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CME Customer CenterUser Manual
December 5, 2020
Disclaimer
Neither futures trading nor swaps trading are suitable for all investors, and each involves the risk of loss. Swaps trading shouldonly be undertaken by investors who are Eligible Contract Participants (ECPs) within the meaning of Section 1a(18) of theCommodity Exchange Act. Futures and swaps each are leveraged investments and, because only a percentage of a contract’svalue is required to trade, it is possible to lose more than the amount of money deposited for either a futures or swapsposition. Therefore, traders should only use funds that they can afford to lose without affecting their lifestyles and only aportion of those funds should be devoted to any one trade because traders cannot expect to profit on every trade. Allexamples discussed are hypothetical situations, used for explanation purposes only, and should not be considered investmentadvice or the results of actual market experience.
CME Group, the Globe Logo and CME are trademarks of Chicago Mercantile Exchange Inc. CBOT is a trademark of the Board ofTrade of the City of Chicago, Inc. NYMEX is a trademark of New York Mercantile Exchange, Inc. COMEX is a trademark ofCommodity Exchange, Inc. All other trademarks are the property of their respective owners.
The information within this manual has been compiled by CME Group for general purposes only. CME Group assumes noresponsibility for any errors or omissions. Additionally, all examples in this manual are hypothetical situations, used forexplanation purposes only, and should not be considered investment advice or the results of actual market experience. Allmatters pertaining to rules and specifications herein are made subject to and are superseded by official CME, CBOT and NYMEXrules. Current rules should be consulted in all cases concerning contract specifications.
Copyright © 2020 CME Group Inc. All rights reserved.
Table of Contents
Table of ContentsGetting Started 4What's New 5Accessing CME Customer Center 9Registering and Activating a CME Group Login 9Logging In 9
My Profile 11My Preferences 12Support and Resources 13
Contact Us 13Request Center 14My Requests 14Futures & Options Requests 15BrokerTec Requests 16Preferences 16Managing Request Center Permissions 18Futures and Options Requests 19Globex Firms 19Creating a Globex Firm ID 19Editing and Deleting CME Globex Firm IDs 22Approving Globex Firm ID requests 24
Drop Copy Groups 25Creating a Drop Copy Group 25Editing Drop Copy Groups 28Securing Drop Copy Sessions 31
iLink Sessions 33Request Center - iLink functions: 33Accessing iLink Order Entry Self-Service 33Creating iLink Order Entry Session 33Request Status 36Editing / Deleting iLink Order Entry Session (IDs) 36Managing Order Entry Session Protocols 38
iLink Order Entry Sessions Self-Service Permissions 39View Change Log 40Securing Order Entry Sessions 41Deleting Session Keys 44Downloading Session Keys 45
BrokerTec Requests 47Globex Firm ID 48Additional Options 50
Globex User Signature 51Additional Options 54
Algorithmic Trading 54Assigning Algorithmic Trading Systems to Globex Firm ID 57
BrokerTec Drop Copy Groups 60
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Table of Contents
Creating a Drop Copy Group 60Securing Drop Copy Sessions 63Editing Drop Copy Groups 65
BrokerTec Order Entry Sessions 68Request Center - iLink functions: 68Accessing iLink Order Entry Self-Service 68Creating iLink Order Entry Session 69Request Status 71Editing / Deleting iLink Order Entry Session (IDs) 72
BrokerTec Market Data Sessions 73Creating a BrokerTec Market Data Session 73Generating Keys for BrokerTec Market Data Sessions 75Deleting Keys for BrokerTec Market Data Sessions 77Downloading Keys for BrokerTec Market Data Sessions 78
Registering and Managing Tag 50 IDs 80Tag 50 Video Tutorial 80Accessing Tag 50 Self-Service 80Viewing Tag 50 Details 81Related Functions 83Contact Information 83Registering Tag 50 IDs 83Adding Clearing Firms 88Related Functions 90Managing Firm Permissions 90Managing Tag 50 User Entitlements 91
User / Firm Administration 94Accessing User Administration 94BrokerTec Application Roles 97Futures & Options Application Roles 98
Assigning Application Administrator Entitlement 101Adding User Entitlements 104Adding User Entitlements 104
Managing User Entitlements 107Migrating FirmSoft Entitlements 112Viewing Application Users 113Adding Application Admin 114Adding User Entitlements 114Frequently Asked Questions 117Resources and Contacts 118
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CME Customer Center
Getting StartedThe CME Customer Center is used by clearing and execution / trading firm users to create and manage entity and user requeststo a variety of CME Group applications and services.
Authorized clearing and execution firm administrators can also use the
l Customer Center menu: Select applications and services from a common navigation menu.
Available selections are based on assigned permissions.
l Request Center: Self-service functions for managing CME Globex and BrokerTec entity requests.
l User and Firm Administration: Manage firm user access to applications and services.
l CME Group Login: Users are required to have a valid CME Group Login to access applications, APIs and user profiles.
CME Group Login is a self-service, centralized user profile service for authenticating access to CME Customer Centerservices and tools.
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CME Customer Center
What's NewThe list below illustrates the updates made to the CME Customer Center user manual.
Date Author Topic Description
December5, 2020
mr User / FirmAdministration
Consolidated User Administration instructions for simplernavigation.Added BrokerTec User Admin roles
April 3,2019
mr Managing Tag 50Registering Tag 50 ID
Associated entity includes two character Firm ID.Authorized trading firm users can register a Tag 50 ID andsubmit to clearing firm for approval.
June 14,2019
mr Registering Tag 50IDs
Added required date of birth field.
November8, 2019
mr Tag 50 ID /Registering Tag 50 ID
video overview and tutorial guides steps required to createtag 50 IDs.
October 4,2019
mrd Registering Tag 50IDs
Adding clearing firm selections
September5, 2019
mr User Administration -Positions
Removed.For administrative instructions for Positions, refer to FEC Plus/ FEC+.
August 23,2019
mr My Profile Updated links to CME Group Login
June 4,2019
mr User Administration -FirmSoft
updated application name, FirmSoft Administration toFirmSoft
May 7,2019
mr Request Center -Globex Requests -iLInk Sessions
Updated iLink Sessions table: Key ID / Expiration Date withkey management options - generate, download, delete
March 4,2019
MR Incentive Programs Removed Request Center - Incentive Program
February11, 2019
MR User Administration -FirmSoft
New self-service administration functionality for managingFirmSoft application entitlements.
February11, 2019
MR User Administration -All
Revised and reduced instructions for all user administrationself-service applications.
November30, 2018
MR Registering Tag 50 ID Clearing member firm administrators can register tag 50 IDfor individuals and ATS teams
October19, 2018
MR Incentive Programs Background Attestation - Annual Enrollment
October 1,2018
MR Globex Firms Additional guidance for clearing firm relationship updates.
September7, 2018
MR My Preferences Added user selectable themes and backgrounds and websitetiles.
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CME Customer Center
Date Author Topic Description
August 14,2018
MR iLink Sessions Submitted iLink sessions are created directly and do notrequire clearing firm administrator approval.
August 4,2018
MR Viewing andManagingTag 50 IDs
A list of available Tag 50 IDs can be exported.
July 24,2018
MR Drop Copy Groups Target sessions cannot be directly deleted; Drop Copy Grouponly. Contact GAM for assistance
June 1,2018
MR Viewing andManagingTag 50 IDs
Authorized users can receive entitlements to view Tag 50 IDdetails for their firm.Admin Manager users can authorize user entitlements forusers to view and / or manage Request Center self-servicecapabilities.
June 1,2018
MR User Administration Updated available Request Center Roles / Entitlements: Tag50 View, Tag 50 Permissions.
March 14,2018
MR User / FirmAdministration
Risk Management Tools: Updated details for Front / Middle /Back office entitlements.
January 16,2018
MR Securing iLinkSessions and DropCopy Groups
Added instructions for securing iLink Sessions and Drop CopyGroups with Hash Message Authentication Codes (HMAC).
January 3,2018
MR Tag 50 IDsPreferences
New entitlement enables authorized users to enableexecution / trading users to view firm-wide Tag 50 details.
December8, 2017
MR l ManagingIncentive Pro-grams
l Viewing /Managing Pro-gram Accounts
l Applying /RenewingIncentiveAgreements
l Updated roles and entitlements for Read, Write,Approver.
l Updated Program status, and submission options toinclude: Renew, Apply, Resume, Review and Submit.
l Terms of Participation updates.
September30, 2017
MR Securing iLinkSessions
Added solution for generating and managing HMAC securekey authentication
September8, 2017
MR Adding UserEntitlements
CME Europe decommission, removed references toregistration forms and entitlement administrationassignment.
September5, 2017
MR l Tag 50
l FAQ
l Ability to search for a particular Tag 50 ID.
l Frequently asked questions, which describes reasonsfor Tag 50 registration, related functionality and ref-erences to related content.
August 5, MR Viewing Tag 50 IDs New functionality for Registered Entity users to view Tag 50 /
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CME Customer Center
Date Author Topic Description
2017 CME Globex Operator IDs.
June 2,2017
MR Request Center Visual menu update
May 20,2017
MR Request Center -Incentive Programs
Additional Incentive Program functionality, supportingapplication creation, renewal, save and resume.
May 20,2017
MR Adding UserEntitlements
Using the User Administration function, authorizedindividuals can manage Risk Management Tools, AssetManagement, Settlement Firm.
February12, 2017
MR Managing IncentivePrograms
Enhanced Incentive Program page, with additional search andfilter options, including the ability to export the program list.
December2, 2016
MR Adding UserEntitlementsAdding CustomerCenter User
Enhanced user administration process enables adding anapplication administrator, with entitlements of the adminmanager.
December2, 2106
MR Managing IncentivePrograms
Authorized individuals can manage incentive programs inwhich they are enrolled, including the ability to:
l Filter Program List.
l Export Program list to Excel format.
l Renew Incentive Programs.
l View Performance and Incentive Accounts.
October29, 2016
MR Viewing IncentivePrograms
Authorized individuals can view incentive programs in whichthey are enrolled.
August 4,2016
MR Adding UserEntitlements
Added User Administration - Positions instructions.
July 17,2016
MR Adding UserEntitlements
Added User Administration - Deliveries instructions.
July 6,2016
MR Accessing CMECustomer CenterCustomer CenterMenuManaging UserEntitlements
References to the SMART Click service has been changed toCME Group Login.
July 6,2016
MR User AdministrationManaging UserEntitlements
Added Entitlements by Application, which describes profileand scope by self-service application.Revised Add / Modify / Revoke entitlement procedures.
June 4,2016
MR iLink Sessions new self-service functionality for creating and managing iLinksessions.
April 22,2016
MR User Administration general update for administration topics.
January 23, MR All This is the initial release of the CME Customer Center user
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CME Customer Center
Date Author Topic Description
2016 manual.
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CME Customer Center
Accessing CME Customer CenterA valid CME Group Login is required to access applications and services. CME Group Login is a self-managed, centralized userprofile service that authenticates access to CME Group applications and services.
Available applications and services are determined by assigned user entitlements.
For additional information view:
l CME Group Login webpage
l CME Group Login User Manual
l CME Customer Center login
Registering and Activating a CME Group LoginTo register for a CME Group Login:
Prior to logging in and operating application features, ensure the following is completed:
l Futures and Options: A firm officer has signed the CME Customer Center Self Service Agreement.
l BrokerTec: Customer has a valid CME Customer Center Self-Service Form on file.
l CME Group Login user ID and profile has been created.l To complete setup, some applications require generation of a token.l The CME Group Login ID and token is provided to your firm administrator to complete application setup.
Note: CME Group or you application administrator will never ask for your password.
l CME Customer Center access has been authorized and entitlements assigned to the Designated Person / OperationsContact (BrokerTec), Entity Officer / Admin Manager (Futures & Options).
Logging InCME Group recommends using a recent version of supported browsers to use applications.
To login to the CME Group Customer Center:
1. Got to https://www.cmegroup.com, select the User ( ) icon, then select CME Customer Center.
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CME Customer Center
2. Enter your User ID and password, then select Log In.
Two-Factor Authentication: To access CME Group applications from a new device, browser or whencache is cleared, a secondary security code verification is required. Customers without amobile phone orreliable mobile service can--at registration or profile update and elect to receive a voice code to their primaryphone number (US phone numbers only).
