© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1Cisco Confidential 1© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco WebEx Meetings Server Update

Arnaldo Montaner

Consulting Systems Engineer

amontane@cisco.com

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Selling WebEx Meetings Server

Product Positioning2

Product Overview1

Competitive Landscape and Positioning3

Partner Promotions Sales Tools4

Roadmap: what’s coming for 2.0 and beyond?5

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

Product Overview

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

Cisco WebEx Meetings ServerAn Entirely New WebEx Deployment Model• WebEx meetings in a private cloud

Installed in your datacenter• All-in-one conferencing solution

Incorporates audio, web and video in asingle solution

• Same great WebEx user experienceWebEx clients for PC, Mac, iPhone, and iPad; high quality video; sharing, annotation, and collaboration tools; recording and playback etc.

• Software basedDesigned for Cisco UCS Servers + VMware

• Integrates with Cisco UC suiteExtends Cisco Unified Communications Manager to conferencing, and meeting escalation from Jabber. Also part of CUWL Pro

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

Target Markets• Customers that want full in house control

of their IT applications• Organizations with mandated compliance

requirementsPublic Sector, defense departments and contractors, intelligence agencies, etc.

• Companies particularly concerned aboutdata privacy and data security

Finance / banking, Healthcare, Insurance etc.• Markets that are Internet restricted / regulated

China, Russia, Mid East• Cisco Unified MeetingPlace install base• Cisco Unified Communications Manager

install base

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

WebEx User ExperienceIndustry-Leading Web Conferencing Solution• Comprehensive conferencing solution

that includes audio, web and video

• Rich set of real-time collaboration tools and features, as found in Meeting Center

Document, applications, and desktop sharingAnnotation and collaboration toolsIntegrated audio—participant list, active talker, video switching etc.Host controls—effectively manage meetingsRecording and PlaybackScheduling integration with Outlook 2007 and 2010Consistent, cross-platform experience on Windows, Mac, Smartphones and tablets

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

Active DirectoryExternal Firewall CUCM

Internal Users

IPv4 + IPv6Teleconferencing

Virtual Appliance(s)

Internal Firewall

IPv4 Web/Video/PC Audio Traffic from

Mobile Users

SAML 2.0Single

Sign On

Guest and Mobile Users

IPv4 Web/Video/PC Audio Traffic from

Internal Users

Web VM

Reverse Proxy VM

Media VM

Admin VM

Web VM

Media VM

Admin VM

Cisco WebEx Meetings ServerHigh Level Systems Architecture

http://www.cisco.com/en/US/docs/collaboration/CWMS/b_administrationGuide.pdf

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

Cisco WebEx Meetings ServerFeature Highlights

• Jabber integration • iPhone and iPad support• Support for VMware 5.1 (in addition to

v.5.0)• Support for Unified Communications

Manager 9.1 (in addition to v.7.1, 8.6 & 9.0)

• Secured for the highest security requirements, including 2048 Bit encryption keys

• Advanced Administration with a web based real time system dashboard

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

• Hosts can create up to 3 Personal Conferencing Number (PCN) accounts

• Each account consists of a Host Access Code and Attendee Access Code

• Accounts are available 24x7; no prior scheduling required

• Hosts can start audio meetings by dialing telephony access number, then entering Host Access Code and security PIN

• Attendees join by dialing telephony access number and entering Attendee Access Code

• Each time audio meeting is started, an on-line meeting is also automatically created

New in

v1.5

Personal Conferencing Number SupportBringing audio conferencing-centric features to CWMS

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

Set up LDAP Integration in 4 easy steps1. Set up CUCM

2. Perform Directory Sync

3. Turn on LDAP Authentication

4. Notify Users (Optional)

Cisco Unified Communications Manager (CUCM) acts as the gateway to LDAP

• No new software deployment required

• Aligns with existing UC integration model

Secure (SOAP over HTTPS)

LDAP Active Directory Support Use LDAP directory services for user management and authentication

