chairs• Tables• DSTV Decoder• Medication• Wardrobes of shoes and clothes• Bed light• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jacqucci• Shower machine• Water system• Make up stand• Hand bag rack• Mirror • Laptop• Printing machine.
MRS EE(ROOM5) • Standard bed of about 10 feet by 10 feet• 50 inches wall LG TV • Chairs• Tables• DSTV Decoder• Medication• Wardrobes of shoes and clothes• Bed light• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jacqucci• Shower machine• Water system• Make up stand• Hand bag rack• Mirror• Laptop.
MRS OZAZU(ROOM6)• Standard bed of about 10 feet by 10 feet• 50 inches wall LG TV • Chairs• Tables• DSTV Decoder• Medication• Wardrobes of shoes and clothes• Bed light• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jacqucci• Shower machine• Water system• Make up stand• Hand bag rack• Mirror • Laptop• Teddy bears
MASTER OZA(ROOM7)• Standard bed of about 10 feet by 10 feet• 50 inches wall LG TV • Chairs• Tables• DSTV Decoder• Medication• Wardrobes of shoes and clothes• Bed light• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jacqucci• Shower machine• Water system• Gym equipment• Mirror • Laptop
MASTER NOSA(ROOM8)• Standard bed of about 10 feet by 10 feet• 50 inches wall LG TV • Chairs• Tables• DSTV Decoder• Medication• Wardrobes of shoes and clothes• Bed light• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jacqucci• Shower machine• Water system• Mirror • Laptop
MISS ABY (ROOM9)• Standard bed of about 10 feet by 10 feet• 50 inches wall LG TV • Chairs• Tables• DSTV Decoder• Medication• Wardrobes of shoes and clothes• Bed light• Wall frame• Electronics appliances• Air conditions• Remote control• Refrigerator• Clock• Jacqucci• Shower machine• Water system• Make up stand• Hand bag rack• laptop• Mirror etc.
STAFFS• The house is consists of 27 with their job as follow:-• The Butler 1• Assistance to the butler 1• Chef 2• House cleaners 5• Gardeners 6• Electrician 1• Drivers 2• Security 4• Police 5
JOB DISCRIPTIONBUTLER ASSIST
ANCECHEF HOUSE
CLEANER
GARDENER
ELECTRICIAN
DRIVERS
SECURITY
POLICE
Steward Inspection of staff
Cooking
Cleaning of bathroom
Looking after the plant
Looking after the electric fault
Driving Mr./Mrs. King
In/out book for staff
Guiding the compound
Housekeeping .
Run errands
Washing of dishes
Cleaning of the floor
Streaming of plant
On/off of Generator
Picking of Guest
Open/close of the Gate
Go out with Mr./Mrs. King
Looking after the Family
Get news paper
Cleaning of kitchen
Vacuuming
Looking after the pool
Replacing of bulb
Delivering of parcels
Driving when is needed
Picking of cloths for laundry
Errands
Volleying Ironing
Hire staff
Shopping
Welcome guest
Inspecting staff
BUTLER OFFICE
BUTLER OFIICES• Computer• Printer and photocopy machine• Office phone• Desk, chairs and guest chairs• Filling systems of Staff info., Accounting, suppliers, time table and job description.• Safe for petty cash(Butler petty cash)• Clock• Recipe book• Laminator• Library• Notice board• Cell phone• Radio• Air condition• Stapler and office pin• Stationeries• Fire extinguisher• First aid box and condom• Nail kit• Shelves and cupboard• Calendar etc.
PANTRY• (1 ) DRY FOOD such as:-• Dry pasta• Sugar• Coffee and Tea• Dried fruit• Spices• Tin food(beans , paste ,tomatoes , fish and beef)• Vanilla and chocolate• Corn flake and oat• (2) FROZEN FOOD such as:-• Ice machine• Sorbet• Frozen snacks• Ice cream• Frozen meat and fish
BUTLER’S PANTRY• CROCKERY• 24 plates (3 sizes)• 24 cereal bowls• 24 soup bowl• 24 fish plates• 24 side plates• 24 saucers• 24 cups• 24 milk jugs• Salt and pepper• 12 pots and pans• Oil container• Buffet bowl/ buffet dish and gravy bowls• Table cloths• Place mat• Napkin and napkin ring• 12 baking trays• Condiments• Flowers vases etc.
