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CM Training & CertificationConfiguration Management training and certification courses have been developed by CMPIC to provide a solid foundation in Configuration Management (CM) to all those who need a thorough understanding of configuration management principles, processes, tools, and workflows. These courses demonstrate how to achieve integration to provide an effective and efficient enterprise solution.

Five CM Certification options are available The “CM Principles & Implementation Certification” is awarded upon successful completion of Courses 1 - 4. “CM for IT and Software Development Certification” is awarded upon successful completion of Course 5. “ANSI/EIA-649 Principles & Application Certification” is awarded after successful completion of Course 6. “CM Assessor Certification” is awarded upon successful completion of Course 7. Anyone who completes three required CMPIC Certifications (see pg. 03) will be awarded the “Master’s Certification in Enterprise Configuration Management” from the University of Houston & CMPIC. Complete details are provided in the upcoming pages.

Configuration Management Certification Courses

Designed and Taught by CMPICSponsored by the University of Houston

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Why Choose CMPIC?

Certification and CEUsCourses 1 - 4: Upon successful completion of these four courses, and passing of the two certification exams, students are awarded the Configuration Management Principles and Implementation Certification. Six (6.0) Continuing Education Units (CEUs) will be awarded through the University of Houston’s Division of Continuing Education. Course 5: Upon successful completion of this course and its exam, students are awarded three (3.0) CEUs through the University of Houston’s Division of Continuing Education. Course 6: Upon successful completion of this course and its exam, students are awarded 2.4 CEUs through the University of Houston’s Division of Continuing Education. Course 7: Upon successful completion of this course and its exam, students are awarded 2.4 CEUs through the University of Houston’s Division of Continuing Education.

Why choose CMPIC for your CM Training?

CMPIC provides high quality, cost-effective, comprehensive Configuration Management (CM) training. Our goal is to assure that CM and related professionals attain a complete understanding of the CM landscape; from principles and processes to effective and efficient implementation techniques. CMPIC training examines all perspectives of CM rather than focusing on a single ideology. CMPIC will give you implementation options that meet industry requirements and are considered best industry practice.

What is CMPIC’s view on Industry Standards?

CMPIC believes that industry standards for Configuration Management (ANSI/EIA-649, ISO 10007, etc.), Quality (i.e. ISO 9001), CMMI, ITIL and others form a solid foundation for configuration management process implementation. These are all very well written standards developed by people who care about configuration management and continuous improvement. This is why we will discuss industry requirements in our courses.

Class approach: (1) know the requirements of the standards; (2) identify additional requirements that may be necessary but are not in the standards (such as automation, etc.); (3) learn the various implementation options and how to make them happen.

How competitive is CMPIC’s pricing?

CMPIC courses are designed to be thorough yet concise, reducing time away from work. Public classes are held in many smaller to mid-size cities, typically resulting in lower accommodations expenditure. Onsite classes, offered at a discounted rate, are available for groups as small as five students. Finally, a quick search of the Internet will show you that our courses are competitively priced and our CM Principles & Implementation Certification (Courses 1-4) is completed in just eight days, meaning less travel, and less time away from work.

Answers to your most often asked questions.Need more info? Go to http://www.cmpic.com/faq-home.htm

CM Master’s Certification in Enterprise Configuration Management

Awarded by the University of Houston to those completing three CMPIC Certifications shown below.

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An Overview of CMPIC Courses

“CM Principles and I mplem

entation” Certif cation

Course 6: “Industry Standard

ANSI/EIA-649 Principles and Application” Certifcation

Course 5: “CM for IT and Software Development”

Certifcation

Cour

se 1

: CM

Fou

ndat

ions

Course 2: CM Structures

Course 3: CM Dynamics

Course 4: CM Im

plementation

Course 6: Required to fully understand the details of industry standard requirements for

Configuration Management.

Choose between two tracks: Course 5 for those

involved with software & IT, or Course 7 for

those interested in CM Assessments.

Courses 1 - 4: The Essential Certification for all CM Professionals and others responsible for CM activities within any type of organization or functional

area.

Course 7: “CM Assessor”

Certifcation

or

Course 1 CM Foundations

Description

This two-day Course provides a detailed overview of CM Planning, Identification, Audit, Change Control, and Status Accounting; and the role of configuration management in the organization. This is course one of a four course certification series.

Objectives

To learn the basic tenants of, and latest approaches to, configuration management including who is involved with and responsible for CM; how CM has evolved to its current state; and how CM can reduce corrective action and assure consistent conformance.

