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charting a path to success Fiscal Year 08/09 Annual Report, strategic plan & 20 year vision E L A D A Faith, Hope & Love. Excellence. Teamwork. Integrity.

Charting a Path to Success

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Eliada's 2009 Annual Report, Strategic Plan, & 20 Year Vision

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Page 1: Charting a Path to Success

c h a r t i n g a p a t h t o s u c c e s s

Fiscal Year 08/09Annual Report, strategic plan

& 20 year vision

E L A D AFaith, Hope & Love. Excellence. Teamwork. Integrity.

Page 2: Charting a Path to Success

“Without a single dollar and without friends to pledge its support, the work had its beginning in prayers & tears which fanned faith into a flame of motion... but what has been done is so little compared with what is yet to be done.”

-Dr. Lucius B. Compton, Founder of Eliada (1909)

Table of ConTenTs

3 Historic Timeline

5 Letter from the President & CEO

7 Programmatic Descriptions & Achievements

21 Financial Performance

27 Strategic Plan & 20 Year Vision

41 Thank You to Donors

a brief history of eliada

Eliada, circa 1906. Dr. Compton is pictured to the far left.

Page 3: Charting a Path to Success

In 1903, Dr. Lucius B. Compton founded Eliada with a deep spiritual conviction to serve “the last, the least and the lost.” With little money, he began “Eliada Orphanage & Rescue Work” with a complete dependence on providential care. As the years went on Eliada grew to become a home and family to thousands of children with nowhere else to turn.

We continue Dr. Compton’s legacy of serving children and families in need through a diverse spectrum of programming designed to fulfill our mission: Helping Children Succeed. Today, we offer residential care, foster care, day treatment, case management, child development center services, and therapeutic recreation programming.

If you would like to learn more about Eliada, consider taking a tour of our historic West Asheville campus. Tours are offered each second and fourth Tuesday beginning at 10:30 am, and can be scheduled by phoning 828.254.5356 x 108 or emailing [email protected]. More information can also be obtained by contacting us:

EliadaPO Box 16708

Asheville, NC 28806828.254.5356 (phone)

828.259.5384 (fax)[email protected]

An aerial view of Eliada’s 200-acre campus taken in 2009.

a brief history of eliada

Page 4: Charting a Path to Success

1903Dr. Lucius B.

Compton founds Faith Cottage as a home for unwed

mothers.

1910A farm is given

to Eliada. Eventually, the

farm incorporated a dairy barn

that operated in conjunction with Biltmore Dairy.

1960’sResidential cottages

are built on Eliada’s campus,

transitioning the children

from dormitory living to cottage

accommodations.

1990’sEliada Academy

opens. Eliada converts to mental health services and

achieves national accreditation.

2006Eliada opens the

state’s first stand-alone Psychiatric

Residential Treatment Facility

(PRTF).

1906As the number of

children living in Faith Cottage grew,

Dr. Compton saw the need for an

orphanage, which he named ‘Eliada’,

a biblical word meaning ‘One for

Whom God Cares.’

1920’s - onEliada continued to grow, becoming a home for thousands of children. Throughout this time, Dr. Compton depended entirely on the farm and community support to continue his ministry.

1979Eliada’s Child Development Center opened and began providing daycare and summer camp programming to the community.

2000’sEliada introduces Enhanced Services and a minibike program begins. The RISE internship program is founded.

2010Responding to local and state need, Eliada transitions to an all-PRTF residential campus for high-acuity children and adolescents.

A Legacy of Caring...

Page 5: Charting a Path to Success

1903Dr. Lucius B.

Compton founds Faith Cottage as a home for unwed

mothers.

1910A farm is given

to Eliada. Eventually, the

farm incorporated a dairy barn

that operated in conjunction with Biltmore Dairy.

1960’sResidential cottages

are built on Eliada’s campus,

transitioning the children

from dormitory living to cottage

accommodations.

1990’sEliada Academy

opens. Eliada converts to mental health services and

achieves national accreditation.

2006Eliada opens the

state’s first stand-alone Psychiatric

Residential Treatment Facility

(PRTF).

