Client Support Services Portfolio Overview CSPO0615WBTS

Price: No Charge

Delivery: Online Course

Description: The course provides an overview of Dell's Client Support Services Portfolio, including the ProSupport product offerings.

Course Duration: 30 minutes

Who should attend: This course is targeted towards Dell channel partners sales representatives.

Course Objectives: By the end of this course, you should be able to:

Position client support within the entire Global Services Portfolio

Explain the value of Dell Client Support Services and describe the selling points of the

services

Engage customers in client support discussions

Identify the best support solution for a customer, given a specific scenario