3. Authenticate your ID, using one of two methods:
a. Authenticate via Duo: Duo is the authentication service used by CME Group to provide secondary user identityverification to access applications and services.
To install and register for Duo, review the CME Group Login instructions.
or
b. Two factor Short Message Service (SMS) verification: A text message with a code will be sent to your mobiledevice1 or receive a voice code on your primary phone number.
l Enter Security Code, specify whether this access is from a public / shared2 or personal 3 computer, thenselect Continue.
1
2At the next login, from this computer and browser, an authentication code will be sent to the registeredphone number and must be entered before accessing CME Group applications.3Upon entering the security code, the additional authentication step is not required until browser cache iscleared or customers login is on a new device or browser.
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CME Customer Center
Additional functions:
l Register a new CME Group Login.
l Receive a User ID reminder by email for forgotten User ID.
l Reset a forgotten password.
l Account Lock - Login can be attempted up to five times before an account is locked. If an account is locked it willbe unlocked automatically after three hours or to unlock the password, without requiring a password change,contactEASE.
l Logout: Select the User icon, select Logout.
My ProfileUsing the My Profile function, users can view and update their CME Group Login Profile, including securely accessingapplications and services.
To access CME Group Login Profile functions:
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CME Customer Center
From the Profile ( ) icon, selectMy Profile.
To view additional information about CME Group Login, select from the following topics:
l CME Group Login Profile
l API IDs
l PGP Authentication
l Secure File Transfer Protocol (SFTP) IDs
l Duo two-factor authentication
My PreferencesUsing the My Preferences function, users can customize their CME Customer Center application experience, including:
l Background / Theme
l Access commonly used applications / services / functions
To customize preferences:
1. From the CME Customer Center menu, select Profile ( ) > My Preferences.
2. From the page that appears, select from the following features.
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CME Customer Center
Note: Selecting expand / collapse ( ) minimizes / maximizes General Settings.
l Common Navigation Settings: Show and hide Footer and Navigation Tabs and change the defaultNavigationMenu and Background color.
l Add Product Group Tiles: Customize the default welcome page to include tiles that link to CME Group productinformation.
l Add Informative Tiles: Customize the default welcome page to include tiles that enable access to CME Groupwebsite pages:
l Customize Feedback Settings: Turn periodic feedback survey requests on / off.
3. Upon selecting Submit, a confirmation message appears.
Selections appear at the next login.
Support and ResourcesContact Us
For issues logging in or accessing CME Customer Center, contactEASE customer support.
For self-service questions and to request additional services, contactGlobal Account Management (GAM).
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CME Customer Center
Request CenterThe Request Center is a suite of self-service functions for managing CME Globex entity requests, firm configurations.
l Authorized users can create and submit CME Globex entity requests for Futures & Options and BrokerTec markets.
l Related Administration functions enable authorized users to assign and manage application preferences and per-missions for Request Center functions.
To access the Request Center:
From the CME Customer Center - Administrationmenu, select Request Center.
From the Request Center toolbar, select Futures and Options Requests or BrokerTec Requests.
After logging in and selecting Request Center the default start page,My Requests, appears. Use My Requests to viewSubmitted / In-Progress requests or approve / reject requests submitted by other entity users.
Help icon: ( ) Available from the Request Center toolbar, select to view an instructional user manual.
My RequestsMy Requests is the default start page for Request Center that appears after logging in.
l Request Status: A lists of submitted requests. To view additional details, select from the list.
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l To Do: A list of all requests requiring review and decision.To view additional details, search and / or select a request.
l Filter: To narrow the requests, enter search criteria in the row below column headings.
Note: Column filtering is available for Request Center andGlobex Firms lists.
l Sort: Sort requests in ascending / descending order by selecting a column heading.
l Copy: Copy results table, to view and analyze in another application.
l Export: To CSV, Excel, PDF formats
l Print: View all requests in a printer friendly format.
Futures & Options Requestsl Globex Firms: An entity allowed to trade products in accordance with its clearing relationships. The Executing Firm ID is
three alphanumeric characters, which may be the same as the Clearing Firm ID. Executing Firm ID is also referred to asExecuting Firm, CME Globex API, Trading Member Firm (TMF) / Trading Firm, and Badge Firm.
For order entry setup, create and manage GFIDs
l Drop Copy Groups: Facilitate the ability to receive copies of trading activity messages for a group of iLink sessions. Trad-ing activity messages include CME Globex Execution Report and Acknowledgment messages.
To setup trading activity communications, via iLink order entry gateway, create drop copy groups.
l iLink Sessions: iLink Order Entry Sessions are used to establish CME Globex FIX sessions to send and receive businessmessages between the client and host.
To access CME Globex to send / receive order messages, create and manage iLink Order Entry sessions.
l Tag 50: Also known as CME Globex Operator ID, the Tag 50 identifies unique individuals or ATS Groups that access andsubmit messages to CME Globex.
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CME Customer Center
To set up individuals and ATS teams that will submit messages to CME Globex, register a CME Globex Operator (Tag 50)ID.
BrokerTec Requestsl Globex User Signature (GUS): Associated with Globex Firms, a GUS identifies BrokerTec participants (persons or algo
operators) authorized to manage BrokerTec - GFID market participants and submit trades.
To create and associate a CME Group Login ID with a GFID, use the GUS self-service function.
l Order Entry Sessions: Order Entry Sessions are used to establish CME Globex FIX sessions to send and receive businessmessages between the client and host.
Create and manage order entry sessions, which are used to access CME Globex to send / receive order messages.
l Drop Copy Groups: Allows customers to receive real-time copies of CME Globex Execution Report and Acknow-ledgment messages as they are sent over iLink order entry system sessions on a separate, dedicated path.
Create sessions that can receive trading activity communications via the iLink Order Entry gateway.
l Market Data Sessions: Create sessions to access TCP market data via an API connection.
PreferencesPreferences is a self-service function used to associate registered entity with Clearing Firms and Front-End Systems andmanage firm / user permissions for Tag 50Globex Operator IDs and iLink Order Entry sessions.
To set up clearing firm mapping:
Clearing firm mapping updates require coordinationwith the existing clearing firm and CME Group'sGlobal AccountManagement team.
1. From the Request Center - Preferencesmenu, select Clearing Firms.
2. Select a Registered Entity.
If you have access to just one entity, it is selected by default.
A list of available clearing firms, for the selected entity, appears.
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3. Click Add Clearing Firms.
4. From the list, select a clearing firm, to add to the Registered Entity, then click Add Selected.
A confirmation message appears, indicating the clearing firm has been added successfully.
To set up front end system mapping:
1. From the Request Center - Preferencesmenu, select Clearing Firms.
2. Select a Registered Entity.
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CME Customer Center
A list of available front end systems, for the selected entity, appears.
3. To make updates, contactGlobal Account Management.
Managing Request Center PermissionsThe CME Customer Center - Request Center includes self-service capability for Clearing Firm Admin Managers to manageentitlements for Tag 50 and iLink Self-Service; as designated below:
l Tag 50 Self-Service Permissions for Firms or Users
l iLink / Order Entry Session Self-Service Permissions
l View Change Log
To use this function, clearing firm users must have Admin Manager or Application Administrator entitlements.
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CME Customer Center
Futures and Options RequestsUse the Request Center - Futures and Options Requests function to create and manage entities for Futures & Options.
The following functions are available:
l Globex Firms: An entity allowed to trade products in accordance with its clearing relationships.
A Globex Firm ID (GFID) is a logical instance that represents the entity.
l Drop Copy Groups: Using a Drop Copy Group connection, entities can receive real-time copies of CME Globex Exe-cution, Order and Acknowledgment messages.
l iLink (Order Entry) Sessions: Order Entry sessions are used to send and receive session and business layer mes-sages between the client and host.
l Tag 50 (CME Globex Operator ID): A Tag 50, or Globex Operator ID, identifies a trading participant (individual orATS Group) that accesses and submits messages to CME Globex.
Note: Duringmarket closure, Request Center functions are available, but activity is not processed until themarketis open.
Globex FirmsUsing the Request Center - Globex Firms function authorized users can request creation and modification of Globex Firm IDs(GFID) and submit to a clearing firm administrator for approval. Globex Firm details and relationship mapping is done via theGlobex Schedule 6, Clearing Firm Guarantee and Acknowledgement form.
The following Globex Firm functions are available:
l Creating aGlobex Firm ID - For executing firms, create a new GFID request.
To enable additional functions, select the checkbox adjacent to the ID column.l Editing / Deleting Globex Firm IDs - Change clearing firm or front end system mapping or entity name.l Approving Globex Firm ID Requests - All requests must be reviewed and / or approved by a Clearing Firm Admin-
istrator.l Updating Clearing Firm mapping: Available from Request Center > Preferences menu.
Creating a Globex Firm IDUse the Futures & Options Requests > Globex Firms function to create a Globex trading entity identifier. Requests are subject toreview by the firm's clearing exchange administrator.
The creation process consists of the following steps:
l Select Registered Entity
l Specify Effective Date
l Firm Name
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CME Customer Center
l Clearing Firm Mapping
l Submit for Admin Review
To create a Globex Firm ID:
1. From the Futures & Options Requestsmenu, select Globex Firms.
If necessary, select a Registered Entity. This is required if you are authorized for more than one firm.
2. Select Create New GFID.
3. On the screen that appears, enter firm details:
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Note: Required fields are indicated by an asterisk (*).
l Effective Date: Upon approval, firm assignment are effective on the specified date.
l Firm Name: Enter a unique (at the Registered Entity level) executing firm name.
l Clearing Firm Mapping: For the designated Clearing Exchanges, select the Clearing Member to map with a pro-posed executing firm.
l Clearing Firm Mapping - Updates: If a clearing firm mapping update is required, CME Group strongly advises:
l At least one week prior to the effective date, notify the current clearing firm of the intention to change map-ping.
l Coordinate updates to take effect at the close of the business day Friday.
l If a mid-week update is required, contactGlobal Account Management or the GAM hotline at 312 634-8700.
Mid-week clearing firm mapping updates are done at the close of the business day.
l Contact Details - Required for all mapped clearing firms. Select Add Contact ( ), enter required information,then select Submit.
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4. To complete the request, select Submit.
The request is submitted to Clearing Firm administrator's for review and decision.
An email notification is also sent to the requestor and administrator and the request appears on the My Requests page.
Editing and Deleting CME Globex Firm IDsUsing theGlobex Firms function, users can request or perform the following GFID updates:
l Edit Globex Firm details
l Delete an existing Globex Firm.
Before deleting, ensure associated Session IDs are assigned to another firm.
l Update clearing firm mapping
l Authorized administrators can accessMy Requests to review and approve Globex Firm requests.
To edit Globex Firm details:
1. From the Futures & Options Requestsmenu, select Globex Firms and a Registered Entity.
2. From the list, select a Globex Firm ID (checkbox) then select an action to perform.
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l Delete GFID: If the Globex Firm has Session IDs assigned, select a new Primary Globex Firm, then selectProceed.
A message appears, indicating the request is submitted to an authorized user for a decision.
Edit GFID: Update firm details, then select Submit.
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CME Customer Center
Approving Globex Firm ID requestsSubmitted Globex Firm ID entitlement updates must be reviewed and approved by an authorized clearing entity administrator.
To approve Globex Firm ID requests:
1. From the Request Center selectMy Requests > To Do tab.
2. Select a request, or narrow results by filtering the list.
3. On the request details screen, select a decision and enter related details (e.g. Exchange Clearing Number).
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4. To finalize GFID creation, select Submit.
Drop Copy GroupsUsing Request Center- Drop Copy, authorized users can create Drop Copy groups to receive trading activity communicationsvia the iLink order entry gateway.
To receive Messages at multiple related entities, configure drop copy groups (target sessions) with one or more sourcesendercomp sessions.
Example: Clearing firms only receivemessages related to activity which they clear.
From the Globex Requests menu the following Drop Copy functions are available:
l Creating a Drop Copy Group
l Editing and Deleting: Associated target Session IDs cannot be deleted from Request Center.
