College of Lake County WPDI Fall 2011 Schedule

CLC Classes (USPS 014-085) is published by the College of Lake County,

with issues in April, July, September, November and February. Periodicals

postage paid at Grayslake, IL, with additional entries.

POSTMASTER: Send change of address to CLC Classes, College of Lake

County, 19351 West Washington Street, Grayslake, IL 60030-1198

July 2011 – Volume 17, No. 3

ECRWSS

RESIDENTIAL CUSTOMER

College of Lake County19351 West Washington StreetGrayslake, Illinois 60030-1198

Fall Info Sessions6 to 8 p.m. / Room T334Thursday, August 25

Thursday, September 29Monday, October 24

Get on the road to a better career.Truck Driver Training (See page 13.)

Job placement assistance available!

College of Lake CountyCollege of Lake County

Workforce and Professional Development InstituteWPDIGrowing Success through Training, Consulting and Community Service

wpdi.clcillinois.eduSAVE THIS SCHEDULE UNTIL DECEMBER 2011

SuccessfulLeadership:SuccessfulLeadership:SuccessfulLeadership:

A Practical Approach for Developing Successful & Loyal EmployeesJoin us for breakfast and leave asa role model for your organization!Ed Hendricks, renowned leadershipexpert, will provide an overview ofwhat it takes to be an effective, versatileleader. Put your new skills into practiceas soon as you return to work!

Friday, September 167:30 – 9:30 a.m.Grayslake Campus | Room T326

Cost: $29 (includes breakfast)

To register or for more information,call (847) 543-2615

Space is limited.Registration deadline - September 9.

Looking for Personal Enrichment and Leisure courses?

Visit www.clcillinois.edu/pdfschedule/noncredit.asp

Inside this Issue:

Real Estate Courses – page 1Travel & Tourism – page 3Massage Therapy CE – page 8Business & Leadership – page 18Small Business Workshops – page 26

Inside this Issue:


Inside this Issue:


CLC CLASSES2011 Fall Schedule




1. Submit a Student Admission FormNew students and students who have not attendedclasses in two years must submit a Student AdmissionForm in one of two ways:INTERNET: www.clcillinois.edu/applyconted.aspIN PERSON: At the Admissions and Records Office

Room B101on the Grayslake Campus

2. Obtain CLC ID Number and Create myLoginAllow two working days to process your admission formapplication. You will receive your CLC student ID number in the mail. Visitwww.clcillinois.edu/register to create your login.

3. Register for ClassesBy Internet at www.clcillinois.edu/registerWhen you are ready to select your classes, use the CLCClasses By Term. You must specify the semester andthen a subject, such as English, to view the classesavailable. To select a subject area click on themagnifying glass and then press the ‘Look Up’ button.When you find a specific class section you want, makenote of the four-digit class number.

You may register on the Web or in person in theAdmissions office, B101 at the Grayslake Campus, theStudent Services office at the Lakeshore Campus or themain office at the Southlake Educational Center.

Online Self-Service requires that you have createdmyLogin. Once you have logged in, use the menu ofoptions to add or drop classes, view your schedule, viewgrades or an unofficial transcript and use many otheroptions. When you add or drop a class, check for a'success' or 'error' message. Most errors are due toprerequisites not met or enrollment holds.

4. Pay Tuition and FeesTo avoid being dropped from classes for non-payment,you must pay in full or enroll in the college’s FACTSinstallment tuition payment plan by your due date.Check the amount of your bill online by logging intomyStudentCenter and selecting the “View, Pay or SetupFACTS Plan” link. Financial aid is not available forContinuing Education classes.

Where to Register• By Web from anywhere www.clcillinois.edu/register• Grayslake Campus

19351 West Washington Street, Grayslake• Lakeshore Campus

111 North Genesee Street, Waukegan• Southlake Campus

1120 South Milwaukee Avenue, Vernon Hills

Visit wpdi.clcillinois.eduor call (847) 543-2615 for information

Refund information:Students who withdraw from certificateprograms or series offered by ContinuingProfessional Development prior to the firstday of class will receive a 100% refund.Refunds for withdrawals after the first day ofclass, but within the first 15% of the class,will be applied by CPD minus the cost of anymaterials returned in less than new condition.

Payment InformationVisit wpdi.clcillinois.edu/registeror call (847) 543-2615 for information.SBDC students should call (847) 543-2033

Campus Maps and GeneralInformationVisit www.clcillinois.edu/aboutor call (847) 543-2615.

The Workforce and Professional DevelopmentInstitute (WPDI) is dedicated to meeting yourprofessional training needs.

• Client Solutions – customized training(847) 543-2615wpdi.clcillinois.edu/solutions

• Continuing Professional Development –open enrollment courses(847) 543-2615wpdi.clcillinois.edu/professional

• Judicial Services – community services(847) 543-2185 (courses)(847) 543-2100 (volunteering)wpdi.clcillinois.edu/judicial

• Illinois Procurement Technical AssistanceCenter – Government Contracting(847) 543-2025wpdi.clcillinois.edu/ptac

• Illinois Small Business DevelopmentCenter – Small Business(847) 543-2033wpdi.clcillinois.edu/sbdc

Follow WPDI

How to Register Register Now!Pre-registration is requiredfor all classes. Classes fillquickly so register early!

Courses• Supervisory and Leadership Certificate – this online courseprovides practical, easy to understand, and insightful methods forboth new and experienced supervisors and managers. Details onpage 19.

• Basics of Supply Chain Management – Learn the basic definitions and concepts for planning and controlling the flow of materials into, through, and out of an organization. Details on page 23.

• Proofreading Shortcuts – professional success is directly related toeffective written communication. Learn detailed writing tips with a“big picture” perspective. Details on page 20.

• Propane Conversion for Small Engines – Landscape and lawn careprofessionals will benefit from this step-by-step, how-to-do-it-yourselfsession. Learn to convert small- to mid-sized gasoline engines toclean, efficient propane. Details on page 14.

Careers• Travel and Tourism – Today’s travelers have a high level ofsophistication making careers in travel and tourism more complex.This new and innovative online certificate program offers youindustry-based professional courses to prepare you for employmentin this global arena. Details on page 3.

• Spanish Interpreter: Legal II – this new course to the CertifiedSpanish Interpreter program emphasizes additional vocabulary, legalterminology, interpretation techniques and court room diplomacy.Details on page 4.

• Wedding Planning – Learn the current industry trends and how toplan the dream wedding – within budget - for each of your clients.Details on page 2.

What’s Newfor Fall



New courses, new careers, new instructorsfrom Continuing Professional Development

Instructors• Damon Fazio, ND, RPE, RPP,LMT – is a naturopathic doctor,Registered Polarity Educatorand Practitioner, and LicensedMassage Therapist and teachesthe massage therapycontinuing education classes.Licensed Massage Therapistsare required to complete 24hours of continuing educationevery two years. Course detailson page 8.

• Michelle Turcotte, MS, RD,LDN/CD, NASM-CPT – teachesNutrition over the Lifecycleseries. Students will learn thenutrient concerns, challengesand needs unique to eachphase of the lifecycle frombirth to the “Golden Years.”Course details on page 6.

• Gilbert Velez – teaches the10-hour OSHA safety coursefor general industry. With over28 years of experience in theenvironmental, industrial, andemergency response fields,Velez will prepare classparticipants to recognize,control, and abate hazardsthey are confronted with onjobsites. Course details onpage 13.

Advance your skills; advance your future with a coursefrom Continuing Professional Development this fall.

wpdi.clcillinois.edu/professional | (847) 543-2615

Dear Business Professional:

Fall is an exciting time of year! Back to school. Back to routines.The perfect time to enroll in acourse, train your staff, or seek new business opportunities.

This fall, Continuing ProfessionalDevelopment (CPD) is proud tooffer several new courses and career programs taught by leadingindustry experts. Including:• Supervisory and LeadershipCertificate

• Travel and Tourism• Massage Therapy ContinuingEducation

This is just a short list of our expanded offering. Turn the page toread about all of our new courses and programs.

CPD is also proud to feature instructors who are well-known,industry experts. On the front cover, Wayne Paprocki is featured.Wayne is a well-respected, sought-after real estate professional.He has almost 30 years of industry experience and has taught atCLC for 8 years. This fall, Wayne will be teaching the new state-approved real estate license transition courses. All real estateprofessionals will need to be in compliance by April 2012. Wayneand Continuing Professional Development can help you duringthis transition. Turn to page 1 for the complete list of real estatecourses.

Fall is a wonderful time of year. The perfect time to

Advance your skills, Advance your future

We are here to assist you and make it possible.

Visit wpdi.clcillinois.edu/professionalor call (847) 543-2615 to learn more.

Sincerely,Carole EwingDirector, Continuing Professional Development

Continuing Professional Development is part of the Workforce & Professional

Development Institute (WPDI) of the College of Lake County. WPDI provides

training, consulting, and community service opportunities for Lake County.

Client Solutions | Continuing Professional Development

llinois Procurement Technical Assistance Center

Illinois Small Business Development Center | Judicial Services

Table of Contents

Professional Development CoursesBusiness & Leadership Development....................19Computer Skills....................................................15Event Planning ......................................................2Graphic Design & Multimedia ............................18Green Technology................................................14Home Inspection..................................................13Hospitality..............................................................3Humna Resources ................................................23Industry & Safety ................................................14Lean Essentials & Lean Six Sigma ........................22Online Courses ....................................................25Operations Management ....................................23Personal Success Vocational Training....................24Project Management Training ..............................21Real Estate ............................................................1Security Officer ....................................................12Spanish Interpreter ................................................4Teacher Education..................................................9Truck Driver Training............................................13

Healthcare & NursingCertified Nursing Assistant (CNA) ..........................7CPR, AED, and Emergency Training Programs ..........7Massage Therapy CE..............................................8Medical Coding ....................................................9Nursing CE ............................................................5Pharmacy Technician Program ..............................8

Small Business Courses/WorkshopsAccounting & Finance ........................................30Business Growth & Development ........................28Employee & Human Relations..............................31International Trade ..............................................30Legal Aspects of Business Ownership ..................31Marketing & Sales................................................29Start-up & Business Planning ..............................27

ServicesClient Solutions......................................................AIllinois Procurement Technical Assistance Center ............BIllinois Small Business Development Center ................26Judicial Services....................................................32

Registration InformationRegistration Information ..............Inside Back CoverPayment Information....................Inside Back CoverGeneral Information ....................Inside Back CoverHow to reach us ..........................Inside Back Cover

On the CoverFeatured on the front cover is Wayne Paprocki, realestate instructor. See page 1 for real estate coursesand information on new real estate laws.

Fall 2011 CLC Classes

The College of Lake County is an Equal Opportunity/Affirmative Action Institution in all

aspects of education and employment. The information contained within is accurate as

of August 2011, but is subject to change.

Denotes course qualifies for teacher CPDUs.

Advance your skills; advanceyour future through theWorkforce and ProfessionalDevelopment Institute of theCollege of Lake County.

Whatever training you or your employeesneed, the College of Lake County candeliver.

Visit wpdi.clcillinois.edu or call(847) 543-2615 to learn how.

The Workforce and ProfessionalDevelopment Institute provides training,consulting, and community serviceopportunities for Lake County.

Client Solutions

Continuing Professional Development


llinois Small Business Development Center

Judicial Services

Lake County professionals have turned to the College of Lake Countyfor their workforce training needs for over two decades.

Here’s what students are saying:

“I still refer to your Project Management class as the best trainingand instruction I've had. I enjoyed your class and use many of theinsights you gave us nearly every day.”

— Pam, 2 years after the program(Previous Project Management student)

“Just wanted to say thanks for the CEO Advisory meetings this pastyear. It was a great experience to be able to sit down with you andpeople from a lot of different businesses and share ideas.”

— Mike Martyka, President, NeckTies, Inc.(Graduate from the Illinois Small Business Development Center’s CEO Advisory Board)

“I am very impressed with CPD’s courses; they are appropriate for avariety of environmental careers or for people just beginning acareer in environmental or green technology.”

— Patrick Duby, Environmental Engineer & Quality Control Manager (Previous Continuing ProfessionalDevelopment student)

“We often will use CLC for the simple fact that they offer a varietyof courses and training that help to meet our business needs. We’vehad some great facilitators here who have taught everything fromExcel to Innovative Thinking. We get a varied menu to choose fromand are impressed with the different courses that CLC has to offer.CLC has been a great training asset for our organization!”

— Dana Landers, OD/HR Consultant, VW Credit, Inc.(Client Solutions customer)


WPDI Workforce and Professional Development Institute





For more information:

• Visit: wpdi.clcillinois.edu/solutions

• Call: (847) 543-2615

• E-mail: [email protected]

Get the Results You Need

Bring the powerful, results-driven training and consultingprograms to your organizationand show your employees thatyou’re serious about theirprofessional growth andachieving organizational goals and objectives.

• Increased productivity

• Improved profitability

• Reduced employee turnover

• Improved employee satisfaction

• Enhanced company image

• More

Call (847) 543-2615 to speak to an Account Executive.

Client SolutionsGrowing Organizations by Growing People

Customized Training Our experienced staff will work with you to design aprogram specific to your company’s goals, issues, andscheduling concerns. Course topics range from customerservice to management development – from computerskills to communication. We deliver training that isdynamic, impactful, and relevant.

Maximize Your Training BudgetAt your place or ours, your customized training programallows you to train work groups, teams, and entiredepartments in a cost-effective way.

Experience the power of results-driven training, consulting,and coaching from Client Solutions – giving Lake Countycompanies the skills, knowledge, and confidence neededto meet tough workplace challenges head-on for morethan 20 years.

Illinois Procurement Technical Assistance CenterGrowth Through Government Contracting

The Illinois Procurement and Technical Assistance Center (PTAC) program isfunded by the Illinois Department of Commerce and Economic Opportunityand the College of Lake County through a cooperative agreement as a serviceto those members of the business community interested in selling a product orservice to the government (federal, state and local).

Seasons may change but the missions of Federal Agenciesresponsible for managing and protecting our naturalresources do not. The Department of Agriculture, U.S. Forest Service, and the Bureau of Land Management arejust three of the federal organizations that purchase a widevariety supplies and services needed to preserve and managethe public lands. For more information on these organizationsand others that focus on the country’s natural resourcesplease visit: wpdi.clcillinois.edu/ptac/naturalresources.

Explore your government marketplace and locate newopportunities.

To learn more, contact the Center. Call (847) 543-2025 andschedule a meeting. Take advantage of the Center’s resourcesand technical assistance.


• Visit: wpdi.clcillinois.edu/ptac• Call: (847) 543-2025• E-mail: [email protected]

Is the governmentbuying whatyou are selling?

• Capture the Power ofInformation –

See what the government is buying

• Explore the resourcesavailable through the Center –

Learn how to sell to thegovernment

We can help you chart acompetitive course to your goals.

Call today – (847) 543-2025

A B

Real Estate

Students who withdraw from certificateprograms or series offered by ContinuingProfessional Development prior to the firstday of class will receive a 100% refund.

Refunds for withdrawals after the first day ofclass, but within the first 15% of the class willbe applied by CPD minus the cost of any

materials returned in less than new condition.

Career Training

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 1

Career & Workforce—Professional Development

Continuing ProfessionalDevelopment

Growing Your Future— One Skill at a Time.

Take charge of your own professional development byenrolling in courses designed tohelp develop your career skills.With our training programs youcan enhance current workforcecompetencies or learn new ones.You can also take courses toprepare for licensure, licenserenewal, or certification requirements. With the continually changing work environment,preparing yourself with new abilities or an alternative career is a smart strategy. ContinuingProfessional Development wants tobe your training partner as youprepare for the future.

Are you a currently licensed salesperson or broker?The time to transition is now!CLC is offering Real Estate Core Competencies (PRLE 38). It will be offered through April 2012.This class will prepare you to pass the State of Illinois Proficiency Examination as well as provideyou with 3 Core B CE units.

Prepare to be a real estate agent!The College of Lake County is approved by the Real Estate Bureau, part of the Illinois Departmentof Financial and Professional Regulation. A student must meet all the requirements to be able tofill to take the Broker’s or Managing Broker’s Examination given by the State of Illinois.

Broker RequirementsPRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course requirements.Attendance for all class hours and a passing score of 75 percent or better on the final exams arerequired, as mandated by the Illinois Department of Financial and Professional Regulation. Inaddition to meeting the course requirements, an applicant for the State of Illinois licensing examination must be a high school graduate (or GED recipient) and 21 years of age, or 18 years of age and have two years of college course work.

Home Study is an option for completing part of the broker pre-licensing requirements (coursecode PRLE 2). Students who select this option must complete and submit assignments that fulfillthe class time requirement. This allows students the freedom to complete the approved classeswithout having to attend regular class meetings. Home Study students are required to come tocampus only to take the final exam.

Home Study registrants must purchase both the necessary textbook and workbook for theappropriate class and should refer to the workbook for guidance and instructor contact information. These are NOT online courses.

Broker post-licensing courses will be available starting Spring 2012. Check our Web site for themost up-to-date offerings – wpdi.clcillinois.edu/professional/realestate

BROKER PRE-LICENSING TOPICSThis course, with the Broker Pre-Licensing AppliedPrinciples course (PRLE 3), fulfills the new educationrequirements for obtaining an Illinois Real EstateBroker license. You are required to attend all Sessionswhich include: introduction to the license law and realproperty; basics of agency, seller and buyer relation-ships and counseling; local, state and federal lawseffecting real estate; brokerage, marketing and adver-tising; market analysis and appraisal; financing, con-tracts, independent contractor and employee status,occupational disciplines and business planning. Atextbook is required and should be purchased at theCLC bookstore prior to class.

4198 PRLE 2-001 Southlake CampusTuesdays and Thursdays 15 SessionsSeptember 20 – October 205:30–10:00 p.m.& Saturdays, September 24 – October 228:00 a.m. – 2:00 p.m.$699 Rooms V336 W. Paprocki

4214 PRLE 2-981 HomestudyAugust 29 – October 21$699 Homestudy W. Paprocki

BROKER PRE-LICENSING APPLIEDPRINCIPLESThis course, with the Broker Pre-Licensing Topicscourse (PRLE 2), fulfills the new education require-ments for obtaining an Illinois Real Estate Brokerlicense. This interactive course includes role play, situa-tions, case studies and demonstration examples. You arerequired to attend all Sessions, which include: listingpresentations, buyer representations, agency disclo-sures, purchase agreements, handling offers, negotiat-ing, market analysis, closing costs, escrow money, fairhousing, and anti-trust. A textbook is required andshould be purchased at the CLC bookstore prior to class.

