COMPANY

PROFILE

2

Performance 3

Management Model: 3

Corporate Strategy 3

About Llave 4

The Mine 4

Transportation 4

Typical Specifications Supplied 5

Transnet – Rails 6

Ports 6

Services 7

Equipment Fleet Development 8

Gallery 9

Ship Chandelling Gallery 10

Medical Consumables Gallery 11

Product list 12

Our Corporate Values 13

Administrative Efficiency and 14

Effectiveness Project (EFFE) 14

Our governance principals 15

Management of sustainable risk 16

Marketing Planning & Strategy 16

End of Document 17

INDEX

3

PERFORMANCE

Favourable conditions on the local

market sustained by a growing

demand and high prices

contributed to us obtaining both

local and export clients, on both

the supply of raw minerals in all

types and the transportation

thereof. Further to that we added

a ship chandler service, plastic to

fuel production, hygiene and

medical comsumables to our

portfolio. Our primary focus is

being the go-to entity on three

growth initiatives “ocean

economy”, medical consumables

and “black industrialization”. With

regards to the ocean economy, we

supply all perishable and non-

perishable (consumables and non-

consumables) products in all

grades and we provide support of

auxiliary services to vessels.

As a strategic growth plan, we

have incorporated disposable

medical consumables and hygienic

products as a value add to our list

of offerings. We are not

manufacturers of these products

however we are strategically

placed to import and supply these

products in bulk to all our local

clients.

Llave is completely committed to

generating conditions of social,

economic, and environmental

sustainability in South Africa.

We have formulated the “Llave

Way”, a set of values, principles,

and rules of conduct and a

corporate identity model that, in

line with most highly recognized

international standards,

requires of us transparency in our

processes, a search for increasing the

confidence in our stakeholders,

positioning ourselves in the forefront of

Transportation and Trading industry in

Southern Africa.

MANAGEMENT MODEL

The Llave Way is not a question of mere

rhetoric. It is a model of conduct that is

being rigorously implemented at all levels

of Llave and its contractors.

The Llave System, as we call it, is charged

with generating a “sustainability shock”,

working together with national, regional

and municipal governments, and with

local and international civil society.

At the same time, we are seeking to

continuously strengthen dialogue with all

stakeholders sincerely wishing to

improve the standard of living and well-

being of the population in South Africa.

The aim of such an open dialogue is to

allow us to understand the vision of or

management and to learn, working

together, how to be more efficient and

effective in that search for the

population’s well-being.

Each improvement in our operation and

environmental standards, every

investment made in improving our

processes and the technologies applied,

seeks to mitigate risk impacts and gain an

advantage over competitors with the

more efficient use of our resources and

in operational responsibility.

This concept addresses providing

competitive advantage over the long

term and satisfying clients with

exceptional levels of service and quality.

Llave Holdings however goes an entire

level further by ensuring that it adds

value by enabling prospective buyers to

source Products direct from Llave

Holdings.

In February 2017 due to an increased

demand by both National and

International Buyers for raw mineral

Products,

Llave Holdings decided to offer a

full service to their current and

prospective customers.

CORPORATE STRATEGY

Quite literally, the arteries of a

nation are its transport systems.

It therefore goes without saying

that improvements in

efficiencies, reliability and safety

within transport, is one of the

single most important strategic

issues facing the nation of South

Africa at present, and indeed the

entire region.

It is within the context of this

paradigm that Llave has been

formed, in order to provide

uniquely structured solutions to

the pressing issues of

transportation reform and the

development of an integrated

transportation framework.

The company has successfully

formed other business entities,

affiliates, operating

independently, and thus

optimize the entire

transportation value-chain, now

also including a direct supply of

minerals as well as Sea Freight.

All its affiliates/subsidiaries are

involved in the building of Llave

into an integrated transportation

and commodity Reseller

framework.

The transportation landscape

demands nothing less than fully

integrated solutions that draws

on the co-operation and inputs

of all stakeholders and which will

construct platforms for

significantly improved

transportation.