For additional assistance, contactGlobal Account Management.
l Securing Drop Copy Sessions: Using Hash Message Authentication Codes (HMAC) secure login.
Creating a Drop Copy GroupUse the Drop Copy function to configure an entity to receive real-time copies of session and trading activity messages.
The Drop Copy Group creation process consists of the following steps:
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CME Customer Center
l Select Registered Entity
l Specify Group Name
l Select Front End System
l Select Filters
l Add Source Sender Comps
l Submit
To create a Drop Copy Group:
1. From the Futures & Options Requestsmenu, select Drop Copy Groups.
2. Select a Registered Entity to manage.
3. Select Create New Group.
A dialog indicates the number of existing Drop Copy groups and the fee for creating a new group, if applicable.
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CME Customer Center
Note: Customers receive one free Drop Copy Group, a fee is incurred for each additional instance.There is no limit to the number of Source SenderComps assigned to a Drop Copy Group.
4. To continue, select Proceed.
5. On the page that appears specify the Drop Copy Group Name and Front End System to monitor.
6. For the Mandatory / Optional Filters, select communication types the Drop Copy Group will track.
Available communication types:
l Acknowledgement (Ack) Messages.
l Execution Reports.
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CME Customer Center
l Execution - Order Entry: New Order Acknowledgement message.
l Execution - Create / Cancel / Modify: Response message.
l Execution - Elimination: Order expiration message.
l Trade - Fill Notice: Complete and partial fills.
l Trade - Trade Cancel: Notifies user of trade cancellation.
l Heartbeats: The response message that confirms connectivity.
l Order Mass Action Filter: Confirms the number of canceled orders.
l Reject Messages: Message indicates a session level error has occurred.
l Trade Busts: Trade cancellation: (see Trade Cancel, above).
Note: Using session configuration information, the selected communications are routed to the SourceSenderComp / Session IDs.
7. Select Add Source SenderComps:
a. Filter by Globex Firm (optional).
b. Select from the available Source SenderComps, then select Add.
8. To finalize, select Submit.
Submitted requests are available from the Request Center and initially assigned an In Progress status.
After validation and setup, the status changes to Completed and the Drop Copy Group appears in the Drop Copy Group> Registered Entity list.
Editing Drop Copy GroupsUsing the CME Globex Drop Copy Group functionality users can view and manage existing Drop Copy Groups.
To edit Drop Copy group details:
1. From the Futures & Options Requestsmenu, select Drop Copy Groups and a Registered Entity.
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2. Select a Drop Copy Groupto edit.
3. Select Edit, then update Drop Copy Group details as required:
l Drop Copy Group Name
l Front End Systems
l Mandatory / Optional Filters; available to designated entity administrators
l Target Sessions: Read only session configuration details.
To view Public Key ID details, select Show.
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l Source SenderComps: Select additional Source SenderComps that will receive messages.
l Add Source SenderComps by Rule: Select firm(s) as required.
5. To finalize updates, select Submit.
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Additional Option:l Deleting Drop Copy Groups - Select Drop Copy Group(s), click Delete Group(s).
An additional delete function is available from the Target Sessions tab.
Securing Drop Copy SessionsThe Drop Copy self-service function offers use of Hash Message Authentication Codes (HMAC) for secure login.
Following is an overview of the secure key management process, including available functions:
1. From the Request Center menu, select Futures & Options Requests > Drop Copy Groups.
2. Select Registered Entity, then select a Drop Copy Group to manage.
3. Select a Target Session, then selectManage Keys for Selected Sessions > Generate Keys.
4. From the dialog that appears, select Generate Key.
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The dialog refreshes with the Key ID and Expiration Date.
5. Before downloading the key, confirm your identity by completing two-factor identification (only one):
l SMS code: Sent to the default CME Group Login mobile phone.
l Contact EASE: Upon user identity verification, receive a one-time use code.
l Duo Security
A confirmation banner appears, an email confirmation is sent to the registered address and the request is added toMyRequests.
6. From the saved file, view the corresponding Secure Key, which is used for securing Drop Copy Sessions.
Additional Options:l Delete Keys: Select and confirm deletion.
l Download Keys: Download the cryptographic key as a flat text file.
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iLink SessionsUsing the iLink Order Entry Sessions function, authorized users can create and manage iLink sessions which are used tomanage CME Globex order messages and responses, administrator approval is not required.
Multiple iLink sessions can be created for Registered Entities (Primary / Secondary Globex Firm).
Request Center - iLink functions:l Accessing the iLink Order Entry Function
l Creating iLink Order Entry Session: Create new sessions, to enter, modify, cancel orders.
l Request Status: View all Request Center activity, including requests that require review and decision.
l Editing /Deleting: iLink Session details.
l Managing Order Entry Session Protocols
l Securing iLink Order Entry Sessions (HMAC): Generate private security keys or manage secure iLink Session activ-ity.l Generating HMAC (private) Secure Keys:l Deleting Session Keysl Downloading Session Keys
l Manage iLink Order Entry Self-Service User Permissions: Manage Registered Entities' GFIDs, including the ability to cre-ate iLink sessions.
Accessing iLink Order Entry Self-ServiceFrom the CME Customer Center menu, select Request Center > Futures & Options Requests > iLink Sessions.
Select a Registered Entity; users with access to one entity are directed automatically to the next screen.
Creating iLink Order Entry SessionUse the Globex Requests > iLink Sessions function to create new sessions that can access the market to enter, modify andcancel orders and receive confirmations. The creation process consists of the following steps:
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l Select Registered Entity
l Select Create iLink Session
l Select Primary / Secondary Globex Firm
l Select Session Type
l Select Number of Sessions
l Select Front End System
l Specify Live Date
l Specify Business Rationale / Background
To create a new iLink Session:
1. From the Futures & Options Requestsmenu, select iLink Sessions.
2. Select a Registered Entity (For users with access to one entity, this is automatically selected).
3. Select Create iLink Session( ).
4. On the screen that appears, enter new session details.
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Required fields are indicated by a red asterisk (*).
l *Primary Globex Firm: After selecting, the Session Policy Tier Info pane appears, indicating available sessionallowances.
l Secondary Globex Firm: Firms authorized at the selected Primary Globex Firm.
l *Session Type: Convenience or Market Segment Gateway.
l Session Protocol: Select ASCII (FIX)1) or Binary (FIXP)2
l *Number of Sessions: The number of available sessions cannot be more than allocated to an entity (GlobexFirm). iLink session creation may incur a fee. Upon submitting the request a fee acknowledgment indicates theamount per session and total.
l *Front End System: Applications for which the iLink session is authorized.
l *Live Date: The effective date the newly created iLink session will be available.
l *Business Rationale / Background: Additional details / reason
4. Upon completion of required data, click Proceed.
1Tag value ASCII encoding2FIX Performance - Simple binary encoding that supports simple session layer management; no session-level information (e.g. headers) required
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An acknowledgment message appears, indicating port activation charges (if applicable) for the requested session.
5. If you agree with the setup details and fee, click Submit.
A notification banner appears, indicating successful request submission. An email is sent to the designated clearing firmadministrator for a decision.
Newly created sessions appear in the list, with an assigned Session ID.
Additional session information is used to configure the trading system to send and receive messages.
Request StatusSubmitted requests appear atRequest Center - My Requests with an In-Progress status.
Upon successful setup and validation of session details request status updates to Completed.
l Requests submitted before 12:00 PM CST are processed and will be effective the same day.
l Requests submitted after 12:00 PM CST will be effective the next business day.
l Updates to session protocols are processed at 4:00 PM CST.
An email and communication center message is sent to the user at submission and completion.
After processing and validation of request details. the newly created iLink session details are available from the RegisteredEntity page.
Editing / Deleting iLink Order Entry Session (IDs)From the iLink Session page the following functions can be performed. The ability to perform advanced function is determinedby a users assigned entitlement. Authorized users can delete sessions at the primary or secondary firm at which they areauthorized.
l View Session ID and configuration details
l Select and Edit session details
l Delete Sessions
l Export or print the list of iLink Sessions (search results).
To view Session details:
1. From the Futures & Options Requestsmenu, select iLink Sessions.
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If necessary, select a Registered Entity.
For users with entitlements for only one entity, this option will be selected.
2. To Edit, select a linked Session ID to manage.
3. On the screen that appears, select Edit, then update as necessary.
4. When complete, click Submit.
The update is sent for processing and upon completion an email and communication center message is sent to therequestor.
l Requests submitted before 12:00PM CST are validated, processed and will be effective the same business day.
l Requests submitted after 12:00PM CST will be effective the next business day.
To delete an iLink session:
Authorized users, at the primary or secondary Globex firm, can delete other iLink sessions at the same primary or secondaryGlobex firm.
From the iLink sessions list, select the checkbox for an eligible iLink Session, then click Delete Session.
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Note: Alternate deletionmethod - Select the Session ID, then click Delete Session.
Deletions are queued for weekly processing that occurs on Friday afternoons. After submitting, the Request Center statusindicates In Progress, once finalized the status changes to Completed.
If a session is deleted by mistake, contactGlobal Account Management.
Managing Order Entry Session ProtocolsUsers can change the order entry protocol for MSGW connections that are associated with Front End Systems and certified foriLink 3.0 (Binary Order Entry).
To change the session protocol:
1. Navigate to: Request Center > Futures & Options Requests > iLink Sessions, then select a Registered Entity.
A list of iLink Sessions will appear.
2. Select the iLink session, which activates the Actions for Selected Sessionsmenu.
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3. From the menu, select Change to FIXP / FIX.
FIX Performance (FIX) protocol, which supports simple session layer management; no session-level informationrequired.
4. Review and confirm the confirmation dialog by selecting Submit.
A confirmation message appears and the request status is In Progress, with details available from the My Requestsfunction.
Changes to session protocols are processed on Fridays after the market close.
After processing and setup, the status changes from In Progress to Completed and the updated protocol appears on theOrder Entry Sessions page, with an assigned Session ID.
iLink Order Entry Sessions Self-Service PermissionsThe Request Center includes self-service functions for Clearing Firm Admin Managers to manage Registered Entities'administratively owned GFIDs, including the ability to create iLink sessions, with or without Clearing Firm approval.
To request CME Globex Firm ID (GFID) ownership transfer and permission to directly create and manage iLink Sessions, contactyour Clearing Firm.
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To manage iLink Session Self-Service:
1. From the Request Center menu, select Preferences.
2. If you manage more than one entity, select from the Registered Entitymenu; otherwise the Entity is selected.
Appears only for registered entities that represent the clearing firm.
3. On the screen that appears, select the iLink Sessions tab.
A list of available Admin Owners appears.
To view affected Session IDs, expand a selection.
4. For a given Admin Owner, select Direct iLink Creation: Yes.
l Yes: Authorized trading firm users can directly create, edit and / or delete iLink Sessions, without additionalapproval.
l No: Authorized trading firm users can directly create, edit and / or delete iLink Sessions, after Clearing Firm aAdmin Manager approval.
l Admin Manager approval is required, individually, for each iLink Session request.
l If the iLink session request includes more than one GFID (route-throughs), all affected Clearing Firms mustapprove each request.
Route-through requests, not approved by all Clearing Firms, will be rejected.
Note: Permissions updates are effective immediately.
View Change LogTo view detailed updates, select View Change Log.
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Available details:
l User
l Date
l Application / Service
l Time
l Description
Securing Order Entry SessionsFor Order Entry Sessions, secure login via Hash Message Authentication Codes (HMAC) is available.
l Access Key ID : Secure login request to iLink.
l Secret / Private Key: Used to create HMAC signature.
HMAC helps to secure user login and message activity:
l Customer identity verification: Login is signed with CME Group issued and validated security credentials.
l Message confidentiality and integrity: HMAC codes are generated from a combination of login FIX tag values. CMEGlobex uses customer submitted credentials to calculate the HMAC value to validate against the login request.
Following is a overview and detailed instructions for authenticating and managing secure iLink Sessions.
Overview
l API ID: To secure API ID sessions, use the CME Group Login > Profile function.
l Multiple secure keys:l iLink sessions can have up to two secure key pairs; until the older key pair is expired four weeks after notice.