4215 PRLE 3-001 Southlake CampusTuesdays and Thursdays 3 SessionsOctober 25 & 275:30– 10:00 p.m.& Saturday, October 298:00 a.m. – 2:00 p.m.$199 Rooms V336 W. Paprocki

REAL ESTATE CORE COMPETENCIESPreparing to take the State of Illinois Real EstateTransition exam? Prepare for and then take the examin this one Session. This satisfies all requirements forthe State of Illinois Real Estate Transition and coversmaterial for both the salesperson to broker and brokerto managing broker. Exam review will begin in themorning, continue through the afternoon, and allexams will be concluded no later than 5pm. Thiscourse is also approved for 3 hours of Core B CE cred-it. All materials, exam fee, and exam are included incourse fees.

Event Planning

FUNDAMENTALS OF MEETING AND EVENTMANAGEMENT (2-0) 2 HOURSLearn strategies to develop meetings and specialevents. You will be introduced to the many considera-tions involved in planning an event. You will learn howto conduct a needs analysis, balance multiple presen-tation formats, develop conference space schematics,create a program planning and event timeline, devel-op a budget, and understand the basics of marketingand promotion. A textbook is required and may bepurchased in the bookstore.

4385 PHOS 10-001 Grayslake CampusMondays & Wednesdays 8 SessionsSeptember 19-October 266:00-9:15 p.m.$199 Room T323 S. Parnell

4216 PRLE 38-001 Southlake CampusSaturday, September 10 1 Session8:00 a.m. – 5:00 p.m.$199 Room R102 W. Paprocki

4217 PRLE 38-002 Grayslake CampusWednesday, November 9 1 Session8:00 a.m. – 5:00 p.m.$199 Room T333 W. Paprocki

4218 PRLE 38-003 Southlake CampusSaturday, December 3 1 Session8:00 a.m. – 5:00 p.m.$199 Room R102 W. Paprocki

NEW! THE WORLD BEHIND WEDDINGSGo behind the scenes of weddings. Learn the currentwedding industry trends, do’s and don’ts and how toplan a dream wedding without breaking the bank foreach of your clients. Learn the duties of a weddingplanner and how to manage the event no matter whatthe budget. Topics include the rehearsal dinner, cere-mony and reception etiquette and protocols.

4386 PHOS 12-001 Grayslake CampusMondays & Wednesdays 5 SessionsNovember 14-December 56:00-9:00 p.m.$199 Room T323 S. Parnell

Real Estate /Event Planning


2 QUESTIONS? CALL (847) 543-2615

Home Study registrants mustpurchase both the necessary

textbook and workbook for theappropriate class and should referto the workbook for guidance andinstructor contact information.

These are NOT online courses.

NEW! BUSINESS OF TRAVEL ANDTOURISMBegin your journey to a successful career in travel andtourism with a systematic, real-world focused, andcomprehensive review of this exciting profession. Youwill be introduced to basic travel concepts, key sectorsfor the travel industry, effective practices for sellingthe travel product, an overview of destination knowl-edge and use of technology in the travel and tourismindustry. This is the first is a series of classes to pre-pare you to take the Travel Agent ProficiencyCertification Exam.

Online: This course is offered on the Internet, and canbe accessed via Blackboard. For more information goto CLC’s web site at clconline.clcillinois.edu

4377 PHOS 20-800 ONLINEAugust 29-December 18 16 Sessions$349 N. Roop

NEW! GEOGRAPHY FOR TRAVELAND TOURISMWhat’s your geography IQ? Geography literacy isessential for those planning a career in the travel,tourism or hospitality industries. Learn about theworld’s most popular destinations and discoverunique, lesser known locations. Explore the physicalenvironment, history, language, currency, transporta-tion, accommodations and attractions of key touristdestinations around the world. Other topics includehow to match clients to destinations, arranging travelitineraries and responding to common requests. Thisis one of a series of classes to prepare you to take theTravel Agent Proficiency Certification Exam.

Online: This course is offered on the Internet, and canbe accessed via Blackboard. For more information goto CLC’s web site at clconline.clcillinois.edu

4378 PHOS 21-800 ONLINEAugust 29-December 18 16 Sessions$349 N. Roop

Hospitality

NEW! NUTRITION OVERTHE LIFECYCLE SERIES (1-0) 1 HOURNutrition is never one-size-fits-all but is relevant toanyone who wants to get the best benefit from theirfood choices to maintain optimal health and wellness.If you are a culinary professional you will find thiscourse useful. You will discuss the nutrient concerns,challenges and needs unique to each phase of the life-cycle from birth to the golden years and the factorsthat impact external and physiological changes.Planning healthy meals, and understanding the fac-tors which may contribute to malnutrition is coveredin each of the four life stage units.

Enroll in the series at a discounted price! Sign upfor individual Sessions (PALH 90) listed on page 6.

4305 VALH 90-001 Grayslake CampusSaturdays, October 1-22 4 Sessions10:00 a.m.-3:30 p.m.$299 Room T332 M. Turcotte

BEVERAGE AND ALCOHOL SELLERS ANDSERVERS EDUCATIONAL TRAINING-BASSETProtect your liquor license and reduce your risk as analcohol server. Liquor license owners, alcohol sellersand servers learn how to determine servability ofpatrons, the physical and psychological effects of alco-hol, local ordinances of alcohol consumption anddriving, Blood Alcohol Concentration, and determina-tion of proper ID’s. BASSET is certified by the IllinoisLiquor Control Commission, and is required by theLake County Commission and various other munici-palities for facilities licensed to serve and sell alcohol.The course does NOT prepare individuals to be bar-tenders. Certificates: Effective 12/1/10: Requests frompast and current students to replace a BASSET“Certificates of Completion” will be honored for up to3 years from the class date.

4320 PHOS 1-001 Grayslake CampusMonday, August 29 1 Session6:00-10:00 p.m.$40 Room T332 C. Parr

4321 PHOS 1-002 Grayslake CampusSaturday, October 1 1 Session8:00 a.m.-12:00 p.m.$40 Room T333 C. Parr

4322 PHOS 1-003 Grayslake CampusMonday, November 7 1 Session6:00-10:00 p.m.$40 Room T323 A. Demarco

4323 PHOS 1-004 Grayslake CampusMonday, December 3 1 Session8:00 a.m.-12:00 p.m.$40 Room T333 A. Demarco

Travel & Tourism /Hospitality



NEW! Travel and Tourism Professional CertificateToday’s travelers have a high level of sophistication making careers in travel and tourism morecomplex. This new and innovative online Travel and Tourism Program offers you industry-basedprofessional courses to prepare you for employment in this global arena. You will study world destinations, travel products and suppliers, customer service and sales skills, and industry procedures and ethics. Upon completing this program, you will be ready to work as a virtual travelagent by planning trips and communicating with clients via the internet or work at an establishedtravel agency. Travel and tourism is an exciting field to launch a new career, or start your ownhome-based travel business.

Students who successfully complete the three courses in the Travel and Tourism ProfessionalCertificate program (Business of Travel and Tourism, Geography for Travel and Tourism and coming in spring Travel Agent Proficiency Exam Review) will be prepared to sit for the travel agentproficiency exam (TAP) provided through the Travel Institute and the American Society of TravelAgents (ASTA). The exam provides entry level competency for travel and tourism professionals.

This affordable and flexible program includes online courses accessible 24/7, with links to travelindustry resource web sites and destination videos. A high speed Internet connection and Word2003 or newer are highly recommended.

Spanish Interpreter Career & Workforce—Professional Development


PROGRAMA EDUCATIVO DEENTRENAMIENTO PARA VENDEDORES YSERVIDORES DE BEBIDAS ALCOHÓLICASProteja su licencia para licores y reduzca el riesgocomo servidor de alcohol. Los dueños de licenciaspara licores, los vendedores y los servidores de alcoholaprenderán a determinar cómo servir a los clientes,los efectos físicos y psicológicos del alcohol, ordenan-zas locales sobre el consumo de alcohol y el manejo deautos, la Concentración de Alcohol en la Sangre, y ladeterminación de identificación apropiada. El progra-ma BASSET está certificado por la Comisión deControl de Licor de Illinois, y es requerido por laComisión del Condado de Lake y varias otras munici-palidades para comercios con licencia para servir yvender licor. Este curso NO enseña a las personas acómo preparar bebidas alcohólicas.

4368 PHOS 2-001 Grayslake CampusMonday, October 17 1 Session6:00-10:00 p.m.$40 Room T323 J. Alvarez

FOOD SAFETY REFRESHER COURSEAttention certified food service sanitation managersseeking renewal of your five-year Illinois Departmentof Public Health (IDPH) Food Service SanitationManager Certification (FSSMC). This refresher is acondensed version of the 15-hour FSSMC certificationcourse and is for renewal only. You must bring yourIDPH license and a #2 pencil to this class. A textbookmust be purchased prior to class.

4370 PHOS 3-001 Southlake CampusThursday, October 13 1 Session9:00 a.m.-3:00 p.m.$55 Room R222 C. Wener

4371 PHOS 3-002 Grayslake CampusMonday, December 5 1 Session9:00 a.m.-3:00 p.m.$55 Room T323 C. Wener

RE-CERTIFICACION DE SANIDADEN EL SERVICIO DE ALIMENTOSEste curso de 5 horas es requerido por elDepartamento de Salud del Estado de Illinois pararenovar el certificado de sanidad antes que se expida.El curso cubre los aspectos más importantes parapreparar y servir alimentos sanos y la prevención deenfermedades alimenticias. Este curso puede sertomado en cualquier tiempo dentro de los 5 anos desu certificado. Este curso es solo para personas quedesean renovar el certificado que no se ha vencido. Serequiere presentar el certificado vigente el día de clase.

4372 PHOS 4-001 Grayslake CampusThursday, October 27 1 Session9:00 a.m.-3:00 p.m.$55 Room T333 J. Alvarez

Spanish Interpreter

SPANISH INTERPRETER:LEGAL I (2-0) 2 HOURSYou will learn interpretation techniques that are usedin a legal setting. This section covers Traffic, Civil,Family, Juvenile and Criminal courts. The programincludes vocabulary, legal terminology, interpretationtechniques, court room diplomacy, and practiceSessions. You will discuss possible interpretation situ-ations that can be applied in a court of law, between anattorney and a client, or acting as a private CertifiedSpanish Interpreter (C.S.I).Students may start theinterpretation program by enrolling in any section.Class materials are not included in the class fee andare purchased from the instructor on the first day ofclass.

4369 PLNG 10-001 Grayslake CampusSaturdays 5 SessionsSeptember 10-October 89:00 a.m.-6:00 p.m.$549 Room T323 H. Lopez

NEW! SPANISH INTERPRETER: LEGAL IIThis is the newest section of the Certified SpanishInterpreter program which emphasizes additionalinterpretation techniques that are used in a legal set-ting. This section covers Immigration, Bankruptcy,Finance and Real Estate areas. The program includesvocabulary, legal terminology, interpretation tech-niques, court room diplomacy, and practice Sessions.You will discuss possible interpretation situations thatcan be applied in a court of law, between an attorneyand a client, or acting as a private Certified SpanishInterpreter (C.S.I). Students may start the interpreta-tion program by enrolling in any section. Class mate-rials are not included in the class fee and are pur-chased from the instructor on the first day of class.

4376 PLNG 14-001 Grayslake CampusSaturdays 5 SessionsOctober 22-November 199:00 a.m.-6:00 p.m.$549 Room T323 H. Lopez

The Spanish Interpreter Certification Program prepares Spanish bilingual speakers to enter thefield of oral interpretation. The program now consists of five sections, two covering the healthcareindustry, one dealing with the field of education and the last two sections detailing interpretationin the legal setting. Each course consists of 50 hours of classroom instruction and an additional10 hours of clinical work experience. Program participants will learn interpretation techniquesthat will enable them to work in an educational, legal or healthcare environment. The majority ofthe classroom instruction is conducted in Spanish.

Training includes oral interpretation exercises, role playing, small group work, vocabulary study,Spanish/English grammar review, presentations, memory enhancing exercises, and a clinical pres-entation. The courses are independent so you may enroll at the start of any module. All new stu-dents will be required to successfully complete an assessment test at the first meeting of their ini-tial class.

CURRENT NURSING PRACTICE UPDATE(RN REFRESHER) (7-0) 7 HOURSAre you are a nurse who has not been actively involvedin nursing practice, but still hold a current license?This update course will assist you in returning to yournursing career. Topics covered include: current trendsin nursing and health care, legal aspects of nursing,review of basic skills, review of diseases, and selectivenew nursing techniques. The course also updates thenurse on concepts relevant to nursing across the lifecycle to form the focus for theory, clinic, and the sim-ulated nursing labs. This process assists the nurse inreestablishing confidence and competence. No ClassNovember 21 & 26. This CNE activity is being offered for55 contact hours.

4263 VALH 20-001 Grayslake CampusMondays 13 SessionsSeptember 12-December 125:30 p.m.-9:00 p.m. Room D201& Saturdays, September 10-248:00 a.m.-4:00 pm Room Nursing Lab& Saturdays, October 1-December 107:00 a.m.-03:30 p.m. Room Clinical Site$1799 R. Kramer

Healthcare & Nursing Continuing Education




Are you a nurse who is currently working and needs CEUs for licensure?

Are you a healthcare professional who has been out of the nursing profession for a time and needs to update your skill set to obtain employment?

Are you interested in entering the healthcare field to become a pharmacy technician?

Whether you need to maintain, obtain, or enter the healthcare profession, Continuing ProfessionalDevelopment’s Healthcare & Nursing courses will help you achieve your career goals.

For more information, call (847) 543-2615.

Steps to take for Current NursingPractice Update (RN Refresher)

1. Hold a current, active nursing license in theState of Illinois

2. Meet the Health Requirements to attendclass. RN Refresher Information Sheet:wpdi.clcillinois.edu/pdf/RNRefresher.pdf

3. New Students must complete a CLCApplication for Admission (Apply Online atwww.clcillinois.edu/applyconted.asp)

4. Call the department for questions at(847) 543-2615

The College of Lake County is an approved provider of continuing nursing education (CNE)

by the Illinois Nurses Association, as an accredited provider by the American Nurses

Credentialing Center’s Commission on Accreditation.

UPDATES FOR NURSESThese workshops are designed to provide nursing pro-fessionals with the opportunity to enhance their pro-fessional knowledge and skills in a specific area ofinterest. These CNE activities are being offered for2.45 contact hours for each 1 day session unless other-wise specified.

AssessmentThis CNE activity is being offered for 6.45 contact hours.4264 PALH 1-001 Grayslake CampusSaturday, September 10 1 Session8:00 a.m.-4:00 p.m.$75 Room D216 R. Kramer

Pharmacology4265 PALH 1-002 Grayslake CampusMonday, September 19 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 R. Kramer

End of Life Care Options4267 PALH 1-003 Grayslake CampusMonday, September 26 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 R. Kramer

Respiratory System4268 PALH 1-004 Grayslake CampusMonday, October 3 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 R. Kramer

Cardiac4269 PALH 1-005 Grayslake CampusMonday, October 10 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 R. Kramer

Renal System4270 PALH 1-006 Grayslake CampusMonday, October 17 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 R. Kramer

Diabetes4271 PALH 1-007 Grayslake CampusMonday, October 24 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 R. Finegan

Psychiatric4272 PALH 1-008 Grayslake CampusMonday, October 31 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 J. Dotson

Orthopedics4273 PALH 1-009 Grayslake CampusMonday, November 7 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 R. Kramer

Wound Care4274 PALH 1-010 Grayslake CampusMonday, November 14 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 N. Rivera

Neurological System4275 PALH 1-011 Grayslake CampusMonday, November 28 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 R. Kramer

Ethics4276 PALH 1-012 Grayslake CampusMonday, December 5 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 D. Jezuit

Gastrointestinal System4277 PALH 1-013 Grayslake CampusMonday, December 12 1 Session5:30 p.m. -9:00 p.m.$55 Room D216 R. Kramer

PEDIATRIC UPDATEAs a Pediatric nurse you provide preventative andacute care in all settings to children and adolescents.Update your professional knowledge to better supportyour patients. This CNE activity is being offered for2.45 contact hours.

4278 PALH 5-001 Grayslake CampusTuesday, October 25 1 Session6:00 p.m.-9:30 p.m.$55 Room T333 T. Crowson

IV THERAPY BASICSDesigned for the nurse who needs a review or intro-duction to IV therapy, this course covers venipuncturetechniques along with the care, maintenance, compli-cations, and treatments of peripheral IV catheters,midline and PICC lines, short term percutaneouslyinserted lines, tunneled catheters, and implantedports. Students are required to demonstrate these pro-cedures. Class size is limited. This CNE activity isbeing offered for 13.75 contact hours.

4295 PALH 21-001 Grayslake CampusTuesdays 5 SessionsSeptember 20-October 186:00 p.m.-9:00 p.m.$175 Room TBA P. Williams

EKG INTERPRETATION (1-0) 1 HOURYou will get an overview of the cardiac cycle and nor-mal sinus rhythm. Content covers dysrhythmias ofsinus, A-V and atrial origin, conduction defects, ven-tricular ectopy and bundle branch blocks, myocardialinfarction, pre-excitation syndromes, and drug andelectrolyte effects. Early assessment data and treat-ment are presented. This CNE activity is being offeredfor 13.75 contact hours.

4300 VALH 7-001 Grayslake CampusTuesdays, November 1-29 5 Sessions6:00 p.m.-9:00 p.m.$175 Room T332 L. Baker

NEW! NUTRITION OVER THE LIFECYCLESERIES (1-0) 1 HOURNutrition is never one-size-fits-all but is relevant toanyone who wants to get the best benefit from theirfood choices to maintain optimal health and wellness.Healthcare, teachers or culinary professional will findthis course useful. You will discuss the nutrient con-cerns, challenges and needs unique to each phase ofthe lifecycle from birth to the golden years and the fac-tors that impact external and physiological changes.Planning healthy meals, and understanding the fac-tors which may contribute to malnutrition is coveredin each of the four life stage units. Sign up for indi-vidual Sessions (PALH 90) or enroll in the series(VALH 90) at a discounted price.

