Consumer Rights in Digital Era - Palladian Conferences

Friday, March 16th 2018N.J.V. ATHENS PLAZA

Consumer Rights in Digital Era

UNDER THE AUSPICES

IN COLLABORATION WITH

GOLD SPONSOR & OFFICIAL CARRIER

SILVER SPONSOR

SUPPORTERS

MEDIA PARTNER

PROGRAMME

Place: N.J.V. ATHENS PLAZA09:00 – 09:30 Registration

09:30 – 09:45 Opening Addresses

Grigoris Leonidis, Managing Partner, Palladian Conferences

Konstantinos Tsegas, General Secretary, Greek National Tourism Organisation

Keynote Speaker

09:45 – 10:00 Frank Püttmann, Head of Public Policy, TUI Group, Corporate Office Berlin

FORUM INTRODUCTION

10:00 – 10:15 Professor Pablo Mendes de Leon, Professor of Air & Space Law and Director of the International Institute of Air & Space Law of Leiden University

PANEL I

10:15 – 11:35 Setting the scene – Airline liability: The most recent cases

Chair:

Eugenia Papathanasopoulou, Director of Legal Affairs & BoD Secretary of Athens

International Airport

Speakers:

Andrew Harakas, Partner, Clyde & Co

Erik van Goor, Corporate Legal Counsel at KLM

Chris Christodoulou, Managing Director, Christodoulou & Mavrikis Inc

Monique De Smet, Regional Director, Europe, International Air Transport Association

Peter Neenan, Partner, Stewarts LLP

11:35 – 11:55 Coffee Break

PANEL II

11:55 – 13:10 Consumer rights- the suppliers’ and consumers’ perspectives

Chair:

Professor Pablo Mendes de Leon, Professor of Air and Space Law & Director of the International

Institute of Air and Space Law of Leiden University

Speakers:

Anna Anatolitou, Partner, Aviation and Travel, Ince & Co LLP

Professor Mia Wouters, Professor Aviation Law - University of Ghent, Of Counsel LVP Law, Brussels

Stamatis Varsamos, Attorney at Law, Athens International Airport

Victoria Alice Nguyen, Manager Overall Strategy and Air Traffic Rights, Lufthansa Group

13:10 – 13:55 Light Lunch

Keynote Speaker

13:55 – 14:10 Marios Trivizas, Principal Strategy & Operations, Deloitte

PANEL III

14:10 – 15:25 Shared economy platforms-Future trends

Chair:

Gregory Pelecanos, Senior Partner, Ballas-Pelecanos & Associates L.P.C.

Speakers:

Jim Callaghan, Aviation Consultant at Croon Callaghan Aviation Consulting

Frank Püttmann, Head of Public Policy, TUI Group, Corporate Office Berlin

Charlotte Thijssen, Attorney-at-Law, Avocat, Kennedys Law LLP

Marios Trivizas, Principal Strategy & Operations, Deloitte

PANEL IV

15:25 – 16:30 Brexit

Chair:

Laura Pierallini, Partner, Studio Pierallini

Speakers:

Joanna Kolatsis, Partner, Head of Aviation & Travel, Hill Dickinson

Katia Avramidou, Legal Counsel, Aegean Airlines

James Burke, Associate Katten Muchin Rosenman UK LLP

Oleg Aksamentov, Director of Institute of Air and Space law, Aerohelp


Frank PüttmannHead of Public Policy, TUI Group, Corporate Office BerlinFrank Püttmann is the Head of Public Policy in TUI Group and part of Group Corporate & External Affairs. He also heads the Group’s Berlin Corporate Office. With his team, he manages TUI’s corporate public policies, the Group’s industry association memberships and engages with the embassies and representatives of TUI’s global destination partners in the German Capital. Since working for the Group, Frank has been very active to develop the innovative corporate digital public policy strategy for TUI as a tourism industry market leader: www.politiklounge.com.Frank has been with the TUI Group since 2014. Before joining TUI he worked for the largest European Airline Group Deutsche Lufthansa AG as their Head of Group Communications Asia Pacific. Frank lived with his family in Singapore from 2008 to 2014. He gained international experience as an expert in the travel industry and in public affairs. Frank Püttmann holds a master’s degree from the University of St Andrews in Scotland.

