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N I DUNG TRNH BY
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L I M GI I THI U ISO 9000 T`M NGUYN T C QU N L CH T L NG THEO ISO H TH NG QU N L CH T L NG THEO ISO B N YU C U C A ISO 9000
M HNH QU N L CH T L NG THEO ISO
KI M TRA CH T L NG S N PH M: THNH PH M CU I CNG KI M SAT CH T L NG: TH NGHI M, L Y M U(4M + 1I) M B O CH T L NG: GY LNG TIN KH`CH HNG? QU N L CH T L NG: V A M B O CL V A HI U QU KINH T QU N L CH T L NG TAN DI N: T N NG Y U T I
L I M
V N N N
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TR M B M C M GIANG T.HA
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1987ISO 9000
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