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For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239.
Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
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Zone 2Zone 3
Zone 4
Zone 6 Zone 5
Zone 7
Zone 8
2.7
2.6
2.5
2.3
2.4
2.2
2.1
2.9
2.8
1.14
1.13
1.11
1.101.9
1.8
1.7
1.11.2
1.41.12
1.5
1.6
4.1
4.14.2
4.3
4.4
4.54.6
4.7
3.1
3.2
3.3
3.53.4
3.6
3.6
5.6
5.7
5.8
5.5
5.45.3
5.25.1
6.1
6.2
6.36.4
6.5
6.6
7.8
7.10
7.9
7.7
7.6
7.6
7.5
7.3
7.27.1
8.2
8.1
4.7
3.7
7.11
Impact Area with Replacement Zone and Project Areas
¥September 30, 20181 in = 800 ft
0 1,000 2,000 3,000500Feet
NORTH ANDOVER
LAWRENCE
ANDOVER
UPDATE:COLUMBIAGASRESTORATION
RESTORATION
SUBSTANTIALCOMPLETION
EquipmentReplacementandRepair
•18,500+newappliancesandequipmentinstalled
•40,000smokeandcarbonmonoxidedetectorsinstalled
•No-CostEquipmentRepairPlanCoverageuntilMay1,2020forresidentialcustomersand1yearfromthedateofequipmentinstallationorrepairforbusinesscustomers
ResidentialClaims
•22,591totalresidentialclaimsprocessed
•97.2%residentialclaimsclosed
•2.8%residentialclaimsopen
•$72.5Mpaidout
OutdoorRestoration
•44milesofgasmainlinesreplaced
•5,000newservicelinesinstalled
•4,000propertiesrestoredincludinglawns,irrigationsystems,shrubs,walkways,etc.
•Repavingoffourstateroadways
BusinessClaims
•2,649totalbusinessclaims
•96.8%businessclaimsclosed
•3.2%businessclaimsopen
•$36Mpaidout
LAWRENCE
ANDOVER
NORTH ANDOVER
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
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OLD
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MARION AVE
RAM
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RT
495
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495 SB
HIDDEN FIELD RD
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PHILLIPSCMN
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RA
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495 NB
INTERSTATE 93
INTERSTATE
495 SOUTH
BOUND
INTERSTA
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495 N
ORTH
BOUND
Zone 1
Zone 2Zone 3
Zone 4
Zone 6 Zone 5
Zone 7
Zone 8
2.7
2.6
2.5
2.3
2.4
2.2
2.1
2.9
2.8
1.14
1.13
1.11
1.101.9
1.8
1.7
1.11.2
1.41.12
1.5
1.6
4.1
4.14.2
4.3
4.4
4.54.6
4.7
3.1
3.2
3.3
3.53.4
3.6
3.6
5.6
5.7
5.8
5.5
5.45.3
5.25.1
6.1
6.2
6.36.4
6.5
6.6
7.8
7.10
7.9
7.7
7.6
7.6
7.5
7.3
7.27.1
8.2
8.1
4.7
3.7
7.11
Impact Area with Replacement Zone and Project Areas
¥September 30, 20181 in = 800 ft
0 1,000 2,000 3,000500Feet
NORTH ANDOVER
LAWRENCE
ANDOVER
EDMANDSRD
PARKER
ST
SILSBEERD
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ROBINSO
N CT
AMESST
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RA
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CH
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114 T
O RT
495 S
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Grafton LN
HALSEY ST
STON
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TO RT 28 SB
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PARKER ST
TURNPIKE ST
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T
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HAR
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TOYEAVE
WILLIAM
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GRANVILLE
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CLIFTON ST
DANA
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AND
OVE
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HARDING ST
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TURNPIKE ST
ALLEY
ALLEY
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HU
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FURBERST
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ST
DALTO
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SARGENT ST
BLANCHARD ST
CU
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ST
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Alle
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ELM
WO
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MOUNT
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T
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LOCK
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SHAWSHEEN RD
ALLEY
ALLEY
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SOUTH STALLEY
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LN
DANA STMARKET ST
ALLEY
BIRCHDR
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FAULKNERRD
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ALLEY
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T
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MAIN ST
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SC
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T
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STATE 495
BROOKFIELD ST
LEWIS
ST
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MO
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UN
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ST
ELM
ST
FRO
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MAIN ST
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CAMBRIDGE ST
HAVERHILL ST
CROSS ST
COPLEY ST
MARSTON ST
STACY D
R
THO
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SHEPLEY ST
COLB
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BINNEY ST
LAWRENCE ST
GAMBLES
PL
LINCOLN ST
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HIGH PLAIN RD
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Alley
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CHESTNUT CT
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CR
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ST
BARTLET ST
APPLETON
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AVE
HAVERHILL ST
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JEFFERSON S
T
LIN
CO
LN C
IR
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CIR
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BOXFORD ST
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ST
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T
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PL
WE
STM
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TER
RO
AD
WAY
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OD
WAY
SUMMER ST
LA SALLE
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SUTTON ST
ORCHARD ST
MARSTON ST
SOUTH CANAL ST
TREMONT S
T
AMESBURY ST
STEVENS ST
BRYANLN
SUTTONWAY
OLD
CAMPUS RD
FLORALST
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RA
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MA
SS
AC
HU
SE
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DR
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PL
STEVENS ST
AMESBURY ST
SPENCERCT
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AND
OVE
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FILTERBED RD
MASON ST
WIL
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RD
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WH
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495 NB
FURBER AVE
CHADWICK ST
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MAIN ST
INTER
STATE 495
NE
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T
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CLI
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CYPRESS TER
UN
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MAIN ST
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BRADFORD ST
PILG
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MYRTLE ST
DEM
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CT
ALLEN
ST
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BUSWELL
ST
SARA
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R
RA
MP
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495
SB
TO
MA
SS
AC
HU
SE
TTS
AV
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BUSWELL ST
WOOD LN
AM
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CANDLEWOOD DR
WINDEMERE DR
CANAL ST
HANC
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T
BOXFORD ST
YORK ST
BEACON AVE
ANDOVERST
BAKER LN
LILLIANTER
EDGELAWN
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BENN
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TON
ST
KEIGHLEY
CT
KATHLEEN
TER
BROADWAYCT
SALEM ST
STE
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NS
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BLAS
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T
SHO
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FRANKLIN
AVE
SWEE
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CT
RAMP-RT
114 TO RT495 NB
MIVILL
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AVE
SA
UN
DE
RS
ST
STEVENSCT
PARKER ST
MILL ST
PERE
MARQUETTE
AVE
SM
ITH
SH
IRE
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T
SARGENT
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ATE DR
ALDEN C
T
ESSEX ST
LINDNER C
T
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LN
CHESTNUT
ST
BE
RN
AR
DAV
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CARL
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ST
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Alley
PLEA
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RA
MP
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495 SB
TOR
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COO
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OXFORD ST
GEO
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ST
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CHANDLER RD
RAILROADST
SYLVESTER
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CO
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PUTNAM RD
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BELKNAP ST
DOUGLASRD
CHAPEL AVE
VILLAGE
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LIBERTY