Professor Pablo Mendes de LeonProfessor of Air & Space Law and Director of the International Institute of Air & Space Law of Leiden UniversityPablo Mendes de Leon is Professor of Air and Space Law and Director of the International Institute of Air and Space Law of Leiden University, which is one of the leading international scientific research and teaching institutes in the world, specialised in legal and policy issues regarding aviation and space activities. The Faculty of Law of Leiden University founded the institute in 1986. In addition to his duties as Director of the International Institute of Air and Space Law of Leiden University, Pablo Mendes de Leon maintains a vast range of memberships in organisations that work to combine law and practice of aviation law and policy. For instance, he is President of the European Air Law Association, Member, Panel of Experts, Shanghai International Economic and Trade Arbitration Commission, Member, Court of Commercial Arbitration, Bucharest, Romania, Member of the Dutch Aviation Accident Board, a Board Member of the magazines Air and Space Law, Journal of Air Law and Commerce and the Italian ANIA Insurance Newsletter and the Director of the Series of Publications in International Aviation law and Policy with Kluwer Law International. He is the author of a large number of publications on topical issues regarding aviation law and policy.

Konstantinos Tsegas General Secretary, Greek National Tourism OrganisationSupreme Court Lawyer Mr. Konstantinos Tsegas has been appointed as the new Secretary General of the Greek National Tourism Organisation.Mr. Tsegas has a solid background as a legal advisor within the tourism and hotel industry and he has amassed a vast knowledge, acting on tourism and trading company’s legal matters. Mr. Tsegas has a highly specialized experience and expertise in the field of public sector procurements and tenders, legal strategy and advice, as well as international commercial agreements.His official appointment by the Tourism Minister Mrs Elena Kountoura was published in the Greek Government Gazette no. 284/Υ.Ο.Δ.Δ./2017.

Andrew Harakas Partner, Clyde & CoAndrew is head of the U.S. Aviation Law Practice Group at Clyde & Co US LLP. He has over 25 years of trial and litigation experience in aviation (passenger and cargo), complex tort, regulatory (DOT, FAA, OFAC), insurance and product liability matters. Andrew has represented clients and tried cases arising out of major aviation losses and has extensive appellate experience, having argued numerous appeals before federal and state appellate courts throughout the nation, including three cases before the United States Supreme Court, including Olympic Airways v. Husain, 540 U.S. 644 (2004), Dooley v. Korean Air Lines, 524 U.S. 116 (1998), and Zicherman v. Korean Air Lines, 516 U.S. 217 (1996). He often advises clients on complex litigation, jurisdictional and appellate issues and has filed amicus briefs on behalf of IATA in appellate court cases addressing the Montreal Convention, the Tokyo Convention and the ATSA.Andrew has published numerous articles on a variety of issues relating to domestic and international aviation liability and insurance law and was the General Editor of the twenty-six chapter book Litigating the Aviation Case (4d ed. 2017). Andrew also is a frequent lecturer at conferences sponsored by IATA, the American Bar Association, Institute of Air and Space Law (McGill University), Leiden University and other organizations throughout the world. Andrew received his undergraduate degree from the University of Michigan (B.A.) and his law degrees from the Michigan State University College of Law (cum laude, J.D.) and McGill University, Institute of Air & Space Law (LL.M.).

