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July 18 – July 24, 2014 • No. 2377 • www.coinslot.co.uk028 DOND Midas Touch_test 15/06/2014 22:26 Page 1

COMMENT

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Industry news 4Seaside amusements 10ATMs/change machines12Latest Machine Charts 22B2B LIstings 24Classified ads and opps 27Comment & Analysis 30Newsweek 32

COINSLOT

“...We cling to thepast and as a resultwe lack ambition,we lack bravery anddespite all claims tothe contrary, wecontinually fail toinnovate.”

Gambling Commission:

The Gambling Commission’stotal income from fees and

other sources was £13.27m in2013/2014, down 6.4 per centon the £14.17m in the previousyear.

The Commission, whichmerged with the National Lot-tery Commission on October1, 2013, said operator applica-tion fee income for the yearamounted to £0.35m, repre-senting a 49 per cent decreaseon 2012/13.

Group expenditure duringthe year totalled £15.87mwhich was made up of opera-tional costs of £15.5m and a netliability of £0.37m incurredupon the merger with theNational Lottery Commission.

Commenting on the mergerof the two bodies, GamblingCommission chairman PhilipGraf and chief executive Jenny

Williams said: “The two organi-sations had shared supportservices for almost two yearsbeforehand. In August, in antic-ipation of the merger, weestablished a National LotteryCommittee consisting of Com-missioners, the then chiefexecutive of the National Lot-

LICENSING FOCUSLicensing is placed at the heartof the Gambling Commissionsnewly published AnnualReview, with chairman PhilipGraf and chief executive JennyWilliams stating: “We expect tocontinue to work with bothlicensing authorities and lawenforcement to makeoperators, large and small,keep the licensing objectives atthe heart of their businessplanning and risk management.“We look forward to theindustry and our regulatoryframework benefiting from theinflux of a number of majoroverseas remote gamblingoperators with considerabledata and some experience ofusing it to mitigate the risksfrom gambling.”They added: “The field ofremote gambling is clearly onethat lends itself to the use ofdata analytics, not just to targetsales more effectively but alsoto establish what works in

relation to the harm preventionand mitigation.”The new law to license remotegambling in Britain at thepoint of consumptioncomes into force this year,and the GamblingCommission said thiswould provide thegroup with access todirect informationand understanding ofthe 85 per cent of thedomestic remotemarket that iscurrently regulatedoverseas.As ever, consumerprotection remains atthe top of theCommission’s list ofobjectives. The group alsosaid it would continue toensure action is taken againstthose without permission tooperate.Over the past year, theGambling Commission said itmade nearly 140 referrals

Counting the cost of

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INDUSTRY

Plenty of time for changeESSENTIAL GUIDE

New group to fight forGambling Business rights

July 18 - July 24, 2014 • No. 2377 • www.coinslot.co.uk30

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ssion: Keeping watch

regarding potential illegalactivity to the relevant licensingauthorities for action. “The

illegal siting of gamingmachines continues to be a

target for multi-agencyoperations,” the

group stated. “Forexample,

OperationCondor - anoperation ledby theMetropolitanPolice butsupported byus - led tothe seizure ofeight gaming

machines inOctober and a

further 10 inJanuary.

“We have also beenbriefing councils and

police forces about theillegal siting of gaming

machines in Hull and Solihull,and we updated our quickguide for small businesses onthe illegal siting of gamingmachines.”

tery Commission and Commis-sion colleagues to provideadvice to the Commissionerson matters relating to NationalLottery regulation.

“The Committee has under-gone a comprehensive induc-tion programme withCommission colleagues and

Camelot to ensure it is bestplaced to provide this advice -appreciating similar chal-lenges to the wider gamblingindustry in terms of playerprotection and the more spe-cific duty with regard to themaximisation of returns togood causes.”

12

ost of regulation

REPORT

Gambling Commissionannual report published

The Gambling Commission’s annual report and accounts for 2013/14 and areview of its activity for that 12 month period have now been published on itswebsite. Alongside these documents, the final part-year annual report of theNational Lottery Commission (from April to September 2013) is available.

he Gambling Commissionhas published its annualreport for 2013/14 and

chairman Philip Graf has had theopportunity to reflect upon whathas been a busy year for the UKregulator which has seen itsremit expand.

Graf stated: “We have seen a sig-nificant expansion of our remitrecently. The long awaitedmerger between the GamblingCommission and the NationalLottery Commission completedon 1 October 2013 which meansthat, subject to the overridingpublic protection objectives ofkeeping gambling fair and safe,we are now charged with ensur-ing that the National Lotteryraises as much money as possiblefor good causes.”

He added: “Additionally, withthe implementation of the Gam-bling (Licensing and Advertising)Act later this year, our remit isbeing extended to cover regula-tion of the 85 per cent of theremote gambling market inBritain currently regulated over-seas. This means that we will bebetter placed to protect playersand to respond to and advise thegovernment on emerging playerprotection and consumer risksand issues.”

Graf believes that the Commis-sion’s work on tackling bettingintegrity issues is developing inline with the advances in onlinetechnology. He explained: “Suchadvances mean that match fixingactivity is no longer restricted bycountry boundaries but now hasan international flavour - particu-larly relevant at the moment withthe football World Cup wellunderway.”

The Commission’s chairmanrevealed that the regulatory body

will continue to focus on theimportant area of high stake, highprize gaming machines. He said:“As you know, the government isintroducing new limits to stakesand prizes for some categories ofmachine while introducing fur-ther protections for those play-ing B2 machines.”

In addition, the Commission isnow reviewing the licence con-ditions and codes of practice cov-ering issues such as underagegambling, self-exclusionschemes and customer interac-tion - that is, how to ensure thatoperators both identify and miti-gate the risks of gambling relatedharm at the earliest possibleopportunity. Graf pointed out:“We will be consulting on pro-posed changes in these areasshortly.”

Graf concluded: “I know that,where relevant, Commission col-leagues are already in touch withyou on these and other mattersbut please do contact us if youwould like to discuss any aspectsof the Commission’s role.”

No doubt there will be plentyof takers in the amusement andsoft gambling sectors who aremore than willing to enter intodialogue with Graf.

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2377-p03-front_Coinslot NEW 15/07/2014 14:33 Page 2

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Email: [email protected]

CATEGORY C

Project has confirmed thelaunch of Chase The Ace Unlim-

ited, a 20p/£10 game which givesanother stake/prize gamingopportunity for poker aficionadosat the same time as enabling oper-ators to take advantage of the 5%MGD rate. Project managing direc-tor Tony Boulton believes that theimportance of bringing freshproduct to a venue’s gaming floorcannot be underestimated.Heexplained: “We are operating in afast moving and dynamic sector

which is founded on the appealand excitement generated by newgames.Project has achieved con-siderable success with pokerproducts over the last decade andwe have developed a feel andunderstanding for what playerswant. “20p/£10 is what I woulddescribe as simple ‘value formoney’ and one which has con-siderable traction with players.With a 20p stake, the jackpot isachievable, which makes the gameincredibly busy, giving playersgreat value for money from theirdisposable gaming entertainment

spend, which is particularlyimportant when budgets remaintight. The upshot of these factorsis cash box income which is com-parable and in some cases abovethat delivered by Category C £100games. We’ve also been told thatChase The Ace Unlimited providesa natural ‘next step’ for players pro-gressing from 10p/£5 games andwho may be time rich. The lowerduty rate opens the opportunityfor operators to place successfulproduct which players want andin the process keep their gamingfloors exciting and vibrant.”

Project launch first Cat C Lite poker

he UK gaming sector iscelebrating the launchof a new strategic body

which encompasses membersdrawn from the pub, bingo,AGC, FEC, online, LBO andcasino sectors. Launched inLondon last week, the Gam-bling Business Group (GBG),which already boasts a mem-bership of 50 comprising manyof the most influential organisa-tions in gaming, has industryheavy weight and formerBACTA National President NickHarding as its chairman andrespected senior gaming exec-utive Peter Hannibal as CEO. Thesubscription-based organisa-tion has different membershiprates based on annual turnoverand embraces a broad spectrumof companies from multi-national PLC’s through to SME’s.

Explaining the role of theGBG, Peter Hannibal said: “Our

objective is to provide a strate-gic voice for gaming in the UKin a way in which individualtrade associations are unabledue to their remit, which, bydefinition, has to be very spe-cific. We are complementary totrade associations and many ofour members subscribe totheir own trade groups acrossgaming and various profes-sions working for gaming com-panies.”

He added: “One of ourunique strengths is the abilityto talk about all machine types,high stake and low stakegaming and across all sectors.We have already held someextremely useful and produc-tive meetings with the Gam-bling Commission and we arecommitted to contributing to amore open and progressive dia-logue with our regulators. TheGBG membership is clear

about the very real challengeswhich lie ahead and the needto engage with key stakehold-ers in a positive way.”

The objectives for the Gam-bling Business Group are pur-posely concentrated onimproving the business envi-ronment for its members,which includes engaging withgovernment thinking, helpingto shape the political agendaand protecting the long termfuture of the companies andpeople working within theindustry. Key areas of focus areregulation and legislation, gov-ernment policy and of coursesocial responsibility.

Gambling Business Groupmember companies employ inexcess of 100,000 in the UK,have a combined machineestate of over 150,000 and amajority share of new machinessold in the UK during 2013.

New Gambling Business Groupenters the arena with purpose TRADE GROUP

Bell-Fruit Games (BFG) hasanother runaway success on

its hands, this time with DONDWinfall, a game that has won overthe UK’s two largest operators,culminating in significantly highsales figures.

According to the Nottingham-based machine manufacturer,DOND Winfall has captured theimagination of players thanks toits immediately recognisabletheme and a unique style of gameplay that brings a neat twist to theCat C AWP genre.

Sales and marketing directorJohn McLoughlin (pictured) com-mented: “We first put the game outon test towards the end of 2013and since then its performancehas been consistently superb. As aresult, DOND Winfall has beenafforded a very warm welcomefrom the UK’s two largest nationaloperators who have placed verysubstantial orders. Unsurprisingly,it has now become BFG’s biggestseller since DOND The Big One.”

The core appeal of DOND Win-fall can be found in its incrediblyentertaining main feature - a videoportrayal of the classic gameBagatelle. Players watch as a ballfalls down the screen, bouncing offpins towards a series of apertures,each with its own prize value. Theycan claim their prize or choose toplay again for a higher win, butmust avoid falling into an emptyslot and losing everything.

DOND Winfall is presented inthe Eclipse Cabinet with Scorpion6 technology and is switchablefrom Cat C to Cat D. It is also thefirst Bell-Fruit Games model toutilise the new chrome doordesigned by parent Novomatic,which, according to McLoughlin,dramatically enhances the appear-ance of the game and improves its‘walk-up’ factor.

Nationaloperatorswarm toDOND Winfall

CATEGORY C GAMING

The lines are certainlyconverging for thesectors within the gamingand gambling industry, sothe emergence of a newforce to represent thebusiness interests seemssomehow long overdue.Bashing down the wallsof objection and finallyhearing a shared andcoherent voice, well, itmight be refreshing tothose in authority. Theformation of theGambling BusinessGroup could be a sign of interesting things tocome; has the industryfinally found that missingingredient in all itslobbying - a body thatcan dispel the myths orthe anti-groups anddeliver the hard facts ofhow the interests of thegaming and gamblingsectors are aligned sotightly to the interests of the community as a whole?

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INDUSTRY AMUSEMENTS LEISURE B2B COMMENT NEWSWEEK

INNOVATION We all need a little extra cash,so where better to start that our essential guideto ATMs and change machines. 12

new three-waymerger betweenEmbed, LAI Games,

and The Locker Networkhas seen the creation of theHelix Leisure group.

The triumvirate, whichbecame official on July 1, willallow the firms to leveragetheir combined strengthsand global reach, and a seam-lessly integrated productoffering, while preservingeach of the individualbrands.

As out-of-home entertain-ment venues evolve towardsdelivering more sophisti-cated and spectacular expe-riences, Helix Leisure ishoping to position its serv-ices at the centre of thistrend. The company has anetwork of six offices world-wide to provide in-regionsupport and a comprehen-sive offering of cashlessdebit card systems, POS andredemption solutions, cus-tomer loyalty, booking andticketing, electronic locker

operations, and a full rangeof amusement and prize-vending machines.

Each of the individualcompanies will continuetrading under their currentbrand names and retain ded-icated and focused R&Dteams.

Following the reorganisa-tion, LAI will operate twofully-independent divisions -its leading FEC chain, Time-zone, and the Helix Leisuregroup. Current CEO of LAIGames and The Locker Net-work, Theo Sanders, willassume the role of CEO ofHelix Leisure.

