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Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

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Page 1: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Continuous Improvement DeploymentContinuous Improvement DeploymentSix Sigma FoundationsContinuous Improvement TrainingSix Sigma FoundationsContinuous Improvement Training

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Page 2: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

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Key Learning PointsKey Learning Points

s How is CI Deployeds What is the Infrastructures CI Roless Training Outliness CI in support of the QMSs Communication & Reporting

s How is CI Deployeds What is the Infrastructures CI Roless Training Outliness CI in support of the QMSs Communication & Reporting

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Deployment OrientationDeployment Orientations Create

s Focus s Disciplines Courage to Embrace Change

s Creates Focus s Disciplines Courage to Embrace Change

Page 4: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

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Deployment StrategyDeployment Strategys We Have

s Top level vision s Processes and tools to expose the

COPQs We Need

s An environment for actions Accountabilitys Courage to Embrace Change

s We Haves Top level vision s Processes and tools to expose the

COPQs We Need

s An environment for actions Accountabilitys Courage to Embrace Change

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Deployment ImplementationDeployment Implementations Recognize the Risks and Resource Constraintss Communicate the Top Level Visions Communicate the Strategy and Processs Create the Infrastructures Deploy the Process Internally

s Lean Assessmentss Kaizen Eventss Champion Training and Developments Black Belt Training and Local Projectss Existing Black & Green Belt *re-certifications Green Belt Training

s Deploy the Process Externallys Supplier Green Belt Training and Projects

Page 6: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

InfrastructureInfrastructureStrategic

Tactical

Operational

Facilitation Teams

Executive Champion

Corp. Steering Committee

Projects • Div. & Local Steering Committee • Champions / Process Owners• MBB’s/ Black Belts

Institutionalization• Green Belts• Yellow Belts / Other Team Members

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Page 7: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Steering CommitteesSteering Committees

s Executive Champions CEO

s Steering Committee Makeups Executive Officerss Business Councils Local Areas Facility Leadership

s Executive Champions CEO

s Steering Committee Makeups Executive Officerss Business Councils Local Areas Facility Leadership

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Page 8: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Corporate Facilitation TeamCorporate Facilitation Team

V.P. Operational Excellence (Continuous Improvement)I.M. Smart

Director, CI Europe & Asia PacificJackie Chan

Director, CI The AmericasTom Cruise

Master Black Belts:- - -

Master Black Belts:- - - Facilitation

Teams

AdministrativeAdministrative

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-- ex

ampl

e --

Page 9: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

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Divisional & Functional Leadership Divisional & Functional Leadership

Operating Division

Operating Division

Operating Division

Sales/ Marketing

Finance

Human Resources

etc

Operating Division

Operating Division

Operating Division

Sales/ Marketing

Finance

Human Resources

etc

Page 10: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

RolesRoles

Champions & Process Owners

Yellow Belt

Green Belt

Black Belt

M.B.B.

Barrier Removers and Business

Stakeholders

Functional CI Team Member, Aware of Tools

Problem Solver, Manager, Supervisor Working Knowledge of Tools

Problem Solver, Proficient with Tools

Strategic Planner, Consultant, Coach, Problem Solver, Teacher, Mentor

FULL TIME

Positions

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Page 11: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

ChampionsChampions

Who are these people?s Stakeholders

s Respected Leaders

s Responsible for Cross Functional Disciplines

Leadersfreesixsigmasite

Page 12: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

The Role of a ChampionThe Role of a Champions Responsible for the success of the project, with the

Green/Black Belts Responsible for the timely completion of the projects Relentless commitment to change/ Remove barrierss Motivates and empowers/ Recognizes, celebratess Keeps enthusiasm at a high pitchs Ensures local ownerships Benchmarks and share best practices Challenges conventions Prepared to deal with cultural change effects

s Responsible for the success of the project, with the Green/Black Belt

s Responsible for the timely completion of the projects Relentless commitment to change/ Remove barrierss Motivates and empowers/ Recognizes, celebratess Keeps enthusiasm at a high pitchs Ensures local ownerships Benchmarks and share best practices Challenges conventions Prepared to deal with cultural change effects

Drive & Support Teamsfreesixsigmasite

Page 13: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Process Flow for ChampionsProcess Flow for Champions

Initiate

Evaluate

Characterize

Plan

Support

Close Out

Potential Rework

Potential Rework

Avoid rework by evaluating and supporting

project team

Drive this process

free six sigma site

Page 14: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Process OwnersProcess Owners

Who are these people?s Stakeholders

s Managers / Supervisors

s Responsible for business process

s Process may have more than one owner

Stakeholdersfreesixsigmasite

Page 15: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

The Role of a Process OwnerThe Role of a Process Owners Agrees with the project selection and expects

resultss Supports the Black Belts as active team members Participates in the projects selection processs Provides team resourcess Takes the necessary actions to realize and

sustain the capability gainss Owns the implementation of actions to realize the

savingss Ensures that CI training is implemented in his

areas Provides project update to Steering Committee

s Agrees with the project selection and expects results

s Supports the Black Belts as active team members Participates in the projects selection processs Provides team resourcess Takes the necessary actions to realize and

sustain the capability gainss Owns the implementation of actions to realize the

savingss Ensures that CI training is implemented in his

areas Provides project update to Steering Committee

Drive & Implementfreesixsigmasite

Page 16: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Process Users / Owners

Cross-Functional Team

MEASURE ANALYZE IMPROVE CONTROL

Black Belts

And Green Belts

100%

INV

OLV

EM

EN

T

TIME

Roles shift …

Process Flow for Process Owners

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Page 17: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Yellow BeltYellow Belt

