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Conference 2015 Looking ahead for specialised services k #shca2015 Conference Chair: Alastair McLellan - Editor, HSJ @theSHCA #shca2015

Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

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Page 1: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

Conference 2015

Looking ahead for specialised servicesk

#shca2015

Conference Chair: Alastair McLellan - Editor, HSJ

@theSHCA

#shca2015

Page 2: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

Accelerated Access Review

Specialised Healthcare Alliance

14 July 2015

Page 3: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

The review’s Terms of Reference highlight how it will:

• Address innovative medicines, devices and diagnostics

equally (digital products also a focus);

• Explore how to accelerate use of data and evidence to drive

development, commissioning and decommissioning; and,

• Recognise the importance of patient voice and patient trust.

Given the funding landscape, cost-effectiveness and affordability

will be front and centre of recommendations.

The review will conclude by the end of 2015, with an interim report in the late summer.

Our approach will allow a wide range of stakeholders an opportunity to contribute views on the future scheme

8

Currently:

• Can take 10-15 years to get a new product from discovery into the system and can cost over £1billion;

• No standard pathway for new medtech or digital products;

• Increasing public debate around access to these products (e.g. Cancer Drugs Fund, Hep C).

The review will not:

• Alter the 2014 Pharmaceutical

Price Regulation Scheme

(ends 2019);

• Overlook existing statutory

responsibilities of NHS bodies;

• Overlook relevant European

legislation.

Trials (from proof of concept) Regulation Reimbursement Adoption/diffusion

The review will span the development and uptake of medicines, medtech and digital products, through:

The review aims to accelerate access to innovative drugs, devices and

diagnostics for NHS patients

Page 4: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

The review’s recommendations will be designed to realise a number of

benefits:

• Good for patients

• Good for the NHS

• Good for research organisations and charities

• Good for business

• Good for this country

Page 5: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

The review will build on existing initiatives in the early access landscape, forging a

coherent runway through these to benefit patients, innovators and the healthcare system

1. Ebola response2. Dementia

- Early Access to Medicines Scheme- STAMP expert group- Triennial review (via DH)

Dowling Review

- Office for market access- Innovative funding models- Triennial review (via DH)

- Cancer Taskforce- Test beds- Road map to innovation support- New models of care

Review of specialised tariff

Adopt and Diffuse – barriers to innovation in the NHS

- Social contract- Real world evidence

Medicines Access in Europe

Page 6: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

We have an External Advisory Group to provide ongoing challenge

The External Advisory Group’s role is to:

• Generate recommendations to accelerate access (recognising both cost-

effectiveness and affordability);

• Champion the review among stakeholders;

• Bring in wider expertise and generate buy-in for recommendations;

• Bring expertise around innovation in the pipeline, including digital; and,

• Champion individual workstreams (where required).

• Prof Graham Lord

• Eric Low

• Prof Sir Alex Markham

• Dr Keith McNeil

• Hilary Newiss

• Kevin Moore

• Prof Jeremy Farrar

• Prof Sir David Fish

• Noel Gordon

• John Jeans

• Richard Murray

• Rob Webster

• Prof Richard Barker

• Kate Bingham

• Chris Brinsmead

• Prof Sir John Burn

• Dr Mike Capaldi

• Dr Stuart Dollow

• Alastair Kent

• Dr Jonathan Knowles

• Dr Harpal Kumar

• Dr Jeremy Levin

• Prof David Lomas

• Raj Long

Chair: Sir John Bell

Page 7: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

Affordable

national funding

models to drive

innovation

Accelerated

development

pathways

1

Medicines: to include developing/refining future-proofed pathways for genomics and precision medicines (with companion

diagnostics).

Medical technologies: to include developing/refining future-proofed pathways for standalone diagnostics.

a

Articulating need,

priorities and

principles for

innovation

Supporting

affordable uptake

and adoption

2 3 4

Patient and user engagement

Digital health: to include designing pathways tailored specifically towards next generation digital products and addressing

particular issues e.g. designing technology risk stratification principles and acknowledging data interoperability requirements

b

c

Three end to end pathways:

Addressed via four workstreams, each with an external champion:

Underpinned by patient and user engagement:

Richard Barker,

CASMI

Stuart Dollow,

Verrmilion

Richard Murray,

King’s Fund

Rob Webster, NHS

Confed

Hilary Newiss,

National Voices

12*for further details, see Annex A

The review will look at the end-to-end pathways for innovative medicines,

medtech and digital health products

Page 8: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

We want people to get involved.