This CNE activity is being offered for 19 contact hours.

Nutrition Over the Lifecycle Series 4305 VALH 90-001 Grayslake CampusSaturdays, October 1-22 4 Sessions10:00 a.m.-3:30 p.m.$299 Room T332 M. Turcotte

Each CNE activity is being offered for 4.45 contacthours.

Infancy & ChildhoodCaregivers will focuson infant and toddler nutritionincluding age- and stage-appropriate foods and feedingskills. You will find resources here to help guide develop-ment of nutrition knowledge and skills for children.

4296 PALH 90-001 Grayslake CampusSaturday, October 1 1 Session10:00 a.m.-3:30 p.m.$85 Room T332 M. Turcotte

AdolescenceThe focus is on older children and teens and their spe-cial nutritional needs. This Session includes resourceson sports and fitness, and eating disorder for thosewho work with this stage of development. You will findresources here to help guide development of nutritionknowledge and skills for adolescents.


AdulthoodThe focus is on men and women through the mainbulk of life and their nutritional needs, Includingpregnancy and lactation.


Aging-Older AdultsFor and about healthy eating, and the nutritional chal-lenges related to aging.





Certified Nursing Assistant / CPR Training



Certified NursingAssistant (CNA)

CNA RECERTIFICATION (1-0) 1 HOURDesigned for those who have already completed theCertified Nurse Assistant course and who have suc-cessfully completed the Illinois Nurse AideExamination, but who no longer are listed on theIllinois Nurse Aide Registry. You must first contact theIllinois Department of Public Health (IDPH) at (217)785-5133 to request a recertification packet. To partic-ipate, you must undergo a UCIA criminal backgroundcheck and have the required and updated immuniza-tions prior to attending the clinical site. The coursewill provide re-certification of the 21 skills and offer areview for the State Examination.4301 VALH 10-001 Grayslake CampusWednesday & Friday 2 SessionsSeptember 21 & 239:00 a.m.-2:00 p.m.$299 Room TBA I. Forsberg

4302 VALH 10-002 Grayslake CampusThursday & Friday 2 SessionsOctober 27 & 285:00 p.m.-10:00 p.m.$299 Room TBA I. Forsberg

Healthcare-CPR Training

HEARTSAVER CPR WITH ADULT, CHILD,& INFANT TRAINING

This course is designed for the general public and isnot intended for healthcare professionals or health-care students. This is an ideal course for day careproviders, teachers, and anyone interested in taking aCPR course. This is an American Heart Associationcourse. Certification is good for 2 years.

4279 PALH 6-001 Grayslake CampusFriday, September 30 1 Session6:30 p.m.-9:30 p.m.$55 Room T333 S. Frankson

4280 PALH 6-002 Grayslake CampusThursday, October 20 1 Session6:30 p.m.-9:30 p.m.$55 Room T333 S. Frankson

CPR REFRESHER: BLS HEALTHCAREPROVIDERThe BLS Healthcare Provider course is designed toprovide a wide variety of healthcare professionals theability to recognize several life-threatening emergen-cies, provide CPR, use an AED, and relieve choking ina safe, timely and effective manner. The course isintended for certified or noncertified, licensed or non-licensed healthcare professionals. Current AHA BLSHealthcare Provider certification card is required toattend this course.

4281 PALH 7-001 Grayslake CampusTuesday, August 30 1 Session6:00 p.m.-9:00 p.m.$55 Room T333 S. Frankson


4283 PALH 7-003 Grayslake CampusThursday, September 29 1 Session6:00 p.m.-9:00 p.m.$55 Room T333 S. Frankson

4284 PALH 7-004 Grayslake CampusTuesday, October 25 1 Session6:00 p.m.-9:00 p.m.$55 Room T332 S. Frankson

CPR BASIC: BLS HEALTHCARE PROVIDERThe BLS Healthcare Provider course is designed toprovide a wide variety of healthcare professionals theability to recognize several life-threatening emergen-cies, provide CPR, use an AED, and relieve choking ina safe, timely and effective manner. The course isintended for certified or noncertified, licensed or non-licensed healthcare professionals.

4285 PALH 8-001 Grayslake CampusSaturday, August 20 1 Session8:00 a.m.-12:00 p.m.$65 RoomT323 S. Frankson

4286 PALH 8-002 Grayslake CampusSunday, August 21 1 Session1:00 p.m.-5:00 p.m.$65 Room T323 S. Frankson

4287 PALH 8-003 Grayslake CampusFriday, August 26 1 Session5:30 p.m.-9:30 p.m.$65 Room T323 S. Frankson

4288 PALH 8-004 Grayslake CampusSaturday, August 27 1 Session8:00 a.m.-12:00 p.m.$65 Room T323 S. Frankson

4289 PALH 8-005 Grayslake CampusSunday, August 28 1 Session1:00 p.m.-5:00 p.m.$65 Room T323 S. Frankson


4291 PALH 8-007 Grayslake CampusSaturday, September 10 1 Session8:00 a.m.-12:00 p.m.$65 Room T332 S. Frankson

4292 PALH 8-008 Grayslake CampusTuesday, October 11 1 Session5:30 p.m.-9:30 p.m.$65 Room T333 S. Frankson

4293 PALH 8-009 Grayslake CampusFriday, November 18 1 Session5:30 p.m.-9:30 p.m.$65 Room T333 S. Frankson

4294 PALH 8-010 Grayslake CampusTuesday, December 6 1 Session5:30 p.m.-9:30 p.m.$65 Room T333 S. Frankson

Massage Therapy / Pharmacy Technician



CRANIAL SACRAL 2 WORKSHOP (1-0) 1 HOURCranial two is a deeper exploration of the conceptsand application of Cranial Sacral Therapy. We willlearn to mobilize the major bones of the cranium aswell as the sacrum and coccyx. An exploration of theMid-Tide will also be included. These new dimensionsdeal directly with the function of the nervous systemand add a deep level of release to its function. Thisenhances your work as a Massage Therapist exponen-tially.

4303 VALH 85-001 Southlake CampusSaturdays, September 17 & 24 2 Sessions8:00 a.m.-3:30 p.m.$299 Room R220 D. Fazio

WORKING WITH THE FIVE ELEMENTS (1-0) 1 HOURAsian Medicine especially Ayurveda and now PolarityTherapy, a western adaptation, recognize the FiveElements as an understanding of qualities of EnergyMovement on a Mental, Emotional, and Physiologicallevel of expression. This understanding and its even-tual application lends a deep wisdom as to the causeand effect of Physiological dysfunction. In this work-shop we will explore the Five Elements individuallyand learn Bodywork Techniques to address their pos-sible imbalances.

4304 VALH 85-002 Southlake CampusSaturdays, October 22 & 29 2 Sessions8:00 a.m.-3:30 p.m.$299 Room R220 D. Fazio

Pharmacy Technician

PHARMACY TECHNICIAN TRAINING (7-0) 7 HOURSCLC’s professional Pharmacy Technician Program willput you on the way to a new career. The 105 hours ofclassroom instruction designed to teach you the fun-damentals and practical skills needed to prepare youfor entry level work in a variety of pharmacy setting.The program is provided by MK Education and istaught by pharmacy professionals that bring real lifeexperience to the classroom. You will train to effective-ly assist in pharmaceutical preparations, by enteringpatient data, dispensing commercially available med-ications or compounding specialty orders, preparingintravenous medications and completing dailyrequired tasks in any pharmacy environment. You willlearn the basic concepts of pharmacy calculations,and practice math concepts and calculations neededto become a certified pharmacy technician. Upon suc-cessful completion of the program you will receive acertificate of completions to assist you in your careerpreparation, job search and certification.

Program requirements: High school diploma orG.E.D Adequate knowledge of 9th and 10th grademath (algebra) , Proficient in English (verbal andwritten communication skills), No prior criminalrecord, 18 years old (some exceptions), Hand to eyecoordination and finger agility.

Note: All pharmacy technicians must be nationallycertified. This course will prepare you for both nation-al certification exams.

4307 VALH 95-002 Grayslake CampusMondays & Wednesdays 32 SessionsSeptember 12-December 216:00 p.m.-9:30 p.m.$1499 Room T332 N. Bowes

4306 VALH 95-001 Southlake CampusSaturdays 15 SessionsAugust 27-December 178:00 a.m.-3:15 p.m.$1499 Room V308 MK Education

NEW!Massage Therapy Continuing Education

If you are a licensed massage therapist, certified bodyworker or esthetician these new workshopsmay interest you. They are approved by NCBTMB.

CE hours for Massage therapists are provided by the instructor, Dr. Damon Fazio, ND, RPE, RPP,LMT, Naturopathic Doctor, Registered Polarity Educator and Practitioner, and Licensed MassageTherapist. Damon is the founder and director of Earthwise Therapies. Earthwise conducts pro-grams in Polarity Therapy, Cranial Therapy, and Homeopathic Education. The programs offeredare approved and registered trainings with The American Polarity Therapy Association leading toregistration as an Associate Polarity Practitioner and Registered Polarity Practitioner.

Earthwise Continuing Education Courses are approved by the NCBTMB. Dr. Fazio teaches in manyprograms across the United States including the Arizona School of Integrative Studies, OhioInstitute of Holistic Health, College of Lake County, and Albuquerque, New Mexico. Damon hasserved as the APTA President and is currently on the APTA Board of Directors. He was honored byAPTA for his Pioneering work as a teacher and Practitioner of Polarity Therapy in 1989 and hasbeen teaching and practicing since 1981. He currently maintains a private practice ofNaturopathic Medicine, Homeopathy, Polarity Therapy and Cranial Therapy.

Pharmacy Technicians are indemand!The U. S. Department of Labor estimates thatpharmacy technician jobs will increase 27 %over the next 6 years. With the growing needfor pharmaceuticals and a rapidly expandinghealthcare field, the timing has never beenbetter to begin a career in the industry. About71% of pharmacy technician jobs are in retailpharmacies, grocery stores or mass retailers.

Medical Coding /Teacher Education




NEW! PHARMACY TECHNICIANEXTERNSHIPYour future starts here! Graduates of CLC’s pharmacytechnician program can gain valuable, real life experi-ence through our Pharmacy Technician Externshipprogram. Practice in a major retail pharmacy settingand you will be ready to be hired for your first techni-cian position. This unpaid, hands-on training will giveyou the experience you need to land a job as a phar-macy technician. You will be assigned a trainer and beinstructed in pharmaceutical preparations and per-forming the daily tasks applicable to any pharmacyenvironment. Students will not be compensated in anyway or be considered an employee during the durationof the externship.

Medical Coding

This 3-day preparatory Bootcamp is designed to provideyou with an extensive overview of the information youneed to know in order to pass the AHIMA CCS-P(Certified Coding Specialist-Physician-based, or CCS(Certified Coding Specialist) exam. This course does notteach you how to code, but rather reviews essential infor-mation and provides indispensable strategies and tipsthat will give you a much better chance of passing theexam. It will aid in providing an individualized readinessassessment to identify areas of knowledge strengths andweaknesses, which will optimize study and exam prepa-ration strategies. All domains appearing on the examwill be discussed, including CPT, ICD-9-CM and HCPCScoding, health information documentation, reimburse-ment, data quality and analysis, information and com-munication technologies, and compliance and regulatoryissues. Students will be responsible for completinghomework assignments between each class. Exam prepstudy text, course materials and information are includ-ed in the cost of this course and will be provided to eachstudent on the first day of class.

Continental breakfast, lunch, light snacks and refresh-ments will be provided each day.

Not included in course fee: 2011 editions of AMA CPTProfessional; ICD-9-CM Vol. I-III (Vol. I-II or I-III ok forCCS-P only); and HCPCS (HCPCS for CCS-P only), arerequired for this Bootcamp and for the certificationexam, and are not included and must be purchased sepa-rately and brought to Bootcamp each day. AHIMA mem-bership fees and/or examination fees are also not includ-ed in the cost of this course.

Note: This class is ‘enrollment by department consentonly’ and meets by individual arrangement, call ouroffice for details (847) 543-2615 or visit the web atwpdi.clcillinois.edu

Prerequisites: Prior to acceptance you will berequired to provide proof of required immunizationsand health standards, have a valid Illinois StatePharmacy Technician license, a background checkand pass an illegal drug use test.

VALH 96-001Externship dates and hours are by ArrangementCost: $799

Prerequisite: These exams assess mastery-levelknowledge and proficiency in coding, rather thanentry-level skills. This course was designed for codersand other health professionals who have a workingknowledge of billing and coding, or for students whohave successfully completed a health informationcourse which included medical billing and coding, andwant to prepare for national certification.

Medical Coding-CCS Exam Prep4393 VALH 50-001 Grayslake CampusFriday, Saturday & Sunday 3 SessionsOctober 14-16 8:30a.m.-4:30p.m.$999 Room T326 Medical Basix

Medical Coding-CCS-P Exam Prep4394 VALH 50-002 Grayslake CampusFriday, Saturday & Sunday 3 SessionsNovember 18-208:30a.m.-4:30p.m.$999 Room T326 Medical Basix

Teacher Education

Continuing Professional Development offersteacher education opportunities designed toprovide Lake County educators the research,tools, and techniques to better serve the student population.

CLC is an approved provider of teacher recertification education through the IllinoisState Board of Education – Provider #100661.

NEW! NUTRITION OVER THE LIFECYCLE: INFANCY & CHILDHOODThis course is part of the new ‘Nutrition over theLifecycle’ series and this Session will be of interest toparents, caregivers and educators. In this session, thefocus is on infant and toddler nutrition including age-and stage-appropriate foods and feeding skills. Youwill find resources here to help guide development ofnutrition knowledge and skills for children. 5 CPDUs


NEW! MEDICAL CODING CCS/CCS-P CERTIFICATION EXAM PREP 3-DAY BOOTCAMP (1.5-0) 1.5 HOURS

Attend the CCS/CCS-P Exam PrepBootcamp Info Session!

September 29, 6 p.m., Room T334

NEW! NUTRITION OVER THE LIFECYCLE: ADOLESCENCEThis is part of the new ‘Nutrition over the Lifecycle’series with the focus on older children and teens andtheir special nutritional needs. This Session includesresources on sports and fitness, and eating disorderfor those who work with this stage of development.You will find resources here to help guide developmentof nutrition knowledge and skills for adolescents. 5CPDUs


SUBSTITUTE TEACHING: PREPARATION & PROFESSIONALISMDid you know that students between Kindergartenand 12th grade spend the equivalent of one full year inthe classroom with a substitute teacher? Yet, the sub-stitute teacher is given the least amount of guidance ofall those who come in contact with the student. Thisworkshop and handbook will introduce you to tech-niques, skills and materials on how to be a more effec-tive and requested substitute teacher. Required hand-book is available in the bookstore.

4220 PTCH 25-001 Grayslake CampusTuesday, September 27 1 Session9:00 a.m.-2:00 p.m.$65 T333 L. Vitucci

This course, Comprehensive Basic Skills Test Preparation, is offered on the internetand be accessed via Blackboard. For more information, go to CLC’s website at clconline.clcillinois.edu.

COMPREHENSIVE BASIC SKILLS TEST PREPARATIONSharpen your skills for the Basic Skills Test! Thiscourse will help you become prepared to take theenhanced Basic Skills Test (administered by theIllinois Certification Testing System) by reviewingreading comprehension, grammar, and writing con-cepts. Essay writing and feedback from the instructorwill also be provided. Additionally, math concepts thatinclude geometry, algebra, and word problems will becovered. This class is facilitated by the instructorthrough September 30 but students will have access tothe online review materials through October 21.

4221 PTCH 35-800 ONLINESeptember 12 – September 30$229 B. Bullard

Teacher EducationOnline

These are instructor-led, online courses that cannot be accessed through Blackboard.Please contact our office for access information to the online course. Call (847) 543-2615 or email [email protected]

READING FUNDAMENTALS (1-1) 1.5 HOURSThis series of courses will assist teachers in evaluatingyour current reading program, and applying researchin the area of reading instruction. Each course quali-fies for 30 CPDUs.

Reading 1: Introduction to Scientific Research4222 PTCH 60-800 ONLINESeptember 12 – November 18$199 VESi

Reading 2: Foundation for Effective ReadingInstruction4223 PTCH 60-801 ONLINESeptember 12 – November 18$199 VESi

READING FUNDAMENTALS 3:EFFECTIVE EVALUATIONAND ASSESSMENT (1-2) 2 HOURSTake the next step in reading education in this study ofthe five elements of effective reading instruction,including definitions, implications for instruction,and future directions. These five elements includeinstruction in: phonemic awareness, phonics, fluency,vocabulary, and text comprehension. We will also dis-cuss teacher preparation in learning about compre-hension strategy and reading instruction, as well asintegrating computer technology into the classroom.Additionally, we will explore how reading assessmentfits within the Reading First Program, and describeshow teachers can conduct pivotal curriculum-basedmeasurement procedures in their classrooms. 45CPDUS

4224 PTCH 61-800 ONLINESeptember 12 – November 18$199 VESi

TALENTED & GIFTED EDUCATION: WORKING WITH HIGH ACHIEVERS (1-1) 1.5 HOURSLearn the history of the exceptional in relation to edu-cation, current law, accepted methods for referral,assessment, and identification of students. Look atmajor program models and methods of differentiat-ing instruction to meet the rate and level of learning ofidentified students that will allow you to meet theaffective needs of the gifted and talented student inyour classroom. 30 CPDUs


EDUCATIONAL ASSESSMENT: ASSESSING STUDENT LEARNING IN THE CLASSROOM (1-1) 1.5 HOURSLearn the history of the exceptional in relation to edu-cation, current law, accepted methods for referral,assessment, and identification of students. Look atmajor program models and methods of differentiat-ing instruction to meet the rate and level of learning ofidentified students that will allow you to meet theaffective needs of the gifted and talented student inyour classroom. 30 CPDUs


BEHAVIOR IS LANGUAGE: STRATEGIESFOR MANAGING DISRUPTIVEBEHAVIOR (1-1) 1.5 HOURSLearn behavioral techniques and intervention strate-gies that remediate disruptive behavior, reduce powerstruggles, increase classroom control, and reduceburnout and feelings of ineffectiveness, withoutincreasing the work load. You will gain a new perspec-tive on students’ behavior and learn effective tools forfacilitating positive student changes. 45 CPDUs


Teacher Education Career & Workforce—Professional Development

10 QUESTIONS? CALL (847) 543-2615

Need CPR Training?