Adam Steinberg, execu-tive director of LAI, said: “In

our increasingly connectedworld, there is a greaterexpectation for a seamlessuser experience. We feel thatcombining the LAI Groupbusinesses that deliver prod-ucts, services, and systemsto the industry will enable usto create even greater valueand meet those expecta-tions.”

Helix Leisure CEO TheoSanders added: “This reor-ganisation represents amajor commitment to thevery bright future we see forthe out-of-home entertain-ment industry.”

For Embed, an emerginghigh flyer in the UK coin-opsector, this merger will boost

its already growing reach.With offices in the USA, UAE,UK, and Australia, Embedprovides systems that are atotal operating solution forany entertainment facility.Embed Systems allow foradmissions control, machinemonitoring, cashless opera-tion of games and attrac-tions, retail, food andbeverage sales, loyalty sys-tems, full prize redemptionmanagement and integratedevent scheduling.

Its aliiance with LAIGames, which develops,manufactures, and sells coinand card operated prize mer-chandising games, ticketredemption games, photobooths, and kiddy rides todistributors, operators andFECs around the world, andThe Locker Network, whichprovides advanced, net-worked electronic lockersystems to theme parks, willundoubtely serve as a majorforce with the amusementsand leisure sector.

Embed, LAI and TheLocker Network mergeMERGER

Embed, Leisure & Allied Industries Games and The Locker Network are to be combinedunder a new umbrella company, the Helix Leisure group.

LEGISLATION

In the House of Commons on July7, Alan Campbell, on behalf of

Thomas Docherty, presented a Billto require the Secretary of State tocreate a new planning use class forbetting shops with FOBTs.

This would require the grantingof planning permission; to providethat local planning authoritiesassess demand for fixed odds bet-ting terminal betting shops whenconsidering applications for prem-ises in that planning use class andplace a cap on thenumber of suchshops for whichplanning permis-sion may begranted in any area;and for connectedpurposes.

FOBT Billmooted

Plans for the development of Cathe-dral Walk at Williamson’s Mall,

Dundalk, which include an amuse-ment arcade, have been given a newlife after Louth county councilgranted an extension to the planningpermission until 2019.

Permission was originally grantedin 2009 having been approved by AnBord Pleanala. Now, mall ownersAmpezzano (in receivership) havebeen granted an extension to that per-mission until 17 December 2019.

The project would incorporateapproximately 37,000sq.ft of retailuse including an amusement arcade,professional financial services, retail,cafes, bars, take away, off-licence, taxiservice, LBO and a restaurant thatwould line the new street and con-nect Francis Street with the Ramparts.

Over 25,000sq.ft of office space,250 overhead car spaces and 34 apart-ments are included in the plans.

The new part of the developmentwould comprise two new main build-ings and entail the upgrading andrefurbishment of the existingWilliamson’s Mall building and prem-ises fronting onto Francis Street, withthe mall merging into Cathedral Walk.

Amusement arcade part ofambitious Dundalk plansARCADES

A


he BBPA has pub-lished a mani-festo aimed

squarely at protectingthe interests of Britain’sbeer and pub sector. Itcalls for lower taxes,policies to promotegrowth and support forpartnership and self-reg-ulation, and will be usedto make the case for beerand pubs to politiciansfrom all parties in therun-up to the GeneralElection next year.

Fairer taxes are a toppriority, with the BBPAcalling for further cuts inbeer duty, building on thesuccess of the tax cuts in2012 and 2013. The UKbeer tax burden remainsdisproportionately high,compared with most ofthe UK’s European neigh-bours. The BBPA alsowants to see more initia-tives aimed at reducing

the business rates burdenfor community and highstreet pubs, and a reviewof the case for a lower rateof VAT on pub and restau-rant meals. Encouragingexports should continueto receive support andthe small brewer reliefscheme needs improve-ment.

As part of policies topromote a thriving sector,a reduction in the regula-tory burden is called for,including a moratoriumon new licensing regula-tion. There are also callsfor innovation frompolicy-makers on initia-tives that could help thesector as well as localcommunities, such asusing pubs as central Wi-Fi hubs, and a commit-ment to support the tiedpub model, with its lowcost of entry for new pubentrepreneurs.

When it comes to part-nerships and self-regula-tion, the BBPA is askingthe parties to make self-regulation the defaultposition for tacklingissues around alcoholharm, rather than legisla-tion. The associationtherefore wants moresupport for voluntary ini-tiatives and partnerships,such as Pubwatch, BestBar None, BusinessImprovement Districtsand community alcoholpartnerships. Advertisingrestrictions on promot-ing lower-strength prod-ucts need to be removed.

Brigid Simmonds,BBPA chief executive,commented: “With thegeneral election justmonths away, our focus ison persuading politiciansthat with the right poli-cies, we can have a thriv-ing beer and pub sector

serving local communi-ties, and with investmentand employment growth.Our manifesto will helpus to make a clear andstrong case on all theseissues, with a further dutycut in the Budget inMarch 2015 our immedi-ate priority.”

The BBPA’s vision forthe beer and pub sectorfor 2020 involves:

· Growing the value ofUK brewing on a year-by-year basis includingexports

· A stable and thrivingpub population at theheart of communitieswith the numberemployed in the sectorincreasing

· Net investment inbrewing and pubs grow-ing strongly

· A continued declinein alcohol-related harmindicators

BBPAmanifesto sets out toppriorities forbeer and pub sectorSINGLE SITE

The BritishBeer & PubAssociationhas set out itspriorities for athriving beer andpub sector up to2020, with thepublication of amanifesto.

PROTEST

Acoastal FEC operator, alongwith fellow traders and local

residents, has launched a cam-paign to stop a railway depot beingbuilt on the seafront at HaylingIsland.

The Save Our Seafront (SOS)campaign has been set up bypeople who object to a planningapplication for a new Hayling Sea-side Railway depot at Eastoke.

They believe the depot willspoil the view and the land couldbecome vulnerable to more devel-opment if it is given the go-ahead.

Carolynn Leedham of Mr T’sArcade and Snack Bar told localpress: “Our family has had our busi-ness at Eastoke Corner since 1962and it has been popular since I wasa child. Our customers enjoy look-

ing over towards the beach whilsthaving a drink or food. If this wentahead they would be looking at anindustrial building.”

Clare Satchwell, from SOS, said:“We are not against the railway, weare against development of theseafront that is not in keeping withthe street view that could set aprecedent and open up the entirearea for development. The 16fthigh and 80ft wide building willchange the seafront substantially.We would love to know the facts,such as how much tourism doesthe railway bring to the island?How essential to the economy is

it? No one seems to really know.”She added: “It is staggering to

believe that such a massive changeto Hayling Island seafront couldbe approved without anyresearch.”

Bob Haddock, founder andowner of the railway, however,believes it will boost trade in thearea. He has been working withHavant Borough Council for twoyears to try and find a new loca-tion for the popular narrow gaugerailway following confirmationthat its current location at Fun-lands could be used for housing.

He said: “We’re stuck between a

rock and a hard place. The tradersof Eastoke say they like the railwayand support it, it’s just the depotthey’re against. We’re trying tomake the design as nice as possi-ble. It will be New England stylewith slate roof and horizontal dashboards in a light grey. All the detail-ing will be in white to make itpretty. It will be a seaside building.

Haddock concluded: “We’vebeen on the seafront 11 years andunfortunately we need to relocatefrom the funfair. We have 45,000passengers a year. The council hasidentified this as the best place forthe depot.”

Operator speaks out against plans for new railway depot

PHOTO BOOTHS

Photo-Me International, the com-pany once best known for its self-

service photographic booths, is goingback underground with a new Trans-port for London contract to provideits state of the art, Philippe Starck-designed photo-booth to stationsacross the London Underground net-work.

The new booth has alreadybecome a timeless design classic,combining the best of new technol-ogy with a convenient and cost-effec-tive means of obtaining ID photoswhich are compliant with the UKpassport and driving licence stan-dards.

Steven Murray, general manager atPhoto-Me, highlights “Photo-Mephoto booths will provide passengerswith a useful service at convenientlocations across the capital.”

Photo-Me has installed its first newphoto booth at Pimlico with additionalbooths to follow at Canada Water andBaker Street with the aim of rollingmore out across more undergroundstations in due course.

Photo-Megoesunderground

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matter of days ahead oftaking the reins at the UKindustry’s leading trade

association, incoming BACTAchief executive John White tookthe opportunity to meet infor-mally with senior members of theIOA prior to the Group’s latestquarterly executive meeting. Thesocial event was hosted byBACTA National President andsenior IOA Group member SteveHawkins.

Explaining the value of themeeting John White toldCoinslot: “ Naturally I am verykeen to hit the ground runningand the opportunity to meet with

members of the IOA Group, manyof whom are old friends, wasextremely welcome. There arevery close links between the IOAand BACTA and a number of IOAmembers have served the tradeassociation with great distinc-tion, not least Steve Hawkins asNational President and JohnPowell as our long-serving Treas-urer. The IOA has a very pertinenttake on the industry and it wasimportant for me to get an under-standing of how they see the busi-ness developing, the challengesof machine operating and thedynamics of the market. Therecan be no doubt about the depth

of knowledge that exists withinthe IOA and I look forward todrawing upon that insight.”

IOA vice chairman Paul Lang-ham, added: “It was a great pleas-ure for the IOA to host John andto listen to how he wants toapproach the job and how hesees his role. I believe BACTAshould be really congratulatedon securing someone who hasboth huge professional knowl-edge of the trade associationsector and a real passion for ourindustry. It is a very importanttime for BACTA and in John Whitewe have the single best person totake us forward.”

IOA impressed byWhite credentialsTRADE BODY

Reflex Gaming managing director Quentin Stott presented acheque for £1,000 to Praesepe’s head of machines Nigel

Davis last week as a donation to the operators’ charity CHIPS.“This year was the first time that Reflex Gaming entered a

team into the Praesepe 5-A-Side tournament and we had a fan-tastic day, even though wedidn’t win,” said Stott. “We are reallyimpressed with Praesepe’s efforts in raising money for CHIPS,which is a wonderful charity that supplies specialist wheelchairsto children. Obviously this improves their lives immensely andwe were keen to assist with the fundraising efforts.”

Reflex donates£1,000 to Praesepecharity drive

A



Industry INDUSTRY AMUSEMENTS LEISURE B2B COMMENT NEWSWEEK

FLOODING Are Britain’s seasidedefences strong enough to avoid anyfuture batterings? 10

ne of Scarborough’sentertainment busi-ness veterans, Tony

Peers, has given an honestand upfront assessment ofthe coastal town’s regener-ation blueprint.

He told local press:“Sometimes with thesekinds of strategies I do

wonder if there is a dangerof going in search of some-thing we already have.There’s a natural beauty toScarborough, we havewonderful buildings andthe resort has always beenmore upmarket than sayBlackpool which lit uppeople’s lives in neon at atime when for the workingclasses the world waspretty grey.”

He added: “No-onewould deny that thetourism market haschanged massively in thelast 30 years, we have toremember what peoplecome to the seaside for. It’snot like the old days wherefamilies would come for aweek, even a fortnight, butI think Scarborough isproof that with a little imag-ination it is possible tomake the old work along-side the new. When I tookover the summer, for exam-ple, there was a stigmaattached to variety acts andsome of them were passedtheir sell-by date. However,to have scrapped it alto-gether would have been tothrow the baby out withthe bath water.”

He added: “It’s a formulawhich could work for theresort as a whole. Peoplewant a nice place to stay,but they also want to feelthat they are experiencinga traditional resort. If Scar-borough has one thing onits side, it is its history.”

The borough’s visitoreconomy is currentlyworth £470m, it supportsin excess of 15,000 jobs and6.5m daytrips are made tothe region each year. Thenew tourism strategyhopes to convert those one

day visits into two, three orfour night stays.

Chance stated: “If westand still we will suffer. Vis-itors are becoming morediscerning and competi-tion for their attention isgrowing. If we don’t investand raise the quality of ouroffering then we risk losingout on this lucrative shareof the market. People todaywant modern, private facil-ities and they want firstclass indoor activities. Ifplaces like Scarboroughare going to continue tothrive that’s what we needto provide, we have to lookforwards not back.”

The council is alreadylooking at building a newleisure village and water-park on the formerWeaponness coach and carpark site, which would giveScarborough a new 2,000-capacity football ground.Slightly more contentiousare plans to redevelop theFuturist Theatre.

“The open air theatre inthe North Bay has shownwhat we can achieve,” saidCllr Chance. “We’ve hadpeople travel from Londonto see some of the big showsand audience figures tell usthat 26 per cent of thosewho go there come fromareas not classed as ‘easytravelling’ distance fromScarborough.”

