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Concept of transactional analysis:
A social transaction occurs when two persons
interact with each other, analysis of such
transaction is called transactional analysis(TA)
thus transactional analysis can be defined as
the study of social interaction s between
people. it is a technique of analysing and
understanding inter-personal behaviour.
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Dr.Eric Berne believed that everyones
personality is made up of three parts called
ego states. An ego state is a pattern ofbehaviour that a person develops as he or she
grows up ,based on his or her accumulated
network of feelinga and experiences There are three ego states:
1. Parent ego state of a person comprises the
judgemental,value-laden,rule making andmoralising component of personality.it is
expressed by advice,dosand donts.
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2. The adult ego State is authentic, direct and reality based. it is
rational, fact-seeking and problem solving.
3. The child ego state constitutes ofemotional,creative,spontaneous and impulsive component
of personality.
Parent Adult Child
Rules and laws Rationality Seeing,hearing,touching
Dos and donts Estimation Wishing
Truth Evaluation Impulsive
Teaching Exploring Spontaneous
demonstrating Testing Experiencing joy
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Types of transactions:
Complementary: when the ego states of the senderand receiver in the opening transaction are simply
reversed in the response.(parallel line) e.g.S:I want u
to be more careful handling the machine.W: sir if u
say so I would be careful
P
A
C C
A
P
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Non-complementary: or crossed transaction
occurs when the stimulus and response lines
are not parallel e.g. f: I have told u time and
again that I want those report on time.w: I
didnot realize the time o.k. I would reorder my
priority.
P
A
C C
A
P
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Ulterior transaction: in this the
communication has double meaning at the
surface level there is a clear adult message
where as there is hidden message at the
psychological level.eg one may show his
hospitality on the surface but may pull the legof the other in the form of jokes
Gallows transaction: it is signified by
inappropriate love or smile in a transaction.that is a smile in response to a persons
misfortune may serve as a gallows transaction.
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Life positions In the process of growing up,people make basic
assumptions about their own self-worth,as well asabout the worth of significant people in theirenvironment . Harris called the combination ofassumptions about oneself and another person a life
position.
There are four life position held with respect tooneself and others.
1. I' am OK-youre OK: appears to be an ideal lifeposition people with such kind of feeling tend tohave positive outlook on life. they seems to behappy active people who succeed.
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2) I' am OK-youre not OK:tend to watch others
closely because they think no one can be
trusted to do things as well as they can .3) I am not OK- youre OK:feel that others are
generally more competent than they are and
generally have fewer problems.4) I am not OK- youre not OK tend to feel bad
about themselves and see the whole world
as miserable. such people tend to give up
,they dont trust others and have no
confidence in themselves.
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I am OK- youre not OK I am OK youre OK
Im not OK Youre not OK Im not OK-youre OK
positive
negative
Attrib
utestowardsself
Attribute towards others
negative positive