Expiration occurs after market close.l If a third key pair is generated, the user must select a key pair to delete immediately.
l Expiration: Secure key pairs are valid for 12 months. Prior to expiration, an email is sent to registered administrativeusers.
l KeyManagement User: A user entitlement to create and manage iLink session secure login pairs. Existing Admin-istrative Manager users are assigned this role as part of their administrative responsibilities.
To request this role, contactGlobal Account Management.
Process
Following is an overview of the secure key management process, including available functions:
1. Go to Request Center >:
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l Futures and Options Requests > iLink Sessions: Secure Futures and Options iLink Order Entry sessions.
l BrokerTec Requests > Order Entry Sessions: Secure BrokerTec Order Entry sessions.
2. Select a Registered Entity.
3. Select an Order Entry Session to manage.
4. From Actions for Selected Sessions, select from available functions:l Generate Keys: Generate a keyed-Hash Message Authentication Code (HMAC), that is initially assigned active
status, which is valid for logon.
Existing Key IDs appear in a list:
l Existing Key ID to be expired in 4 weeks: This key is set to expire in four weeks, during which both are active.
Prior to expiration, ensure Order Entry Sessions are updated.
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l Existing Key ID to be deleted Immediately: If prompted, select a key(s) to be deleted immediately and selectDelete Selected Key(s) and Proceed.
This key id will be deleted immediately upon creation of a new id.
A notification appears at the top of the screen, indicating successful key generation and an email notification is sent tothe registered user.
5. On the window that appears, select Download All Keys.
6. To download the key, complete two-factor identification by entering the security code sent to your registered device.
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The file is downloaded to the default web-browser destination.
7. Open the file to view secure key pair details that is used to authenticate the Order Entry Sessions.
Deleting Session KeysIn addition to deleting iLink Sessions, authorized users can delete an associated HMAC authentication key.
To delete a HMAC security key:
1. From the CME Customer Center, navigate to: Request Center > Futures & Options Requests > iLink Sessions.
2. Select a Registered Entity to manage.
If you have access to only one entity, a list of iLink Sessions will appear.
3. Select an iLink session, which activates the Actions for Selected Sessionsmenu.
4. From the menu, select Delete Keys.
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5. On the Delete Keys dialog, select Delete Keys.
6. Select a response to the confirmation dialog.
The screen refreshes to update the status of the Key ID, a confirmation banner appears, email confirmation is sent tothe registered address and the request is added toMy Requests.
Downloading Session KeysOnce generated, secure key information is available for download.
To download an existing HMAC authentication key:
1. From the CME Customer Center, navigate to: Request Center > Globex Requests > iLink Sessions, then select aRegistered Entity.
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If you have access to only one entity, a list of iLink Sessions will appear.
2. Select the iLink session, which activates the Actions for Selected Sessionsmenu.
3. From the menu, select Download Keys.
4. On the Generate New Keys dialog, select Download All Keys.
The user's two-factor authenticated credentials are evaluated, to verify the requestor's identity. A cryptographicallyrandom key pair is generated; consisting of an Access Key ID and a Secret Keysecure ID.
The screen refreshes to include the Key ID, confirmation banner appears, email confirmation is sent to the registeredaddress and the request is added toMy Requests.
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5. If not downloaded (to the default browser directory), select Download All Keys, to access a text file, that contains thesecure (private) key.
The file is named with the following pattern: iLink_Session_Access_Secure Key_Download_yyyy-dd-mm.
6. From the saved file, view the corresponding Secure Key, which is used for securing iLink access and transactions.
BrokerTec RequestsUse the Request Center - BrokerTec Requests function to create and manage entity information for CME Globex - BrokerTecentities.
To access BrokerTec Requests:
From the CME Customer Center - Administrationmenu, select Request Center.
The default start page isMy Requests, which is used to view submitted and in-progress requests and select to view details orapprove / reject requests.
From the Request Center toolbar, select BrokerTec Requests and the function you want to use.
BrokerTec Requests:
l Globex Firms: Create and manage CME Globex Firm ID that identify BrokerTec market participants.
l Globex User Signature: Create and manage Globex User Signatures (GUS) that identify users authorized to operateGFIDs.
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A GUS Identifies BrokerTec participants (persons or algo operators) authorized to manage BrokerTec EU/US GFIDmarket participant details and submit trades for the GFID and entity.
A GUS can be associated with just one GFID.
l Drop Copy Groups: Create and manage sessions that can receive trading activity communications via the iLink orderentry gateway.
l Order Entry Sessions: Create and manage Order Entry sessions that are used to send and receive orders and con-firmationmessages between the client and host.
l Market Data Session: Create and manage sessions that can access TCP market data via an API connection.
Globex Firm IDUsing the BrokerTec Requests - Globex Firm ID self-service function, authorized users can create and manage Globex Firm IDs(GFID), which are used to identify BrokerTec market participants.
l A Globex User Signature (GUS) is also required, to identify the individual user authorized to manage the GFID and sub-mit orders.
l An entity can have more than one GFID for each venue / market.
l A GFID and associated GUS can only be assigned to one company
To create a Globex Firm ID:
1. From the Request Center - BrokerTec Requestsmenu, select Globex Firm IDs.
2. On Globex Firm ID page, select Create Globex Firm ID.
3. Provide information for the following fields and selections:
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l Step 1: GFID Information1
l Globex Firm ID Name: Specify a unique (at the entity) market participant name.
Up to 200 alphanumeric characters.
l Effective Date: Defaults to today.
l Market: BrokerTec US or BrokerTec EU
l Administrative Group (AG): A logical grouping of GFIDs, at an entity, with a designated individual that isassigned entitlements to group GFIDs and manage their details.
l Step 2: Order Entry Products2
l Order Entry Access Groups: Select product(s) that can be traded or none to continue creating a GFID withouttrading privileges.
l Step 3: Market Data3
l Market Data Access Groups: Based on requested Order Entry Products, related Market Data Access is auto-matically included.
l Volume Weighted Average Price: This option may incur extra fees for the selected market data product(s).For additional details, refer toMarket Data service license types and costs on the BrokerTec Portal.
l Additional Market Data Product Groups: Select optionalmarket data product(s), as required.
l Step 4: Confirm3
Review and/or Edit GFID details, as required.
4. To finalize, select Confirm and Submit.
Successful submission is indicated by a confirmation banner and the new GFID appears onMy Requests.
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An email confirmation is also sent to the administrator and requestor.
Additional Optionsl Sort / Filter:
l View Details: On the main Globex Firm ID page, expand a listed GFID to view additional details; Order Entry andMar-ket Data Product Groups.
l Delete ( ): Select delete and the confirmation dialog. The request will appear onMy Requests, after it is processedthe Status is updated.
l Edit ( ): Select, then update GFID fields as necessary.
l Field Validation: Fields are validated before advancing to the next screen.
Recommended updates are indicated by an information message.
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Globex User SignatureUsing the Request Center - Globex User Signature self-service function, authorized users can create and manage Globex UserSignatures (GUS), which identify individuals (persons or algo operators) that submit trades and manage a GFID.A GUS can be associated with just one GFID.
To create a Globex User Signature (GUS):
To create and associate an individual user with a GFID, use the Request Center - Globex User Signature function.
1. From the Request Center - BrokerTec Requestsmenu, select Globex User Signature.
2. On Globex Firm ID page, select Create Globex User Signature.
3. Complete the following fields and selections.
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l Step 1: GUS Information1
l Associated Globex Firm ID: Select the Globex Firm ID (GFID) to manage. This GFID must be created prior tocreating / assigning a GUS.
Select the Globex Firm ID (GFID) to which this Globex User Signature (GUS) will be entitled.
l Globex User Signature: Specify a unique name for the GUS.
l Short Code: Available for BrokerTec EU GFIDs only. The algo Short Code must be unique within the GFID.
l Algo Owner: The name of the individual that is responsible for the algorithm.
l Effective Date: Defaults to today's date.
l Global Front End (GFE) Details: Specify whether to grant access (Yes / No) to the GFE application, includingthe given Role, Ability toMove Bids and Offers and the Genium ID for which access is granted.
l CME Group Login ID: Select from available CME Group Login IDs, which must exist prior to associated with aGUS. A CME Group Login ID can be associated with more than one GUS / GFID, however, each GUS must beindividually created and associated with each GFID.
Example:- GFID1 / GUS1 / CME Group Login1- GFID2 / GUS2 / CME Group Login1- GFID3 / GUS / CME Group Login1
1
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Confirm entries against existing valid IDs, including the user generated CME Group Login Token that mustbe provided by the user to the administrator.
To assist verification of the CME Group Login ID, the associated name and email address appears below.
l Step 2: Order Entry Products1
l Order Entry Product Groups (optional): Select product(s) that are permitted for trading. If trading is not per-mitted, for this GUS/GFID, leave blank.
l Step 3: Market Data Products2
l Market Data Product Groups: Based on Order Entry Products selection(s), associated Market Data productsare selected.
l Volume Weighted Average Price and Additional Market Data Product Groups: Select optionalmarket dataproduct(s). Selections may incur additional fees.
l Step 4: Confirm3
Review and/or Edit GUS details, as required.
4. To finalize, select Confirm and Submit.
Successful submission is indicated by a confirmation banner and the GUS appears onMy Requests.
An email confirmation is also sent to the administrator(s).
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Additional Optionsl Sort / Filter:
l View Details: On the main Globex User Signature page, expand a listed GUS to view additional details; Order EntryProduct Groups.
l Delete ( ): Select delete and the confirmation dialog. The request will appear onMy Requests, after it is processedthe Status is updated.
l Edit ( ): Select, then update GUS fields as necessary.
l Field Validation: Fields are validated before advancing to the next screen. Recommended updates are indicated by aninformation message.
Algorithmic TradingThe Algorithmic Trading function allows authorized users to view and manage information associated with BrokerTecAlgorithmic trading systems, including assignment and association with Globex Firm IDs (GFID), Globex User Signature (GUS).
New algo setup can be established by submitting a Globex User Signature (GUS) Registration Form and ALGO Certification Formto Enterprise Application & System Entitlements (EASE).
The GUS and associatedGFID must be created and available prior to registering Algorithmic Trading systems in this module.
To enable access to Request Center - Algorithmic Trading functions, authorized Front Office Admin Managers must authorizeusers (including for themselves) to view and/or manage this function via the user role: Request Center - ALGO Read-Only.
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From BrokerTec Requests - Algorithmic Trading the following functions are available:
l Assign Algo to Owner: Associate an Algorithmic trading system with a GFID and GUS.
l Algo Actions: Attach certification documents, edit algo details.
To access Algorithmic Trading:
1. From the CME Customer Center Menu, select Administration > Request Center.
2. Then from the Request Center menu, select BrokerTec Requests > Algorithmic Trading.
For the Administrative Group you are authorized to view, a list of associated Algorithmic Trading systems appears.
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Available information includes the associated GFID, GUS, Algo Owner, Legal Entity and Market and certificationdocument ()1.
Expand the Algorithm Name to view additional details:
l Algorithm Name: Up to six alphanumeric characters.
l Short Code: The short code is required to trade products and is associated with the GUS.
l Certification Date
1
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Assigning Algorithmic Trading Systems to Globex Firm IDThe following instructions illustrate the process to enter Algorithmic Trading system details and associate with a GFID and GUS.
This process requires attachment of system certification documents, which certify that trading systems are compliant with CMEGroup requirements.
To Assign Algos to Owner:
1. From the CME Customer Center Menu, select Administration > Request Center.
2. From the Request Center menu, select BrokerTec Requests > Algorithmic Trading.
For the Administrative Group you are authorized to view, a list of associated Algorithmic Trading systems appears.
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3. Select Assign Algo(s) to Owner, enter Algo Information, then click Next:
Algo Owner
l Associated Globex Firm ID
l Globex User Signature: Available selections are based on user entitlements and the associated GFID.
Algo Information
l Algorithm Name:
l Short Code
l Certification Date
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4. Attach Algo Certification documents, then click Next.
Drag and Drop file or click to browse.
A blank certification form is available to complete and attach certification details.