See Page 7.


Teacher Education



SOCIAL, EMOTIONAL AND BEHAVIORALISSUES IN EDUCATION (1-2) 2 HOURSThese courses will assist K-12 educators in becomingbetter prepared for many of the issues that may hinderstudent performance.

Attention Deficit DisorderLearn the complete history of ADD along with accept-ed and experimental methods of treatment. Reviewcurrent treatments of the disorder and practical inter-vention strategies designed to increase on-task behav-ior while decreasing disruptive and off-task behaviorsin the classroom. 30 CPDUs


Autism and Aspergers DisorderUnderstand the characteristics of the disorder, learn-ing styles associated with the disorder, communica-tion weaknesses, and various intervention strategiesthat have proven to be successful when working withstudents with autism spectrum disorders. 30 CPDUs


Child AbuseIdentify and effectively teach students affected bychild abuse or neglect. You will learn to recognize thesigns of physical abuse, emotional abuse, sexualabuse, physical neglect, emotional neglect and gain anunderstanding of factors which exist in families whoabuse or neglect their children. 30 CPDUs


Drugs and Alcohol in SchoolsGain a more comprehensive understanding of alcohol,drugs, and their influences in your classroom. Utilize acontextual framework for understanding what stu-dents may be experiencing through their own sub-stance use or the impact of substance use aroundthem. 30 CPDUs


Harassment, Bullying, and Cyber-IntimidationLearn the personal, social, and legal ramificationsassociated with sexual harassment, bullying, andcyber-intimidation. We will then explore preventativestrategies as well as how school staff can address theseissues when they occur. 30 CPDUs


InclusionYou will identify and describe the role and responsi-bilities of special and general educators in providingspecial education services to students in inclusiveclassrooms. Discover placement options school sys-tems can use to provide special education services tostudents with disabilities and gain an understandingof procedures educators can use in determiningwhether these students can be educated in the regularclassroom. 30 CPDUs


Teaching DiversityGain the knowledge and tools to facilitate a diverseclassroom. You will learn how students’ learning isinfluenced by individual experiences, talents, disabili-ties, gender, language, culture, family and communityvalues. 30 CPDUs


Traumatized ChildrenLearn to identify and effectively teach students affect-ed by stress, trauma, or violence. You will learn aboutspecific factors existing in families and communitieswhere stress and violence are common. A majoremphasis is on helping you understand the speciallearning needs of these students and how to meettheir needs in the classroom. 30 CPDUs


Violence in SchoolsGain a foundational understanding of violence andmotivational purposes behind aggression. You willinvestigate the correlation and impact of the media,community and family upon violence, and learnmethods for identifying, and working with out-of-control behaviors. 30 CPDUs


Advanced Classroom ManagementLearn about cognitive and cognitive-behavioral inter-ventions (often categorized together under the rubric“social skills”) with a special emphasis on teachingstudents how to change and manage their own behav-ior. 30 CPDUs


EARLY CHILDHOODThese courses are especially designed to assist EarlyChildhood educators. Family Centered Services &Infant and Toddler Mental Health qualify for 30CPDUs. Program Planning, Observation andAssessment, and Typical and Atypical Developmentqualify for 45 CPDUs.

Family-Centered ServicesGain new a new perspective on serving the needs ofyoung children and their families. You will learn whatis meant by family-centered services as it applies todiverse systems of care, gain an understanding offamily diversity, and explore the major stress factorsfacing families today. 30 CPDUs


Program PlanningLearn to plan and implement developmentally appro-priate programs for young children from birththrough age eight. You will learn curriculum, assess-ment, evaluation, and program planning as theseterms apply to early childhood education. We willexamine historical perspectives and theories of childdevelopment, best practice for early childhood educa-tion and key concepts and specific activities for teach-ing various curricular content areas. 45 CPDUs


Observation and AssessmentExplore observation and assessment instruments, aswell as recommended practices and availableresources for infants, toddlers, and preschoolers.Content includes an emphasis on observing youngchildren and assessing their early childhood learningenvironments. 45 CPDUs


Typical and Atypical DevelopmentDiscover contemporary best practice and perspectiveson early childhood development. Content includespatterns and sequences of typical development forchildren from birth to six years. Emphasis is on indi-vidual differences, cultural influences, and the impactof developmental delay and disability during infancy,toddlerhood, and the preschool years. Discussion willalso include instructional technology (IT) and assis-tive technology (AT) applications for this population.45 CPDUs



Security Officer Career & Workforce—Professional Development

12 QUESTIONS? CALL (847) 543-2615

Infant and Toddler Mental HealthAchieve a better understanding of infant and toddlermental health, child development, and strategies thatcan be used to promote positive relationships withchildren and their families. Understand and identifyyour role as a child care provider, educator, and earlychildhood professional. 30 CPDUs


UNDERSTANDING AGGRESSION (1-2) 2 HOURSGain a better understanding of how aggression affectsthe lives of children and the community at large. Wewill consider the many forms of aggression, its costsand motivation, its perpetrators and targets, its impacton our schools’ children, and its causes and promisingsolutions. Topics include: violence and the challenge ofraising and working with children; aggression in ourclassrooms; American youth gangs and their influence;past and future sports violence; “hot spot” locations offrequent violence; and the aggression-promoting roleof alcohol, temperature, driving, television and otherfeatures of modern life. 45 CPDUs


LEARNING DISABILITIES (1-2) 2 HOURSExplore diverse theoretical approaches, consideringmajor trends and unresolved issues in the field ofLearning Disabilities. Learn to lay the foundations forsensitive and appropriate assessment and evaluationof students, improve program planning and imple-mentation, convey the importance of and the need fora close, positive partnership with parents or alterna-tive caregivers. The four chapters of this course willhighlight new, sometimes controversial, but alwaysrelevant views or practices to this most dynamic ofeducational fields. 45 CPDUs


TEACHING ELEMENTARY MATH CONCEPTUALLY (2-0) 2 HOURSLearn to explain and connect the major concepts, pro-cedures, and reasoning processes of mathematics.Current research and trends in math education will bediscussed to outline a teaching methodology that isconceptual, contextual, and constructive. Activities arepresented to explain underlying concepts and illus-trate constructive teaching. The course has beendivided into four chapters covering four math topics:number sense, addition and subtraction, multiplica-tion and division, and fractions. 30 CPDUs


Security Officer

SECURITY OFFICER BASIC TRAINING (1.5-0) 1.5 HOURSPrepare yourself for a career in the security field as anunarmed security guard. You will earn state certifica-tion and be eligible for employment with a certifiedagency under the Illinois Private Detective, PrivateSecurity and Private Alarm Act by successfully com-pleting this 20-hour Basic Training program. Learnthe security code of ethics, public and human rela-tions, Illinois Criminal code, fire and accident preven-tion, patrol procedures, liabilities, report writing, useof force, and search and seizure procedures.

4255 PPSI 5-001 Grayslake CampusMonday-Thursday 4 SessionsSeptember 12-1510:00 a.m.-3:00 p.m.$199 Room T335 S. Dick

4256 PPSI 5-002 Grayslake CampusMonday-Friday, October 10-14 5 Sessions6:00-10:00 p.m.$199 Room T335 S. Dick

4257 PPSI 5-003 Grayslake CampusMonday-Friday, December 5-9 5 Sessions6:00-10:00 p.m.$199 Room T335 S. Dick

SECURITY OFFICER FIREARM TRAINING (1.5-0) 1.5 HOURSIf you have completed the 20-hour basic security offi-cer course or possess a current PERC card, you may beready to gain employment as an armed securityguard. As mandated by the Illinois Private Detective,Private Security, and Private Alarm Act, you will learnthe legal use of firearms, liability while armed, take afirearms safety test, and qualify at the firing range. Acurrent Illinois Firearm Identification Card (FOID) ismandatory to receive firearms training.

Prerequisites: Security Officer Basic Training or cur-rent PERC, and valid FOID card.

Exception for non-Illinois residents: If your statedoes not require you to have a Firearm IdentificationCard (FOID) we will accept your valid PERC as proofof eligibility. Please call the department at 847 543-2615 for more information.

4258 PPSI 6-001 Grayslake CampusTuesday-Friday, October 24-28 4 Sessions10:00 a.m.-3:00 p.m.$249 Room T334 S. DickNote: Class meets on Friday at a local firing range.

ASP TACTICAL HANDCUFFING CERTIFICATIONThis program trains the security officer in the properuse and application of handcuffing and the ASP TRI-Fold Disposable Restraints. The TRI-folds are specifi-cally design to law enforcement standards and can beeasily and rapidly applied. The ASP Handcuffs providea major advantage in both the design and construc-tion of wrist restraints. Upon successful completionstudents will receive a certification from ASP in theuse and deployment of Tactical Handcuffing.

4259 PPSI 8-001 Grayslake CampusSaturday, November 12 1 Session10:00 a.m.-4:00 p.m.$99 Room T335 S. DickDenotes course qualifies for teacher CPDUs.

Firearms Re-QualificationCurrent Armed Security Officers may com-plete their annual weapon re-qualification perIllinois State requirements by attending thelast two days of the Security Officer FirearmsTraining course (PPSI 6). The first day is areview with the second day of the course willbe held at a local firing range. Participantsthat are Illinois residents must have a validIllinois Firearm Identification Card, and avalid PERC card. Enrollment for this programis by department consent; please call thedepartment at (847) 543-2615 for moredetails.

Truck Driving /Home Inspection



Truck Driver Training

TRUCK DRIVER TRAINING (CDL)BASIC 160 (10-0) 10 HOURSThis 160-hour basic training course will prepare youfor a career as a commercial truck driver. Gain theknowledge and skills to prepare for the state-issuedCommercial Drivers License (CDL) exams, includingthe permit test, pre-trip inspection test, skills tests,and road tests. You will learn CDL laws, use of con-trols, safe driving techniques, and defensive driving.The course includes classroom instruction andbehind-the-wheel training and utilizes practices testsdesigned to prepare you for the CDL permit exam.

Prerequisites: Students must have a valid IllinoisDrivers License Class “D” or above. They may not havecommitted a serious traffic violation in a commercialmotor vehicle within the past 12 months. Studentsmust provide a copy of their Motor Vehicle Report(MVR) from the Secretary of State’s Office prior toenrollment. Students must not have any physical limi-tation which affects their driving ability and have useof all their limbs, both eyes, corrected or not, and notbe legally deaf. Students currently on bond or paroleare not eligible for the program. All CDL testing is con-ducted in English, students must be able to speak,read, write and understand English.

4251 PCDL 1-001 Grayslake CampusMonday-Friday 20 SessionsAugust 8-September 28:00 a.m.-4:30 p.m.$4100 Room T334 J. Clark

4252 PCDL 1-002 Grayslake CampusMonday-Friday 20 SessionsSeptember 7-October 58:00 a.m.-4:30 p.m.$4100 Room T334 J. Clark

4253 PCDL 1-003 Grayslake CampusMonday-Friday 20 SessionsOctober 10-November 48:00 a.m.-4:30p.m$4100 Room T334 J. Clark

4254 PCDL 1-004 Grayslake CampusMonday-Friday 20 SessionsNovember 7-December 78:00 a.m.-4:30 p.m.$4100 Room T334 J. Clark

Home Inspection

A course designed to prepare students to takethe state licensing examination for homeinspectors is offered by ContinuingProfessional Development at CLC.This 60-hour course, which is approved by theIllinois Department of Financial andProfessional Regulation, covers all the majorelements of home inspection. In addition tomeeting the course requirement (Course CodePRLE 40), State of Illinois LicensingExamination applicants must be high schoolgraduates and a minimum of 21 years of age.Licensing of home inspectors in the State ofIllinois has been required since January 2003.The home inspection course is designed tomeet the needs of hose with a working knowledge of contracting, the building trades,architecture, or engineering. Others who maybenefit are appraisers, adjusters, and propertymanagers as well as home inspectors whoneed a refresher before taking the state licensing exam.

For more information, call (847) 543-2615.

HOME INSPECTION (4-0) 4 HOURSThis pre-licensing course is approved by theDepartment of Banks and Real Estate and covers themajor elements of home inspection. Successfully com-pleting this 60-hour course allows individuals to takethe Illinois state exam. Students should be aware thatto open their own Home Inspection business, there areadditional costs to consider such as insurance andequipment. The State requires all 60 hours of instruc-tion. For additional information, please call (847) 543-2615.

Prerequisite: This course is intended for people whohave some working knowledge of the building trades.

4219 PRLE 40-001 Southlake CampusTuesdays and Thursdays 16 SessionsSeptember 27 – November 176:00-10:00 p.m.$799 Room TBA T. Fisher

Get on the road to a better career!

Take the road to a better career with Truck Driver Training. The U.S. Department of Labor statesthat this field continues to grow. The need for qualified truck drivers increases every year. Learn theknowledge and skills to prepare for and pass the state-issued Commercial Drivers License (CDL)exams. You will learn CDL laws, use of controls, safe-driving techniques, and defensive driving.

Training proved by Eagle Training Services.

For more information, visit wpdi.clcillinois.edu/truck or call, (847) 543-2615.

Job placement assistance provided!

Attend a Truck Driver TrainingInformation Session

6-8 p.m. / Room T334Thursday, August 25


Green Technology

BASIC PHOTOVOLTAICS (.5-0) 0.5 HOURDo you have the desire to go green at home or yourbusiness? Learn the basics of photovoltaic systemsthat are able to convert light directly into electricalenergy. You will understand how PV works, identifythe four PV system types, describe and identify com-ponents, understand the best application and limita-tions of each system type and define the solar window.Gain the knowledge of energy efficiency and load esti-mates, identify PV mounting types and understandthe basics of site assessment tools. Students shouldbring a calculator to class. Materials are included inthe course fee.

4389 PTEC 20-001 Grayslake CampusSaturday, October 29 1 Session8:30 a.m.-4:30 p.m.$129 Room T326 S. Allen

SOLAR DOMESTIC HOT WATER SYSTEMSA household can save 50% or more in energy costsannually, by incorporating a Solar Domestic Hot Watersystem. Learn the sun’s energy is used for showers,sinks, and clothes washers. These systems are easy toinstall and often pay for themselves in energy savingsin just a few years. Materials are included in fee.

4390 PTEC 21-001 Grayslake CampusSaturday, September 17 1 Session8:30 a.m.-4:30 p.m.$129 Room T326 A. Smith

Industry & Safety

FLAGGER CERTIFICATION AND WORK ZONE SAFETYPrepare for your first day on the job by familiarizingyourself with the essential issues of worker safety andwork zone traffic control. The National SafetyCouncil’s Flagger Training Programs are nationallyrecognized and meet or exceed both the MUTCD(Manual on Uniform Traffic Control Devices) guide-lines and the ANSI standard ISEA-107-1999 to keepyour crew and motorists safe. This course is designedfor the novice flagger working a 1-to-2 person opera-tion seeking training and certification. Experiencedflaggers should take the course for credential renewal.All certification and material fees are included.

4180 PSFT 1-001 Grayslake CampusSaturday, August 27 1 Session8:00 a.m.-12:00 p.m.$125 Room T333 J. Lewis

This half-day event will include the twotracts, natural lawn care and sustainablelandscaping. Industry experts will presenttechniques, products, and resources neces-sary to implement successful and cost-effec-tive programs. Separate panel discussionswill explore concerns such as marketing ‘sus-tainable’ programs, conducting effective out-reach programs, and policy/ordinances.Partners include the Lawn to Lake Program,Liberty Prairie Conservancy, and the CLCSustainability Center and ContinuingProfessional Development. For more infor-mation call (847) 543-2615.

Workshop attendees may be interested in attending Propane Conversion forSmall Engines (PTEC 29) in the afternoon

NEW! PROPANE CONVERSION FOR SMALL ENGINESDesigned for landscape and lawn care professionalinterested in learning how to convert small to mid-sized gasoline engines to propane. In this step-by-step, how-to-do-it-yourself session, experts fromAltfuel LLC will demonstrate an actual conversion.Participants will benefit with direct instructionfrom propane retrofit converter kit experts. Courseincludes an overview on using propane, emissionsreduction, local ordinances related to air pollutionand noise control and refreshments. Altfuel LLCwas founded in 2009 to manufacture gasoline topropane conversion kits which will power small 4-stroke carbureted gasoline engines.

4412 PTEC 29-001 Grayslake CampusThursday, October 13 1 Session1:00-4:30 p.m.$49 Room TBA Altfuel

Green Technology /Industry & Safety


14 QUESTIONS? CALL (847) 543-2615

On October 13, 2011, The College of Lake County will host a workshop to provide training to landscape professionals, municipalities and forest preserve managers in natural lawnand sustainable landscapes programs.

Natural Lawn Care and Sustainable Landscapes Workshops

This 10-hour class is intended for entry levelworkers and is taught by Gilbert Velez, anOSHA-authorized trainer with more than 20years of experience. Become more knowledge-able about workplace hazards, your rights, andcontribute to a safer, more productive workenvironment.

NEW! OSHA 10-HOUR GENERALINDUSTRYHelp create a safe workplace and meet compliancestandards in this fast-paced 10 hour course. You willlearn OSHA regulations, frequently cited violations,and how to help your employer meet and maintain asafe work environment. Some of the specific topicsinclude walking and working surfaces, hazard com-munication, electrical, emergency action plans, andfire protection. Upon successful completion, partici-pants will receive an OSHA “10-hour” card.