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ENMORE ST
THORNDIKE ST
MABLINAVE
Harwich ST
DURANT ST
BASSWOOD ST
SAMOS
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N ST
HEN
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SON
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HAVERHILL
ST
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CASTLE
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MADISONST
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KENDRICK ST
WINSLOW
PL
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WH
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AND
OVE
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PRESCOTT ST
BALMORAL ST
ALL
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ATLANTIC
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GREAT
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DRACUT ST
POPL
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D
UNITY
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CARLSON
RD
COMMON ST
OXFO
RD ST
WOODBRIDGE RD
COURT ST
FARLE
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HARDING
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BOW
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ST
LORENZO RD
FRANKLIN ST
ELLIS ST
HALL ST
THORNDIKE RD
Alley
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T
CASTLE ST
CHICKERING ST
JACKSON CT
TRIN
ITYC
TTRINITY CT
MCKENNEY
CIR
ALMA ST
MARILYN RD
FERRY ST
MARBLEHEAD ST
KNO
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MIDDLESEX ST
CAMELLA
TEOLI WAY
AUBURN ST
FER
NW
OO
D S
T
SARGENT ST
HAMLET ST
SAW
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RD
COTUIT ST
SARATO
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MIDLAND ST
PILGRIM RD
BRADFORD
ST
OLIV
ER
PL
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MAPLE CT
HID
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495 NB TO
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MARTIN AVE
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WILM
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BELMO
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GENERAL ST
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D
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D
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WO
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ST
SPRINGST
SUTHERLAND ST
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MERRIMACKVIEW CT
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GLE
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PROSPECT ST
LEBANON ST
FOXCROFT ST
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T
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LORRAINEAVE
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BOYD ST
TYLER ST
DUMBARTON
ST
DAVIS ST
RAMP-RT
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RO
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COO
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ALMA
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FARMLAND
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EASTSIDE
ST
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CT
FAIRMONTST
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WHITTIER CT
SANBORN ST
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LYNN ST
PLATT ST
COLONIAL DR
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T
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STANDISH RD
CAMBRIDGE ST
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HALIFAX ST
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RAM
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495 TO
MAR
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WINTHROP AVE
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SCHOOL ST
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STIRLING ST
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RAMP-RT 495 NB
TO RT 495 SB/
MARSTO
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LEXING
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CHARDON ST
NEW
BUR
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MARGIN ST
TANGLEWOODWAY
EASTSIDE ST
GROVE
ST
TEWKSBURY ST
RITA LN
BROOK ST
LISA LN
FERGUSON ST
PROSPECT CT
ALLS
TON
ST
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FOSTE
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CANALST
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ST
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WORTHEN
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MAR
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495
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RO
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CANTERBURY ST
CO
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WALN
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RH
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495
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RO
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JAMAICA ST
BOW
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CHANDLER CIR
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FARNHAM ST
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BAILEY ST
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HOW
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FULTO
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FRO
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FRYE CIR
LINC
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LINWOOD ST
TOLL
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RD
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WOODSTOCK ST
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BOURQUE ST
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/ MA
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MURIFIELDCIRCLE
DA
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BRIGHTWOOD AVE
WESTWIND RD
PAULINE DR
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CIR
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MARY
LOU LN
ARGILLA RD
ISLAND ST
WALKER RD
HIG
HLAN
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INC
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ATOR
RD
LUCERNE DR
RU
NW
AY #
5
LON
GW
OO
D A
VE
MO
ODY ST
GREENWOOD RD
SURREY DR
WO
OD
LAN
DTE
R
MERRIMACK ST
GLEASON ST
SAMOS LN
OLD
BERR
Y RD
MARION AVE
RAM
P-R
T11
4 TO
RT
495
SB
JULIETTE ST
RAMP-RT
28 TO RT
495 SB
HIDDEN FIELD RD
SWAN LN
PHILLIPSCMN
RA
MP
-MA
SS
AC
HU
SE
TTS
AVE
TO
RT
495
NB
KIRKLAND DR
OLD VILLAGE LN
RAMP-RT
495 SB TORT 28 SB
SM
ITH
SH
IRE
ES
T
CYR DR
RESERVATION RD
CRENSHAW LN
RA
MP
-RT
28 TO R
T495 N
B
RAM
P-R
T49
5TO
MA
RST
ON
ST
JUNIPER RD
NOEL RD
SHEP
ARD
ST
OR
IOLE
DR
RAMP-MARSTON
ST TO RT
495 NB
INTERSTATE 93
INTERSTATE
495 SOUTH
BOUND
INTERSTA
TE
495 N
ORTH
BOUND
Zone 1
Zone 2Zone 3
Zone 4
Zone 6 Zone 5
Zone 7
Zone 8
2.7
2.6
2.5
2.3
2.4
2.2
2.1
2.9
2.8
1.14
1.13
1.11
1.101.9
1.8
1.7
1.11.2
1.41.12
1.5
1.6
4.1
4.14.2
4.3
4.4
4.54.6
4.7
3.1
3.2
3.3
3.53.4
3.6
3.6
5.6
5.7
5.8
5.5
5.45.3
5.25.1
6.1
6.2
6.36.4
6.5
6.6
7.8
7.10
7.9
7.7
7.6
7.6
7.5
7.3
7.27.1
8.2
8.1
4.7
3.7
7.11
Impact Area with Replacement Zone and Project Areas
¥September 30, 20181 in = 800 ft
0 1,000 2,000 3,000500Feet
NORTH ANDOVER
LAWRENCE
ANDOVER
LAWRENCE
ANDOVER
NORTH ANDOVER
EDMANDSRD
PARKER
ST
SILSBEERD
MCCARTHY RD
ROBINSO
N CT
AMESST
WEARE ST
RA
ILRO
AD
ST
SAUNDERS ST
AMHE
RST
ST
DU
ND
EE
PAR
K
MAPLE AVE
ALDER ST
SAMUELWAY
CORNELL RD
WHEELER ST
CH
APIN
RD
GROTON S
T
CO
RBETT ST
LUPI
NE
RD
RAMP-RT
114 T
O RT
495 S
B
LENOX CIR
MORTON ST
HAROLD ST
Grafton LN
HALSEY ST
STON
INGT
ON
ST
GLE
NN S
T
WAVER
LEY RD
FLORENCE
ST
WINDSOR ST
DUDL
EYST
EATON ST
POST
OFFIC
E
AVE
MO
RR
IS S
T
SUMMER ST
JOHNSON RD
WIL
EY
CT
DAVIS ST
RAMP-RT
495 NB
TO RT 28 SB
JOYCETER
ALLEY
INTERSTATE 93
SHIPMAN RD
HIG
H S
T
DU
FTON
RD
FRYE CIR
MARLBORO ST
MAG
NO
LIA
AVE
ARGYLE ST
PARKER ST
TURNPIKE ST
TYLE
RR
D
EAST
ON S
T
LEEDS
TER
CHEEVER CIR
KINGSTON ST
GILBERT ST
HAR
TIG
AN C
T
MIF
FLIN
DR
CLEV
ELAN
D ST
BE
AC
ON
ST
KENILWORTH ST
EMER
ALD
AVE
AB
BO
T ST
LYM
AN R
D
ALLEY
DU
RSO
AVE
THOREAU WAY
DAVIS ST
SHAWSHEEN RD
FOSTER ST
TOYEAVE
WILLIAM
ST
HAM
PSHIR
E ST
EV
ER
ETT
ST
GRANVILLE
ST
CLIFTON ST
DANA
ST
AND
OVE
R S
T
CEDAR
RD
WAL
NU
T AV
E
BUCKINGHAM RD
SCHOOL ST
HARDING ST
SHAWSHEEN RD
HAWTHO
RNE WAY
ANDOVE
R ST
Alley
DUNSTABLE STLE
NOX ST
TURNPIKE ST
ALLEY
ALLEY
RUSSELL ST
ROCK O
DUNDEE RD
CARMEL RD
SALEM ST
DANFORTH ST
HU
RST ST
TAFTST
MAGNOLIA D
R
ALLEY
BIG
ELO
W S
T
HAW
LEY
ST
STATE ST
WOLCOTT AVE
SHATTUCK ST
SH
AWS
HE
EN
RD
MONTROSE
AVE
CO
NN
EC
TOR
RD
HER
RIC
K R
D
SPRINGFIELD ST
AUSTINAVE
WASHINGTON AVE
ANNIS ST
WATER ST
ROWE ST
FURBERST
EXETER
TER
JEFFERSO
N ST
FLINT
CIR
ALLEY
ESSEX ST
ALLEY
ELM
ST
DALTO
N ST
SARGENT ST
BLANCHARD ST
CU
BA
ST
ALLEY
CHESTER ST
Alle
y
ELM
WO
OD
ST
MOUNT
VERNON ST
WALNUT
AVE
Alle
y
SALTONSTALL RD
OSG
OO
D ST
SULL
IVAN
AVE
CLEVE
LAND S
T
SCHOOL
STREET
EXT
Alley
THIR
D ST
DALTO
N ST
CUTLER RD
LOCK
E ST
RIVER
INA R
D
MASSACHUSETTS AVE
ANDOVER ST
SHAWSHEEN RD
ALLEY
ALLEY
HARRISON ST
SOUTH ST
ALLEY
WOOD
LN
DANA STMARKET ST
ALLEY
BIRCHDR
ALLEY
FAULKNERRD
DEARBORN LN
DAVIS ST
JUDSON
RD
ALLEY
BELMONT ST
ALLE
Y
ALLEY
LORING ST
ALLEY
MCKINLE
YAV
E
LOW
ELL
ST
LOW
ELL S
T
MAY ST
MAIN ST
PARK ST
CORBETT ST
SC
HO
OL S
T
INTER
STATE 495
BROOKFIELD ST
LEWIS
ST
WOODLA
NDCT
LAFAYETTE
AVE
MO
NR
OE
ST
UN
ION
ST
ELM
ST
FRO
ST
DR
OSG
OO
D ST
MAIN ST
ALLEY
TIFANNYLN
CAMBRIDGE ST
HAVERHILL ST
CROSS ST
COPLEY ST
MARSTON ST
STACY D
R
THO
MAS RD
SHEPLEY ST
COLB
Y CT
BINNEY ST
LAWRENCE ST
GAMBLES
PL
LINCOLN ST
ALLEY
COLEMANST
WINTHROP AVE
HIGH PLAIN RD
FIRS
T ST
LYNCHST
CARVER ST
DEAN CIR
FERNDALE
AVE
HAWKAWAY RD
Alley
UNION ST
CHESTNUT CT
PLEA
SAN
TST
HO
DG
ES
ST
CR
AWFO
RD
ST
BARTLET ST
APPLETON
ST