Eugenia Papathanasopoulou Director of Legal Affairs & BoD Secretary of Athens International AirportEugenia Papathanasopoulou is an Attorney-at-Law at the Supreme Court, holding an LL.M. in Commercial and European Law from the University of Essex, England, currently being Director, Legal Affairs & Secretary to the BoD at ATHENS INTERNATIONAL AIRPORT S.A., with an extensive experience in negotiations with Ministries, Local Authorities and wider Public sector, commercial and concession agreements, regulatory, compliance, procurement and corporate issues, as well as arbitral proceedings before LCIA, as she has assumed the positions of General Counsel, Legal Advisor and Company Secretary in companies of energy, transportation, IT, gambling, media, stock market and sports industries.Eugenia has been a Member of the BoD at the Greek National Opera and is presently a Member of the BoD at Athens Airport Fuel Pipeline Company S.A. She also provides legal services pro bono to the Transparency International Greece and is a Member of its Board of Directors. She is a CEDR UK Accredited Mediator, certified by the Greek Ministry of Justice. She is member in various Greek and International Associations (inter alia member of the Scientific Council of the European Organisation of Mediation & Arbitration [EODID], Greek Association of Mediators, IDEMED, Greek Association of European Law, OPEMED, ACC Europe, CEDR Exchange Network, and member of the Greek Chapter of the European Court of Arbitration).


Chris Christodoulou Managing Director, Christodoulou & Mavrikis IncChris is the Managing Partner of Christodoulou & Mavrikis Incorporated. He is an admitted South African attorney and a Solicitor in England & Wales and worked as such in London and Athens between 1997 and 2001, after which he returned to South Africa.He advises local and international clients in matters pertaining to the sale and acquisition, financing, leasing and management of aircraft.Chris has served as a non-executive Director of a State owned commercial airline and currently serves as a Member of the South African Civil Aviation Appeal Committee. He is the contributor of numerous aviation law guides and publications and has consistently been named in the Who's Who Legal as a highly regarded individual in the field of aviation law in the finance and regulatory sectors.He holds a Bachelor of Arts and laws degrees as well as a Masters in law degree from the University of London in aviation law, and has completed numerous business and management school courses.

Monique De Smet Regional Director, Europe, International Air Transport AssociationJoined IATA in May 1997 and has since been representing IATA in Brussels where she presently is Regional Director for Europe, in the IATA Member & External Relations division (MER)The Brussels office serves as a front-line leader of IATA’s relationships with European institutions and aviation authorities and with regional airlines associations. Between 1988 and 1997, worked for Sabena, dealing with facilitation, multilateral and bilateral relations. Was also the Sabena accredited representative for IATA.

General information • Belgian, born in Brussels in 1956. • University degree in economics (Louvain University)• 1979-1984: academic assistant in applied economics in Louvain University• 1984-1987: lived and worked in Moscow

Erik van Goor Corporate Legal Counsel at KLMErik van Goor started his professional career in the aviation sector for KLM in 2005. Before KLM he worked between 2000-2005 for the Dutch Telecommunication regulator OPTA, currently known as the Dutch Competition Authority ACM and between 2000-2005 for the law firm currently known as Yspeert advocaten, where he practiced civil law, company law and bankruptcy law. He started to work for KLM specifically in the field of economic regulation, the relation between incumbent Schiphol and the airport users. Nowadays he is involved in a variety of strategic issues between KLM, Schiphol and the government such as the development of Lelystad Airport, capacity issues on Schiphol, Slots, local rules, Airport charges, Passenger rights and discussions about tax on aviation.He supports the Board of Airline Representatives and the Schiphol Aiport Operating Committee on several issues.Besides his work for KLM, in 2015 he commenced to work also for Martinair as a general counsel. For years he lectures on airport charges for the L.L.M. program of the International Institute of Air and Space law and he is a speaker at several conferences on international aviation topics.