As part of the newtourism strategy, 170 indi-vidual businessesresponded to a question-naire. As well as asking ifthey approved of the pro-posed blueprint - 92.4 percent said they did - it alsoasked if they had any otherideas to boost the numberof visitors to the area.

RESORT REPORT

The director of the Scarborough SpaSummer Spectacular Show, Tony Peers,has spoken frankly about the coin-opstronghold’s ongoing regenerationstrategy.

O

PLANNING PERMISSION

Waltham Forestcouncillors and

locals are said to be in astate of disbelief fol-lowing a decision byThe Planning Inspec-torate to uphold anappeal by Paddy Powerto open another LBO inthe area.

In 2013, the council’splanning committeerefused Paddy Powerpermission to open twonew branches inWalthamstow andLeyton. The reasonsgiven at the timeincluded fears overanti-social behaviour aswell as concerns overthe existing number ofbetting shops in thearea.

However, the bettingshop operator appealedand the PlanningInspectorate last weekoverturned the coun-cil’s decision.

Claire Coghill, cabi-net member for eco-nomic growth, toldlocal press: “It’s a realkick in the teeth forlocal people who havebeen pressing us to doeverything we can tostop more bettingshops springing up ontheir local high streets.The sad fact is thatwhile we fight them asbest we can, we arebeing prevented fromstopping all the appli-cations from succeed-ing in spite of our bestefforts.”

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‘‘In a league of its own’’

Scarboroughregeneration planproves contentious


BINGO

The Bingo Associationheld a Reception in the

House of Commons wherechief executive, MilesBaron, announced a newcharity partnership withVariety, the Children’sCharity.

This partnership willsee more than 400 bingoclubs raise money through-out the year for Variety.There are also plans for anational fundraising weekin early 2015.

The Parliamentary

reception brought thebingo industry and MPstogether for the first timesince the hugely success-ful ‘Boost Bingo’ campaignsecured a reduction inbingo duty from 20 per-cent to 10 percent and wasan opportunity to high-light the continued suc-cess of the industry. Theevent was attended by thechairman of the All-PartyParliamentary Group(APPG) on Bingo, BrianBinley MP, vocal supporterof the Boost Bingo cam-paign Therese Coffey MP,

and secretary of the APPGon Bingo, Luciana Berger,who gave a speech on theimportance of bingo to herlocal community andabout her support for thecampaign.

One of the highlights ofthe evening was the bingocharity game, which saw£200 being donated toVariety. The winner, PhilGibbs from Praesepe, alsoreceived a bottle of Houseof Commons Champagneand a box of chocolates.

Miles Baron, chief execu-tive of The Bingo Associa-

tion, said: “Bingo playersand staff are known for theirgenerosity and I am confi-dent we can raise a very sig-nificant sum for Variety tosupport them in the impor-tant work they do.”

Mike Haszko, head ofcorporate fundraising atVariety, the Children’sCharity, said: “The BingoAssociation’s support willhelp us provide coaches,wheelchairs and specialistequipment to improve thelives of hundreds of disad-vantaged and disabled chil-dren all over the UK.”

Bingo Associationconfirms charitypartnership atParliamentaryReception TEN PIN BOWLING

Ten pin bowling could beback in Aylesbury as soon

as December. Rogue Racing,which currently operates ago-karting business in Stock-lake, has applied to changethe use of a warehouse inGatehouse Way to a 14-lanebowling alley.

If the plans are approved byAylesbury Vale District Coun-cil, the site would be oncourse to open by Christmas.Boss Aidan Kirwan told localpress that indoor go-kartingwould also come to the site,as well as a cafe or restaurant.

Kirwan, who has run RogueRacing in Stocklake since2005, said: “To get this plan

together has been quitestressful but we have had a lotof support from our currentcustomers and everyoneseems to think it would bereally positive for Aylesbury. Ifthe plans are approved wewould be looking to bringback some of the leagues thathad to move elsewhere.Aylesbury has a lack of leisureand we are hoping that thecouncil we see our plans as apositive move.”

In Rogue Racing’s planningstatement to the council,Kirwan said: “The departureof Aylesbury’s only ten pinbowling facility was seen bymany as a sad loss. Con-versely the prospect of amodern replacement will be awelcome addition to thetown’s leisure offer.”

Kirwan has already pur-chased 14 bowling lanes forthe project, but a date for theplanning application to be dis-cussed by the council has notyet been set.

Ten pin toreturn toAylesbury

FROM LEFT: MARK PRITCHARD MP, BA CEOMILES BARON, CHAIRMAN OF THE ALL-PARTYPARLIAMENTARY GROUP (APPG) ON BINGOBRIAN BINLEY MP, THERESE COFFEY MP*



Amusements TO COMMENT ON ANY ARTICLE


hree-quarters of the UK’sf lood defences are beinginadequately maintained due

to under-investment by the govern-ment, storing up problems for thefuture, the coalition’s official inde-pendent climate change advisor haswarned.

The news will cause concernamongst amusement operatorsaround the coast, with many bear-ing the brunt of storms and f lood-ing last winter.

In a report published last week,the Committee on Climate Changerevealed that as many as 500 poten-tial new f lood defence projectsaround the country had been put onhold, further placing communitiesand businesses at risk as the effectsof global warming - including moreflooding, droughts and fiercerstorms - take hold.

The committee said that neglect-

ing the need for stronger defencesnow, because of budget cuts in cen-tral government and to the Environ-ment Agency, would simply increasethe financial burden in years tocome.

It explained that for every £1 spenton flood defences, an estimated £8 issaved, from insurance and the cost ofdamage to homes and businesses.

Lord Krebs, chair of the adaptationsub-committee of the CCC, said gov-ernment cuts had adversely affectedthe UK’s flood protection: “The Envi-ronment Agency has less staff. About12,000 minor developments (suchas householders paving their gar-dens, leading to increased risk of sur-face flooding) are not seen by theEnvironment Agency.

“The impacts of climate change onthe UK in the decades ahead arelikely to include rising sea levels,more flooding, summer heatwaves,

and perhaps more frequent stormsand droughts.

“As our report highlights, there ismore to be done to counter theincreasing risks of severe weatherthat are likely to be associated withclimate change.”

The government faced criticismover the issue last month, when TomBlenkinsop, Labour MP for Middles-brough South and East Cleveland,told the House of Commons it wasnot spending enough to protect vul-nerable communities in the region.

Blenkinsop cited the example ofSaltburn Entertainments, the amuse-ment arcade on Saltburn Pier, whichwas left with a huge repair bill whenhigh tides caused sea water to burstthrough the f loor and f lood thebuilding.

Owner Grant Seldon had investedover £250,000 since buying the busi-ness in 2011, but, as Blekinsop toldparliament, the damage was so exten-sive it did not open for the Easter hol-idays this year.

Maria Eagle, shadow secretary ofstate for environment, food andrural affairs, said the CCC’s findingsshowed the government was nottaking the threat of climate changeseriously.

She commented: “The reportmakes it clear that the government’sshort-term-ist approach to flooddefence funding will result in a sig-nificant net increase in the numberof households at risk of flooding.

“This is a classic example of a ‘falseeconomy’- where preventativespending that can save money in thelong-run has been cut first.”

Eagle promised to be the environ-ment secretary that reinstates floodprotection as a priority: “The LabourParty is clear that we will have to pri-oritise long-term investment in floodrisk management- including invest-ment in the maintenance of f looddefences, which is every bit as impor-tant as building new schemes.”

Amusements and holi-day park operator But-

lins has welcomed theaward of a funding grantfor a business park projectin Skegness.

The proposed Country-side Business Park wasgiven £4m of governmentcash from the Greater Lin-colnshire Local Enter-prise Partnership, whichwill be matched with £3mof private investment.

Butlins resort directorChris Baron said it was fur-ther evidence of the sortof investment that would

help maintain Skegness’sreputation as one of theUK’s top resorts.

He commented: “In thelast few weeks we havehad two big announce-ments for Skegness - Pre-mier Inn wants to comeinto Skegness and that’sgoing to be a £5m invest-ment and the governmentis backing Skegness withinvestment and we shouldbe celebrating that.

“It’s going to help keepSkegness on the map. Weare a top five seaside resortbut we will only stay there

with investments.”Full planning permis-

sion is already in place fora range of developments atthe site, including a publichouse, 84-bed hotel, petrolfilling station, office andmanufacturing units.

It is thought that 50new jobs will be createdin the first two years, withanother 200 new jobs cre-ated by 2020.

In what will be a boostfor all amusements opera-tors in Skegness, it is also

understood that the newproject will pave the wayfor new access roads to theresort, coming in from anew roundabout on theA52.

Ursula Lidbetter, chair ofthe Greater LincolnshireLEP, said it would pave theway for a larger WesternEconomic Growth Corri-dor for Skegness.

She explained: “Theavailability of employ-ment land is a vital ingre-dient in ensuring we havethe right facilities in placeto help local businessexpand and attract newbusinesses to the area.

“This site in Skegnesshas had planning permis-sion for employment usefor a number of years, butthe costs of providingnew roads and servicesinto the site have pre-vented the landownerbringing this land forwardfor development.

“The new investmentand year round employ-ment opportunities thatcan now be attracted tothe coast on the back ofthe additional monies thathave been secured for thisproject will have a reallypositive impact on thelocal economy.”

PIERS

The owners of the GrandPier in Teignmouth are

hoping to have the storm-damaged attraction re-opened to the public thisweek.

In February the 150-year-old structure was hitby huge waves that rippeda 10ft hole in its floor, leav-ing its electrics drenchedand most of its amuse-ment machines destroyed.

Speaking to Coinslotbefore it went to press,Grand Pier director LucieCooper said the volume offinal touches meant shecouldn’t put a precisedate on when the pierwould be ready.

She commented: “Weare hoping to be open intime for the schoolsummer holidays and weare aiming for a day thisweek.

“I couldn’t tell which dayat the moment becauseyou wouldn’t believe how

much we still have to do -it’s a big job.”

Cooper said that all ofthe new amusementequipment was now inplace: “We lost over 70machines, so we have hadto replace all of those.

“A lot of them are newredemption pieces fromBrent Sales, 2p pushersand a replacement X2 sim-ulator. We have had tocarry out a total refit in theice cream shop as well.”

The cost of repairingthe damage and replacingthe arcade equipment isthought to run into thehundreds of thousands ofpounds.

Last week Grand Pierowner Nik Brenner toldlocal press: “We arehoping to be able to openon Monday or Tuesday. It’sbeen very hard work.

“It’s a shame we’vemissed the good weatherat the bank holidays butwe are just looking for-ward to the future.”

Butlins praisesSkegness businessproject funding

REGENERATION

Storm-hit pierset to reopen

Government warnedover inadequateflood protection

FLOODS

Despite many thousands of pounds worth of damagecaused to amusement businesses during last winter’sstorms, a report has found government spending cuts areleaving the country exposed to future flooding.

T

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Leisure11Coinslot July 18 - July 24, 2014

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WORKING MEN’S CLUBS

Work on a new developmentin the Gwendraeth Valley

which will create hundreds ofjobs, new housing and healthfacilities began this week - witha working men’s club set tobenefit.

The multi-million-poundCross Hands West developmentincludes planning consent for anew Sainsbury’s store, a 250-home residential scheme, newbus bays and access for YsgolMaes y Gwendraeth, a petrolstation, highways work, a newhealth centre and the refurbish-ment of Cross Hands Working-men’s Club.

The land is being developedthrough a joint venture partner-ship between CarmarthenshireCouncil and property developersGeorge LB.

Carmarthenshire Councilleader Kevin Madge said: “Hun-dreds of jobs will be created,along with hundreds more duringthe construction phase. CrossHands West is an important siteand our officers have workedhard to bring this developmentforward. I would like to pay trib-ute to their work and look for-ward to seeing this key schemeprogress along with the store,health centre, housing, newschool and the club. It is a veryexciting development, located ina very accessible place forpeople across the county, and itwill bring tremendous benefits toCarmarthenshire.”

WMC to benefit frommajor refurbishment

ANIMATRONICS

ew animated features andsets have been built by UK-based Pan Amusements at

the Haunted Hotel attraction atCalaway Park, Calgary, one ofCanada’s largest outdoor amuse-ment parks. Just over a year agoPan designed and built a receptionarea and room sets at this creepyattraction and have now followedthis with a haunted cloakroomand bar.

Once again Pan has recorded aspooky soundtrack which is acti-

vated as visitors move around thehotel. Coats and hats ‘come alive’or rather ‘come dead’ as a skeletonreveals itself in the cloakroomwhilst in the bar, lights flicker,apparitions appear in the mirrorand scary things happen to thebarman and the resident drunkloses his head.