FLYN
N L
N
ACADEMY RD
MARIQUE DR
METHUEN
AVE
HAVERHILL ST
MEMORIALCIR
JEFFERSON S
T
LIN
CO
LN C
IR
BUN
KERH
ILLST
WARW
ICK
CIR
CRESTWOODCIR
BOXFORD ST
HIGH ST
DORCHESTER
ST
MERRIMACK STBEDFORD S
T
FERN ST
EXETER
PL
WE
STM
INS
TER
RO
AD
WAY
DALLONRD
WO
OD
WAY
SUMMER ST
LA SALLE
AVE
SUTTON ST
ORCHARD ST
MARSTON ST
SOUTH CANAL ST
TREMONT S
T
AMESBURY ST
STEVENS ST
BRYANLN
SUTTONWAY
OLD
CAMPUS RD
FLORALST
STANDISH CIR
GREENE ST
MEREDITHVLG
JACK
SON
ST
MIL
K ST
BOXFO
RD
TER
STAC
Y D
R
RAM
P-RT
495
NB
TORT
114
EB
QUAIL R
UN
Alley
WIL
BUR
ST
WO
LCO
TT A
VE
WATER ST
COURT ST
SU
NS
ET
AVE
RA
MP
-RT
495
NB
TO
MA
SS
AC
HU
SE
TTS
AVE
PAULINE
DR
PONDVIEW
PL
STEVENS ST
AMESBURY ST
SPENCERCT
KLIER CT
AND
OVE
RST
SHO
RT ST
FILTERBED RD
MASON ST
WIL
SON
RD
WAL
SHAV
E
CHADWICKCIR
CELIA ST
WH
ISP
ER
ING
PIN
ES
DR
ABBOTT BRIDG
E RD
RAMP-SUTTON
ST TO RT
495 NB
FURBER AVE
CHADWICK ST
HIGH ST
MAIN ST
INTER
STATE 495
NE
WTO
N S
T
BURNHAM RD
ELM ST
CLI
NTO
NC
T
PLISCH
WAY
ARROW
TER
PHIL
LIPS
CM
N
GREYROCK
ALLEY
CYPRESS TER
UN
ION
ST
DEVON CT
DOWLIN
GCT
DOYLE ST
MAIN ST
STO
RR
OW
TER
BRADFORD ST
PILG
RIMST
GRACE
TER
MYRTLE ST
DEM
PSEY
CT
ALLEN
ST
ESSEX AVE
BUSWELL
ST
SARA
TOG
ATE
R
RA
MP
-RT
495
SB
TO
MA
SS
AC
HU
SE
TTS
AV
E
BUSWELL ST
WOOD LN
AM
ELI
AW
AY
CANDLEWOOD DR
WINDEMERE DR
CANAL ST
HANC
OCK S
T
BOXFORD ST
YORK ST
BEACON AVE
ANDOVERST
BAKER LN
LILLIANTER
EDGELAWN
AVE
BENN
ING
TON
ST
KEIGHLEY
CT
KATHLEEN
TER
BROADWAYCT
SALEM ST
STE
AR
NS
AVE
BLAS
ER C
T
SHO
WEL
LCT
PEARSON ST
FRANKLIN
AVE
SWEE
NEY
CT
RAMP-RT
114 TO RT495 NB
MIVILL
E
AVE
SA
UN
DE
RS
ST
STEVENSCT
PARKER ST
MILL ST
PERE
MARQUETTE
AVE
SM
ITH
SH
IRE
ES
T
SARGENT
AVE
IRON G
ATE DR
ALDEN C
T
ESSEX ST
LINDNER C
T
FORBES
LN
CHESTNUT
ST
BE
RN
AR
DAV
E
YALE RD
CARL
ISLE
ST
ALLEY
CORBETT RD
TEMPLE PL
Alley
PLEA
SANT
ST
RA
MP
-RT
495 SB
TOR
T 114
COO
LIDG
E RD
OXFORD ST
GEO
RG
E ST
UNNAMED
ROAD
ALLS
TON
ST
STEVENS
AVE
CHANDLER RD
RAILROADST
SYLVESTER
ST
TRE
VIN
OC
IR
BERKELEY ST
CO
URT ST
PUTNAM RD
MCCABE CT
BELKNAP ST
DOUGLASRD
CHAPEL AVE
VILLAGE
GREEN DR
LIBERTY
AVE
ENMORE ST
THORNDIKE ST
MABLINAVE
Harwich ST
DURANT ST
BASSWOOD ST
SAMOS
LN
ALBIO
N ST
HEN
DER
SON
AVE
HAVERHILL
ST
ELM ST
CASTLE
HEIGHTS RD
MADISONST
LINDEN AVE
KENDRICK ST
WINSLOW
PL
ERVINGAVE
WH
ITE ST
ZANNI
AVE
PIONEERCIR
HOLT ST
AND
OVE
RC
OU
NTR
YC
LUB
LN
PRESCOTT ST
BALMORAL ST
ALL
EY
EXETER ST
WA
SH
ING
TON
PAR
K D
R
MAG
INN
IS R
D
BROADWAY
CO
LON
IAL RD
ATLANTIC
AVE
GREAT
OAK ST
DRACUT ST
POPL
AR R
D
UNITY
AVE
CARLSON
RD
COMMON ST
OXFO
RD ST
WOODBRIDGE RD
COURT ST
FARLE
Y ST
HARDING
ALY
BOW
DOIN
ST
LORENZO RD
FRANKLIN ST
ELLIS ST
HALL ST
THORNDIKE RD
Alley
LEYDON S
T
CASTLE ST
CHICKERING ST
JACKSON CT
TRIN
ITYC
TTRINITY CT
MCKENNEY
CIR
ALMA ST
MARILYN RD
FERRY ST
MARBLEHEAD ST
KNO
X ST
MIDDLESEX ST
CAMELLA
TEOLI WAY
AUBURN ST
FER
NW
OO
D S
T
SARGENT ST
HAMLET ST
SAW
YER
RD
COTUIT ST
SARATO
GA ST
MIDLAND ST
PILGRIM RD
BRADFORD
ST
OLIV
ER
PL
OSG
OO
D ST
MAPLE CT
HID
DE
N R
D
WALLST
BEACONSTREET
EXT
STEVENSCIR
PLEASANT ST
MILE
SC
IR
PETERS ST
LIVINGSTO
N
CIR
DWIGHT ST
ENFI
ELD S
T
WOODLAND ST
BATE
SON
DR
NEW
MA
NH
ILL
DR
RAMP-RT
495 NB TO
RT 28 NB
MARTIN AVE
GUDRUN DR
FREEMAN
ST
WILM
OT ST
BELMO
NT ST
GENERAL ST
DALEST
NOBHILLCIR
ALLEY
BR
OW
NS
CTMETHUEN ST
BUR
NH
AM R
D
AUBURN ST
COBBLESTONE
CIR
ACUSHNETST
BER
KELE
Y R
D
HAR
WO
OD
ST
SPRINGST
SUTHERLAND ST
WESTRAMP RD
MERRIMACKVIEW CT
CARDILLO
WAY
GLE
NW
OO
D S
T
ROCK RD
PROSPECT ST
LEBANON ST
FOXCROFT ST
HEYST
MEL
ROSE
CT
GR
AIC
HE
N C
T
WO
LCO
TTAV
E
GR
EE
NW
OO
D R
D
FERRY ST
WILD ROSE DR
SUTCLIFFE CT
OAKAVE
STOWE CT
JETW
OO
D S
T
CAULKINS CT
ARTHUR RD
VALL
EY ST
LORRAINEAVE
CROSS ST
BOYD ST
TYLER ST
DUMBARTON
ST
DAVIS ST
RAMP-RT
495 NB TO
RT 93 SB
LEONARDAVE
PHILLIPS ST
RO
BINSO
N C
T
ING
LEW
OO
D S
T
WHITTIER ST
OSG
OO
D ST
TANG
LEW
OO
DW
AY
ANNS
LN
ARLITT PL
COO
LID
GE
ST
ICELAND RD
ALMA
ST
OAK ST
FARMLAND
CIR
BARRINGTON DR
FLAHERTYWAY
UPLAND RD
EASTSIDE
ST
HOWE
CT
FAIRMONTST
SAVOIEAVE
WHITTIER CT
SANBORN ST
ARGILLA RD
LYNN ST
PLATT ST
COLONIAL DR
MYRTLE C
T
Alley
STANDISH RD
CAMBRIDGE ST
ASHST
GR
EENW
OO
D ST
HALIFAX ST
LAWRENCIAN
DR
MELVIN
ST
RAM
P-RT
495 TO
MAR
STON
ST
MONETTE CIR
TWINBROOKSCIR
DAN
FOR
TH C
IR
MEADOW LN
JORDAN ST
STAFFORD LN
SP
RU
CE
CIR
POORST
GR
EE
NW
OO
DR
D
DARTM
OU
TH R
D
MO
UN
T
VERN
ON
CIR
WOOD LN
ALLY
NTE
R
ANDREWCIR
WAR
REN
ST
BIRCH RD
PHILLIP
BROOKS RD
BR
UC
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T
WINTER ST
MATTHEW
S
WAY
CARTYCIR
ROCKWOOD L
N
BURK
EDR
CYR
CIR
BREC
HIN
TER
LINC
OLN
CT
PLEASANT PL
WINTHROP AVE
DART
MO
UTH
ST
BURKE
ST
SCHOOL ST
HAVERHILL ST
KENSINGTON ST
ABBOTT ST
WOOD
AVE
MARCLN
ENDICOTTRD
PEMBROOK RD
ROCK RIDGE RD
STIRLING ST
MICHAEL
WAY
RIV
ER
PO
INTE
WAY
KRES
SST
ESSEXDR
BEACON
HILL
BLVD
MOUNT
VERNON
TER
HICKORY LN
WILD ROSE DR
BROMFIELD ST
RAMP-RT 495 NB
TO RT 495 SB/
MARSTO
N ST
THEODOREAVE
GREENFIELD ST
LEXING
TON
ST
CURRIER ST
CHARDON ST
NEW
BUR
Y ST
MARGIN ST
TANGLEWOODWAY
EASTSIDE ST
GROVE
ST
TEWKSBURY ST
RITA LN
BROOK ST
LISA LN
FERGUSON ST
PROSPECT CT
ALLS
TON
ST
WRIGHT
AVE
FOSTE
RCIR
METHUEN ST
CANALST
GRANTRD
HAVERHILL
ST
CONCORD ST
FOX HILL DR
BENNETST
VALL
EYST
RID
GE
ST
COLUMBIA RD
GREENST
SHADOWLN
DO
RSET
CIR
CEDAR ST
LAN
SB
UR
Y L
N
MOUNTVERNONCIR
PUNCHARD AVE
WORTHEN
PL
SPR
UC
EST
GROCERY WAY
MAR
BLE AVE
CHESTNUT ST
BARNARD ST
EMPIREST
TREN
TON
ST
GENESSEE ST
FARMLAND
CIR
WHITTERMORE
TER
LANCASTER P
L
STONEHEDGERD
PHILLIPS CT
CIN
DY
LN
CHAPMANAV
E
LESLIE
ST
DAWNCIR
LEBANON
ST
CABO
TRD
MARGATE ST
HEMLOCK RD
HARVAR
D
RD
HIGHLAND
VIEW AVE
PARISH RD
CONCORD ST
ALLEN ST
CHES
TNUT
CT
CH
UR
CH
ST
CA
SIM
ER
E S
T
WESCOTTRD
AN
DR
EW
CIR
BUNK
ERHI
LL S
T
KENT ST
WOODCLIFF RD
CANTON ST
GROSVENOR
AVE
INTE
RS
TATE
495
NB
CD
RO
AD
CANTERBURY ST
CO
PLE
YC
IR
PROSPECT ST
WALN
UT ST
RH
INE ST
EUTAW
ST
EXCH
ANG
E ST
POPLAR
ST
HAVERHILL ST
CAROLINE
WAY
INTE
RS
TATE
495
SB
CD
RO
AD
CHANDLER ST
WILLIAM STAMHERST
RD
ALLEY
FIELDSTONECT
SCO
TLAN
D DR
JAMAICA ST
BOW
DOIN
RD
AYER ST
ASH
LAN
DST
MAR
GIN
ST
IVANHOELN
INTERNATIONAL
WAY
IRVING RD
ELMCREST RD
CHANDLER CIR
MILK ST
FARN
HAM
CIR
SAWYER WAY
CLA
RE
ND
ON
ST
MARTINGALE
LN
CH
AR
LES
ST
WAR
WIC
KCI
R
TURNER CIR
HOW
ARD ST
CLARKE
ST
BRADSTREET RD
RE
D S
PR
ING
RD
LONGWOODDR
ALLEY
FOU
NTAIN
DR
SUMM
IT ST
WOODHAVEN DR
HASKELLRD
BEEC
H A
VE
HAWTHORNE PL
SYLVESTER ST
BEACON ST
HEW
ITT
AVE
MARIE LN
HALE ST
GARDEN ST
FARNHAM ST
ADAMS ST
BAILEY ST
FOSS RD
MT VERNO
N ST
CROSBY ST
CO
UN
TY S
T
LEA
HW
AY
SPARKLE DR
PO
WE
RS
ST
WATSONAVE
LOC
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CR
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CIR
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LN
MAPLEAVE
HAW
THO
RN
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IR
FARRWOOD ST
HAM
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NRD
WINSTON
DR
RO
LLIN
GR
IDG
E R
D
DEBBIE LN
HOLB
ROOK
RD
FALMOUTH
ST
BURTON
FARM RD
RAMP-RT 495 NB
TO RT 495 SB/
MARSTON ST
HOW
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HOWARD ST
VINE ST
MECHANIC ST
VAND
EGR
IFT
AVE
RICHARDSON AVE
UPLAND RD
LINCOLN ST
THRESHER
RD
PINE ST
BAYSTATE R
D
MAPLE ST
CORMIERS
WAY
CH
ICK
ER
ING
RD
COMMONWEALTHDR
CRANBERRY
LN
AYER RD
SE
RE
NITY
LN
WA
RR
EN
ST
KATHERINE
ST
CHESTNUT ST
WESTCHESTER DR
FOULDS
TER
OAKLAND RD
VIRGINIA RD
RAM
P-R
T 49
5SB
TO
MER
RIM
ACK
ST
ADAMS AVE
BACON
AVE
POOR ST
TIFANNY LN
LUCERNE DR
BEACON
HILL BLVD
GA
LE S
T
ROGERSBROOK
LINCOLN ST
DOWNING ST
BREWSTER ST
FULTO
N S
T
PASHO ST
FRO
NT
ST
JUN
IPER ST
FRYE CIR
LINC
OLN
CIR
EMBANKMENTST
HIDD
ENFI
ELD
RD
PORTLAND ST
PARISH DR
MORTON ST
SPENCER CT
IVANA WAY
BAY STATE RD
POPLAR
TER
BEACONSFIELDST
CYRCIR AVO
N ST
SO
UTH
RID
GE
CIR
STIRLING ST
MARKET ST
ALLEY
NORTH ST
ALLS
TON
ST
DE
AN
CIR
DUFTON CTSTRATFO
RD RD
SH
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RY
DR
BE
EC
H C
IR
STARWOOD
BREWSTER ST
MORKESKI
MEADOW
S RD
DO
YLE ST
CHAPEL AVE
PILGR
IM D
R
FERNVIEW AVE
LINWOOD ST
TOLL
AND
RD
LAUREL ST
WOODSTOCK ST
MEADOWVIEW LN
BOURQUE ST
RIV
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EW S
T
ARUNDEL ST
GREEN
HILL AVEEXETER WAY
SWEETBRIAR LN
MARIO
N
AVE
BROOKF
IELD
RD
LOUIS
BURG ST
ELYSIAN D
R
AUTRAN AVE
RA
MP
-RT 495
NB
TO R
T
495 SB
/ MA
RS
TON
ST
OS
GO
OD
ST
THOREAU
WAY
CAROLINE
WAY
WESTW
OODTE
R
COLGATE DR
CENTRAL ST
AHERN DR
SYLVANTER
BOBBY JO
NES D
R
WAYNE ST
MURIFIELDCIRCLE
DA
IRY
LN
BRIGHTWOOD AVE
WESTWIND RD
PAULINE DR
KARLTON CIR
RIDGEWOOD
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WALKER RD
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Zone 1
Zone 2Zone 3
Zone 4
Zone 6 Zone 5
Zone 7
Zone 8
2.7
2.6
2.5
2.3
2.4
2.2
2.1
2.9
2.8
1.14
1.13
1.11
1.101.9
1.8
1.7
1.11.2
1.41.12
1.5
1.6
4.1
4.14.2
4.3
4.4
4.54.6
4.7
3.1
3.2
3.3
3.53.4
3.6
3.6
5.6
5.7
5.8
5.5
5.45.3
5.25.1
6.1
6.2
6.36.4
6.5
6.6
7.8
7.10
7.9
7.7
7.6
7.6
7.5
7.3
7.27.1
8.2
8.1
4.7
3.7
7.11
Impact Area with Replacement Zone and Project Areas
¥September 30, 20181 in = 800 ft
0 1,000 2,000 3,000500Feet
NORTH ANDOVER
LAWRENCE
ANDOVER
OFTHEGREATERLAWRENCEAREA
COMMUNITYENGAGEMENT
CustomerCommunications
•Bi-LingualNewsletters,DoorHangers,Letters,Advertising
•AdvertisingincludingSpanishNewspapersandRadioStations
•CustomerCare/ClaimsCenters•24/7AffectedCustomerHelpline/
EquipmentRepair•RestorationWebsite•SocialMedia(Twitter,Facebook,and
YouTube)•CommunityOpenHouses
MunicipalityRelations
•$80MSettlementAgreementwithLawrence,Andover,andNorthAndovertocompletetheirrespectiveroadwayrepairs
•Weeklyprogressupdates
•Municipalmeetingswithstateandlocalofficialsincludingemergencyresponders
CommunitySupport
•$10MdonatedtoGreaterLawrenceDisasterReliefFundforresidents
•$10MdonatedtoEssexCountyCommunityFoundationtosupportbusinesses
•$350,000donatedtolocalcharities
•$100,000donationofgoodsincludingheatingequipmenttovocationalschoolsandHabitatforHumanity;5,000carbonmonoxidedetectorsdonatedtoAmericanRedCross.