5. Review Algo Information and certification details, then select Confirm and Submit.
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BrokerTec Drop Copy GroupsUsing BrokerTec Requests - Drop Copy Groups function, authorized users can create sessions to receive trading activitycommunications via the iLink order entry gateway.
To receive messages at multiple related entities, configure drop copy groups (target sessions) with additional sourcesendercomp sessions.
Example: Clearing firms only receivemessages related to activity which they clear.
From the BrokerTec Requestsmenu the following Drop Copy functions are available:
l Creating a Drop Copy Group: Create a new Drop Copy Group.
l Editing and Deleting: Edit and delete existing Drop Copy Groups.
Associated target Session IDs cannot be deleted from Request Center.
For assistance, contactGlobal Account Management.
l Securing Drop Copy Sessions: To secure the login for Drop Copy sessions, use Hash Message Authentication Codes(HMAC) to create a secure key-pair login.
l My Requests: View Submitted requests and approve, as necessary.
Creating a Drop Copy GroupUse the Drop Copy function to configure an entity to receive business and session activity messages.
The creation process consists of the following steps:
l Select Registered Entity
l Specify Group Name
l Select Front End System
l Select Filters
l Add Source Sender Comps
l Submit
To create a Drop Copy Group:
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1. From the Request Center - BrokerTec Requestsmenu, select Drop Copy Groups.
2. Select a Registered Entity to manage.
3. Select Create New Group > BrokerTec EU / US.
A dialog indicates the number of existing Drop Copy groups and the fee for creating a new group, if applicable.
Note: Customers receive one free Drop Copy Group, a fee is incurred for each additional instance.There is no limit to the number of Source SenderComps assigned to a given Drop Copy Group.
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4. To continue, select Proceed.
5. On the page that appears specify the Drop Copy Group Name and Front End System to monitor.
6. For the Filters, select communication types the Drop Copy Group will track.
Available communication types:
l Acknowledgement (Ack) Messages.
l Execution Reports:
l Execution - Order Entry: New Order Acknowledgement message.
l Execution - Create / Cancel / Modify: Response message
l Execution - Elimination: Order expiration message.
l Trade - Fill Notice: Complete and partial fills.
l Trade - Trade Cancel: Notifies user of trade cancellation.
l Heartbeats: The response message that confirms connectivity.
l Order Mass Action Filter: Confirms the number of canceled orders.
l Reject Messages: Message indicates a session level error has occurred.
l Trade Busts: Trade cancellation: (see Trade Cancel, above).
Note: Using session configuration information, the selected communications are routed to the SourceSenderComp / Session IDs.
7. Select Add Source SenderComps:
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a. Filter by Globex Firm (optional).
b. Select from the available Source SenderComps, then select Add.
8. To finalize, select Submit.
Submitted requests are available from the Request Center and initially assigned an In Progress status.
After validation and setup, the status changes to Completed and the Drop Copy Group appears in the Drop Copy Group> Registered Entity list.
Securing Drop Copy SessionsThe Drop Copy self-service function offers use of Hash Message Authentication Codes (HMAC) for secure login.
Following is an overview of the secure key management process, including available functions:
1. From the BrokerTec Requestsmenu, select Drop Copy Groups.
3. Select Registered Entity, then select a Drop Copy Group to manage.
4. From the Drop Copy - Target Sessions tab, select a Target Session checkbox, then selectManage Keys for Selected Ses-sions > Generate Keys.
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5. On the screen that appears, select Generate Key, then Download the Key.
6. To download the key, confirm your identity by completing two-factor identification, using one of the following meth-ods:
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l SMS code: Sent to the default CME Group Login mobile phone.
l Contact EASE: Upon user identity verification, receive a one-time use code.
l Duo Security
After authenticating, a cryptographic key pair is generated.
A confirmation banner appears, an email confirmation is sent to the registered address and the request is added toMyRequests.
7. From the saved file, view the corresponding Secure Key, which is used for securing Drop Copy Sessions.
Additional Options:l Delete Keys: Select and confirm deletion.l Download Keys: Download the cryptographic key as a flat text file.
Editing Drop Copy GroupsUsing the CME Globex Drop Copy Group functionality users can view and manage existing Drop Copy Groups.
To edit Drop Copy group details:
1. From the Globex Requestsmenu, select Drop Copy Groups.
2. From the drop-down menu, select a Registered Entity.
3. Select a Groupto edit.
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Select Edit, then update Drop Copy Group details as required:
l Target Sessions (view only)
l Source SenderComps / Source SenderComps by GFID
4. On the Details page update the Drop Copy Group Name, Front End System and Filters, Target Sessions, Source Sender-Comps:
Note: Designated user administrators can update front end systemmapping.
l Target Sessions: View-only session configuration details.
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To view Public Key ID details, select Show.
l Source SenderComps: Select additional Source SenderComps that will receive messages.
l Add Source SenderComps by GFID: Select firm(s) as required.
5. To finalize updates, select Submit.
Additional Options:l Deleting Drop Copy Groups - Select Drop Copy Group(s), click Delete Group(s).
An additional delete function is available from the Target Sessions tab.
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BrokerTec Order Entry SessionsUsing the BrokerTec Requests - Order Entry Sessions function, authorized users can create and manage sessions which areused to submit CME Globex order messages to enter, modify or cancel orders.
Request Center - iLink functions:l Accessing the Order Entry Function
l Create iLink Order Entry Sessions
l Edit / Delete Sessions
l Securing iLink Order Entry Sessions (HMAC): Generate private security keys or manage secure iLink Session activ-ity.
Accessing iLink Order Entry Self-ServiceFrom the CME Customer Center menu, select Request Center > BrokerTec Requests > Order Entry Sessions.
Select a Registered Entity; users with access to one entity are directed to the list of Order Entry sessions.
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A valid order entry session consists of:
l SenderCompID:l Session ID (characters 1-3)l Globex Firm ID (characters 4-6)l Fault Tolerance Indicator (last character)
l Password
l Access Key ID
l IP address
l Port
l Market Segment Id (MSGW session)
Creating iLink Order Entry SessionThe following procedures illustrate the process to create an Order Entry Session for BrokerTec.
To create a new iLink Session:
1. From the BrokerTec Requestsmenu, selectOrder Entry Sessions.
2. Select a Registered Entity.
For users with access to one entity, this is automatically selected.
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3. Select Create New Order Entry Session, then specify if the session is for US or EU.
4. On the screen that appears, enter new session details.
Required fields are indicated by a red asterisk (*).
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l *Globex Firm
l *Number of Sessions: The number of available sessions cannot be more than allocated to an entity (GlobexFirm). Order Entry sessions may incur a fee.
Upon submitting the request an acknowledgment message appears, indicating charges (if applicable) for therequested session.
l *Front End System: Select the application(s) for which the session is authorized.
l *Requested Live Date: The effective date the session will be available.
4. Upon completion of required data, click Proceed.
5. If you agree with the setup details and fee, click Submit.
A notification banner appears, indicating successful request submission.
Administrator approval is not required.
After processing, newly created sessions appear in the list, with an assigned Session ID.
Request StatusSubmitted requests appear atRequest Center - My Requests with an In-Progress status.
Upon successful setup and validation of session details request status updates to Completed.
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l Requests submitted before 12:00PM CST are processed and will be effective the same day.
l Requests submitted after 12:00PM CST will be effective the next business day.
l Updates to session protocols are processed at 4:00PM CST.
An email and communication center message is sent to the user at submission and completion.
After processing and validation of request details. the newly created iLink session details are available from the BrokerTecOrder Entry Sessions page.
Editing / Deleting iLink Order Entry Session (IDs)From the Order Entry Session page the following functions can be performed.
The ability to perform advanced functions is determined by a users assigned entitlement.
l View Session ID details: From the Order Entry Sessions page, select a linked Session ID.
l Edit session details: Select the linked Session ID(above) , then select Edit.
l Delete Sessions: Deletions are queued for weekly processing that occurs on Friday afternoons. After submitting, theRequest Center status indicates In Progress, once finalized the status changes to Completed.
If a session is deleted by mistake, contactGlobal Account Management.
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l Export or Print the list of Sessions
BrokerTec Market Data SessionsUsing the Market Data Sessions page, authorized users can create and manage market data sessions, which are used to receivedata via an API connection.
The following functions are available:
l Creating BrokerTec Market Data Sessions
l Generating Keys for BrokerTec Market Data Sessions
l Deleting Keys for BrokerTec Market Data Sessions
l Downloading Keys for BrokerTec Market Data Sessions
Creating a BrokerTec Market Data SessionOn the BrokerTec Requests - Market Data Sessions page, users can create new BrokerTec market data sessions.
Globex Firm IDs andGlobex User Signatures must be created before requesting market data sessions.
To create a new BrokerTec market data session:
1. From the Request Center - BrokerTec Requests function, selectMarket Data Sessions.
2. Select a Registered Entity, if necessary.
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This is automatically selected for users with permissions for just one entity.
Existing market data sessions appear in a list.
3. Select Create New Market Data Session and select amarket (BrokerTec EU or BrokerTec US).
4. Enter the session details.
l Globex Firm
l Product Entitlements
l Number of Sessions: Upon submitting the request a fee acknowledgment (if applicable) indicates the amountper session and total.
l Front End System: Select the application(s) for which the session is authorized.
l Requested Live Date: The effective date the session will be available.
5. To finalize, select Submit.
A notification appears at the top of the screen and an email notification is sent to the registered email address.
The request will have a status of In-Progress until it is processed daily beginning at 4 PM CST.
The request is processed and updated with a status:
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l Completed: After validation and setup, the status changes to Completed and the newly created session appearson the BrokerTec Market Data Sessions page, with an assigned Session ID.
l Failed: Failed requests indicate the reason for failure and appears on the My Requests page.
Generating Keys for BrokerTec Market Data SessionsUsers can set up a secure key pairs (Access Key ID + Secret Key), using Hashed message authentication codes (HMAC) to securelogin to API Market Data sessions.
Secure key pairs are valid for 12 months and are notified prior to expiration. Notification regarding pending security credentialexpiration will be sent to registered administrators by email and will appear via a system notification on the Drop Copy, OrderEntry or Market Data Session modules.
Prior to expiration a second key pair can be created and the initial key pair remains active for up to four weeks, after which theolder key pair is automatically expired (after market close).
If a third secure key pair is generated, an existing customer selected secure key pair will be deleted immediately.
To generate keys for BrokerTec Market Data sessions
1. From the Request Center - BrokerTec Requests function, selectMarket Data Sessions.
2. Select a Registered Entity, if necessary.
This is automatically selected for users with permissions for just one entity.
3. Select a Session ID(s).
4. SelectManage Keys for Selected Session(s).
5. Select Generate Keys.
The Generate New Keys window displays existing key IDs.
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If prompted, select a key to be deleted immediately.
l Existing Key ID to be expired in 4 weeks.
l Existing Key ID to be deleted immediately - this key id will be deleted immediately upon creation of a new keyid.
6. Click Generate Key(s).
A notification at the top of the screen and the Download Keys window are displayed. An email notification is sent to theregistered email address.
7. Click Download All Key(s).
8. Enter the security code that was sent to your device.
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If you did not receive the security code, select Resend Code, then Download they Key(s).
The file is saved to the default browser directory.
Deleting Keys for BrokerTec Market Data SessionsTo delete keys for BrokerTec Market Data sessions
1. Select aMarket Data Session ID.
2. SelectManage Keys for Selected Session(s) > Delete Keys.
If there is more than one key for a session, select the key(s) to be deleted.
3. Select Delete Key(s).
4. In the confirmation window, select Delete Key(s) again.
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A notification displays at the top of the screen. An email notification is sent to the registered email address.
Downloading Keys for BrokerTec Market Data SessionsTo download existing keys in text format for BrokerTec Market Data sessions
1. Select aMarket Data Session ID(s).
2. Select Manage Keys for Selected Session(s) > Download Keys.
3. Select Download Keys.
4. Click Download All Keys.
5. Enter the security code that was sent to your device.
If you did not receive the security code, select Resend Code.
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6. Select Download All Key(s).
The file is saved to the default browser directory.
