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Competency Completions Reports
Competency Completion Reports 2013 Page 1 of 22 1/07/2014
MAXNETWORK PTY LTD
Enrolments and completions by Qualifications
Year 2013, Offshore flag: N
Qualification Qualification Description Accreditation Enrolments Completions
BSB20207 CERTIFICATE II IN CUSTOMER CONTACT national 53 49
BSB30110 CERTIFICATE III IN BUSINESS national 8 0
BSB30112 CERTIFICATE III IN BUSINESS national 3 0
BSB30407 CERTIFICATE III IN BUSINESS ADMINISTRATION national 8 6
BSB30412 CERTIFICATE III IN BUSINESS ADMINISTRATION national 11 1
BSB40807 CERTIFICATE IV IN FRONTLINE MANAGEMENT national 16 7
CHC30212 CERTIFICATE III IN AGED CARE national 32 25
CHC30712 CERTIFICATE III IN CHILDREN'S SERVICES national 25 19
CHC42012 CERTIFICATE IV IN EMPLOYMENT SERVICES national 4 0
SIR20207 CERTIFICATE II IN RETAIL national 53 41
SIR20212 CERTIFICATE II IN RETAIL SERVICES national 124 75
SIT20207 CERTIFICATE II IN HOSPITALITY national 0 3
TLI21610 CERTIFICATE II IN WAREHOUSING OPERATIONS national 1 1
BSB20107 CERTIFICATE II IN BUSINESS national 0 0
BSB20112 CERTIFICATE II IN BUSINESS national 0 0
BSB20211 CERTIFICATE II IN CUSTOMER CONTACT national 0 0
BSB30107 CERTIFICATE III IN BUSINESS national 0 0
BSB30207 CERTIFICATE III IN CUSTOMER CONTACT national 0 0
BSB30211 CERTIFICATE III IN CUSTOMER CONTACT national 0 0
BSB40812 CERTIFICATE IV IN FRONTLINE MANAGEMENT national 0 0
CHC30208 CERTIFICATE III IN AGED CARE national 0 0
CHC30708 CERTIFICATE III IN CHILDREN'S SERVICES national 0 0
CHC42008 CERTIFICATE IV IN EMPLOYMENT SERVICES national 0 0
TLI31610 CERTIFICATE III IN WAREHOUSING OPERATIONS national 0 0
Competency Completions Reports
Competency Completion Reports 2013 Page 2 of 22 1/07/2014
MAXNETWORK PTY LTD
Enrolments and completions by Units of Competency
Year 2013, Offshore flag: N
Unit of Competency Description Enrolments Completions
BSBADM307B ORGANISE SCHEDULES 14 10
BSBADM311A MAINTAIN BUSINESS RESOURCES 8 4
BSBCCO203A CONDUCT CUSTOMER CONTACT 49 49
BSBCCO205A PREPARE FOR WORK IN A CUSTOMER CONTACT
ENVIRONMENT 49 49
BSBCCO301A USE MULTIPLE INFORMATION SYSTEMS 7 7
BSBCCO301B USE MULTIPLE INFORMATION SYSTEMS 42 42
BSBCCO303B CONDUCT A TELEMARKETING CAMPAIGN 49 49
BSBCMM201A COMMUNICATE IN THE WORKPLACE 49 48
BSBCMM301B PROCESS CUSTOMER COMPLAINTS 6 2
BSBCUS301B DELIVER AND MONITOR A SERVICE TO CUSTOMERS 13 8
BSBDIV301A WORK EFFECTIVELY WITH DIVERSITY 9 3
BSBFIA301A MAINTAIN FINANCIAL RECORDS 7 5
BSBFIA303A PROCESS ACCOUNTS PAYABLE AND RECEIVABLE 5 4
BSBFLM305C SUPPORT OPERATIONAL PLAN 1 0
BSBHRM403B SUPPORT PERFORMANCE-MANAGEMENT PROCESSES 1 0
BSBHRM404A REVIEW HUMAN RESOURCES FUNCTIONS 1 0
BSBINM301A ORGANISE WORKPLACE INFORMATION 8 5
BSBINM302A UTILISE A KNOWLEDGE MANAGEMENT SYSTEM 4 1
BSBINN301A PROMOTE INNOVATION IN A TEAM ENVIRONMENT 10 6
BSBIPR301A COMPLY WITH ORGANISATIONAL REQUIREMENTS FOR
PROTECTION AND USE OF INTELLECTUAL PROPERTY 1 0
BSBITU101A OPERATE A PERSONAL COMPUTER 49 49