EnergyEfficiency
•TotalEnergyEfficientIncentives$5.5Mincludesno-costinsulationoResidential:$3.2M/1,165customers
oResidentialLowIncome:$1M/138customers
oCommercial:$351,491/68small
oEquipmentRebates:$973,845/907rebates
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
EMPLOYEESPOTLIGHT…MEETJEFFERYPHILIPPESince January, Jeffery Philippe has been the Leader of the Columbia Gas Merrimack Valley Equipment Repair Program. His career at Columbia Gas began in 2011 as a service technician repairing customer heating and hot water equipment. After a few years as a technician, Jeffery transferred to the construction team where he became a leader
supervising crews in the Springfield area and then moved onto the Lawrence division. Last November, he became an integral part of the Equipment Repair Escalations Department and has continued to play an important role in helping customers get what they need.
“IwanttoseethisallthewaythroughbecausemysonattendsschoolintheLawrencearea.Iaminvestedinmycommunityandtherestorationwork.DuringmostofmycareeratColumbiaGas,IhavelivedinLawrence,soIconsiderthesestreetstobemystompinggrounds.I’mhappytobeinEquipmentRepairwhereIcandirectlyhelpourcustomersandmyneighborsalike.”
Jeffery Philippe, Leader of the Columbia Gas Merrimack Valley Equipment Repair Program
COLUMBIAGASCONTINUESTOPROCESSCLAIMSIn July we announced a $143 million settlement of all class action lawsuits regarding damages resulting from the September 13, 2018 gas event. You can call our 24/7claimslineat1-800-590-5571withanyquestions.
TheongoingColumbiaGas-managedclaimsprocess,whichwasestablishedimmediatelyaftertheincident,isstillprocessingclaimsviaour24/7claimslineat1-800-590-5571.It will continue to do so, with oversight of the court appointed mediator who worked with the Company and class counsel to reach the proposed settlement. The mediator will continue to provide oversight to the CMA claims process until the court provides preliminary approval to the class action settlement, at which time a settlement claims administrator will take over the process. All residents and businesses in Andover, Lawrence, and North Andover will be eligible to file claims through the settlement claims administrator’s process when that process replaces the Columbia Gas-managed claims process. More information on this will be made available in the coming weeks.
“Nothing has changed in regard to our claims process and we remain committed to these communities,” explains Andrea Pietri-Diaz, Columbia Gas Manager of Merrimack Valley Claims. “All impacted residents and businesses in Lawrence, Andover, and North Andover will continue to be eligible to file claims through our claims process. If a claim is closed, but you have a concern or outstanding item, it can easily be reopened. A claim is only closed and listed as inactive if the customer closes it or indicates they have no further issues pending.”
For in-person assistance, please visit one of our Property Claims Centers located in:
ANDOVER, 45 Main Street LAWRENCE, 439 South Union Street (1 Heritage Place) Monday-Friday9a.m.to6p.m. Monday-Friday9a.m.to6p.m. Saturday9a.m.to12p.m.
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
COLUMBIAGASEQUIPMENTREPAIRPLANColumbia Gas is committed to providing and administering an equipment repair plan that covers all impacted natural gas appliances and equipment installed by us, internal gas piping repaired by us, and related labor to restore service, at no cost to you.
“We are making equipment support as convenient as possible for our customers,” said Jeffery Philippe, Leader of the Columbia Gas Merrimack Valley Equipment Repair Program. “Customers can call us at any hour and we will provide equipment support through our network of licensed professionals who will be dispatched to the customer’s homes or business.”
COLUMBIAGASEQUIPMENTREPAIRPLANFAQS
WhatdoestheColumbiaGasEquipmentRepairPlancover?
The equipment repair plan covers all natural gas appliances and equipment, internal gas piping and related labor that was provided and installed or repaired by Columbia Gas or its subcontractors.
Columbia Gas is providing coverage for work done by licensed contractors through the restoration process on:
• New and repaired boilers, furnaces, hot water heaters, ranges and dryers installed through the restoration process by Colum-bia Gas or its subcontractors.
• Interior natural gas piping installed or re-placed to restore service provided by Co-lumbia Gas or its subcontractors.
Whodoesthisequipmentrepairplanap-plyto?
The equipment repair plan applies to all residential and business equipment that was provided and installed or repaired by Columbia Gas or its subcontractors as a result of the over-pressurization event on September 13, 2018.
HowlongisColumbiaGasprovidingcoverage?
We will provide repairs required to new or repaired boilers, furnaces, hot water heat-ers, ranges, dryers and internal gas piping, provided and installed or repaired by Co-lumbia Gas or its subcontractors, including associated labor, untilMay1,2020 for resi-dential customers and 1 year for commercial customers from the date equipment was installed.
HowdoestheColumbiaGasEquipmentRepairPlanwork?
If your boiler, furnace, hot water heater, range, and/or dryer was provided and installed or repaired by Columbia Gas or its subcontrac-tors and it stops working or is not function-ing properly and is in need of repair, you can contact us 24/7 at our Affected Customer Helpline at 1-866-388-3239.
ForadditionalFAQsontheColumbiaGasEquipmentRepairPlan,pleasevisitwww.ColumbiaGasMA.com
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
Do you know someone who would like to become a residential weatherization installer?
Columbia Gas of Massachusetts is partnering with the Green Jobs Academy to provide up to 24scholarshipsforqualifiedresidentsintheGreaterLawrencearea. The scholarships will help local individuals begin a career in the growing field of weatherization through a 10-day training program using a curriculum endorsed by the U.S. Department of Energy.
The Columbia Gas scholarships will cover the full tuition and related costs of the training program, including supplies and materials; assistance with finding a job with a weatherization installer; case management for 30 days; and assistance with obtaining a license, transportation, proper work attire, work boots, and tools. In addition, the Green Jobs Academy will work with the Merrimack Valley Workforce Investment Board to further assist trainees to overcome barriers to employment, such as transportation issues, daycare, proper work attire, and other needed materials. Successful trainees will also become certified in two critical industry accepted areas (OSHA 10 --for safety, and hazard prevention and renovation, repair and painting lead renovations). Individuals interested in applying for the scholarship and training should attend an informational session at the MassHire Merrimack Valley Career Center located at 78 Amesbury Street in Lawrence on:
• Thursday, August 15 at 10AM
• Thursday, August 22 at 10AM
Attending an informational session does not guarantee an interview or selection for the program. Individuals must meet funding source requirements for selection. For additional information, contact Suzanne Domestico at 508-626-7150 or [email protected] or Flor Monroe at 508-713-6060 or [email protected].
COLUMBIAGASPARTNERSWITHGREENJOBSACADEMYTOPROVIDESCHOLARSHIPSFORGREATERLAWRENCERESIDENTS
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
Imagecourtesyofwww.energystar.gov
Didyouknowthatairleaksareamongthegreatestsourcesofenergylossinahome?Bysealinguncontrolledairleaks,youcansave10%–20%onyourheatingandcoolingbills,accordingtotheU.S.DepartmentofEnergy.
SAVEMONEYANDENERGYBYSEALINGCOMMONAIRLEAKS
DIDYOUKNOW?
ColumbiaGasisprovidingno-costinsulationandairsealing.ThisspecialofferiseffectivethroughDecember31,2019.
Calltodaytoscheduleahomeenergyassessmentat1-888-895-5014
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
SupportingStudentsandLocalBusinessesColumbia Gas recently sponsored the Central Catholic High School Golf Classic which raised money for scholarships. Merrimack Valley Zone Commanders George Ghareeb and Joe Fiorante, class of 1981, participated in the golf tournament along with Kirk Cresto, VP of Merrimack Valley Operations. Columbia Gas also donated a “local business” raffle basket featuring gift certificates and items from local businesses in Lawrence, Andover, and North Andover to support the Rock the Register Promotion.
LazarusHouseGetsaHelpingHandA group of Columbia Gas employees helped out at Lazarus House unloading trucks containing more than 30,000 pounds of donated clothing. For more information on Lazarus House and how you can help, please visit www.lazarushouse.org
COLUMBIAGASOUTINTHECOMMUNITY…
LaborDayWeekend•Aug.30,31&Sept.1•Lawrence,MA
This three-day celebration, organized by the Saint Alfio Society, helps to raise funds for various local charities, scholarships for college bound students, and support of the Society’s numerous volunteer activities including feeding the first responders during last year’s gas crisis.
Fordetailsvisitwww.ThreeSaintsInc.org
96THANNUALFEASTOFTHETHREESAINTS
Proud sponsor of the Feast of the Three Saints
Columbia Gas of Massachusetts extends heartfelt thanks
to the Saint Alfio Society for itssupport of First Responders.
ColumbiaGasMA.com1-866-388-3239
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
HEATINGEQUIPMENTREPLACEMENT:SubstantialCompletionWe recently reached substantial completion of Phase II of the restoration of residences and businesses in the Greater Lawrence Area. This fulfills the commitment we made to replace those affected appliances and equipment in customers’ homes which were only repaired in the fall of 2018.
ColumbiaGasandthemunicipalitiescontinuetocloseopenpermitsassociatedwiththerestorationwork.Ifyouhaveanyquestionsregardingopenpermitsatyourproperty,pleasecontactyourrespectivemunicipality’sbuildingdepartment.
PERMIT
S
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
WHATTODOIFYOUSMELLNATURALGAS:If you are inside, get all people and pets out immediately. If you are outside, safely abandon any motorized equipment you might be using and leave the area immediately. From a safe location, away from the area, call 911 and Columbia Gas at1-800-525-8222. Wait for our service crew and emergency responders to arrive.
THINKYOUSMELL
NATURALGAS?
