Co-Creating Solutionsfor a Better Future

Stefanini is a $1B global technology company with 30 years of experience digitallytransforming businesses for today's dynamic environment. With a global mindset and

a partnership approach, we lead customers through the digital journey with amultitude of visionary and effective solutions. Our passion for innovation has led us to

new advancements in artificial intelligence, automation, and digital strategy. Wecombine these modern tools with traditional solutions such as service desk and field

service, development and management of applications, as well as outsourcing tofulfill our clients' ever-changing technology needs.

Technology can revolutionize a company and innovation is essential to fosterdevelopment and competitiveness. Acting on these two principles we developed the

purpose to work alongside our clients, and society in general, to co-create solutionsfor a better future. As a company, we strongly believe that our DNA reflects our

mission to make technology an agent of change to improve the world.

A partnership to overcome challengesCo-creation is the exercise of joining forces: companies, partners, and clients

innovating with the understanding of customer needs. In today’s sharing economy,technology aligns with business and only with co-creation can we achieve greater

results. While new technologies are important for the societal evolution, digitaltransformation is truly a cultural transformation, beginning with an executive’s

mindset and then extending throughout an organization.

The innovative future we want can only be achieved if we work together,transforming ourselves first in order to transform the world.

Driven by Digital TransformationTaking on the task of digital transformation requires specialized skills, experience, and a drive for innovation. In a collaborative world, Stefanini is creating a global ecosystem that enhances the ability to create unique solutions. Our innovative network of partners are working together to find new solutionsand are true extensions of knowledge for our customers.

While we capitalize on our global expertise, we are also agile enough to respond to individual client needs. The digital world is dynamic and we must be as dynamic, offering personalized and customized solutions with an agile response. Our position allows us to confidently exceed customer expectations with an expanded digital services portfolio, financial stability, and industry maturity.

Technology to TransformThere are new frontiers in technology to drive your business forward. We capitalize on those tools to build smarter businesses prepared for the future. With intelligent process, intelligent platforms, and intelligent people we can solve the unsolvable.

Enabling businesses to thrive with the technology of tomorrowfor a successful digital journey today

AgileApplication

Services

Microsoft Cloud &SharePoint ServicesSalesforce

BusinessAnalytics

SAP

AMS

EnterpriseArchitecture

CloudServices

InfrastructureServices

SecurityServices

EnterpriseServices

UnifiedEndpoint

Management

FieldServices

ProactiveMonitoring

AssetManagement

ConnectedField Devices

IMACBreak - Fix

ServiceDesk

ProductivityApplications

BusinessApplications

RemoteInfrastructureManagement

Persona-basedServices

ProcurementDigital DocumentSolutions

Finance &AccountingFacilities

WORKPLACE & INFRASTRUCTURE SERVICESAgent Augmentation

IntelligentFollow Up

Context andBehavior Adaptation

KnowledgeManagement

Cross-channel

Device Monitoring& Self healing (d3)

IoT & Wearable Smart Robots

Account & TicketManagement

Application Installation

& Device RequestsCross-channel

EU

C

DIGITALSOLUTION

BUSINESS PROCESS SERVICES

APPLICATIONS SERVICES

Agile Teams/Squads • Products/Projects On Demand

Shared Team • Dedicated Team • Onshore & Offshore

User Experience& Engagement

Data AnalyticsVirtual Agent(Sophie)

IntelligentAutomation

BYOx

Walk up Kiosks

Smart Lockers &Vending Machines

Virtual & Augmented RealityBrain / Computer

Interfaces

Custom MachineLearning Models

User ’s Interactions& Emotions

Real Time Dashboards

IoT Data Analysis

Devices & Applications

Problem Prediction

COGNITIVECOMPUTING

DIGITAL BUSINESS SOLUTIONS

Advisory Services Co-creating roadmaps designed for your future and success for today.

Leading your business through today’s digital world requires a roadmap for success. Our user-first approach is fundamental as we assess your business needs for today, as well as tomorrow, to uncover

how we can optimize technology for productivity, efficiency, and cost savings.

Business Process Optimization • ITSM & IT Strategy • Cloud-Based ConsultingTransition and Transformation

Matching expert talent to fit your business needs, perfectly.

We deliver the high-quality staff you need to support your business and drive innovation. Whether you’re looking to fill long-term positions or short-term projects, we’ll supply the ideal candidate for the job.

Workplace Infrastructure We drive your evolution with whatever technology redefines your workplace.

At Stefanini, we strive to not only solve issues but to prevent them. Our automation platform delivers exceptional customer service and capitalizes on cognitive computing to learn your business and

proactively solve problems before users are impacted.

End-User Computing • Enterprise Services • Customer Experience Services

Application ServicesFrom sprints to marathons, Stefanini ensures the applications that run your business WIN!

We apply a dynamic mindset to all areas of your organization, emphasizing solutions to help improve processes and create better user experiences. Our application services create innovative, transformative

solutions customized for your business with the expertise to implement them quickly.

Applications Development • Application Management • Solutions Implementation and Support

Digital ServicesWe digitally transform your business, inside and out, with the tools of tomorrow.

Our digital offers create transformative solutions, from automating business processes for efficiency to designing better user journeys with data analytics. We’re a partner to create innovative digital strategies

to ensure you keep up with an increasingly connected and dynamic world.

Marketing • Business Transformation • User Experience • Leadership Transformation • IoT/Industry 4.0

HeadquartersNorth America - Southfield, MI, USAT 800-522-4451 | 248-357-2866Global - Sao Paulo, BrazilT +55 11 3039-2000EMEA - Brussels, BelgiumT +32 2 620 20 20

As a $1B global provider of technological services, we are large enough to get the job done, while small enough to be customizable and flexible to your business’ unique needs. Let’s work together to digitally transform your business and build the solutions of tomorrow.

GLobal presence with Customizable Delivery

Comprehensive ServicesTechnology and Operational Infrastructure

Application Development and ManagementStrategic Staffing

End-to-End Digital Transformation

Proven Experience650 Active Clients400 Multi-national

and 80 Global Clients

35Languages

Supported25,000 Employees

30 Years ofExperience

80Solutions40 Countries

20 Industries

CanadaU.S.

Mexico

Brazil

Peru Chile

ArgentinaUruguay

ColombiaVenezuelaEl

Salvador Panama

MalaysiaThailand

Singapore

PhilippinesIndia

China

Europe

Austria BelgiumCzech RepublicNetherlands U.K.DenmarkPolandHungaryGermanyGreeceSwedenItalySwitzerlandRomaniaPortugalFranceSpainMoldova

Location:Onshore, Nearshore, Offshore

Support:On Demand, Shared, Dedicated

Duration:Squads, Ongoing