4181 PSFT 10-001 Grayslake CampusThursday and Friday 2 SessionsSeptember 8 and 98:00 a.m. - 1:30 p.m.$199 Room T333 G. Velez

Computer Skills

New to Computers –Introductory SkillsUse of a computer is necessary in almost anycareer you choose. In many ways, Outlook,Email and the Internet have taken the place ofphone calls and letter writing as quick formsof communication. If you are switching careersout of necessity or to try something new, ourprofessional instructors will help you improveyour computer skills.

COMPUTER ORIENTATION I: FIRST TIME PC USERSWhatever your past experience, you can become aconfident, self-sufficient computer user. Most jobstoday require the use of a computer on a daily basis. Ifyou are looking for a change in your career or you arethinking of returning to school for professional train-ing, begin with computer training to aid you with yourjob search, organizing your day, and researching yourstudies. In this hands-on class you will learn what youneed to manage your computer system, avoid and

solve problems, reduce dependence on others, com-municate effectively…and put those who have beenintimidating you in their place! Textbook is includedin the fee.

4344 PCTR 1-001 Southlake CampusTuesday & Thursday 2 SessionsSeptember 6 & 81:00-4:00 p.m.$99 Room V102 C. Menes

NEW! COMPUTER ORIENTATION-THE WEBLearn the basic skills needed to search the Web, navi-gate with the address bar, and search for websites.Small classroom size and hands-on experience willhelp you learn to search swiftly without jeopardizingyour personal information. Discuss security risks andidentify security software. Learn about Malware andrestoring your system, and conducting businessonline, such as shopping, banking, and job searches.

4373 PCTR 2-001 Southlake CampusTuesday & Thursday 2 SessionsOctober 4 & 61:00-4:00 p.m.$99 Room V102 C. Menes

NEW! COMPUTER ORIENTATION-WELCOME TO EMAILBegin class by creating your own personal emailaccount. Learn to check email, reply to, save and safe-guard your account and personal information. Createa contact file and organize your email. Discuss spam,junk email and learn to block senders.

4374 PCTR 3-001 Southlake CampusTuesday & Thursday 2 SessionsOctober 18 & 201:00-4:00 p.m.$99 Room V102 C. Menes

INTRODUCTION TO COMPUTERS/ WINDOWS (.5-0) 0.5 HOURBuild your awareness and confidence in using person-al computers. This course will explore working withthe windows desktop, using my computer features,creating and managing folders, files and shortcuts,and using web integration features. Textbook isincluded.

4380 PCTR 5-001 Grayslake CampusMonday, November 14 1 Session8:30-4:30 p.m.$199 Room T338 Staff

Computer Skills



Microsoft Applications

These Microsoft software applications areoffered in MS Office 2007 and the newest version MS Office 2010.

INTRODUCTION TO WORD (.5-0) 0.5 HOUREffectively create, edit, format, save, and print letters,business documents, and other professional docu-ments. Other topics include adding tables and graph-ics as well as the use of tools to ensure the accuracy ofdocuments. Textbook is included.

Introduction to Word 20074324 PCTR 10-001 Grayslake CampusWednesday, September 7 1 Session8:30 a.m.-4:30p.m$199 Room T338 A. Sarrazine

New! Introduction to Word 20104345 PCTR 10-002 Grayslake CampusWednesday, October 5 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 A. Sarrazine

INTERMEDIATE MICROSOFT WORD (.5-0) 0.5 HOURExplore some of the more sophisticated features ofword processing. Manage data in lists, customize tablesand charts, work with custom styles, modify picturesin a document, customize graphic elements, controltext flow, perform mail merges, automate custom tasksand document creation. Textbook is included.

Prerequisite: Introduction to Microsoft Word

Intermediate Word 20074325 PCTR 11-001 Grayslake CampusWednesday, September 14 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 A. Sarrazine

New! Intermediate Word 20104346 PCTR 11-002 Grayslake CampusWednesday, October 12 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 A. Sarrazine

ADVANCED MICROSOFT WORD (.5-0) 0.5 HOURDiscover advanced features of word processing. Learnto use Word with other programs, collaborate on doc-uments, add reference marks and notes to a docu-ment, secure documents and document information,create web pages, create a form and use XML.Textbook is included.

Prerequisite: Intermediate Word or equivalent

Advanced Word 20074326 PCTR 12-001 Grayslake CampusWednesday, September 21 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 A. Sarrazine

New!AdvancedWord 20104347 PCTR 12-002 Grayslake CampusMonday, October 17 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 A. Sarrazine

INTRODUCTION TO MICROSOFT EXCEL (.5-0) 0.5 HOURLearn to create spreadsheet worksheets, modify thecontents and the appearance of these worksheets, andprint them. Other topics include performing calcula-tions, and developing and printing a workbook.Textbook is included.

Introduction to Excel 20074327 PCTR 15-002 Southlake CampusMonday, September 12 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 J. Besser

4349 PCTR 15-004 Grayslake CampusMonday, September 26 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 C. Horwitz

New! Introduction to Excel 20104328 PCTR 15-003 Southlake CampusTuesday, October 18 1 Session8:30 a.m.-4:30 p.m.$199 Room V104 J. Besser

4348 PCTR 15-001 Grayslake CampusWednesday, November 30 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 J. Besser

INTERMEDIATE MICROSOFT EXCEL (.5-0) 0.5 HOURLearn how to work faster and more productively byusing many of Excel’s powerful Work faster and moreproductively by using many of Excel’s powerful fea-tures. Create and apply templates and charts, workwith graphic objects, calculate with advanced formu-las, sort and filter data, and use Excel with the Web.Textbook is included.

Prerequisite: Introduction to Microsoft Excel orequivalent knowledge

Intermediate Excel 20074329 PCTR 16-002 Southlake CampusMonday, September 26 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 J. Besser

4351 PCTR 16-004 Grayslake CampusMonday, October 3 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 C. Horwitz

New! Intermediate Excel 20104330 PCTR 16-003 Southlake CampusTuesday, October 25 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 J. Besser

4350 PCTR 16-001 Grayslake CampusWednesday, December 7 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 J. Besser

Computer Skills Career & Workforce—Professional Development

16 QUESTIONS? CALL (847) 543-2615

Computer Skills



ADVANCED MICROSOFT EXCEL (.5-0) 0.5 HOURExplore tools for analyzing, importing and exportingdata, and customizing workbooks. Learn to collabo-rate with others using workbooks and structure thoseworkbooks using XML. Textbook is included.

Prerequisite: Intermediate Microsoft Excel or equiva-lent knowledge

Advanced Excel 20074331 PCTR 17-002 Southlake CampusMonday, October 3 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 J. Besser

4353 PCTR 17-004 Grayslake CampusMonday, October 24 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 C. Horwitz

New!Advanced Excel 20104332 PCTR 17-003 Southlake CampusTuesday, November 1 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 J. Besser

4352 PCTR 17-001 Grayslake CampusThursday, December 15 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 J. Besser

INTRODUCTION TO MICROSOFT ACCESS (.5-0) 0.5 HOURUse this powerful database to store, locate, print, andautomate access to any type of important informa-tion. Explore how to design a database and how to cre-ate, view, and edit relational tables. Create and modifyqueries, forms, and reports. Textbook is included.

Introduction to Access 20074354 PCTR 20-001 Southlake CampusThursday, September 15 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 B. Pistella

New! Introduction to Access 20104355 PCTR 20-002 Grayslake CampusWednesday, October 19 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 B. Pistella

4356 PCTR 20-003 Southlake CampusWednesday, November 30 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 B. Pistella

INTERMEDIATE MICROSOFT ACCESS (.5-0) 0.5 HOURIncrease efficiency by sharing Access-stored data withother applications. Modify the design of a table tostreamline data entry and maintain data integrity.Filter records and create custom and advanced formsand reports. Textbook is included.

Prerequisite: Introduction to Microsoft Access orequivalent knowledge

Intermediate Access 20074357 PCTR 21-001 Southlake CampusThursday, September 22 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 B. Pistella

New! Intermediate Access 20104358 PCTR 21-002 Grayslake CampusWednesday, October 26 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 B. Pistella

4359 PCTR 21-003 Southlake CampusWednesday, December 7 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 B. Pistella

ADVANCED MICROSOFT ACCESS (.5-0) 0.5 HOURMaster the advanced tools of Access software to createsophisticated queries, forms, and reports. Learn toperform general database maintenance and writemacros to automate common tasks. Textbook isincluded.

Prerequisite: Intermediate Microsoft Access or equiv-alent knowledge

Advanced Access 20074360 PCTR 22-001 Southlake CampusThursday, October 6 1 Session8:30 a.m.-4:30 p.m.$199 Room V104 B. Pistella

New!Advanced Access 20104361 PCTR 22-002 Grayslake CampusWednesday, November 2 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 B. Pistella

4362 PCTR 22-003 Southlake CampusWednesday, December 14 1 Session8:30 a.m.-4:30 p.m.$199 Room V102 B. Pistella

INTRODUCTION TO POWERPOINT (.5-0) 0.5 HOURPowerPoint is an intuitive, powerful presentationgraphics program that enables you to create dynamic,multimedia presentations for a variety of functions.You will create, design and deliver a presentation thatuses clip art, animation and sound. You will also learnto insert and modify a chart, link a spreadsheet toyour presentation and learn to insert SmartArtGraphics.

Introduction to PowerPoint 20074363 PCTR 30-001 Grayslake CampusMonday & Wednesday 2 SessionsSeptember 12 & 145:30-9:30 p.m.$199 Room T338 A. Sarrazine

INTRODUCTION TO MICROSOFT PROJECT (.5-0) 0.5 HOURCreate a project plan file and enter task information.Learn to create a work breakdown structure by organ-izing and setting task relationships, assign projectresources, and finalize the project plan file. Textbookis included.

4366 PCTR 70-001 Grayslake CampusFriday, November 11 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 J. Besser

ADVANCED MICROSOFT PROJECT (.5-0) 0.5 HOURExpand your knowledge of Microsoft Project featuresas you exchange project plan data with other applica-tions, update a project plan, create custom reports,and re-use existing project plan data information.Textbook is included.

4367 PCTR 71-001 Grayslake CampusFriday, November 18 1 Session8:30 a.m.-4:30 p.m.$199 Room T338 J. Besser

Graphic Design& Multimedia


18 QUESTIONS? CALL (847) 543-2615

ADOBE PHOTOSHOP: LEVEL I (.5-0) 0.5 HOURCreate and enhance graphics for marketing materials,newsletters, blogs, and websites. If you are a profes-sional who wants to prepare photos for print or web, orenhance your work for the web or print, you will ben-efit from the skills learned in Photoshop. You shouldbe familiar with the basic functions of their comput-er’s operating system such as creating folders, launch-ing programs, and have the basic skills such as copy-ing and pasting objects, formatting text, and savingfiles. A textbook is included.

Adobe Photoshop Level 1-PC4381 PCTR 40-002 Grayslake CampusTuesday & Thursday 2 SessionsSeptember 13 & 155:30-9:30 p.m.$199 Room T338 E. Lopez

Adobe Photoshop Level I-Mac4333 PCTR 40-001 Grayslake CampusTuesday & Thursday 2 SessionsNovember 15 & 176:00-10:00 p.m.$199 Room T323 D. Threats

ADOBE PHOTOSHOP: LEVEL II (.5-0) 0.5 HOURBuild on the techniques learned in Photoshop Level Iby adding colors to the Swatches palette, applying pat-terns and gradients by adding overlay layer styles. Usepainting tools, filters and blending modes to simulatedifferent media; create Smart Objects and edit images.You should be familiar with the basic functions ofyour computers operating system. A textbook isincluded.

Prerequisite: Adobe Photoshop: Level I or equivalentknowledge

Adobe Photoshop Level II-PC4382 PCTR 41-002 Grayslake CampusTuesday & Thursday 2 SessionsSeptember 27 & 295:30-9:30 p.m.$199 Room T338 E. Lopez

Adobe Photoshop Level II-MAC4334 PCTR 41-001 Grayslake CampusTuesday & Thursday 2 SessionsNovember 29 & December 16:00-10:00 p.m.$199 Room T323 D. Threats

ADOBE ILLUSTRATOR: LEVEL I (.5-0) 0.5 HOURDraw and manipulate simple shapes to create logosusing the advance tools. Combine text and graphics tocreate dynamic advertisements. Textbook is included

Adobe Illustrator Level I-MAC4335 PCTR 65-001 Grayslake CampusTuesday & Thursday 2 SessionsSeptember 20 & 226:00-10:00 p.m.$199 Room T323 D. Threats

ADOBE ILLUSTRATOR: LEVEL II (.5-0) 0.5 HOURCreate complex and robust illustrations, manage coloracross a range of devices, and control how illustrationsprint and appear on the web. Learn to preview cre-ations in mobile devices. Textbook is included.

Prerequisite: Adobe Illustrator: Level I or equivalentknowledge

Adobe Illustrator Level II-MAC4336 PCTR 66-001 Grayslake CampusTuesday & Thursday 2 SessionsOctober 4 & 66:00-10:00 p.m.$199 Room T323 D. Threats

ADOBE INDESIGN: LEVEL I (.5-0) 0.5 HOURLearn how to create in the InDesign environment byexploring the elements, setting preferences anddefaults, and using InDesign Help. Create a documentby placing text, graphics and using color swatches.Place Photoshop images in document frames and cre-ate layers and export documents to PDF. You will alsolearn how to prepare a document for commercialprinting. You will need a basic knowledge of workingin the computer environment such as saving files,using different fonts and inserting text. A textbook isincluded.

InDesign: Level I-MAC4337 PCTR 75-001 Grayslake CampusTuesday & Thursday 2 SessionsOctober 18 & 206:00-10:00 p.m.$199 Room T323 D. Threats

Graphic Design & Multimedia

Some computer skills classes can qualify for teacher CPDUs. Call (847) 543-2515 to find out how.

Some computers classes are offered on the web through ed2go.Go to www.ed2go.com/clc-pro

Graphic Designers and Multimedia experts are needed in many areas of business, marketing andthe entertainment industry. Use these skills to change careers or develop new ways to enhance yourcurrent career with more creative newsletters, flyers and brochures.

New Adobe classes are added each semester and are held in either on a PC Computer or in ourPortable MAC Lab. See course descriptions and scheduled sections for lab. All classes are taught onVersion CS5.

Business andLeadership Development



ADOBE INDESIGN: LEVEL II (.5-0) 0.5 HOURBuild on your knowledge of InDesign techniques bysetting up multiple-page spreads; creating tint andgradient swatches, and evenly space and align items.Create and edit vector paths; create and edit clippingpaths and wrap type on a path. Edit text with the StoryEditor; insert special characters and create column,frame and page breaks. A textbook is included.

Prerequisite: Adobe InDesign, Level I or equivalentknowledge of the software.

InDesign: Level II-MAC4338 PCTR 76-001 Grayslake CampusTuesday & Thursday 2 SessionsNovember 1 & 36:00-10:00 p.m.$199 Room T323 D. Threats

MACROMEDIA FLASH 8 (.5-0) 0.5 HOURYou will be introduced to the features and functions ofMacromedia Flash 8. The topics covered include creat-ing objects and animations in Flash 8 and creatingand manipulating a wide variety of objects rangingfrom a simple graphic design to a complex animationsequence. A textbook is included.

4383 PCTR 80-001 Grayslake CampusTuesday & Thursday 2 SessionsNovember 8 & 105:30-9:30 p.m.$199 Room T338 E. Lopez

INTRODUCTION TO DREAMWEAVER (.5-0) 0.5 HOURDesign, build, and upload a website usingDreamweaver. Identify the basic issues concerningproper site design and navigation. Define a site, organ-ize and maintain web pages, add links, create anchorsand use images. Textbook is included.

Dreamweaver - PC4384 PCTR 85-001 Grayslake CampusTuesday & Thursday 2 SessionsOctober 11 & 135:30-9:30 p.m.$199 Room T338 E. Lopez

Business and LeadershipDevelopment

NEW! SUPERVISORY ANDLEADERSHIP CERTIFICATE-ONLINEEnsuring the efficiency of your team is the key to yoursuccess and is your most important responsibility.Learn about effective delegation, performance man-agement, and writing performance reviews. Discussthe specifics of the supervisor’s role and responsibili-ties, and strategies for improving your overall effec-tiveness as a leader. After completing this class, youwill be able to self-assess your own competencies,know what you need to do to maximize your effective-ness as a supervisor, and employ strategies to createproductive and cooperative staff relationships. Getpractical, easy to understand, and insightful methodsfor new and even experienced supervisors and man-agers.

4184 PPRO 47-801 ONLINETuesday, September 6 – October 28$395 UGotClass

This is an instructor-led, online course that cannot be accessed through Blackboard.

Please contact our office for access information to the online course. Call (847) 543-2615 or email

[email protected]

Business andLeadership Development


20 QUESTIONS? CALL (847) 543-2615

Develop your interpersonal skills to creativelyand productively adapt to a variety of situa-tions to achieve more productive outcomes.Continuing Professional Development’s NEWLeadership and Performance ManagementSeries consists of five programs that utilize a“building-block” technique approach. Whencompleted, you will be equipped with the mostcomprehensive and applicable managementskills available. The first course in the series,Managing your Interpersonal Style for GreaterSuccess, focuses on your interpersonal styleand how your behavior impacts others.Subsequent courses in the program, offered infuture semesters, include: SituationalLeadership, Performance Management, TeamDevelopment, and three individual leadershipcoaching Sessions.

About the Instructor - Ed Hendricks,instructor and principal of DynamicDevelopments Education and Training –course developer, has over twenty years expe-rience in leadership and performance man-agement, presentation skills, and sales train-ing. Ed has delivered training to a global audi-ence consisting of employees, managers, andleaders of organizations. He has receivednational recognition as a subject matter expertand leader in the training community.