BSBITU301A CREATE AND USE DATABASES 1 0
BSBITU302A CREATE ELECTRONIC PRESENTATIONS 1 1
BSBITU302B CREATE ELECTRONIC PRESENTATIONS 7 4
BSBITU303A DESIGN AND PRODUCE TEXT DOCUMENTS 9 6
BSBITU304A PRODUCE SPREADSHEETS 10 7
BSBITU306A DESIGN AND PRODUCE BUSINESS DOCUMENTS 6 6
BSBITU307A DEVELOP KEYBOARDING SPEED AND ACCURACY 14 7
Competency Completions Reports
Competency Completion Reports 2013 Page 3 of 22 1/07/2014
BSBITU309A PRODUCE DESKTOP PUBLISHED DOCUMENTS 2 2
BSBLED401A DEVELOP TEAMS AND INDIVIDUALS 9 8
BSBMGT401A SHOW LEADERSHIP IN THE WORKPLACE 9 6
BSBMGT402A IMPLEMENT OPERATIONAL PLAN 9 7
BSBMGT403A IMPLEMENT CONTINUOUS IMPROVEMENT 7 6
BSBOHS201A PARTICIPATE IN OHS PROCESSES 10 10
BSBOHS301B APPLY KNOWLEDGE OF OHS LEGISLATION IN THE
WORKPLACE 7 4
BSBOHS407A MONITOR A SAFE WORKPLACE 11 4
BSBPMG522A UNDERTAKE PROJECT WORK 1 0
BSBPRO401A DEVELOP PRODUCT KNOWLEDGE 36 36
BSBPRO401AA DEVELOP PRODUCT KNOWLEDGE 12 12
BSBREL401A ESTABLISH NETWORKS 2 0
BSBRSK401A IDENTIFY RISK AND APPLY RISK MANAGEMENT
PROCESSES 5 5
BSBSUS301A IMPLEMENT AND MONITOR ENVIRONMENTALLY
SUSTAINABLE WORK PRACTICES 1 0
BSBWHS201A CONTRIBUTE TO HEALTH AND SAFETY OF SELF AND
OTHERS 52 49
BSBWHS401A IMPLEMENT AND MONITOR WHS POLICIES, PROCEDURES
AND PROGRAMS TO MEET LEGISLATIVE REQUIREMENTS 6 3
BSBWOR202A ORGANISE AND COMPLETE DAILY WORK ACTIVITIES 47 47
BSBWOR203B WORK EFFECTIVELY WITH OTHERS 48 48
BSBWOR301A ORGANISE PERSONAL WORK PRIORITIES AND
DEVELOPMENT 1 1
BSBWOR301B ORGANISE PERSONAL WORK PRIORITIES AND
DEVELOPMENT 2 2
BSBWOR401A ESTABLISH EFFECTIVE WORKPLACE RELATIONSHIPS 6 5
BSBWOR402A PROMOTE TEAM EFFECTIVENESS 9 5
BSBWOR404A DEVELOP WORK PRIORITIES 5 5
BSBWRT301A WRITE SIMPLE DOCUMENTS 9 8
BSBWRT401A WRITE COMPLEX DOCUMENTS 1 0
CHCAC317A SUPPORT OLDER PEOPLE TO MAINTAIN THEIR
INDEPENDENCE 28 25
CHCAC318B WORK EFFECTIVELY WITH OLDER PEOPLE 31 26
CHCAC319A PROVIDE SUPPORT TO PEOPLE LIVING WITH DEMENTIA 28 26
CHCAC417A IMPLEMENT INTERVENTIONS WITH OLDER PEOPLE AT
RISK OF FALLS 28 25
Competency Completions Reports
Competency Completion Reports 2013 Page 4 of 22 1/07/2014
CHCCHILD301B SUPPORT BEHAVIOUR OF CHILDREN AND YOUNG PEOPLE 9 7
CHCCHILD401B IDENTIFY AND RESPOND TO CHILDREN AND YOUNG
PEOPLE AT RISK 12 8
CHCCN301C ENSURE THE HEALTH AND SAFETY OF CHILDREN 14 9
CHCCN302A PROVIDE CARE FOR CHILDREN 13 8
CHCCN303A CONTRIBUTE TO PROVISION OF NUTRITIONALLY
BALANCED FOOD IN A SAFE AND HYGIENIC MANNER 14 9
CHCCN305B PROVIDE CARE FOR BABIES 13 8
CHCCOM403A USE TARGETED COMMUNICATION SKILLS TO BUILD
RELATIONSHIPS 2 1
CHCCS311D DELIVER AND MONITOR SERVICES TO CLIENTS 28 25
CHCCS400C WORK WITHIN A RELEVANT LEGAL AND ETHICAL
FRAMEWORK 44 36
CHCCS411C WORK EFFECTIVELY IN THE COMMUNITY SECTOR 30 26
CHCDIS301C WORK EFFECTIVELY WITH PEOPLE WITH A DISABILITY 1 1
CHCES311B WORK EFFECTIVELY IN EMPLOYMENT SERVICES 3 0
CHCES404B PROMOTE CLIENTS TO EMPLOYERS 1 1
CHCES411A COLLECT, ANALYSE AND APPLY LABOUR MARKET
INFORMATION 2 1
CHCES415A MONITOR AND IMPROVE CONTRACTED EMPLOYMENT