• We want to involve as many people and groups as possible so we can explore

the answers together.

• Our website is now live:

https://www.gov.uk/government/organisations/accelerated-access-review

• From tomorrow everyone will be able view the key issues we are considering and

provide their views.

• You will also be able to keep in touch with the review by signing up for email

updates or following the review on twitter at @AccelAccess.

13

Page 9: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Integration for

specialised services

How will collaboration between

CCGs and NHS England square

the circle of better integration for

patients without compromising

national service specifications

and treatment policies?

Dr Nick Harding OBE MB ChB BSc FRCGP MFMLM HonMFPH DRCOG

DOccMed PGDIP(Cardiology)

Co chair Specialisedcommissioning oversight group

@nickjharding

Page 10: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Page 11: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

5 guiding principles set out

To improve pathway integrity for patients• To help ensure that specialised care is not commissioned independently from the rest

To enable better allocation or investment decisions• Giving CCGs and their partners the ability to invest in upstream or more effective

services

To move towards population accountability • To lay the groundwork for ‘place based’ or population budgets and clearer

accountability

To improve financial incentives over the longer term• Avoiding specialised care where appropriate and reducing unwarranted variation

To focus NHS England on services that are truly specialised• Helping improve focus and the quality of specialised commissioning

1

2

3

4

5

Page 12: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

What do patients need?

They tell us that they would like:

• Access – healthcare support easy to find when they need it

• Care About Me and My World

• Help to help themselves - an understanding of how they can make positive changes

• Help with what choices they have

• One service around them

Page 13: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

Patients

What do commissioners want ?

• Good quality safe care

• A culture of continuous improvement

• Health and care system working together

• Better integration – primary, secondary, social, community

• Unblock and release resources - patients moving through hospitals, effective discharge people into home environment

Clinicians

Managers and support

Page 14: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

What does the NHS need?

Clinicians supported in their role – training and development,

flexible hours, developing specialisms and technology enabling

efficient working

Patients and populations – proactively managed and able to

help themselves more

New style of primary care fit for 21st century and today’s society,

managing access and demand more appropriately

Page 15: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Five Year Forward View

For specialised services where quality and patient volumes are strongly related, such as trauma, stroke and surgery, the NHS will move towards consolidated centres of excellence.

By summer 2015, NHS England will initiate a first round of service reviews national, regional and locally.

2015/16 will involve current providers preparing to implement the new standards for congenital heart disease services for children and adults, for example through new collaborations.

• Specialised commissioning working with providers and other local commissioners to make demonstrable progress in improving the system of care and reducing the reliance on inpatient care for this group of service users: ensuring inpatients are supported back into the community Inc deliver of the measure and recommendations in ‘Winterbourne view- time for change’

Page 16: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Five Year Forward View

1. Rebalancing Primary Care– budgets, investment, focus

2. New partnerships - local communities, local authorities and employers

3. New models - breakdown barriers of how care is provided, dissolving traditional boundaries between primary, community, hospital and social care

4. Control over quality and spend e.g. agencies, seven day

5. Local focus – what is right for Birmingham may not be right for Bournemouth

Page 17: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Collaborative Commissioning Guidance

CCGs and specialised commissioning hubs will come together to

establish collaborative commissioning arrangements to design and

develop commissioning pathways, ensuring they are grounded in

local need.

From 1 April 2015, one collaborative commissioning oversight group

will be established in each specialised commissioning hub.

Oversight groups will come together priority setting and the design

and delivery of transformational change across whole pathways.

We see 2015/16 as a development year in which NHS England and

CCGs can build upon and strengthen collaborative arrangements.

Page 18: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Summary of commissioning models

Between 65-95 services

•all the highly specialised services + some that require national-level planning

•establish a single, enhanced central structure to commission these services in England.