NEW! MANAGING YOUR INTERPERSONAL STYLE FOR GREATER SUCCESSYou will develop skills in managing relations by learn-ing to take appropriate actions when relating to thefour behavior styles with respect to their interperson-al needs, treatment of time, decision making andunder stress. This first 2-day Session consists of fourmodules designed to help you understand your inter-personal style and adapt it to work in better relation-ship to others styles. Prior to the program, you willcomplete an interpersonal style survey via website.This fully validated and reliable report is utilizedthroughout the workshop and future Sessions. Thereport will help you gain a thorough understanding ofhow your behavior impacts the actions of others. Withthis knowledge, you will gain valuable insights into theunique interpersonal dynamics that affect the qualityof one’s daily interactions with others. Specifically, thereport provides a wealth of developmental feedbackfor you which are outlined below:• Understanding and Interpreting Feedback• Accepting Feedback• Interpersonal Style Traits and Impact on Others• Dealing with Relationship Tension and IdentifyingSources of Tension

• Forming Partnerships and Gaining Commitment• Preferred Learning Environment• Decision Making• Behavior in a Leadership Role• Strategies for More Effective Working Relationships• Action Planning Ideas for Improved Performance

4192 PPRO 89-001 Grayslake CampusThursday & Friday 2 SessionsOctober 6 & 78:00 a.m. – 5:00 p.m.$499 Room T333 E. Hendricks

NEW! MAKE NO MISTAKEPROOFREADING SHORTCUTSEffective communication is a critical business compe-tency. In fact, professional success is often directlyrelated to proficiency in this area. With the increasinguse of e-mail, skills in written communication arerequired to survive and thrive in today’s businessworld. This program uses a blend of essential knowl-edge and intensive skill practice to enhance writingaccuracy, clarity and impact. It covers common mis-conceptions about writing and incorporates manyexamples of correct and incorrect practices. In addi-tion to detailed writing tips, a review of the “threestages of message creation” provides a “big picture”perspective.

4182 PPRO 9-001 Grayslake CampusFriday, October 28 1 Session8:00 a.m. – 12:00 p.m.$129 Room T333 D. Scott

BUSINESS WRITING (.5-0) 0.5 HOURThis course will provide the opportunity to organize,draft, and revise e-mails, letters, and memos toachieve greater impact and clarity for the reader.Participants will create, proof, and edit actual businesscommunications to improve their practical writingskills.

4185 PPRO 66-001 Grayslake CampusFriday, October 14 & 21 2 Sessions8:00 a.m. – 12:00 p.m.$199 Room T332 D. Scott

DIVERSITY OF COMMUNICATIONBecome a more effective communicator by identifyingyour personal strengths and areas for development incommunication. You will discover the connectionbetween thinking style and communication style, howto identify communication “preferences”, and theimpact of these communication styles on interac-tions. Using Hermann’s Whole Brain Model, you willexamine the range of thinking styles that directlyimpact communication and identify key elements ofeffective listening.

4186 PPRO 68-001 Grayslake CampusFriday, November 4 1 Session8:00 a.m. – 12:00 p.m.$129 Room T333 D. Scott

NEGOTIATING TO AGREEMENT (.5-0) 0.5 HOURThis Session will examine the role of negotiation-bothformal and informal. Negotiation can be used todevelop solid working agreements and build relation-ships with clients and co-workers. The Session com-bines experiential activities, role-plays, analysis, anddiscussion to build working negotiation skills.

4187 PPRO 72-001 Grayslake CampusFriday, December 2 & 9 2 Sessions8:00 a.m. – 12:00 p.m.$199 Room T333 D. Scott

Successful Leadership:A Practical Approach for Developing Successful

& Loyal EmployeesJoin us for breakfast and leave as a role model for your organization! Ed Hendricks, renowned leadership expert, will provide an overview

of what it takes to be an effective, versatile leader. Put your new skills intopractice as soon as you return to work!

Friday, September 167:30 – 9:30 a.m.

Grayslake Campus / Room T326

Cost: $29 (includes breakfast)To register or for more information, call (847) 543-2615Space is limited. Registration deadline - September 9.

Project ManagementTraining



ESSENTIALS OF PROJECT MANAGEMENT (1-0) 1 HOURDoes your organization struggle with delivering proj-ects on-time and on-budget? Would you like to helpyour teams work together to deliver projects more reli-ably? Perhaps you’re interested in pursuing certifica-tion as a Project Management Professional (PMP)?Join us for our Essentials of Project ManagementWorkshop. This two-day, hands-on Session, led by acertified PMP, will give you practical insights on howto deliver your projects more reliably. In addition, youwill qualify for 14 PDUs toward your project manage-ment certification.

4188 PPRO 85-001 Grayslake CampusSaturday, September 17 & 24 2 Sessions8:30 a.m. – 4:30 p.m.$499 Room T333 A. Kaufman

ADVANCED PROJECT MANAGEMENT (1-0) 1 HOURSeasoned project managers are asked to successfullydeliver despite increasing complexity. Our AdvancedProject Management workshop is designed to gobeyond the essentials of basic project planning. Basedon the Project Management Institute’s (PMI®)PMBOK® Guide, you will get in-depth instruction onmore advanced topics such as earned value, procure-ment management, stakeholder relationship manage-ment, quality management, and team leadership.Taught by a certified Project Management Professional(PMP®), you will get practical insights on advancedtopics that will help experienced project managersimprove project outcomes.

4189 PPRO 86-001 Grayslake CampusSaturday, October 8 & 15 2 Sessions8:30 a.m. – 4:30 p.m.$499 Room T333 A. Kaufman

PROJECT MANAGEMENT PROFESSIONAL (PMP) EXAM PREP (.5-0) 0.5 HOURJoin us for this intensive, one-day Session designed toget you on the path to achieving your goal of becom-ing PMP certified. What should you focus on? Whatare some tips to keep in mind to help answer the toughquestions? You will leave this Session with everythingyou need to prepare for passing the exam.Comprehensive study material is provided including ahard copy of the Project Management Body ofKnowledge (PMBOK® Guide), a top rated exampreparation book, and a CD that provides a simulatedexam testing experience. The Session is facilitated bya certified PMP with experience helping people pre-pare and pass the certification exam worldwide.

4190 PPRO 87-001 Grayslake CampusSaturday, October 29 1 Session8:30 a.m. – 5:00 p.m.$399 Room T333 A. Kaufman

PROJECT MANAGEMENT PROFESSIONAL SERIES (2.5-0) 2.5 HOURS

Enroll for the Project Management Seriesat a Discount!

Interested in getting your Project ManagementProfessional (PMP®) certification? Completion ofthese three classes will provide you with the 35 profes-sional development units (PDUs) required obtainingyour PMP Certification, and preparing you for thePMP exam. With these dynamic courses, taught byAndy Kaufman, a certified PMP, trainer, and authoryou can make this the year that you become a certifiedPMP.

4191 PPRO 88-001 Grayslake CampusSaturday, September 17 & 24 5 Sessions& Saturday, October 8 & 158:30 a.m. – 4:30 p.m.& Saturday, October 298:30 a.m. – 5:00 p.m.$1299 Room T333 A. Kaufman

Project Management Training

Project Managers continue to be in demand in the workforce. Continuing ProfessionalDevelopment offers training in Project Management for individuals who are interested in learningto deliver projects more effectively or who want to pursue Project Management Professional(PMP) Certification.

The instructor for the Project Management course is Andy Kaufman, PMP. He brings over 20years of experience in executive management, technology, team leadership, project management,consulting, and coaching. Andy is a certified trainer and author of two books. He is a certifiedProject Management Professional (PMP) and a member of the Project Management Institute.Please note: Experience, education, and exam requirements are needed to obtain PMP certifica-tion in addition to the project management education fulfilled by the three courses offered here.For more information, visit wpdi.clcillinois.edu/professional/projmgmt.asp




Project Managers also benefit

from Microsoft Project. See page 17.

Lean Essentialsand Lean Six Sigma

Earn your Lean Six Sigma (LSS) Yellow BeltCertification through Continuing ProfessionalDevelopment’s (CPD) blended learning pro-gram. LSS is a hybrid methodology that com-bines the Six Sigma DMAIC problem-solvingprocess and tools with the effective waste-reducing tools of Lean applied in a team orgroup environment. CPD’s unique approachcombines eLearning along with applied class-room instruction.

The instructor, Deb Owens, brings over 30years of experience in process and perform-ance improvement. Deb is a former Fortune500 Corporate Vice President, LSS MasterBlack Belt, Black Belt, Green Belt, Manager ofQuality/Organizational Excellence, QualityImprovement Associate, and ASQ Instructorand senior member.

LEAN SIX SIGMA-YELLOW BELT (3-0) 3 HOURSLean Six Sigma (LSS) Yellow Belt course uses bothonline and face-to-face instruction. You will be intro-duced to the hybrid methodology that combines theLSS infrastructure, a problem solving process usingthe DMAIC model, and the simple and effective waste-reducing tools of Lean, applied in a team or groupenvironment. You will gain the tools to appropriatelyapply the principles of LSS in the workplace, using theDMAIC problem solving process and understand therequirements necessary to satisfy the criteria for eachphase. You will focus on documentation hierarchy,management, and tools of LSS projects used to trackand communicate progress.

4193 PPRO 90-001 Grayslake CampusONLINE September 26 – November 5Saturdays 3 SessionsOctober 8 & 22, November 58:00 a.m. – 5:00 p.m.$1999 Room T326 D. Owens

and MoreSteam

LEAN ESSENTIALS SERIES (1.5-0) 1.5 HOURS

Enroll in the Lean Essentials Seriesat a Discount!

Boost your success with a solid foundation in LeanEssentials. Competitiveness today demands stream-lined operations and a workforce that has abilities toimprove processes and performance to deliver bot-tom-line results. This certificate program, based onToyota’s renowned production system (TPS),isdesigned to prepare you to serve as the Lean expert foryour organization or department. Manufacturing andservice organizations successfully use Lean and valueindividuals who have Lean knowledge and skills.

4197 PPRO 98-001 Grayslake CampusMondays 6 SessionsNovember 7-December 125:30 – 9:30 p.m.$749 Room T333 D. Owens

ESSENTIALS OF LEAN (.5-0) 0.5 HOURAre you trying to learn what Lean is all about? Thiscourse will provide an overview of Lean principlesand help analyze your group’s activities. You will beable to get results right away by learning to improveand sustain efficiency.Session one will cover Lean overview and key con-cepts. Topics include:• Goals of Lean• Lean History• Human Factors in Change• House of LeanSession two will cover Lean Foundational Elements,such as:• 5S Definitions• Steps in a 5S Event• 5S Simulation

4194 PPRO 95-001 Grayslake CampusMondays, November 7 & 14 2 Sessions5:30 – 9:30 p.m.$289 Room T333 D. Owens

THE LEAN PROCESS (.5-0) 0.5 HOURAre you ready to implement Lean? This course pro-vides the needed essential skills to visualize andunderstand work as a process, process flow, and per-formance as a function of work. Gain the skills youneed for optimal process management.Session one will cover how to see the work process.Key concepts are:• Spaghetti and circle diagram• Workflow• Value added flowchartSession two will cover work as a process, learning torecognize waste. Topics include:• Discovering the “hidden factory”• Value added vs. non-value added activities• 8 Mudas (wastes) in your organization

4195 PPRO 96-001 Grayslake CampusMondays, November 21 & 28 2 Sessions5:30 – 9:30 p.m.$289 Room T333 D. Owens

LEAN ORGANIZATION AND ANALYSIS (.5-0) 0.5 HOURAre you refining and improving your Lean approach-es? This course provides the techniques and workrequired to bring a product or service to a customer.Session one will cover Value Stream Mapping (VSM)by highlighting the following:

• VSM purpose and steps for construction

• VSM for the current state

• VSM concepts for the future state

Session two will maximize the benefits of other lean

modules, such as:

• Kaizen and rapid improvement events

• Problem solving using PDCA/DMAIC

• Poka-Yoke

4196 PPRO 97-001 Grayslake CampusMondays, December 5 & 12 2 Sessions5:30 – 9:30 p.m.$289 Room T333 D. Owens

What is the difference between the Lean Essentials Seriesand the Lean Six Sigma Yellow Belt?

• The Lean Master series focuses on improved process flow. Specifically, it tries to see the overall picture and enhance procedures from beginning to end. The Lean Master Series aims to reduce waste and redundancy.

• The Lean Six Sigma focuses on reduced process variation, while incorporating applicableprinciples from Lean. With reduced process variation, projects will be accomplished morequickly and efficiently.

Lean Essentialsand Lean Six Sigma


22 QUESTIONS? CALL (847) 543-2615

Operations Management /Human Resources



OperationsManagement

APICS, theAssociation forOperationsManagement isthe global leaderand premier

source of the body of knowledge in operationsmanagement, including production, inventory,supply chain, materials management, purchas-ing, and logistics. The College of Lake County,in partnership with the Highlands Chapter ofthe APICS, is pleased to offer the first in aseries of classes - Basics of Supply ChainManagement.

The instructor, Dr. Pete Stonebraker, has over45 years of experience as a practitioner andconsultant in operations, logistics, and supplychain management with government andindustry. He received his Ph.D. in operationsfrom Arizona State University, is APICS certi-fied as a Fellow and has taught a range ofoperations courses locally (DePaul,Northwestern, Loyola, IIT and Northeastern)and internationally in Europe and as a StateDepartment grant recipient in Russia.

NEW! BASICS OF SUPPLY CHAINMANAGEMENTAre you looking to help your organization becomemore productive and competitive? By learning aboutthe evolving field of production and inventory manage-ment, you can master logistics to benefit the bottomline. This course provides basic definitions and con-cepts for planning and controlling the flow of materialsinto, through, and out of an organization. It explainsfundamental relationships among the activities thatoccur in the supply chain from suppliers to customers.In addition, the course addresses types of manufactur-ing systems, forecasting, master planning, materialrequirements planning, capacity management, produc-tive activity control, purchasing, inventory manage

ment, distribution, quality management, and just-in-time manufacturing. This course is the first in a seriesof APICS certified courses to become a CertifiedProduction Inventory Management Professional(CPIM), a globally recognized certification. A textbookis required and may be purchased at the first class.

4183 PPRO 12-001 Grayslake CampusMondays 9 SessionsSeptember 12 – November 76:00 – 9:00 p.m.$699 Room T333 P. Stonebraker

Human Resources

HUMAN RESOURCE SERIES (1-0) 1 HOUR

Sign up for the Human Resource Seriesat a discount!

The series is designed to train current and futurehuman resource professionals in various areas ofhuman resource management. Topics covered includehuman resource laws, employee relations, compensa-tion and benefits, recordkeeping, hiring and firing,and workplace safety. No class on Friday, November 25for Thanksgiving break.

4343 PHRS 1-001 Grayslake CampusFridays 4 SessionsNovember 4-December 28:00 a.m.-12:00 p.m.$625 Room T323 A. Jones

HR AND THE LAWLearn how the comply with government reportingrequirements, respond to the EEOC, handle employeemedical issues as it relates to the Family MedicalLeave Act (FMLA and HIPAA). Additionally, learn howto take care of sexual harassment, immigration anddrug screening issues.

4339 PHRS 10-001 Grayslake CampusFriday, November 4 1 Session8:00 a.m.-12:00 p.m.$179 Room T323 A. Jones

COMPENSATION, BENEFITS AND EMPLOYEESAFETYGain a clear understanding of the difference betweenexempt, non-exempt, direct labor and indirect labor.Learn to track employee data, and to recognize thesigns of workplace violence. You will become betterprepared for OSHA reporting, and Worker’sCompensation issues, understand the Equal Pay Law,Lilly Ledbetter Act, independent contractors, unem-ployment compensation, COBRA, and ERISHA, andretirement plans.


EMPLOYEE AND LABOR RELATIONSLearn how to set up and run an effective orientationprogram, set up measurable performance standards,and handle employee conflict. Explore why communi-cation is crucial in your job.


MAXIMIZING EMPLOYEE EFFECTIVENESSTHROUGH HRGain a better understanding recordkeeping, includingyour role in confidentiality. Learn techniques that willhelp you find and hire the best employees. You will dis-cuss employee coaching, counseling, discipline andtermination.

4342 PHRS 13-001 Grayslake CampusFriday, December 2 1 Session8:00 a.m.-12:00 p.m.$179 Room T323 A. Jones




Other APICS courses will be available soon.Including Master Planning of Resources

and Detailed Schedule Planning.Visit wpdi.clcillinois.edu/professional

for information.

Personal Success Career & Workforce—Professional Development

24 QUESTIONS? CALL (847) 543-2615

Personal SuccessVocational Training

The Personal Success Program offers a varietyof vocational courses to meet the needs of students with mild to moderate cognitiveimpairment. Students 18 years and older whoare not able to meet the entrance requirementsfor traditional college level course are eligible.The focus is on gaining vocational skills toacquire entry-level employment. Many classes have a content expert and a special education teacher. Please go to the web for other requirements at http://wpdi.clcillinois.edu/professional/personalSuccess.asp

CAREER EXPLORATIONExplore the world of work with such topics as gettinga keeping a job, employment readiness, time manage-ment skills, getting along with co-workers and super-visors, team building, career exploration, job search-ing techniques, completing an application, resumeand interviewing skills. This program is the core of thepersonal success program and is required for firsttime participants.

4314 PPSP 1-001 Grayslake CampusTuesdays & Thursdays 26 SessionsSeptember 13-December 159:00-10:00 a.m.$425 Room T323 G. Johnson

FOOD SERVICE SKILLS ILearn the basic skills required for entry-level foodservice occupations. Participate in a hands-on learn-ing environment the following areas: basic sanita-tions, safe food handling, safety issues, and basic foodpreparation. At the completion of the course you willknow basic food sanitation principles, identifykitchen equipment and what its used for and under-stand measurements as it relates to cooking. Thiscourse may be taken concurrently with Food ServiceSkills II course.

4315 PPSP 3-001 Grayslake CampusTuesdays & Thursdays 26 SessionsSeptember 13-December 1510:00-11:00 a.m.$425 Room T323 L. Destry

KEYBOARDING SKILLS IExplore the basics of keyboarding plus the parts of acomputer. Discover the keyboard and begin to touchtype the alphabet and special characters. Using theMicroType keyboarding program, you will progress atyour own pace.

4316 PPSP 5-001 Grayslake CampusTuesdays & Thursdays 26 SessionsSeptember 13-December 1510:00-11:00 a.m.$425 Room T338 A. Beard

COMPUTER SKILLS IBuild confidence using personal computers. In thishands-on class, you will learn basic workplace com-puter skills including how to create and save foldersand files, sending and receiving emails, creating basicdocuments-letters, memos, and spreadsheets.