1906As the number of

children living in Faith Cottage grew,

Dr. Compton saw the need for an

orphanage, which he named ‘Eliada’,

a biblical word meaning ‘One for

Whom God Cares.’

1920’s - onEliada continued to grow, becoming a home for thousands of children. Throughout this time, Dr. Compton depended entirely on the farm and community support to continue his ministry.

1979Eliada’s Child Development Center opened and began providing daycare and summer camp programming to the community.

2000’sEliada introduces Enhanced Services and a minibike program begins. The RISE internship program is founded.

2010Responding to local and state need, Eliada transitions to an all-PRTF residential campus for high-acuity children and adolescents.

A Legacy of Caring...

Page 6: Charting a Path to Success

letter from the president & ceo

“Make no little plans. They have no magic to stir men’s blood and probably themselves will not be realized. Make big plans. Aim high in hope and work, remembering that a noble, logical diagram once recorded will not die.” -Daniel Burnham

Dear Friends of Eliada:

This may be the most comprehensive and important document we’ve ever issued.

This annual report lists not only our accomplishments of the past year, but also introduces our strategic plan and 20 year vision for Eliada. The ideas reflected in the 20 year vision are nearly seven years in the making, beginning with Eliada’s very first strategic plan in 2003. The new initiatives, programs, and focus areas described herein are exciting, and all of us at Eliada are proud and humbled by the potential they hold to positively impact the lives of children and families in need.

If Helping Children Succeed is a cause close to your heart, this is a document you will want to read carefully.

Many of the ideas you will read about are ambitious, such as our goal to open a degree-granting vocational school specifically designed for youth transitioning from the social service and mental health systems. Young people aging out of foster care or residential care will attend the vocational school to learn valuable skills and trades to help them rise above the statistics that characterize their demographic. Rather than enter adulthood with few marketable skills or resources, graduates of our vocational program will enter the working world with specialized ability, a technical degree, and the ability to be self-sufficient.

To realize this and many other goals within this report will take the dedicated commitment of our staff, students, donors, volunteers, board, and community. It will take countless hours of

Page 7: Charting a Path to Success

research, planning, fundraising, and advocacy. Yet we cannot shy away because the goal is hard to reach; in the words of former Congressman Frank Clark, “If you can find a path with no obstacles, it probably doesn’t lead anywhere.”

We have accomplished lofty goals before. In our two previous strategic plans, we accomplished over 95% of the short and long-term objectives ahead of schedule. We have done the hard work of fleshing out our core values, looking honestly at our strengths as well as our weaknesses, and charting a focused and considered course to the future. Our foundation is solid, and, according to the plan outlined in the following pages, we are ready to enter a new era of service.

It has been said that a goal without a plan is just a wish, yet it takes more than just a plan to bring life to an idea. It also takes support. As a non-profit organization, Eliada was founded on the idea that not only do we serve the community, we also belong to the community. Each of you are a part of Eliada, and it will take each of you to make these goals a reality.

I will be upfront with you; if you are reading this report, you can expect a call from Eliada. We each have something unique to contribute to the future of this organization. Some may have financial resources, others may bring technical expertise, contacts, or volunteer time. We all have something important to give.

Thank you for taking the time to read this report. Share it with your friends, family, colleagues, and church members. If you have questions about any of these ideas or want to learn more, contact us. We operate with complete transparency and welcome the opportunity to share more about what we do.

Very Sincerely,

Mark C. Upright, J.D., M.B.A.President & CEOAttorney at Law

Page 8: Charting a Path to Success

what is eliada?

OUR MISSIONHelping Children Succeed

OUR VISIONTo provide the optimal learning environment to empower children and their families to succeed

OUR CORE VALUESFaith, Hope, & Love, Excellence, Teamwork, Integrity

OUR CORE PURPOSEEliada provides an environment in which children and their families can find their own unique gifts and strengths to reach their fullest potential

Page 9: Charting a Path to Success

Eliada is committed to providing the highest quality of care for each child and family it serves. The Eliada Model is a comprehensive, solution-focused treatment approach that integrates best practices with an individualized treatment process. Our model blends behavioral, educational and clinical components to systematically implement the most appropriate service delivery.

