Cisco WebEx Event Center Assist Services

• Focus on your event — not the �technical details.

• Let your expert producer answer questions, administer polls and �support speakers.

• Take advantage of expert planning �and preparation.

• Get advice on best practices.

• Experts can assist with event scheduling and enrolment options.

• Put your plan into action with a dry run before the main event.

• Review the recording for reference or on-demand training.

• Receive enrolment and attendee reports.

• Request polling, Q&A and online �chat transcripts.

Before During After the event

Host extraordinary web events every time.

Deliver seamless events with expert help.Put on your next big event with confidence using Assist Services for WebEx Events. Get the attention and results you need from online meetings, seminars and web events. �WebEx Assist producers help every step of the way to ensure smooth execution and maximum ROI.

©2016 Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the US and other countries. A listing of Cisco’s �trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.

Ensure your event is successful with expert support.

Premium package Standard package

Consultation

Dry run

Pre-event support

Enrolment method selection

Full technical rehearsal

Preparation for your event recording

2 Hours

1.5 Hours

30 Minutes

Not Available

Not Available

30 Minutes

more services in the next page

• Identify event goals. • Review best practices and strategies. • Help with scheduling and invitations. • Build landing and enrolment pages.

• Outline the event agenda and plan. • Assign roles and responsibilities. • Determine how to handle disruptions.

• Ensure the host can start the event. • Verify event roles and responsibilities. • Help load the presentation. • Make sure presenters join successfully. • Answer any technical questions.

· Ensure the host can start the event. · Help load the presentation. · Make sure presenters join successfully. · Answer any technical questions.

• Offer advice about telephony options.

• Develop polls according to your goals.

• Help choose manual, auto or custom enrolment methods.

• Run through technical event details. • Review best practices. • Provide instruction on how to demonstrate,

poll, share your desktop and more.

• Set up to record. • Log in and test recorders.

· Set up to record. · Log in and test recorders.

Event strategy and prep

Timeline, assignments and a backup plan for your live event

Set-up and coaching before your event

Audio selection

Poll creation

Services

©2016 Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the US and other countries. A listing of Cisco’s �trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.

Premium package Standard package

Post-event results 1.5 Hours 1.5 Hours

• Provide easy access to your recording with a download link.

• Furnish enrolment and attendee reports.

• Create and provide polling, chat and Q&A transcripts.

• Provide easy access to your recording with a download link.

• Furnish enrolment and attendee reports.

• Capture and provide chat and Q&A transcripts.

Provide final event recording

Enrolment and attendee reporting

Chat, and Q&A results delivery

Services

A la Carte Services

Event hosting

Event planning and a dry run

Poll creation and management

Additional editing of your recording

Additional support hours

Need a bit more help?Add just what you need to your �Assist Services package.

In-event assistance 1 Hour 1 Hour

• Remain on hand to answer technical questions.

• Manage polling.

• Remain on hand to answer technical questions.

Monitoring and support during your live event

©2016 Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the US and other countries. A listing of Cisco’s �trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.