Vast majority of other services on the prescribed services list

•establish co-commissioning joint committees between NHSE and CCGs

•NHSE continues to retain statutory & budgetary responsibility to minimise risk in the

system. CCG participation voluntary

•each committee given ‘notional budget’ (based on spend for relevant population)

•any overspend would continue to be NHS England’s responsibility

•benefit-share scheme – Participating CCGs would receive % of any underspend on

specialised

2 services

•specialised wheelchair services, and outpatient neurology

•NHSE supporting potential transfer of commissioning responsibility to sit with CCGs

•16/17 bariatric surgery

MODEL 1: NHSE

nationally commission

MODEL 2: NHSE

collaborative

commissioning, working

with CCGs

MODEL 3: Devolved

commissioning

responsibility to CCGs

Page 19: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

2015/16 Statutory Responsibility

MODEL 1: NHSE

national commissioning

MODEL 2: NHSE

collaborative

commissioning, working

with CCGs

MODEL 3: CCG led

commissioning

Services commissioned centrally for whole of country

Services commissioned by NHSE – at the 10 NHS Area

team hub level – working in collaboration with CCGs in

those areas

Services commissioned by CCGs for their local health

economy, or in collaboration with other CCGs to cover

wider geography

NH

SE

le

ga

lly a

nd

fin

an

cia

lly r

es

po

nsib

leC

CG

le

ga

lly a

nd

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Page 20: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Collaborative commissioning priorities

To establish collaborative commissioning forums with CCGs in each hub, and delivery of the year one work plan

To design, develop and implement with key partners a collaborative commissioned Birmingham Oncology Prime provider model.

Through collaborative commissioning boards, scoping with CCGs joint ventures for improvement in access and pathway integration in CAMHS and Learning Disability services.

Implement locally the national TC programme to enable a strategic shift in provision, that meets the needs of services users in the community and reduces the number of service users in an In-Patient setting.

Through collaborative commissioning boards develop and implement a transition plan for the devolution of specialist weight management and surgery commissioning to CCGs in 16/17.

Page 21: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Priority Area Project Outputs

CAMHS Tiers 2-4 • Needs assessment and service review

• Lead Provider/ service Integrator

procurement for Tiers 2-4

Learning Disability and

Autistic Spectrum

Disorder Services

• Development of local Strategy for LD

• Utilisation of information to inform provision

needs

Bariatric Surgery (but

including the pathway

from tiers 0-4)

• Transition plan for devolution in 16/17

(inc consideration of regional/UoP policies

and pathways)

Cancer (Birmingham

UoP)

• Lead Provider procurement for OP and

Chemotherapy.

Collaborative Commissioning Work Plan Priority Areas

Page 22: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Priority Area Project Outputs

Neuro-rehabilitation • Needs assessment and service review

• Recommendation for pathway improvement

and new models of care

Paediatric ITU/HDU

(Inc Long Term

Ventilation

• Review of activity in each levels of care,

pathways, flow and blockages for pathway

redesign.

Neurosurgery and

Spinal Services

• Impact assessment of national pathfinder

• Recommendations for implementation

Renal Dialysis • Transition plan for future devolution (wont be

16/17) (inc consideration of regional/UoP

policies and pathways)

Collaborative Commissioning Work Plan Priority Areas

Page 23: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Collaborative Commissioning Work Plan Priority Areas

Other areas frequently identified

Renal

Bariatric

Cancer

Vascular

Cardiac Devices

Neonatal

HIV

Page 24: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

www.england.nhs.uk

Collaborative Commissioning Work Plan Priority Areas

Page 25: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

An opportunity to build something lasting…

32

Page 26: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

Mind the gap

© Amy Helene Johansson

Page 27: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

Thank you

Questions?

Contact info:

[email protected]

@nickjharding

Page 28: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-36

…and a network to deliver

specialty expertise

David Hayes, M.D.Medical Director, Provider Relations

Mayo Clinic

A changing

health care landscape

Page 29: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-37

After 150 years...

3 PRIMARY LOCATIONS

59,500 EMPLOYEES

1.3 million UNIQUE PATIENTS come for care each year

4,200 PHYSICIANS & SCIENTISTS

Mayo Clinic

Health System GA, IA, MN, WI

Mayo Clinic

Care Network 19 STATES, Puerto Rico & Mexico

Page 30: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-38

Mayo Clinic

A Model of Care

A team of experts focusedon one patient at a time

Integrated clinical practice, education and research

Living values of collaboration, compassion, and innovation

Delivering patient care with respect, quality, and excellence

Page 31: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-39

Our MissionTo inspire hope and contribute to health and well-beingby providing the best care to every patient through integrated clinical practice, education and research

Our VisionMayo Clinic will provide an unparalleled experienceas the most trusted partner for health care

