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Coachfederation.org/ICFGlobal2012
Coachfederation.org/ICFGlobal2012
Unleashing the Power of DiversityDebjani Biswas (USA)
Coachfederation.org/ICFGlobal2012
Agenda
•Foundational Concepts
•Diversity Foray© Model
•Self Assessment
• 4 Planks of Diversity
– Culture
– Style
– Gender
– Generations
• Practical Toolkit Application
• Wrap up
Coachfederation.org/ICFGlobal2012
Fundamental Concepts
Johari Window Emotional Intelligence
Devised by Joseph Luft and Harry Ingham in 1955Disclosure/Feedback model of self awarenessAlso referred to as Information processing toolWhich pane will help us most in Diversity Coaching?
Self Awareness: accuracy of gauging one’s emotions, and how we come across to others
Self Management: ability to control one’s emotions, speed of response, patience, anger and optimism
Social Awareness: Organizational awareness of climate, group dynamics, service focus, empathy
Relationship Management: Developing and inspiring others, managing conflict, managing
change, collaborating
Advanced by Goleman, Gardner, Wechsler et al…Common models are four and five componentsHeated EQ versus IQ debate for decadesWhich aspects will help us most ?
Coachfederation.org/ICFGlobal2012
What is a ‘Diversity Foray©’?
A foray is a journey into unknown territory:outside explorations in your personal or business life, to reveal intellectual curiosity and interests.
Shall we take a Diversity Foray© together?
Coachfederation.org/ICFGlobal2012
AskAsk
Accept Accept
AdaptAdapt
Appreciate Appreciate
AssessBrandBiasBeliefs
Don’t SPACE
Out!
* Copyright Coachieve 2012: All Rights Reserved
Coachfederation.org/ICFGlobal2012
Let’s break some stereotypes….
Coachfederation.org/ICFGlobal2012
Norms, beliefs, stereotypes, “rules”
Culture
Language and Speech Communication Styles
Dress Code
Desirable personality traits
Hygiene
Power of packaging: product
Unit of Value
Authority
Coachfederation.org/ICFGlobal2012
Gender
• Confidence vs. aggressiveness
• Equality, Disparity… the heated debate• Non Verbal Messaging: ‘the cake cutter’• Work Life Effectiveness• Guilt as a divider• Communication, communication, communication!
Coachfederation.org/ICFGlobal2012
Generational
Coachfederation.org/ICFGlobal2012
Nature or Nurture?
Style
Coachfederation.org/ICFGlobal2012
Practicing Diversity Foray© Coaching: Instructions•Select one diversity area for practicing your Diversity Foray© : Culture, Style, Gender, Generation •Walk over to that flip chart•Form groups of three.•As a group, select a scenario from your handout, or a real life scenario of your choice.•Have one person be the Client, one the Coach, the third person the Observer.
– Clients, stay in character for that scenario.– Coaches, try and apply the principles we discussed in
the session. – Observers, give useful and constructive feedback
Coachfederation.org/ICFGlobal2012
Power of Gratitude (exercise)
Coachfederation.org/ICFGlobal2012
Closing Thoughts
Thank you…
Coachfederation.org/ICFGlobal2012
Closing Thoughts
Thank you…
Coachfederation.org/ICFGlobal2012
Contact Information
• Name: Debjani Biswas• Company: Coachieve • Email: [email protected] or
[email protected]• Website: www.Coachieve.us