Cheque Book Issue

Cheque Book Issue

Table of ContentsIntroduction

Slide 2

Introduction  Business Scenario  Finacle CBS Process Overview  Step by Step Process  Demonstration  Summary

Cheque Book Issue Slide 3

Introduction

Lesson Objective

Duration

Intended Audience

To perform the process of issuing Cheque books to the account holders of Operative accounts in the Post Office working on CBS

2 Hours

Counter PA

Cheque Book Issue Slide 4

Business Scenario

A customer having a Savings account in post office approaches the Counter Assistant and requests for a cheque book. The Counter Assistant will log in the customer request. Let us see the process to issue cheque book in detail.

Cheque Book Issue Slide 5

ISSUE OF PERSONALISED CHEQUE BOOK THROUGH CPC

Cheque Book Issue Slide 6

Finacle Process Overview

Finacle CBS has the facility to issue cheque books to the savings account holders who are maintaining minimum balance of Rs.500/- and have Savings Account with Cheque Book.

Extending the cheque book facility to the account holder is scheme specific. Finacle has all the features that take care of the process of:

o Accepting a cheque book requesto Issuing of cheque bookso Obtaining an acknowledgment from the customer for receiving the

cheque booko Collecting charges at the time of issueo Maintaining cheque books

The system displays the account balance and the number of unused cheque leaves available with the customer at the time of issue.

Once a cheque book has been issues to a customer, it has to be verified by Supervisor.

The cheques to be issued must be available in the stock of that post office.

Cheque Book Issue Slide 7

Step by Step Process

Given below is the step by step process to perform cheque book request & issue in Finacle:

Issue :Invoke the Menu Option HICHB/ICHQB and select the function Issue.

Select the cheque book to be issued from the list displayed and submit. A message, “Selected cheque book issued successfully to Account” is displayed.

Invoke the menu HCHBM /CHQBIN to acknowledge the issue of a cheque, caution and inquire a cheque or to destroy a damaged cheque.

Verification of issue is done with the same menu HICHB/ICHQB by the Supervisor

The issue can be cancelled before verification using the function Cancel, in the menu HICHB./ICHQB

Request: Invoke the Menu Option HCHQREQ /CBR. Enter the account number and click on submit.

Cheque Book Issue Slide 8

Demonstration

Cheque Book Issue Slide 9

Congratulations!! You have successfully completed the lesson Cheque Book Issue using Finacle. Following are the summary of important points discussed in this lesson:

Finacle CBS has the facility to issue a cheque book to Operative account holders.

For verification of cheque issuance, the cheques must be available in physical stock as well as in the stock displayed in the soft copy.

The availability of cheques linked to an account and the status of each cheque can be inquired anytime.

A cheque can be placed in ‘Cautioned’ or ‘Destroyed’ status.

Cheque book issue register report can be generated or viewed by invoking the menu HCHBIR/CHQBIR

Cheque books requests can be tracked using the report and inquiry menu options CHQREP and CHQINQ respectively

Summary

Cheque Book Issue Slide 10

Any Questions?