SERVICES 2 0
CHCFC301A SUPPORT THE DEVELOPMENT OF CHILDREN 13 10
CHCIC301E INTERACT EFFECTIVELY WITH CHILDREN 13 8
CHCIC302A
SUPPORT ABORIGINAL AND/OR TORRES STRAIT
ISLANDER FAMILIES TO PARTICIPATE IN CHILDREN'S
SERVICES
7 4
CHCICS301B PROVIDE SUPPORT TO MEET PERSONAL CARE NEEDS 28 25
CHCICS302B PARTICIPATE IN THE IMPLEMENTATION OF
INDIVIDUALISED PLANS 28 26
CHCICS303A SUPPORT INDIVIDUAL HEALTH AND EMOTIONAL WELL
BEING 28 25
CHCMH411A WORK WITH PEOPLE WITH MENTAL HEALTH ISSUES 1 0
CHCORG303C PARTICIPATE EFFECTIVELY IN THE WORK ENVIRONMENT 2 2
CHCORG405E MAINTAIN AN EFFECTIVE WORK ENVIRONMENT 1 0
CHCORG406A SUPERVISE WORK 1 1
CHCORG406C SUPERVISE WORK 1 0
CHCORG529B PROVIDE COACHING AND MOTIVATION 1 1
CHCPA301B DELIVER CARE SERVICES USING A PALLIATIVE
APPROACH 28 25
Competency Completions Reports
Competency Completion Reports 2013 Page 5 of 22 1/07/2014
CHCPR301C PROVIDE EXPERIENCES TO SUPPORT CHILDREN'S PLAY
AND LEARNING 13 9
CHCPR303D DEVELOP UNDERSTANDING OF CHILDREN'S INTERESTS
AND DEVELOPMENTAL NEEDS 13 9
CHCRF301E WORK EFFECTIVELY WITH FAMILIES TO CARE FOR THE
CHILD 13 9
CHCWHS312A FOLLOW WHS SAFETY PROCEDURES FOR DIRECT CARE
WORK 31 26
HLTAP301B RECOGNISE HEALTHY BODY SYSTEMS IN A HEALTH CARE
CONTEXT 30 27
HLTFA311A APPLY FIRST AID 8 8
HLTHIR403C WORK EFFECTIVELY WITH CULTURALLY DIVERSE
CLIENTS AND CO-WORKERS 35 33
HLTHIR404D WORK EFFECTIVELY WITH ABORIGINAL AND/OR TORRES
STRAIT ISLANDER PEOPLE 1 1
HLTWHS300A CONTRIBUTE TO WHS PROCESSES 22 16
SIRWSLS001A SELL PRODUCTS AND SERVICES TO BUSINESS
CUSTOMERS 49 49
SIRXCCS001A APPLY POINT-OF-SALE HANDLING PROCEDURES 34 34
SIRXCCS002A INTERACT WITH CUSTOMERS 37 37
SIRXCCS201 APPLY POINT-OF-SALE HANDLING PROCEDURES 85 84
SIRXCCS202 INTERACT WITH CUSTOMERS 111 111
SIRXCLM001A ORGANISE AND MAINTAIN WORK AREAS 35 35
SIRXCLM101 ORGANISE AND MAINTAIN WORK AREAS 89 89
SIRXCOM001A COMMUNICATE IN THE WORKPLACE 37 36
SIRXCOM101 COMMUNICATE IN THE WORKPLACE TO SUPPORT TEAM
AND CUSTOMER OUTCOMES 92 90
SIRXFIN001A BALANCE POINT-OF-SALE TERMINAL 1 1
SIRXFIN201 BALANCE AND SECURE POINT-OF-SALE TERMINAL 84 84
SIRXICT001A OPERATE RETAIL TECHNOLOGY 145 145
SIRXIND001A WORK EFFECTIVELY IN A RETAIL ENVIRONMENT 37 37
SIRXIND101 WORK EFFECTIVELY IN A CUSTOMER SERVICE
ENVIRONMENT 90 90
SIRXIND102 PLAN A CAREER IN THE RETAIL INDUSTRY 93 93
SIRXINV001A PERFORM STOCK CONTROL PROCEDURES 114 114
SIRXMER005A CREATE A DISPLAY 34 34
SIRXMER202 PLAN, CREATE AND MAINTAIN DISPLAYS 83 82
SIRXOHS001A APPLY SAFE WORKING PRACTICES 35 35
SIRXRSK001A MINIMISE THEFT 35 35
Competency Completions Reports
Competency Completion Reports 2013 Page 6 of 22 1/07/2014
SIRXRSK201 MINIMISE LOSS 85 85
SIRXSLS002A ADVISE ON PRODUCTS AND SERVICES 142 142
SIRXSLS201 SELL PRODUCTS AND SERVICES 95 95
SIRXWHS101 APPLY SAFE WORK PRACTICES 91 91
SITXOHS002A FOLLOW WORKPLACE HYGIENE PROCEDURES 35 35
TAEDEL301A PROVIDE WORK SKILL INSTRUCTION 1 0
TLIA2012A PICK AND PROCESS ORDERS 1 1
TLIA2022A PARTICIPATE IN STOCKTAKES 1 1
