Embed Size (px)
Citation preview
Outline
• CoPs in Scotland • Findings from recent research• What does this mean for you?• Practical support
+ 8 Special Health Boards
Accountable Officers Network Scotland“The controlled Drugs Accountable Officer’s Network Scotland has found the community a really useful way to have a single repository for storing approved documents whilst being able to signpost practitioners to a single source of information” Audrey Thompson
Learning Disability Speech & Language “The Community builder toolkit enabled the community to create the website we envisaged which allowed us to manage, store and share documents whilst also
creating discussions on specific special interest topics” James Reid
Borders Research Forum“The community is for everyone its main purpose is to offer support,
start a discussion, or a blog about a particular research topic and to
highlight the work currently ongoing within NHS Borders” Joy
Borowska
NHS24 Knowledge Lab“NHS 24 made full use of the support and technology available from Knowledge Services to support our need to develop and design our CoP. Knowledge Services support and level of expertise proved invaluable, we could not have done it without them” Clare Scalon
AAC: A Right to Speak“To date the community has been particularly useful to members in building peer relationships with existing partnerships, and has enhanced best practice, idea sharing and subject related discussions” Joanne Boyle
Highland Link Practitioners “The Community website as an essential tool to deliver the programme as it enables the core team and specialists to share resources across a diverse geographic area.Recognise the value and importance of workbased learning supported by a range of specialists that individuals in remote areas would not normally have easy access.”
Dementia Managed Knowledge Network (MKN)The dementia MKN offers up-to-date information, new resources and opportunities for discussion. Av monthly stats =450Number of CoPs =18Number of members = 492 (excluding many of the CoPs)
Dementia Supporting ChangeThe website provides access to the resources for the programme masterclasses plus additional useful resources to support projects. The Discussion area supports regional learning sets.
CoP support a range of topics including
• Quality improvement initiatives• National quality improvement
collaboratives • Education programmes• CPD• Topic specific• Clinical• Managed Clinical Networks• Professional groups
Evidence and local context
People and experience
Grey literature eg local reports, stats
Literature searches eg Medline
Librarians to help
Searching and synthesis
Actionable knowledge
Social use of knowledge
Knowledge into actionSocial
interaction and social learning
Knowledge in actionable formats
Over to Igor to hear about his research
The Core GroupAn online community has four “Core” roles that need to be addressed.
• Link with activities at face to face meetings
• Look for opportunities to promote
• Summarise discussions
• Organise content• Keep it up to date• Devolve responsibilities to
sub pages
• Moderate members on receipt of an email
• Email welcome message with instructions
• Encourage and invite new members
• Promote use of profiles
• Monitor key websites• Add new links, news etc• Publish lessons learned
All this needs support from a
FACILITATOR
Sect
ion
5 –
Measu
rin
g Im
pact
K2A Evaluation Framework
Results Chain
For more info and the templates to use the framework contact: [email protected]
Practice is safer, more efficient and more effectiveMedium-term
Outcomes
Workshop to develop Charter and planDevelop Community WebsiteAgree hot topic for discussion
Core GroupFacilitatorOnline tool
K2AActivities/Outputs
K2AInputs
DIRECTCONTROL
Members join and participate
KnowSolutions developed together to improve practiceMembers invite others to join and report CoP useful
Reach
Short-termOutcomesDIRECT
INFLUENCE
Health outcomes are improvedLong-termOutcomes
INDIRECTCONTROL
An illustration using the example of the effect of a Community of Practice
Staffing
• .5wte AfC band 5 - technical support and training for new website administrators for 3 months, set up new community websites with generic content
• .5wte AfC Band 4 admin support to manage communication and general support eg the 6 monthly reviews
• AfC Band 6 or 7 facilitate workshops as required• Technical support from IT for bugs fixes
Technology
• Widgets based technology based on Umbraco content management system developed to support front end content entry
• 18 different types of widgets to support range of functionality
• 2 colour schemes• Search - option to toggle to search The
Knowledge Network from CoPs