In another part of the park Panhas created and built an entrancefeature for the log flume with anold saw mill and works treatmentplant. Pan’s skill in re-creating anera or setting works to provide

interest for visitors as they embarkon this thrilling family ride.

Paul Whittaker, MD of PanAmusements, commented:“Whilst we are known worldwidefor our electronic shooting gal-leries this is another chance toshow our capability to build amaz-ing scenery and design animatedfun to incorporate into operators’own attractions. Calaway Park, along-standing customer, has againshown the faith they have in us todeliver the exciting and the scaryto the highest standards.”

More‘haunting’animationfrom Panat CalawayPark

N

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Coinslot JULY 18 - JULY 24, 2014

12

B2B

All changeIn the future it is predicted thatATMs will offer more than just cashwithdrawal and quick balance

check. ATMs thatsell lottery tickets,accept depositsand coordinateparcel pick-upservices have allbeen mooted forintroduction in thenext few years.

Blue sky thinkingMany modern changemachines areequipped with hard-ware that keeps anautomatic log of alltransactions, which allows operatorsquick and easy access to a list of allthe money that’s going into and outof the machine. This not only helpsboost security, but also decreasesthe amount of time staff need tospend on complex bookkeeping.

Safety in numbers

Essential Guide to...

Chancellor of the Exchequer, GeorgeOsborne, hopes to introduce a newdodecagonal one pound coin in aneffort to help reduce coun-terfeiting and protectthe integrity of theUK’s currency. Thisradical change inshape would mean thatchange machines and othercash handling products are forced toundergo a mass overhaul.

ATM & Change Machines

Essential Guideto Category B3 Next Week

JULY 18 - JULY 24, 2014

12The Essential

Guide to ATM andchange

machines

24This week’s

machinecharts

24B2B listingsand industrymarketplace

27Classified

sales, job andbusiness

opps

oinslot: What are the advantagesof relying on traditional currency,versus a cashless system?

John Jennings: A large part of the fun of play-ing amusement machines is the rush of thecoins and that feeling of ‘winning’. Withmachines such as pushers, they could notpossibly operate without coins, and theyare the most successful machines in mostseaside amusement arcades.

I can see some machines such as videosswitching over to being cashless, but I thinkthe majority of machines will remain usingcoins for a long while yet. The transition hasbeen made for AWP’s to accept notes and Ithink it will only be a matter of time beforethey accept cards - although this may be along time.

CS: How can operators ensure the mini-mum amount of downtime on changemachine products?JJ: It is advisable for operators to have a largenumber of change machines, especially inareas of pushers, to enable the players toaccess the 2ps as quickly as possible. Nowthat ‘fast feed’ pushers are so popular, it isimportant that the supply is there. It is alsoimportant, as we enter the summer season,that 2p change machines are well floatedand that this is visible to customers. Withthe Slotto 2p machine that has been pro-duced by JNC, this is a very cost effectiveand reliable solution and it shows the levelof 2p’s in the top window.

CS: What does the future look like for useof cash in FEC and AGC environments?JJ: Cash will still be used in both FEC andAGC environments and some customerswill always choose to use this option, as thisis all they have known. However, as the tran-sition continues, with children growing upin a ‘cashless society’, it means that it is evenmore important that cash can be obtained,quickly and free of charges, in every site.Many ATM machine companies will pro-vide a free ATM and allow free of chargewithdrawals at no cost. As people getlazier, the ease at which this needs to bedone cannot be underestimated.

CS: In what ways are change machines anattraction in themselves for younger kids?JJ: Change machines provide a smallamount of entertainment foryounger kids, with the rushof coins, but this is only aminor part in comparison tothe range of games that areavailable in most amuse-ment arcades.

The change machinemust attract the customersand they need to be clearlysigned, as the arcade opera-tor can’t afford for the cus-tomer to spend time looking forthe change machine. Timespent looking for the changemachine is time lost spending

money in the machines.There also needs to be plenty of change

machines available for the player to use. Ifthey have to queue, or wait at the cash desk,it is likely that they will change their mindand spend their money elsewhere.

Although thec h a n g e

m a c h i n e sd o n ’ t‘make’ thes i t em o n e y,n o t

h a v i n genough of

them can cer-tainly lose the site a

lot of money.

Keeping changefront and centreChange machines and ATMs are vital to keeping an arcade running smoothly and, as JNC finance director John Jennings explains, keeping them in view at all times is ofparamount importance.

KEYNOTE

C

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Essential Guide to ... ATM & Change Machines

Market Perspectives

TMs and change machines are, andwill long remain, vital componentsof arcades, FECs and AGCs, so long

as families continue to visit them with aview of emptying their pockets of loosechange for some traditional coin-op enter-tainment.

Furthermore, the global trend of con-sumer payments made with coins and notesrather than electronic-based paymentmethods looks set to continue, and cash ispredicted to be the prevalent paymentmethod globally for the foreseeable future.Figures released a year ago suggest thatmore of us prefer ‘hard cash’ to alternativepayment systems.

According to a new report from the Pay-ments Council and Link, which runs theUK’s cash machines, the volume of cash pay-ments rose by £200m in 2012, reversing theyear-on-year decline over the past decade.“Cash is still a vital part of our day-to-daylives,” declared David Hensley, head of cashat the council. “More than half of all our pay-ments are in cash, reflecting its easy use andits wide acceptance.”

The report states: “More people are turn-ing to cash exclusively, possibly to helpthem monitor the amount they are spend-ing on a day-to-day basis. In 2012, 7.2madults made all of their day-to-day purchasesby cash, an increase of around 700,000 com-pared with 2011.”

With so much cash dispensed via ATMs,such devices remain critical to future cashaccessibility and, in the context of arcadesand FECs, change machines serve an impor-tant function in allowing customers thechance to spend their coinage on playingthe products within.

Nowadays, ATMs increasingly serve morefunctions than the simple provision of cash.Smartphone credit and loans are now avail-able at many ATMs and facial recognitiontechnology is fast emerging - which has anobvious practical use in ‘over18s only’ areas.

On-screen display areas can allow opera-tors to show messages, promotional infor-mation or advertisements. They can evenchoose to have units completely branded-up to tie in with the arcade’s look, to pro-mote a particular machine range or type ofplush, special offers or, for example, anoverview of redemption prize values. Thecreative deployment of ATMs and changemachines, therefore, go way beyond theobvious, yet effective, cash flow solution.

With dwell time - and the knock-on effectof customers spending more money whilethey are on-site, being a vital considerationfor operators, ATMs and change machinesbecome a necessity rather than an option.Both products keep customers on-sitelonger, thereby increasing turnover and,importantly, profits. As soon as peoplebecome aware that operators have suchfacilities they can attract more custom andbuild footfall.

The ATM market is set to expand world-wide. Projections by Retail BankingResearch, a global firm, state that there willbe 3.7m ATMs installed by 2018, comparedwith the 2.6m currently in use.

Globally, ATMs have a strong footing andthe sector is always looking to innovate.Such innovations are inevitably passeddown to the likes of JNC Sales, BlueprintGaming, Suzo Happ Group and Namco.

For example, US ATM giant Dieboldrecently joined with Wincor Nixdorf, a

German company that also manufacturesautomated teller machines, to found anindustry association dedicated to improv-ing ATM security.

The two companies hope the associationwill be able to compile information thatrecognises potential attack scenarios onATMs and share their findings with indus-try groups to quickly develop and imple-ment counter-measures.

Diebold and Wincor Nixdorf want tooffer members a protected and secure reg-ister of detailed information about attackscenarios and potential threats, along withrecommendations for dealing with the situ-ations.

“Given the great strides our industry hasmade with advancements in various tech-nologies that consumers value at the ATM,it’s time that we collectively and effectivelycombat the impact that technically sophis-ticated global crime has had on the ATMchannel,” stated Andy W Mattes, presidentand CEO, Diebold.

These firms obviously believe that theATM sector is large and vibrant enough tosupport two trade bodies. ATMIA, the estab-lished association, has been around since1997 with the intention to promote ATMconvenience, growth and usage worldwide.ATMIA currently boasts over 4,600 mem-bers in 65 countries. The body has chaptersin Europe, the US, Canada, Latin America,Asia-Pacific, Asia, Africa and the Middle East.

With such a strong network underpin-ning the sector’s activities, coupled withthe efforts of the coin-op sector’s ATM andchange machine stalwarts, UK amusementoperations look to be in very safe and capa-ble hands.

ASTRENGTHS

• Having cash on-site reduces paperworkand frees up time

• Customers can plan their spendingeffectively

• Players comfortable with process ofwithdrawing cash then changing it forcoins

WEAKNESSES

• ATMs and change machines take up floorspace of potentially high-earning prod-ucts

• Downtime can have serious conse-quences on cashflow

OPPORTUNITIES

• Giving children a finite amount of cash tospend at an arcade teaches them ‘thevalue of money’, while having fun in theprocess

• Bespoke promotions and advertising • Sound of cash ‘travelling’ around an

operation creates an upbeat atmosphere

THREATS

• Newly-minted coins can render oldermodels obsolete or lead to expensiveupgrades

• Notes and change are attractive tothieves

Moneymakes thearcade worldgo around

While various types of cashless payments, particularly online, continue to make the headlines, nothing quite matches the atmosphere of acash-charged arcade. Where better, therefore, than a FEC floor to position some change machines and an ATM?

SWOT ANALYSIS

SWOT ANALYSIS ATM &CHANGE MACHINES


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Market Analysis

Cash is still king in low-value transactions. Thatisn’t just my view, but also held strongly by Pay-

ments Council spokeswoman Jemma Smith. In aninterview, she told The Guardian: “There are alsolots of situations where people feel much more com-fortable paying in cash - making a person-to-personpayment, or paying a sole trader, for instance.”

The latter are the type of situations in which somewould like to see us stop using cash. Not just thebanks, but even members of the government dislikethe anonymity of cash - which is its intrinsic appeal.It is equally unlikely that many people would like tocommit to shoving a credit or debit card directly intoa pusher, crane machine or prize vendor.

Smith believes that the 2012 figures, whichshowed that 7.2m adults in the UK made all theirday-to-day purchases with cash, could be the startof a trend towards greater use of cash, but only inthe short term. She stated: “If contactless technol-ogy and mobile payments take off and the economyrecovers, we would expect cash usage to start todecline again.”

There is something deep-rooted about our needfor actual money, however, above and beyond theprevailing economic circumstances, despite ithaving been written off for decades.

The security, physicality and cultural resonanceof cash should ensure its survival, no matter howmuch banks or politicians want us to lock into theireasily tracked electronic systems. Smith added: “Noone would be foolish enough to think cash wouldever die. Technology is changing things, but there isno drive to do away with cash.”

Cash offers freedom, power, security and self-satisfaction. For the nation’s arcade and FEC opera-tors, it gives them an instant gauge as to how wellthey’re doing on a daily basis. It also gives their cus-tomers an opportunity to know just how muchthey’re spending on their visit to the amusements.Without ATMs and change machines, therefore, theallure - and functionality - of the arcade wouldn’t bequite the same.

OPERATIONS VIEWPOINT

It’s your moneyI’m after, babyDespite the banks trying to convince us allto change to contactless payments anduse our debit and credit cards wheneverpossible, the prevailing view, believesAlex Lee, remains: anonymity andaccessibility of cash remains king as faras UK arcades and their customers isconcerned.

forewordalex lee

here’s little more vital to the successful opera-tion of the flourishing arcade at New Palace,New Brighton than a good supply of reliable

change machines. “Obviously they are of fundamentalimportance,” states owner and operator, David Wilkie.

The venue’s Bright Spot Family Amusement Arcadeis built on a strong legacy of traditional entertainmentand Wilkie has seen fit to ensure that this tried andtested philosophy is also present in his cash handlingset-up. “I’ve got a change desk because I think a lot ofpeople like the human touch,” he said, “so I have acashier as well and I have change machines on the sideof the cashiers. The signs are there and they know thatthe change machines are right next to the change desk.The 2p change machines are obviously dotted aroundall the 2p machines, but apart from that the main changemachines are in the main change area.”

Keeping things centralised means that both new-comers and regular customers have an easily identifi-able location to turn their notes into small currency,meaning that they will keep playing for longer.

In recent times, more and more amusementmachines have arrived equipped with note readers,making it possible for visitors to keep on playing with-out having to make their way to a change machine.This has increased the importance of keeping an ATMon site.

“Any machine that’s got a note acceptor in it is prefer-able,” said Wilkie, “that’s more useful for me, as I’ve got acash machine in the arcade. I’ve always had the ATM, soanyone who wants to pay for a party in Adventureland[soft play and activity area] or get change for anythingat all, they can go straight to the ATM.”

