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Communication in JOBs

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Communication in JOBs. Shi Wang wan09298846. What is communication?. wikipedia shows :Communication is the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. Give message to receivers Then get feedback. - PowerPoint PPT Presentation

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Page 1: Communication in JOBs
Page 2: Communication in JOBs

wikipedia shows :Communication is the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior.

http://en.wikipedia.org/wiki/File:Transactional_comm_model.jpg

Give message to receiversThen get feedback

Page 3: Communication in JOBs

Verbal Communication

sounds, words, language and speaking.

face to face.

Public speaking also is a verbal communication

Page 4: Communication in JOBs

Non-Verbal Communication

No talking But body language Or singing, music, dancing.

Physical contact, like, shaking hands, pushing, patting and touching expresses the feeling of intimacy. Facial expressions, gestures and eye contact are all different ways of communication

Page 5: Communication in JOBs

Written Communication

Written communication is practiced in many different languages.

E-mails, reports, articles and memos are some of the ways of using written communication in business。

Page 6: Communication in JOBs

Visual communication Visual communication is visual display of

information, topography, photography, signs, symbols and designs.

Page 7: Communication in JOBs

People why not communicate

1.Wrong words

2.Only speak never listen

3.Bad attitude

4.Bad environment

Page 8: Communication in JOBs

Communication in jobsWhy jobs need to communicate

•Interview for find job

•Department meeting

•Check work plan

•In telephone

•Face to client

•Sales through telephone

•Service customers

•Media interview

Page 9: Communication in JOBs

Communicate : interview

Job interview as a professional meeting.Good communication includes asking pertinent and thoughtful questions in your interview.

Closing the interview is key to getting the job.

http://www.insightperformance.com/blog/bid/102922/Recruiting-Interview-Etiquette-for-Employers

I HATE INTERVIEW

Page 10: Communication in JOBs

Communication when training

http://www.ypm.ltd.uk/training.php

Chinese people said:Please asking IFYou don’t understand.

Training is a importantStep for working.

When people training you can ask any question becauseIt’s your duty to makeSure you will doingWell when you workingFor company.

Page 11: Communication in JOBs

Communication with customers

Positive Communication With Customers,then we will sale a lot.Positive Communication With Customers,then we will sale a lot.

Effective communication in Sales encompasses many ideas. Though Effective communication in Sales encompasses many ideas. Though an effective sales transaction would include a purchase, an effectively an effective sales transaction would include a purchase, an effectively communicated sale might end up with the buyer purchasing less communicated sale might end up with the buyer purchasing less because he understands that he doesn't need the entire product he is because he understands that he doesn't need the entire product he is being solicited to purchase. Sales associates have their work cut out being solicited to purchase. Sales associates have their work cut out for them--as they must practice their work with regard to ethics, while for them--as they must practice their work with regard to ethics, while focusing on commission that might not always come from only giving focusing on commission that might not always come from only giving people the essentials of what they need. The most effective sales people the essentials of what they need. The most effective sales associates are the ones who are great communicators. A variety of associates are the ones who are great communicators. A variety of communication skills come into play in sales--being able to strike up a communication skills come into play in sales--being able to strike up a conversation about anything, listening to the needs of the person conversation about anything, listening to the needs of the person you're speaking with and speaking with the purpose of making a sale. you're speaking with and speaking with the purpose of making a sale.

Page 12: Communication in JOBs

Communication with Colleague

We are not alone———

Team work are very important———Communication is a vital factor of all interpersonal interaction and especially that of a team. Team members must be able to articulate their feelings, express plans and goals, share ideas and see each other's viewpoints.

If argue we can ask boss————

Page 13: Communication in JOBs

Communication with BOSS(CEO,manager,e.g.)

Ask for raise or complain ( =.=)Make sure your questions are good for team arrange.

Also have to let boss knows the main working content of your team.

Include some events of your group.

Page 14: Communication in JOBs

Listening also is communication

Use your pen to write Use your heart to feel Use your mouth to ask Use your ears to hear

Page 15: Communication in JOBs

ways to communicate in jobs powerfully

Communication is more than the words we speak. Communication is about who we are and how we express ourselves and relate to the world. Communication is the message we deliver through nonverbal as well as verbal means.

Here are some ways to make Communicate Powerfully!

Page 16: Communication in JOBs

Clearly & honest

Be clear about what you want to express

What do you most want the other person or organization to understand?

To be honest and polite

Page 17: Communication in JOBs

Diversity & flexibility

Diversity & Common Ground.

Identify the interests of the person you're speaking with

Effective communication therefore requires awareness, flexibility

Page 18: Communication in JOBs

silence

Silence. We learn about each other by what we don't say

as much as by what we say. We learn about each other by listening to which topics we discuss as well as the ones we avoid. This occurs in all types of relationships - organizational, professional and intimate.

Page 19: Communication in JOBs

responsible

Communication is about being 100% responsible for the other person's listening. This means that if you don't feel understood, you've not completed the job of communicating. Don't blame others for their not hearing you

Page 20: Communication in JOBs

conflict

Conflict & differences of opinion are unavoidable. We learn more from differences opinions.

Sometimes have to compromise

Page 21: Communication in JOBs

Life are not a gameWe have to focus onHow to communicateWith othersWe have to know each Others.

Make sure you are Communicate with People in your jobs,That’s the way toImprove your qualityOf jobs.

Page 22: Communication in JOBs

1.Viewed on 14/8/2012http://www.buzzle.com/articles/four-types-of-communication.html2. http://www.edu-hb.com/html/201109/09/20110909163310.htm3.http://www.nipic.com/show/1/11/4018711k44c0363f.html4.http://www.best-job-interview.com/tips-for-job-interviews.html5.http://www.emergenetics.com/astd-survey-insights-pt-26.http://www.ehow.com/about_6577527_effective-communication-sales.html7. http://www.djgtzy.gov.cn/upload/2011/4/2617657281.jpg8. http://www.yzxw.com/yzkb/Newspaper/DianZiBao/2010/11/17/8_4.jpg9. http://www.qualitycoaching.com/Articles/communication.html10. http://grincourtconsulting.blogspot.com.au/2010/11/importance-of-being-honest.html11. http://www.jeremycwilson.com/2010/02/diverse-admit-1day/12. http://www.designofsignage.com/application/symbol/hospital/largesymbols/keep-silence.html13. http://www.journyx.com/blog/ultimate-responsibility14. http://www.speak-first.com/courses/business-effectiveness/managing-conflict.aspx15. http://www.student.chula.ac.th/~51442045/for%20teacher.html