Outline: Course 1 Chapters1 CM Overview2 Who Needs CM?3 CM History (+ Workshop)4 CM and Quality5 Elements of CM6 Terminology (+ Workshop)7 Life Cycle Concepts8 Documentation Types9 Information Quality (+ Workshop)10 Where Requirements Come From11 What Does CM Cost?12 CM Misunderstandings (+ Workshop)

Course 2 CM Structures

Description

This two-day Course provides details and “how-to” approaches for baselining, structure, naming, numbering and more. This is course two of a four course certification series.

Objectives

To understand techniques for preparing and maintaining properly structured information and baselines. This will assure we know what we build, operate, and/or maintain throughout all phases of the life cycle.

Outline: Course 2 Chapters1 Identification Overview2 Structuring Part 13 Structuring Part 2 (+ Workshop)4 Baselines5 Baselines and Automation6 Numbering (+ Workshop)7 Naming8 Re-identification9 Configuration Audits (+ Workshop)10 Status Accounting11 Baselines and Change12 Traceability (+ Exam)

Configuration Management Principles and Implementation

Certification

CMPIC Courses 1 - 4

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Configuration Management Principles and Implementation

Certification

CMPIC Courses 1 - 4

Course 3 CM Dynamics

Description

This two-day Course is based on best industry practice and provides an in depth look into full life cycle change management principles coupled with successful implementation approaches. This is course three of a four course certification series.

Objectives

To understand change management logic, workflows, responsibilities, boards, forms, metrics, effectivies and best practices in order to implement an effective and efficient change process from change initiation to successful implementation. Understand how to handle non conformances and how to eliminate common bottlenecks in the change process.

Outline: Course 3 Chapters1 Change Management2 Change Analysis3 Change Disposition Part 1 (+ Workshop)4 Change Disposition Part 25 Change Implementation6 Change and Effectivity (+ Workshop)7 Change Tracking8 Priority & Justification9 Change Management Issues (+ Workshop)10 Eliminating Bottlenecks11 Deviations & Waivers12 CM Process Metrics (+ Workshop)

Course 4 CM Implementation

Description

This two-day Course teaches the student how to implement the previously learned CM processes and methodologies into their organization. This is course four of a four course certification series.

Objectives

To understand the various methods associated with successful implementation of configuration management process improvements. Understand CM Plans and CM Planning and learn how to do a CM assessment. Learn how to apply CM in unique environments and life cycle phases. Attendees will also understand how to choose and implement CM related automated tools.

Outline: Course 4 Chapters1 CM Plans and Planning2 CM Professionals and Departments3 Customers & Suppliers (+ Workshop)4 CM and Development5 CM and COTS6 CM and Lean (+ Workshop)7 Assessing CM Processes8 Automated Tools9 Tool Implementations (+ Workshop)10 People and Culture11 Getting Buy-In12 Review & Close (+ Exam)

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Outline

Day 1: IT and Software CM Foundations1 Introduction2 What is Software?3 The Developers Role4 Software CM Philosophies5 Bug Report Workshop6 Measurable, Mature CM7 CM Scope in IT/Development8 Discuss & Review

Day 2: IT and Software CM Structures1 Software Build or COTS?2 Unique Identifiers & Naming3 Product Structure4 Requirements, Items & Testing5 Product Structure Workshop6 Options and Variants7 Change Workflow Overview8 Discuss & Review

Day 3: IT and Software CM Dynamics1 Design Change Requests2 Impact and Approval3 Design Change Orders4 Managing Project Tasks5 Impact Analysis Workshop6 Task Tickets7 Baseline and Build8 Discuss & Review

Day 4: IT and Software CM Quality1 Software Quality2 Analysis Tools3 Capturing Intellectual Property4 Software Failure Root Causes5 Peer Review Workshop6 CM and Software Quality Models7 Process Improvement8 Summarize, Close & Exam

Configuration Management for IT and Software Development

Certification

CMPIC Course 5

DescriptionThis four-day Course examines the benefits of a consistent, effective Enterprise CM approach to Software development processes and IT Asset implementation strategies.

PrerequisitesSuccessful completion of CMPIC Courses 1 - 4, or CM job experience, is required before attending this course. Student should be familiar with common CM terms and practices prior to taking this course.

ObjectivesTo understand how current diverging CM practices in an Enterprise are not as efficient as a single harmonized approach. To understand the importance of Configuration Structure to deployment of IT Assets. To provide an integration of ALM, PLM, SCM, IDE, ERP, Project Management and other Enterprise systems into a cohesive solution advanced by a single, effective change process.

Course 5 CM for IT and Software Development

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Industry Standard ANSI/EIA-649A Principles and Application

Certification

CMPIC Course 6

Course 6 CM Industry Standard ANSI/EIA-649A Principles & Application

DescriptionANSI/EIA-649, National Consensus Standard for Configuration Management, is perhaps the most widely accepted Configuration Management (CM) standard in use today. This three-day course will explain the logic and meaning behind the various EIA-649 principles, and offer options for implementation approaches and how best to apply the standard in various environments. This course is especially valuable to those who have EIA-649 called out as a guidance document in their contracts.

