Client and Campaign

8/8/2019 Client and Campaign

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Client and CampaignsClient and Campaigns

Calltronica LLC.Calltronica LLC.


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CalltronicaCalltronica

CalltronicaCalltronica is a dream of making ais a dream of making aBPO village and putting Bangladesh on theBPO village and putting Bangladesh on themap of the Global Outsourcing business.map of the Global Outsourcing business.

Acquiring a client was the breakthrough;Acquiring a client was the breakthrough;finding investment and assembling a greatfinding investment and assembling a greatteam is the icing on the cake. Now all it willteam is the icing on the cake. Now all it willtake are Baby steps to fulfilling that dreamtake are Baby steps to fulfilling that dreamand making large pots of money. We seeand making large pots of money. We see

CalltronicaCalltronica as the largestas the largest call center incall center inBangladeshBangladesh within next two years and thewithin next two years and thehighest revenue generator.highest revenue generator.


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The ClientThe ClientELETTO INTERNATIONALELETTO INTERNATIONAL

CORPORATIONCORPORATION


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Eletto International Corp.Eletto International Corp.Tasvir MirzaTasvir Mirza -- Founder andFounder and PresidentPresident

Tasvir has helped shape ELETTO INTERNATIONAL CORPORATIONs mission to be theTasvir has helped shape ELETTO INTERNATIONAL CORPORATIONs mission to be theworlds leading agency management firm focused on callworlds leading agency management firm focused on call--center outsourcing, contactcenter outsourcing, contactand help desk solutions. A Sales and Growth oriented professional who brings over 8and help desk solutions. A Sales and Growth oriented professional who brings over 8years of sales and Management experience to the companies he works with. He is theyears of sales and Management experience to the companies he works with. He is thevisionary behind ELETTO INTERNATIONAL CORPORATIONs strategic planning,visionary behind ELETTO INTERNATIONAL CORPORATIONs strategic planning,execution and alliances. His skills, knowledge and personal characteristics combine toexecution and alliances. His skills, knowledge and personal characteristics combine tooffer Marketing and Business Leadership that is superior in the industry.offer Marketing and Business Leadership that is superior in the industry.

ELETTO INTERNATIONAL CORPORATION benefits from Tasvirs 8+ years of executiveELETTO INTERNATIONAL CORPORATION benefits from Tasvirs 8+ years of executive

leadership experience. He is the formerOperations Manager of Frontierleadership experience. He is the formerOperations Manager of FrontierCommunications; a Florida based Call Center which made its mark as a leadingCommunications; a Florida based Call Center which made its mark as a leadingOutsourced service provider for the Education, TIMESHARE, LEAD GENERATION,Outsourced service provider for the Education, TIMESHARE, LEAD GENERATION,VACATION and Financial industries in the US. Tasvir is adept at motivating andVACATION and Financial industries in the US. Tasvir is adept at motivating andimproving the performance of sales teams of all sizes from all corners of the globe.improving the performance of sales teams of all sizes from all corners of the globe.

ResultsResults--oriented, professional, and enthusiastic; with charisma that is contagious;oriented, professional, and enthusiastic; with charisma that is contagious;Tasvir is a business builder who understands the sales process and its role in theTasvir is a business builder who understands the sales process and its role in theserviceserviceprofit chain. He is dedicated to sharing his knowledge and pioneeringprofit chain. He is dedicated to sharing his knowledge and pioneeringrevolutionary methods to develop both practical and profitable business solutions forrevolutionary methods to develop both practical and profitable business solutions forhis clients and agencies under his management.his clients and agencies under his management.