THE AREA IMMEDIATELY
STOP LEAVE CALL
WHAT YOU'RE DOING
911 &COLUMBIA GAS
QUÉHACERSIHUELEGASNATURAL:
Si estás dentro, saque a todas las personas y mascotas de inmediato. Si está afuera, abandone de manera segura cualquier equipo motorizado que pueda estar usando y salga del área inmediatamente. Desde un lugar seguro, lejos del área, llame al 911 y a Columbia Gas al 1-800-525-8222. Espere a que lleguen nuestro equipo de servicio y personal de emergencia.
¿PIENSA
QUEHUELE
AGAS?EL ÁREA
INMEDIATAMENTE
PARE ABANDONE LLAME
DE HACER LO QUEESTÁ HACIENDO
911 &COLUMBIA GAS
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
• Finalizaciónsustancialdeltrabajoderestauración
• Afueraenlacomunidad...Apoyandoalosestudiantesyayudandoalaspersonassinhogar
• ColumbiaGasseasociaconlaAcademiadeEmpleosVerdes
• Ahorredineroyenergíaconlaclimatización
• ¡”RocktheRegister”ygane!
15deagostode2019
COLUMBIAGASACTUALIZACIÓNPARACLIENTES
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
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PARKER
ST
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THIR
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LOCK
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ANDOVER ST
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ALLEY
ALLEY
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ALLEY
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Alley
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SUMMER ST
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BRYANLN
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Zone 1
Zone 2Zone 3
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Zone 6 Zone 5
Zone 7
Zone 8
2.7
2.6
2.5
2.3
2.4
2.2
2.1
2.9
2.8
1.14
1.13
1.11
1.101.9
1.8
1.7
1.11.2
1.41.12
1.5
1.6
4.1
4.14.2
4.3
4.4
4.54.6
4.7
3.1
3.2
3.3
3.53.4
3.6
3.6
5.6
5.7
5.8
5.5
5.45.3
5.25.1
6.1
6.2
6.36.4
6.5
6.6
7.8
7.10
7.9
7.7
7.6
7.6
7.5
7.3
7.27.1
8.2
8.1
4.7
3.7
7.11
Impact Area with Replacement Zone and Project Areas
¥September 30, 20181 in = 800 ft
0 1,000 2,000 3,000500Feet
NORTH ANDOVER
LAWRENCE
ANDOVER
ACTUALIZACIÓN:RESTAURACIÓNDECOLUMBIA
RESTAURACIÓN
TERMINACIÓNSUSTANCIAL
ReemplazoyReparacióndeEquipos
•Másde18,500electrodomésticosyequiposnuevosinstalados
•40,000detectoresdehumoymonóxidodecarbonoinstalados
•Coberturadelplandereparacióndeequipossincostohastael1demayode2020paraclientesresidencialesy1añoapartirdelafechadeinstalaciónoreparacióndelequipoparaclientescomerciales
Reclamacionesresidenciales
•22,591reclamosresidencialestotalesprocesados
•97.2%dereclamosresidencialescerrados
•2.8%dereclamosresidencialesabiertos
•$72.5Mpagado
Restauraciónalairelibre
•44millasdelíneasprincipalesdegasreemplazadas
•5,000nuevaslíneasdeservicioinstaladas
•4,000propiedadesrestauradas,incluyendocéspedes,sistemasderiego,arbustos,pasillos,etc.
•Repavimentacióndecuatrocarreterasestatales
Reclamoscomerciales
•2,649reclamoscomercialestotales
•96.8%dereclamoscomercialescerrados
•3.2%abiertos
•$36millonespagados
LAWRENCE
ANDOVER
NORTH ANDOVER
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
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WOODBRIDGE RD
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HALL ST
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T
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CHICKERING ST
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TRIN
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MCKENNEY
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MARBLEHEAD ST
KNO
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MIDDLESEX ST
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T
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T
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ST
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RAMP-RT
495 NB TO
RT 93 SB
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RO
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N C
T
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T
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ST
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CT
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WHITTIER CT
SANBORN ST
ARGILLA RD
LYNN ST
PLATT ST
COLONIAL DR
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T
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STANDISH RD
CAMBRIDGE ST
ASHST
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RAM
P-RT
495 TO
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WINTHROP AVE
DART
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HAVERHILL ST
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AVE
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ENDICOTTRD
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STIRLING ST
MICHAEL
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SST
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BLVD
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TER
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WILD ROSE DR
BROMFIELD ST
RAMP-RT 495 NB
TO RT 495 SB/
MARSTO
N ST
THEODOREAVE
GREENFIELD ST
LEXING
TON
ST
CURRIER ST
CHARDON ST
NEW
BUR
Y ST
MARGIN ST
TANGLEWOODWAY
EASTSIDE ST
GROVE
ST
TEWKSBURY ST
RITA LN
BROOK ST
LISA LN
FERGUSON ST
PROSPECT CT
ALLS
TON
ST
WRIGHT
AVE
FOSTE
RCIR
METHUEN ST
CANALST
GRANTRD
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ST
CONCORD ST
FOX HILL DR
BENNETST
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GE
ST
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DO
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CIR
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LAN
SB
UR
Y L
N
MOUNTVERNONCIR
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WORTHEN
PL
SPR
UC
EST
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MAR
BLE AVE
CHESTNUT ST
BARNARD ST
EMPIREST
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TON
ST
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FARMLAND
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TER
LANCASTER P
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STONEHEDGERD
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T
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T
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WOODCLIFF RD
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RS
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495
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RO
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CANTERBURY ST
CO
PLE
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PROSPECT ST
WALN
UT ST
RH
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WILLIAM STAMHERST
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VE
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SYLVESTER ST
BEACON ST
HEW
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HALE ST
GARDEN ST
FARNHAM ST
ADAMS ST
BAILEY ST
FOSS RD
MT VERNO
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T
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TO
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BACON
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TIFANNY LN
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GA
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T
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DOWNING ST
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FULTO
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FRO
NT
ST
JUN
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FRYE CIR
LINC
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CIR
EMBANKMENTST
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RD
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PARISH DR
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SPENCER CT
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SO
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CIR
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MARKET ST
ALLEY
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TON
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DR
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RD
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RA
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/ MA
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DA
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LN
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5
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RAM
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HIDDEN FIELD RD
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495 NB
INTERSTATE 93
INTERSTATE
495 SOUTH
BOUND
INTERSTA
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495 N
ORTH
BOUND
Zone 1
Zone 2Zone 3
Zone 4
Zone 6 Zone 5
Zone 7
Zone 8
2.7
2.6
2.5
2.3
2.4
2.2
2.1
2.9
2.8
1.14
1.13
1.11
1.101.9
1.8
1.7
1.11.2
1.41.12
1.5
1.6
4.1
4.14.2
4.3
4.4
4.54.6
4.7
3.1
3.2
3.3
3.53.4
3.6
3.6
5.6
5.7
5.8
5.5
5.45.3
5.25.1
6.1
6.2
6.36.4
6.5
6.6
7.8
7.10
7.9
7.7
7.6
7.6
7.5
7.3
7.27.1
8.2
8.1
4.7
3.7
7.11
Impact Area with Replacement Zone and Project Areas
¥September 30, 20181 in = 800 ft
0 1,000 2,000 3,000500Feet
NORTH ANDOVER
LAWRENCE
ANDOVER
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PARKER
ST
SILSBEERD
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114 T
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495 S
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STON
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DANA
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AND
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HARDING ST
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TURNPIKE ST
ALLEY
ALLEY
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FURBERST
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SARGENT ST
BLANCHARD ST
CU
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Alle
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WO
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MOUNT
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WALNUT
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SULL
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T
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THIR
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DALTO
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CUTLER RD
LOCK
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ANDOVER ST
SHAWSHEEN RD
ALLEY
ALLEY
HARRISON ST
SOUTH STALLEY
WOOD
LN
DANA STMARKET ST
ALLEY
BIRCHDR
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FAULKNERRD
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DAVIS ST
JUDSON
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BELMONT ST
ALLE
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ALLEY
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LOW
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MAIN ST
PARK ST
CORBETT ST
SC
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T
INTER
STATE 495
BROOKFIELD ST
LEWIS
ST
WOODLA
NDCT
LAFAYETTE
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MO
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ST
UN
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ST
ELM
ST
FRO
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MAIN ST
ALLEY
TIFANNYLN
CAMBRIDGE ST
HAVERHILL ST
CROSS ST
COPLEY ST
MARSTON ST
STACY D
R
THO
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SHEPLEY ST
COLB
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BINNEY ST
LAWRENCE ST
GAMBLES
PL
LINCOLN ST
ALLEY
COLEMANST
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HIGH PLAIN RD
FIRS
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LYNCHST
CARVER ST
DEAN CIR
FERNDALE
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HAWKAWAY RD
Alley
UNION ST
CHESTNUT CT
PLEA
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ST
CR
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ST
BARTLET ST
APPLETON
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FLYN
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METHUEN
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HAVERHILL ST
MEMORIALCIR
JEFFERSON S
T
LIN
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IR
BUN
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WARW
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CRESTWOODCIR
BOXFORD ST
HIGH ST
DORCHESTER
ST
MERRIMACK STBEDFORD S
T
FERN ST
EXETER
PL
WE
STM
INS
TER
RO
AD
WAY
DALLONRD
WO
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WAY
SUMMER ST
LA SALLE
AVE
SUTTON ST
ORCHARD ST
MARSTON ST
SOUTH CANAL ST
TREMONT S
T
AMESBURY ST
STEVENS ST
BRYANLN
SUTTONWAY
OLD
CAMPUS RD
FLORALST
STANDISH CIR
GREENE ST
MEREDITHVLG
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MIL
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RAM
