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Overview of campaign – Impetus and materials available
The OMA’s focus and available support– Conversations and the “5 Questions”
Current and future actions and implementations
Pacific Source Clinical Advisory Panel’s story
Note
Please feel free to type questions & comments as we go. We will pause for discussion/Q and A throughout.
Choosing Wisely
Choosing Wisely is an initiative of the ABIM Foundation to help physicians and patients engage in conversations about the overuse of tests and procedures and support physician efforts to help patients make smart and effective care choices.
http://www.choosingwisely.org/wp-content/uploads/2013/09/Choosing-Wisely-One-Pager.pdf
Background
Berwick DM, Hackbarth AD. Eliminating Waste in US Health Care. JAMA. 2012;307(14):1513-1516. doi:10.1001/jama.2012.362.
Overtreatment = $158 - $226 billion in 2011
Patient Safety
Three types of risks for screenings:
1. Procedure itself (radiation)
2. Imprecision (false-positives & negatives)
3. Treatment of non-clinically significant conditions (overdiagnosis)
http://www.cancer.net/navigating-cancer-care/prevention-and-healthy-living/cancer-screening
Physician Charter
A Commitment to Professional competence Honesty with patients Patient confidentiality Maintaining appropriate relations
with patients Improving quality of care Improving access to care A just distribution of finite
resources Scientific knowledge Maintaining trust by managing
conflicts of interest Professional responsibilities
Fundamental Principles• Primacy of patient welfare • Patient autonomy • Social justice
http://www.abimfoundation.org/Professionalism/Physician-Charter.aspx
Why Are Overuse and Misuse So Important?
• Potential for patient harm• Public health implications• Missed opportunity for more effective
care• Waste of precious resources
- Our patients time- Our time- Cost
Thoughts?
How do the ideas of waste, value and patient safety resonate?- Personally?- With your CCO’s focus?
Do you feel comfortable talking about these issues?
Sparking Conversations
Lists of “Top 5 Things Physicians and Patients Should Question”:
– Evidences indicates unnecessary – Frequent and/or costly ($ or harm)– Not usually controversial (“Top 5 top $5
Billion”)
Kale MS, Bishop TF, Federman AD, Keyhani S. “Top 5” Lists Top $5 Billion. Arch Intern Med. 2011;171(20):1858-1859. doi:10.1001/archinternmed.2011.501.
Top 5 Lists
http://cepac.icer-review.org/wp-content/uploads/2014/03/Prioritizing-Opportunities-for-Reducing-Inappropriate-Care-in-New-England_ACOG.pdf
Sparking Conversations
Consumer Reports created corresponding patient-centered materials:
– 60 Pamphlet Topics (Plain English & Spanish)
– Posters, Wallet-card– Videos, PSA
The gift that keeps…
9 societies in 2012 --> 60+ societies today
SEARCH
FUNCTION
www.choosingwisely.org
http://www.aafp.org/journals/afp/authors/ebm-toolkit/resources/choosing-wisely.html
But, “Choosing Wisely” is a game-changer. The advice comes not from payers or politicos, but from pedigreed physician groups. The specialty societies are not guessing; their lists of procedures contain copious scientific citations supporting the claims of overuse.
OMA Campaign
Two-year grant:– Awareness and education– Toolkits tailored by audience– Task force --> Focus on conversations
www.consumerhealthchoices.org/OMA
We can help with…
CustomizationPrintingTraining and educationBest practicesConnection to larger CW networkTechnical assistance
Communication Tips
1. Elicit concerns
2. Empathize
3. Recommend
4. Provide written information
5. Establish a plan
Actions
Review the recommendations
Start a conversationPromotionUse materials
http://blog.abimfoundation.org/
Quality improvement projects
Employee programsEducation
integrationEHR integration
KUMP-TV & PSA
Help Promote:- Website button- Blogs, newsletters, social media, videos,
magazine articles- Presentations
Social Media
I've asked what happens when I don't do anything. So far my doctors have been great. GO BEAV's!!!
Social Media
Commonly used medical tests and procedures are not always needed. In fact, sometimes more care can be harmful. Talking with your doctor is the best way to make sure you are choosing your care wisely.
Have you used these questions with your doctor? Can you think of a time that one or more of these questions might have been useful? Please share your story below.
Social Media
“I have not used these questions during a doctor visit. But I will sure do that in the future to help gage whether I'm getting the best care for myself. Thanks!”
Social Media
“I've asked what happens when I don't do anything. So far my doctors have been great. GO BEAV's!!!”
Oregon’s CCOs
HB 2859 – Task Force on Individual Responsibility and Health Engagement Recommendations: Value-Based Benefit DesignShared Decision-Making Tools
http://www.oregon.gov/OHA/OHPR/Pages/irhe.aspx
Clinical Advisory Panel’s Role
• CAP: a 17 member panel composed of physicians from a variety of fields, physical therapists, pharmacists, nurse practitioners
• Charter: - To review guidelines & prescribing practices- To help providers in our CCO provide better care- Review quality incentive measure performance &
provide feedback to providers- Review some transformation project proposals- Think about ways in which we can reduce waste
Clinical Advisory Panel’s Role
• The OMA and Choosing Wisely have given us better tools to talk with patients, encouraging us to use the five questions and help our patients be more informed:
- Find out where the patient is coming from – what are they expecting? Is that reasonable?
- Explain your reasons.- Make it clear that we are on the same side!- Make the plan clear, review red-flag signs and
symptoms
Clinical Advisory Panel’s Role
• CAP: a 17 member panel composed of physicians from a variety of fields, physical therapists, pharmacists, nurse practitioners
• Charter: - To review guidelines & prescribing practices- To help providers in our CCO provide better care- Review quality incentive measure performance &
provide feedback to providers- Review some transformation project proposals- Think about ways in which we can reduce waste
Contact Information
Website: www.consumerhealthchoices.org/oma
Facebook: Oregon Medical AssociationTwitter: @ORMedicine
Cassie Dictus, Program [email protected], 503.619.8000