Anna AnatolitouPartner, Aviation and Travel, Ince & Co LLPAnna is a Partner in the Aviation Group of Ince & Co and heads the firm’s Travel practice. She is a dual-qualified English solicitor and New York attorney, practicing English law. Anna also has a good knowledge of UAE law, having spent 7 years in the UAE, where she was General Counsel of the Air Arabia Group and headed the Middle East Aviation and Dispute Resolution practices of another international law firm, before relocating back to London in early 2015.Anna advises on a full range of aviation and travel law matters, including: liability; commercial litigation; regulatory; and all manner of commercial agreements. Anna has handled numerous high value commercial litigation matters, as well as aviation major losses, starting with the Air France Concorde and Egyptair flight 990 losses in 1999 and handling over a dozen major losses since then. She has also handled numerous aviation liability accounts for underwriters and currently heads the firm’s market-leading 261 practice, which handles on average 2-3,000 uninsured claims each year.On regulatory and commercial matters, her expertise includes: advising airline start-ups; establishing new hubs for existing air carriers; establishing a leading aircraft leasing company; advising a major air carrier on the extension of its travel and tour operations to 40 new jurisdictions; advising on international aviation and travel regulations; drafting general conditions; drafting loyalty schemes and negotiating a range of transactions from aircraft acquisition and leasing to charters, GSAs, code shares, maintenance, fuel procurement and hotel management. Anna’s clients include a variety of airlines, travel and tour operators, insurers, lessors, airport operators, OEMs and MROs. She also advises a number of industry groups.

Peter NeenanPartner, Stewarts LLPPeter is a partner in the Aviation Department at Stewarts. He is a dual qualified English solicitor and Illinois attorney described by Chambers as “an exceptional lawyer”. Peter specialises in technically complex aviation matters often involving multiple jurisdictions and holds two master degrees in Theoretical Physics and Advanced Air & Space Law.Peter regularly acts for victims of aviation accidents world wide, and has significant knowledge of legal, technical and jurisdictional issues arising out of light aircraft, helicopter and airline accidents. Additionally, Peter advises on commercial aviation matters with an interest in liability issues arising out of the commercial use of drone technology.Ranked in Chambers 2018, a client commented: “I cannot praise Peter enough for his tenacity, his knowledge on the subject and his guidance.” Peter is described in Chambers as “an exceptional lawyer” (2016) and “very hands-on, together and organised” (2017).He has been recommended in the Legal 500 2017, where they commented: “he stands out for his impressive ability to explain complex aviation law in understandable terms.”


Stamatis Varsamos Attorney at Law, Athens International AirportStamatis Varsamos joined Athens International Airport as a legal counsel at 1999. He studied law in the National and Kapodistrian University of Athens and holds a Master in Laws Degree (LLM) from the University of Southampton, a Master in Laws Degree (LLM) in Advanced Studies in Air and Space Law from the University of Leiden and IATA's International Air Law Diploma. Stamatis Varsamos is specialized in aviation law and he is the writer of the book "Airport Competition Regulation" published in 2016 by Kluwers International. He is member of the Committee of the European Air Law Association (EALA). Also, member of the World Airport Lawyers Association (WALA), member of the list of experts of air & space law Institute of Sant Petersburg University and member of the International Institute of Space Law (IISL) .

Mia WoutersProfessor Aviation Law - University of Ghent, Of Counsel LVP Law, BrusselsMia works as Of Counsel at the law firm LVP Law in the Brussels office. She and her team, which is put together according to the needs of the file in order to obtain the maximum result for the client, solve problems and represent the interest of companies in all aspects of their air transport operations. This involves dealing with day to day contracts to managing the more complicated relations with third parties/countries, security and safety issues or setting up airlines. Her practice includes wet and dry leasing, buying/selling and repossessing of aircraft. She represents loss adjusters and insurance companies in major accidents and incidents and works with regulators all over the world.In sum Mia is actively involved in the full range of legal issues arising in the aviation and tourism industry.In 2009, Mia was appointed Professor of Aviation Law at the University of Gent at the Department of European, Public and International Law. She is a director of the European Aviation Club, and serves on the Committee of the UK based Royal Aeronautical Society (RAeS) Brussels Branch. She is a past Chair of the Aviation Law Committee of the IBA- International Bar Association. Mia is one of the founding members of the International Aviation Women's Association (IAWA) and a member of various air law associations. She served as a judge on the European Nuclear Energy Tribunal in Paris under the OECD's Nuclear Energy Agency from 2006 till 2014.As of January 20, 2017 she was nominated to serve as an arbitrator in Romania at the Commercial Arbitration Court of Bucharest for the next 3 years. Besides regularly being requested as guest lecturer in aviation law at different universities, Mia has addressed several conferences world-wide on air transportation and has published on aviation matters including drones. She has been involved in several reports drawn up for the European Commission and was awarded numerous mentions as a leading aviation expert in Belgium. Mia is also on the core Editorial Board of the Magazine for International Trade and Transport, published by the Larcier Group and on the Program Committee of the Aviation Law and Insurance Symposium -Embry Riddle Aeronautical University.