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Registering and Managing Tag 50 IDsTag 50 IDs are used to identify CME Globex Operator IDs authorized to send and receive order messages; including individuals,traders, terminal / algorithm operators - Automated Trading System (ATS) teams.
Registration of Tag 50 IDs is required for individual members, employees of a member, employees or contractors of a clearingor corporate member and any other party receiving preferential fees in accordance with programs offered by CME, CBOT,NYMEX, COMEX. Regardless of whether a party is eligible for preferential fees, CME Group reserves the right to require theregistration of any market participant.
Tag 50 IDs must be unique at the Clearing Member (Registered Entity) and Trading firm level. Clearing member firms have theresponsibility to ensure Tag 50 IDs are registered and correct information maintained in the Exchange Fee System (EFS).
Available Request Center - Tag 50 functions:
l Accessing Tag 50 Self-Service, including pre-requisites.
l Viewing Tag 50 details.
l Registering Tag 50 IDs.l Adding Clearing Firm selections
l Managing view access for trading firms.
l Manage user access to register new Tag 50 IDs and view details of existing IDs.
Tag 50 Video TutorialTo view an overview video and instructions to create Tag 50 IDs, go to: https://www.cmegroup.com/education/register-globex-terminal-operator-id-tag-50.html
Information provided in the video:
l Granting Tag 50 entitlements (C-User Administration).
l Managing Trading Firm permissions to view Tag 50 (C-Request Center).
l Selecting Clearing Firms to manage (T-Request Center).
l Registering new Tag 50 IDs (C/T-Request Center).
l Reviewing, editing, approving Tag 50 registration requests (C-Request Center).
Intended Audience:C = Clearing Firm AdminT= Trading Firm Admin
Accessing Tag 50 Self-ServiceThe Request Center includes self-service capability for authorized Clearing Member and Trading firm users to search and viewregistered firms, including CME Globex Operator IDs (Tag 50 IDs).
Using Request Center - Tag 50 functions Clearing Member and Trading firm administrators can Register new Tag 50 IDs, forindividuals and ATS teams.
Before accessing Tag 50 self-service functions, ensure the following is completed:
1. Self-Service Agreement: Clearing and Trading firms must have an active Self-Service agreement on file with CMEGroup.
2. User Administration: CME has authorized Entity Officers / Admin Managers as administrative users for their entitiesand related firms.
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Prior to viewing Tag 50 data and authorizing firm access, Admin Managers must authorize themselves with RequestCenter - Tag 50 Full Access entitlements.
In addition to the Entity Officer, CME Group recommends registering additional users for entitlements, including:
l Application Administrators: Authorize clearing firm users for full Request Center - Tag 50 user entitlements,including the ability to manage other users.
l Clearing / Trading firm users: Register Tag 50 IDs and manage ATS team members.
Authorized trading firm users can submit Tag 50 IDs and ATS team members for clearing firm administratorapproval.
3. Trading Firm Access: Execution / Trading firm users that want to view tag 50 details must contact their registeredentity Admin Manager for Request Center Permissions; to view Tag 50 data.
Viewing Tag 50 DetailsThe following function is available to users that have been granted Tag 50 View Only access (firm-level), Request Center Tag 50Read Only / Permissions (user-level) entitlements.
To view Tag 50 details:
1. From CME Customer Center select the Request Center menu, then select Tag 50.
2. If you have access to more than one entity, select one or more Registered Entities. As you type matching firm IDsappear.
The CME Globex Terminal Operator ID (Tag 50) list updates to show the following:
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A. Registered Entity: Firm, Request Center identifier and name. Sort or filter to view or export results by entity.
B. Results / Rows per page: Number of available IDs / row and pagination options.
C. Sort - To sort by ascending or descending order, select column headings.
Using the Request Center - Tag 50 function, authorized users can view details for Active Tag 50 IDs:
l Name
l Clearing firm
l Associated entity
l Registration type: ATS team, registered exchange(s)
l ATS team name
l Effective periods
D. Register new Tag 50 ID: Available to clearing and trading firm administrators.
E. Export: Default results include active IDs only. To view expired IDs, select Export and filter options.
l Type: Excel / CSV
l Expired: View expired IDs (only) in a CSV or MS Excel file.
l Active / Expired: View active and expired IDs in a single exported CSV or MS Excel file.
F. Refine By: Filter by selected criteria, including primary results.
Select the criteria, then Submit.
G. Select Tag 50: To view additional individual or ATS team details, select the blue hyperlinked Tag 50 ID. Detailsappear from a pop-out pane and include membership registration type, trader type, exchanges and expiredregistrations.
Individual
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ATS Team
Related FunctionsAdditional Tag 50 registration and management functions are available from the CME Exchange Fee System - GlobexRegistration, including Editing Tag 50 details1.
Contact Informationl To inquire about Tag 50 access or details, contact your clearing firm / registered entity.
l For questions about Request Center access or entitlements, contactGlobal Account Management (GAM).
l For login / access issues, contactEnterprise Access and System Entitlements (EASE).
Registering Tag 50 IDsAuthorized clearing and trading firm administrators can use the Request Center - Tag 50 function to register new CME GlobexOperator IDs (also known as Trader IDs or Tag 50 ID). Tag 50 IDs can be registered for individuals or Automated Trading System(ATS) teams.
Authorized clearing and trading firm users can search and view details for Tag 50 IDs, registered for their firm.
It is the responsibility of Clearing Member Firms / Registered Entities to ensure that registration details are current andaccurate at all times. For additional details refer to CME GroupMarket Regulation - Rulebook Harmonization.
To view an overview video and instructions to create Tag 50 IDs, go to: https://www.cmegroup.com/education/register-globex-terminal-operator-id-tag-50.html
Information provided in the video:
l Granting Tag 50 entitlements (C-User Administration).
l Managing Trading Firm permissions to view Tag 50 (C-Request Center).
l Selecting Clearing Firms to manage (T-Request Center).
l Registering new Tag 50 IDs (C/T-Request Center).
l Reviewing, editing, approving Tag 50 registration requests (C-Request Center).
1manage individual user details, effective periods, expire IDs, copy individual or ATS team
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C = Clearing Firm AdminT= Trading Firm Admin
To Register a Tag 50 ID:
The following diagram and instructions illustrate and describe the Request Center - Tag 50 process.
1. From the CME Customer Center menu, select Request Center, then select Tag 50.
On the screen that appears, a list of Tag 50 IDs and details appears (View Tag 50 details overview).
2. To view IDs registered to a particular firm, select from the Registered Entity drop-down menu, then select +RegisterTag 50.
3. On the Tag 50 Registration screen that appears, specify Tag 50 ID details:l Registered Entity: The entity requesting tag 50 creation, initially clearing firms only.l Clearing (Guaranteeing) Firm: The owner or firm responsible for the Tag 50 ID.
Note: For additional selections, go to Adding Clearing Firms.
l Tag 50 Effective Date: Select the date when the Operator ID should be effective, default date is today.l Tag 50 ID: A string of 2-18 characters, consisting of letters, numbers and symbols: _ - : @.
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4. Select an existing ATS Team or Individual1 or Create / Add New- (ATS Team / Individual).
a. Create New ATS Team: Specify a team name, then select or add at least two team members.
Team names must be unique at the Registered Entity level.
b. Add New Member: All fields, except Middle Name, are required.
Note: Date of Birth2
1Available selections are sourced from the CME Group membership system.2Date of birth is entered by the registrant / clearing firm administrator, and not viewable by other users.
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c. ATS Team and Members: Assign team role; at least one must be registered in the CME Group membershipsystem and assigned the head trader role.
To finalize team creation, select Create.
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l Add New Individual: All fields, except Middle Name, are required.
Note: Date of Birth1
l Register to Exchange(s): Select from applicable Registration Types.
l Associated Entity: The trading entity, associated with the registered entity.
l Effective Date2
l CME
l CBOT
l NYMEX / COMEX
5. To finalize, select Submit.
Submitted information is validated, a confirmation or error message indicates status of the submitted registration andan email confirms registration details.
Note: Trading Firm requests for Tag 50 IDs are submitted to the clearing firm administrator for review, editand approval.An email is sent to notify the requestor and clearing firm administrator to review and assign a decision for the
1Date of birth is entered by the registrant / clearing firm administrator, and not viewable by other users.2Select the date when the Operator ID should be effective on this exchange, default date is the currentbusiness day.
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request.Submitted requests are available via My Requests.
If the tag 50 already exists at the registered entity, an error message will appear.
Adding Clearing FirmsThe following instructions describes the process to add clearing firms as selections for tag 50 IDs that you wish to register.
1. From the Request Center menu, select Preferences > Clearing Firms.
2. From the My Clearing Firms page that appears, select Add Clearing Firms.
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3. From the list of clearing firms appears, select (checkbox) from the list of clearing firms, to associate with a tag 50 regis-tration, then Add Selected.
A confirmation message appears, to indicate addition of the clearing firm(s).
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Related FunctionsAdditional Tag 50 registration and management functions are available from the CME Exchange Fee System - GlobexRegistration, including Editing Tag 50 details1.
Managing Firm PermissionsThe CME Customer Center - Request Center includes self-service capability for Clearing Firm Admin Managers to grantpermission to view Tag 50 IDs, associated with their Registered Entity. o request access to view registered Tag 50 ID and theirdetails, within the Request Center, contact your Clearing Firm.
Prior to accessing Tag 50 details, users must have a CME Group Login and Request Center entitlements.
Tag 50 ID management is also available in the CME Exchange Fee (EFS) System.
To enable Registered Entity users to view Tag 50 ID details:
1. From the Request Center menu, select Preferences > Permissions.
2. If you manage more than one entity, select from the Registered Entitymenu; otherwise the Entity is selected.
Appears only for registered entities that represent the clearing firm.
3. On the screen that appears, select the Tag 50 tab.
4. For a given Trading Firm, select an Allow View Access option.
l Yes: The Registered Entity / Trading Firm can view Tag 50 IDs, associated with the selected clearing firm.
l No(default): The Registered Entity / Trading Firm cannot view Tag 50 IDs, associated with the selected clearingfirm.
Note: To enable trading firms to register tag 50 IDs, assign user entitlements (Request Center - Tag 50 FullAccess).
Allows authorized trading firm users to view their Tag 50 details.
Permissions updates are effective immediately.
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Managing Tag 50 User EntitlementsThe CME Customer Center includes a self-service capability for Admin Managers / Application Admins, at Registered Entities, tocreate and manage Request Center - Tag 50 application user access, via the following roles:
l Request Center - Tag 50 Read Only: View Tag 50 ID details, including: firm, associated entity, registration type, ATSteam and effective periods.
l Request Center - Tag 50 Permissions: View Tag 50 details and manage trading firm access.
l Request Center - Tag 50 Full Access: Register new Tag 50 IDs, create ATS teams and manage team members.
Using the User Administration function, Admin Managers must assign Tag 50 permissions to themselves and additional usersthat want to view Tag 50 details, create a new Tag 50 ID or manage ATS teams.
Assigning user entitlements and permissions begins with the firm's Entity Officer who entitles their company's Front / BackOffice Admin Manager (or designated Application Administrator) who adds and manages Request Center - Tag 50 front officeuser entitlements, permissions and restrictions.
Managing Firm Access
Designated Clearing Firm Application Administrators can use the Self-Service permissions function to Manage trading /execution firm access to view Tag 50 details; firm, associated entity, registration type, ATS team and effective periods.
Prior to adding a new user entitlement the user must:
l Have a valid CME Group Login ID.
Existing users with an active CME Group Login ID can be assigned entitlements directly.
l New users may be required to generate and provide a temporary token to the firm's front office admin manager.
To obtain a token, selectMy Profile > Generate New Token. The token is valid for seven days.
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To Add User Entitlements:
1. From the CME Customer Center - AdministrationMenu, selectUser Administration.
2. From the entitlements page that appears, select Add Entitlement.
3. One the Add Entitlement screen that appears, specify the following:
l User: Select a valid CME Group Login.
l + Add User: Add the same entitlements for additional users.
l Entity: Select from available entities, for which you are the authorized Admin Manager / Application Admin.
l Application: Request Center
l Profile: Select a Request Center - Tag 50 (Front Office) entitlement:
l Request Center - Tag 50 Read Only: View Tag 50 ID details, including: firm, associated entity, registrationtype, ATS team and effective periods.
l Request Center - Tag 50 Permissions: View Tag 50 details and manage trading firm access.
l Request Center - Tag 50 Full Access: Register new Tag 50 IDs, create ATS teams and manage team mem-bers.