The Eliada Model focuses on the development of vital social, academic and community living skills. Through clinical and program consultation, person centered plans are developed with the child and family to meet the needs of each student. Ongoing assessment of each child’s plan is critical to maximize the child’s strengths and abilities to reach individualized treatment goals.

Each child and family is treated with respect, dignity and cultural sensitivity. Confidentiality is safeguarded and students’ care and treatment are characterized by competence and compassion. Health, safety, physical and emotional well-being of each student and family are paramount. Success is supported by involving families and communities. By working closely with individuals, families and agencies that are integral to the student, we are better able to provide treatment services that enable short and long-term success.

Every family has the capacity for growth and change, and every child needs a permanent, caring family. Eliada strives to reunify children and families, or when this is not possible, to secure a safe, loving and permanent alternative family.

TREATMENT

PROGRAMS

Psychiatric Residential Treatment Facility (PRTF) services for children and adolescents

Foster care

Therapeutic foster care

Day treatment at Eliada Academy

Clinical services

Community Support & Case management

Program Evaluation

treatment

Page 10: Charting a Path to Success

Before I stepped foot on Eliada’s campus I was a child that had no respect for others. I was involved in drugs, alcohol, and running away and saw no wrong in it. I was thirteen and had always struggled with anger, depression, and never being the popular kid in school. I had been to seven prior facilities and none of them seemed to provide the help that I needed. I remember sitting around a table with my counselors on my first day at Eliada. I thought, “I’m going to stay here, not talk to anybody, not make any friends, and get out. How hard could it be?” Within the next few months I struggled, not understanding that I had a whole world of opportunities at my fingertips. Living apart from my old life, I was isolated from the mistakes I’d made and all that was familiar to me. Isolation from the real world is what really helped me. It wasn’t total separation but it was enough for me to focus on my life. The sports and activities helped me get a break from dealing with my emotional troubles. I was involved in basketball, softball, track, and the NYPUM minibike program. We swam during the summer, went to the campus church on Sundays, and occasionally went on outings. I received two Silver Honor Roll certificates at Eliada Academy, the Martin Luther King Jr. award, NYPUM student of the month, art contest participant award, defensive player of the year award in basketball, best female comedian award, and two student of the month awards in English class. All of these activities gave me hope that I could change.

It took me seven months to realize what I had at stake. One night it finally hit me that Eliada was a second chance for me. I had two choices, I could stay in my same rebellious mindset and not change at all or I could give myself a chance and change for the better. That night I

looked up at the full moon and looked back at Cummings Cottage. I thought, “This Eliada experience is like walking uphill in sand. Its extremely difficult and tiring, emotionally and physically, but when you get to the top and look down you’ll see the hill that couldn’t hold you back. It’ll be the biggest feeling of accomplishment that you have ever felt. Take it one step at a time and you will make it.” I used to take three medications daily to control my emotions. Now, I’m completely off all of them. I have been in a foster home since August 2006. I have a wonderful relationship with my foster family and adore where I’m living. I will graduate high school in 2010 and plan on going to a four-year college in 2011. I want to move to Asheville and be an interior designer. I have been taking violin lessons for two years and I love it. I’m comfortable with school and my grades are better than they’ve ever been. I’ve been drug and alcohol free for a good while now and I couldn’t have done it with out support from Eliada. I’m ready to accept everything that life dishes out. I’m confident that I can make it through life successfully and never look back at what happened before. When I look back at my past I think that going to Eliada is what truly helped me change my life around. I’m proud of myself and I have no doubt in my mind that I can do anything as long as I set my mind to it. If it wasn’t for Eliada I don’t know where I would be today. I hope that I can reach out to youth in need through my success story and give them a sense of hope. Everyone can change but sometimes they need a shoulder to lean on or a solid foundation to depend on. Eliada was there to help me, to stick with me though rough times or good times, to give me something to temporarily depend on, and to help me be the person I was born to be.