Marios TrivizasPrincipal Strategy & Operations, DeloitteMarios is a Principal in the Strategy & Operations Consulting practice of Deloitte Greece with focus on the Travel, Hospitality & Leisure (THL) sector. He is a trained consultant (started with McKinsey) with strong commercial and operational work. His knowledge in the travel industry derives both from entrepreneurial and consulting experience, servicing large multinational cooperations and tourism boards. Marios is fluent in Greek, English, French and has working knowledge in Italian and Chinese (Mandarin).

Selected Experience:• Project manager (hotel operations teams) of the first special administration case in the Greek tourism market concerning a luxury resort in Kos island. Responsible for keeping in full operation a 615 rooms hotel under liquidation, dealing with investors, suppliers and personnel. Key contributor in business plan and sale process• Conducted feasibility study and business development plan for several hotels in Greece – acquisition targets of international funds• Led investment of 4.5 million euros for family business hotel expansion. Personally, conducted feasibility study and investment plan, ensured buy-in from stakeholders, negotiated with construction companies and secured external funding. • Supported transformation strategy for UAE listed tour operator• Supported one of the 3 largest banks in Greece develop a Credit watch list and re-design the Non-Performing Loan division of the Corporate business (savings identified amounted to ~€95 million /annum).• PMO for several international events including but not limited to Athens 2004 Olympic Games, International Olympic Committee annual meetings, European track and field games etc.

Victoria Alice NguyenManager Overall Strategy and Air Traffic Rights, Lufthansa GroupVictoria Nguyen is an aviation enthusiast and lawyer by training. She studied international and comparative legal studies at SOAS University of London and philosophy at the Leibniz Universität Hanover . She has demonstrated experience in government and regulatory affairs, as well as public relations. For several years she worked in the European Parliament on Transport, Foreign Affairs and Civil Liberties, Justice and Home Affairs. Switching sides from the legislator to industry, she joined Lufthansa Group in their Brussels EU Liaison office. There she managed advocacy on competition, environment, safety and security, as well as consumer rights. Since March 2018, she manages overall strategy and air traffic rights for Lufthansa Group in the Headquarter in Frankfurt. Her working languages are German, English, and French.


Jim Callaghan Aviation Consultant at Croon Callaghan Aviation ConsultingJim Callaghan has worked as a lawyer for over 20 years, most of it in the transport sector, primarily with airlines. After working as a lawyer specialising in competition law for Linklaters in Brussels, Jim went on to become the General counsel for Ryanair for 9 years and then Etihad for 7 years. He recently acted as General Counsel for Uber for the EMEA region before returning to the aviation industry where he co-founded a consulting company, Croon Callaghan Aviation Consulting LLP, to support airlines with complex legal and regulatory issues, such as EU261 - the EU Regulation on airline passenger compensation.