Our Primary ValueThe needs of the patient come first

Page 32: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-40

Mayo Clinic’s Vision

Provide an unparalleled patient experience

To all those who wish to have a relationshipwith Mayo Clinic

Regardless of geographic location

Page 33: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-41

Mayo Clinic Strategic Plan

Transformthe Practice

Achieve OperationalExcellence

ExpandOur Reach

PE

OP

LE

PR

OC

ES

SE

SO

UT

CO

ME

S

GO

AL

S

Deliver Highest-Value Care toBe Most Trusted and Affordable

Achieve Mission-AdvancingFinancial Performance

Invest in Talent and Technology

Page 34: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-42

Mayo Clinic reached

more than 69 million people in 2014

Goal: 200 million people by 2020

1.3M unique patients

from every state and144 countries

9M patients through

Mayo Clinic Care Network

4.1M unique diagnostic

tests from >130 countries

13M people through

Mayo’s social media channels

41.9M people through

products & services

Page 35: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-43

U.S.demographics

Government& payer

initiatives

Rapidchanges in technology

Consumer factors

Health caremarket

forces & competition

Challenging Health Care Market

Page 36: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-44

U.S. health care today

Fragmented and variable

High cost, low value

Unsustainable health care spending

Integration is recognized as key to addressingthe issue

Mayo Clinic has demonstrated that integratedcare promotes high value

Trend toward consolidation through mergersand acquisitions

Page 37: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-45

Change

is rampant

Page 38: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-46

Mayo Clinic Strategy

Preserve patient choice through strengthened relationships with patients and providers

Primary Tactics Payer strategies (contracting, alternative reimbursement models)

Government relationsMayo Clinic Care Network

Mayo Clinic Care Network Value PropositionSupport independent medical centers by extending knowledge and expertise to enhance patient care delivery

Page 39: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-47

The Mayo Clinic Care Network:

A different kind of business model

Establish non-traditional relationships that increase accountability and risk-sharing to deliver quality care

Share knowledge and our integrated model of care (core business)

Drive clinically meaningful activity to improvepatient care at local sites and facilitate integrated carewith Mayo Clinic as appropriate for patients

Page 40: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-48

“We are collaborating with likeminded health organizations ....Physicians have direct access

to Mayo specialists, services and toolsthat help them with their patients in the moment

and help them improve care.”

John Noseworthy, M.D.President and CEO, Mayo Clinic

— Meet the Press, January 2014

Page 41: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-49

Locations

Page 42: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-50

Page 43: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-51

Mayo’s Health Care

relationship continuum…

Good

friends

Mayo Clinic Care Network

Ownership

• eHealth Initiatives

• Knowledge Extension

• Health Care Consulting

Areas of Focus

Page 44: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-52

Keeping Patients

Close to HomeeHealth

Services

Knowledge

Extension

Health Care

Consulting

Knowledge

Extension

AskMayoExpert (AME)

Grand Rounds

Patient Education

eHealth

Services

eConsults

eTumor Board

Health Care

Consulting

Page 45: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-53

Mayo Clinic Care Network

Benefits to Members

Local providers have access to resources that mayobviate need for additional, independent input

Keep patients local that may not benefitfrom travelling to another medical center

Stem ‘out-migration’ for second opinion

Take advantage of Mayo Clinic processesand practices to avoid ‘recreating the wheel’

Secure information sharing is HIPPA compliant and uses Mayo Clinic’s login-authenticated, web-based portal

Page 46: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-54

Mayo Clinic Care Network

Benefits to Patients

Avoid unnecessary travel

Additional input with no additional cost

Greater peace of mind

Facilitated referral, if appropriate

Page 47: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-55

Mayo Clinic Care Network

What’s in it for Mayo?

Relevance

Power of a network in a rapidly changinghealth care landscape\

Developing new tools for internal use

Page 48: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-56

Mayo Clinic Care Network

What it’s not:

Not meant to imply any local ‘need’

Not meant to upset current relationships

Not meant to force anything upon anyone

Page 49: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-57

Mayo Clinic Care Network

Tools – Present & Future

Present

Asynchronous eConsults

AskMayoExpert

Health Care Consulting

eTumor Board Conferences

Archived Grand Rounds

In pilot or ‘soon’

Extension of Maintenance of Certification Part IV quality review boards

Population health management

Page 50: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-58

eConsults

What are they?