PERFORMANCE, MANAGEMENT, CORPORATE

4

LLave Holdings (Pty) Ltd, an established South

African company, has been operating in the

supplying of raw minerals specializing in coal,

chrome, iron ore, manganese and logistics since

its inception in 2017. We also offer Ship

chandelling, medical comsumables, hygiene

products, business development, business

management and business facilitation services

to sourcing raw minerals and logistics in South

Africa on behalf of foreign clients. The company

is a wholly black owned entity. Whilst the

company has recently being formed, its director

has over 10 years direct experience in logistics,

marketing and export.

Llave Holdings is involved in the full value chain

service of bulk transportation, commodities

supplies, coal beneficiation as well as being a

direct supplier of coal to prospective traders and

end buyers. This ensures us to have a

competitive edge against our competitors. Llave

Holdings has been conceived and designed

precisely to fulfil such a role and to become an

industry leader, pioneering the delivery of

uniquely sustainable logistics and raw mineral

supply.

THE MINE

Llave has direct access to mining companies and

small wash plants. This business method is

strictly managed, controlled by us and we do

everything according to our in-house policy. We

can offer the following specifications with

regards to coal.

PROVISIONS

We offer a wide range of fresh, frozen and dry

provisions to cater to the diverse preferences

and needs while remaining fully compliant with

the high demands of today's food supply chain

and international food safety standards.

Coupled with our deep understanding of the

challenging and dynamic shipping industry, our

commitment to excellence has made us one of

the preferred suppliers to the world's most

important ship managers and owners, as well as

major caterers who use our services worldwide.

Over the years, we are proud to support our

clients across the globe even in remote and

challenging locations.

We are the ideal providers of a one stop source for

an extensive range of dry and frozen foodstuff for

ships, container, general cargo, and oil tankers. We

provide all stores to ships base on giving our best

services for all customers. Our objective for success

is to become the trusted supplier for our clients.

Our project-based structure and margins are

appropriate to maintain and develop the business.

We are not driven to grow revenue and profit year

on year regardless of available opportunities. This

allows us to stay firmly focused on our current

clients as well as develop relationships with

companies that see value in our services and that

we can support.

We carry a wide variety of items to suit all your ship

need. We bring direct produce to you so that get

the best price from us.

EQUIPMENT

Freightliner Argosy 90 DDC530 with 50m3 side

trailers. This vehicle combination allows for

maximum permissible payload, suitable for both

low and high-density material.

TRANSPORTATION

Transportation is all about timely and accurate

delivery. There are few sectors that are as

demanding and intolerant to delivery mishaps as

transportation. Llave Holdings is totally dedicated

to these exacting standards of delivery and is

equally committed to ensuring that

predetermined long terms outcomes are achieved

and maintained, thus by providing the product as

well as the transportation to effect maximum

satisfaction.

Llave Holdings have grown considerably within this

short time to now be a recognized and preferred

entity within the bulk goods transportation market

in South Africa and abroad. Llave has longstanding

business partnerships with transportation firms, for

the use of their trucks to ensure no downtime in

schedule.

ABOUT LLAVE

5

Parameter Units A Grade B Grade C Grade D Grade

Calorific Value MJ /kg ad >27.5 >26.5 >23.0 >21.0

Total Moisture Maximum % (AR) 12.0 12.0 8.0 8.0

Ash Maximum % (AR) 15.0 16.0 18.0 21.0

Volatile Matter Maximum % (AR) 24.0 23.0 23.0 23.0

Sulphur Maximum % (AR) 1.0 1.0 1.0 1.5

Group Term Name of term Operating Since

Group E Departure EXW Ex Works (named place) 2017

Group F FOM Free On Mine 2017 Main carriage unpaid FOT Free On Truck Free 2017 FOR Free On Rail 2017 FAS Free Alongside Ship (named port of

shipment) 2013

FOB Free On Board (named port of shipment) 2013

Group C CFR Cost and Freight (named port of destination)

2013

Main carriage paid CIF Cost, Insurance and Freight (named port of destination)

2013

Group D Arrival DES Delivered Ex Ship (named port of destination)

2013

Typical Specifications

6

PORTS – RICHARDS BAY

LLave have recently established its

very own Slots and Storage

allocation in Richards Bay via a lease

agreement with an allocation

holder. As from December 2017,

Llave will be able to take its level of

service a step further, by being able

to Export Coal. An increasing

demand will ensure the success of

this initiative. Llave will focus on

Exporting its Coal Resources to

China, Asia, USA and Europe.

