Comprehensive Comprehensive Program ReviewProgram Review

- CJI - - CJI -

November 16, 2012Round IV

Crime and Justice Institute at Community Resources Crime and Justice Institute at Community Resources for Justicefor Justice

CJI Demographics

Staff 17 FTE, 3 PT Student Interns Across 9 different states

Work 25 different funded projects (internally and externally) 10 states with multiple sites within each state (from

here in Boston down to Alachua County FL, and over to San Francisco CA)

Funders 20 different funders

Challenges We Face

Project Highlights

The projects highlighted advance CRJ’s Strategic Plan Goals:

ExcellenceInnovationDelightWorkforceGrowth

Community Strategies Collaboration

Supporting a shift to become more data-driven:

No reporting to routine reporting Documented logic model with measurable components Exploration of a standardized assessment tool

Tool selected for pilot – Inventory for Client and Agency Planning (ICAP)

To assess fit, pilot conducted July-August 2012 Pilot findings being shared with Community Strategies

Data system exploration

Excellence

Social Justice Services Collaboration

Working to build capacity for evidence-based practices agency-wide.

SJS Collaborative is an example of this work. In the process of signing the MOU with University of Cincinnati

and will soon begin work. Focus will be on training SJS staff in Effective Practices for

Correctional Supervision (EPICS) CJI & SJS will be sending staff to train the trainer for EPICS. This also serves to help expand our training portfolio.

Excellence Continued

Boston Police Department TTA

Due to a recent drug lab scandal, BPD is expecting the release of between 600 and 1,000 drug offenders by the end of 2012.

CJI will provide targeted technical assistance for the PBD and local service providers.

CJI will provide aggregate analysis of the released population, mapping of service providers, and mapping of needs of released offenders.

CJI will offer suggestions on gaps in services and best practices in the practical use of mapping.

This project highlights our ability to quickly respond to client needs in an innovative way.

Innovation

Pretrial Technical Assistance Work

Growing recognition of relevancy of pretrial processes and release decisions to jail management.

Gap in emphasis on pretrial both in criminal justice systems and by technical assistance providers.

Public Welfare Foundation investing in capacity building especially in CA (e.g., supported training of CJI staff).

CJI providing TA around tool exploration and implementation in multiple sites as independent projects and within broader multi-faceted projects.

Innovation Continued

The Boston FoundationCORI Reports In 2012, TBF and CJI published CORI report “The Continuing Challenge of CORI

Reform- Implementing the Groundbreaking 2010 Massachusetts Law”. “Congratulations on another great report. As always, you and your team are

meticulous and great to work with!”- TBF, May 2012 Presented findings from report at a Boston Foundation forum and served on a

panel which included the Secretary of Public Safety and a State Representative. Report featured on the front page of the Boston Globe and CJI was interviewed

on two television news shows.

Probation Reports As a result of the “Priorities in Public Safety” reports, CJI was interviewed in

October by Federal Prosecutors and the FBI for the court case against the former Commissioner of Probation.

Delight

Client Satisfaction Surveys Allows for quantitative data on our work. Surveys sent to every client; receive data from every project completed. In July, two surveys administered:

Ventura [21% (3) RR]: 67% excellent/good rating, 33% fair/poor “Overall, I thought [he] did a good job for the VC-CCP. I think the approach he took to get us the product we needed made sense and was clear.”“Too much time was spent on identifying strengths & weaknesses - we already knew them. Focus group was just ok - not sure if it will help us in developing a more effective plan to reduce recidivism. The CBOs still do not know what programs they should be offering to the CCP to help with the offenders or victims. We wanted more meat and less potatoes.”

Shannon [43% (3) RR]: 100% excellent/good rating“As our research partner, CJI was extremely helpful in assisting partners identify goals with measurable outcomes.”

Delight Continued

Project Management training is designed to give participants an introduction to the components of project management as well as the opportunity to

apply project management skills.

Training has typically been delivered in-person.In response to requests from staff to learn more about this topic, Meghan Guevara took the curriculum & piloted it for a virtual audience. A total of 11 staff & consultants attended the five session virtual training. In between sessions, staff completed homework assignments that allowed for practicing the skills learned. The virtual training was successful and will now be offered to our clients.

Workforce

Over the past year, CJI has been focusing on increasing our training capacity.

Now offer 8 different trainings: - Supervisors Leadership Academy - Evidence-Based Policies and Practices

- Organizational Development - Collaboration

- Quality Assurance & Improvement - Integrated Model

- Evidence-Based Sentencing - Project Management Will soon be offering Effective Practices for Correctional

Supervision (EPICS) Trainings are an excellent way to increase overall revenue. As part of our marketing work, we have developed standardized

pricing sheets so we can quickly provide information to interested clients.

Expanded Training Portfolio

Pew Center on the StatesPublic Safety Performance Project (PSPP)

Expanded from working on 1 Pew project with 2 staff, to currently working on 4 different Pew Projects with 6 staff.

Oregon, South Dakota, Georgia Juvenile Justice, and Juvenile Justice Framework

Due to CJI’s past collaboration on the passage of major criminal justice reform legislation in Arkansas, Georgia, Kentucky, and South Carolina.

“GA is a huge victory and it couldn’t have happened without the contributions from CJI. It was another real team effort, and everyone here just continues to build respect and affection for you guys.”- Director of PSPP, May 2012

Growth

Growth Continued

Quarter Proposals Vetted

Proposals Submitted

Awards Received

July-Sept ’11 11 10 8

Oct-Dec ’11 10 8 7

Jan-March ’12 15 7 5

April- May ‘12 29 15 6 (9 still pending)

New vetting process began in December of 2011

Between July and September 2012, CJI: Vetted 15 solicitations / opportunities

5 – vetted but chose not to pursue

Submitted 10 proposals Received 7 awards for a total of $487,234

Work includes both new projects with new funders, and continuation and/or new work with established funders.

Growth Continued

Challenges We Face

1)Funding challenges Need to create surplus funds

2)Staffing Quickly addressing open skill needs, and filling open positions

3)Creating a sense of “team” across multiple sites Staff in 9 different states

4)Timely performance reviews Protocol in place, but still perpetually late

5)Marketing our work Keeping up with the competition

Creating a Surplus

STAFFING

Staff Turnover RatesPerformance Evaluations

Staff Training

STAFF TURNOVER RATES10/1/2011-9/30/2012

19.2% 20.3%

35.9%

21.6%

25.3% 26.1%

8.1%10.0%

33.5%

26.3%

19.4%

25.9%

CJI Corporate SJS CSMA CSNH Overall-CRJ

October 1, 2011 - September 30, 2012 Febuary 1, 2011 - January 31, 2012

OVERDUE PERFORMANCE EVALUATIONS April 2012 - September 2012

Data obtained from HR Department & HR Personnel Summary

April – September 2012

FT PT

April 6 0

May 5 0

June 5 0

July 8 0

August 5 0

September 5 0

July – December 2011

FT PT

July 2 3

August 3 2

September 4 1

October 4 1

November 6 1

December 7 0

Data obtained from HR Reports and CJI Strategic Planning Tracking

3.750

48

40

14

30

0

10

20

30

40

50

60

April May June July August September

E Training Hours

Other Training Hours

Virtual Work Environment

Formed a marketing workgroup this summer to explore and develop a marketing plan. Researched different marketing approaches of similar agencies. Decided to initially focus on developing “one-pager” project description write ups. Also focusing on policy and TA briefs. Goal is to create materials that are easily distributable, digestible, and that highlight our expertise.

Marketing

• See Handout