Who are these people?s Company Employees

s From all areas of the business

s Learns basics of CI methodology and an awareness of the tools

Stakeholdersfreesixsigmasite

Page 18: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

The Role of a Yellow BeltThe Role of a Yellow Belts Agrees with the project selection and expected

resultss Supports the Black Belt or Green Belts May be an active team members May provide process knowledges Participates in team meetingss Helps to foster and perpetuate CI cultures Uses general knowledge of methodology and

tools in daily efforts

s Agrees with the project selection and expected results

s Supports the Black Belt or Green Belts May be an active team members May provide process knowledges Participates in team meetingss Helps to foster and perpetuate CI cultures Uses general knowledge of methodology and

tools in daily efforts

Support & Implementfreesixsigmasite

Page 19: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Green BeltsGreen Belts

Who are these people?s Experts in their disciplines Managerss Technical Expertss Project Managerss Product Designers/ Engineers

Who are these people?s Experts in their disciplines Managerss Technical Expertss Project Managerss Product Designers/ Engineers

Influencersfreesixsigmasite

Page 20: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

The Role of a Green BeltThe Role of a Green Belt

s To utilize the tools within his/her day-to- day activities

s To support the Black Belt as a team members To encourage the use of the tools within

his/her area of responsibilitys To promote the CI culture

s To utilize the tools within his/her day-to- day activities

s To support the Black Belt as a team members To encourage the use of the tools within

his/her area of responsibilitys To promote the CI culture

Implementfreesixsigmasite

Page 21: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Black BeltBlack Belt

Who are these people?s Attributes required

s Open-minded, self starter with a desire to drive change

s Process, product, and organization knowledges PC and database management skillss Demonstrated project management skillss Good presentation and facilitation skillss Good communication skills, both oral and written

s Use as career developments Recommend two years, then re-instate

Who are these people?s Attributes required

s Open-minded, self starter with a desire to drive change

s Process, product, and organization knowledges PC and database management skillss Demonstrated project management skillss Good presentation and facilitation skillss Good communication skills, both oral and written

s Use as career developments Recommend two years, then re-instate

Full Time Practitionersfreesixsigmasite

Page 22: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

The Role of a Black BeltThe Role of a Black Belt

s To be a change agents To apply the right tool at the right times To facilitate the team through the toolss To challenge existing beliefss Work with other Black Belts to share best

practicess Mentor Green Belt candidatess Participate in training of Green Beltss Train Yellow Belts

s To be a change agents To apply the right tool at the right times To facilitate the team through the toolss To challenge existing beliefss Work with other Black Belts to share best

practicess Mentor Green Belt candidatess Participate in training of Green Beltss Train Yellow Belts

Change Agentfreesixsigmasite

Page 23: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Master Black BeltMaster Black BeltWho are these people?s Attributes required

s Out-of-the-box thinker, self-starter with a desire to drive change

s Skilled in the art of teaching and mentoring others

s Statistical tools experts Demonstrated project management skillss Good communication skills, both oral and

writtens Use as career development

s Part of career paths Recommend two years, then re-instate

Who are these people?s Attributes required

s Out-of-the-box thinker, self-starter with a desire to drive change

s Skilled in the art of teaching and mentoring others

s Statistical tools experts Demonstrated project management skillss Good communication skills, both oral and

writtens Use as career development

s Part of career paths Recommend two years, then re-instate

Full Time Practitionersfreesixsigmasite

Page 24: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

The Role of a Master Black BeltThe Role of a Master Black Belt

s To be a change agent to drive the culture of CIs To mentor, train, and coach otherss To facilitate the team through the toolss To challenge existing beliefss Work with other MBB’s to instil best practices

across Divisional and Corporate arenass To be a Strategic Planners Participate in training of Green Belts and Black

Belts

s To be a change agent to drive the culture of CIs To mentor, train, and coach otherss To facilitate the team through the toolss To challenge existing beliefss Work with other MBB’s to instil best practices

across Divisional and Corporate arenass To be a Strategic Planners Participate in training of Green Belts and Black

Belts

Change Agentfreesixsigmasite

Page 25: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Types of Training (typical)Types of Training (typical)s Awareness

s Corp. Steering Committee (One Day)+(GB)s Divisional Leadership (Two Days w/ Mgm’t coach)

s Practitionerss Yellow Belt (1 Day)s Champions (5 Days)s Green Belts (2 sessions of 5 days each over 2 months)s Black Belts (GB + 2 sessions of 5 days each over 2 months)s Master Black Belts (Two Years Post BB)s Suppliers (Green Belts)s Customers / Distributors (TBD)

s Awarenesss Corp. Steering Committee (One Day)+(GB)s Divisional Leadership (Two Days w/ Mgm’t coach)

s Practitionerss Yellow Belt (1 Day)s Champions (5 Days)s Green Belts (2 sessions of 5 days each over 2 months)s Black Belts (GB + 2 sessions of 5 days each over 2 months)s Master Black Belts (Two Years Post BB)s Suppliers (Green Belts)s Customers / Distributors (TBD)

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Page 26: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

Training for Green & Black BeltsTraining for Green & Black Belts

Train

Apply

Plan

Review

Train

Review

Train

Apply

Plan

Review

Train

Plan

Review

Module 1

Module 2

Module 3

Module 4

Plan

Apply

Apply

4 to 6 Months

total

Modules 1 & 2 are

GB training

Modules 3 & 4 Minitab & exploring

some subjects in more detail

40% Lean

40% Six Sigma

20% Managing Change

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Page 27: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

s Facilitates best practice sharing (projects)s Reduces complexitys Ensures everyone has the most current tools

Develop a WebsiteDevelop a Website

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Page 28: Continuous Improvement Deployment Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training freesixsigmasite

CI DeploymentCI Deployment

Six Sigma FoundationsContinuous Improvement TrainingSix Sigma FoundationsContinuous Improvement Training

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