Gregory Pelecanos Senior Partner, Ballas-Pelecanos & Associates L.P.C.Born in 1960 in London, Gregory is Senior Partner at Ballas, Pelecanos & Associates LPC where he supervises the firm’s Competition, Agency & Distribution and Special Sectors (Defence, Energy and Pharmaceuticals) Group. In addition to advising clients, he regularly litigates before courts and has extensive international and Greek arbitration experience.Gregory studied law at the Athens University Law School and holds an LL.M. from University College London in Competition Law, Company Law, Intellectual Property and International Economic Law. He has also attended the Long Term seminar on Greek Tax Law at the Hellenic Center of Productivity and King's College London's "Economics of Competition Law" distance learning course as an interest only student. With regard to the energy sector Gregory has extensive experience in upstream, midstream and downstream Oil & Gas operations having served on the Board of Directors of DEP-EKY S.A. (oil exploration and drilling). EKO Chemicals and Refinery SA and as in-house counsel for Mobil Oil Hellas S.A. He has litigated international (ICC) arbitrations related to the Renewable Energy sectors, advised on and drafted complex construction contracts relating to refineries’ infrastructure projects and advised on competition law matters relating to long term through put gas supply contracts. His career includes holding the posts of Chairman of the Computer Law Committee of the Greek Computer Society; Committee Member on the drafting the Rules and Regulations of the Athens Derivatives Exchange; Adjunct Faculty at the American College of Greece (Business Law and EU Law); as well as serving on the Board of Directors of ERGOSE S.A. (railroad infrastructure) and many private companies. He has also served as General Legal Counsel of Toyota Hellas S.A.Gregory is a member of the Athens Bar Association and an advocate before the Supreme Court. Legal journals have published dozens of court judgments on cases he has argued. He has authored articles, edited books and written the country chapters for a variety of publications on many Greek and European Union competition law, bankruptcy law and investment law IP, computer law, agency and distribution matters and also regularly lectures on competition, energy and IP issues in Greece and abroad.

Laura PieralliniPartner, Studio PieralliniShe has practised aviation law since 1988. Her practice includes all areas of aviation law such as and air law at Rome LUISS University.She has practised aviation law since 1988. Her practice includes all areas of aviation law such as aircraft financing, regulatory, contentious, insurance, tax, labour, customs and corporate.Ms. Pierallini organises and attends many conferences on aviation, delivering speeches and moderating panels at various Italian and international symposia.She is named as leading aviation lawyer by several guides including Expert Guides – Aviation Lawyers, Expert Guides – Best of the Best, Who’s Who Legal and The Legal 500. The firm has been named Aviation Law Firm of the Year by ACQ, Intercontinental Finance, Global Law Experts and Finance Monthly.She is author of many publications in aviation, tourism and commercial law.Laura Pierallini is a Committee member of European Air Law Association, member of the International Aviation Women’s Association and the European Aviation Club. She has been shortlisted as “Best Aviation Lawyer” for the Europe Women in Business Law Awards in 2015,2016 and 2017.

Charlotte ThijssenAttorney-at-Law, Avocat, Kennedys Law LLPCharlotte Thijssen is an attorney at law in the Brussels Office of Kennedys with significant expertise in air law. She is a Dutch lawyer who cross-qualified to the Belgian legal system. Practising in French, Dutch and English as a member of the Brussels bar, she focuses on international and European air law and regulatory affairs. Charlotte gained extensive experience within the airline industry, within airlines, manufacturing companies and consultancy firms. She was seconded to a Belgian airline. She is the author of many publications on air law related topics. She completed an Adv. LLM in Air and Space Law at Leiden University (2012, cum laude) and a LLM in Public International Law at Utrecht University (2012). She is recognized in the Who’s Who Legal as a leading individual in the category “Aviation – Contentious”.”