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4. Click Add Entitlement.
If prompted, enter your password.
The request is processed, a message appears and an email confirmation is sent to all Admin Managers / ApplicationAdministrators.
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User / Firm AdministrationUser Administration functions enable authorized front, middle, back office administrators to manage user access to applicationsand services.
Permissions assignment begins with the Entity Officer (for Futures & Options) and Designated Person (for BrokerTec) who hasdirect contact with CME Group's Global Account Management to request services. Both roles can be performed by the sameindividual.
Self-Service Application Roles
The entity officer / designated administrator will receive entity-wide administration privileges for self-service applications andis responsible for assigning front / middle / back office application permissions to themselves and additional users, including:
l Admin Manager: The Entity Officer entitles at least two Front / Middle / Back Office Admin Managers to manage userapplication permissions.
l Application or Service Administrator: The Admin Manager or Entity Officer specifies assigns an Application or ServiceAdministrator to manage application user access and assign permissions to use, submit and approve self-servicerequests submitted by entity users.
l Application Users: Admin Managers and / or Application Administrators assign user entitlements for users to accessself-service applications to view and manage entity details.
Accessing User AdministrationTo access User Administration:
1. From the Customer Center menu, select Administration > User Administration.
2. On the Search Entitlements page, the following options are available:
a. Search Entitlements: Search existing users, to view or manage entitlements.
Prior to adding users or entitlements, perform a search and verify currently assigned firm and userentitlements.
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Fields are optional and partially entered criteria return all matching results.
l Entity - The clearing firm, designated on the CME Customer Center Self Service Agreement, at which theuser will be entitled.
l Application - Self-service user administration applications.
l Profile - Based on assigned entitlements for all available applications, firm-wide.
l Status
l User - CME Group Login User ID, Name, Email address.
Column / View Settings
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l Clear - To clear results and perform a new search.
l Sort - Sort the selected column in ascending / descending order.
l Column Settings( ) - Show / hide columns, by selecting / deselecting checkboxes.
Expand Scope ( ): To view entitlement details.
Revoke ( ): Select, then confirm the deletion / revocation.
Edit ( ): In the Edit Entitlement window that appears, expand the user's entity entitlement to view and editassigned privileges.
After making updates, select Save.
Note: Entities cannot be edited from this screen.To change the entity, delete the user entitle and create it again.
b. Add Entitlement: Add application entitlements for one or more users.
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c. Copy Entitlements: Prior to copying, the new user must have a valid CME Group Login. Select the User and Pro-file, which applies the selected user's entitlements for the new user.
d. Revoke All: Revokes all user entitlements for the selected user.
BrokerTec Application RolesThe following list illustrates Application Roles that can be assigned to CME Globex - BrokerTec users.Application Profile / Entitlement Front
OfficeBackOffice
CME CustomerCenter - UserAdministration
l Admin Manager
l Application Administrator
x n/a
Firm AdministratorDashboard - SelfMatch Prevention
l Firm Admin Dashboard - Update - all
l Firm Admin Dashboard - Update - partial
x n/a
Firm AdministratorDashboard – SOxreports
l Firm Admin Dashboard - SOx reports n/a x
FirmSoft l Order Management – Order Inquiry + Cancel: View detailed order inform-ation including fill information and order cancel / replace history.
l Privileged Trader: Users with the BrokerTec GFE privileged trader role cancancel an individual order, multiple orders, all working orders and massquotes. Access can be restricted by firm, account and / or Order Entry Ses-
x n/a
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sion.
Globex Firm ID l Request Center – GFID Full Access
l Request Center – GFID Read Only
x x
Globex UserSignature
l Request Center – GUS Read Only x n/a
Algorithmic Trading l Request Center – BrokerTec ALGO Read Only x n/a
Order EntrySessions
l Request Center – BrokerTec Order Entry Full Access
l Request Center – BrokerTec Order Entry Read Only Access
x n/a
Drop Copy Groups l Request Center – BrokerTec Drop Copy Full Access
l Request Center – BrokerTec Drop Copy Read Only
x n/a
Market Datasessions
l Request Center – BrokerTec Market Data Full Access
l Request Center – BrokerTec Market Data Read Only Access
x n/a
Futures & Options Application RolesThe following list illustrates Application Roles that can be assigned to CME Globex - Futures & Options users.Application Profile /
EntitlementDescription Front
OfficeMiddleOffice
BackOffice
CMECustomerCenter - UserAdministration
AdminManager
l Manages the Registered Entity’s Application Adminsand users.
l Approves self-service requests that require author-ization.
l Removes access for end-users that no longer requireaccess.
Note: For registered entities, at least two AdminManagers are required. To access applications adminmanagers must also assign application entitlements tothemselves.
x x x
ApplicationAdministrator
l Manages user access requests.
l View entity, user and contact information.
Note: To access applications admins must alsoassign application entitlements to themselves.
AssetManagementFirm
AssetManagementFirm - Update
l View asset / currency summary, details and trans-actions status.
l Enter and manage asset pledges, amendments, with-drawals and view transactions status.
x n/a x
AssetManagementFirm - ReadOnly
View asset and currency summary and detail, includingtransaction status.
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CME Customer CenterScope Specify the Clearing Organization, Product Exchange and Clearing Firm data that the user can
access
SettlementFirm
SettlementFirm - ReadOnly
View asset / currency summary and detail, including assettransactions status, currency requirements and settlementvariation.
n/a n/a n/a
Scope Clearing Organization, Product Exchange and Clearing Firm data that the user can access
DeliveriesPlus Deliveries -Update
Provides clearing firm users with inventory and deliverymanagement capability for CME Group contracts.
n/a n/a x
Deliveries -Read Only
Provides clearing firm users the ability to inquire and viewinventory and delivery information of their CME Groupcontracts.
Scope Clearing Organization, Product Exchange and Clearing Member Firm and Trading Firm thatthe user can accessSelecting ALL enables user access to all trading firms that are available to the selectedEntity, Clearing Organization, Exchange and Clearing Member Firm.
FirmAdministratorDashboard
FirmAdministratorDashboard -Update - All
l View specialized reports in the Firm AdministratorDashboard (FADB), which contains information for allExecuting firms cleared, including: clearing mapping,iLink session IDs, Firm Registered Contacts, FirmSoftUsers & Entitlements, Cancel On Disconnect, FirmAdmin Dashboard Users, Messaging EfficiencyContacts and GCC Outbound Contacts.
l View iLink session passwords in the Firm Admin-istrator Dashboard (FADB).
l Enable / Disable Cancel on Disconnect (COD) func-tionality.
l Add, modify, and delete Clearing and Executing FirmMessaging Efficiency Program (MEP) contacts.
l View messaging metrics for CME Globex MessagingEfficiency Program.
l Submit CME Globex Messaging Efficiency ProgramRequest for Waivers (RFW).
l Request Self-Match Prevention IDs.
l View iLink session stats.
x n/a x
FirmAdministratorDashboard -Update -Partial
l Enable / Disable Cancel on Disconnect (COD) func-tionality.
l View messaging metrics for CME Globex MessagingEfficiency Program.
l Submit CME Globex Messaging Efficiency ProgramRequest for Waivers (RFW).
l Request Self-Match Prevention IDs.
l View iLink session stats.
Firm l View iLink Session statistics.
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AdministratorDashboard -View - SOxReport
l Available for CME Globex Futures & Options only.
Scope Execution Firm (For Update-All entitlement), Globex Firm ID (For Update-Partialentitlement) that the user can view / manage.
FirmSoft FirmSoft -Order Inquiryand Cancel
Users can view orders, order status and cancel an individualorder, group of orders, working orders and mass quotes.
x n/a n/a
FirmSoft -Order Inquiry
Users can view orders and order status, fill / aggregate filldetails.
Scope In the Privilege field, select the entitlement to assign to the user(s).Execution Firm (GFID), Privileges, Account Restrictions, Tag 50 Globex Operator IDRestrictions, Session Restrictions that the user can view / manage; no entry (blank) entitlesthe user to access all available data.
RiskManagementTools
RiskManagementTools - FullAccess
Clearing Member Firm or registered entity user that can viewand manage CME Group Risk Management Tools functions:CME Globex Credit Controls, Access Manager, Kill Switch, RiskManagement Interface.
n/a x n/a
RiskManagementTools - PartialAccess
Executing Firm Risk Administrators, at non-clearing memberfirms that can access and operate CME Group RiskManagement Tools functions: Kill Switch.
Drop CopyGroups
Drop CopyGroup - FullAccess
Create and manage Drop Copy requests. x n/a n/a
Drop CopyGroup - ReadOnly
View Drop Copy group details.
Globex FirmIDs
Globex FirmIDs - FullAccess
Create and manage Request Center -GFID requests. x n/a n/a
Globex FirmIDs - ReadOnly
View Request Center -GFID requests at the specified entity /firm.
iLink OrderEntry Sessions
iLink Sessions- Full Access
Create and manage Request Center - iLink Order Entrysessions.
x n/a n/a
iLink Sessions- Read Only
View Request Center - iLink Order Entry sessions. x n/a n/a
GlobexOperator (Tag50) IDs
Tag 50 FullAccess
Register new Tag 50 IDs, create ATS teams and manage teammembers.
x n/a x
Tag 50Permissions
Entitle execution firms to view CME Globex Operator IDs (Tag50 IDs), associated with their Registered Entity.
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Tag 50 View View Request Center - Tag 50 Operator ID details.
Assigning Application Administrator EntitlementThe CME Customer Center includes a self-service capability for Admin Managers / Application Admins, at Registered Entities, tocreate and manage CME Customer Center application user access, via the following roles:
l Admin Manager: Authorized, by the Entity Officer, as the person responsible for managing the Registered Entity’sApplication Admins and users of applications and services. AM(s) have authority to act as the approver of Self-Servicerequests that require the entity’s authorization. AM(s) are assigned access at the highest entity level and sub-entities(e.g. Globex Firm IDs) related to the Registered Entity. AM(s) are granted access to applications and service requestsdepending on the type of entity they are representing (Clearing Firm vs non-Clearing Firm) and whether they areresponsible for Front, Middle and/or Back Office.
AM(s) must exercise caution when assigning Application Admins as these resources will have privileged access and theability to grant access to end users for the applications that they are assigned. Access must be removed for end-usersthat no longer require access.
CME Group requires firms designate at least two Admin Managers, which are specified on the CME Group CustomerCenter Self-Service Agreement. To access tools, services and entitle other users, Admin Managers must initially add therequired roles to themselves, via the User Administration tool.
Note: To add / modify / remove Admin Managers, contactGlobal Account Management.
l Application Admin: The Application Admin (AA) is assigned entitlements to specific named Applications or Self-Servicemanagement functions, for managing users and/or requests. AA(s) can use the CME Customer Center to view entity,user and contact information under their access authority. AA(s) must initially add the required roles to themselves, viathe User Administration tool.
Prior to adding a new user entitlement the user must:
l Have a valid CME Group Login ID.
Existing users with an active CME Group Login ID can be assigned entitlements directly.
l New users may be required to generate and provide a temporary token to the firm's front office admin manager.
To obtain a token, selectMy Profile > Generate New Token. The token is valid for seven days.
To Add an Application Administrator:
1. From the CME Customer Center menu, select Administration > User Administration.
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2. Before adding new entitlements, CME Group recommends searching existing users to ensure users don't already havepermissions.
3. If the user is not found, select Back.
4. From the User Administration page, select Add Application Admin.
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5. On the Add Entitlement page, specify the following:
l User: Select one or more (+ Add User) users.
l Entity: Select the registered entity.
Select one or more of the following permissions.
l Related Entity: Clearing and / or Trading Firm(s).
l Profile Group: Front / Middle / Back Office.
l Application: Assigns all administrative entitlements for the selected application(s).
