Copyright Novare Consulting Delivering Strategic Objectives
Using Change Management
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Copyright Novare Consulting Novare Consulting Services P3M
Specialists Tailored Training Programmes Accredited Training
Programmes E-Learning Solutions P3M Frameworks Assist in building
PPM Communities Connecting business to the P3M Resources they
need
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Copyright Novare Consulting Our 15 Training Accreditations
PRINCE2, MSP, MoP, P3O, M_o_R, MoV are registered trade marks of
AXELOS Limited. The Swirl logo is a trade mark of AXELOS Limited.
The APMG-International Agile Project Management and Swirl Device
logo and the APMG-International Change Management and Swirl Device
logo are trade marks of The APM Group Limited.
Copyright Novare Consulting Question Do you have a Portfolio
Management process? A Programme Management process? A Project
Management process? Are we good at processes?
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Copyright Novare Consulting Strategy, Portfolios, Programmes,
Projects & P3O How many, how much investment and how long?
Strategy Portfolios Programmes Projects P3O Governance
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Copyright Novare Consulting Who Do The Changes Impact? Strategy
Portfolios Programmes Projects P3O Governance
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Copyright Novare Consulting P3M Delivers Strategic Objectives
Processes are important but people deliver change Key Focus of
Change Management
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Copyright Novare Consulting Portfolios & BAU Programmes and
Projects Benefits Strategic Objectives
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Copyright Novare Consulting People and Change Programmes and
Projects Benefits Strategic Objectives
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Copyright Novare Consulting Question What takes priority?
Business As Usual Business Change All of the above How much change
can people deliver? How much change can people absorb?
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Copyright Novare Consulting Change Presents Challenges Late
projects/programmes that break promises Over budget
projects/programmes that diminish BAU funding Demand and supply for
resources causes conflict when BAU is ignored Change fatigue
Unnecessary operational disruption Changes implemented at the
busiest time for operations The impact on people is not
understood
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Copyright Novare Consulting What skills does a good P3 Manager
need? We Need Strong Interpersonal Skills Negotiation Motivation
Political & cultural awareness Conflict management Influencing
Coaching Trust building Leadership Communication Decision Making
Team building
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Copyright Novare Consulting We Also Need to Consider Change
Management
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Copyright Novare Consulting Individuals Going Through
Change
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Copyright Novare Consulting Motivation Towards the Change
Depends on the changes being introduced Need to motivate users and
stakeholders remember WIFM Trick is that these people motivate
themselves to support or oppose the change Change needs clarity of
vision Need to understand the forces for and against the
change
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Copyright Novare Consulting Example: Hertzberg Two Factor
Theory Motivators Achievement Recognition Responsibility
Advancement Work Content De-Motivators Company Policy
Administration Salary Supervision Working Conditions
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Copyright Novare Consulting An Effective Change Team
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Copyright Novare Consulting Tuckman Team Development Used for
PPM teams but rarely for BAU teams
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Copyright Novare Consulting Example: Belbin Roles
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Copyright Novare Consulting Change Has an Impact on BAU Teams
Too Management Matrix Work ParallelVirtual Network Change
Project
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Copyright Novare Consulting Leading Change Focussing people to
work towards a common goal Ability to get things done through
others Respect & trust rather than fear & submission
Critical at the start of a projects when emphasis on communicating
the vision What is your preferred leadership style?
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Copyright Novare Consulting Leadership Styles
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Copyright Novare Consulting Coaching Way of developing people
to higher levels of competency & performance Helping people
recognize their potential through empowerment & development
Coaching focusses on turning a cant do situation into a can do one
There s no such word as Can t
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Copyright Novare Consulting Managing and Leading
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Copyright Novare Consulting Political & Cultural Awareness
Organizational politics are inevitable Use politics & power to
facilitate success Ignoring politics can lead to failure Understand
& capitalize on cultural differences Manage cultural diversity
amongst stakeholders by getting to know them & developing a
good communication plan Organise the change well
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Copyright Novare Consulting Organising Changes - Factors The
organisation Metaphors functional, agile, organic, flux Culture of
organisation Track Record Nature of the Change Planned Emergent
Transformational Complicated and Complex C = [AxBxD] >X
Copyright Novare Consulting A New Approach 2013 APMG & The
Change Management Institute created a new strategic partnership Led
to the publication of the CMBoK - the Professional Body of
Knowledge for Change Management A step towards increasing
professionalism of Change Management Based on what professional
Change Managers really do...... and what they therefore need to
know A credible basis for new professional examinations in Change
Management Linked to professional accreditation
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Copyright Novare Consulting Development Continues Teaches &
applies the knowledge described & defined in the CMBoK 2013
CMBoK2014 Course Text
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Copyright Novare Consulting 2015 New Exam Syllabus The scope is
broader than the existing syllabus It is also much more practical
It integrates human and procedural aspects of change 30-40% of
material will be familiar from the existing course PRINCE2 or MSP
practitioners will be comfortable with much of it, but it is
positioned from a Change Management perspective
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Copyright Novare Consulting 1. A Change Management Perspective
7. Change Readiness, Planning & Measurement 2. Defining
Change8. Project Management 3. Managing Benefits9. Education and
Learning Support 4. Stakeholder Strategy10. Facilitation 5.
Communication and Engagement 11. Sustaining Systems 6. Change
Impact12. Personal and Professional Management 13. Organizational
Considerations CMBoK Chapters in ECMH
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Copyright Novare Consulting 1. A Change Management Perspective
7. Change Readiness, Planning & Measurement 2. Defining
Change8. Project Management 3. Managing Benefits9. Education and
Learning Support 4. Stakeholder Strategy10. Facilitation 5.
Communication and Engagement 11. Sustaining Systems 6. Change
Impact12. Personal and Professional Management 13. Organizational
Considerations Examined Chapters
Slide 34
Copyright Novare Consulting Further information
APMG-International website: www.apmg-international.com
www.apmg-international.com The Change Management Institute:
www.change-management-institute.com
www.change-management-institute.com APMG Change Management
qualification scheme: www.apmg- international.com/ChangeManagement
www.apmg- international.com/ChangeManagement The Change Management
Body of Knowledge: www.change-management- institute.com/buycmbok
www.change-management- institute.com/buycmbok
