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8/14/2019 Communication & Stress
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Communication and StressCommunication and Stress
ManagementManagement
Presented by:Presented by:
1- Sami Hassan1- Sami Hassan
2- Kawther Mohammed2- Kawther Mohammed
3- Seham Abd Elhameed3- Seham Abd Elhameed4- Khalid Qasem4- Khalid Qasem
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What Is Stress?What Is Stress?
StressStress
...... is an internal alarm systemis an internal alarm systemthat prepares your body forthat prepares your body foraction in response to any real oraction in response to any real or
perceived threat or fear. Inperceived threat or fear. Inmoderation, stress is natural,moderation, stress is natural,
normal and necessary.normal and necessary.
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Common EventsCommon Events
Little FrustrationsLittle Frustrations
Other Peoples BehaviorOther Peoples Behavior
workworkHealth IssuesHealth Issues
MoneyMoney
MisunderstandingsMisunderstandings
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(1) Physical Reactions(1) Physical ReactionsDifficulty breathingDifficulty breathingMuscle aches/headachesMuscle aches/headaches
(2) Emotional Reactions(2) Emotional ReactionsGetting angry easilyGetting angry easilyFeeling tiredFeeling tiredDifficulty concentratingDifficulty concentrating
SymptomsSymptoms
(3) Behavioral Reactions(3) Behavioral ReactionsEasily agitatedEasily agitatedAvoiding friends, familyAvoiding friends, family
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Stress managementStress management
Stress management is a decision-Stress management is a decision-making process. When we aremaking process. When we are
under stress, there are threeunder stress, there are three
major ways we can deal with it ;major ways we can deal with it ;
The AAAbcs of StressThe AAAbcs of Stress
A alter itA alter it
A avoid itA avoid it
A accept itA accept it
b building our resistanceb building our resistance
c changing our perceptionc changing our perception
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** AlterAlter : removing the source of: removing the source ofstress by changing something.stress by changing something.
Problem solving, directProblem solving, directcommunication, organizing,communication, organizing,planning, and time management areplanning, and time management arecommon techniques for alteringcommon techniques for altering
stress.stress.
** AvoidAvoid : removing oneself from the: removing oneself from the
stressful situation.stressful situation.To conserve stress energy,To conserve stress energy,people sometimes need to walkpeople sometimes need to walk
away, say No, withdraw.away, say No, withdraw.
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**Accept = equipping oneself physicallyAccept = equipping oneself physically
and mentally for stress.and mentally for stress.
*building = building resistance*building = building resistance
Physically proper diet, regular aerobicPhysically proper diet, regular aerobic
exercise, and systematic relaxationexercise, and systematic relaxation
techniques.techniques. Mentally- taking time for mental health,Mentally- taking time for mental health,
and getting clear aboutand getting clear about
goals/values/priorities.goals/values/priorities. Socially- by building and maintainingSocially- by building and maintaining
support systems.support systems.
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** change:change:
Change the way you perceiveChange the way you perceivethe situation or yourself.the situation or yourself.
Changing unrealisticChanging unrealistic
expectations and irrationalexpectations and irrational
belief is a good start.belief is a good start.
Building self-esteem andBuilding self-esteem andcultivating a positive attitude.cultivating a positive attitude.
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Is Stress good or bad for us ?Is Stress good or bad for us ?
Some amount of stress isSome amount of stress isessential for us to excel in life.essential for us to excel in life.
This isThis is good stressgood stress oror
EUSTRESSEUSTRESS
But when stress is too much thenBut when stress is too much then
it reduces performanceit reduces performance. This is. This isbad stressbad stress or DISTRESS or DISTRESS
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Is STRESS good or bad for us ?Is STRESS good or bad for us ?
So all efforts should be toSo all efforts should be toconvert all stresses intoconvert all stresses into
EUSTRESS This can beEUSTRESS This can beachieved by stressachieved by stress
management techniquesmanagement techniques
All stresses can be GOOD
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Stress and Performance:Stress and Performance:
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Eustress
Stress and Performance:Stress and Performance:
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Distress
Stress and Performance:Stress and Performance:
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Stress and PerformanceStress and Performance
Dealing more effectively withDealing more effectively with
stress improvesstress improves performanceperformance
andand the quality of lifethe quality of life
It is like salt and pepper to life
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How to Handle StressHow to Handle Stress
Stress Management TechniquesStress Management Techniques A Set goalsA Set goals
BB.. Establish prioritiesEstablish priorities
C. Take time outC. Take time out E. Think positivelyE. Think positively
F. Have a sense of humorF. Have a sense of humor
G. CommunicateG. Communicate H. Make decisionsH. Make decisions
I. Get supportI. Get support
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CommunicationCommunication
It is the transmission of a messageIt is the transmission of a message
from a sender to a receiver in afrom a sender to a receiver in a
different ways.different ways.