Devon Reaches for the Stars

{ success story }

Page 11: Charting a Path to Success

Program Age & Gender

Socio-economicStatus

Ethnicity & Region of Origin

RepresentativePresenting Problems & Diagnoses

Case History& Representative Family Characteristics

Residential 8-18

75% Female

25% Male

80% Poverty/Low Income

20% Middle Income

79% Caucasian

7% African American

7% Native American

7% Biracial

65% WNC

Suicidal ideation; post-traumatic stress; major depression; physical & sexual abuse

3-22 prior placements; family structure characterized by frequent seperation, abandonment, mental health problems, domestic violence, financial instability, & suicide.

Foster Care & Therapeutic Foster Care

1-18

47% Female

53% Male

91% Poverty/Low Income

9% Middle Income

89% Caucasian

6% Biracial

5% African American

94% WNC

Suicidal ideation; running away; conduct disorders; post-traumatic stress; anxiety disorders; physical & sexual abuse; neglect

70% have prior placements; family structure characterized by frequent separation, abandonment, mental health problems, substance abuse, financial instability, domestic violence, unsanitary living environments, lack of supervision, & exposure to pornography.

Day Treatment 8-18

49% Female

51% Male

90% Poverty/Low Income

10% Lower Middle Income

80% Caucasian

7% African American

7% Hispanic

6% Biracial

73% Buncombe County

Aggression; attention problems; grief; abuse/neglect; mood disorders; attachment disorders; depressive disorders

1-5 prior placements; 40% performing one or more grades below grade level; family structure characterized by poverty, incarceration, dysfunction, substance abuse, & domestic violence.

Community Support & Case Management

5-19

63% Female

37% Male

90% Poverty/Low Income

10% Middle Income

89% Caucasian

11% African American

100% WNC

Self-injurious behaviors; physical & sexual abuse; neglect; aggression; depression; post-traumatic stress, conduct & oppositional disorders

0-10 prior placements; family structure characterized by mental illness, unresolved grief, substance abuse, incarceration, lack of structure, unsanitary living environments, and lack of accountability.

Treatment Programs: DemographicsTotal Served in FY 08/09: 307

who we serve

Page 12: Charting a Path to Success

Opened Earle Cottage, an unlocked 5-bed coed unit for young children in December, and reached full capacity in February. The first student graduated in April.

Responding to community need, we again expanded our PRTF program in late 2009. Cummings and Reuter cottages opened as PRTF units in September & November, thereby bringing our total capacity to 39 students.

Provided a crisis bed in Lions PRTF for the Western Highlands Network eight-county area. Crisis bed placements assisted children and families with stabilization of emergent situations, providing time to work on family issues and preventing costly psychiatric hospitalizations. All students were returned to their family, foster family, or group home after a 5-7 day crisis stay.

Made history with the first-ever PRTF theater performance on campus. Reynolds girls prepared and starred in their own unique version of Snow White & The Seven Dwarfs. Lions and Reynolds students worked for several weeks on an adaptation of Romeo & Juliet, while Earle children presented a talent show and student art exhibit.

Implemented on-site medical care for dentistry and x-rays.

Implemented a new residential staffing schedule which improved staffing patterns and job performance while lowering costs.

Three children were adopted by their foster parents, and 3 children were placed in guardianship with their grandmother/foster mother.

Employed an experienced foster care recruiter and trainer who trained and licensed eight new foster homes.

Joined the NC Chapter of the Foster Family Treatment Association.

Converted to a field-based model with staff working out of their homes and agency vehicles, equipping staff with agency laptops, internet connections, copier/fax machines, and cell phones.

treatment highlights

Psychiatric Residential Treatment Facility (PRTF) Program

Foster Care & Therapeutic Foster Care

Page 13: Charting a Path to Success

Employed a new Education Director with vocational and technical education certification, administrative certification, experience as a middle school principal, and curriculum/instruction experience.

Employed a Title l Teacher to provide educational assessments & individualized instruction for students reading 2 or more levels below grade level.

Held the 3rd Annual Eliada Academy Winter Formal. Students and staff gathered at Eliada’s recreation center for prom photos, dinner, and dancing.