TLIE2008A PROCESS WORKPLACE DOCUMENTATION 1 1
Competency Completions Reports
Competency Completion Reports 2013 Page 7 of 22 Rev 1/07/2014
MAXNETWORK PTY LTD
Enrolments and completions (Qualifications) by State/Territory
Year 2013, Offshore flag: N
Qualification Qualification
Description Accreditation NSW VIC QLD SA TAS NT ACT Total
Enrol Compl Enrol Compl Enrol Compl Enrol Compl Enrol Compl Enrol Compl Enrol Compl Enrol Compl
BSB20207
CERTIFICATE II IN
CUSTOMER
CONTACT
national 53 49 0 0 0 0 0 0 0 0 0 0 0 0 53 49
BSB30110 CERTIFICATE III
IN BUSINESS national 0 0 0 0 0 0 3 0 5 0 0 0 0 0 8 0
BSB30112 CERTIFICATE III
IN BUSINESS national 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 0
BSB30407
CERTIFICATE III
IN BUSINESS
ADMINISTRATION
national 0 0 0 0 7 5 1 1 0 0 0 0 0 0 8 6
BSB30412
CERTIFICATE III
IN BUSINESS
ADMINISTRATION
national 0 0 0 0 9 1 0 0 2 0 0 0 0 0 11 1
BSB40807
CERTIFICATE IV
IN FRONTLINE
MANAGEMENT
national 7 0 0 0 9 7 0 0 0 0 0 0 0 0 16 7
CHC30212 CERTIFICATE III
IN AGED CARE national 0 0 0 0 30 25 2 0 0 0 0 0 0 0 32 25
CHC30712
CERTIFICATE III
IN CHILDREN'S
SERVICES
national 2 5 0 0 17 11 6 3 0 0 0 0 0 0 25 19
CHC42012 CERTIFICATE IV national 0 0 0 0 2 0 1 0 1 0 0 0 0 0 4 0
Competency Completions Reports
Competency Completion Reports 2013 Page 8 of 22 Rev 1/07/2014
IN EMPLOYMENT
SERVICES
SIR20207 CERTIFICATE II IN
RETAIL national 41 29 11 11 1 1 0 0 0 0 0 0 0 0 53 41
SIR20212 CERTIFICATE II IN
RETAIL SERVICES national 35 32 19 9 0 0 0 0 51 21 7 4 12 9 124 75
SIT20207 CERTIFICATE II IN
HOSPITALITY national 0 0 0 0 0 2 0 0 0 1 0 0 0 0 0 3
TLI21610
CERTIFICATE II IN
WAREHOUSING
OPERATIONS
national 0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
BSB20107 CERTIFICATE II IN
BUSINESS national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BSB20112 CERTIFICATE II IN
BUSINESS national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BSB20211
CERTIFICATE II IN
CUSTOMER
CONTACT
national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BSB30107 CERTIFICATE III
IN BUSINESS national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BSB30207
CERTIFICATE III
IN CUSTOMER
CONTACT
national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BSB30211
CERTIFICATE III
IN CUSTOMER
CONTACT
national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BSB40812
CERTIFICATE IV
IN FRONTLINE
MANAGEMENT
national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
CHC30208 CERTIFICATE III national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Competency Completions Reports
Competency Completion Reports 2013 Page 9 of 22 Rev 1/07/2014
IN AGED CARE
CHC30708
CERTIFICATE III
IN CHILDREN'S
SERVICES
national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
CHC42008
CERTIFICATE IV
IN EMPLOYMENT
SERVICES
national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
TLI31610
CERTIFICATE III
IN WAREHOUSING
OPERATIONS
national 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Competency Completions Reports