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495
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EB
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UN
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COURT ST
SU
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RA
MP
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495
NB
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MA
SS
AC
HU
SE
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AVE
PAULINE
DR
PONDVIEW
PL
STEVENS ST
AMESBURY ST
SPENCERCT
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AND
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FILTERBED RD
MASON ST
WIL
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WH
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ABBOTT BRIDG
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495 NB
FURBER AVE
CHADWICK ST
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MAIN ST
INTER
STATE 495
NE
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N S
T
BURNHAM RD
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CLI
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WAY
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TER
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CYPRESS TER
UN
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DOWLIN
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DOYLE ST
MAIN ST
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BRADFORD ST
PILG
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MYRTLE ST
DEM
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ALLEN
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BUSWELL
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RA
MP
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495
SB
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HU
SE
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AM
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CANDLEWOOD DR
WINDEMERE DR
CANAL ST
HANC
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T
BOXFORD ST
YORK ST
BEACON AVE
ANDOVERST
BAKER LN
LILLIANTER
EDGELAWN
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BENN
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TON
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KATHLEEN
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BLAS
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SHO
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MABLINAVE
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SAMOS
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N ST
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HAVERHILL
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ITE ST
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AND
OVE
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DRACUT ST
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OXFO
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WOODBRIDGE RD
COURT ST
FARLE
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FRANKLIN ST
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HALL ST
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T
CASTLE ST
CHICKERING ST
JACKSON CT
TRIN
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TTRINITY CT
MCKENNEY
CIR
ALMA ST
MARILYN RD
FERRY ST
MARBLEHEAD ST
KNO
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MIDDLESEX ST
CAMELLA
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AUBURN ST
FER
NW
OO
D S
T
SARGENT ST
HAMLET ST
SAW
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RD
COTUIT ST
SARATO
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MIDLAND ST
PILGRIM RD
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ST
OLIV
ER
PL
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D
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T
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T
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BATE
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495 NB TO
RT 28 NB
MARTIN AVE
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ST
WILM
OT ST
BELMO
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GENERAL ST
DALEST
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D
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ST
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OO
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T
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PROSPECT ST
LEBANON ST
FOXCROFT ST
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WO
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T
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ARTHUR RD
VALL
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LORRAINEAVE
CROSS ST
BOYD ST
TYLER ST
DUMBARTON
ST
DAVIS ST
RAMP-RT
495 NB TO
RT 93 SB
LEONARDAVE
PHILLIPS ST
RO
BINSO
N C
T
ING
LEW
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D S
T
WHITTIER ST
OSG
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COO
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GE
ST
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ALMA
ST
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FARMLAND
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UPLAND RD
EASTSIDE
ST
HOWE
CT
FAIRMONTST
SAVOIEAVE
WHITTIER CT
SANBORN ST
ARGILLA RD
LYNN ST
PLATT ST
COLONIAL DR
MYRTLE C
T
Alley
STANDISH RD
CAMBRIDGE ST
ASHST
GR
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HALIFAX ST
LAWRENCIAN
DR
MELVIN
ST
RAM
P-RT
495 TO
MAR
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ST
MONETTE CIR
TWINBROOKSCIR
DAN
FOR
TH C
IR
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JORDAN ST
STAFFORD LN
SP
RU
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POORST
GR
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DR
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D
MO
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BR
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T
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WAY
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ROCKWOOD L
N
BURK
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TER
LINC
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CT
PLEASANT PL
WINTHROP AVE
DART
MO
UTH
ST
BURKE
ST
SCHOOL ST
HAVERHILL ST
KENSINGTON ST
ABBOTT ST
WOOD
AVE
MARCLN
ENDICOTTRD
PEMBROOK RD
ROCK RIDGE RD
STIRLING ST
MICHAEL
WAY
RIV
ER
PO
INTE
WAY
KRES
SST
ESSEXDR
BEACON
HILL
BLVD
MOUNT
VERNON
TER
HICKORY LN
WILD ROSE DR
BROMFIELD ST
RAMP-RT 495 NB
TO RT 495 SB/
MARSTO
N ST
THEODOREAVE
GREENFIELD ST
LEXING
TON
ST
CURRIER ST
CHARDON ST
NEW
BUR
Y ST
MARGIN ST
TANGLEWOODWAY
EASTSIDE ST
GROVE
ST
TEWKSBURY ST
RITA LN
BROOK ST
LISA LN
FERGUSON ST
PROSPECT CT
ALLS
TON
ST
WRIGHT
AVE
FOSTE
RCIR
METHUEN ST
CANALST
GRANTRD
HAVERHILL
ST
CONCORD ST
FOX HILL DR
BENNETST
VALL
EYST
RID
GE
ST
COLUMBIA RD
GREENST
SHADOWLN
DO
RSET
CIR
CEDAR ST
LAN
SB
UR
Y L
N
MOUNTVERNONCIR
PUNCHARD AVE
WORTHEN
PL
SPR
UC
EST
GROCERY WAY
MAR
BLE AVE
CHESTNUT ST
BARNARD ST
EMPIREST
TREN
TON
ST
GENESSEE ST
FARMLAND
CIR
WHITTERMORE
TER
LANCASTER P
L
STONEHEDGERD
PHILLIPS CT
CIN
DY
LN
CHAPMANAV
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LESLIE
ST
DAWNCIR
LEBANON
ST
CABO
TRD
MARGATE ST
HEMLOCK RD
HARVAR
D
RD
HIGHLAND
VIEW AVE
PARISH RD
CONCORD ST
ALLEN ST
CHES
TNUT
CT
CH
UR
CH
ST
CA
SIM
ER
E S
T
WESCOTTRD
AN
DR
EW
CIR
BUNK
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LL S
T
KENT ST
WOODCLIFF RD
CANTON ST
GROSVENOR
AVE
INTE
RS
TATE
495
NB
CD
RO
AD
CANTERBURY ST
CO
PLE
YC
IR
PROSPECT ST
WALN
UT ST
RH
INE ST
EUTAW
ST
EXCH
ANG
E ST
POPLAR
ST
HAVERHILL ST
CAROLINE
WAY
INTE
RS
TATE
495
SB
CD
RO
AD
CHANDLER ST
WILLIAM STAMHERST
RD
ALLEY
FIELDSTONECT
SCO
TLAN
D DR
JAMAICA ST
BOW
DOIN
RD
AYER ST
ASH
LAN
DST
MAR
GIN
ST
IVANHOELN
INTERNATIONAL
WAY
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ELMCREST RD
CHANDLER CIR
MILK ST
FARN
HAM
CIR
SAWYER WAY
CLA
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ND
ON
ST
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LN
CH
AR
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ST
WAR
WIC
KCI
R
TURNER CIR
HOW
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CLARKE
ST
BRADSTREET RD
RE
D S
PR
ING
RD
LONGWOODDR
ALLEY
FOU
NTAIN
DR
SUMM
IT ST
WOODHAVEN DR
HASKELLRD
BEEC
H A
VE
HAWTHORNE PL
SYLVESTER ST
BEACON ST
HEW
ITT
AVE
MARIE LN
HALE ST
GARDEN ST
FARNHAM ST
ADAMS ST
BAILEY ST
FOSS RD
MT VERNO
N ST
CROSBY ST
CO
UN
TY S
T
LEA
HW
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SPARKLE DR
PO
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LOC
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DR
RO
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GR
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D
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RD
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ST
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RAMP-RT 495 NB
TO RT 495 SB/
MARSTON ST
HOW
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HOWARD ST
VINE ST
MECHANIC ST
VAND
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IFT
AVE
RICHARDSON AVEUPLAND R
D
LINCOLN ST
THRESHER
RD
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BAYSTATE R
D
MAPLE ST
CORMIERS
WAY
CH
ICK
ER
ING
RD
COMMONWEALTHDR
CRANBERRY
LN
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SE
RE
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LN
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ST
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ST
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FOULDS
TER
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RAM
P-R
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5SB
TO
MER
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ACK
ST
ADAMS AVE
BACON
AVE
POOR ST
TIFANNY LN
LUCERNE DR
BEACON
HILL BLVD
GA
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TROGERSBROOK
LINCOLN ST
DOWNING ST
BREWSTER ST
FULTO
N S
T
PASHO ST
FRO
NT
ST
JUN
IPER ST
FRYE CIR
LINC
OLN
CIR
EMBANKMENTST
HIDD
ENFI
ELD
RD
PORTLAND ST
PARISH DR
MORTON ST
SPENCER CT
IVANA WAY
BAY STATE RD
POPLAR
TER
BEACONSFIELDST
CYRCIR AVO
N ST
SO
UTH
RID
GE
CIR
STIRLING ST
MARKET ST
ALLEY
NORTH ST
ALLS
TON
ST
DE
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CIR
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SH
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RY
DR
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EC
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MEADOW
S RD
DO
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CHAPEL AVE
PILGR
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RFERNVIEW AVE
LINWOOD ST
TOLL
AND
RD
LAUREL ST
WOODSTOCK ST
MEADOWVIEW LN
BOURQUE ST
RIV
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T
ARUNDEL ST
GREEN
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EXETER WAY
SWEETBRIAR LN
MARIO
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AUTRAN AVER
AM
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NB
TO R
T
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/ MA
RS
TON
ST
OS
GO
OD
ST
THOREAU
WAY
CAROLINE
WAY
WESTW
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COLGATE DR
CENTRAL ST
AHERN DR
SYLVANTER
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R
WAYNE ST
MURIFIELDCIRCLE
DA
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LN
BRIGHTWOOD AVE
WESTWIND RD
PAULINE DR
KARLTON CIR
RIDGEWOOD
CIR
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WENTW
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MARY
LOU LN
ARGILLA RD
ISLAND ST
WALKER RD
HIG
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INC
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ATOR
RD
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RU
NW
AY #
5
LON
GW
OO
D A
VE
MO
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GREENWOOD RD
SURREY DR
WO
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LAN
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MERRIMACK ST
GLEASON ST
SAMOS LN
OLD
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MARION AVE
RAM
P-R
T11
4 TO
RT
495
SB
JULIETTE ST
RAMP-RT
28 TO RT
495 SB
HIDDEN FIELD RD
SWAN LN
PHILLIPSCMN
RA
MP
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SS
AC
HU
SE
TTS
AVE
TO
RT
495
NB
KIRKLAND DR
OLD VILLAGE LN
RAMP-RT
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SM
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SH
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RESERVATION RD
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RA
MP
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T495 N
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RAM
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MA
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ST
