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Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

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Page 1: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Counterfeit Fraud Detection

Tips, Tools and Techniques

Sean Trundy, COOJames Smith, SVP, Sales & Marketing

Page 2: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

How Peru Became the World's Counterfeit CapitalBy Lucien Chauvin / Lima

Page 3: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Agenda• UVeritech - Introduction• Counterfeit Fraud– An Overview

– Types of Counterfeit Fraud– Losses– Counterfeiting Techniques– Sources of Counterfeit– What’s Next?

• Document Authentication Methods– Visible/Physical Document Inspection– Covert Feature Detection(UV, IR, MG)– Forensic Analysis

• Tools for Detection• Live Product Demo

Page 4: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

UVeritech Background

• Founded in 2000• Leaders in “counterfeit fraud prevention”

solutions• Pioneered POS counterfeit detection

scanners in enterprise accounts• Multiple layers of Fraud Prevention

– UV, Automated Currency Detection, Image Capture, Verification and Authentication

Page 5: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

A Leader in Fraud Prevention Solutions

• 14 of top 20 US banks use our products

over 14,000 units over 20,000 units over 28,000 units

• Over 1000 Credit Unions installed• Over 500,000 units sold• Marquis customers in all verticals

Page 6: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing
Page 7: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Counterfeit Fraud Overview

Counterfeit fraud is the act of intentionally presenting a forged item in order to gain a benefit.

While often associated primarily with currency (e.g. counterfeit money), in fact, counterfeit fraud can include an amazingly far-reaching range of items, including:•Negotiable instruments (cash, checks, cashiers checks, postal money orders, traveler checks, gift certificates)•Identification Documents or “breeder” documents to create a false identity (e.g. birth certificate, driver license, passport)•Title documents showing ownership (vehicle, real estate)•Certificates of Authenticity for collectibles and rare articles•Coupons, “promotional dollars”, or other store currency•Credit cards, gift cards, P-Cards, stored value cards

Page 8: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Currency Counterfeiting

2009 Saw 77% Increase over 2008Secret Service made 2,506 domestic arrests and assisted in 360 foreign arrests for counterfeiting offenses, and helped to remove more than $182 million in counterfeit U.S. currency from circulation, up $79 million from FY2008.

Page 9: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Currency Counterfeiting

Counterfeiting on the upswing

Page 10: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Currency Counterfeiting• Factors Contributing to Increased Counterfeit Currency

– Digital Tools• Office Copier Technology/Digital Graphics Programs• Printer/Toner Technology • Criminal “Social Networks” propagating files and know-how

– Organized Crime Participation• “Mass Production” factories utilizing washed notes

– Improved quality, quality control programs, incremental improvements over iterative generation

– Foreign Government Collusion• North Korea, Iran, Bulgaria, Columbia and China produce “Supernotes”

– Access to Intaglio printers and heavy offset presses

Page 11: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Currency CounterfeitingTypes of Counterfeit Notes

• Washed Notes - “Bleaching” Genuine Banknotes• Produces Genuine US Banknote Stock upon which to print higher-denomination

counterfeit note• Washed Notes pass the pen-test, and most common visual inspection techniques• “Feels” like real money – because it is!

• SuperNotes – Produced on Same Equipment used by BEP• Heavy Offset Presses, similar paper, similar inks, ability to reproduce many of the physical

characteristics of genuine banknotes

• Digital Notes - The Most Common Form of Counterfeit• Copier/PhotoShop productions – can typically be identified by lack of intaglio printing,

lack of “covert” security features, and incorrect paper

• Altered Notes– Bank notes altered to appear as higher denomination, e.g. “raised” notes

Page 12: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Currency CounterfeitingWashed Notes

Page 13: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Currency CounterfeitingAltered Notes; Digital Notes

Copy

Genuine

Page 14: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Counterfeit Negotiable Instruments• Negotiable Instrument Types

– Money Orders, Postal Money Orders, Cashiers Checks

– Traveler Checks

– State and Federal Treasury Checks – e.g. Tax Returns, Social Security, Unemployment, etc

Page 15: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Traveler Checks - Features

Page 16: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Traveler Checks - Features

Page 17: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Postal Money Order- Features

Page 18: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Counterfeit Identity Documents Identity theft is a form of fraud or cheating of another person's identity in which someone pretends to be someone else by assuming that person's identity, typically in order to access resources or obtain credit and other benefits in that person's name.

•The FTC estimates that as many as 9

million Americans have their identities

stolen each year.

Page 19: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Identity theft by category

Page 20: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Counterfeit Identity Documents Common Techniques For Stealing ID Information•Dumpster Diving. They rummage through trash looking for bills or other paper with your personal information on it.

•Skimming. They steal credit/debit card numbers by using a special storage device when processing your card.

•Phishing. They pretend to be financial institutions or companies and send spam or pop-up messages to get you to reveal your personal information.

•Changing Your Address. They divert your billing statements to another location by completing a change of address form.

•Old-Fashioned Stealing. They steal wallets and purses; mail, including bank and credit card statements; pre-approved credit offers; and new checks or tax information.

•Pretexting.  They use false pretenses to obtain your personal information from financial institutions, telephone companies, and other sources.