Competency Completion Reports 2013 Page 10 of 22 Rev 1/07/2014
MAXNETWORK PTY LTD
Enrolments and completions (Units of Competency) by State/Territory
Year 2013, Offshore flag: N
Unit Description NSW VIC QLD SA TAS NT ACT Total
Enrol Compl Enrol Compl Enrol Compl Enrol Compl Enrol Compl Enrol Compl Enrol Compl Enrol Compl
BSBADM307B ORGANISE
SCHEDULES 0 0 0 0 9 8 1 0 4 2 0 0 0 0 14 10
BSBADM311A MAINTAIN BUSINESS
RESOURCES 0 0 0 0 4 3 2 0 2 1 0 0 0 0 8 4
BSBCCO203A
CONDUCT
CUSTOMER
CONTACT
49 49 0 0 0 0 0 0 0 0 0 0 0 0 49 49
BSBCCO205A
PREPARE FOR WORK
IN A CUSTOMER
CONTACT
ENVIRONMENT
49 49 0 0 0 0 0 0 0 0 0 0 0 0 49 49
BSBCCO301A
USE MULTIPLE
INFORMATION
SYSTEMS
7 7 0 0 0 0 0 0 0 0 0 0 0 0 7 7
BSBCCO301B
USE MULTIPLE
INFORMATION
SYSTEMS
42 42 0 0 0 0 0 0 0 0 0 0 0 0 42 42
BSBCCO303B
CONDUCT A
TELEMARKETING
CAMPAIGN
49 49 0 0 0 0 0 0 0 0 0 0 0 0 49 49
BSBCMM201A COMMUNICATE IN
THE WORKPLACE 49 48 0 0 0 0 0 0 0 0 0 0 0 0 49 48
BSBCMM301B PROCESS CUSTOMER 0 0 0 0 4 2 2 0 0 0 0 0 0 0 6 2
Competency Completions Reports
Competency Completion Reports 2013 Page 11 of 22 Rev 1/07/2014
COMPLAINTS
BSBCUS301B
DELIVER AND
MONITOR A SERVICE
TO CUSTOMERS
0 0 0 0 6 5 3 2 4 1 0 0 0 0 13 8
BSBDIV301A WORK EFFECTIVELY
WITH DIVERSITY 0 0 0 0 3 1 3 1 3 1 0 0 0 0 9 3
BSBFIA301A
MAINTAIN
FINANCIAL
RECORDS
0 0 0 0 3 3 1 0 3 2 0 0 0 0 7 5
BSBFIA303A
PROCESS ACCOUNTS
PAYABLE AND
RECEIVABLE
0 0 0 0 5 4 0 0 0 0 0 0 0 0 5 4
BSBFLM305C SUPPORT
OPERATIONAL PLAN 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0
BSBHRM403B
SUPPORT
PERFORMANCE-
MANAGEMENT
PROCESSES
0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0
BSBHRM404A
REVIEW HUMAN
RESOURCES
FUNCTIONS
0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0
BSBINM301A
ORGANISE
WORKPLACE
INFORMATION
0 0 0 0 5 4 3 1 0 0 0 0 0 0 8 5
BSBINM302A
UTILISE A
KNOWLEDGE
MANAGEMENT
SYSTEM
0 0 0 0 1 1 2 0 1 0 0 0 0 0 4 1
BSBINN301A
PROMOTE
INNOVATION IN A
TEAM
ENVIRONMENT
2 0 0 0 6 6 2 0 0 0 0 0 0 0 10 6
Competency Completions Reports
Competency Completion Reports 2013 Page 12 of 22 Rev 1/07/2014
BSBIPR301A
COMPLY WITH
ORGANISATIONAL
REQUIREMENTS FOR
PROTECTION AND
USE OF
INTELLECTUAL
PROPERTY
0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0
BSBITU101A
OPERATE A
PERSONAL
COMPUTER
49 49 0 0 0 0 0 0 0 0 0 0 0 0 49 49
BSBITU301A CREATE AND USE
DATABASES 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0
BSBITU302A
CREATE
ELECTRONIC
PRESENTATIONS
0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
BSBITU302B
CREATE
ELECTRONIC
PRESENTATIONS
0 0 0 0 6 4 1 0 0 0 0 0 0 0 7 4
BSBITU303A
DESIGN AND
PRODUCE TEXT
DOCUMENTS
0 0 0 0 7 5 2 1 0 0 0 0 0 0 9 6
BSBITU304A PRODUCE
SPREADSHEETS 0 0 0 0 8 5 1 1 1 1 0 0 0 0 10 7
BSBITU306A
DESIGN AND
PRODUCE BUSINESS
DOCUMENTS
0 0 0 0 5 5 1 1 0 0 0 0 0 0 6 6
BSBITU307A
DEVELOP
KEYBOARDING
SPEED AND
ACCURACY
0 0 0 0 13 7 0 0 1 0 0 0 0 0 14 7
BSBITU309A
PRODUCE DESKTOP
PUBLISHED
DOCUMENTS
0 0 0 0 2 2 0 0 0 0 0 0 0 0 2 2
Competency Completions Reports
Competency Completion Reports 2013 Page 13 of 22 Rev 1/07/2014