New in

v1.5

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

C220 M3L Rack Server2-Socket Intel E5-2609, 4 Disks, 48GB of Memory

New Rack Mount Server Bundles for Cisco WebEx Meetings Server

C220 M3L Rack Server2-Socket Intel E5-2640, 4 Disks, 48GB of Memory

C220 M3L Rack Server2-Socket Intel E5-2640, 4 Disks, 64GB of Memory

C220 M3L Rack Server2-Socket Intel E5-2670, 4 Disks, 64GB of Memory

C460 M2 Rack Server4-Socket Intel E7-4870, 2 Disks, 64GB of Memory

C460 M2 Rack Server4-Socket Intel E7-4870, 4 Disks, 64GB of Memory

Rac

k M

ount

Ser

vers

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

Phase Out of Old Versions of MeetingPlaceCisco Unified MeetingPlace Express, 5, 6, 7, 8 reaching end-of-sale, -maintenance, & –support

Significantly Improved User ExperienceMarket leading voice, web, video, & mobile features to meet most demanding conf needs.

Cisco Unified MeetingPlace Customerswhy upgrade to Cisco WebEx Meetings Server?

Easy to Manage, Integrated, & SecureEasy install, monitor, manage, and update. Integrated to Cisco UC. Highly secure.

Monetary Incentives to UpgradeNo charge for MeetingPlace customers with UCSS contract, discounts for others

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

Product Positioning

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

WebEx Market Share Leader for Global SaaS Web Conferencing

Cisco WebEx

Leads the Market

52%Market Share

Source: Synergy Research 2012

CiscoWebEx52%

InterCall 4%Adobe 5%

Others 10%

Citrix Online 20%

Microsoft 9%

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

Cisco Conferencing Portfolio

Cisco WebEx Meetings Server• Private Cloud Conferencing Solution• Easy to use Management Interface• Optional High Availability• Meeting Center Experience• Outlook Calendaring Plug-In

• Cloud Based Conferencing Solution• Utilizes the PSTN or VoIP• High Availability• Enterprise Edition – Meetings, Training,

Events, Support• Customization Options• Broad range of 3rd party Plug-Ins

* Cisco Unified MeetingPlace is still available for purchase

• Audio, Video, Data Collaboration and Desktop sharing• Interoperability with Cisco Unified Communications• Multi-Platform support• Global Language support

Supported Collaboration Features

Cisco SaaS WebEx

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

Cisco WebEx Meetings Server• Designed for small mid-sized and large customers with up to 40,000

conference users

• Provides multiple levels of encryption including TLS/SRTP SIP Teleconferencing encryption

• Federal Information Processing Standard (FIPS) 140-2 level 1 compliant

• High-quality 360p resolution video experience for desktop, iPad, and iPhone

• Reduces conferencing costs:CAPEX one time licensing cost

• Requires Cisco Unified Communications Manager (CUCM)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

Competitive Landscape and Positioning

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

Cisco WebEx Meetings ServerSimpler and More Flexible

WebEx Meetings Server Details Comparison to MS Lync

User Licenses• No enterprise-wide

requirement (flexible) • Enterprise-wide requirement

Support and Maintenance (UCSS + ESW)

• UCSS 15% ($35 per user); multi-year discounts

• ESW 7% ($16)

• MS Lync is a 25% support and maintenance cost

Other Required Servers • VMware

• Hyper-V required for similar virtualization functionality

• SQL Server is required and expensive

Hardware • Four deployment options simplify sizing

• Sizing requires analysis around multiple server types (edge, mediation, etc)

Other• Cisco Unified

Communications Manager is required for teleconferencing

• NAS is required for recording

• Requires SIP Gateways• Survivable Branch Appliances• And more depending on the analysis

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

Why Cisco and WebEx Meetings Server?• WebEx Meetings Server provides: Mobility, Video conferencing, and Flexible

Deployment Models

• There is a similar user experiences across multiple platforms• iPhone, iPad, and Windows Jabber support

• There is an enhanced management console with admin reporting

• Designed to support the security standards of the United States Department of Defense

• Takes advantage of emerging trends, while protecting legacy investments – based on VMware

• Microsoft requires full deployment model• Hidden costs of addition server licenses (eg, SQL Server)• High-touch tech support (TAC) included without >25% annual fees