Richards Bay Coal Terminal (RBCT) is

the single largest coal terminal in

the world. Open in 1976 with an

original capacity of 12 million tons

per annum, it has grown into an

advanced 24-hour operation with a

design capacity of 96 million tons

per annum. PAGE 5

7

LLAVE SERVICES

WAREHOUSE & HANDLING FACILITIES/STEVEDORES

Lease with Port Authorities, facility owners or our own

in-house facilities to be used. Compile and negotiate a

long-term contract with Port Authorities and facility

owners.

Compiling and negotiating Service Level Agreements

(SLA’s) to secure back to back performance

requirements between the Port Authorities, and the

service providers. E.g. shipping, agents, road logistics,

rail logistics, storage and handling requirements.

FACILITIES LEASED FOR SHIPPING

Usage of:

Open and under roof facilities in the port situated

outside the Richards bay port area for commodities

that can’t be accommodated within the port area.

Facilities

Under roof storage SAPO – 17000 m2 Bulk

Open storage SAPO – 150000 m2

Open storage (undeveloped) – 40000 m2

MPT BERTH DEPTH:

Berths 606-608 & 706-708 – 13.5m

Berth 705 – 17.5m

MPT quayside equipment:

• 1 mobile crane (capacity 200 tons)

• 2 mobile cranes (capacity 100 tons each)

• 2 reach stackers (capacity 45 tons each)

• 2 rail gantry cranes (capacity 80 tons each)

SERVICES INCLUDED WITH FACILITIES

• Handling and storage of bulk and containers.

• Arrangement & management of stevedores.

• Arrangement & management of transport

from or to vessel.

• Handling in & management out of cargo from

facilities.

• Rail/road loading or discharge.

• 24 Meter weigh bridges for trucks.

• Rail weigh bridge.

• Bagging or stuffing of cargo when required.

• Loading coal and other raw minerals.

SERVICE PROVIDER PROCUREMENT.

ROAD/RAIL:

• Consolidation of cargos to lower transport cost

per product for clients.

• Consolidation of transport routes to optimise

the movement of cargo.

• Optimise the movement of cargo to lower

inventory and create opportunities for road

and rail services providers to perform and

value to be unlocked.

• Logistic chain management, execution and

control.

STRATEGIC

• Establish high level communication between

service suppliers, client and ourselves by

implementing.

• Quarterly meetings with service suppliers –

high level management.

• Monthly operational/project meetings with

service suppliers, middle management as well

as operational areas.

• Weekly operational meetings with service

suppliers

• Delivery & Pick-up

PLANNING

• The compiling of a specification of

requirements into a plan in order to co-

ordinate cargo movement and dictate service

provider behaviour. E.g. Shipping, agents,

terminals, warehouse facilities, stevedores,

road and rail

• Compile a detailed rail including. E.g. Number

of wagons required, type of wagons required,

when the wagons required are.

• Compile a detailed road transportation plan

including e.g. Number of vehicles required,

type of vehicles required, when are the vehicles

required. The compiling of a cost plan of all

elements in the chain.

8

PAGE 5

LLAVE EQUIPMENT FLEET DEVELOPMENT

To create a competitive environment in plant

equipment we have decided to develop a fleet of

equipment which is managed by ourselves through the

acquiring of equipment in two ways:

PLANT EQUIPMENT

Sourcing, usage, marketing and management of plant

equipment. Special rates and agreements on

equipment are negotiated due to large volumes

directed through one entity.