Restructured clinical services, adding a part-time psychologist to handle court commitments and a fourth therapist to meet the increased need for therapy and clinical supervision. Promoted an experienced therapist to the position of Clinical Director.

Two clinicians presented a workshop on Dialectical Behavior Therapy (DBT) with horses and adolescents at the national Equine Assisted Growth and Learning Association (EAGALA) conference in March.

Converted to a field-based model with staff working out of their homes and agency vehicles.

Achieved significant milestones with several clients, i.e. graduation from high school, completion of a nursing tech program, honor roll in public school, and obtaining a first job.

Piloted a longitudinal survey covering all areas of child well being (employment, living environment, education, physical and mental health, spiritual health, etc.). Implemented the full survey on July 1, 2009 in all program areas.

Successfully completed the Duke Endowment grant including transition to our current Program Evaluation Coordinator assuming management of the evaluation processes on July 1, 2009.

Revised logic models and outcomes measured based on experience in FY08. Standardized data collections processes with clear follow up and accountability.

Day Treatment

Clinical Services

Community Support & Case Management

Program Evaluation

Page 14: Charting a Path to Success

Eliada’s Child Development Center serves over 400 infants, preschoolers, and school age children each year. Combining an enriching environment, highly educated staff members, and a dynamic approach to learning, Eliada’s education programs aim to instill a positive self-concept from a very early age. The educational model, called Foundations, is based on the core ideas that:

l Each child is unique;

l Development occurs in predictable patterns;

l Young children are active learners;

l Many factors influence a child’s development;

l Children with disabilities learn best in inclusive settings.

Child Development programming focuses on emotional and social development, health and physical development, language development and communication, and cognitive development. Our programs have attained 5-star licensing and are accredited by the National Association for the Education of Young Children (NAEYC).

EDUCATION

PROGRAMS

Child Development

Preschool

More at Four

Afterschool

Summer Camp

education

Page 15: Charting a Path to Success

Successfully maintained 5 star licensing (all programs), as well as NAEYC accreditation.

Teacher Karen Jeter was honored at the annual family choice awards for her work with special needs children. This is the second year in a row she has achieved this honor.

Engaged in a new nutrition initiative to set high food standards and incorporate farm-to-table concepts within the preschool curriculum.

Director invited to serve on the “Ready School” committee for Buncombe County schools.

Through membership with Buncombe County Local Interagency Community Council, continued to advocate for Early Intervention Services in the community.

Successfully graduated 86 children through the More at Four program.

Teachers Tara Robbins and Jennifer Donati presented 2 workshops at the Early Childhood Western Regional Conference.

More at Four audits completed with full compliance.

Expanded the afterschool program to serve an average of 95 children each school year.

Created an outdoor classroom for homework and arts & crafts activities.

Intensified partnerships with schools and families to become more involved with high-risk children and a bigger part of their individual learning plans.

Worked with a school age specialist toward quality enhancement.

Creation of “The Bully Project”; produced by the children, for the children to educate on bullying and the consequences of bully behavior.

Increased summer camp capacity to serve 154 children and adolescents.

education highlights

Child Development

Preschool

More at Four

Afterschool

Summer Camp

Page 16: Charting a Path to Success

Joshua began attending Eliada’s “More at Four” program in late August of 2009. “More at Four” is a free kindergarten readiness initiative designed to ensure that all children are able to enter school with basic skills and an equal chance for success. The program is especially helpful for children with developmental delays and can be an important opportunity for early intervention.

Joshua was a perfect candidate for the program, having been recently diagnosed with Autism. His mother had become concerned that Joshua didn’t speak very often, instead expressing himself through temper tantrums and angry outbursts. She hoped that his experience at Eliada would help him work through these issues before he went to public school.

Fear of new environments can be a hallmark of autism, and Joshua initially struggled at Eliada. He had difficulty with transitions and interacting with other children his age. His tantrums continued and at times he would even hit his classmates to get their attention.

Joshua’s teachers realized that in order for him to feel comfortable, Joshua needed a special routine and consistent structure to follow every day. They also realized the importance of modeling appropriate ways to express feelings and needs. The other classmates helped Joshua by guiding him to play nicely, often saying “Use your words, Joshua!”

