40
Consulting. From the Inside Out. What 83 of the Fortune 100 have in common. They hired us Resources Global Professionals Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55 Some of our COOL Projects (international exposure) Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for a Global provider of technology and metering solutions for Utility industry – Cape Town - August 2011 to Feb 2012 Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in order to secure green flags for compliancy with Sarbanes-Oxley. How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More! Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team, sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered locally to make recent changes sustainable. Project: “Coordinating the carve-out of accounting and finance department ” for one of the leading asset management and securities services company – Brussels – London – New-York - June 2010 to March 2011 Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the end of the preparatory state for the change of the computer systems to be used. How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New- York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people and departments were involved in various countries. Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before target date, which was highly appreciated because of the tight defined budget and deadline for the whole project including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds & SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Cool Projects In Belgium

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Page 1: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 2: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 3: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 4: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx

Page 5: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 6: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 7: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 8: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx

Page 9: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 10: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 11: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 12: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx

Page 13: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 14: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 15: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 16: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx

Page 17: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 18: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 19: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 20: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx

Page 21: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 22: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 23: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 24: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx

Page 25: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 26: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 27: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 28: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx

Page 29: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 30: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 31: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 32: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx

Page 33: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 34: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 35: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 36: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx

Page 37: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Some of our COOL Projects (international exposure)

Project “Internal Controls remediation / Compliancy to Sarbanes-Oxley 404” for

a Global provider of technology and metering solutions for Utility industry –

Cape Town- August 2011 to Feb 2012

Business Issue : Internal controls remediation for the South African entity of this global provider is a recurrent and

burning issue for the Global Accounting Executive. The problem needs to be tackled with local teams in Cape Town

before the start of the respective scheduled internal and external (attestation) audit. Great trust and confidence is given

to Resources Global Professionals in Belgium and its team to take up this challenge and provide best practice solutions in

order to secure green flags for compliancy with Sarbanes-Oxley.

How Resources helped: Our Client Service Director worked closely with two accomplished and committed Resources

Global Professionals Consultants to assess and solve the situation and to help the client. Leadership was given to more

senior profiles and a project plan was set-up with a clear scope statement, stakeholder management, deliverables and

milestone planning/deadline. Periodical follow-up between the consultants working onsite, the Client Service Director

and client senior leadership in US. A true T.E.A.M. approach, Together Each One Achieves More!

Outcome: Our Resources Global Professionals consultants successfully delivered a complete set of accounting and

finance Cycle Key Control procedures for the South African entity that made great impact locally as well as within the rest

of the organization. Remediation and tests were completed, deficiencies solved collaboratively with the local client team,

sharing best practices and knowledge with them. Coaching, Internal Control manuals and workshops were delivered

locally to make recent changes sustainable.

Project: “Coordinating the carve-out of accounting and finance department ” for

one of the leading asset management and securities services company –

Brussels – London – New-York - June 2010 to March 2011

Business Issue: Client Service Directors from Resources Global Professionals in London and New-York referred us about a

strategic position in Brussels to assist with the integration of two newly acquired banking activities in Germany, up to the

end of the preparatory state for the change of the computer systems to be used.

How Resources helped : Resources Global Professionals Financial Services Consultant in Brussels participated in several

conference calls with our client and our colleagues abroad and designed a custom approach for this strategic project. He

introduced a Program Management Office (PMO) consultant with strong statutory accounting background to play the

role of the “Belgian” link in the chain between Frankfurt, where the acquisition was done through a German Subsidiary

and Brussels and London, the European Headquarters of the Buyer. We coached and worked in close partnership with

the PMO consultant to face the complexity, multi-disciplinarity and industry-specific aspects of the assignment. Our

consultant worked in partnership with other Resources Global Professionals consultants involved in this project in New-

York and London. Our first reporting line was the Brussels CFO as well as the Global project lead in US. A lot of people

and departments were involved in various countries.

Outcome: Due to the PMO consultant in place in Brussels, the end state of the project was reached one month before

target date, which was highly appreciated because of the tight defined budget and deadline for the whole project

including Global IFRS implementation. In Belgium, it was essential for the PMO consultant , not only to act as a Project

Manager but also to be hands-on in statutory accounting: various simulations had to be delivered to solve bonds &

SWAP's issues and implicated the long term financial plans, the large exposure and the capital ratio.

Page 38: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

Project “BeNeLux Commercial compliance audit + European compliance

procedures” - World’s leadind brands producer for beverage alcohol

Brussels - March 2010 to February 2011

Business Issue : The compliance manager for BeNeLux reached out to Resources Global Professionals in Belgium,

suspecting that numerous wrong invoices were sent to a large distributor on the Luxembourg market. In addition to this

request, there was a need to inventorise and summarize all compliance rules to create and distribute internally a set of

standard procedures.