BSBLED401A DEVELOP TEAMS
AND INDIVIDUALS 2 1 0 0 7 7 0 0 0 0 0 0 0 0 9 8
BSBMGT401A SHOW LEADERSHIP
IN THE WORKPLACE 3 1 0 0 6 5 0 0 0 0 0 0 0 0 9 6
BSBMGT402A IMPLEMENT
OPERATIONAL PLAN 3 2 0 0 6 5 0 0 0 0 0 0 0 0 9 7
BSBMGT403A
IMPLEMENT
CONTINUOUS
IMPROVEMENT
1 0 0 0 6 6 0 0 0 0 0 0 0 0 7 6
BSBOHS201A PARTICIPATE IN OHS
PROCESSES 7 7 0 0 3 3 0 0 0 0 0 0 0 0 10 10
BSBOHS301B
APPLY KNOWLEDGE
OF OHS
LEGISLATION IN THE
WORKPLACE
0 0 0 0 0 0 3 1 4 3 0 0 0 0 7 4
BSBOHS407A MONITOR A SAFE
WORKPLACE 6 0 0 0 5 4 0 0 0 0 0 0 0 0 11 4
BSBPMG522A UNDERTAKE
PROJECT WORK 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0
BSBPRO401A DEVELOP PRODUCT
KNOWLEDGE 27 27 9 9 0 0 0 0 0 0 0 0 0 0 36 36
BSBPRO401AA DEVELOP PRODUCT
KNOWLEDGE 12 12 0 0 0 0 0 0 0 0 0 0 0 0 12 12
BSBREL401A ESTABLISH
NETWORKS 2 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0
BSBRSK401A
IDENTIFY RISK AND
APPLY RISK
MANAGEMENT
PROCESSES
0 0 0 0 5 5 0 0 0 0 0 0 0 0 5 5
BSBSUS301A IMPLEMENT AND 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0
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MONITOR
ENVIRONMENTALLY
SUSTAINABLE WORK
PRACTICES
BSBWHS201A
CONTRIBUTE TO
HEALTH AND
SAFETY OF SELF
AND OTHERS
44 44 0 0 7 4 0 0 1 1 0 0 0 0 52 49
BSBWHS401A
IMPLEMENT AND
MONITOR WHS
POLICIES,
PROCEDURES AND
PROGRAMS TO MEET
LEGISLATIVE
REQUIREMENTS
4 2 0 0 2 1 0 0 0 0 0 0 0 0 6 3
BSBWOR202A
ORGANISE AND
COMPLETE DAILY
WORK ACTIVITIES
47 47 0 0 0 0 0 0 0 0 0 0 0 0 47 47
BSBWOR203B WORK EFFECTIVELY
WITH OTHERS 48 48 0 0 0 0 0 0 0 0 0 0 0 0 48 48
BSBWOR301A
ORGANISE
PERSONAL WORK
PRIORITIES AND
DEVELOPMENT
0 0 0 0 0 0 1 1 0 0 0 0 0 0 1 1
BSBWOR301B
ORGANISE
PERSONAL WORK
PRIORITIES AND
DEVELOPMENT
0 0 0 0 1 1 0 0 1 1 0 0 0 0 2 2
BSBWOR401A
ESTABLISH
EFFECTIVE
WORKPLACE
RELATIONSHIPS
1 0 0 0 5 5 0 0 0 0 0 0 0 0 6 5
BSBWOR402A PROMOTE TEAM
EFFECTIVENESS 3 0 0 0 6 5 0 0 0 0 0 0 0 0 9 5
Competency Completions Reports
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BSBWOR404A DEVELOP WORK
PRIORITIES 0 0 0 0 5 5 0 0 0 0 0 0 0 0 5 5
BSBWRT301A WRITE SIMPLE
DOCUMENTS 0 0 0 0 8 7 1 1 0 0 0 0 0 0 9 8
BSBWRT401A WRITE COMPLEX
DOCUMENTS 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0
CHCAC317A
SUPPORT OLDER
PEOPLE TO
MAINTAIN THEIR
INDEPENDENCE
0 0 0 0 28 25 0 0 0 0 0 0 0 0 28 25
CHCAC318B WORK EFFECTIVELY
WITH OLDER PEOPLE 0 0 0 0 30 25 1 1 0 0 0 0 0 0 31 26
CHCAC319A
PROVIDE SUPPORT
TO PEOPLE LIVING
WITH DEMENTIA
0 0 0 0 28 26 0 0 0 0 0 0 0 0 28 26
CHCAC417A
IMPLEMENT
INTERVENTIONS
WITH OLDER PEOPLE
AT RISK OF FALLS
0 0 0 0 28 25 0 0 0 0 0 0 0 0 28 25
CHCCHILD301B
SUPPORT
BEHAVIOUR OF
CHILDREN AND
YOUNG PEOPLE
0 0 0 0 6 4 3 3 0 0 0 0 0 0 9 7
CHCCHILD401B
IDENTIFY AND
RESPOND TO
CHILDREN AND
YOUNG PEOPLE AT
RISK
0 0 0 0 10 6 2 2 0 0 0 0 0 0 12 8
CHCCN301C
ENSURE THE
HEALTH AND
SAFETY OF
CHILDREN
1 1 0 0 11 6 2 2 0 0 0 0 0 0 14 9
Competency Completions Reports
Competency Completion Reports 2013 Page 16 of 22 Rev 1/07/2014
CHCCN302A PROVIDE CARE FOR