Joshua now feels secure and happy in the classroom, and has made friends with many of the other children. He is able to interact with his peers and express basic needs using words in English and Spanish. With guidance and lots of hugs from his teachers, Joshua isn’t hurting his friends and loves playing with them. He enjoys sitting down for story time and repeats the words aloud. His tantrums have ceased and he can often be seen with a big smile on his face! His mother reports that Joshua wakes up every morning at 5:30 am and tells her, “Mama, escuela!” (“Mom, school!”).

The most important thing Joshua learned during his time in the More at Four program is the self-assurance to succeed in kindergarten. Now, he can enter school with basic knowledge and, more importantly, the communication and social skills that will enrich his relationships with teachers and peers.

Last year, 86 young students graduated from the More at Four program at Eliada. They took part in a graduation ceremony complete with caps, gowns, and diplomas, walking the stage in the presence of their teachers, families, and friends. We can only hope that for these students, this ceremony was only the first in a series of celebrations of the scholastic accomplishments they will achieve over their academic careers.

More at Four in Action

{ success story }

Page 17: Charting a Path to Success

Program Age & Gender Socio-economicStatus

Ethnicity & Region of Origin

Presenting Reasons for Enrollment

Special Needs

Child Development (Preschool)

Infant: 17.75%; 12-23 months: 17.75%;

2 years: 25.64%; 3 years: 28.21%; 4 years: 10.26%

61.54% Female

38.46% Male

Poverty/Low Income: 48.69%

Middle Income: 20.51%

High Income: 20.51%

(7.6% Unreported)

64% Caucasian

21% Multiracial

10% Hispanic

5% African American

93% Buncombe County

92% Working parents

8% Parents attending school

97% None

3% Asthma

More at Four 4 years: 80%

5 years: 20%

52% Female

48% Male

Poverty/Low Income: 78%

Middle Income: 2%

High Income: 6%

(14% Unreported)

70% Caucasian

12% Multiracial

8% Hispanic

4% African American

4% Native American

100% Buncombe County

44% Kindergarten readiness

34% Working parents

10% Parents attending school

10% Development needs/physician referral

68% None

6% Developmental delay

6% Speech/language delays

4% Asthma

2% ADHD/ADD

4% Other

Afterschool & Summer Camp

5-10 years: 88%

10-15 years: 12%

56% Female

44% Male

Poverty/Low Income: 60%

Middle Income: 9%

High Income: 14%

(17% Unreported)

77% Caucasian

10% Hispanic

7% African American

6% Multiracial

86% Working parents

8% Parents attending school

6% Development needs/physician referral

57% None

16% ADHD/ADD

11% Asthma

9% Speech/language delays

3% Developmental delays

1% Autism

1% Learning disabilities

3% Other

Education Programs: DemographicsTotal Served in FY 08/09: 411

who we serve

Page 18: Charting a Path to Success

Enhanced Services provide a unique opportunity for our students to participate in engaging, fun and challenging activities that they may otherwise not have the opportunity to experience. Each of the programs is designed to build confidence, instill a healthy lifestyle and teach important character development traits. Whether it is learning to ride a dirt bike, care for a horse or responsibly complete the duties of an after-school job, the Enhanced Services programs bring enrichment, excitement and unique opportunities for growth to each of its participants.

The Enhanced Services department strives to make the students’ experience challenging, fun and rewarding. By exposing students to unique opportunities in a supportive environment, we hope students learn the confidence to try new things and experience success in healthy and productive activities. In this department relationship are built, self-esteem is heightened, success is experienced and A LOT of fun is had by students and family members of all ages!

ENHANCED SERVICES

PROGRAMS

National Youth Project Using Minibikes (NYPUM)

Therapeutic Animal Stewardship Cooperative (TASC)

Intramural Athlethics

Spiritual Development

Independent Livng

enhanced services

Page 19: Charting a Path to Success

Two residential leadership staff became certified NYPUM instructors.

Implemented students setting three personal development goals to earn riding time; students who met goals rode on Slippey Mountain and traveled to other communities to ride on special courses.