For New Palace, investing in a cash machine is notsimply a matter of providing convenience, it’s a prof-itable enterprise in and of itself. “With the commissionof it, the ATM makes as much as a good gamblingmachine,” said Wilkie. “It’s like giving us another

machine, with the take.”On the prospect of a cashless future, Wilkie said he

was unlikely to think about making a switch in the nearfuture. Any wide-ranging alternation would have to bethe result of assessing his customer’s needs and desires.“It’s like, for instance, there were no note vendors inmachines years ago and since they’ve been put inthey’re making a difference, with the easiness of nothaving change so much. Basically, if that was the casewith the cashless cards then we’d probably move ontothat, if it was beneficial.”

In many arcades, change machines are often pairedwith redemption machines, which fire out hundreds oftickets that can be exchanged at a desk. For Wilkie, how-ever, the extra costs of redemption do not justify a biginvestment. “That’s another thing I don’t like the ideaof,” he said. “You’ve got 1000 tickets in a roll and it’s£1.10 to £1.50 a roll to get it all printed. You need some-body to put them in in a regular basis, going out in thearcade; you’ve got to have a prize shop that’s mannedand you’ve got to have these machines that eat the tick-ets and give you a receipt, that are four grand each.There’s a lot of money involved.”

This is on top of emptying and maintaining NewPalace’s change machines and ATMs, although by con-trast with redemption, this process is much less costly.“The main change machines are kept just outside theoffice, which is handy for emptying it fully,” said Wilkie.“There’s a lot of codes on an ATM, but change machinesare a doddle and we empty them on a daily basis, so weknow what our take is in the arcade.”

This smooth and easy process has enable Wilkie tokeep detailed records, the kind of which he believesare vital to running a successful business. “Every trans-action and every penny out is recorded and all tabu-lated in our accounts,” he said. “I have a mass ofinformation, including charts, graphs and comparisonson year end and year to date, going back to 2008.”

Mastering thefundamentals

The smoothoperation of changemachines and aprofitable ATM aremajor cogs in thedynamic machinethat is DavidWilkie’s NewPalace arcade.

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17

Ever since arcades and gaming machines firstcaptivated the attention of the British public,

their relationship with coins and currency hasbeen immutable, but a growing acceptance ofalternative methods of payment threatens totest that relationship. “I think the age of cash-less in the UK FEC market is coming,” saidSteve Short, sales manager at Brent Electronic.

Across the wider economy, an acceptance ofpaying without cash is growing. Contactlesscredit and debit cards allow people to makepayments £20 or less without entering a PIN. Inthe UK, over 40.7m cards with this technologyare already in circulation and the consumertake-up of this system is growing. Visa hasreported that £338m worth of transactions werecompleted using their contactless cardsbetween August 2012 and August 2013.

“FEC operators are now starting to look seri-ously at cashless systems,” said Short. “Afterthe initial capital investment, the cash saving

and operational benefits become more appar-ent and pay for themselves very quickly.”

In sectors such as transport, controversialremoval of all cash payments have taken place.From July 2014, London buses no longer acceptcash, meaning that all passengers must paywith topped up Oyster cards or contactlessbank cards. This is more than just futurism. AsShort notes, a move to cashless could saveoperators money, with Transport for Londonpredicting that it’s abandonment of cash willsave £24m a year, with a projected saving of£130m by 2023.

However, there remains a strong desire for theuse of cash if FEC and AGC environments, withBrent Electronic themselves a strong proponent of the high quality Comestero change machines.

“In an industry driven by cash for so long theswitch over might take a few years yet,” admitsShort, “but with a ground swell of momentumthe confidence to switch is growing fast.”

CASHLESS

Cashless on the horizon

Although cash remains king in most coin-op venuesaround the country, Brent Electronic’s Steve Shortbelieves that the growing acceptance of cashlesspayment in the British economy is a sign of what’s tocome for his industry.



18

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Market Perspectives

f there’s any portion of an arcadeoperation that demands exactinglyhigh standards, it’s cash handling

infrastructure. Without a reliable way toacquire change and consolidate winnings,players would simply lose interest.

Discussing the relative importance of vis-itors having easy access to cash, Praesepe’shead of machines Nigel Davis noted that,

“it’s probably as important as it is for agarage to provide access to petrol!Clearly it is absolutely vital for playersto be able to withdraw cash securely

from an ATM, to then be able to changenotes to coins and then ultimately to con-vert coins back to notes using proven prod-

ucts, such as the GeWeTe cash recycler.Swift, secure, reliable access to cash

at every link in the entertain-ment chain is a prerequisite

and there’s no room forcompromise.”

There’s also an ele-ment of social respon-sibility manifest in thedispensing of cur-rency, particularlywhere gamingmachines are

involved, something Praesepe are keenlyaware of. “In the purest sense I don’t thinkthere is a true cashless system,” said Davis.“In gaming entertainment it’s important toremove any barrier which is going to inter-rupt or interfere with players’ access to theirchosen form of entertainment, whether it’splaying a pusher, a crane, a video or a slot.Cash is literally and metaphorically our cur-rency and we need to provide access to it ina socially responsible manner either via astaff member – with all the benefits associ-ated with human interaction – or via safeand secure change machines.”

For this reason, and many others, keepingchange machines and ATMs running safelyand reliably is an industry-wide concern.“Minimising downtime is a collectiveresponsibility and it’s crucial that the mech-anisms are in place to have an open dialogueand information exchange between all par-ties,” said Davis. “ATMs and change machinesmight not enjoy the highest of profileswithin the industry, but they are very muchat the business end of what we deliver and,as such, it’s vital that it benefits from a con-tinuous programme of product investmentunderpinned by new technology. This willensure that we have access to the very best

technical products and that when down-time does occur we can benefit from remotediagnostics and remote fixes.”

With Praesepe also looking to protect itsinvestments, the company will prioritisethose machines with an eye on futuretrends. “From an operator’s perspective it’salso very important to ensure that anyequipment we purchase is future proofedwith modular options such as TITO accept-ance and Debit Card capabilities included.”

That future is still likely to revolvearound hard currency, according to Davis,despite the growing use of contactlesscards and near field communication tech-nology that makes payments with mobiledevices a possibility. “The phrase ‘cash isking’ obviously springs to mind and I thinkthat despite the move towards cashlesstransactions in other areas of retailing,impulse purchasing will always be impor-tant to our sector,” said Davis. “Whilst wewill always keep a watching eye on what’staking place in comparable, parallel mar-kets, our key objective is to be able tosupply our FEC customers with 2p/10psand £1s to our AWP players. It’s not rocketscience, but it’s about doing the simplethings perfectly.”

OPERATIONS

Fiscal responsibility on the gaming floorEnsuring that the latesttechnology is at play to protectand future-proof itscash handlingequipment isamong UK-wide operatorPraesepe’smostimportantprinciples.

The future of cash machines was the subject of intensediscussions at this year’s European ATM Conference,

held in London during June, 2014. The event was organ-ised by the European wing of ATMIA, the trade body for theATM industry. Among its most prominent speakers werekeynote presentations from the Bank of England, theEuropean Commission and the European Central Bank.

A number of new innovations in ATM manufacturingwere exposed to the limelight for the first time during theconference, including technology from Ukranian companyPrivatBank called ‘Topless ATMs.’ These devices make itpossible for customers to access cash machines usingtheir smartphones, by making use of the company’s pro-prietary contactless technology. If these devices becomea commercial reality, it could obsolete a whole host ofsecurity concerns, with PrivatBank’s Topless ATM featur-ing no keypad or buttons. “We have ruthlessly cut off [the]completely unnecessary top from the usual ATM,” said thedeputy chairman of PrivatBank, Alexander Vityaz. “Now

each customer has his own display, keyboard and a cardreader - a smartphone.”

If players were to become comfortable with accessingATMs in this fashion, it would make cash withdrawalsfaster and more convenient - a development of interest tocoin-op operators looking to increase the amount of timecustomers spend on site, while earning commission ontheir in-venue cash machines.

Cardtronics, the world’s largest non-bank ATM opera-tor, was also on hand to present the result of its researchinto how the presence of cash machines increases foottraffic and customer spend. The company’s ‘The Value ofCash’ report indicated that almost 75 percent of UK con-sumers consider having an ATM on-site to be an importantservice. In a survey of retail customers, over half (53 per-cent) said they wouldn’t come back to the site if the ATMwas removed or broken, a statistic likely to be reflected inthe gaming and amusement industry.

The Cardtronics report, produced in collaboration with

research agency Populus, also touched on the under-explored potential of ATM marketing. According to itsresults, a third of respondents would visit a shop moreoften if the onsite ATM dispensed discount coupons thatcould be used in-store.

Among the other speakers taking part in the two-dayevent was Maxim Dareshin, head of self-service systemsdevelopment department at Alfa-Bank. He took to thestage to discuss the ways in which ATMs that include cashrecycling technology can help both deployers and opera-tors, by ensuring that all kinds of notes are available at alltimes, increasing customer satisfaction and operationalefficiency.

The dates for next year’s event have already been con-firmed, with the conference set to take place at the Lan-caster London Hotel, London from 16-17 June, 2015.ATMIA are also behind the upcoming ATM Security 2014,held in London’s Victoria Park Plaza hotel from 14-15October, 2014.

TECHNOLOGY

New ideas debuted atATM Conference Cash machine technology and the importance of ATMs on-site were key points in thediscussions held at this year’s European ATM Conference.

I



B2B

19

MAXI XL

MAXI III

COIN RECYCLER

ARCADE III

‘FLOOR STANDING’ Change Machines

CHANGE for the better ....

Unit 1-2 King Georges Trading Estate, Davis Road, Chessington, Surrey KT9 1TT Tel: 020 8391 7700 Fax: 020 8391 7760 Email: [email protected] www.suzohapp.co.uk

MINICOIN RECYCLER

Modular ....Affordable ....

Secure ....Reliable ....

Proven ....

TIME FOR A CHANGE?TEL: 0117 9382552

JNC SALES

THOMASCHANGE POINT

(NOTE & COIN TO COIN)

£1,095

SLOTTOCHANGER REBUILD

£995 (ONE HOPPER)

£1,195 (TWO HOPPER)

THOMAS 5001 ARDAC ELITE

£1,695

THOMAS QUE 3004 REBUILD (NOTE & COIN TO COIN) ....................£3,495(INCLUDES 12 MONTH MANUFACTURER WARRANTY)

SCOTT TODD EL (NOTE & COIN TO COIN) ..............................................£1,295

GEE WEE TEE WGS 300 ..................................................................£1,295

GEE WEE TEE SCAN COIN AC3 (NOTE & COIN TO COIN).........................£1,195

COMESTERO 2 CHANGE (NOTE & COIN TO COIN + RECYCLER) ....................£995

ALL CHANGE BLUE NV9 (NOTE TO COIN)................................................£895

NAMCO 10P PACMAN CHANGE .........................................................£895

SPECIAL PRICE

Coinslot: How would you characterisethe strengths of a traditional cash-

based system when compared to acashless operation?John Vallis: I think the biggest advantageof cash to the player is that they knowexactly how much they have and exactlyhow much they can spend, by the sametoken they know how much they havewon and lost too.

Cashless and ticket systems are verygood and provide significant operationaland security benefits to operators, someof which allow for loyalty, bonus andplayer tracking systems to be added. Thesecan be used to monitor what customersdo and offer the player a different overallexperience, in contrast to cash onlymachines.

CS: Do you think that players would behappy to give up using hard currency infavour of contactless and NFC systems?JV: I think that players are being more grad-ually introduced to alternative paymentmethods and not only in our industry sec-tors. Soon you will not be able to use cashto pay for a bus ride in Central London, forexample, and so there definitely is a gen-eral migration for people in day to day lifeto not use cash to pay for things.

At the moment, cash really does seemto be key for a lot of people as they like tosee something tangible in their hands asopposed to a plastic card, which doesn’tlet them know how much they have and

what they have available to spend.Our industry has come a long way in a

relatively short space of time when itcomes to payment methods. I rememberpeople saying note acceptors on AWP’swouldn’t take off and now they are oneverything and machines with note recy-clers pay out notes as well.

There is also a big influence from theUSA, where casinos have for years beenusing ticket-in/ticket-out systems. Theseare now widely used over here and havebeen very well accepted, so I think thatalthough it is a way off, there will be morepeople willing and happy to use contact-less methods as opposed to cash.

CS: What can be done to maximisechange machine uptime?JV: Using quality peripherals and equip-ment, along with regular preventativemaintenance, are two key factors in main-taining machine uptime. Coins and notes,for example, are themselves very dirty andalso create a lot of dirt build up inside themachines. Regular cleaning of key com-ponents and sensors, etc help to ensureoptimum performance.