ELETTO INTERNATIONAL CORPORATIONELETTO INTERNATIONAL CORPORATION1140 NE 9TH AVE1140 NE 9TH AVE

FORTLAUDERDALEFORTLAUDERDALEFLFL--3330433304

PRESIDENTPRESIDENT--TASVIR MIRZATASVIR MIRZA954954--937937--29512951

561561--287287--3030 EXT3030 EXT--123123


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Benefits to ClientsBenefits to Clients

Eletto Int. Corp provides superior agency management of call center,Eletto Int. Corp provides superior agency management of call center,help desk, Internet marketing, collections and contact deskhelp desk, Internet marketing, collections and contact deskoutsourcing. The foundation for our agency management expertise isoutsourcing. The foundation for our agency management expertise isbuilt on solid experience and knowledge in 3 areasbuilt on solid experience and knowledge in 3 areas CustomerCustomerAcquisition, Operations and Client Services.Acquisition, Operations and Client Services.

We leverage our agency management expertise in conjunction withWe leverage our agency management expertise in conjunction withlongstanding relationships with both domestic and internationallongstanding relationships with both domestic and international

service providers to provide the following benefits to our clients:service providers to provide the following benefits to our clients:

Project Management Including:Project Management Including: Program DevelopmentProgram Development Training and Orientation of AgenciesTraining and Orientation of Agencies Remote Monitoring CapabilitiesRemote Monitoring Capabilities Script Development and EnhancementsScript Development and Enhancements

Agency Selection, Review and Certification ProcessAgency Selection, Review and Certification Process

Price Negotiations on Behalf of the ClientPrice Negotiations on Behalf of the Client

Communication and feedbackCommunication and feedback

HigherReturn on Investment (ROI)HigherReturn on Investment (ROI)

Peace of MindPeace of Mind


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ServicesServices

Client ServicesClient ServicesHelp deskHelp deskCollectionsCollectionsSalesSalesTech SupportTech Support

Call Center ServicesCall Center Services

Program Selection and DevelopmentProgram Selection and DevelopmentOrientation and TrainingOrientation and TrainingScript Development and EnhancementScript Development and Enhancement

BPOBPODataDataProgrammingProgrammingHR and AdminHR and Admin

TechnologyTechnologyManaged EnvironmentsManaged EnvironmentsSoft SwitchesSoft SwitchesPredictive DialersPredictive DialersCall Center Furniture and EquipmentCall Center Furniture and Equipment


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CampaignsCampaigns


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Special TTravelsSpecial TTravels

Offers tour packages with accommodations to customersOffers tour packages with accommodations to customersat bargain prices, sponsored by Resorts Condominiumsat bargain prices, sponsored by Resorts CondominiumsInternationalInternational RCI, the largest Timeshare company inRCI, the largest Timeshare company inNorth America.North America.

Package for 4 consists of :Package for 4 consists of :-- 7 days and 5 nights in Central Florida7 days and 5 nights in Central Florida

Rental Car with unlimited mileage for 7 days or 2 Adult tickets toRental Car with unlimited mileage for 7 days or 2 Adult tickets toDisney WorldDisney World

Orlando Magic Card worth $ 500 in discountsOrlando Magic Card worth $ 500 in discounts

4 tickets to Sun Casino Cruise from Daytona4 tickets to Sun Casino Cruise from Daytona

3 days and 2 nights in Grand Bahamas Island and cruise aboard3 days and 2 nights in Grand Bahamas Island and cruise aboardDiscovery Cruise line.Discovery Cruise line.

Package price $498 / $398 / $298 / $198Package price $498 / $398 / $298 / $198

Call Room Commission is 20% of proceedsCall Room Commission is 20% of proceeds


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Grand Vacation ClubGrand Vacation ClubHyatt, Marriott and HiltonHyatt, Marriott and Hilton

Grand Vacation club is anGrand Vacation club is aninnovative pointinnovative point--basedbasedreservations and exchangereservations and exchangesystem that gives Memberssystem that gives Membersextraordinary flexibility andextraordinary flexibility andleisure travel opportunities.leisure travel opportunities.