CUTLERY AND GLASSES
• CUTLERY• Forks• Spoons• Knives• Serving bowls• GLASSES• 24 white wine• 24 red wine• 24 high ball• 24 martini• 50 champagne• Cognac• Port• Cocktail mixer• Coffee and tea mug• Espresso and late• Sorbet• Table mat
CLEANING MATERIALS• All purpose, vinegar and anti-bacterial• Gloves• Mob and bucket• Broom• Vacuum machine• Dish towel and microfiber• Stain remover and pet smell remover• Carpet cleaner• Bathroom cleaner• Floor ,marble and surface cleaner• Silver polish, brass , metal and gold polish• Handy Andy (Active)• Jewelry cleaner• Oil for wood• Window cleaner• News paper• Squeegee• Washing powder etc.
PROTOCOL AND ETIQUETTE
• The indicates manner of the way we operate in my household and the rule such as:-• We always say good morning, afternoon and evening.• Ladies always first• Man open door for woman.• Walk straight and be confidence.• Smile• Look well groomed• We don’t give hand shake except if is given.• We don’t put hand in nose• We always use the word excellent to describe our mood.• We never justify• We never say no• Telephone etiquette• We don’t use slang words e.g. what up.• We don’t absente from work without proper permission.• We speak English language all the time so that everyone can understand each other and to avoid
gossiping.
MY JOB DISCRIPTION(BUTLER)
• To be professional ,creative ,confidence ,neatness and maintain the standard of etiquette.
• Make sure that the task for the day must be done.• Make sure that the house and the environment is well clean.• Work as a team with my staff so that together we can achieve goal.• Responsible for booking flight ticket with reliable company.• Shopping for the house with a reliable company like pick n pay , spur , blinkas etc.• Make sure that all the clock in the house are working correctly and responsible in
replacing new batteries.• Always available when ever Mr. King is around and whenever I’m needed.• Serve drink and food.• Assisting the chef ,housekeeper , and ensure that staffs are under my supervision.• Make sure that get news paper before breakfast.• Driving Mr. King whenever I’m needed.• Make sure that the car is clean and make sure that the car is with full tank of
petrol.• I will assist in valet duties and give warm bath.
VALET SERVICE• Offer warm bath• Packing and unpack of shoes• Unpack and packing of cloths• Jewelries• Toiletries and make up• Suitcase• Dress code• Sport equipment, sport wear and shoe.• Electronics• Wardrobe care• Morning dress and evening dress• Umbrella• Set up the internet and computer• Open car door etc.
CONCIERGE• I make my Mr. King to feel like the most important person in the world with a personal concierge
service.
• Booking Travel• Catering coordination• Dry cleaning pickup• Gift wrapping• Grocery shopping• Office assistance• Organization services• Personal Shopping• Private Jet reservations• check out travelers bag for Mr. King .• Jo Malone for warm bath• Mont blanc for Mr. King watch and pen• Nespresso for coffee• Woolworth for food stuff• Arik air for flight ticket• Blinkas for pet food• Johnson wax for cleaning materials
CONCIERGE SERVICE FOR MR. KING AND MRS. KING TO LONDON FOR
THREE DAYS• Booking of their flight• Hotel reservation• Car service• Yacht and sailing• Beach• Breakfast , lunch and dinner
FLIGHT SCHEDULE
• OUTBOUND: Flight Departure Arrival Stops Equipment Business First W3101 Murtala Muhammed Airport (LOS)12:05 | Fri, 05-Oct-12 London Heathrow Airport (LHR)18:50 | Fri, 05-Oct-12 0 Stop(s) Airbus A340-500
• INBOUND: London (LHR) W3102 London Heathrow Airport (LHR)22:05 | Sun, 07-Oct-12 Murtala Muhammed Airport (LOS)04:35 | Mon, 08-Oct-12 0 Stop(s) Airbus A340-500
WEATHER IN LONDON FOR TH THREE DAYS
• 05 October • Forecast
Showers High 15°C Low 9°C
• Chance of Precip.60 %
• 06 October • Forecast
Scattered Showers High 16°C Low 8°C
• Chance of Precip.30 %
• 07 October • Forecast
Mostly Sunny High 17°C Low 8°C
• Chance of Precip• 0 %
WELCOME TO LONDON
HOTEL RESERVATION DAY 1
YACHT AND BEACH IN DAY 2
DAY 3
Hotel for the Guest AND FLIGHT BOOKING OFFICE
GREEN LIVING
• REDUCE , RE USE AND RECYCLE.• Reduce energy consumption and use solar energy.• Switch off your appliances when not using them.• Less water consumption.• Wash dishes in a bowl to avoid wasting water in a zinc.• Walk or bicycle to reduce petrol consumption.• Walking help in building your body.• Grow your own vegetable for your health and save
money.