Objectives To understand the principles of this industry standard. This standard offers valuable advice on requirements for achieving successful CM implementations. ANSI/EIA-649A applies to commercial as well as government organizations.

Outline

Day 1

1 Content and Introduction2 Scope and References3 Definitions, Symbols & Abbreviations4 CM Functions and Principles5 CM Planning and Management6 Workshop

Day 2

1 Configuration Identification 1 of 2

2 Configuration Identification 2 of 2

3 Config. Change Management4 Config. Status Accounting5 Config. Verification & Audit6 Workshop

Day 3

1 Application Notes & Annexes2 Principles Review3 CM Standards Comparison4 CM in Quality Standards & Law5 Putting It All Together6 Workshop7 Exam

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Students will receive a PDF copy of the entire ANSI/EIA-649 Standard upon completion of this class.

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Configuration Management Assessor Certification

CMPIC Course 7

DescriptionThis course is designed for CM professionals who are responsible for CM process improvement in their organization. The course will cover assessment techniques used to identify areas of improvement, and uncover deficiencies, in existing processes.

The assessment criteria covers assessment of all the major elements of CM as defined by major industry standards and quality initiatives such as ANSI/EIA-649A, CMMI, ITIL, MIL-HDBK-61 and more.

Students completing this certification will be well prepared to produce assessment reports and plans for improvement that will enable them to move forward with CM process improvements.

Course is 3 days in length; 8:00 AM-4:00 PM.

PrerequisitesAttendees should be familiar with Configuration Management practices as this course is not intended to teach basic CM principles and implementation practices.

Attendees must have at least 2 years experience in Configuration Management, Quality Assurance or Project Management and/or have a certification in CM prior to taking this course.

Intended Audience

• Individuals who are responsible for CM continuous improvement in their organization.• Individuals who want to move their organization toward best CM practice.• Individuals who need to assure their current CM processes meet related industry standards.

CEU Information Upon successful completion of this course and related exam the student will earn 2.4 Continuing Education Units (CEUs). CEUs are approved through the University of Houston’s Division of Continuing Education. They are valid for any profession that recognizes the University’s CEUs.

Course 7 Configuration Management Assessor Certification

Public Course Fees Per Attendee

Course 1 CM Foundations

CMPIC Certification Course 1 of 4 $935.00

Course 2 CM Structures

CMPIC Certification Course 2 of 4 $935.00

Course 3 CM Dynamics

CMPIC Certification Course 3 of 4 $935.00

Course 4 CM Implementation

CMPIC Certification Course 4 of 4 $935.00

Course 5 CM for IT and Software Development

CM for IT and Software Development Certification4-day course

$1495.00

Course 6 ANSI/EIA-649A Principles and Applications Certification

ANSI/EIA-649A Certification3-day course

$1195.00

Course 7 CM Assessor Certification

CM Assessor Certification3-day course

$1195.00

Discounts for Public ClassesGovernment employees and Badged On-site Government Support Contractor Personnel are eligible for a 10% per person/per course discount.

On-Site Course Fees Per AttendeeCourse 1 CM Foundations

CMPIC Certification Course 1 of 4 $750.00 $675.00 $600.00

Course 2 CM Structures

CMPIC Certification Course 2 of 4 $750.00 $675.00 $600.00

Course 3 CM Dynamics

CMPIC Certification Course 3 of 4 $750.00 $675.00 $600.00

Course 4 CM Implementation

CMPIC Certification Course 4 of 4 $750.00 $675.00 $600.00

Course 5 CM for IT and Software Development

CM for IT and Software Development Certification4-day course

$1150.00 $1100.00 $1000.00

Course 6 ANSI/EIA-649A Principles and Applications

ANSI/EIA-649A Course3-day course

$900.00 $850.00 $800.00

Course 7 CM Assessor Certification

CM Assessor Certification3-day course

$900.00 $850.00 $800.00

10 - 14 stu

dents

15+ students

Discounts for On-Site ClassesGovernment employees and Badged On-site Government Support Contractor Personnel are eligible for a 10% per person/per course discount.

On-Site Requirements:- Minimum 5 attendees.- Host provides conference room and AV, plus instructor travel expenses.- CMPIC provides instructor and training materials.

Course Fees

5 - 9 stu

dents

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CMPIC, LLCP.O. Box 2131Forest, VA 24551USA

Tel: 434.525.8648Fax: 434.382.0677

Web: www.cmpic.comEmail: info@cmpic.com

For more information about CMPIC, our courses, schedules or class locations, please call us or visit our website.

CMPIC:Configuration Management

Process Improvement CenterProviding high quality, cost-effective & comprehensive CM training.

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