CHILDREN 0 0 0 0 11 6 2 2 0 0 0 0 0 0 13 8
CHCCN303A
CONTRIBUTE TO
PROVISION OF
NUTRITIONALLY
BALANCED FOOD IN
A SAFE AND
HYGIENIC MANNER
1 1 0 0 11 6 2 2 0 0 0 0 0 0 14 9
CHCCN305B PROVIDE CARE FOR
BABIES 0 0 0 0 11 6 2 2 0 0 0 0 0 0 13 8
CHCCOM403A
USE TARGETED
COMMUNICATION
SKILLS TO BUILD
RELATIONSHIPS
0 0 0 0 1 1 1 0 0 0 0 0 0 0 2 1
CHCCS311D
DELIVER AND
MONITOR SERVICES
TO CLIENTS
0 0 0 0 28 25 0 0 0 0 0 0 0 0 28 25
CHCCS400C
WORK WITHIN A
RELEVANT LEGAL
AND ETHICAL
FRAMEWORK
0 0 0 0 39 31 5 5 0 0 0 0 0 0 44 36
CHCCS411C
WORK EFFECTIVELY
IN THE COMMUNITY
SECTOR
0 0 0 0 29 25 1 1 0 0 0 0 0 0 30 26
CHCDIS301C
WORK EFFECTIVELY
WITH PEOPLE WITH
A DISABILITY
0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
CHCES311B
WORK EFFECTIVELY
IN EMPLOYMENT
SERVICES
0 0 0 0 1 0 1 0 1 0 0 0 0 0 3 0
CHCES404B PROMOTE CLIENTS
TO EMPLOYERS 0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
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CHCES411A
COLLECT, ANALYSE
AND APPLY LABOUR
MARKET
INFORMATION
0 0 0 0 1 1 0 0 1 0 0 0 0 0 2 1
CHCES415A
MONITOR AND
IMPROVE
CONTRACTED
EMPLOYMENT
SERVICES
0 0 0 0 1 0 1 0 0 0 0 0 0 0 2 0
CHCFC301A
SUPPORT THE
DEVELOPMENT OF
CHILDREN
2 2 0 0 9 6 2 2 0 0 0 0 0 0 13 10
CHCIC301E
INTERACT
EFFECTIVELY WITH
CHILDREN
0 0 0 0 11 6 2 2 0 0 0 0 0 0 13 8
CHCIC302A
SUPPORT
ABORIGINAL
AND/OR TORRES
STRAIT ISLANDER
FAMILIES TO
PARTICIPATE IN
CHILDREN'S
SERVICES
0 0 0 0 7 4 0 0 0 0 0 0 0 0 7 4
CHCICS301B
PROVIDE SUPPORT
TO MEET PERSONAL
CARE NEEDS
0 0 0 0 28 25 0 0 0 0 0 0 0 0 28 25
CHCICS302B
PARTICIPATE IN THE
IMPLEMENTATION
OF INDIVIDUALISED
PLANS
0 0 0 0 28 26 0 0 0 0 0 0 0 0 28 26
CHCICS303A
SUPPORT
INDIVIDUAL
HEALTH AND
EMOTIONAL WELL
0 0 0 0 28 25 0 0 0 0 0 0 0 0 28 25
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BEING
CHCMH411A
WORK WITH PEOPLE
WITH MENTAL
HEALTH ISSUES
0 0 0 0 0 0 0 0 1 0 0 0 0 0 1 0
CHCORG303C
PARTICIPATE
EFFECTIVELY IN THE
WORK
ENVIRONMENT
0 0 0 0 2 2 0 0 0 0 0 0 0 0 2 2
CHCORG405E
MAINTAIN AN
EFFECTIVE WORK
ENVIRONMENT
0 0 0 0 1 0 0 0 0 0 0 0 0 0 1 0
CHCORG406A SUPERVISE WORK 0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
CHCORG406C SUPERVISE WORK 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1 0
CHCORG529B PROVIDE COACHING
AND MOTIVATION 0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
CHCPA301B
DELIVER CARE
SERVICES USING A
PALLIATIVE
APPROACH
0 0 0 0 28 25 0 0 0 0 0 0 0 0 28 25
CHCPR301C
PROVIDE
EXPERIENCES TO
SUPPORT
CHILDREN'S PLAY
AND LEARNING
0 0 0 0 10 6 3 3 0 0 0 0 0 0 13 9
CHCPR303D
DEVELOP
UNDERSTANDING OF
CHILDREN'S
INTERESTS AND
DEVELOPMENTAL
NEEDS
0 0 0 0 10 6 3 3 0 0 0 0 0 0 13 9
CHCRF301E WORK EFFECTIVELY
WITH FAMILIES TO 0 0 0 0 10 6 3 3 0 0 0 0 0 0 13 9
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CARE FOR THE
CHILD
CHCWHS312A
FOLLOW WHS
SAFETY
PROCEDURES FOR
DIRECT CARE WORK
0 0 0 0 29 25 2 1 0 0 0 0 0 0 31 26
HLTAP301B
RECOGNISE
HEALTHY BODY
SYSTEMS IN A
HEALTH CARE
CONTEXT
0 0 0 0 29 26 1 1 0 0 0 0 0 0 30 27