Electronic method for specialists to respond to a physician’s focused questions about diagnosis, therapy or management through review of patient’s electronic medical record, imaging studies and laboratory tests.

Specialist to specialist/sub-specialist

In some instances, from primary care to specialist

Non face-to-face treatment recommendation

Asynchronous, fully documented interaction

Two business day turnaround from receipt of question and supporting materials

Page 51: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-59

Example

Order Screen with Sub-specialty

Page 52: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-60

eConsult

Current and Future Status

Most frequent requests are to oncology, hematologic malignancies, neurology, cardiovascular

eConsults can be obtained from any service line

As new Mayo Clinic services are added they are available to network members

Individualized Medicine Clinic

Regenerative Medicine Clinic

Page 53: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-61

AskMayoExpert

Unique repository of clinical information developedby Mayo Clinic physicians, initially for Mayo use

Provides Mayo Clinic-vetted medical knowledge and expertise for use at the point of care

Essential answers to clinical questions, important factson clinical topics and expert contact information

Page 54: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-62

AskMayoExpert

Captures, organizes, and delivers Mayo-vettedmedical knowledge at the point of care

Uses the concept of “gist” – concise and to the point but translated through experts

Target audience

Generalists

Specialists outside their specialty area

Page 55: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-63

Content creation and update

AskMayoExpert uses Knowledge Content Boards consisting of five to six physicians representingtheir department or division plus one generalist

Content is reviewed at least annually but updatedmore often if necessary

Page 56: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-64

Page 57: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-65

Care Process Models

The Mayo Clinic Approach

Page 58: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-66

Health Care Consulting

What is it?

Access to Mayo Clinic knowledge and experience

Best described as a sharing of best practices

Tailored to unique member health care needs

Supports efforts in realizing desired levels of financial, operational and patient care excellence

Tailored to unique requests

Specific consulting services and dedicatedMayo Clinic staff available

Page 59: Conference 2015 - SHCA · 2015-07-27 · Medical technologies: ... dissolving traditional boundaries between primary, community, hospital and social care 4. Control over quality and

©2015 MFMER | 3450630-67

Health Care Consulting

Opportunities

Identified in various ways including:

During the membership due diligence process

Through member’s goal setting and gap analysis

By Mayo Clinic and MCCN member throughoutthe duration of the relationship

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Health Care Consulting

Top of mind examples

Project charter template

Physician evaluation template

Medication and solution labeling policy

Medical staff appointment process

Mayo Clinic quality structure

Social Media policy and strategies

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Health Care Consulting

Peer-to-Peer engagement examples

Service: patient engagement and experience

Quality, safety, accreditation

Nursing leadership, integration, competency, education

Physician engagement, leadership development

Simulation and innovation

Internal communications, employee engagement

Branding

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Path to network membership

Four-stage internal approval process

Due diligence evaluation of candidate

Desk review

Site visit

Final internal recommendations include strengthsand challenges

“Challenges” often can be addressed throughhealthcare consulting

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Ongoing Evaluation

Annual assessment of specific metrics

Annual ‘anniversary’ analysis of relationship

Annual face-to-face gathering

Site leaders and leadership

For some organizations regularly scheduledconference calls

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Relationship Building

(In addition to portfolio tools)

Provider App for tools, information on mobile devices

Yearly C-Suite symposium for members

Provide updates

Assess available tools

React to future tools

Initiate new collaborations

Ad-hoc symposia to assemble other key groups

Chief Nursing Officer Symposium

Clinical Leadership Symposium

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Future plans

Staged network growth

Continued international expansion

Expanded resources/tools for researchand education

Population management/analytics

Assess ‘Care Process Modules’as performance metrics

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Value Proposition: Collaborative

Health Care Innovation

Health Care’s

Biggest

ChallengesAcademicinstitutions

Technologyleaders

Life sciencescompanies

Commercialpayers/

Employers

Governmentresearchers

Health careproviders

Patient/Consumer

organizations

Tackle the biggest issues in patient care withthought leaders across the industry

Develop data-driven strategies with unique data sets

Leverage cutting-edge data science methods

Accelerate research outputs into clinical translation

Advance policy agenda

Participate in national, high-impact initiatives, called “constellations”

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The health care big data opportunity and challenge