For a list of entitlements refer to BrokerTec or Futures & Options application roles.
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6. To finalize, select Add Entitlement.
For added security, enter your password, then select Submit.
The User profile page appears, with the updated profile(s) and user entitlement.
Adding User EntitlementsAuthorized Admin Managers and Application Admins can access the User Administration function to add and manageapplication entitlements for entity users.
Adding User EntitlementsThe following instructions describe and illustrate the process for adding application user entitlements.
Prior to adding a new user entitlement the user must:
l Have a valid CME Group Login ID.
Existing users with an active CME Group Login ID can be assigned entitlements directly.
l New users may be required to generate and provide a temporary token to the firm's front office admin manager.
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To obtain a token, selectMy Profile > Generate New Token. The token is valid for seven days.
To Add an Application User Entitlement:
1. From the CME Customer Center menu, select Administration > User Administration.
2. From the User Administration page, select Add Entitlement.
3. On the Add Entitlement page, select the User.
Filter the user list by entering the name or username (full / partial).
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Note: To add the entitlement for multiple users, select + Add User, then select the User(s) and enter aToken (if applicable).
4. Select the Entity.
For users with entitlements to one firm, this is selected automatically.
5. Select an Application and Profile (assigned entitlement).
Based on the application and Profile selection, the page refreshes to show additional Entitlements and Scope fields.
This example illustrates selection of the User, Entity, Firm Admin Dashboard application and availableProfiles.
6. Specify Scope details, if applicable.
The scope specifies application level configuration details, including additional permission and association with entities(e.g. clearing, trading firm, GFID) and exchanges.
To view a list of application entitlements, role permissions and scope details, refer to BrokerTec or Futures &Options Application Roles.
7. After specifying entitlement and scope details, select Add Entitlement and confirm by entering your CME Group Loginpassword, then click Submit.
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The user profile page and confirmation appears and an email is sent to the Admin Manager(s), Application Admin(s)and added user(s).
Note: Users are entitled for Applications, Exchanges, Entities and entitlements individually.To entitle a user for more than one Exchange and Entity or grant additional access (example: Adding AssetManagement, then Settlement Firm entitlements), repeat the above procedures.
Managing User EntitlementsThis following procedure describe the process to manage application user entitlements for existing users, including viewingcurrent users, adding entitlements, copying existing user entitlements to a new user, updating profile and scope, deleting,revoking, pending / activating entitlements.
To view and manage application entitlements and front / middle / back office details, refer to BrokerTec or Futures & Optionsapplication roles
To manage entitlements on the User Profile page:
1. On the User Administration - Search Entitlements page perform a search (for the user, entity, application or profile).
2. From matching search results, select the User, Scope or Action.
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Entitlements Page Actions
a. Select a User
b. View the User's Scope.
l - To manage the User's Scope, Expand the view.
Entitlements are listed individually, with additional management options.
l - Delete
l - Update
l -Make Pending
c. Actions: Affects all entitlements granted to the user, including other applications and services.
l - Revoke: Revokes user entitlements for all applications and services. This requires confirmation of thedeletion / revocation.
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l - Edit: Select to view and edit assigned entitlements.
User Actions
a. Select User: To view additional options, select the User.
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a. Add Entitlement: Refer to FirmSoft instructions.
b. Copy Entitlements: Prior to copying, the new user must have a valid CME Group Login. Select the User and Pro-file, which applies the selected user's entitlements for the new user.
c. Revoke All: Revokes all user entitlements.
d. Export to Excel
e. Expand Scope ( ): Lists individual entitlement details.
f. Revoke ( )
The following illustration shows the Revoke options on the User ID page.
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Select, then confirm the deletion / revocation.
g. Edit ( ): In the Edit Entitlement window that appears, expand the user's entity entitlement to view and editassigned privileges.
After making updates, select Save.
Note: Entities cannot be edited from this screen.To change the entity, delete the user entitle and create it again.
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i. - New: Assign additional entitlements to this user.
ii. -Make Pending: Temporarily deactivate the user.
To reactivate pending users, perform a search, select the User ID, expand the entitlement, then select thethumb up ( ) icon.
Note: Selecting the thumb down ( ) icon deletes the pending entitlement.
iii. - Deletethe selected user entitlement / scope.
iv. - Update: Privileges, Account Restrictions, Tag 50 Restrictions by selecting the Edit icon.
v. Session Restrictions: Delete and / or Add New Sessions.
Migrating FirmSoft EntitlementsThe following instructions describe the process to migrate FirmSoft entitlements from Clearing Firm Registered entities to Non-Clearing Firm Registered Entities.
A. The process begins with CME Group granting FirmSoft entitlements to Front Office AdminManagers (FOAM); at Clear-ing Firm Registered Entities.
B. Clearing Firm Registered Entity Admin Managers can use CME Customer Center - User Administration to grant AdminManager entitlements to additional users, including users atNon-Clearing Firm Registered Entities.
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C. After adding entitlements for Non-Clearing Firm Admin Managers, responsibility for FirmSoft administration can bemigrated to Non-Clearing Firm Registered Entity Admin Managers for a given Globex Firm ID (GFID).
Clearing and Non-Clearing Registered Entities will retain the ability to manage FirmSoft users (in User Administration),therefore, CME Group recommends the following:a. Clearing firm and non-clearing firm Registered Entities should decide who will manage entitlements for non-clear-
ing Registered Entity users.
l The clearing firm Registered Entity manages entitlements for all users for the GFID that it clears. This includesboth its own employees and the employees of the non-clearing firm Registered Entity; or
l The clearing firm Registered Entity continues to manage entitlements for its own employees for the GFID that itclears but the non-clearing firm Registered Entity manages entitlements for its employees independently fromthose managed by the clearing firm.
c. If the clearing firm chooses to no longer manage entitlements of non-clearing firm Registered Entity users (option1b), it is recommended that the clearing firm first generate a user report (instructions below) to capture the exist-ing FirmSoft entitlements for the non-clearing firm Registered Entity’s users.
d. A Front Office Admin Manager of the non-clearing firm Registered Entity will then manually re-entitle users viaUser Administration.
e. It is recommended the clearing firm remove entitlements once the non-clearing firm Registered Entity has con-firmed users have been added to User Administration. Once the users have been entitled by the non-clearing firmRegistered Entity via User Administration it is recommended the clearing firm remove entitlements from thosesame users from their own instance of User Administration so as not to have any duplication of entitlements for thesame GFID.
Viewing Application UsersClearing firms can use the Search Entitlements function to view a list of application users and their assigned applicationentitlements.
The application user list can be exported as a spreadsheet.
To view application users in the User Administration function:
1. From the User Administration page > Search Entitlements pane, select Entity: Clearing Firm Registered Entity.
2. Select Application: FirmSoft
3. Select Profile: FirmSoft Administration - Order Management
Status is optional.
4. Click Search.
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A list of application users and their assigned entitlements appears in the lower pane of the Search Entitlements page.
l To sort the list select column heading.
l To export the list, select the spreadsheet ( ) icon.
The file is saved to the default browser download location.
Adding Application AdminAn Application Admin (AA) can be assigned entitlements to specific Application functions to manage users and CME GlobexFutures & Options / BrokerTec requests.
AA(s) can use the CME Customer Center to view user entitlements, entity details, and submit entity requests permitted fortheir access authority.
For instructions see Adding Application Admin Entitlements
Adding User EntitlementsBefore using application functions, AA(s) must initially add individual application roles to themselves (example: FirmSoft) via theUser Administration - Add Entitlement function.
To view a video that illustrates this process, see FirmSoft Administration.
To add FirmSoft Application User Entitlements:
1. From the CME Customer Center menu, select Administration > User Administration.
2. From the User Administration page, select Add Entitlement.
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3. On the Add Entitlement page, select the User.
Filter the user list by entering the name or username (full / partial).
For new application users without existing entitlements, enter a token.
Note: To add the entitlement for multiple users, select + Add User, then select the User(s) and enter aToken (if applicable).
4. Select the Clearing / Non-Clearing Registered Entity.
For users with entitlements to one firm, this is selected automatically.
5. Select the Application: FirmSoft
6. Select the Profile: FirmSoft - Order Management
7. Specify Scope Details: The scope specifies application configuration details, including additional permission and asso-ciation with entities (e.g. clearing, trading firm, GFID) and exchanges.
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l Execution Firm (GFID): Select the CME Globex Firm Identifier (GFID)
Selecting N/A grants access to all Execution Firms , of the Registered Entity, and automatically grants access to newlycreated Execution Firms.
l Privileges:
Futures & Options Privileges
l FirmSoft - Order Inquiry and Cancel: Users can view and contact CME Group for orders, order status and cancelan individual order, group of orders, working orders and mass quotes.
l FirmSoft - Order Inquiry: Users can view and contact CME Group for orders and order status, fill / aggregate filldetails.
BrokerTec Privileges
l Order Management – Order Inquiry + Cancel: View detailed order information including fill information andorder cancel / replace history.
l Privileged Trader: Users with the BrokerTec GFE privileged trader role can cancel an individual order, multipleorders, all working orders and mass quotes. Access can be restricted by firm, account and / or Order Entry Ses-sion.
l Account Restrictions: Accounts which the user is enabled to view / manage.
No entry (blank): The user may access all accounts available to the firm.
l Tag 50 (Globex Operator ID) Restrictions: Globex Operator IDs which the user is enabled to view / manage.
No entry (blank): The user may access all operator IDs available to the firm.
l Session Restrictions: Select iLink Sessions the user can view / manage.
No entry (blank): The user may access all iLink Session IDs available to the firm.
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This example illustrates selection of the User, Entity, FirmSoft application, Profile and Scope.
8. To complete, select Add Entitlement and confirm by entering your CME Group Login password, then click Submit.
A confirmation appears and an email is sent to the Admin Manager(s), Application Admin(s) and added user(s).
Frequently Asked QuestionsQ. What entitlements can a non-clearing firm Registered Entity FOAM or Application Admin view and manage in User
Administration?
A. The non-clearing firm Registered Entity FOAM or Application Admin will manage entitlements for the Globex Firm IDs(GFID) it administers through Self-Service.
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Q. What entitlements can a clearing firm FOAM or Application Admin view and manage in User Administration
A. The clearing firm FOAM or Application Admin can view and manage FirmSoft entitlements for its employees. It can alsomanage entitlements for users of a GFID that it clears.
Q. Once a non-clearing firm FOAM or Application Admin is enabled to manage FirmSoft entitlements, what informationwill they see in User Administration?
A. The non-clearing firm Registered Entity FOAM or Application Admin will not see FirmSoft user entitlements unless theRegistered Entity was transferred ownership after its clearing firm was migrated to User Administration.
Q. How will a non-clearing firm Registered Entity FOAM or Application Admin know its users’ entitlements?
A. A non-clearing firm Registered Entity FOAM or Application Admin should request a FirmSoft user report from its clear-ing firm(s).
Q. What happens if an individual has two sets of entitlements (one from the Registered Entity and one from its clearingfirm) in User Administration?
A. The least restrictive entitlements will be enabled. For example, the ability to inquire and cancel is less restrictive thanthe ability to inquire.
Q. What happens if a non-clearing firm Registered Entity chooses not to manage FirmSoft entitlements?
A. User entitlements will remain as is unless changed by the clearing firm. In addition, the clearing firm will need to addentitlements for new users.
Q. How does a Registered Entity FOAM add / delete Front Office Admin Managers?
A. FOAMs can added / deleted using the Self-Service Maintenance form which is available from your Global Account Man-ager.
Q. How will a FirmSoft user be notified if their entitlements are changed?
A. Like today, users will receive an email when their FirmSoft entitlements have been changed.
Q. Can a non-clearing firm Registered Entity FOAM or Application Admin remove their clearing firm's FirmSoft access?
A. No. A non-clearing firm Registered Entity FOAM or Application Admin can only view and manage entitlements underits own Registered Entity and not its clearing firm.
Resources and ContactsCME Customer Center UserWebHelp - User Administration - FirmSoft (BrokerTec) or FirmSoft (Futures & Options)
Watch the CME FirmSoft User Administration tutorial.
For questions, contact Global Account Management at [email protected].
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