HLTFA311A APPLY FIRST AID 0 0 0 0 8 8 0 0 0 0 0 0 0 0 8 8
HLTHIR403C
WORK EFFECTIVELY
WITH CULTURALLY
DIVERSE CLIENTS
AND CO-WORKERS
1 1 0 0 31 29 3 3 0 0 0 0 0 0 35 33
HLTHIR404D
WORK EFFECTIVELY
WITH ABORIGINAL
AND/OR TORRES
STRAIT ISLANDER
PEOPLE
0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
HLTWHS300A CONTRIBUTE TO
WHS PROCESSES 1 1 0 0 13 8 7 6 1 1 0 0 0 0 22 16
SIRWSLS001A
SELL PRODUCTS
AND SERVICES TO
BUSINESS
CUSTOMERS
38 38 11 11 0 0 0 0 0 0 0 0 0 0 49 49
SIRXCCS001A
APPLY POINT-OF-
SALE HANDLING
PROCEDURES
29 29 5 5 0 0 0 0 0 0 0 0 0 0 34 34
SIRXCCS002A INTERACT WITH
CUSTOMERS 31 31 6 6 0 0 0 0 0 0 0 0 0 0 37 37
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SIRXCCS201
APPLY POINT-OF-
SALE HANDLING
PROCEDURES
33 33 16 16 0 0 0 0 20 20 7 6 9 9 85 84
SIRXCCS202 INTERACT WITH
CUSTOMERS 33 33 18 18 0 0 0 0 45 45 6 6 9 9 111 111
SIRXCLM001A
ORGANISE AND
MAINTAIN WORK
AREAS
29 29 5 5 1 1 0 0 0 0 0 0 0 0 35 35
SIRXCLM101
ORGANISE AND
MAINTAIN WORK
AREAS
33 33 18 18 0 0 0 0 22 22 7 7 9 9 89 89
SIRXCOM001A COMMUNICATE IN
THE WORKPLACE 31 30 6 6 0 0 0 0 0 0 0 0 0 0 37 36
SIRXCOM101
COMMUNICATE IN
THE WORKPLACE TO
SUPPORT TEAM AND
CUSTOMER
OUTCOMES
34 34 19 19 0 0 0 0 22 22 6 6 11 9 92 90
SIRXFIN001A BALANCE POINT-OF-
SALE TERMINAL 1 1 0 0 0 0 0 0 0 0 0 0 0 0 1 1
SIRXFIN201
BALANCE AND
SECURE POINT-OF-
SALE TERMINAL
32 32 16 16 0 0 0 0 22 22 5 5 9 9 84 84
SIRXICT001A OPERATE RETAIL
TECHNOLOGY 62 62 21 21 0 0 0 0 47 47 5 5 10 10 145 145
SIRXIND001A
WORK EFFECTIVELY
IN A RETAIL
ENVIRONMENT
31 31 6 6 0 0 0 0 0 0 0 0 0 0 37 37
SIRXIND101
WORK EFFECTIVELY
IN A CUSTOMER
SERVICE
ENVIRONMENT
35 35 18 18 0 0 0 0 23 23 5 5 9 9 90 90
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SIRXIND102
PLAN A CAREER IN
THE RETAIL
INDUSTRY
33 33 19 19 0 0 0 0 23 23 6 6 12 12 93 93
SIRXINV001A
PERFORM STOCK
CONTROL
PROCEDURES
62 62 20 20 0 0 0 0 19 19 4 4 9 9 114 114
SIRXMER005A CREATE A DISPLAY 29 29 5 5 0 0 0 0 0 0 0 0 0 0 34 34
SIRXMER202 PLAN, CREATE AND
MAINTAIN DISPLAYS 33 33 17 16 0 0 0 0 20 20 4 4 9 9 83 82
SIRXOHS001A
APPLY SAFE
WORKING
PRACTICES
29 29 6 6 0 0 0 0 0 0 0 0 0 0 35 35
SIRXRSK001A MINIMISE THEFT 30 30 5 5 0 0 0 0 0 0 0 0 0 0 35 35
SIRXRSK201 MINIMISE LOSS 34 34 16 16 0 0 0 0 21 21 5 5 9 9 85 85
SIRXSLS002A
ADVISE ON
PRODUCTS AND
SERVICES
62 62 22 22 0 0 0 0 45 45 4 4 9 9 142 142
SIRXSLS201 SELL PRODUCTS
AND SERVICES 24 24 12 12 0 0 0 0 45 45 5 5 9 9 95 95
SIRXWHS101 APPLY SAFE WORK
PRACTICES 33 33 18 18 0 0 0 0 25 25 5 5 10 10 91 91
SITXOHS002A
FOLLOW
WORKPLACE
HYGIENE
PROCEDURES
29 29 5 5 1 1 0 0 0 0 0 0 0 0 35 35
TAEDEL301A PROVIDE WORK
SKILL INSTRUCTION 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0
TLIA2012A PICK AND PROCESS
ORDERS 0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
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TLIA2022A PARTICIPATE IN
STOCKTAKES 0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
TLIE2008A
PROCESS
WORKPLACE
DOCUMENTATION
0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1