4317 PPSP 10-001 Grayslake CampusTuesdays & Thursdays 26 SessionsSeptember 13-December 1511:00 a.m.-12:00 p.m.$425 Room T338 A. Beard

CHILDCARE SKILLS: DEVELOPMENT & PERSONALITY TRAITSWould you like to prepare for a job in a childcare cen-ter? Learn the types of personality and character traitsthat are important in caring for children from infancyto pre-school age. Having a better understanding ofthe children in your care will prepare you to under-stand each development stage from infancy throughpre-school. Some activities include how to preparenutritional meals and snacks, safety and sanitationguidelines, and how to apply developmental and ageappropriate behavior reinforcements.

4318 PPSP 12-001 Grayslake CampusTuesdays & Thursdays 26 SessionsSeptember 13-December 1511:00 a.m.-12:00 p.m.$425 Room T323 G. Johnson

CHILDCARE SKILLS: CREATIVE ACTIVITIES FOR PRE-SCHOOLERSMake childcare fun for the little ones in your care aswell as educational. You will, develop educational, safeand age appropriate activities for children for pre-school age children. Activities in the areas of fine andgross motor skills, music, reading, listening, math, sci-ence, and self-help skills will be explored.

4319 PPSP 12-002 Grayslake CampusTuesdays & Thursdays 26 SessionsSeptember 13-December 1512:00-1:00 p.m.$425 Room T323 G. Johnson

NEW! GREENING OUR WORLD: PLANTS FOR FOOD, PEST CONTROL AND THE ENVIRONMENTAre you interested in learning more about the worldaround you? Would you like to learn more about pro-tecting the environment? Learn about your home,your town and your state and how we grow food, useour land, and dispose of waste.

4379 PPSP 15-001 Grayslake CampusTuesdays & Thursdays 26 SessionsSeptember 13-December 151:00-2:00 p.m.$425 Room T323 G. Johnson

Online Courses



Online CoursesProfessionalConvenientAffordable

Learn a new skill or improve existing oneswith interactive online courses for the mostin-demand topics. Pick the learning style thatbest suits your needs!

Take online courses anywhere and when it’s most convenient for you.

A small sample of the course topics offered through Continuing Professional Development:

Computer skills• Workplace skills such as keyboarding• Microsoft Word, Excel, PowerPoint, and Access

• Adobe Photoshop, Dreamweaver, Illustrator, and InDesign

• Certification Prep• Database design and management

Green Technology• Going Green at Work• Purchasing Green

Business skills• Communication • Management• Workplace Writing• Working with Difficult People

Sales and Marketing• Effective Selling• Designing Websites• Internet Marketing• Writing Persuasive Text

Additional online courses for educators(offered through VESi) are convenient, affordable, and effective.

Earn CPDUs for as little as $199 per course.

Complete Educator Online course listing onpages 10-12.

Visit www.ed2go.com/clc-pro for more information or to find a specific course.

For registration details or to learn more call (847) 543-2615 or visitwpdi.clcillinois.edu/professional/online

Learning Style Preference:

Instructor-led:Patient, experienced professionalslead instruction.

Learn from the comfort of your computer.

Complete flexibility:Course work is completed independentlybased on your schedule.

Work when you want, where you want.

Course Provider:

Instructor-led Courses

• Hundreds of engaging courses• Most courses meet for 6 weeks (12 lessons)• Classes start every month• Start as low as $99

Self-paced Tutorials

• Hundreds of self-paced courses• Start when you want• Self-directed courses – you set the pace• Range from $99 – 399

Online Courses for Educators

.

Online courses provided by

Section

Starting or growing a small business is exciting, butit can also be scary and confusing. Don’t go it alone!

The Illinois Small Business Development Center(SBDC) has assisted Lake County small business owners start and grow businesses through work-shops and FREE one-on-one advising sessions.The SBDC is your trusted business advisor,resource, and partner.

The Illinois SBDC has assisted small businesses conquer challenges for over a quarter of a century.



Illinois Small BusinessDevelopment CenterStart Strong. Stay Strong. Grow Strong.

For more information on Illinois SBDC’s services,

workshops, and resources –

• Visit: wpdi.clcillinois.edu/sbdc

• Call: (847) 543-2033


SBDC’s services include:

• FREE one-on-one business advising and coaching with noted experts

• Assistance in developing business plans and financialstatements

• Aid in forming strategic marketing plans

• Support in securing loans with local lenders and serviceproviders

• English and Spanish advisorsand workshops at Grayslakeand Southlake campuses

• Interactive, low-cost workshops.Descriptions, dates, and timesare on the following pages.

The Illinois Small Business Development Center (SBDC) is funded in part througha cooperative agreement with the Illinois Department of Commerce & EconomicOpportunity, the U.S. Small Business Administration, and the College of LakeCounty. All SBA programs are extended to the public on a nondiscrimination basis.Reasonable accommodations for persons with disabilities will be made if requestedat least two weeks in advance. Please contact the center at (847) 543-2033 orTDD: (847) 223-0134.

26

Small Business Workshops

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION. 27

Career & Workforce—Small Business

Start-up & Business Planning

SMART START TO YOUR SMALL BUSINESSStarting your own business is exciting and liberating,but it can also be scary, confusing and risky. Attendingthis workshop is your first step on the road to success.The seminar provides valuable advice and informa-tion concerning the basics of the business world andhow they affect your business. Learn how to deter-mine the type of legal structure that is best for yourbusiness, how to prepare and present your businessplan, determine and apply business feasibility, whatfinancial assistance is available to you, how to analyzeyour profit and loss statement and explore break-evenanalysis.

3581 TBSM 7-001 Southlake CampusWednesday, October 12 1 Session6:30-9:30 p.m.$35 TBA G. Bard

STARTING A BUSINESS IN ILLINOISStarting a business in Illinois isn’t as simple as press-ing a button. There are laws, regulations and reports acompany must abide by and produce. We will discussimportant aspects of business ownership and receivehandouts that include information on agencies to con-tact. Don’t be sorry, be safe. Learn what is required tostart a business in Illinois.

3497 TBSM 10-001 Grayslake CampusThursday, September 15 1 Session6:30-9:00 p.m.$30 T327 T. Voss

3499 TBSM 10-003 Grayslake CampusThursday, December 8 1 Session6:30-9:00 p.m.$30 T327 T. Voss

For more information on online classes,visit wpdi.clcillinois.edu/sbdc.

3500 TBSM 10-800 ONLINESeptember 6 – September 20 1 Session$30

3501 TBSM 10-801 ONLINESeptember 20-October 4 1 Session$30

Continued.

3502 TBSM 10-802 ONLINEOctober 4-October 18 1 Session$30

3503 TBSM 10-803 ONLINEOctober 18 – November 1 1 Session$30

3504 TBSM 10-804 ONLINENovember 1-November 15 1 Session$30


3506 TBSM 10-806 ONLINENovember 29-December 13 1 Session$30

COMENZAR UN NEGOCIO EN ILLINOISIniciar un negocio en Illinois no es tan fácil comoapretar un botón. Hay leyes, reglamentos y reportesque las compañías están obligadas a cumplir y presen-tar. En la sesión de trabajo revisaremos aspectosimportantes de ser dueño de un negocio y les daremosinformación sobre las agencias gubernamentales quese deben contactar. No se lamente, asegúrese de hacer-lo bien. Aprenda lo que se necesita para iniciar unnegocio en Illinois.

3498 TBSM 10-002 Grayslake CampusWednesday, October 26 1 Session6:30-9:00 p.m.$30 T327 F. Pliego

ARE YOU READY?Are you ready to start your own business? Before youtake the leap, review the advantages and disadvan-tages of business ownership. What are the critical suc-cess factors that you need to focus on as you start yourjourney of self-employment? At the conclusion, youwill know if you are ready to start a business now or ifyou need to prepare so you can in the future.




3434 TBSM 11-802 ONLINEOctober 4-October 18 1 Session$49




3438 TBSM 11-806 ONLINENovember 29-December 13 1 Session$49

BUSINESS PLANS MADE EASYDo you need a business plan and do not know whereto start? Every business needs a way to stay focused,on track for growth and ready for the ever-changingbusiness climate. Business Plans Made Easy isdesigned to remove the intimidation and build aworkable plan in a systematic, step-by-step way. By theend of this course, you will have your own personalbusiness plan that can be your roadmap for success.


3422 TBSM 1-800 ONLINESeptember 6-October 25 8 Sessions$179

3423 TBSM 1-801 ONLINEOctober 4 – November 22 8 Sessions$179

3424 TBSM 1-802 ONLINENovember 1-December 20 8 Sessions$179

ONLINE COURSE INFORMATIONAll ONLINE sessions are self-paced

online learning modules.

Online classes sponsored by

Business Growth& Development

STRATEGIC PLANNING FOR SMALL BUSINESSStrategic Planning introduces processes that focus onthe four strategic areas common to all small business-es: Operations, Marketing, Finance, and People. TheSTAR process will develop a one-page strategic planand a one-page action plan that can propel a businessto higher levels of success. Join other small businessowners to learn new processes and techniques thatfocus on your business.


3458 TBSM 9-800 ONLINESeptember 6 – October 4 5 Sessions$149

3459 TBSM 9-801 ONLINEOctober 4 – November 1 5 Sessions$149

3460 TBSM 9-802 ONLINENovember 1 – December 6 5 Sessions$149

6 STEPS FOR BUILDING THE BUSINESS YOUDREAM OF…Learn the six steps for building a winning and sus-tainable business. Also learn the most powerful for-mula for growing sales and profits in your business –any business!

4387 TBSM 4-001 Grayslake CampusTuesday, October 25 1 Session6:30-9:30 p.m.$35 T326 D. Verbeten

RELATIONSHIP MANAGEMENT FOR SMALLBUSINESSIt does not always require money to increase produc-tion levels and promote higher sales. Building success-ful relationships with employees, venders, and cus-tomers is vital to the success of an organization.Understanding the basics of relationship managementis an inexpensive way to increase profits by workingmore efficiently and effectively.




3449 TBSM 55-802 ONLINEOctober 4 – October 18 1 Session$59


3451 TBSM 55-804 ONLINENovember 1 – November 15 1 Session$59


3453 TBSM 55-806 ONLINENovember 29 – December 13 1 Session$59

SMART RETAILINGFind out how to be a smart retailer by understandingthe value your business provides and who defines it.How to create strong business models, client retention,and best practices to coaching a successful staff. Learnhow to hear what your customer really wants andimportant elements of business success.

4262 TBSM 56-002 Grayslake CampusWednesday, November 9 1 Session6:30-9:30 p.m.$35 T326 N. Roth

4261 TBSM 56-001 Southlake CampusTuesday, September 27 1 Session9:00 a.m.-12:00 pm$35 V336 N. Roth

PROJECT MANAGEMENT FOR SMALLBUSINESS OWNERSSmall business owners lead strategic and tactical ini-tiatives every day. Unlike larger organizations, smallbusiness owners must execute with limited resources(i.e., people and/or funds). Some projects are success-ful, some encounter snags along the way. This interac-tive workshop will share tips & best practices thatyour organization can implement immediately tooptimize projects with limited resources. Topics dis-cussed include techniques for a successful start, stay-ing on track, achieving deadlines, establishing goodcommunications, securing & managing resources,and managing project intellectual property/capital.

4312 TBSM 62-001 Grayslake CampusThursday, October 6 1 Session6:30-9:30 p.m.$40 T326 I. Hendon

Small Business Workshops Career & Workforce—Small Business

28 QUESTIONS? CALL (847) 543-2033




Marketing & Sales

MARKET YOUR SMALL BUSINESS LIKE A PROAs a small business owner, learning how to successful-ly market your business can be a challenge, especiallywhen you have limited marketing knowledge and asmall marketing budget. This course will walk youthrough a step by step process to create a simple mar-keting plan that focuses on the core foundations ofmarketing and how you can apply them to your busi-ness in a easy to create and implement plan withoutspending a lot of money.

4309 TBSM 58-001 Southlake CampusTuesday, October 11 1 Session7:00-9:00 p.m.$30 V336 A. Tibbs

MARKETING FOR SUCCESSMarketing your product or service can seem over-whelming with the many choices available to you.What will work for you varies over time and is basedon an every changing landscape which involves tech-nology, economics, demographics, and other diverseinternal and external factors. Build your plan based onsound advice and a clearer understanding of market-ing terminology.



3426 TBSM 5-801 ONLINESeptember 20- October 4 1 Session$59

3427 TBSM 5-802 ONLINEOctober 4 – October 18 1 Session$59




3431 TBSM 5-806 ONLINENovember 29 – December 13 1 Session$59

STREETWISE MARKETINGLearn the TOP 10 Commandments for creating ravingfans for your business and the fundamentals for creat-ing big response marketing campaigns, for small andmedium size businesses. Create sales people in printto maximize your marketing ROI and be able to deter-mine which marketing strategies are working andthose that are not.

4388 TBSM 53-001 Grayslake CampusTuesday, October 4 1 Session6:30-9:30 p.m.$35 T326 D. Verbeten

EMAIL MARKETING DAYLearn everything you need to know about email mar-keting in one day so you can start using it to grow yourorganization the very next day. Discover the compo-nents of an effective e-mail marketing campaignincluding marketing tips, strategies and techniques toget your e-mails opened. You will walk throughConstant Contact E-mail marketing system to helpyou maximize your e-mail marketing results.

4364 TBSM 17-001 Southlake CampusTuesday, November 1 1 Session8:30 a.m.-12:00 p.m.$45 V336 S. Robinson

SOCIAL MEDIA MARKETING MADE SIMPLEGain an understanding of the real-world possibilitiesof social media marketing and take away ideas forpractical implementation in your organization.Discover some of the strategies and best practices toget the most out of your social media activities includ-ing time management and measuring the return ofyour activities. We will tie social media strategy tobusiness objectives, and discuss how to use email andsocial media together to benefit your business andbuild relationships.

4365 TBSM 18-001 Southlake CampusWednesday, November 16 1 Session1:00 -3:00 p.m.$35 V336 S. Robinson

SEARCH ENGINE OPTIMIZATIONFOR SMALL BUSINESSSearch Engine Optimization (SEO) is an Internet mar-keting process that increases traffic to your web site byimproving your position in the results of searches.Become more visible and make your presence knownin the digital marketplace.

INTRODUCTION TO SEARCH ENGINE OPTIMIZATIONLearn how to make your presence know in a digitalmarketplace. Introduction to Search EngineOptimization (SEO) through proper use of your website structure, keywords, header tags, Meta tag titlesand Meta descriptions, directory submission, organicversus paid search, impact of quality content, webanalytics, and proper link building. This class willconcentrate on basic terminology and online exam-ples.

4083 TBSM 28-001 Grayslake CampusThursday, November 10 1 Session6:30-9:30 p.m.$35 T326 E. Soto

INTERMEDIATE SEARCH ENGINE OPTIMIZATIONSo you have learned the basics, now take it a step fur-ther with more advanced techniques through use ofarticles, directories, backlinks, forums, newsgroups,video, and more. This class will venture deeper intoonline tools and creative working examples.Prerequisite: Intro class or working knowledge.

4084 TBSM 28-002 Grayslake CampusThursday, November 17 1 Session6:30-9:30 p.m.$35 T326 E. Soto







SOCIAL MEDIA FOR SMALL BUSINESSHow to use Facebook, Twitter, and LinkedIn toincrease your brand visibility 140 characters at a time.

INTRODUCTION TO SOCIAL MEDIALearn how Facebook, Twitter, and LinkedIn canincrease your brand visibility, building your smallbusiness by engaging your customers, being positive,popular, current, and active. This class will concen-trate on basic terminology and online format struc-ture.

4081 TBSM 29-001 Grayslake CampusThursday, October 20 1 Session6:30-9:30 p.m.$35 T326 E. Soto

INTERMEDIATE SOCIAL MEDIAYou are using Facebook, Twitter, and LinkedIn - nowwhat? We will discuss advanced strategies and targetspecific networks. This class will venture deeper intoonline tools and creative working examples to drawpeople to your Web site.

4082 TBSM 29-002 Grayslake CampusThursday, October 27 1 Session6:30-9:30 p.m.$35 T326 E. Soto

Accounting & Finance

QUICKBOOKS MODULE 1 – A PRACTICAL INTRODUCTIONThis class is designed for users who have less than sixmonths’ experience working with QuickBooks. Topicsinclude setup of new files, processing banking,accounts receivable and accounts payable transac-tions, reconciliation of bank and credit card accountsand running basic financial reports.

Prerequisites: Able to use Microsoft Windows prod-ucts.

3494 TBSM 20-001 Grayslake CampusTuesday and Thursday 2 SessionsSeptember 20 & 226:00-10:00 pm$149 T338 M. Wall

3495 TBSM 20-002 Southlake CampusTuesday, November 8 1 Session8:00 a.m.-5:00 p.m.$149 V102 M. Wall

QUICKBOOKS - MODULE 2 - INTERMEDIATEIn this QuickBooks Module you will learn to analyzefinancial data to better understand your business;how to create and customize reports; how to track andpay sale tax; and payroll functions including settingup payroll, overview of payroll tracking and paymentprocess for payroll taxes.

3496 TBSM 21-001 Grayslake CampusTuesday, November 15 1 Session6:00-10:00 p.m.$99 T338 M. Wall

EMPOWER YOUR BUSINESS: STRATEGIC ACCOUNTINGLearn how to use accounting to reach your goals.Accounting to find out how you did is history. Use it todrive how well you will do. Understand the differencesbetween Cash Flow planning and Profitability plan-ning and what they both mean to your success. Learnabout Accrual Basis accounting why it is superior tothe Cash Basis in measuring performance.

3941 TBSM 43-001 Southlake CampusWednesday, October 26 1 Session6:30-8:30 p.m.$35 V336 J. Bronswick

IMPROVING FINANCE & OPERATIONS WITHIN YOUR SMALL BUSINESSA strong, disciplined approach to Finance andOperations within a small business can be the differ-ence between success and failure. This course discuss-es how to assess and improve the performance of yourinternal operations by using methods such as highlevel benchmarking, prioritization of key issues, andproject planning/execution. The techniques discussedwill not only improve your current business, but willhelp ensure that your organization’s internal opera-tions are capable of sustaining future growth.