Modules such as banknote dispensersalso rely on good quality banknotes beingused in the first place. Putting ripped,taped and folded notes into a dispenseror recycler is a recipe for problems lateron, as the old saying goes, ‘rubbish in, rub-bish out’!

CS: What does the future look like for theuse of cash in FEC and AGC environ-ments?JV: Whilst I don’t think that cash will dis-appear from FEC’s and AGC’s in the fore-seeable future, I think there will be moreand more card, contactless and ticketingsolutions out on the f loors, integratedwith even more different types of equip-ment. Some venues, such as bingo hallsand a few AGC’s, have already imple-mented TITO and CITO Systems intotheir operations with varying degrees ofsuccess.

As the playing public become morefamiliar and more confident with alter-native payment methods I am sure wewill see more of these types of systemsin the field but I think as it stands rightnow: Cash is king.

THE FUTURE OF CASH

Cash is king, butfor how long?Although cash remains king in the UK’s coin-op industry, influencesfrom abroad and successful trials on home soil indicate that wemay be in for a cashless future, says Suzo-Happ sales director,John Vallis.



20

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Products

rent Electronic has been the exclu-sive distributor of the market-lead-ing range of Comestero Products

for the UK and Ireland since 2005. Italiancash handling specialist Comestero offersa wide variety of change machines to suitall sizes of operation, including the notesto coin Pro range.

The Pro range is now even more secureand reliable, thanks to the connection ofinstalled peripherals via ccTalk. The 32-bitCPU provides functions normally presentonly on change machines of higher rangeand price: such as importing/exportingconfiguration parameters, exportingaccounting data and the useful functionof machine cloning.

Also available from Brent are theComestero coin to note recyclers whichencompass the Rock and Swing units. With

the Rock, a player can quickly change ban-knotes into coins and can change thecoins won into banknotes again swiftly,thanks to the practical frontal swingingdoor that allows for the introduction ofany type of coin. With an armoureddrawer, safety locks equipped with 12snag points and the high security sidelock, Rock is as solid as its name sug-gests.

Swing is the new compact high-performance winnings cash-inmachine. Suitable for any type ofenvironment thanks to its com-pact size, Swing has no rivals as faras reliability and security are con-cerned. With its cutting-edgetechnology, Swing performs allthe normal functions of a win-nings cash-in machine, ensuring

easy management and maintenance.Equipped with the refill key, it allows theuser to automati-

cally recharge the machine, to view thecash accounting and to disable banknotedispensing, when needed, without open-

ing the money access door. Swingis also safe against break-in ortampering attempts: the cabinet,the powered locking mecha-nisms and the high-security sidelock make it strong and sturdy inany context.

“All machines in the Comes-tero range offer a high coincapacity so this means less refill-ing,” says Brent Electronics’ SteveShort. “The level of quality andreliability is second to none andthis combined with extremelycompetitive prices means thatthese change machines areamong the best on the market.”

GeWeTe has been manufacturing highquality, secure and reliable cash han-

dling solutions for over 20 years. With over60,000 machines installed world-wide thecompany has vast experience in a widerange of applications and market sectors.

Having set up the UK and Irish officeless than a year ago, Aristidis Tsikouras,managing director, commented: “I amproud to say that having Mark Edmund-son in the team has helped us gain abetter understanding of the UK marketsand Mark has been successful in expand-ing our install base.”

With one of the most extensive rangeof cash recycling machines available inthe market GeWeTe has a model to suit allapplications, from the Cash Recycler

Compact through to the Maxi Cash Recy-cler. PC based technology enables it tooffer both CITO and TITO upon purchaseor as an additional feature to add at alater date as a business changes to meetmarket conditions.

The company is also working with part-ners to provide an electronic purse andmembership system for various applica-tions, including bingo and sports betting.

One main feature of the GeWeTe rangeis the ability to have a multi-functionalcash handling solution in one secure cab-inet. Not only do their machines provide astandard cash in cash out service, theycan also be a redemption system, staffcash float dispenser and deposit system.

The company’s new design of the

model WGS 200 gives an ideal solution toreplace a cash desk with one machine inthe pusher area, allowing notes and coinsto be inserted into the one machine for£1 and 2p coins out. This model also hasa unique feature: the “FREM Module”which feeds coins into the hopper asrequired, so that if jams occur due toprizes getting into the hopper it is aquick and easy solution to remove theoffending item without emptying thewhole machine.

The security of GeWeTE cabinets isone of the best in the market and withthe volume of cash increasing in changemachines this has to be a major point to consider when purchasing suchequipment.

B

GEWETE

Time tochange -Time toGeWeTe

With a range of advancedmachines and targeted UKmarket support, GeWeTe iscontinuing to grow its reputationas one of the world’s leadingcash handling providers.

BRENT ELECTRONIC

Cost effective cash handlingWith high quality cash handling out machines from Comestero, Brent Electronic has a pedigree for offering top of the range products tothe UK and Ireland.



B2B

21

Change machines have been a longstanding part of the Suzo-Happ prod-

uct line up and continue to be an impor-tant part of an arcade, bingo and FECoperation. Suzo-Happ not only distrib-utes change machines and coin recy-clers for GeWeTe, but is also a changemachine manufacturer and developerin its own right, thanks to its newly cre-ated CoinPro range.

Global manufacturing and R&Dresources ensure that the company isable to produce its machines to a cus-tomer’s exact requirements and budget,with fast delivery times and Europeanstock holding.

The modularity of Suzo-Happ’s prod-ucts means that customers are able to buya machine today and if they need tochange the functionality,currency, etc at a laterdate then they can dothis without heavy costs,kits or even buying a newmachine.

Suzo-Happ’s mostpopular models are theArcade III Single Hopperand the Maxi III DualHopper machines, bothof which are wallmounted and offer noteto coin, coin to coin ornote to coin functional-ity. Each machine hasbeen designed to be re-configured on an easy touse menu system with afew simple steps. Theclean, uncomplicatedinternal design makesfilling the machine androutine maintenance‘child’s play’.

In addition to theCoinPro changers, Suzo-Happ also offer the coinrecyclers from GeWeTe.These have continued tobe very popular not onlyin arcades, but also inbingo halls and motor-way service areas. Theyare simple to use and offer a

valuable service to the operators and cus-tomers alike. Customers can simply bulkdrop the £1 coins into the machine andthe recycler not only counts, but authen-ticates the coins, allowing the customerto change their coins for bank notes. The£1 coins are then recycled in the machineand become available to be dispensed aschange for notes.

Keeping coins circulating through thebusiness can save operators money, as thecash is retained within their operation,reducing banking and ‘cash in transit’ fees.“Whatever our customers’ changemachine requirements are,” said UK salesdirector, John Vallis, “the Suzo-Happ salesteam are always on hand to offer help andadvice on the most suitable products fortheir operation.”

SUZO-HAPP

Making achangeA range of powerful change machines designed to be simple to installand maintain continue to be one of the company’s most consistentsellers, including those developed by Suzo-Happ itself.

JNC knows the importance of havinggood, reliable change machines in

order to maximise the takings of a site.The importance of change machines can’tbe understated, as without changemachines, customers won’t have thechange to play machines. As the distribu-tor of Thomas QUE 3004, JNC is confidentthat its customers will be getting a greatquality product, fully refurbished byThomas Automatics. The machine comeswith a 12 month manufacturer warranty, ata price that is significantly lower than thenew machine price. This comes with a topof the range Ardac Elite Note Acceptor,emphasising great value for money at just £3,495.Thomas has a fantastic reputation for providing abuild of the highest quality and this is why JNChave been keen to partner them on theseproducts.

JNC also offer a wide range of usedchange machines at extremely competi-tive prices. Thomas 5001 machines haveretained their value and are selling at£1,695. The specialist change machineengineering at JNC is of a high standardand it has been providing changemachines into the UK and overseasmarkets for over 20 years.

Using the expertise at JNC, we havedeveloped the Slotto Change Machine,a 2p change machine that fulfils all therequirements and is only £995. Thisprovides a great alternative changemachine without breaking the bank.These machines are built in an AstraSlotto cabinet and are highly secure.The coin capacity is £300 (15,000 coins),and the visibility of the coins in the topof the cabinet, behind bullet-proof poly-carbonate, is very appealing to cus-tomers.

The machines have attractive graph-ics and stickers making it clear to cus-tomers where their nearest changemachine is located. This change machine is also avail-able with a note acceptor for notes to £1 and coin to 2p/10p. Thischange machine is now available in two versions, multicolour orblue. This machine has now been operated in our arcades, as wellas in the market place from 2013, and has proved to be a reliable,cost effective change machine.

Other used change machines available include Scott Todd EL2,GeWeTe, Change Points as well as All Change (note to coin withNV9) from only £895.

JNC SALES

The Importanceof ChangeMany arcades around the country depend on reliableand secure change machines to keep theiroperations running and JNC has avariety of cost-effective optionsavailable.


AnalysisSponsored by

NOVOMATIC LEADS, OTHERS FOLLOW

CATEGORYB3 (£2/£500 Max.)

CATEGORYD (10p/£5 Max.)

CATEGORYB4 (£2/£4000 Max)

AGCsThis LastWeek Week Name / Manufacturer

1 1 Slotto 500 Astra2 2 Magic Lotto Ultra Novomatics3 3 King of Slots Blueprint4 4 T8 Barcrest5 5 Mega Bars Big Hit Project6 6 Triple 7 Barcrest7 7 Lady Luck Reflex8 8 Rainbow Riches Community Cash Barcrest9 9 TS22 Project10 10 Rainbow Kings Astra

Based on data supplied by a representative number of UK sitesSupplied by RLMS Sales

Members clubsThis LastWeek Week Name / Manufacturer

1 1 Alice Queen of Hearts Reflex2 2 Flamin’ 400 Reflex3 3 Jackpot 400 Barcrest4 4 Cops Judgement Pay BFG5 5 Street Casino Storm

Based on data from representative sites. Supplied by sector professional

FEC - familyThis LastWeek Week Name / Manufacturer

1 1 Bullion Bars (3 Player) Astra2 2 Party Time Classic (3 Player) Astra3 3 Party Games (4 Player) Astra4 4 Golden Games (3 Player) Mazooma5 5 Adders And Ladders (4 Player) Vivid6 6 Rainbow Riches (3 Player) Empire7 7 Goldrush Stampede (4 Player) Mazooma8 8 Party Time Arena (4 Player) Astra9 9 Party Time (3 Player) Astra10 10 DOND (4 Player) Bellfruit

Based on data from four sites Amusement Equipment Co Ltd

FEC - adultThis LastWeek Week Name / Manufacturer

1 1 Magic Games U/R Novomatic2 2 Rainbow Riches Party Barcrest3 3 Magic Games S/D Novomatic4 4 Pure Gold Project5 5 Free Play 70 Project6 6 Party Time Arena (4 Player) Astra7 9 Win Wall Celebrity Astra8 8 Bar X Diamonds 7 Electrocoin9 9 Win Wall Celebrity Astra10 10 Party Time Player Astra

Taken from a representative number of sites around the UKSupplied by Amusement Equipment Co Ltd

CATEGORYC (£1/£100 Max.)