Page 21: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Cont’d Common ID Theft Techniques•Hacking computer networks, systems and databases

•Exploiting breaches that result in the publication of personal information such as names, Social Security number or credit card

•Advertising bogus job offers in order to accumulate resumes typically disclosing applicants' names, home and email addresses, telephone numbers and sometimes their banking details

•Exploiting privileged IT users to access personal data on their employers' systems

•Infiltrating organizations that store valuable personal information

•Brute-force attacking weak passwords; compromising weak password reset questions

•Obtaining castings of fingers to falsify fingerprint identification

•Browsing social networking websites for personal details published by users

Counterfeit Identity Documents

Page 22: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Coupons; Store Currency

Page 23: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Types of Counterfeit FraudCredit Cards, Gift Cards

• Fake Cards– Card “Skimming”

– Breached data theft

• Stolen Cards– Card not present Transaction

– Presented with Fake ID

Page 24: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

The Cost of Fraud

For every $100 of fraud, total losses equal $310Lexis–Nexis 2010 True Cost of Fraud Study

In addition to the transactional (dollar) losses, organizations also incur:

Associated expensesAudits, legal, investigative, report preparation (SAR’s, CTR’s), employee interviews

Loss recovery – e.g. pursuit of lost fundsFees and interest

Page 25: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Counterfeit Fraud Losses• $200 million in counterfeit currency in the U.S.

(2009 US Treasury) $109M confiscated by Secret Service in 2008

• $12.2 billion in losses due to check fraud(2006 American Bankers Association)

• $500 million per year in credit card fraud• $31 billion in US existing account fraud

(2009 Javelin Strategy and Research)

• $221 billion worldwide per year due to identity theft (Aberdeen Group)

Page 26: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Counterfeit FraudTechniques

Amateur•Alteration•Digital•Chemical Wash

Professional•Engraved/Off-set•“Breeder” Document Replication

Page 27: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Who is Counterfeiting?

• Foreign Governments

• Foreign Organized Crime

• Domestic Organized Crime

• Domestic “small time” operators

• Domestic – “Opportunity Forgers”

Page 28: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Document AuthenticationCommon Methods

• Document Authentication Methods– Visible/Physical Document Inspection

• “Test” the paper by feel• Look at colors and “visible” security features

– Color shifting, Holographic, thermal sensitive

– Covert Feature Detection• Ultra-Violet• Infra Red• Magnetic

– Forensic Analysis• Pattern Matching• Content Matching

Page 29: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Document AuthenticationPhysical Inspection

• Color-Shifting Ink

• Holographic Images

• Thermal Ink

Page 30: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Document AuthenticationPhysical Inspection

Intaglio Printing

Page 31: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Document AuthenticationVisible Inspection

• Watermarks

Artificial

Genuine

Page 32: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Document AuthenticationCovert Feature Inspection

“Covert” features, by definition, are hidden features that cannot be read without technological assistance•Ultra-Violet

– Fluorescent “glowing” features

•Infra-Red– Special ink only reflects infra-red light

•Magnetic (MICR)– Machine readable characters printed with magnetic

ink

Page 33: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Ultra-Violet security features are popular and used quite commonly because:

– The fluorescence is visible to the naked eye

– The printing techniques are understood and easy to control

– Features can be easily varied, and are able to be made into interesting, compelling designs (which can be easily remembered)

Verifying UV Features

Page 34: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Traveller Check UV Features

Page 35: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Money Order UV Features

Page 36: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

ID Document UV Features

Page 37: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Currency UV Features

Page 38: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Infra-Red ink features appear as monochromatic and require an IR viewing filter for human eye to see.

Infra-Red features are popular for government controlled documents (ID’s, currency, etc.) because:

–Machine Readable Characters are easy to be read

–Optical Character Recognition (OCR) software can see IR printed letters and numbers better than visible light

–Casual counterfeiting operations are incapable of reproducing IR printed features and/or are unaware of them

Verifying IR Features

Page 39: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Currency IR Features

Page 40: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

ID Document IR Features

Page 41: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Forensic Examination

• Pattern Matching• MCR/MRZ (Machine Readable Character

Recognition/ Machine Readable Zones)• Data Match/ Data Compare

– OCR– Bar-Code– RFID– DigiMark

Page 42: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Document AuthenticationPattern Matching

Page 43: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Data Compare

Intelligent data-

base recognizes

document and

looks for visible

and stored data in

expected locations

Page 44: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Tools for Counterfeit Document Detection

Page 45: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Aids for Physical Document Review

• Magnifying Glass/Jeweler’s Loupe– Enables verification of micro-printing

Requires very detailed knowledge of document

design and layout. Slow process; potentially offensive to customers

• Starch-pen/ink testing pens– Tests validity of paper and/or the ink used in printing

process

Forgers now use paper that can pass the litmus test, higher-end laser printers can stump the ink-tester pen

Page 46: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Ultra-Violet Devices

Page 47: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Infra-Red Devices

Page 48: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

MRC Character Reader Devices

Page 49: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Forensic/Advanced Analytical Devices

Infrared Pattern

Seal/tamper check

UV check

Visible Pattern

Page 50: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Layered Fraud Prevention

• POS Ultra-Violet Devices-POS and Perimeter Protection– Verify Currency, Driver Licenses, Credit Cards, Traveler Checks,

Money Orders, Passports, etc.

• Advanced currency and ID scanners– Detects counterfeit “Super Bills”– Mag-strip, optical character and bar-code readers– Age verification for restricted products– High Speed Money Counting Machines

• ID Validation and image capture authentication

Page 51: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Layers of Fraud Prevention

Image capture Authentication

Back-office currencycounting and fraud detection

CurrencySuper $50/$100 InternationalManagers

Below counter wall mounted

Currency, ID,Credit Cards

Front

Rear

Front

Rear

Currency, ID, Credit Cards

Page 52: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Summary• Prevent fraudulent transactions• Regulatory Compliance adherence• Avoid monetary and disciplinary penalties• Secure encrypted image of DL for future archive

retrieval and storage• Reduce FTC-privacy exposure while enhancing

any pending litigation• Reduce exposure to privacy violation from

internal employees

Page 53: Counterfeit Fraud Detection Tips, Tools and Techniques Sean Trundy, COO James Smith, SVP, Sales & Marketing

Questions and Answers

Jim SmithSVP Sales & [email protected]