Coaching the At-Choice Workforce In a World of Free-Agency Leveraging Choice for Competitive Advantage

Coaching the At-Choice Workforce In a World of Free-Agency

Leveraging Choice for

Competitive Advantage

www.atchoice.com ©2003. All Rights Reserved.

Modern Day Evolution: Natural Selection at Work?

The World of Work has evolved

Expectations have changed

Reporting relationships and the organization of work have not changed all that much

Conventional Wisdom no longer applies

Survival of the Fittest… in a New World with New Rules


The New World: A revised Employment Contract

The old rule prevails: Survival of the Fittest

All other Rules have been rewritten

The New Contract

Environmental changes force Adaptation


The Emergence of a new Species: the Free Agent

In their purest form, Free Agents are external resources to the organization, who– Are independent contractors

– Pick and choose when and where they will work

– Sell knowledge and experience rather than a product

– Work on a specific project, then move on

– Decide who they will work with/for and negotiate their own contracts

Source: Free Agency, Richard Templar


The Impact of this new Species

Masters of Survival and Adaptation

Attitudes and Behaviour very different from established species

Impact on the traditional organizational paradigm


New Species meets Conventional Wisdom

Traditional management approach pushes them away

Breakdowns and Disconnects – developing new systems, structures and measures

We are still re-engineering relationships,

and how we work together


The Emergence of a Hybrid Species

The Internal Free Agent Product of generational shifts and the rewritten

employment contract Demand Independence of thought and action Clear about their Expectations Suffocate in the traditional environment More inclined than ever to exercise Choice


The Leadership Challenge: Engaging the Free Agent

Choice: the new paradigm

Choice creates a Paradox for Managers

Gallup’s examination of Great Managers: The new rules of Engagement

The impact of Choice on Performance


The New Imperative: Creating a Choice Environment TM

Shifting Intention

Intention

Words Relationship

Trust


The Role of Choice Managers TM

Shifting Intention

Unconditional Commitment to supporting the individual in their Success

Manager as Guide and resource provider



Building Choice Relationships:

Shifting Roles

Shifting Perspectives

Being a Catalyst for Evolution:



Shared Commitment to end result (the goal)

Alignment on Big Picture and Boundaries (the playing field and the rules of the game)

The role of Coaching in fostering and supporting Choice


Tapping into The Power of Choice

Setting in place the Foundation of Choice:

ConfidenceCompetenceCommitment

Control of Self


Tapping into The Power of Choice

Engaging in the Power of Choice Process ™:

REFRAME REFOCUS RECOMMIT

Shift: No Possibility to Possibility

Emergent ChoiceChoice

and Committed Action


Tapping into The Power of Choice Achieving Results through Conversations that

build Commitment through Choice:•Distinguish perspective of present situation

• Uncover assumptions, limiting beliefs, judgments•Support creation of new perspectives

•Create, validate, test new frame

• Uncover impact of new frame on Priorities, Goals, Measures•Discovery & Exploration of new possibilities and emergent choices

• Select best fit and new actions required•Surface possible roadblocks and resource needs

•Commitment to chosen course of Action

•Summarize the Action Plan steps•Identify new learning and associated value

•Confirm what will be different


The Choice Pathway™

Intention

Words Relationship

Trust

ConfidenceCompetenceCommitment

Control of Self

RE

SU

LT

S

REFRAME REFOCUS RECOMMIT

Shift: No Possibility to Possibility

Emergent ChoiceChoice

and Committed Action

Self-Generated

Breakthroughs

New Choices and Committed Action


Benefits of Fostering Choice and a Culture of Free Agency

To Customers…

To the Employee…

To the Manager…

To the Organization and the Bottom Line…


Applying Choice in Your World

What would motivate you to foster Choice in what you do?

What shifts and steps would be required?


Contacting Us…

Jan van der HoopJan van der Hoop905-338-7961905-338-7961

[email protected]@atchoice.com

Cynthia CalluoriCynthia Calluori416-410-7914416-410-7914

[email protected]@atchoice.com

www.atchoice.comwww.atchoice.com

Documents

Coaching the At-Choice Workforce In a World of Free-Agency Leveraging Choice for Competitive Advantage