CourseAvenue Deliver Learners User Guide...Learners’ Reference Guide WELCOME Welcome to the Learner’s Reference Guide for CourseAvenue Deliver. This document will take you through

CourseAvenue Deliver v2.3

Learner Reference Guide

Created: January 28, 2010 Last Updated: February 5, 2010

Learners’ Reference Guide

Table of Contents

Welcome ...........................................................................................................................3

Self-Registration................................................................................................................3

Using Deliver.....................................................................................................................6

Log In ..........................................................................................................................6

Set Up Your Learner Profile ........................................................................................7

Main Menu...................................................................................................................9

Enroll in a Course......................................................................................................10

Launch a Course .......................................................................................................12

Launch a Course from the Enrollment & Transcript link............................................13

View My Catalogs......................................................................................................15

Remove a Course .....................................................................................................16

Completed Courses...................................................................................................16

Re-Take Courses ......................................................................................................16

Review Courses ........................................................................................................16

Print ...........................................................................................................................17

View or Modify your Profile .............................................................................................18

CourseAvenue, Inc. Page 2 of 18


WELCOME

Welcome to the Learner’s Reference Guide for CourseAvenue Deliver. This document will take you through the various areas that will enable you to use Deliver effectively.

SELF-REGISTRATION

If your organization has activated self-registration, you can create an account for yourself in Deliver. Self-registration provides immediate access to Deliver, allowing you to begin taking courses sooner. To register through the CourseAvenue Deliver website, click on the link provided to you by your organization’s administrator. The link will be formatted similar to:

http://<your organization>.deliver.courseavenue.com.

The link opens your web browser and displays the New Learner Registration page.

Fill out all the fields on this page. NOTE: You may select any password you would like to use within Deliver. Click the Save button to activate your registration. If you do not wish to register at this time, click the Cancel button.



After registering, you will be taken to a confirmation page similar to:

The following is an example of an email you will receive within 30 minutes from registering:



To complete the registration, click the Click here to Complete the Registration link or copy and paste the url provided in your web browser. The following page will be displayed:

This completes your registration. NOTE: Whether or not your account becomes active immediately depends on your how your administrator setup your organization.



USING DELIVER

Log In To log into Deliver, enter your user name and password and click the Log In button. Your user name (email address) and password are those you provided when initially creating your account. After a successful login, you will be directed to the Learner Profile page (if you are a new user) or the Main Menu.



Set Up Your Learner Profile If this is your first time logging in, you will be taken to the Learner Profile page. It is required that you choose a security question and provide an answer in the space provided before you can proceed to the Main Menu. Review the information on this page to verify that it is correct. If there is any incorrect information, correct it now. NOTE: Do not enter anything in the password fields if you do not want to change your password. Click the Save button to save your changes.



You will be prompted at the bottom of the page with [Update Successful] when your profile has been successfully updated. Click the Continue button to continue on to the Main Menu.



Main Menu Returning users that log in to Deliver will be taken directly to the Main Menu. NOTE: Your graphic banner may be different.

The Main Menu lets you do several things as a Learner:

• View the courses you can enroll in and launch. • View the status on your enrolled courses. • View all the courses contained in specific catalogs. • Maintain your user profile. • Launch enrolled courses quickly.

The Main Menu can be accessed from every page in Deliver by selecting the Main Menu link in the top left corner of any page.



Enroll in a Course To enroll in a course, click on the Course Enrollment List link from the Main Menu. The Course Enrollment List will open and display the list of courses you have access to.

Click on the Course Details icon in the Action column next to the course you wish to enroll in. The Course Details page opens.



The Course Details page will give you some basic information about the course you’ve selected. From here, you can enroll in the course by selecting the Enroll button, or go back to the Course Enrollment List by selecting the Back button.

To enroll in this course, click the Enroll button. You will then notice that the text on the button changes from Enroll to Launch and the Enrollment Status states that you have successfully enrolled in the course.

You can begin taking the course now by clicking the Launch button or you can click the Back button to return to the Course Enrollment List. Alternatively, you can click the Main Menu link at the top of the page to return to the Main Menu.



Launch a Course After enrolling in a course, there are three ways in which you can launch a course.

• Immediately after you enroll in the course from the Course Details page, you can launch a course by clicking the Launch button.

• From the Main Menu, you can launch a course by clicking on the course name link from

the Current Enrollments section.

• From the Main Menu, you can launch a course by selecting the Enrollment & Transcript link under Learner section.



Launch a Course from the Enrollment & Transcript link Select the Enrollment & Transcript link from the Main Menu.

Within the Enrollment & Transcript page, click on the Course Details icon next to the course you wish to launch. The Course Details page is displayed.



Click on the Launch button to launch the course.

Any time you exit the Course without completing it, your transcript will update to the current status of the course. You can resume the course by clicking the Course Details icon and clicking the Launch button on the Course Details page.



View My Catalogs

From the Main Menu, select View My Catalogs to open your Catalog List. The Catalog List displays the course catalogs your administrator has assigned to you. Your administrator may have provided you access to one or more catalogs.

The Catalog List holds courses in a catalog and allows you to enroll and/or launch courses contained in a specific catalog. To view the courses contained within the catalog, click on the

Catalog Details icon. From the catalog Course Enrollment List, you may enroll and/or launch a course by selecting the Course Details icon.

NOTE: This catalog course enrollment list contains all the courses within this catalog – even the courses you have previously taken.



Remove a Course From the Main Menu, select the Enrollment & Transcript link. Click on the Course Details icon. Click the Delete Course From Transcript icon next to the appropriate course. This will remove you from the course and delete the transcript. You will be prompted with a dialog box that asks “Are you Sure you want to Delete Transcript for Courseware: This action cannot be undone.”

Click the OK button to delete the transcript removing you from the course or click the Cancel button to return to the Enrollment & Transcript page.

Completed Courses Once you have completed the course, the course will move from the Courses in Progress section to the Courses Completed section, as shown below.

Re-Take Courses

If the administrator has allowed a course to be retaken, you will see the Course Details icon next to the course in the Completed Courses section. Click on the Course Details icon to open the Course Details page. Click the Launch button to launch the course.

Review Courses

To review a course, click the Launch Course icon next to the course. This will launch the course and allow you to view the course without your transcript being overwritten.



Print Printing of page specific information can be completed wherever you see the printer icon. The printer icon is located in the top right corner of the section. When selected, the icon will print the information that is presented below it.

The sections of Deliver that can be printed include:

• Course Enrollment List

• Enrollment & Transcript Courses in Progress

• Enrollment & Transcript Courses Completed

• Catalog List

• Course List within a Catalog

To Print:

1. Navigate to the section of Deliver that you wish to print.

2. Click on the Print icon.

3. The Print dialog window opens.

4. Using your default printer settings,

select OK to print.




VIEW OR MODIFY YOUR PROFILE

Your profile contains information such as your name, email address, and security related items. • To view or change your profile, click on the Edit Profile link from the Main Menu. The

Learner Profile page is displayed.

• You can edit your Email, First Name, Last Name, select a Security Question and Answer, and change your password from this page. NOTE: Do not enter anything in the password fields if you do not want to change your password.

• Once you have completed your changes, click the Save button.

• To return to the Main Menu, click the Back button (or the Cancel button if you did not save your changes).

Documents

CourseAvenue Deliver Learners User Guide...Learners’ Reference Guide WELCOME Welcome to the Learner’s Reference Guide for CourseAvenue Deliver. This document will take you through