How Resources helped: Our Client Service Director and our consultant presented a custom approach to the BeNeLux

compliance manager prior to the start of the assignment. Our seasoned auditor started a structured and in-depth

commercial compliance audit. A major finding emerged because incorrect data in our client’s SAP system were

generating multiple reductions to the audited distributor. Some products were sold under their minimum price. This

discovery led into a larger assignment than foreseen, where our consultant audited every commercial condition

performed for every client while the second part of the assignment started: Collecting and in-depth analysis of every

commercial compliance rule in the organization was realized and a clear standardized summary was developed and

presented together in a single binder.

Outcome: The close cooperation between our client, the consultant and the Client Service Director was beneficial to the

whole project. The first audit generated a return of 500k€: all extra reductions to which the clients of our client were not

entitled to were mostly recovered. In addition, the quality of the deliverable summarizing the compliance procedures

was so successful that the new developed binder was translated into English, French and German and is currently being

used in most of our client’s subsidiaries in Europe.

Project: “Implementing PMO reporting within Global Risk Management

Department” for a global financial institution –

Brussels – December 2010 to May 2011

Business Issue: After the take-over of a large financial services institution, our client wanted to integrate the acquired

Risk Reporting system into their own worldwide system. This was a complex project therefore an external PMO profile

was needed to run this project.

How Resources helped: Several meetings were needed to get a full understanding of the situation, existing parties in

place and propose the best approach to our client via a Request for Proposal (RFP). Together with our Financial Services

consultant, we carefully selected a senior PMO consultant to build the project plan, including detailed time plan and

budget. This required a lot of interaction with all parties involved ( i.e. ICT - The Risk Reporting Team - the different

business lines - accounting - ...) and from there lots of follow-up for the correct respect of deadlines & budget on an

ongoing basis and do the reporting to the "sponsor" of the project.

Outcome: Resources Global Professionals consultant developed, installed and executed new processes to support the

project managers in their project management activities: budget, forecast, planning, capacity, tracking. We delivered a

consolidated and uniform reporting (status, progress, risk) for the different project committees, maintained project

management, time tracking and reporting tools, acted as SPOC for project management, time tracking and reporting

tools, ensured the alignment on project tools and methods with the Global PMO, Setup and maintained Service Level

Agreements (SLA) and Business Continuity Plan (BCP) as well as provided support on internal communication by defining

and executing the communication plan. Consequently, the integration of the Risk Reporting system was a success.

Page 39: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

What’s a COOL Project? In this second edition, Resources Global Professionals Belgium is proud to highlight some of our projects which exceeded

our client’s expectation and have international exposure: All great opportunities we raised on the Belgian market and our

consultants and client service teams solved with maestria!

Interested in our worldwide community of professionals?

Lend your talent, skills and experience to a world-class company, and enjoy the freedom and flexibility to choose your

engagements, manage your workload and control your work-life balance. If you are ready to work directly with business

leaders and their teams to solve problems, implement initiatives, and drive change, then collaboration with Resources is

right for you.

Our Consultants combine their functional expertise and project management capabilities with their other broad skills and

experiences in internal audit, process re-engineering, compliance, and systems to help clients drive business change.

Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever-

changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge in

addition to having analytical skills, ability to work independently, being result oriented, having a "no nonsense"

approach, being able to motivate a team (even under stressful situations) and speaking Dutch/French + English.

Our Consultants enjoy the professional and client oriented approach that characterizes our organization, from the

identification and formalization of an assignment to its final delivery. Consistent with our business and client service

models, professional compensation is tied directly to days worked. Our Client Service Directors actively support every

professional, working closely with them during their assignments, giving honest and constructive feedback.

While individual benefit programs may vary internationally, our Belgian package includes comprehensive individual and

collective professional development programs and personal mentoring. "We qualify and value professionals with talent,

integrity, enthusiasm and loyalty."

Page 40: Cool Projects In Belgium

Consulting. From the Inside Out.

What 83 of the Fortune 100 have in common. They hired us

Resources Global Professionals

Leopold Square, Bourgetlaan 50, 1130 Brussels, Belgium Tel: +32 (0) 2 290 22 50 Fax: +32 (0) 2 290 22 55

More about Resources Global: Resources Global is the only professional services firm dedicated to helping clients change their business "from the inside

out." Living and working within our clients' countries, cultures and languages, we help local business leaders -- and their

global operating teams -- execute internal initiatives.

With experience across many disciplines -- finance and accounting, information management, human capital, supply

chain management, legal and internal audit -- we help teams address complex situations on the inside of business.

Working side by side with the client team, we solve problems, execute and transfer knowledge. In other words, we help

get the internal work done, while building the team's capability to change and operate in brand new ways.

Resources Global was founded in 1996 within a Big Four firm and today, we are a publicly-traded company (NASDAQ:

RECN). Our 2,900 professionals, from more than 80 practice offices, serve over 1,900 clients in 66 countries. In 2009

Resources was recognized by Forbes as one of the 100 Most Trustworthy Companies.

Please visit us at www.resourcesglobal.be.

Apply on https://members.resources.eu/scoop/recruitment/selfregistration/register.aspx