Deigned specifically for theDeigned specifically for thepeople who make vacation partpeople who make vacation partof their lifestyle, Our Hotelsof their lifestyle, Our HotelsGrand Vacation Club improvesGrand Vacation Club improvesboth their quality of ourboth their quality of ourmembers vacationmembers vacationexperiences and the economicexperiences and the economicvalue of travel.value of travel.

Resorts are in the mostResorts are in the mostdesirable destinations such asdesirable destinations such asin Orlando, South Beach, Lasin Orlando, South Beach, LasVegas, Hawaii, GrandVegas, Hawaii, GrandBahamas Island, British VirginBahamas Island, British VirginIslands, Mauritius, Maldives,Islands, Mauritius, Maldives,Langkawi, Pankor Islands, etcLangkawi, Pankor Islands, etc

Membership includes:Membership includes:

Quality accommodation, serviceQuality accommodation, serviceand amenitiesand amenities

Flexible point system availableFlexible point system available Dedicated vacation ownershipDedicated vacation ownership

resorts in some of the worldsresorts in some of the worldsmost desirable destinationsmost desirable destinations Owner resort exchangesOwner resort exchanges

throughout the Grand Vacationsthroughout the Grand VacationsClub system of resortsClub system of resorts

AwardAward--winning guest rewardswinning guest rewardsprogram, including more thanprogram, including more than9300+ Properties worldwide9300+ Properties worldwide

RCI offering vacation exchangeRCI offering vacation exchangeoptions at 3,700+ RCIoptions at 3,700+ RCItimeshare resorts worldwidetimeshare resorts worldwide

Unique adventure travel andUnique adventure travel andpremium cruises opportunitiespremium cruises opportunitiesavailable through Club Partneravailable through Club PartnerPerks.Perks.

PACKAGEPRICE :PACKAGEPRICE :PENDINGPENDING


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Debt Elimination/ReductionDebt Elimination/Reduction

Reducing Interest rates for prospectiveReducing Interest rates for prospectivecustomers by financial consultancy and savingcustomers by financial consultancy and savingcustomers a significant amount that they pay to theircustomers a significant amount that they pay to theirlenders. We also give them a software, financiallenders. We also give them a software, financialbooks, etc in a fulfillment package that we sent tobooks, etc in a fulfillment package that we sent tothe customers.the customers.

The Package price isThe Package price is CAD$690CAD$690 ororCAD$780CAD$780after taxes. Call Room Commission isafter taxes. Call Room Commission is Tk9,000Tk9,000 perpersale in the absence of an Online Merchant Account.sale in the absence of an Online Merchant Account.These are highThese are high--risk accounts and should primarilyrisk accounts and should primarilybe based in taxbe based in tax--free offshore locations, i.e. Virginfree offshore locations, i.e. VirginIsland, Panama, Dominican Republic, etc.Island, Panama, Dominican Republic, etc.

If a few Merchant A/Cs are maintained, thenIf a few Merchant A/Cs are maintained, thenthe PAYOUT per sale would be around CADthe PAYOUT per sale would be around CAD $300$300--CAD$350CAD$350 minimum.minimum.

This could be the mot lucrative campaign by far.This could be the mot lucrative campaign by far.


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UNICEFs Charity CollectionUNICEFs Charity Collection

Collecting funds for a good cause byCollecting funds for a good cause bycalling everyday people across the Globe.calling everyday people across the Globe.To convince them and coax the prospect toTo convince them and coax the prospect topart with their $$$ by the mercy of theirpart with their $$$ by the mercy of their

hearts. Donations from $1 to $5000+ willhearts. Donations from $1 to $5000+ willbe accepted, depending on their economicbe accepted, depending on their economiccondition.condition.

Donations could be for Hospitals,Donations could be for Hospitals,underprivileged, homeless, disasterunderprivileged, homeless, disaster

ravaged societies, etc.ravaged societies, etc. Package price and Commission structurePackage price and Commission structure

Pending.Pending.