Eliada sent four high-achieving NYPUM students to the national NYPUM rodeo in Massachusetts, and is in the early stages of planning to host the 2010 Southeast Regional NYPUM rodeo on Eliada’s campus.

Established a Junior Leaders program to reward hard work in the program and keep students involved after they graduate from Eliada.

Developed standard Horsemanship / Character Development Curriculum.

Added a miniature horse, five goats, and a llama to the TASC family.

Strengthened Eliada’s relationship with Paws With A Purpose, a local non-profit. Hosted Paws With A Purpose certification day and developed an animal-assisted therapy curriculum specialized for our students.

Transitioned to intramural athletics teams to better serve high-acuity students.

Developed a standard Junior Golf/Character Development curriculum.

Partnered with Aston Park to offer tennis clinics to treatment students.

Built a relationship with UNCA student athletes who are volunteer coaches for Eliada students.

Developed and implemented a spiritual development philosophy and guidelines. Hosted daily evening and morning prayers in the cottages, two church services on Sunday, a Sunday school class, a weekly girls youth group, Bible study for secured cottages, and another weekly Bible study for any student who wishes to participate.

Offered summer jobs for students working in maintenance, child development, and community-based jobs.

enhanced services highlights

National Youth Project Using Minibikes (NYPUM)

Therapeutic Animal Stewardship Cooperative (TASC)

Athletics

Spiritual Development

Independent Living

Page 20: Charting a Path to Success

At Eliada, we are training the next generation of Human Services professionals and developing leaders within our own organizational structure. We believe in the power of on-the-job education, and in the idea of developing the skills and talents of our employees while tackling management-level problems.

We founded Eliada Institute in 2006. Eliada Institute is comprised of middle managers who meet monthly to work on a project of their choosing. Typically, these projects are broad-based efforts to improve the lives of our students and staff. While they work, they learn managerial skills and gain the ability to think holistically about intradepartmental issues outside of their normal focus area.

Many of our programs offer internship opportunities in partnership with local colleges and universities. In addition, we operate our own post-graduate residential internship program for new college graduates.

PROGRAMS

Residential Interns Seeking Excellence (RISE)

Clinical Internship Program

Child Development Internship Program

Eliada Institute

professional leadership development

Page 21: Charting a Path to Success

In the past fiscal year, recruited 26 RISE interns from local colleges such as UNCA, Mars Hill, Warren Wilson, and Appalachian State, as well as from other areas including the United Kingdom and South Africa.

Four graduating RISE interns stayed on for a second year to serve as lead RISE staff.

RISE staff members provided invaluable service and flexibility during the snow storms of 2009/2010, ensuring that our residential cottages stayed fully staffed despite crippling blizzards and ice storms that prevented off-site staff from traveling to work.

Hosted 2 clinical interns who went on to receive Master’s Degrees in Community Counseling.

One intern presented “Integrating Play Therapy with Art and Music for Grieving Children and Adolescents” at the North Carolina Play Therapy Conference. Another intern provided specialized training on “Communication Techniques to Help With Rapport” to our staff in the cottages.

Due to the success of our previous interns and the valuable experience they gained at our site, our program has grown and we currently have 3 interns. We also developed a relationship with Appalachian State University to provide an internship site for their students in their Clinical Mental Health Counseling program.

Currently hosting two Master’s Level interns in the Child Development program.

Developed a purchasing policy to improve the nutritional value of foods served in the cafeteria and cottages. Increased the agency’s emphasis on fresh fruits and vegetables and set concrete standards for food quality.

Began the process of researching and recommending best practices in employee evaluation; preparing to rework the internal employee evaluation form based on this research.

leadership highlights

Residential Interns Seeking Excellence (RISE)