It needs a ways to get stressfulIt needs a ways to get stressful
feelings outside of your body andfeelings outside of your body and
onto an external source.onto an external source.
Communicating consider anCommunicating consider an
important one of these ways.important one of these ways.
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Is the stressed person considersIs the stressed person considers
sender or receiver?sender or receiver?
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What do you need as stressedWhat do you need as stressed
personperson
A soft massage helps loosenA soft massage helps loosen
muscle tightness and encouragesmuscle tightness and encourages
deep breathing, which in turn,deep breathing, which in turn,
will help you get rid of stress'will help you get rid of stress'physical manifestations.physical manifestations.
You need an external source toYou need an external source to
get stressful feelings outside ofget stressful feelings outside ofyour body .your body .
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But there are three ways ofBut there are three ways of
communication:communication:
2.2. Communications with your GodCommunications with your God
4.4. Communications with your selfCommunications with your self
6.6. Communications with othersCommunications with others
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Communications with your GodCommunications with your God
((Having faithHaving faith))
Keeping God at the Center of LifeKeeping God at the Center of Life
Pray:Pray:Acknowledge and Submit to GodsAcknowledge and Submit to Gods
Sovereign Control Over All EventsSovereign Control Over All Events
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Communications with your selfCommunications with your self
Self understandingSelf understanding Self-controlSelf-control Recording your thoughts in a journal orRecording your thoughts in a journal or
diary is a great way to get stressfuldiary is a great way to get stressfulfeelings outside of your body .feelings outside of your body .
your signalsyour signals 1. Listen to your body1. Listen to your body
2. Listen to your feelings2. Listen to your feelings 3. Listen to your spirit3. Listen to your spirit
4. Listen to your relationships4. Listen to your relationships
Listen to relaxing musicListen to relaxing music
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Communications with othersCommunications with others
Talk and confide to a personwhom you trust : friend, parent,teacher, relative, etc.
Friends and family are some ofFriends and family are some of
your greatest sources of stressyour greatest sources of stress
relief.relief.
They are there to offer help andThey are there to offer help and
guidance. Take this help, and talkguidance. Take this help, and talk
your way toward a more saneyour way toward a more sane
life!life!
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Effective Communication is neededEffective Communication is needed Share information with employees toShare information with employees to
reduce uncertainty about their jobsreduce uncertainty about their jobs
and futures.and futures.
Developing effective communicationDeveloping effective communicationskills can help us avoid stressfulskills can help us avoid stressful
misunderstandingsmisunderstandings ,false,false
assumptions and costly mistakes.assumptions and costly mistakes. Effective communication can alsoEffective communication can also
reduce unnecessary resentments andreduce unnecessary resentments and
tension in our relationships.tension in our relationships.
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Taking the time to communicateTaking the time to communicate
effectively builds:effectively builds:
Trust,Trust,
Better understanding,Better understanding,Cooperation,Cooperation,
Harmony,Harmony,
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When you find yourself gettingWhen you find yourself getting
stressed, it's important tostressed, it's important to
remember that communicating yourremember that communicating your
feelings or venting frustrations arefeelings or venting frustrations aregreat ways to take the pressure offgreat ways to take the pressure off
your heavy heart and onto someoneyour heavy heart and onto someone
who can help you.who can help you.
summary
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R fReferences
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ReferencesReferences www.stresstips.comwww.stresstips.com www.quantadynamics.comwww.quantadynamics.com www.stress.orgwww.stress.org www.hyperstress.comwww.hyperstress.com www.distress.comwww.distress.com www.google.com/search?hlwww.google.com/search?hl==en&qen&q
=communication+%26+strees+management=communication+%26+strees+managementf&oqf&oq=&=&aqiaqi==stress.about.com/od/relationships/ht/howtoasstress.about.com/od/relationships/ht/howtoas. htm. htm
stress.about.com/od/relationships/ht/healthycstress.about.com/od/relationships/ht/healthycomm.htmomm.htm
www.pivpoint.com/www.pivpoint.com/ www.mindtools.comwww.mindtools.com
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lationships/ht/howtoasserthttp://www.distress.com/http://www.hyperstress.com/http://www.stress.org/http://www.quantadynamics.com/http://www.stresstips.com/8/14/2019 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Thank you foryour attention