Children’s social care questionnaires 2015: what children told us · 2019-04-30 · Children’s social care questionnaires 2015: what children told us How we use the information

Children’s social care questionnaires 2015: what children told us

This slide deck sets out what children and young people living or visiting children’s homes* and foster carers* told us.

You can find out what adults told us in the accompanying slide deck.

Background

Each year, Ofsted uses online questionnaires to gather views about children’s homes, secure children’s homes, adoption services*, fostering services* and residential family centres*.

The questionnaires are for children and young people, parents, staff, social workers and other professionals, such as independent reviewing officers.

These questionnaires ran from 4 February to 9 May 2015 and received responses from 27,715 individuals.

Children’s social care questionnaires 2015: what children told us 2


How we use the information

We use the responses, along with other information we have, such as previous inspection findings or any concerns, to decide when to inspect and what to focus on when we do.

We share response summaries with providers and local authorities to help them identify areas for improvement*.

We want the sector to know about the issues that were important to children and adults. So this year, we have published a data release and produced this presentation.

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3,271 children and young people told us what they thought was good about their children’s home or foster carers and what could be better.

The five most common themes that emerged were:

feeling safe and looked after

having staff who put them first

feeling like part of a foster family

having fun things to do and good food to eat

independence, responsibility and having a say.

What children and young people feel is important

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Feeling safe and looked after


Most children and young people told us they feel safe inside their home

The figure was lower for those in children’s homes.


Children told us they feel less safe outside their home


I love living with my foster carer because I always feel safe, happy and can always express my opinions on things that worry me or that make me happy. (12–15-year-old)

Children feel safe when they can depend on those caring for them

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They keep me safe and out of trouble and are well caring and do the best for me. (12–15-year-old)

I feel safe and staff help me to understand my past and why I am in care. They help me deal with my emotions and behaviour. (16–17 year-old)

I know that they will keep me safe. If I get hurt they will sort it out. (7–11-year-old)


Because of young people outside of the home that smash our windows. (16–17-year-old)

I don’t feel safe because I’m scared we might get broken into. (12–15-year-old)

Children don’t feel safe because of other children in their home or because of the local area

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When my foster brother is being told off and the foster carers aren't around he whispers threats to me and makes a fist. (7–11-year-old)

I often get bullied and threatened by the other young people and I feel like the staff do nothing about this. (12–15-year-old)


Staff don’t always make good decisions about who lives in the home

Children and young people are helped most of the time to deal with bullying

Having staff who put them first


Spend time with them, for example at one to one sessions or in activities.

Are caring, supportive and respectful.

Listen and talk to them about their feelings and any problems or worries they have.

Understand why they behave in a certain way and help them to deal with their behaviour or anger.

They also say it’s important to have enough staff in the home, including enough male or female staff.

Children and young people say that what makes a good member of staff in a children’s home are adults who:

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The impact of staff getting it right

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Staff look after me and give me support. I feel safe. Now I go to school every day and I have learnt to deal with some of my emotions more. (12–15-year-old)

The thing that is good about the home is that the staff are there for you when you need it and if you need support and you can have a laugh with them (16–17-year-old)

The staff always listen! There’s not a member of staff that doesn’t fail to make me smile when I’m at my lowest and they're always there when you need a chat or shoulder to cry on. (16–17-year-old)

If you need to talk to a member of staff then they will talk to you. If you feel sad or scared they will help you feel happy and safe. (12–15-year-old)


How can staff help more?

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For the staff to understand why I do certain things and why I sometimes go missing from home. (12–15-year-old)

They could help me manage my behaviour better. (16–17-year-old)

…listen and respect my views more often if not always, and try to understand my emotions and routines and be able to regulate the things that get me agitated and upset. (12–15-year-old)

They could talk more about are behaviour when we do something wrong to help us understand the situation better. (12–15-year-old)


Most children and young people are positive about moving into their children’s home and about the staff

Feeling like part of a foster family


It’s important to children and young people that they:

are welcomed into the family, feeling safe, loved, supported and respected

know that their foster carers are always there for them

feel that they are treated like a member of the family

are able to talk to their foster carers about any problems they have and being helped to get through difficult times

are helped to make good decisions in life.