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SHEP
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ST
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DR
RAMP-MARSTON
ST TO RT
495 NB
INTERSTATE 93
INTERSTATE
495 SOUTH
BOUND
INTERSTA
TE
495 N
ORTH
BOUND
Zone 1
Zone 2Zone 3
Zone 4
Zone 6 Zone 5
Zone 7
Zone 8
2.7
2.6
2.5
2.3
2.4
2.2
2.1
2.9
2.8
1.14
1.13
1.11
1.101.9
1.8
1.7
1.11.2
1.41.12
1.5
1.6
4.1
4.14.2
4.3
4.4
4.54.6
4.7
3.1
3.2
3.3
3.53.4
3.6
3.6
5.6
5.7
5.8
5.5
5.45.3
5.25.1
6.1
6.2
6.36.4
6.5
6.6
7.8
7.10
7.9
7.7
7.6
7.6
7.5
7.3
7.27.1
8.2
8.1
4.7
3.7
7.11
Impact Area with Replacement Zone and Project Areas
¥September 30, 20181 in = 800 ft
0 1,000 2,000 3,000500Feet
NORTH ANDOVER
LAWRENCE
ANDOVER
LAWRENCE
ANDOVER
NORTH ANDOVER
EDMANDSRD
PARKER
ST
SILSBEERD
MCCARTHY RD
ROBINSO
N CT
AMESST
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RA
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AD
ST
SAUNDERS ST
AMHE
RST
ST
DU
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PAR
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MAPLE AVE
ALDER ST
SAMUELWAY
CORNELL RD
WHEELER ST
CH
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RD
GROTON S
T
CO
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LUPI
NE
RD
RAMP-RT
114 T
O RT
495 S
B
LENOX CIR
MORTON ST
HAROLD ST
Grafton LN
HALSEY ST
STON
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ON
ST
GLE
NN S
T
WAVER
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FLORENCE
ST
WINDSOR ST
DUDL
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POST
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AVE
MO
RR
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T
SUMMER ST
JOHNSON RD
WIL
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CT
DAVIS ST
RAMP-RT
495 NB
TO RT 28 SB
JOYCETER
ALLEY
INTERSTATE 93
SHIPMAN RD
HIG
H S
T
DU
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RD
FRYE CIR
MARLBORO ST
MAG
NO
LIA
AVE
ARGYLE ST
PARKER ST
TURNPIKE ST
TYLE
RR
D
EAST
ON S
T
LEEDS
TER
CHEEVER CIR
KINGSTON ST
GILBERT ST
HAR
TIG
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MIF
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DR
CLEV
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BE
AC
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ST
KENILWORTH ST
EMER
ALD
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AB
BO
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LYM
AN R
D
ALLEY
DU
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AVE
THOREAU WAY
DAVIS ST
SHAWSHEEN RD
FOSTER ST
TOYEAVE
WILLIAM
ST
HAM
PSHIR
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EV
ER
ETT
ST
GRANVILLE
ST
CLIFTON ST
DANA
ST
AND
OVE
R S
T
CEDAR
RD
WAL
NU
T AV
E
BUCKINGHAM RD
SCHOOL ST
HARDING ST
SHAWSHEEN RD
HAWTHO
RNE WAY
ANDOVE
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Alley
DUNSTABLE STLE
NOX ST
TURNPIKE ST
ALLEY
ALLEY
RUSSELL ST
ROCK O
DUNDEE RD
CARMEL RD
SALEM ST
DANFORTH ST
HU
RST ST
TAFTST
MAGNOLIA D
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ALLEY
BIG
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W S
T
HAW
LEY
ST
STATE ST
WOLCOTT AVE
SHATTUCK ST
SH
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HE
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RD
MONTROSE
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CO
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EC
TOR
RD
HER
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D
SPRINGFIELD ST
AUSTINAVE
WASHINGTON AVE
ANNIS ST
WATER ST
ROWE ST
FURBERST
EXETER
TER
JEFFERSO
N ST
FLINT
CIR
ALLEY
ESSEX ST
ALLEY
ELM
ST
DALTO
N ST
SARGENT ST
BLANCHARD ST
CU
BA
ST
ALLEY
CHESTER ST
Alle
y
ELM
WO
OD
ST
MOUNT
VERNON ST
WALNUT
AVE
Alle
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SALTONSTALL RD
OSG
OO
D ST
SULL
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AVE
CLEVE
LAND S
T
SCHOOL
STREET
EXT
Alley
THIR
D ST
DALTO
N ST
CUTLER RD
LOCK
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RIVER
INA R
D
MASSACHUSETTS AVE
ANDOVER ST
SHAWSHEEN RD
ALLEY
ALLEY
HARRISON ST
SOUTH ST
ALLEY
WOOD
LN
DANA STMARKET ST
ALLEY
BIRCHDR
ALLEY
FAULKNERRD
DEARBORN LN
DAVIS ST
JUDSON
RD
ALLEY
BELMONT ST
ALLE
Y
ALLEY
LORING ST
ALLEY
MCKINLE
YAV
E
LOW
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ST
LOW
ELL S
T
MAY ST
MAIN ST
PARK ST
CORBETT ST
SC
HO
OL S
T
INTER
STATE 495
BROOKFIELD ST
LEWIS
ST
WOODLA
NDCT
LAFAYETTE
AVE
MO
NR
OE
ST
UN
ION
ST
ELM
ST
FRO
ST
DR
OSG
OO
D ST
MAIN ST
ALLEY
TIFANNYLN
CAMBRIDGE ST
HAVERHILL ST
CROSS ST
COPLEY ST
MARSTON ST
STACY D
R
THO
MAS RD
SHEPLEY ST
COLB
Y CT
BINNEY ST
LAWRENCE ST
GAMBLES
PL
LINCOLN ST
ALLEY
COLEMANST
WINTHROP AVE
HIGH PLAIN RD
FIRS
T ST
LYNCHST
CARVER ST
DEAN CIR
FERNDALE
AVE
HAWKAWAY RD
Alley
UNION ST
CHESTNUT CT
PLEA
SAN
TST
HO
DG
ES
ST
CR
AWFO
RD
ST
BARTLET ST
APPLETON
ST
FLYN
N L
N
ACADEMY RD
MARIQUE DR
METHUEN
AVE
HAVERHILL ST
MEMORIALCIR
JEFFERSON S
T
LIN
CO
LN C
IR
BUN
KERH
ILLST
WARW
ICK
CIR
CRESTWOODCIR
BOXFORD ST
HIGH ST
DORCHESTER
ST
MERRIMACK STBEDFORD S
T
FERN ST
EXETER
PL
WE
STM
INS
TER
RO
AD
WAY
DALLONRD
WO
OD
WAY
SUMMER ST
LA SALLE
AVE
SUTTON ST
ORCHARD ST
MARSTON ST
SOUTH CANAL ST
TREMONT S
T
AMESBURY ST
STEVENS ST
BRYANLN
SUTTONWAY
OLD
CAMPUS RD
FLORALST
STANDISH CIR
GREENE ST
MEREDITHVLG
JACK
SON
ST
MIL
K ST
BOXFO
RD
TER
STAC
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R
RAM
P-RT
495
NB
TORT
114
EB
QUAIL R
UN
Alley
WIL
BUR
ST
WO
LCO
TT A
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WATER ST
COURT ST
SU
NS
ET
AVE
RA
MP
-RT
495
NB
TO
MA
SS
AC
HU
SE
TTS
AVE
PAULINE
DR
PONDVIEW
PL
STEVENS ST
AMESBURY ST
SPENCERCT
KLIER CT
AND
OVE
RST
SHO
RT ST
FILTERBED RD
MASON ST
WIL
SON
RD
WAL
SHAV
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CHADWICKCIR
CELIA ST
WH
ISP
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PIN
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DR
ABBOTT BRIDG
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RAMP-SUTTON
ST TO RT
495 NB
FURBER AVE
CHADWICK ST
HIGH ST
MAIN ST
INTER
STATE 495
NE
WTO
N S
T
BURNHAM RD
ELM ST
CLI
NTO
NC
T
PLISCH
WAY
ARROW
TER
PHIL
LIPS
CM
N
GREYROCK
ALLEY
CYPRESS TER
UN
ION
ST
DEVON CT
DOWLIN
GCT
DOYLE ST
MAIN ST
STO
RR
OW
TER
BRADFORD ST
PILG
RIMST
GRACE
TER
MYRTLE ST
DEM
PSEY
CT
ALLEN
ST
ESSEX AVE
BUSWELL
ST
SARA
TOG
ATE
R
RA
MP
-RT
495
SB
TO
MA
SS
AC
HU
SE
TTS
AV
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BUSWELL ST
WOOD LN
AM
ELI
AW
AY
CANDLEWOOD DR
WINDEMERE DR
CANAL ST
HANC
OCK S
T
BOXFORD ST
YORK ST
BEACON AVE
ANDOVERST
BAKER LN
LILLIANTER
EDGELAWN
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TER
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SALEM ST
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T
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PEARSON ST
FRANKLIN
AVE
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114 TO RT495 NB
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UN
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PARKER ST
MILL ST
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IRE
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ATE DR
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CO
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PUTNAM RD
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BELKNAP ST
DOUGLASRD
CHAPEL AVE
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LIBERTY
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ENMORE ST
THORNDIKE ST
MABLINAVE
Harwich ST
DURANT ST
BASSWOOD ST
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N ST
HEN
DER
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AVE
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ELM ST
CASTLE
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ERVINGAVE
WH
ITE ST
ZANNI
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PIONEERCIR
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AND
OVE
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OXFO
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WOODBRIDGE RD
COURT ST
FARLE
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FRANKLIN ST
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TRIN
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MARBLEHEAD ST
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AUBURN ST
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T
SARGENT ST
HAMLET ST
SAW
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COTUIT ST
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GA ST
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ST
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495 NB TO
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PLATT ST
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T
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TO RT 495 SB/
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TON
ST
CURRIER ST
CHARDON ST
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BUR
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MARGIN ST
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TON
ST
WRIGHT
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ST
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VE
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SYLVESTER ST
BEACON ST
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FARNHAM ST
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BAILEY ST
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INTERSTATE 93
INTERSTATE
495 SOUTH
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INTERSTA
TE
495 N
ORTH
BOUND
Zone 1
Zone 2Zone 3
Zone 4
Zone 6 Zone 5
Zone 7
Zone 8
2.7
2.6
2.5
2.3
2.4
2.2
2.1
2.9
2.8
1.14
1.13
1.11
1.101.9
1.8
1.7
1.11.2
1.41.12
1.5
1.6
4.1
4.14.2
4.3
4.4
4.54.6
4.7
3.1
3.2
3.3
3.53.4
3.6
3.6
5.6
5.7
5.8
5.5
5.45.3
5.25.1
6.1
6.2
6.36.4
6.5
6.6
7.8
7.10
7.9
7.7
7.6
7.6
7.5
7.3
7.27.1
8.2
8.1
4.7
3.7
7.11
Impact Area with Replacement Zone and Project Areas
¥September 30, 20181 in = 800 ft
0 1,000 2,000 3,000500Feet
NORTH ANDOVER
LAWRENCE
ANDOVER
GASDELÁREAMETROPOLITANADELAWRENCE
PARTICIPACIÓNENLACOMUNIDAD
Comunicacionesconclientes
•Boletinesbilingües,colgadoresdepuertas,cartas,publicidad
•Publicidadincluyendoperiódicosespañolesyestacionesderadio
•Atenciónalcliente/Centrosdereclamos•Líneadeayudaparaclientesafectadoslas24
horas,los7díasdelasemana/Reparacióndeequipos
•Páginawebderestauración•Redessociales(Twitter,FacebookyYouTube)•Jornadasdepuertasabiertasdelacomunidad
Relacionesmunicipales
•Acuerdodeliquidaciónde$80millonesconLawrence,AndoveryNorthAndoverparacompletarsusrespectivasreparacionesdecarreteras
•Actualizacionessemanalesdeprogreso
•Reunionesmunicipalesconfuncionariosestatalesylocales,incluidoslosserviciosdeemergencia
Asistenciacomunitaria
•$10millonesdonadosalFondodeayudapordesastredeGreaterLawrencepararesidentes
•$10millonesdonadosalaFundaciónComunitariadelCondadodeEssexparaapoyaralasempresas
•$350,000donadosaorganizacionesbenéficaslocales
•Donaciónde$100,000debienes,incluyendoequiposdecalefacciónaescuelasvocacionalesyHabitatforHumanity;5.000detectoresdemonóxidodecarbonodonadosalaCruzRojaAmericana
Eficienciaenergética
•Incentivosenergéticamenteeficientestotales$5.5MincluyeaislamientosincostooResidencial:$3.2M/1,165clientes
oResidenciasdebajosingresos:$1M/138clientes
oComercial:$351,491/68pequeñasempresasy17grandesempresas
oReembolsosdeequipos:$973,845/907reembolsos
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
¿Conoces a alguien a quien le gustaría convertirse en un instalador de climatización residencial?
Columbia Gas of Massachusetts se está asociando con la Academia de Empleos Verdes para proporcionar hasta 24becaspararesidentescalificadoseneláreadeGreaterLawrence. Las becas ayudarán a los locales a comenzar una carrera en el creciente campo de la climatización a través de un programa de capacitación de 10 días utilizando un plan de estudios avalado por el Departamento de Energía de los EE. UU.
Las becas de Columbia Gas cubrirán la matrícula completa y los costos relacionados del programa de capacitación, incluidos los suministros y materiales; asistencia para encontrar trabajo con un instalador de climatización; manejo de casos por 30 días; y asistencia para obtener una licencia, transporte, vestimenta de trabajo adecuada, botas de trabajo y herramientas. Además, la Academia de Empleos Verdes trabajará con la Junta de Inversión de la Fuerza Laboral de Merrimack Valley para ayudar aún más a los alumnos a superar las barreras al empleo, como problemas de transporte, guardería, vestimenta de trabajo adecuada y otros materiales necesarios. Los aprendices exitosos también obtendrán la certificación en dos áreas críticas aceptadas por la industria (OSHA 10 - para seguridad y prevención de riesgos y renovación, reparación y pintura de renovaciones de plomo).
