Chronological Resume IBM

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    Ng Jia Jia

    48, Jalan Jati, Taman Rimba

    28400 Mentakab, Pahang Darul Makmur.

    Email: [email protected] Phone: 010-2962799

    OBJECTIVE:

    y To seek career as It Helpdesk Analyst (Japanese speaking) where my language skillswill contribute and enhance the efficiency of the company.

    EDUCATION

    2008- Present : Bachelor of languages and linguistics (BA)- Expected to graduate in

    August 2011

    University of Malaya, Kuala Lumpur (UM)

    CGPA3.62

    Courses related: Japanese Proficiency, Japanese Literature, Japanese

    Civilizations, Japanese Culture, Japanese Translation

    2006-2007 : Sijil Tinggi Persekolahan Malaysia (STPM)

    Sekolah Menengah Kebangsaan Mentakab, Pahang

    Malaysian University English Test (MUET)- Band 4

    CGPA: 3.08

    Courses related: History, Business, Economic, General knowledge

    2001-2005 : Sijil pelajaran Malaysia (SPM)

    Sekolah Menengah Jenis Kebangsaan Hwa Lian, Pahang

    Result: 3As, 5Bs, 3Ds, 1E

    Courses related: Physics, Chemistry, Biology, Additional Mathematics &

    Modern Mathematics

    WORK EXPERIENCE

    November- Pusat Tuisyen Kosmos Gemilang, Petaling Jaya

    Present Teacher (part time)

    y As an assistant in teaching lower level ( Standard 3)y Controlled the class and students behaviors

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    July- August 2009 QS-First (M) Sdn Bhd, Damansara Utama

    Tele-surveyor

    y Assigned to call customers for feedbacksy Able to meet datelines and work well under pressurey Able to call 20 customers in one day

    December 2007 SJK (C) Khee Chee Temerloh, Pahang

    February 2008 Temporary Teacher

    y Gave and taught students homeworky Did daily report on the classes activities

    RELEVANT SKILLS

    y Independent and committed persony Able to work under pressure and meet datelinesy Highly motivated and responsibley Good communication and interpersonal skillsy Computer skills: Microsoft Office, Microsoft Excely Possess D class driving licensey Language: Able to comprehend and speak Mandarin, Japanese, English, Malay, Dialects (

    Hakka, Cantonese)

    MEMBERSHIPS

    2008-Present Japanese Club, University of Malaya

    2008- Present Japanese Foundation Kuala Lumpur

    CO-CURRUCULAR ACHIEVEMENTS

    2010 : University of Malaya, Japan Foundation, Malaysia

    - Volunteer of The 4th Annual Japanese Language Festival Had organized activities successfully which had around 500 participants

    throughout Malaysia

    : University of Malaya, Faculty of Languages & Linguistics

    - Participant of The 2010 Community Service Had organized activities successfully under Community Service and

    received good feedback from the Lovely Nursing Center

    : 4th

    Residential College, University of Malaya

    - Participant ofChoir Cluby Had participated in the competition organized by FESENI, University of

    Malaya

    2009 : 4th

    Residential College, University of Malaya

    - Participant of Choir Cluby Had participated in the competition organized by FESENI, University of

    Malaya

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