>33 million

20+ years

unlinkable

claims

1,500+ data fields:• Medical claims

• Pharmacy claims

• Lab claims and results

• Health risk assessments

• Standardized costs of care

• Race

• Income

• Education level

• Household

• Geography

• Mortality

Tests,

treatments

315 million U.S. population

>129 million

20+ years

linkable

claims

>31 million

3 to 7+ yrs.

clinical

Expanded insights with deeper clinical context

250+ additional data fields:• Encounters

• Vitals (BMI, BP, heart rate …)

• Labs

• Medication orders

• Procedures

• Admissions, discharges and transfers

• Patient-provided information

>37 million

consumer

behaviors

300+ additional data fields:• Consumer behavior: general trends

• Demographic view including income, assets, home value, education level, marital status, occupation, home ownership, household make-up (multi-generational, presence of: children, grandchildren, grandparents), ethnicity data

• Psychographic data including interest and participation in: travel, various leisure activities, charitable giving, advocacy, volunteering, community involvement

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Payment

System

Accountability

14 July 2015

SHCA

GOV.UK/monitor

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2012 Act splits the payment regulation role between

NHS England and Monitor

Monitor leads on:

How the care to be

delivered is priced

NHSE leads on:

Designing how care is

delivered

Close working

and agreement

It influences the decisions made by commissioners and

providers…

…and, in turn, can improve quality of outcomes for

patients

Our price setting

role has potential

to bring

significant

benefits to

patients

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Prices for £72bn NHS care are regulated by the

National Tariff

83

… a national price

list and variations

about prices

£31bn of care … rules for

determining local

prices

£41bn of care

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What are we trying to do through the payment

system?

84

Maintain and improve

the current system

• Greater transparency

and openness

• Better payment

models

• Greater understanding

for patients and

providers of how the

payment system

works

New system

• More focused on

value, not activity

• Enables/ supports

new models of care

via appropriate

payment methods

Develop payment

models

Support areas in

testing new payment

models

Allow flexibility and

pick up ideas being

tested locally

Better cost, quality

and activity data

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Value =Health outcomes

Costs of delivering the

outcomes

Health Care Vision 2020

Competing to Deliver the Greatest Value to Patients

Value here is defined and measured from a patient’s perspective

across the complete care pathway

The central goal is value for patients

Meet clinical

team

Possible need

for intervention

Shared

decision-making

Pre-intervention

testing

Clinical

outcomes

Patient satisfaction

and reported

outcomes

Patient

problem

Assess

appropriateness

Assess risk Schedule

intervention

Intervention Recovery

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Existing reimbursement approaches, however, are not

aligned with value creation and delivery

Main

payment

approaches

CapitationProviders paid for the full care

needs of a population

Pros:

• Encourages coordinated

preventative care

• Flexibility to innovate

• Helps with cost containment

Cons:

• Requires significant

capabilities to coordinate

between professions and

information systems

• Providers carry risk when

treating more complex

patients

• Incentive to target healthier

people

Block contractsProviders given a fixed amount to

provide a service (or set of services)

for a period of time

Pros

• Providers have incentives to

prevent demand for their services

and improve productivity

• Flexibility to innovate

• Provides financial certainty in a tight

budgetary environment

Cons

• Possible long waiting lists

• Possible risk of under-treatment or

delayed treatment

• Does not encourage transparency

over costs and activity

Activity based

paymentBased on the concept of

“money follows the patient”, a

provider is paid for each

episode of patient care

Pros

• Incentive to improve

access and care quality to

attract patients

Cons:

• Providers have incentives

to provide as much care as

possible

• Providers paid even when

performing unnecessary

tests and procedures

• Innovations in new services

may be discourages as

these are not reimbursed

Existing payment models

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Outcome-Based Bundled Reimbursement

Fixed payment Activity Payment Performance Payment Total Payment

£

Standard Payment

Risk Adjustment

Fixed Payment

To cover infrastructure

and coordination costs of

providing care

Performance PaymentActivity Payment

Swedish Spine Bundle

Standard Payment

Risk Adjustment

Using a variety of payment approaches may lead to better

value for patients

Payment based on patient

volumes, risk adjusted for e.g.,

age, gender and comorbidities

Payment based on

outcomes, with risk

adjustment

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Current work in increasing transparency in specialised

services for the payment system

Ensuring clinically relevant prices

Standardising services and prices

Testing new payment approaches for specialised services

Increasing the transparency of the national tariff payment system

88

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The work will be guided by a sector advisory group on

payment of specialised and complex care

89