OWN EQUIPMENT DEVELOPMENT

Providing frond-end-loaders, bobcats, forklifts,

container ramps, bagging plants, weigh bridges, mobile

conveyors and cargo chutes. Joint venture with other

equipment owners for use in specific areas of

specialised requirements

FLEET DEVELOPMENT

To create a competitive environment in road transport

we have decided to develop a fleet which is managed

by ourselves through the acquiring of vehicles in two

ways:

ASSET MANAGEMENT

Sourcing, usage, marketing and management of long

and short haul bulk, beak bulk & tanker road transport.

Special rates and agreements on transport are

negotiated due to large volumes directed through one

entity.

FLEET DEVELOPMENT

Providing long and short haul road transport. Joint

ventures or Association Agreements with vehicle

owners for transport in specific areas of specialised

transport requirements.

PAGE 6

9 PAGE 8

Gallery

10

Ship Chandelling Gal lery

11

Medical Consumables Gal lery

12

One-Piece Cast Head Organic Transparent Mask. Non-woven Disposable coverall.

Disposable surgical 3 ply face mask. N95 Particulate respirator face mask.

FFP2 Respirator dusk mask. Disposable Clinical hand gloves.

Disposable plastic hand gloves (recyclable). Fluid resistant isolation blue gown.

Hand sanitizer. Non-woven Disposable coverall.

Disposable protective nonwoven medical body

suit with hood.

Product list

13

OUR CORNERSTONE VALUES:

• Mutual Respect is the energy that drives lasting business relationships.

• Constant Communication to elimate misundersting.

• Effiency in order to maximize time and effort.

• Integrity for both clients and suppliers to gain faith and trust in our business.

• Honesty is essential in instilling customer confidence.

• The first rule of money is, “People first.”

• Deed in order to create a culture that our word is our word commitment.

OUR CORPORATE VALUES

Our corporate values are values we in completely believe without fail, these are values we live by and we consider to be

non-negotiable. They shape our identity and are the basis on which we develop the abilities and behaviour we display in

our environment as well as our business.

14

ADMINISTRATIVE EFFICIENCY AND EFFECTIVENESS PROJECT (EFFE)

WAREHOUSE & HANDLING FACILITIES/STEVEDORES

STRATEGIC INITIATIVE

“Develop the plans established for 2017 for all the

business cases identified in the Efficiency and

Effectiveness project. Strengthen the process for

flexible decision-making, empowerment, authority. And

effectiveness with control; special attention will be

given to focusing on the internal client”.

Efficiency and Effectiveness are vital concepts in

business worldwide. They are key elements to modern

business management that have been adopted at Llave

in various strategic initiatives, including the one of the

same name: Project EFFE, Efficiency and Effectiveness.

EFFE is a programme with 10 business cases that

enable improvement in the agility, flexibility, efficiency

and effectiveness of the Operation’s administrative

and support processes.

Business Cases: Administrative system enabling high

organizational performance EFFE has put in place the

following administrative systems that enable high

performance in the Operation:

1. Agility with responsibility and control,

“Delegating greater authority and ensuring a

suitable level of control in the Organization to

count on the resources the Operation needs in

a timely fashion.”

2. Organizational model for business support –

Financial function,

“Developing the financial function with

business partners directly serving the

departments, in line with corporate strategy.”

3. Service-contacting cycles

“Streamlining contracting process so that the

Operation receives the services it requires in a

timely manner.”

4. Personnel recruitment process, “Aligning the

focus of the Human Resource processes with the

Organization’s needs to growth and change.”

5. Strategic plan and management of IT,

“Transforming the focus of IT to ensure

alignment with the business, long-term

sustainability, and agility in solution integration.”

6. Planning and Budget Process, “Transforming

the focus of these processes to align them with

the short-, middle-, and long-term needs of the

business.”

7. Maintenance processes of mining equipment,

“Strengthening the ability of the planning,

programming, and analysis processes for

improving the availability and reliability of the

equipment.”

8. Supervisory Management Model, “Focusing

the supervisor’s high performance and leadership

towards reaching goals based on his or her daily

activities.”