Katia Avramidou Legal Counsel, Aegean AirlinesKatia G. Avramidou is the Legal Advisor of Aegean Airlines and of its subsidiary Olympic Air. She is a graduate of the National & Kapodistrian University of Law of Athens and a postgraduate (LL.M.) in International and Commercial Law, with distinction, by the University of Kent, Canterbury - UK. She is also the lawyer of the Hellenic Air Carriers’ Association (H.A.C.A.). She is member of the Athens Bar Association and eligible to act before the Supreme Court. She specializes mainly in the aircraft and engines purchase, aviation finance and lease transactions, aircraft delivery and closing procedures, aircraft registrations, as well as in mergers and acquisition of airlines. She represents the above airlines by participating in the Greek Delegation of the Ministry of Infrastructure & Transport in negotiations for the bilateral air services agreements with third countries and works for consultations and studies with various law firms in EU. Represents Aegean Airlines at the IATA Legal Committees and Forums.

Joanna KolatsisPartner, Head of Aviation & Travel, Hill DickinsonJoanna began her legal career as group head of legal for a vertically integrated tour operator in 1998. In 2008 she joined the boutique aviation practice, Gates and Partners, before joining Hill Dickinson as partner in 2014.Since qualification Joanna has specialised in the aviation and travel industries and her advice covers all aspects including airlines, tour operators, destination management companies, distribution and accommodation. Her expertise includes aviation and travel law, commercial and regulatory matters including the Package Travel Directive and ATOL compliance, aviation regulatory issues including passenger disaster and crisis management and general company commercial and contractual matters including booking terms and conditions, website compliance, charter agreements and complaints handling. Joanna has specific expertise in risk management, crisis management and criminalisation in air and travel incidents and she speaks frequently on this topic.Joanna is often in demand to speak at industry events including ABTA, ITM, Travel Weekly, Airlines UK, BARUK and ERA and contributes to a number of industry publications including Travel Weekly. She is Honorary Legal Counsel to Airlines UK, and was appointed to the Board of the Institute of Travel and Tourism in 2015. Prior to this, Joanna was an AWTE board member for three years

James BurkeAssociate Katten Muchin Rosenman UK LLPJames Burke is an English lawyer with experience in handling and resolving complex disputes through litigation and arbitration arising out of a variety of business transactions, including aviation, international trade and investment, construction, insolvency and asset recovery. James has excellent knowledge of aviation litigation having defended numerous carriers in passenger, baggage and other anciliary matters brought against them based on the Montreal Convention 1999 and EU Regulation 261/04. He also provides legal and regulatory support on aviation issues and has assisted in advising businesses looking to deal with the changing legal and regulatory landscape following the UK’s vote to leave the EU in June 2016.James is a law graduate from the University of Durham. He was called to The Bar as a barrister by The Honourable Society of Lincoln's Inn. James now practices as a Solicitor of England & Wales with Katten Muchin Rosenman UK LLP in London.

Oleg Aksamentov Director of Institute of Air and Space law, AerohelpIn 2000 – graduated from the Law Faculty of St. Petersburg State University (SPSU) in the specialty "Jurisprudence". In 2003 – graduated from the full-time postgraduate school at the Department of Commercial Law at St. Petersburg State University (SPSU). In 2009 – completed a short-term training at the Institute of executives and industry experts at the St. Petersburg State University of Civil Aviation of the training program "Application of information technology in the educational process." In 2011 – completed a short-term training at the St. Petersburg State University of Civil Aviation of the training program "The use of distance education technologies in the learning process of the university".In 2013 and in 2016 – completed a short-term training in ATC SPSU CA of the training program and professional development of teachers of civil aviation training centers (ATC CA). From 2000 to November 30, 2014 – Assistance Lecturer, Senior Lecturer, Associate Professor of Transport Law at Civil Aviation Academy, and then at the St. Petersburg State University of Civil Aviation (SPSU CA). Courses taught: air law, transport law. From December 1, 2014 to present – Visiting Professor of air law SPSU CA. Courses taught: air law problems, aeronautic law.


Aegean Airlines, a member of Star Alliance, is Greece’s largest airline providing ever since its inception in 1999 until today, full service, premium quality short and medium haul services. In 2013 AEGEAN acquired Olympic Air; as a result passengers now have increased flight frequencies and connections, as well as improved accessibility to Greece’s islands, including some of the most remote ones.