Feeling like part of the foster family is important to children and young people

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…it just feels like I'm living with my family and not someone who just gets paid to look after me. (16–17-year-old)

My foster parents helped me to overcome some tough times and teach me to cook, clean, and manage money. (12–15-year-old)

When foster carers get it right

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My foster carers support me with my views and help me get through rough patches… I can talk to my foster carer if I had any troubles or if I was feeling down. My foster carer believes I can do well… my foster carer doesn't judge and makes me feel safe. (12–15-year-old)


Children and young people feel well looked after by their foster family and most children feel like part of the family

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Having fun things to do and good food to eat


A choice of fun and varied activities and the opportunity to try out new things.

At home this included having access to Wi-Fi, up to date computers and games consoles, a TV, a garden, sensory room.

Outside the home this included going on day trips, being able to join clubs, going swimming, visiting theme parks, going to the cinema and going on holiday.

Making friends and being able to spend time with friends.

Having their own bedroom and a nice bedroom.

Having a pet.

Having a good choice of food that they liked, and plenty of it.

Being able to help themselves to food.

Reliable vehicles so that they can be taken on trips and activities (for children in children’s homes).

What children and young people say is fun about being in their children’s home or with their foster carers

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What children and young people enjoy

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My foster carers take me on holidays and other places…we have lots of fun. (7–11-year-old)

I get to do activities I like and I get to spend time with my friends. We have nice food and I get to help with the cooking. (12–15-year-old)

Going out, holidays, doing lots of things never been able to do before. (7–11-year-old)

I get to bake and go and invite friends when the day is free… They have a dog and a cat which I can play with. Having my own room and feel safe. (12–15-year-old)

I now have a healthy diet and I have lots of different types of food. (7–11-year-old)

Independence, responsibility and ‘having a say’


Being able to personalise their bedrooms.

Being treated like a young adult.

Being given opportunities to put their own ideas forward.

Being prepared for when they have to move on and supported to develop helpful skills, for example, cooking, cleaning and managing money.

Being allowed to spend time outside their home and visit friends.

Given choices – for example about meals or activities to take part in.

Being involved in decisions – for example the decoration of their home.

Having pocket money and learning how to budget.

What children and young people* say helps them to be more independent, provides them with responsibilities and means they can ‘have a say’

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I am older than the other girls and I can stay out later if I have something special to do. (16–17-year-old)

What gives children and young people a sense of responsibility and independence

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The staff team are very supportive and help you out with anything you need a hand with e.g. advice, planning things, advocating. (16–17-year-old)My opinions count, staff

involve me in making decisions. I feel valued and respected. (16–17-year-old)

I learn a lot of things I haven't learnt before like to make my bed, clean my room, learn to be a man, and learn to have respect for adults and peers. (12–15-year-old)


What more gives children and young people a sense of responsibility and independence

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Would like more guidance about things that adults need to do, particularly with paying bills and for things when out. (under 11 years old)

They could improve by giving me more independence as in… teaching me to wear my uniform/home clothes by myself. Also they can improve by organising more meet ups with friends so I can learn to socialise with other people better. (age unknown)

Get us more involved in the way the home is run. (16–17-year-old)

I would like a job and wish there were more people to help me find one. (16–17-year-old)

I would like to go out in the community more often. (18 years or older)

Let me have more freedom. I feel they are too over protective. (16–17-year-old)

Those in children’s homes were less positive about having a say. 28

Most children and young people have a say about their care and are helped with independence skills

Those in children’s homes were less positive about having a say.

Those in children’s homes were less positive about having a say.

Ofsted on the web and on social media

www.gov.uk/ofsted

https://uk.linkedin.com/company/ofsted

@Ofstednews

www.slideshare.net/Ofstednews

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Children’s social care questionnaires 2015: what children told us · 2019-04-30 · Children’s social care questionnaires 2015: what children told us How we use the information