INVENTORY
INVENTORYDATE ROOM NO. A/
CCHAIR
TABLE
TV BED LAPTOP DECODER
01/01/12 001 2 4 2 1 1 2 2
01/01/12 002 2 4 2 1 1 2 2
01/01/12 003 1 2 1 1 1 1 1
01/01/12 004 1 2 1 1 1 2 1
01/01/12 005 1 2 1 1 1 1 1
01/01/12 006 1 2 1 1 1 1 1
01/01/12 007 1 2 1 1 1 1 1
01/01/12 008 1 2 1 1 1 1 1
01/01/12 009 1 2 1 1 1 1 1
TOTAL 11 22 11 09 09 11 11
NEWTON CLOCK
WEEKLY WORK SCHEDULEMONDAY TUESDAY WEDSDAY THURSDAY FRIDAY SATURDAY SUNDAY
7 - 10 7- 10 7- 1 7- 10 7- 10 7- 10 7- 10
DAILY GRASE
DAILY GRASE
DAILY GRASE
DAILY GRASE
DAILY GRASE
DAILY GRASE
DAILY GRASE
BREAKFAST
BREAKFAST
BREAKFAST
BREAKFAST BREAKFAST
BREAKFAST BREAKFAST
WALK AROUND
WALK AROUND
WALK AROUND
WALK AROUND
WALK AROUND
WALK AROUND
WALK AROUND
COLLECT COLLECT COLLECT COLLECT COLLECT COLLECT COLLECT
11 -2 11-2 11-2 11-2 11-2 11-2 11-2
ROOMS AND BATH
ROOMS AND BATH
ROOMS AND BATH
ROOMS AND BATH
ROOMS AND BATH
ROOMS AND BATH
ROOMS AND BATH
LAUNDRY LAUNDARY
LAUNDARY
LAUNDARY LAUNDARY
LAUNDARY LAUNDARY
2 :30 -5 2:30-5 2:30-5 2:30-5 2:30-5 2:30-5 2:30-5
IRONING IRONING WALK WITH PET
VACCUM IRONING WALK WITH PET
WASTEBIN
VACCUM VACCUM DUSTING WALK WITH PET
VACCUM DUSTING WALK AROUND
LUNCH LUNCH LUNCH LUNCH LUNCH LUNCH LUNCH
VALET WINDOW COTTON SILVER POLISH
FLOOR VALET WALK AROUND
6 - 10 6-10 6-10 6-10 6-10 6-10 6-10
DINNER DINNER DINNER DINNER DINNER DINNER DINNER
EXTRA SERVICE
EXTRA SERVICE
EXTRA SERVICE
EXTRA SERVICE
EXTRA SERVICE
EXTRA SERVICE
EXTRA SERVICE
TURNDOWN SERVICE
TURNDOWN SERVICE
TURNDOWN SERVICE
TURNDOWN SERVICE
TURNDOWN SERVICE
TURNDOWN SERVICE
TURNDOWN SERVICE