Las personas interesadas en solicitar para la beca y la capacitación deben asistir a una sesión informativa en el MassHire Merrimack Valley Career Center ubicado en 78 Amesbury Street en Lawrence el:
• Jueves 15 de agosto a las 10 a.m.
• Jueves 22 de agosto a las 10 a.m.
Asistir a una sesión informativa no garantiza una entrevista o selección para el programa. Los solicitantes deben cumplir con los requisitos de fuente de financiamiento para la selección. Para obtener información adicional, comuníquese con Suzanne Domestico al 508-626-7150 o [email protected] o Flor Monroe al 508-713-6060 o [email protected].
COLUMBIAGASSEASOCIACONLAACADEMIADEEMPLEOSVERDESPARAPROPORCIONARBECASALOSRESIDENTESDEGREATERLAWRENCE
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
Imagencortesíadewww.energystar.gov
¿Sabíaquelasfugasdeaireseencuentranentrelasmayoresfuentesdepérdidadeenergíaenunhogar?Alsellarlasfugasdeairenocontroladas,puedeahorrarentreun10%yun20%ensusfacturasdecalefacciónyrefrigeración,segúnelDepartamentodeEnergíadeEE.UU.
AHORREDINEROYENERGÍASELLANDOFUGASDEAIRECOMUNES
ColumbiaGasproporcionaaislamientoyselladodeairesincosto.Estaofertaespecialesefectivahastael31dediciembrede2019.
Llamehoyparaprogramarunaevaluacióndeenergíaenelhogaral1-888-895-5014
¿SABÍAQUE?
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
COLUMBIAGASCONTINÚAPROCESANDORECLAMOSEn julio, anunciamos un acuerdo de $143 millones de todas las demandas colectivas con respecto a los daños resultantes del evento de gas del 13 de septiembre de 2018. Puede llamar anuestralíneadereclamos24/7al1-800-590-5571sitienealgunapregunta.
ElprocesocontinuodereclamosgestionadosporColumbiaGas,queseestablecióinmediatamentedespuésdelincidente,aúnprocesareclamosatravésdenuestralíneadereclamoslas24horas,los7díasdelasemana,al1-800-590-5571. Continuará haciéndolo, con la supervisión del mediador designado por el tribunal que trabajó con la Compañía y el abogado de la clase para llegar al acuerdo propuesto. El mediador continuará supervisando el proceso de reclamos de CMA hasta que el tribunal otorgue una aprobación preliminar al acuerdo de demanda colectiva, momento en el cual un administrador de reclamos de acuerdo asumirá el proceso. Todos los residentes y negocios en Andover, Lawrence y North Andover serán elegibles para presentar reclamos a través del proceso del administrador de reclamos del acuerdo cuando ese proceso reemplace el proceso de reclamos administrado por Columbia Gas. Más información sobre esto estará disponible en las próximas semanas.
“Nada ha cambiado con respecto a nuestro proceso de reclamos y seguimos comprometidos con estas comunidades”, explica Andrea Pietri-Diaz, gerente de Reclamos de Columbia Gas en Merrimack Valley. “Todos los residentes y negocios afectados en Lawrence, Andover y North Andover continuarán siendo elegibles para presentar reclamos a través de nuestro proceso de reclamos. Si se cierra un reclamo, pero tiene una inquietud o un artículo pendiente, puede volver a abrirlo fácilmente. Un reclamo solo se cierra y se enumera como inactivo si el cliente lo cierra o indica que no tiene más problemas pendientes”.
Para obtener asistencia en persona, visite uno de nuestros Centros de Reclamos de Propiedad ubicados en:
ANDOVER, 45 Main Street LAWRENCE, 439 South Union Street (1 Heritage Place) Lunesaviernes9a.m.to6p.m. Lunesaviernes9a.m.to6p.m. Sábado9a.m.to12p.m.
EMPLEADODESTACADO…CONOZCAAJEFFERYPHILIPPEDesde enero, Jeffery Philippe ha sido el líder del Programa deReparación de Equipos de Columbia Gas Merrimack Valley. Su carreraen Columbia Gas comenzó en 2011 como técnico de servicio reparandoequipos de calefacción y agua caliente para clientes. Después de unosaños como técnico, Jeffery se transfirió al equipo de construcción
donde se convirtió en un líder que supervisaba a los equipos en el área de Springfield y luego se mudó a la división Lawrence. El noviembre pasado, se convirtió en una parte integral del Departamento de Escalaciones de Reparación de Equipos y ha seguido desempeñando un papel importante para ayudar a los clientes a obtener lo que necesitan.
“QuierovertodoestoporquemihijoasistealaescuelaeneláreadeLawrence.Estoyinvertidoenmicomunidadyeltrabajoderestauración.DurantelamayorpartedemicarreraenColumbiaGas,hevividoenLawrence,porloqueconsideroqueestascallessonmispisadas.EstoyfelizdeestarenReparacióndeeEuiposdondepuedoayudardirectamenteanuestrosclientesyamisvecinos”.
Jeffery Philippe, líder del programa de reparación de equipos de Columbia Gas Merrimack Valley
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
PLANDEREPARACIÓNDEEQUIPOSDECOLUMBIAGASColumbia Gas se compromete a proporcionar y administrar un plan de reparación de equipos que cubrirá todos los electrodomésticos y equipos de gas natural afectados instalados por nosotros, las tuberías internas de gas reparadas por nosotros y la mano de obra relacionada para restaurar el servicio, sin costo alguno para usted.
“Estamos haciendo que la asistencia del equipo sea lo más conveniente posible para nuestros clientes”, dijo Jeffery Philippe, líder del programa de reparación de equipos de Columbia Gas Merrimack Valley. “Los clientes pueden llamarnos a cualquier hora y proporcionaremos asistencia de equipos a través de nuestra red de profesionales con licencia que serán enviados a los hogares o negocios del cliente”.
PREGUNTASFRECUENTESSOBREELPLANDEREPARACIÓNDEEQUIPOSDEGASCOLUMBIA
¿QuécubreelPlandeReparacióndeEqui-posdeColumbiaGas?
El plan de reparación de equipos cubrirá todos los aparatos y equipos de gas natural, tuberías internas de gas y mano de obra relacionada que fue proporcionada e instalada o reparada por Columbia Gas o sus subcontratistas.
Columbia Gas está proporcionando cobertura para el trabajo realizado por contratistas con li-cencia a través del proceso de restauración en:
• Calderas, hornos, calentadores de agua, coci-nas y secadores nuevos y reparados, instala-dos a través del proceso de restauración por Columbia Gas o sus subcontratistas.
• Tuberías interiores de gas natural instaladas o reemplazadas para restaurar el servicio proporcionado por Columbia Gas o sus sub-contratistas.
¿Aquiénseaplicaesteplandereparacióndeequipos?
El plan de reparación de equipos se aplica a todos los equipos residenciales y comerciales proporcionados e instalados o reparados por Columbia Gas o sus subcontratistas como re-sultado del evento de sobre presurización el 13 de septiembre de 2018.
¿PorcuántotiempobrindacoberturaColumbiaGas?Proporcionaremos reparaciones requeridas a calderas, hornos, calentadores de agua, es-tufas, secadoras y tuberías de gas internas nuevas o reparadas, proporcionadas e instala-das o reparadas por Columbia Gas o sus sub-contratistas, incluida la mano de obra asocia-da, hastael1demayode2020 para clientes residenciales y 1 año para clientes comerciales desde la fecha en que se instaló el equipo.
¿CómofuncionaelPlandeReparacióndeEquiposdeColumbiaGas?Si Columbia Gas o sus subcontratistas le pro-porcionaron e instaló o reparó su caldera, hor-no, calentador de agua caliente, estufa y / o secadora y deja de funcionar o no funciona correctamente y necesita reparación, puede contactarnos 24 / 7 en nuestra línea de ayuda para clientes afectados al 1-866-388-3239.
ParapreguntasfrecuentesadicionalessobreelPlandeReparacióndeEquiposdeColumbia,Gasvisitewww.ColumbiaGasMA.com
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
ApoyoaestudiantesyempresaslocalesColumbia Gas recientemente patrocinó el Torneo de Golf de la Escuela Secundaria Central Catholic que recaudó dinero para becas. Los comandantes de la zona de Merrimack Valley, George Ghareeb y Joe Fiorante, clase de 1981, participaron en el torneo de golf junto con Kirk Cresto, vicepresidente de operaciones de Merrimack Valley. Columbia Gas también donó una canasta de rifa de “negocios locales” con certificados de regalo y artículos de negocios locales en Lawrence, Andover y North Andover para apoyar la promoción “Rock the Register”.
LazarusHouserecibeunamanoayudanteUn grupo de empleados de Columbia Gas ayudó en Lazarus House a descargar camiones que contenían más de 30,000 libras de ropa donada. Para obtener más información sobre Lazarus House y cómo puede ayudar, visite www.lazarushouse.org
COLUMBIAGASENLACOMUNIDAD...
FindesemanadelDíadeTrabajo30,31deagostoy1deseptiembreLawrence,MA
Esta celebración de tres días, organizada por la Sociedad Saint Alfio, ayuda a recaudar fondos para varias organizaciones benéficas locales, becas para estudiantes universitarios y apoyo a las numerosas actividades voluntarias de la Sociedad, incluida la alimentación de los primeros en responder durante la crisis de gas del año pasado.
Paramásdetallesvisitewww.ThreeSaintsInc.org
96AFIESTAANUALDELOSTRESSANTOSOrgulloso patrocinador de la
Fiesta de los Tres Santos
Columbia Gas of Massachusetts extiende su sincero agradecimientoa la Sociedad Saint Alfio por su
apoyo a los socorristas
ColumbiaGasMA.com1-866-388-3239
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
REEMPLAZODEEQUIPODECALEFACCIÓN:TerminaciónSustancialRecientemente llegamos a la finalización sustancial de la Fase II de la restauración de residencias y negocios en el área de Greater Lawrence. Esto cumple el compromiso que asumimos para reemplazar los electrodomésticos y equipos afectados en los hogares de los clientes que solo se repararon en el otoño de 2018.
ColumbiaGasylosmunicipioscontinúancerrandolospermisosabiertosasociadosconlostrabajosderestauración.Sitienealgunapreguntasobrelospermisosabiertosensupropiedad,comuníqueseconeldepartamentodeconstruccióndesumunicipiorespectivo.
PERMIS
OS
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
Remember to take part in the “Shop, Share & Win” Rock the Register promotion to support local businesses.
Follow @ROCKTHEREGISTER on Instagram or Facebook, and share a photo of yourself shopping using the hashtag #RockTheRegister, you’ll be entered in a weekly raffle for a chance to win $500 through August 23.
Visit www.rocktheregister.com for more information.
Recuerde participar en la promoción Rock the Register de “Compre, comparta y gane” para apoyar a las empresas locales.
Siga a @ROCKTHEREGISTER en Instagram o Facebook, y comparta una foto de usted mismo comprando, usando el hashtag #RockTheRegister, participará en un sorteo semanal para tener la
oportunidad de ganar $ 500 hasta el 23 de agosto.
Visite www.rocktheregister.com para más información.
For the latest information, visit ColumbiaGasMA.com or call the MERRIMACKVALLEYCUSTOMERHELPLINEat1-866-388-3239. Para ver la última información, visite ColumbiaGasMA.como llame a LALINEADEAYUDAPARACLIENTESDEMERRIMACKVALLEY al 1-866-388-3239.