AGCsThis LastWeek Week Name / Manufacturer

1 2 Encore T7 (GP2) SG Gaming2 3 Encore T7 (GP1) SG Gaming3 1 Encore T7 (GP3) SG Gaming4 4 Magic Games 100 Ultra Novomatic5 6 Magic Games 3 Novomatic6 8 Find the Lady 2 card Project7 - X3000 multigame Amatic8 - Triple 7 (GP2) SG Gaming9 - Triple 7 (GP3) SG Gaming10 - Bullion Bars 4 pPyer Astra

Based on data from a minimum of 10 locations. Supplied by Praesepe

FILMCHARTS

WILL I AM FT CODYWISE: IT’S MYBIRTHDAY

UK Box Office ChartThis LastWeek Week Name

1 1 Mrs Brown's Boys D'Movie2 2 The Fault in Our Stars3 3 22 Jump Street4 6 How to Train Your Dragon 25 - Tammy6 4 Maleficent7 5 Chef8 7 Walking on Sunshine9 8 X-Men: Days of Future Past10 9 Edge of Tomorrow

TAMMY

MANIC STREETPREACHERS:FUTUROLOGY

MUSICCHARTS

UK Jukebox ChartHighest Earning Tracks on Sound Leisure jukeboxesThis LastWeek Week

1 1 Waves (Robin Schulz Remix) Mr Probz2 2 Ghost Ella Henderson3 3 Hideaway Kiesza4 4 Sing Ed Sheeran5 - Budapest George Ezra6 5 Stay With Me Sam Smith7 6 Summer Calvin Harris8 8 All Of Me John Legend9 9 Happy Pharrell Williams10 7 Wiggle Jason Derulo feat. Snoop Dogg

Based on data supplied by Soundnet

http://www.soundnet.net/

www.soundnet.net

AlbumsThis Last

Week Week

1 1 X Ed Sheeran2 - Futurology Manic Street Preachers3 4 Blue Smoke - The Best Of Dolly Parton4 5 In The Lonely Hour Sam Smith5 3 Wanted on Voyage George Ezra6 2 5 Seconds of Summer 5 Seconds of Summer7 8 Ghost Stories Coldplay8 - Live Life Living Example9 7 Caustic Love Paolo Nuitini10 6 48:13 Kasabian

DownloadsThis Last

Week Week

1 - It’s My Birthday Will I Am ft Cody Wise 2 1 Problem Ariana Grande ft Iggy Azalea 3 - Right Here Jess Glynne 4 2 Ghost Elle Henderson5 3 Budapest George Ezra 6 35 Somebody To You Vamps7 4 Gecko (Overdrive) Oliver Heldens & Becky Hill8 5 Sing Ed Sheeran 9 6 Chandelier Sia 10 9 A Sky Full of Stars Coldplay

Single siteThis LastWeek Week Name / Manufacturer

1 1 DOND Winfall BFG2 - Fiddle a Fortune REF3 2 Best of British REF4 3 DOND Lucky Streak BFG5 4 DOND Powerplay BFG6 5 Worminator QPS7 6 DOND The Big One BFG8 7 DOND Time to Play BFG9 8 Mega Rich BFG10 10 DOND Pure Gold BFG

Taken from a representative number of sites around the UKSupplied by national operator


22

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2377-p22-Analysis_Coinslot NEW 15/07/2014 16:48 Page 1

...our business is child’s play!...our business is child’s play!

Please ask about our very competitive fi nance facilities and our‘All the FUN of the Share’ schemes.

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From ‘Parent & Child’ Go-Karts and Cars...

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JNC Sales is currently promoting arange of outdoor amusement equip-ment products that are ideal for opera-tors over summer. Among the

company’s latest listingsare Dawpol Boxersfrom £995, Bob theBuilder kiddie ride(£1,195) and WikStorm air hockey

(£3,595)

New offers from JNC Our sales so far on Catproduct have been stro

year-on-yearseen a signifsince the newere introd

TONY GLANVILLE, RLMS SALES

Listings


JNCSALES

Vast ranges of AWPs, SWPs,Drivers, Simulators, Sit-downs and

amusement equipment

“Let’s talk about it”

[email protected]

Tel: 0117 9382552 Fax: 0117 9382218Aftersales Tel: 0117 9382225

B2B Amusements

[email protected]

www.namco.co.uk

MARKETPLACE

We buy and sell all gaming equipment with over 400 units in stock - From Pool-tables

to Fruit machines we have it all.

For the best prices please call us today

Tel: 01795 844 169 Email: [email protected]

To advertise here call

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on 01204 396 397

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COIN AND BANK NOTE EQUIPMENT MAINTENANCE

360Cash is an independent maintenance service provider on a wide range of cash handling equipment. We have fully trained engineers located throughout the UK who can provide service on a call-out basis. Alternatively our central repairs centre can offer a ‘back to bench’ repair service on a range of manufacturer’s cash handling equipment.

PROCOIN SCAN COIN GLORY

CURRENCY TECH DE LA RUE MAGNER

Tel: 01270 211565Email: [email protected] www.360cash.co.uk

We also supply cash handling equipment

B2B Change Machines

Tel: 020 8391 7700 Fax: 020 8391 7760 Email: [email protected] www.suzohapp.co.uk

“Great range of Change Machines available”

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from 3.1%

Immediate Funds Available 98% Acceptance Rate

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B2B Finance

CASH HANDLINGJCM LANDSEUROPEANINSTALLATION

The winning ways continue for JCMGlobal across Europe, particularly in

Portugal, where another casino hasnamed JCM its preferred bill validatorsupplier.

Casino Estoril, one of Europe’slargest casinos, awarded the preferreddistinction to JCM’s award-winningiVizion bill validator.

The casino has been a JCM customersince 1997, utilising the group’s landmarkWBA and UBA products. After a three-month test, the casino has decided toevolve the floor with the faster iVizion.

TABLE GAMESSHUFFLEBOARDLUXURY FROM SAM

The Blacklight Shuf-fleboard is a con-

temporaryshuffleboardfrom tablegame special-ist, SAMLeisure.

“The Black-light Shuffleboardlooks best next toits’ sister products,the Blacklight American

Pool Table and Toulet Blackball table foot-ball,” SAM said. “The colour combinationsand design options are endless makingthe Blacklight ‘triplet’ the most decadentgames in the market.”

CATEGORY B3GAMING

THE B3 OF CHOICE

Astra Games’ Slotto £500 is the prov-ing a popular Category B3 product for

adult gaming centres and bingo venues.Available through RLMS Sales, Slotto

£500 comes fully loaded with 22 populargames. It also features an NV11 noterecycler from Innovative Technology.

SPARESLAI GAMES SPARES

Harry Levy Amusements isnow supplying a full range

of spare parts for LAI Games’machines.

The Broadstairs, Kent-based amusement product

manufacturer became theexclusive UK distributorfor LAI of the US in June.

Of the appointment,LAI’s global head ofsales, Marshall Ashdownsaid: “[Harry Levy is]

incredibly well known andrespected throughout the UK industryand we see many synergies between ourtwo companies.”

2377-p24-25-Listings_Coinslot NEW 15/07/2014 17:07 Page 1

25

B2B

MARKETPLACE

B2B Football Tables

Next week’s feature isCat B3

To advertise,please call Kathryn on01204 396397

B2B Gaming Machines

www.rlms-sales.com [email protected]

B2B Gaming Machines

[email protected]

T 024 7646 1234F 024 7646 4433

THE HIGHESTEARNING

POOLAIR HOCKEY

FOOTBALL TABLES

[email protected]

r on Catergory Cbeen strong, and ourr-on-year sales haven a significant uplifte the new jackpotse introduced.

ANVILLE, RLMS SALES

Blackpool Pleasure Beach has beenvoted the UK’s best amusement venue.The list, compiled by TripAdvisor frommillions of reviews, sees Blackpooltrailed byPeppa PigWorld inHampshire andAlton Towerstheme park.

Blackpool comes out on top


8TO COMMENT ON ANY ARTICLE


CASH HANDLINGA YEAR OF GROWTHFOR INNOVATIVETECHNOLOGY

The increasing staff numbers atOldham-based cash handling equip-

ment manufacturer Innovative Tech-nology show no signs of slowing down,with eight new permanent staff havingjoined the company during May andJune as well as 13 summer placementstudents.

Karen Holloren, recruitment coordina-tor commented: “Over the last twomonths we’ve had staff join our electron-ics, design and marketing departments,including a number of new graduatepositions. In total, 22 permanent newstarters people have joined InnovativeTechnology in the first half of the year.

APPOINTMENTHENRY BIRCHAPPOINTS NEW RANKDIGITAL CHIEF

Henry Birch, CEO of The Rank Group,which operates Mecca Bingo and

the Grosvenor Casinos, hasannounced the appointment of ColinCole-Johnson to the newly created role

of group director of digital and cross-channel services. Cole-Johnson will becharged with leading the company’s digi-tal assets.

Birch worked alongside Cole-Johnsonat his former company, William Hill.“Colin has over 15 years internationaldigital gaming experience and, havingworked with him previously, I know hewill be a great addition to the team,” saidBirch. “Rank is already the leading onlinebingo operator and Colin will be instru-mental in ensuring we continue to drivegrowth and innovation in all our digitalbusinesses whilst looking for opportuni-ties to consolidate our position as a truemulti-channel business.”

PUBS IN “GOODHANDS” AFTERRESHUFFLE

The outgoingUnder Secre-

tary of State forthe Departmentof Communi-ties and LocalGovernment(DCLG) Brandon Lewis has told the Pub-lican’s Morning Advertiser that the pubindustry will be “well looked after,” follow-ing his promotion to Minister of State forDCLG.

Although a replacement for Lewis’position has not yet been confirmed, hepromised that pub operators would be in“good hands” following David Cameron’sgovernment reshuffle.

2377-p24-25-Listings_Coinslot NEW 15/07/2014 17:07 Page 2

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B2B


Class

ifi ed

To

ad

vert

ise:

Co

ntac

t Kat

hryn

No

rris

on

0120

4 39

6 39

7

Wanted

For Sale

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Comment

Redemption has prvideo games has baccording to the lates

“

media watchalex lee

All hail the redeemer

commentalex lee

received an inter-esting responsefrom an experi-

enced industry stake-holder, whose views Irespect, about a recentcomment piece I wrotewhich hinted at a recov-ery for various coin-opsectors.

I’d like to share some ofthe edited highlights withyou for a number of rea-sons, not least becausehopefully it will stimulatefurther debate and alsobecause the person men-tioned above has workedin coin-op long enough toknow what he is talkingabout. I’d be very inter-ested to see if his views arereflective of those of otherUK single site stalwarts.

In his correspondence,he stated: “With specificreference to the single site(pub) sector, and SWP inparticular, it is difficult toshare your enthusiasm for‘recovery’. In fact, thewhole concept of strivingfor ‘recovery’ is part of thewider problem in myopinion, as by definition itperpetuates this cancer-ous quest within coin-opto in some way get back tohow things were in thepast. This motivation is anobsession; it is fatallyflawed and it is one of themajor reasons why prettymuch anybody who hasfelt like it has been able tostroll into our ‘world’ and

whisk our customersaway. We cling to the pastand as a result we lackambition, we lack braveryand despite all claims tothe contrary, we continu-ally fail to innovate. Asdevelopers, we wouldlove to do so but the(inflexible) businessmodel that begins withretailers and makes its waydown the supply chain toourselves simply stranglesall creativity and risk-taking at birth.”

He added: “The actualhard fact is that across thegeneration to which youhave previously referred(18-30) there is almosttotal disinterest in theproducts that our sectorproduces. These hugelypowerful ‘influencers’ ofconsumer spending canbarely contain their indif-ference at the ‘blandness’that confronts them. And -at the root of it all - is a com-plete lack of interest incarrying or using cash…and coins in particular.Within the single sitesector, it is time to rip upthe rules and start all overwith a blank sheet ofpaper. But if there is onething that is predictable, itis that this won’t happen.”

So what do we all thinkof that? Answers on anemail to [email protected]. Orfor the next ten days, whileI’m on annual leave,[email protected].

Commentingon acomment

Ticket redemption has been ashot in the arm for the inter-

national amusement business,offsetting ailing video gamerevenues and creating newways of targeting a wider, morefamily-orientated demo-graphic, according toIntergame.

Its popularity, or at least itspresence, varies between terri-tories but in those that ticketredemption has taken hold, ithas transformed the amuse-ment experience. The big ques-tion now is whether it cancontinue to be a relevant enter-tainment option in the face ofincreasing pressure from homeconsoles and mobile gaming.As one manufacturer put it,coming up with a fresh newangle on redemption gameplayis “very hard.”

At a time when the amuse-ment industry seemed to belosing the battle againstincreasingly sophisticatedhome console games, ticketredemption came along andtransformed the business. It is

without doubt the fastest grow-ing form of amusements thanksto both the resources manufac-turers are pumping into thedesign and development of newequipment and the amount offloor space operators are will-ing to give to these machines.

“It wasn’t long ago wheregame rooms were 70 per centvideo and 30 per cent redemp-tion, today that mix isreversed,” said Anthony Manis-calco of Benchmark, a leadingforce within the redemptionfield. “Players want somethingthat they cannot play at home.In addition, they also wantsomething - tickets - as areward for playing or achievinga high score. Traditional videogames do not offer that.”

Today, chains such asChuck E. Cheese’s and Daveand Buster’s in the US - two ofthe largest businesses in theentertainment industry - utilisethe redemption concept togreat effect, attracting bothfamilies and adults. Chuck E.Cheese’s amusement games

generated sales of over $400min 2013, for example.

Joe Coppola of InnovativeConcepts in Entertainment, orICE, estimated that redemp-tion games can be found inmore than 75 countries today.His company was responsiblefor some of the industry’sbiggest titles, such as Cyclone,which can be found in 6,000locations worldwide, andDown The Clown.