• Bandwidth Consumption documented and way better than the competition:

http://www.cisco.com/en/US/prod/collateral/ps10352/ps10362/ps10409/white_paper_c11-691351.html

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

Partner Promotions Sales Tools

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21

MeetingPlace Upgrade Scenario with a Cisco Unified Communications Software Subscription Contract• MeetingPlace Express/ MeetingPlace customer with a current UCSS

contract in place (incl. CUWL Pro pre-9.0… no entitlement CUWL Pro 9.0 and later)

• With valid UCSS contracts, customers will be able to migrate to WebEx Meetings Server

• License exchange based on MeetingPlace audio licenses1:1 for MP audio user licenses (10 MP licenses = 10 CWMS licenses)1:10 for MP audio port licenses (10 MP ports = 100 CWMS licenses)No additional credit for SaaS WebEx contract

SKU DescriptionMP-WMS-MIG-K9= Standard encrypted version

R-MP-WMS-MIG-AU-K9= Standard encrypted version, electronic delivery

MP-WMS-MIG-AU-K9= Audio unencrypted version

R-MPWMS-MIG-AU-K9= Audio unencrypted version, electronic delivery

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

MeetingPlace Upgrade Promotion without a Cisco Unified Communications Software Subscription Contract• MeetingPlace Express/ MeetingPlace customer without current UCSS

contract in place

• Eligible to purchase WebEx Meetings Server at 50% off list ($115 list price); requires 3-year UCSS purchase at standard price ($74 list)

• Maximum WebEx Meetings Server license eligibility in promotionUp to 1:1 for MeetingPlace audio user licensesUp to 1:10 for MeetingPlace audio port licenses

• Separate CUWL Pro Reinstatement Fee (~$135 per user list), plus required UCSS renewal for expired CUWL Pro customers

SKU DescriptionWXMSVR1-UP-K9 Standard encrypted version

R-WXMSVR1-UP-K9 Standard encrypted version, electronic delivery

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

Monetary Incentive with and without a UCSS Contract

Unified Communications Software Subscriptions No-charge exchange of Cisco Unified MeetingPlace audio for Cisco WebEx Meetings Server user licenses.

License Exchange Executed through Cisco Global Licensing Org (GLO).Software Downloads Available through Cisco Product Update Tool (PUT).

Customers Without UCSS New 50% off incentive for customers without UCSS

*** Current License Promotion:Advance to next-generation web conferencing platform.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 242424

Sales and Marketing ResourcesSupporting Your Sales Engagement Cycle

• At-a-Glance• Solution Overview• Ordering Guide• Data sheet• Sales Presentation• Assessment to

Quality Questionaire

www.cisco.com/go/cwms (Partner Resources)

• Sales Playbook• Data Sheet• Customer Qualifying

Questionnaire• Demo Resources• Promotion

Information

Product and Solution

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25

A2Q• All CWMS orders (incl. UCSS-based upgrades) will be placed on

Compliance Hold for near-term

http://tools.cisco.com/atoq/home.do?uiAction=getHome

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

Cisco WebEx Meetings Server - What’s Planned…

• Android Meeting Client• Support for up to 250 attendees in a Meeting• NAS Support• Outlook 2013 and Office 365 PT support• Windows 8 & Latest Browser Support

WebEx Meetings Server v. 2.0Scheduled for release: Early CY 2014

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27

Additional Resources• Cisco WebEx Meetings Server www.cisco.com/go/cwms

• Cisco WebEx Meetings Server Partner Resources https://communities.cisco.com/community/partner/collaboration/webex

• Enter into the discussions at the partner communities https://communities.cisco.com/community/partner/collaboration/webex

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

SummarySpecifically designed for Enterprise Businesses

Leverages Cisco investments with modern architecture

Full, integrated collaboration solution

Same great WebEx experience

Learn more: www.cisco.com/go/cwms

Join the Discussion: communities.cisco.com/community/partner/collaboration/webex

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29Cisco Confidential 29© 2010 Cisco and/or its affiliates. All rights reserved.