Community Outreach Efforts

World Environment Center

April 24, 2003

“Industry only has the right to succeedwhere it performs a real economic service

and is a true social asset.”

Robert Wood JohnsonChairman, Johnson & Johnson1932-1963

Founded in 1886 in New Brunswick, NJ World’s most comprehensive and broadly

based manufacturer of health care products

Family of 200 companies in 54 countries Selling products in more than 175

countries 108,300 employees

2002 Sales

Pharmaceutical

Consumer

Medical Devices& Diagnostics

Total Sales - $36.3 Billion

47%

18%

35%

Enduring Performance

70 consecutive year of sales increases 18 consecutive year of double-digit

earnings increases 40 consecutive years of dividend

increases

Sustaining Principles

Broadly based in human health care Decentralized Management Manage for the Long Term Foundation of Values – Our Credo

Our CredoWe believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services.

In meeting their needs everything we do must be of high quality. We must constantly strive to reduce our costs

in order to maintain reasonable prices. Customers’ orders must be serviced promptly and accurately.

Our suppliers and distributors must have an opportunity to make a fair profit.

We are responsible to our employees, the men and women who work with us throughout the world.

Everyone must be considered as an individual. We must respect their dignity and recognize their merit.

They must have a sense of security in their jobs. Compensation must be fair and adequate,

and working conditions clean, orderly and safe. We must be mindful of ways to help our employees fulfill

their family responsibilities. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development

and advancement for those qualified. We must provide competent management, and their actions must be just and ethical.

We are responsible to the communities in which we live and work and to the world community as well.

We must be good citizens--support good works and charities and bear our fair share of taxes.

We must encourage civic improvements and better health and education. We must maintain in good order

the property we are privileged to use, protecting the environment and natural resources.

Our final responsibility is to our stockholders. Business must make a sound profit.

We must experiment with new ideas. Research must be carried on, innovative programs developed

and mistakes paid for. New equipment must be purchased, new facilities provided

and new products launched. Reserves must be created to provide for adverse times.

When we operate according to these principles, the stockholders should realize a fair return.

Johnson & Johnson

written by Robert Wood Johnson in 1943 a shared system of values/our moral compass the “glue that holds us together” 36 languages - expresses our responsibilities to:

Our CustomersOur Customers

Our EmployeesOur Employees

Our Communities/EnvironmentOur Communities/Environment

Our StockholdersOur Stockholders

Our Credo

Our Credo &Sustainable Growth

Our Credo Responsibility

Sustainable Growth

Planet

ProfitsPeople

to customers/employees

to community& environment

to stockholders

Next Generation Goals

EnergyU sage

W aterU sage

R aw M ateria lU sage

N on-ProductO utput

ManufacturingCost

C ost R eduction

R egulatoryC om pliance

ISO 14001C ertification

Compliance

R isk R eduction

N ew Product/P rocess

Assessm ent

New Product/P rocess Development

Speed to M arket

C onservation /C om m unity

Activ ities

Public Image/Brand Equity

J&J R eputa tion

C om petitive AdvantageOutcome

Drivers

Dashboard

Next Generation Goals

EnergyU sage

W aterU sage

R aw M ateria lU sage

N on-ProductO utput

ManufacturingCost

C ost R eduction

R egulatoryC om pliance

ISO 14001C ertification

Compliance

R isk R eduction

N ew Product/P rocess

Assessm ent

New Product/P rocess Development

Speed to M arket

C onservation /C om m unity

Activ ities

Public Image/Brand Equity

J&J R eputa tion

C om petitive AdvantageOutcome

Drivers

Dashboard

Community Outreach Goal

Each manufacturing/R&D facility:Develop and implement a site-specific

community outreach planInitiate and maintain a community

forum (if it is a High Exposure facility)

Community Outreach Program

Annually assess community interest and concerns

Identify specific goals and objectives Prepare an action plan that includes timing

and resources (human/monetary) Obtain approval of site management to

execute the plan Document the plan and progress against the

goals and objectives

Community Forum

Conduct assessment to evaluate the type and level of concern found in the

community at large identify individuals or community groups that

actively participate in public policy decisions determine the type of forum that is most effective

for the community Select a setting that allows for two-way

dialogue between the community and J&J representatives

Conduct dialogue no less than once a year

2002 Status

98% Developed and began implementation of its

Community Outreach Plan

69% Initiated a Community Forum

Internal Recognition

J&J Environmental Award Program Performance Innovation (Business Value) Leadership (Community Outreach)

Ethicon Endo-Surgery

Partnership with Crayons to Computers in Cincinnati, Ohio Provide refurbished computers and other

office supplies to local needy schools Volunteer employees sort donated

products and deliver supplies Since 1998, donated 28 tons of supplies

J&J India

Converted and maintain a 6.5-acre public garden in Mumbai that attracts more than 3,000 visitors a day Utilizes the facility’s treated waste water Uses fertilizer that was converted from

organic plant waste from a Vermi process using earthworms

J&J Brazil

Provide opportunity and material for local underprivileged women in Sao Jose dos Campos to develop occupational skills Donate raw material remnants from

o.b. Tampons Taught the women a skill Produce dresses and bibs for needy

children

External Recognition

51 facilities in U.S. and Puerto Rico were accepted as charter members of the U.S. EPA National Environmental Performance Track Environmental Management System Sustained record of compliance Demonstration of continuous improvement Community outreach and engagement

External Recognition

Johnson & Johnson rated #1 for the fourth straight year in the Harris Interactive® Reputation Survey Emotional Appeal Products and Services Vision and Leadership Financial Performance Workplace Environment Social Responsibility

External Recognition

Dow Jones SAM 2000 Sustainability Rating - rated a sustainability leader above industry average

Innovest Eco Value 21 Rating “AAA” - highest rating

Our Credo Commitment

“We are responsible to the communitiesin which we live and work and

to the world community as well…”

Good Corporate Citizen