Meanwhile, the world’slargest video game collectionhas changed hands, and its oldowner is $750,000 richer,according to mentalfloss.com.Michael Thomasson’s collec-tion of over 11,000 games soldat auction for three-quarters ofa million dollars to someoneusing the pseudonympeeps_10091970. The biddingstarted at $150,000 but eventu-ally landed inside the $700,000-$800,000 range Thomassonpredicted it would.

Michael Thomasson startedamassing his hoard in 1998when he managed a series of

I

Half full or half empty?

2377-p30-31-comment_Coinslot NEW 14/07/2014 14:35 Page 1

31Coinslot July 18 - July 24, 2014

mption has proved to be a fillip for the amusement sector, the world’s biggest collection ofgames has been sold and an art exhibition featuring coin-op cabinets has just begun

ding to the latest industry-related newsflashes.

The recovery of the UK (non-food) retailmarket accelerated in June, as reflectedin the latest footfall figures from IpsosRetail Performance, which augurswell for high street AGCs, bingovenues and inland arcades. Ipsos’director of retail intelligence TimDenison takes up the story.

“commenttim denison

quote unquote

”



independent and online videogame stores. In 2012, Guinnesscertified it as the world’s largestvideo game collection.

According to Yahoo!, thiswasn’t the first time Thomas-son has sold a collection ofvideo games - in 1989 he soldhis games in order to buy aSega Genesis (aka Mega Drive),and then he sold a larger collec-tion in 1998 to pay for his wed-ding. This third - and by far thebiggest - collection filled up hisbasement and spilled over intothe rest of his house.

At the time of writing, theyare checking to see ifpeeps_10091970’s bid is legit asthe winning bidder had no userfeedback on the auction site.

And finally, ‘contemporaryauteur’ Danny Passarella hasunveiled his first ever art exhibi-tion, Fantasy Scenes, in TheGallery at Forge & Co thissummer, according to thelon-doneconomic.com.

While he is noted for his Pas-sarella Death Squad projectspanning fashion and music,

his Fantasy Scenes show con-sists of science fictionesqueimages that evoke the wonderof adolescence.

The Fantasy Scenes are tenhyper-real coastal vistas, fea-turing vintage arcade machinesas their central subjects.

Each work consists fully oforiginal photography, with thebackgrounds augmentedimages of Passarella’s nativeWhitley Bay. The video gamescentral to each image comefrom the industry’s salad days:titles such as Out Run, Gauntletand Afterburner.

Passarella said: “I wantedthe machines to have a mono-lithic presence in each of theartworks, their arrival spreadscolour through the landscapesand sky - a Utopian vision insharp contrast to the collapsingVictorian seaside town that isWhitley Bay now.”

His personal vision of hishome town is reminiscent offellow north easterner RidleyScott, who famously used theskyline of Middlesbrough to

frame his iconic film BladeRunner. The machines themselves were sourcedthrough aficionados in Europeand America.

He said: “In a digital age,such devoted eccentrics arefew and far between, equally,back when these machines -which are now found on yourphone - were around, you had to get off your arse to beentertained.”

A keen affinity with retroarcade machines isn’t neces-sary to enjoy the pieces though,hopes Passarella: “I don’t own a console or play games now.The people I’m aiming at don’treally either, but they rememberthese machines.”

“With consumers now more empowered than ever before, loyaltyschemes have become a widely-used tactic among retailers, andincreasingly so among restaurant and pub operators.”

BEN CHESSER, CEO, FOOTFALL123

Ipsos compiles the Retail TrafficIndex (RTI), which is derived

from the number of individualshoppers entering over 4,000non-food retail stores across theUK. In June, the Retail TrafficIndex increased by 7.6 per centon May and fell 2.5 per cent year-on-year on June 2013, much inline with the month’s forecasts.

Footfall for the second quar-ter (Q2) closed 1.2 per centdown on that of Q2 2013, animprovement on the deficit of1.6 per cent in Q1. This is the fifthquarter in a row that the year-on-year gap has narrowed, underlin-ing the progressive nature of therecovery on the high street.

Scotland and Northern Ire-land posted a strong perform-ance in June, with footfall rising15.6 per cent on May, and 2.3 percent year-on-year. This isexpected to continue in July,with an influx of visitors to Glas-gow for the CommonwealthGames. The other region thatbenefited from rising year-on-year footfall was the Midlands,which saw a 0.2 per cent rise fol-lowing a 0.6 per cent rise lastmonth.

The month was slightly betterthan forecast, as there was lessdisruption than predicted toweekly shopping routinesduring the FIFA World Cup. Eng-land’s early exit from the compe-tition, coupled with the latekick-off times, reduced the nega-tive impact on footfall that is nor-mally felt during major sportingevents. Customers were also outin force for the arrival of the

summer sales, which beganbreaking during the secondweek of June, a week earlier thanlast year.

These latest results are furthertestament that the economycontinues to recover. Whilstyear-on-year footfall levelsacross the country are stillfalling, the amount by whichthey are dropping is decreasingquarter by quarter, which willgive reassurance to retailers thatdemand is recovering.

The return of shoppers to thehigh street has been a gradualprocess, as confidence in theeconomy and household finan-cial security has grown. The factthat progress has been slow is byno means a bad thing, far betterthan a return to the ‘famine’ or‘feast’ mentality that has doggedthe past.

Looking at the first half of theyear, the Midlands achieved thebest year-on-year results as theonly region to achieve growth innon-food retail footfall. In com-parison, Wales and the SouthWest has seen the slowest recov-ery, with wide spread floodingimpacting on footfall throughJanuary and February.

It has been a far more positivethe first half of the year for retail-ers than any since 2009 acrossmost of the country. Whilst therehas been acceleration in the rateof recovery, the timing of theimpending rise in interest ratesmust be carefully considered, soas not to stifle consumer confi-dence and spending, puttingretailing on the back foot again.

Footfall figures point to accelerationin UK high streetrecovery

“We are delighted that The Sun has come on board with thecampaign through their #StickYourVAT campaign. But yourinvolvement is crucial if we are to make the most of this attention and put the government under real pressure. We need you, your staff and our customers to make their support loudly heard.”

GRAHAM WASON, CHAIRMAN, CUT TOURIST VAT

“Pinball is about to become legal again in Oakland, CA, aftersome 80 years. The city’s ban against the coin-op staple wentinto effect in the 1930s because the game was viewed largelyas a gambling device.”

STAFF REPORTER, VENDING TIMES

“The ‘swipe generation’ is an entirely different animal than kidsof the past and toy companies should ignore this at their peril.Great brands will always evolve and grow with the times and askids are now so digitally savvy, we should all ensure that inno-vation in toy encompasses this.”

CATHERINE LAWRENCE, BRAND MANAGER, CARTE BLANCHEy?

2377-p30-31-comment_Coinslot NEW 14/07/2014 14:37 Page 2


THE HOME OF DIGITALSIGNAGE

igital Signage Lon-don, the UK’s onlyconference and exhi-

bition completely dedicatedto the digital signage indus-try, opens for its second yearat the Barbican Centre on theOctober 15-16.Co-located with Kiosk Lon-don Expo 2014, and with allof the UK’s leading solutionsproviders exhibiting thisyear, it is promising to be anexciting event.The show will act as the cen-tral meeting point for theimplementation digital sig-

nage solutions and tech-nologies throughout the UK.

ENTER THE GAMINGARENA

he 2014 edition ofEntertainmentArena Expo takes

place as Romexpo Fairground in Bucharest,Romania, on September 2-4.The international exhibitionwill feature the leadingproducts and solutions forcasino games, games ofchance, video games, furni-

ture, table games andamusement products.“In three days, visitors willget information about prod-ucts, technologies andopportunities offered by theRomanian gaming indus-try,” the EntertainmentArena Expo organisers said.

Calendar



AUGUST 201412-14Australasian GamingExpo Sydney Exhibition Centre, Syd-ney, Australia www.austgaming-expo.com

SEPTEMBER 20142-4Entertainment Arena Expo,Romexpo Fair Ground, Bucharest,Romania www.earena.ro2-4Playfair at SALTEX 2014 RoyalWindsor Racecourse, Windsor, UKwww.playfairuk.com23-25Euro Attractions Show,RAI Exhibition Centre, Amsterdam,Netherlands www.iaapa.org/eas30-2 LIW 2014 NEC, Birmingham,UK www.liw.co.ukOCTOBER7-9Brand Licensing EuropeOlympia, London, UK www.brandli-censing.eu15-16The Autumn Coin OpShow Chelsea Football Club, London,UK www.coin-opshow.co.uk15-16Kiosk London Expo & Dig-ital Signage London Expo BarbicanCentre, London, UK www.kiosklon-don.co.uk / www.digitalsignagelon-don.co.uk15-17ENADA Rome Rome ExpoCentre, Rome, Italy www.enada.it16-17Surexpo Expo XXI Centre,Warsaw, Poland www.wigor-targi.com30-2G2E 2014 Sands Expo & Con-vention Centre, Las Vegas, USwww.globalgamingexpo.com

EDITORIALEditor: Alex LeeEmail: [email protected] Tel: 07772 280 299Assistant Editor:James Walker Email: [email protected]: 07816678021Managing Editor:Ken Scott Email: [email protected]: 01273 699 900ADVERTISING SALESKathryn NorrisEmail: [email protected]: 01204 396 397Fax: 01204 392 748SUBSCRIPTIONSSarah HaworthTel: 01204 396 397DIGITAL VERSIONMarc LawtonEmail: [email protected]: 01204 396 397PRODUCTIONDesigner: Gina LloydEmail: [email protected] Production &Pre-Press:Dave RoderickEmail: [email protected]: John SullivanGB Media Corporation Ltd,Bolton Technology Exchange,33 Queensbrook,Bolton, BL1 4AY Tel: 01204 396 397Fax: 01204 392 748

Email: [email protected] Executive:Emilie BeauTel: 01204 396 397OFFICESEditorial and Production:3rd Floor, 20 New Road,Brighton, East Sussex BN1 1UF (UK)Tel: 01273 699 900Advertising andSubscriptions:Coinslot International, Bolton Technology Exchange,33 Queensbrook,Bolton BL1 4AY Tel: 01204 396 397Fax: 01204 392 748

Opinions expressed in this publication shouldnot be regarded as the official view of GBMedia Corporation Ltd, except where stated.Views, opinions and recommendationscontained in this publication are put forwardfor consideration only. No action should betaken in reliance upon any such views,opinions or recommendations. Neither GBMedia Corporation Ltd nor contributorsaccept any responsibility for any lossoccasioned to any person howsoevercaused or arising as a result of or inconsequence of action taken or refrainedfrom in realiance on the contents of thispublication.

Notes for contributors: Coinslotwelcomes the submission of articles forconsideration by the editor with a view topublication. Submission of an article wil lbe held to imply that the article containsoriginal unpublished work which GB MediaCorporation Ltd may lawfully publish. Allsubmissions are made at the owner’s risk.© GB Media Corporation Ltd, 2013All rights strictly reserved. No part of thispublication may be reproduced, stored ina retrieval system, or transmitted in anyform or by any means without the priorwritten permission given, full acknowl-edgement of author, publisher and sourcemust be given.

RGT launches fundraising expedition to China

D

Newsweekhe Responsible GamblingTrust has challenged peopleworking in the gambling

industry to walk the length of theGreat Wall of China to help raisemoney for the charity. It is leading afundraising expedition to China inApril 2015 which seeks to raise aminimum of £50,000 towardsresearch, education and treatmentfor problem gambling in the UK.

The trip will be the latest in aseries of annual internationalfundraisers undertaken by the char-ity. Since it was founded in 2012, theRGT has taken teams to Kilimanjaro

base camp and across the SaharaDesert raising a total of £100,000 inaid of minimising gambling relatedharm. The sum raised will help theRGT to achieve its 2014/15fundraising target of £7m.

The six-day, 46km trek will takevolunteers along unrestored sec-tions of the Great Wall. Trekkerswill also have the opportunity tovisit Beijing and explore the attrac-tions of China’s capital city includ-ing the Forbidden City andTiananmen Square.

Marc Etches, CEOof the RGT, said: “I

know that many people in the gam-bling industry care

deeply about prob-lem gambling andwant to make asocial contribu-tion. TheResponsibleGambling Trust isvery grateful for

the support it

receives each year from gamblingcompanies of all sizes but we needto raise more if we are to continueto provide first-class support toproblem gamblers in the UK. This isa great opportunity to help prob-lem gamblers while having a trulymemorable experience.

Anybody interested in takingpart in the RGT’s Great Wall ofChina challenge can visitwww.charitychallenge.com/expe-dition/2083/Great-Wall-Discoveryor contact Alan Armstrong on 0207287 1994 or [email protected].

T

T

2377-p32-newsweek_Coinslot NEW 15/07/2014 14:31 Page 1

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