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Human Services Quality FrameworkContinuous Improvement PlanCertification Version 3.0
Continuous Improvement Plan and Organisation DetailsOrganisation name (legal entity)Trading name (where applicable)Australian Business No (ABN)
Service details
Service/service outlet name/s Service number/s or Provider Outlet ID
Organisation contact person leading implementation of the Continuous Improvement Plan
Continuous Improvement PlanThe Continuous Improvement Plan should reflect the ongoing effort of your organisation to improve processes and service delivery. You should use the HSQF User Guide – Certification and the Guide to Self-Assessment and Continuous Improvement – Certification to complete this plan.
Standard indicator
Rating from self-assessment and date identified
Issue and improvement action required Responsible person to action
Required by date
Outcome and date closed Review date
Standard indicator
Rating from self-assessment and date identified
Issue and improvement action required Responsible person to action
Required by date
Outcome and date closed Review date
Standard indicator
Rating from self-assessment and date identified
Issue and improvement action required Responsible person to action
Required by date
Outcome and date closed Review date