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Operations TeamOperations Team

Jamshyd OsmanJamshyd Osman OperationsOperationsDirector/ManagerDirector/Manager

Ridwan AhmedRidwan Ahmed Ops SupervisorOps Supervisor

Md. Safkat UllahMd. Safkat Ullah Ops SupervisorOps Supervisor

Abdullah Al MamunAbdullah Al Mamun QualityQualityControl SupervisorControl Supervisor

Rezaul HasanRezaul Hasan Trainer and QCTrainer and QC Nabil HossainNabil Hossain Human ResourcesHuman Resources

ManagerManager


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Operations Director

OperationsManager

TrainingManager

QCManager

ITManager

AdminManager

CampaignManager

Supervisor

Team Lead

Telemarketers

Voice/Accent

Sales/ProcessTrainer

QCMonitor

QCAuditor

ITExecutive

HRManager

HRExecutive

AdminExecutive

Receptionist

OfficeStaff

FinanceManager

FinanceExecutive


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BPO INDUSTRY FACTSBPO INDUSTRY FACTSThe combined export earnings of the top 20 Indian BPO firms grewThe combined export earnings of the top 20 Indian BPO firms grewby 15 per cent to touch $6.1 billion in the 2009by 15 per cent to touch $6.1 billion in the 2009--10 fiscal, according to10 fiscal, according toa survey.a survey.

Though marginally lower than the growth of 17 per cent achieved inThough marginally lower than the growth of 17 per cent achieved inthe 2008the 2008--09 fiscal, export revenue of the top 20 BPO firms grew twice09 fiscal, export revenue of the top 20 BPO firms grew twiceas fast as that of the top 20 IT firms, which witnessed an increase byas fast as that of the top 20 IT firms, which witnessed an increase by7.8 per cent during the same period, according to the annual7.8 per cent during the same period, according to the annualDataquest Top 20 survey conducted by CyberMedia, South Asia'sDataquest Top 20 survey conducted by CyberMedia, South Asia'slargest speciality publisher.largest speciality publisher.

Export revenue of the oldest BPO firm, Genpact, grew by 12 per centExport revenue of the oldest BPO firm, Genpact, grew by 12 per centto Rs 4,592 crore (excluding IT revenues), the survey report said.to Rs 4,592 crore (excluding IT revenues), the survey report said.Genpact's BPO business earned the maximum export revenue out ofGenpact's BPO business earned the maximum export revenue out ofall the Indian BPO firms and was ranked No. 1 in the list.all the Indian BPO firms and was ranked No. 1 in the list.

The BPO division ofTCS, ranked No. 2 by Dataquest, grew by aThe BPO division ofTCS, ranked No. 2 by Dataquest, grew by awhopping 73 per cent to Rs 3,142 crore to close the gap withwhopping 73 per cent to Rs 3,142 crore to close the gap withGenpact. The recent acquisition of Citigroup's captive subsidiary byGenpact. The recent acquisition of Citigroup's captive subsidiary byTCS drove the company's high growth.TCS drove the company's high growth.

AfterTCS BPO, the other fastest growing companies were 3iAfterTCS BPO, the other fastest growing companies were 3iInfoTech, which saw export revenue grow by 49 per cent to Rs 779InfoTech, which saw export revenue grow by 49 per cent to Rs 779crore, Cognizant BPO (28 per cent growth to Rs 858 crore), Aegiscrore, Cognizant BPO (28 per cent growth to Rs 858 crore), AegisBPO (23 per cent to Rs 1,919 crore) and 24/7 Customer (18 per cent toBPO (23 per cent to Rs 1,919 crore) and 24/7 Customer (18 per cent toRs 660 crore), it said.Rs 660 crore), it said.

Eleven of the Dataquest Top 20 BPO exports firms recorded doubleEleven of the Dataquest Top 20 BPO exports firms recorded double--digit growth, while four registered negative growth.digit growth, while four registered negative growth.

The rest grew between four to nine per cent.The rest grew between four to nine per cent.

Documents

Client and Campaign