4266 TBSM 8-001 Southlake CampusThursday, November 10 1 Session6:30-9:00 p.m.$35 V336 B. Achettu

International Trade

EXPORT COMPLIANCEThis program will provide an overview of export con-trols and regulations mandated by agencies of theFederal Government including: U.S. Bureau ofIndustry & Security (BIS), U.S. Department ofCommerce, U.S. Treasury and the U.S. Department ofState. We will discuss Export AdministrationRegulations (EAR), International Trade in ArmsRegulations (ITAR), Controlled Commodities, ExportLicensing & Shipper’s Export Declaration reporting.

4213 TBSM 30-001 Southlake CampusTuesday, October 18 1 Session1:00-4:00 p.m.$49 V336 R. Frantz

Small Business Workshops Career & Workforce—Small Business

30 QUESTIONS? CALL (847) 543-2033

Employee & Human Relations

WORKPLACE RETIREMENT PLANS:MATCHING STRATEGIES TO FIT YOUR GOALSInteractive presentation for business owners and plansponsors addressing the strategic importance of plan-ning and implementing a retirement savings pro-gram. Potential solutions for their personal and orga-nizational objectives are presented through case studyexamples.

4260 TBSM 70-001 Southlake CampusThursday, October 13 1 Session6:30-8:00 p.m.$30 V336 STAFF

Legal Aspectsof Business Ownership

LEGAL FUNDAMENTALS FOR SMALL BUSINESSESAs a small business owner the first decisions that youmake about your business have long-term implica-tions. This workshop helps you focus when selecting alegal structure. It also provides information on liabili-ty differences and tax consequences associated witheach. Learn which choice is best for your small busi-ness, as well as trademark implications, immigration,and employment concerns.

4311 TBSM 81-001 Grayslake CampusWednesday, October 19 1 Session6:30-9:30 p.m.$35 T326 A. Sagartz




Take it online!

We now offer online coursesfor professionals and small businessowners. Take a class when you want, where you want. Both self-paced

and instructor-led courses available.

Visit wpdi.clcillinois.edu/sbdc/onlinefor course information.

Attention Small Business CEOs and Presidents!Do you wish your business could collaborate with a board of directors? Would you like the

opportunity to share and gain valuable information with your peers? No business is too small

to benefit from this powerful management tool that no small business should be without.

Enroll in the Illinois Small Business Development Center’s confidential CEO Advisory Board

to take your business to the next level.

The CEO Advisory Board will meet the third Thursday of each month

September through June from 11:30 a.m. to 1 p.m. / 10 Sessions

Cost: $350 (lunch included)

Application deadline – September 9

Visit wpdi.clcillinois.edu/sbdc for an application.

Contact the IL SBDC at (847) 543-2033 or [email protected] for details.




• Visit: wpdi.clcillinois.edu/judicial


• Call: (847) 543-2185 (courses)

• Call: (847) 543-2100 (volunteering)

Celebrating 20 Yearsof Defensive Driving Courses

Community Partnership with the 19th Judicial Circuit Court

• Over 450,000 students trained• NSC Award Winning Programs• Nine Instructor of the Year Recipients

Making Lake County a Safer Place to Live,Work and Play

These court-sponsoredprograms include:

National Safety Council’s DefensiveDriving Courses • Award-winning classes emphasize defensivedriving techniques

• Teens and senior citizens may be eligible forreduced auto insurance premiums

• Six programs to choose from

Alive at 25 Teen Driving Course• Parents – learn to partnerwith your teen driver

• Teens – learn to be a safe and defensive driver• Develop strategies to stay safe on the road

Child First Foundation Program• Course for divorcing parents with minor children

• Learn to minimize the effects of divorce• Register together or separately

Adult and Juvenile Probation Volunteer Program• Train to work with low-risk probation clientsthrough this award-winning program

• Be a positive role model • Turn someone’s life around

Classes are offered in English and Spanishand at locations throughout Lake County.

Judicial ServicesGrowing a Safer Community

32






• Visit: wpdi.clcillinois.edu/solutions

• Call: (847) 543-2615


Get the Results You Need

Bring the powerful, results-driven training and consultingprograms to your organizationand show your employees thatyou’re serious about theirprofessional growth andachieving organizational goals and objectives.

• Increased productivity

• Improved profitability

• Reduced employee turnover

• Improved employee satisfaction

• Enhanced company image

• More

Call (847) 543-2615 to speak to an Account Executive.

Client SolutionsGrowing Organizations by Growing People

Customized Training Our experienced staff will work with you to design aprogram specific to your company’s goals, issues, andscheduling concerns. Course topics range from customerservice to management development – from computerskills to communication. We deliver training that isdynamic, impactful, and relevant.

Maximize Your Training BudgetAt your place or ours, your customized training programallows you to train work groups, teams, and entiredepartments in a cost-effective way.

Experience the power of results-driven training, consulting,and coaching from Client Solutions – giving Lake Countycompanies the skills, knowledge, and confidence neededto meet tough workplace challenges head-on for morethan 20 years.

Illinois Procurement Technical Assistance CenterGrowth Through Government Contracting

The Illinois Procurement and Technical Assistance Center (PTAC) program isfunded by the Illinois Department of Commerce and Economic Opportunityand the College of Lake County through a cooperative agreement as a serviceto those members of the business community interested in selling a product orservice to the government (federal, state and local).

Seasons may change but the missions of Federal Agenciesresponsible for managing and protecting our naturalresources do not. The Department of Agriculture, U.S. Forest Service, and the Bureau of Land Management arejust three of the federal organizations that purchase a widevariety supplies and services needed to preserve and managethe public lands. For more information on these organizationsand others that focus on the country’s natural resourcesplease visit: wpdi.clcillinois.edu/ptac/naturalresources.

Explore your government marketplace and locate newopportunities.

To learn more, contact the Center. Call (847) 543-2025 andschedule a meeting. Take advantage of the Center’s resourcesand technical assistance.


• Visit: wpdi.clcillinois.edu/ptac• Call: (847) 543-2025• E-mail: [email protected]

Is the governmentbuying whatyou are selling?

• Capture the Power ofInformation –

See what the government is buying

• Explore the resourcesavailable through the Center –

Learn how to sell to thegovernment

We can help you chart acompetitive course to your goals.

Call today – (847) 543-2025

A B

Dear Business Professional:

Fall is an exciting time of year! Back to school. Back to routines.The perfect time to enroll in acourse, train your staff, or seek new business opportunities.

This fall, Continuing ProfessionalDevelopment (CPD) is proud tooffer several new courses and career programs taught by leadingindustry experts. Including:• Supervisory and LeadershipCertificate

• Travel and Tourism• Massage Therapy ContinuingEducation

This is just a short list of our expanded offering. Turn the page toread about all of our new courses and programs.

CPD is also proud to feature instructors who are well-known,industry experts. On the front cover, Wayne Paprocki is featured.Wayne is a well-respected, sought-after real estate professional.He has almost 30 years of industry experience and has taught atCLC for 8 years. This fall, Wayne will be teaching the new state-approved real estate license transition courses. All real estateprofessionals will need to be in compliance by April 2012. Wayneand Continuing Professional Development can help you duringthis transition. Turn to page 1 for the complete list of real estatecourses.

Fall is a wonderful time of year. The perfect time to

Advance your skills, Advance your future

We are here to assist you and make it possible.

Visit wpdi.clcillinois.edu/professionalor call (847) 543-2615 to learn more.

Sincerely,Carole EwingDirector, Continuing Professional Development

Continuing Professional Development is part of the Workforce & Professional

Development Institute (WPDI) of the College of Lake County. WPDI provides

training, consulting, and community service opportunities for Lake County.

Client Solutions | Continuing Professional Development


Illinois Small Business Development Center | Judicial Services

Table of Contents

Professional Development CoursesBusiness & Leadership Development....................19Computer Skills....................................................15Event Planning ......................................................2Graphic Design & Multimedia ............................18Green Technology................................................14Home Inspection..................................................13Hospitality..............................................................3Humna Resources ................................................23Industry & Safety ................................................14Lean Essentials & Lean Six Sigma ........................22Online Courses ....................................................25Operations Management ....................................23Personal Success Vocational Training....................24Project Management Training ..............................21Real Estate ............................................................1Security Officer ....................................................12Spanish Interpreter ................................................4Teacher Education..................................................9Truck Driver Training............................................13

Healthcare & NursingCertified Nursing Assistant (CNA) ..........................7CPR, AED, and Emergency Training Programs ..........7Massage Therapy CE..............................................8Medical Coding ....................................................9Nursing CE ............................................................5Pharmacy Technician Program ..............................8

Small Business Courses/WorkshopsAccounting & Finance ........................................30Business Growth & Development ........................28Employee & Human Relations..............................31International Trade ..............................................30Legal Aspects of Business Ownership ..................31Marketing & Sales................................................29Start-up & Business Planning ..............................27

ServicesClient Solutions......................................................AIllinois Procurement Technical Assistance Center ............BIllinois Small Business Development Center ................26Judicial Services....................................................32

Registration InformationRegistration Information ..............Inside Back CoverPayment Information....................Inside Back CoverGeneral Information ....................Inside Back CoverHow to reach us ..........................Inside Back Cover

On the CoverFeatured on the front cover is Wayne Paprocki, realestate instructor. See page 1 for real estate coursesand information on new real estate laws.

Fall 2011 CLC Classes

The College of Lake County is an Equal Opportunity/Affirmative Action Institution in all

aspects of education and employment. The information contained within is accurate as

of August 2011, but is subject to change.


Advance your skills; advanceyour future through theWorkforce and ProfessionalDevelopment Institute of theCollege of Lake County.

Whatever training you or your employeesneed, the College of Lake County candeliver.

Visit wpdi.clcillinois.edu or call(847) 543-2615 to learn how.

The Workforce and ProfessionalDevelopment Institute provides training,consulting, and community serviceopportunities for Lake County.

Client Solutions

Continuing Professional Development


llinois Small Business Development Center

Judicial Services

Lake County professionals have turned to the College of Lake Countyfor their workforce training needs for over two decades.

Here’s what students are saying:

“I still refer to your Project Management class as the best trainingand instruction I've had. I enjoyed your class and use many of theinsights you gave us nearly every day.”

— Pam, 2 years after the program(Previous Project Management student)

“Just wanted to say thanks for the CEO Advisory meetings this pastyear. It was a great experience to be able to sit down with you andpeople from a lot of different businesses and share ideas.”

— Mike Martyka, President, NeckTies, Inc.(Graduate from the Illinois Small Business Development Center’s CEO Advisory Board)

“I am very impressed with CPD’s courses; they are appropriate for avariety of environmental careers or for people just beginning acareer in environmental or green technology.”

— Patrick Duby, Environmental Engineer & Quality Control Manager (Previous Continuing ProfessionalDevelopment student)

“We often will use CLC for the simple fact that they offer a varietyof courses and training that help to meet our business needs. We’vehad some great facilitators here who have taught everything fromExcel to Innovative Thinking. We get a varied menu to choose fromand are impressed with the different courses that CLC has to offer.CLC has been a great training asset for our organization!”

— Dana Landers, OD/HR Consultant, VW Credit, Inc.(Client Solutions customer)



1. Submit a Student Admission FormNew students and students who have not attendedclasses in two years must submit a Student AdmissionForm in one of two ways:INTERNET: www.clcillinois.edu/applyconted.aspIN PERSON: At the Admissions and Records Office

Room B101on the Grayslake Campus

2. Obtain CLC ID Number and Create myLoginAllow two working days to process your admission formapplication. You will receive your CLC student ID number in the mail. Visitwww.clcillinois.edu/register to create your login.

3. Register for ClassesBy Internet at www.clcillinois.edu/registerWhen you are ready to select your classes, use the CLCClasses By Term. You must specify the semester andthen a subject, such as English, to view the classesavailable. To select a subject area click on themagnifying glass and then press the ‘Look Up’ button.When you find a specific class section you want, makenote of the four-digit class number.

You may register on the Web or in person in theAdmissions office, B101 at the Grayslake Campus, theStudent Services office at the Lakeshore Campus or themain office at the Southlake Educational Center.

Online Self-Service requires that you have createdmyLogin. Once you have logged in, use the menu ofoptions to add or drop classes, view your schedule, viewgrades or an unofficial transcript and use many otheroptions. When you add or drop a class, check for a'success' or 'error' message. Most errors are due toprerequisites not met or enrollment holds.

4. Pay Tuition and FeesTo avoid being dropped from classes for non-payment,you must pay in full or enroll in the college’s FACTSinstallment tuition payment plan by your due date.Check the amount of your bill online by logging intomyStudentCenter and selecting the “View, Pay or SetupFACTS Plan” link. Financial aid is not available forContinuing Education classes.

Where to Register• By Web from anywhere www.clcillinois.edu/register• Grayslake Campus

19351 West Washington Street, Grayslake• Lakeshore Campus

111 North Genesee Street, Waukegan• Southlake Campus

1120 South Milwaukee Avenue, Vernon Hills

Visit wpdi.clcillinois.eduor call (847) 543-2615 for information

Refund information:Students who withdraw from certificateprograms or series offered by ContinuingProfessional Development prior to the firstday of class will receive a 100% refund.Refunds for withdrawals after the first day ofclass, but within the first 15% of the class,will be applied by CPD minus the cost of anymaterials returned in less than new condition.

Payment InformationVisit wpdi.clcillinois.edu/registeror call (847) 543-2615 for information.SBDC students should call (847) 543-2033

Campus Maps and GeneralInformationVisit www.clcillinois.edu/aboutor call (847) 543-2615.

The Workforce and Professional DevelopmentInstitute (WPDI) is dedicated to meeting yourprofessional training needs.

• Client Solutions – customized training(847) 543-2615wpdi.clcillinois.edu/solutions

• Continuing Professional Development –open enrollment courses(847) 543-2615wpdi.clcillinois.edu/professional

• Judicial Services – community services(847) 543-2185 (courses)(847) 543-2100 (volunteering)wpdi.clcillinois.edu/judicial

• Illinois Procurement Technical AssistanceCenter – Government Contracting(847) 543-2025wpdi.clcillinois.edu/ptac

• Illinois Small Business DevelopmentCenter – Small Business(847) 543-2033wpdi.clcillinois.edu/sbdc

Follow WPDI

How to Register Register Now!Pre-registration is requiredfor all classes. Classes fillquickly so register early!

Courses• Supervisory and Leadership Certificate – this online courseprovides practical, easy to understand, and insightful methods forboth new and experienced supervisors and managers. Details onpage 19.

• Basics of Supply Chain Management – Learn the basic definitions and concepts for planning and controlling the flow of materials into, through, and out of an organization. Details on page 23.

• Proofreading Shortcuts – professional success is directly related toeffective written communication. Learn detailed writing tips with a“big picture” perspective. Details on page 20.

• Propane Conversion for Small Engines – Landscape and lawn careprofessionals will benefit from this step-by-step, how-to-do-it-yourselfsession. Learn to convert small- to mid-sized gasoline engines toclean, efficient propane. Details on page 14.

Careers• Travel and Tourism – Today’s travelers have a high level ofsophistication making careers in travel and tourism more complex.This new and innovative online certificate program offers youindustry-based professional courses to prepare you for employmentin this global arena. Details on page 3.

• Spanish Interpreter: Legal II – this new course to the CertifiedSpanish Interpreter program emphasizes additional vocabulary, legalterminology, interpretation techniques and court room diplomacy.Details on page 4.

• Wedding Planning – Learn the current industry trends and how toplan the dream wedding – within budget - for each of your clients.Details on page 2.




New courses, new careers, new instructorsfrom Continuing Professional Development

Instructors• Damon Fazio, ND, RPE, RPP,LMT – is a naturopathic doctor,Registered Polarity Educatorand Practitioner, and LicensedMassage Therapist and teachesthe massage therapycontinuing education classes.Licensed Massage Therapistsare required to complete 24hours of continuing educationevery two years. Course detailson page 8.

• Michelle Turcotte, MS, RD,LDN/CD, NASM-CPT – teachesNutrition over the Lifecycleseries. Students will learn thenutrient concerns, challengesand needs unique to eachphase of the lifecycle frombirth to the “Golden Years.”Course details on page 6.

• Gilbert Velez – teaches the10-hour OSHA safety coursefor general industry. With over28 years of experience in theenvironmental, industrial, andemergency response fields,Velez will prepare classparticipants to recognize,control, and abate hazardsthey are confronted with onjobsites. Course details onpage 13.

Advance your skills; advance your future with a coursefrom Continuing Professional Development this fall.

wpdi.clcillinois.edu/professional | (847) 543-2615

CLC Classes (USPS 014-085) is published by the College of Lake County,

with issues in April, July, September, November and February. Periodicals

postage paid at Grayslake, IL, with additional entries.

POSTMASTER: Send change of address to CLC Classes, College of Lake

County, 19351 West Washington Street, Grayslake, IL 60030-1198

July 2011 – Volume 17, No. 3

ECRWSS

RESIDENTIAL CUSTOMER


Fall Info Sessions6 to 8 p.m. / Room T334Thursday, August 25


Get on the road to a better career.Truck Driver Training (See page 13.)

Job placement assistance available!

College of Lake CountyCollege of Lake County

Workforce and Professional Development InstituteWPDIGrowing Success through Training, Consulting and Community Service

wpdi.clcillinois.eduSAVE THIS SCHEDULE UNTIL DECEMBER 2011

SuccessfulLeadership:SuccessfulLeadership:SuccessfulLeadership:

A Practical Approach for Developing Successful & Loyal EmployeesJoin us for breakfast and leave asa role model for your organization!Ed Hendricks, renowned leadershipexpert, will provide an overview ofwhat it takes to be an effective, versatileleader. Put your new skills into practiceas soon as you return to work!

Friday, September 167:30 – 9:30 a.m.Grayslake Campus | Room T326

Cost: $29 (includes breakfast)

To register or for more information,call (847) 543-2615

Space is limited.Registration deadline - September 9.

Looking for Personal Enrichment and Leisure courses?

Visit www.clcillinois.edu/pdfschedule/noncredit.asp

Inside this Issue:


Inside this Issue:


Inside this Issue:






Documents

College of Lake County WPDI Fall 2011 Schedule