9. Service Management Model – Internal Client,

“Establishing and monitoring the levels of

internal service so that the processes deliver

their products to the clients efficiently and

effectively.”

10. Leadership Model – Taking a lead in

developing practical solutions for our clients on a

client by client base.

15 PAGE 10

Health, Safety and Environment

Our highest priorities are the safety and health of all those who work in our operations and the care of the environment. We are committed to obtaining excellent results in our business by applying work processes that minimize risk to people, the environment, the equipment and the installations.

Respect

It is essential that the members of the Llave community respect every one another regardless of gender, race, colour, religion, sexual orientation, or any other difference in thought or lifestyle, always in keeping with our values and with South African law. We owe the same respect to the communities we live in and to those with which we are associated. We are particularly interested in the active promotion of women at Llave, and in the hiring of local minority and ethnic populations.

Responsibility

Responsibility has two sides; our rights, which we must exercise fully and our duties, which are related to our decisions concerning the business under our responsibility, the environment, the communities, our collaborators and other stakeholders. At Llave, we call that “taking authority”

Ethics

We are convinced that being ethical, individually and collectively, is a moral imperative and key to Llave’s success. Consequently, in addition to complying with legal requirements, we are interested in obtaining results by always maintaining a standard of behaviour that is ethical, honourable and stringently honest in our actions.

Transparency

It is our aim to maintain relations and communications that are clear, open and consistent with our colleagues at any level of this organization and with other stakeholders. We are open to sharing the way the way we think and act, and to sincerely listen to opinions of others.

Integrity

We must be consistent in what we say and what we do, therefore, we consider sincerity and honesty to be fundamental.

Empowerment

We firmly believe that we can choose our destiny. We are freely able to make decisions in line with our aspirations for growth and development. We value leadership, participation, innovation, adaptability and teamwork.

OUR GOVERNANCE PRINCIPALS

16

Health and Safety

Health and Safety of workers during operations proper to Llave and guarantee of a suitable response in case of emergency.

Occupational diseases and accidents, escalation of an emergency or lack of timely care of people.

Plans for emergency prevention and care and Occupational Health Programme.

MANAGEMENT OF SUSTAINABILITY RISKS

Llave currently has a system for risk identification that defects, prioritizes, measures and manage risks to which the

Company is exposed. All risks are managed and mitigated as far as possible. The most noteworthy include:

ORGANIZATIONAL STRUCTURE

OF THE MANAGEMENT MODEL

IN SUSTAINABILITY

MARKETING STRATEGY AND

PLANNING

Llave has defined a structure to manage each

of the aspects of sustainability, distributed

throughout the following positions and roles

LLave’s Marketing Department will be focusing on the

following Strategies for this coming 2018.

Relationship marketing have indeed transformed into

customer relationship management (CRM), with a

hybrid of marketing relationship programmes that

range from relational to transactional to outsourcing

market exchanges and customer interactions.

The strategies though to be the most relevant to

address strategic (coal) customer objectives are:

• Customer service;

• Key account management; and

• Customer communication – either personally

via sales team or impersonally using another

method of communication; &

• Product availability – the assured availability of

current products is more important than

introducing new products.

• Back to Back (B2B) Internet Website Marketing.

• Generating Website Traffic on Google toward

the Llave Website.

• Internet Marketing

CORPORATE ADMINISTRATION

Chief Operating Officer

ECONOMIC MANAGEMENT

Financial Vice-Presidency

LABOUR MANAGEMENT

Human Resources Department

SAFETY MANAGEMENT

Department of Safety and Emergency

HUMAN RIGHTS MANAGEMENT

Head of the Human Rights Programme

PROGRAMME RESPONSIBILITY

MANAGEMENT

Department of the Coal Quality

Management System

17 PAGE 12

PAGE 13

CONTACT US

www.llave.co.za

Email: info@llave.co.za

Facebook: Llave Holdings

Instagram: @llaveholdings

Twitter: @llaveHoldings

Linkedin: Llave Holdings

Skype: llave holdings

Telephone: +27(0)78 152 4004