AEGEAN invests on strengthening its international presence and on supporting the Greek tourism both in Athens and in regional airports. The company's summer 2018 timetable includes a network of 153 destinations, in 44 countries in total, with 16.6 available seats. The flights are being performed with one of the youngest fleets in Europe, comprising of 60 aircraft.The company has been honored with the Skytrax World Airline award, as the best European regional airline in 2017. This was the 8th time AEGEAN received the relevant award. Among other distinctions, AEGEAN captured 9th place this year in the world's 20 best airlines list (outside the U.S.) in this year's Readers' Choice Awards survey of Conde Nast Traveler, with more than 300,000 travelers taking part in the survey. The distinction’s citation noted that, among other positive remarks, “AEGEAN is known for its professional, friendly staff, and in the coming years, plans to add new markets”.

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Hill Dickinson provides specialist legal advice to a wide variety of aviation and travel businesses, working with our extensive international network of contacts to deliver our expertise on a global scale. We work with airlines, tour operators, cruise lines, travel agents, hotels and destination management companies across the industry. We advise on a range of liability, regulatory and commercial issues including major incidents and accidents, crisis management, commercial contracts, terms and conditions of booking, condi-tions of carriage, trademarks and consumer rights. We have particular expertise in dealing with personal injury matters and class actions, as well as in providing more general employment or corporate and commercial advice. In a nutshell, we cover all aspects of air, land and sea travel and transportation legal matters. Our approach is focused on providing pragmatic commercial advice, bearing in mind your specific business needs, and always protecting your brand and reputation. We aim to be an extension of your team and see things through your company’s eyes. We’re pro-active, helping you manage your future risks before they crystallise. We believe in a collaborative approach, combining our industry knowledge to give you practical solutions across all legal specialisms.


Ballas, Pelecanos & Associates L.P.C., one of the leading business law firms in Greece, provides a wide range of specialized legal services to both domestic and international clients.A full-service business law firm, organized in specialist practice groups, Ballas, Pelecanos & Associates L.P.C. traces its origins in the 1930s.In-depth knowledge of the law and a thorough understanding of the business and technological environment enable Ballas, Pele-canos & Associates L.P.C. to navigate effectively through legal complexities and deliver results tailored to its clients' individual needs and consistent to their business objectives. Its commitment to excellence, personalized and proactive service, global per-spective and unique insight, constitute the backbone of its quality services and solid advice that shield its clients and enhance their business activity.The firm's practice includes Corporate Law, Banking, Corporate and Project Finance, Antitrust , IP/IT/ICT , Robotics & AI Law, Con-sumer/ Advertising / Media and Product Liability, Construction Law, Dispute Resolution ( incl. Greek and international arbitration), Employment Law.

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Christodoulou & Mavrikis Inc. is a South African law firm with a European flavour derived from our team of international qualified and experienced lawyers and associated networks from our associated European office based in Athens Greece to an extensive global correspondent relationship network of lawyers, accountants and other professionals around the world.Celebrating 25 years of providing legal advice to a broad spectrum of clients, the firm’s aim is to be a contemporary “always on, around the world” law firm. Knowing our clients have increasingly complex, risky and evolving needs, our capabilities span the full spectrum of services and industries. We act on behalf of local and international clients, from large multinationals, to family owned enterprises, entrepreneurs and individuals.Although small in number, the firm’s lawyers have a broad international reach and breadth of experience which allows us to deal with our client’s needs. Our dual qualified South African attorneys and English solicitors have practiced as far afield as London, Ath-ens, Cyprus and Johannesburg and are thus uniquely positioned to deal with trans national commercial and litigious law.In summary our strong commercially focused litigation and dispute resolution team underpin the firm’s competitive and compre-hensive service offering and client-centric ethic.

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Consumer Rights in Digital Era - Palladian Conferences