Clinical Internship Program

Child Development Internship Program

Eliada Institute

Page 22: Charting a Path to Success

financialperformance

Page 23: Charting a Path to Success

revenue 2009 2008

Medicaid $6,406,851 $5,848,179

State & County $1,764,112 $1,529,099

Private Pay $449,617 $426,216

Grants & Gifts $369,465 $437,139

Eliada Foundation $273,666 $959,301

Miscellaneous $10,818 $11,279

Total Revenue $9,274,529 $9,211,213

expenses 2009 2008

Personnel $6,679,953 $6,658,498

Program $1,202,995 $1,208,728

Occupancy & Communications $875,204 $925,973

Professional Fees $298,525 $292,789

Training & Travel $63,828 $85,964

Depreciation $88,100 $84,145

total expenses $9,208,605 $9,256,097

proft/(loss) $65,924 ($44,884)

net assets $868,736 $802,812

Eliada Homes, Inc.Statement of Activities

July 1, 2008 - June 30, 2009

These financial statements have been prepared on the accrual basis of accounting and conform to accounting principals generally accepted in the United States of America as applicable to not-for-profit organizations.

Page 24: Charting a Path to Success

assets 2009 2008

Cash $225,235 $171,089

Accounts Receivable $763,173 $758,775

Pledge Receivable $0 $20,000

Rec. from Eliada FDN $648 $19,525

Inventory $7,945 $5,926

Prepaid Expenses $56,744 $78,968

Property & Equipment $257,432 $218,706

Perpetual Trust $185,700 $221,800

total assets $1,496,877 $1,494,789

liabilities 2009 2008

Accounts Payable $114,420 $128,921

Payroll Liabilities $355,450 $440,827

Other Liabilities $10,353 $27,142

Lease Payable $40,345 $0

Long-term Debt $107,573 $89,479

Payable to Eliada FDN $0 $5,608

total liabilities $628,141 $691,977fund balance

Unrestricted $671,325 $492,087

Temporarily Restricted $11,711 $88,925

Permanently Restricted $185,700 $221,800

total net assets $868,736 $802,812

total liabilities & fund balance $1,496,877 $1,494,789

Eliada Homes, Inc.Statement of Financial Position

June 30, 2009

Page 25: Charting a Path to Success

revenue 2009 2008

Grants and Gifts $644,246 $797,496

Rental Income $199,572 $190,392

Special Events $71,287 $71,718

Investment Income ($12,244) $86,373

Unrealized Profit/Loss on Investments ($433,231) ($209,712)

total revenue $469,630 $936,267

expenses 2009 2008

Development $408,268 $373,098

Scholarships $5,105 $8,889

Grants to Eliada Homes $45,280 $593,961

Depreciation $197,161 $180,753

total expenses $655,814 $1,156,701

profit/(loss) -$186,184 -$220,434

net assets $10,745,762 $10,931,946

Eliada Foundation, Inc.Statement of Activities

July 1, 2008 - June 30, 2009

Eliada Foundation is a not-for-profit corporation that exists and operates exclusively to support Eliada Homes, Inc. in the mission of Helping Children Succeed. The Board of Directors for Eliada Foundation is charged with the management of the physical plant comprising the campus of Eliada Homes. Additionally, the Board is responsible for capital development of Eliada Homes through securing funding for operational and capital needs and by safeguarding existing assets.

Page 26: Charting a Path to Success

assets 2009 2008

Cash $511,426 $155,740

Accounts Receivable $13,856 $7,773

Investments $1,814,881 $2,261,245

Pledge Receivable $34,869 $347,619

Prepaid Expenses $8,214 $0

Prepaid Marketing Material $0 $1,368

Utility Deposit $3,500 $0

Property & Equipment $8,371,513 $8,191,266

total assets $10,758,259 $10,965,011

liabilities 2009 2008

Accounts Payable $6,820 $19,148

Payroll Liabilities $5,029 $0

Accounts Payable to Eliada Homes, Inc. $648 $13,917

total liabilities $12,497 $33,065fund balance

Unrestricted $9,600,080 $9,962,427

Temporarily Restricted $295,595 $119,432

Permanently Restricted $850,087 $850,087

total net assets $10,745,762 $10,931,946

total liabilities & fund balance $10,758,259 $10,965,011

Eliada Foundation, Inc.Statement of Financial Position

June 30, 2009

consolidated net assets 2009 2008

eliada homes &eliada foundation

$11,614,498 $11,734,758

Page 27: Charting a Path to Success

14

12

10

8

6

4

2

0

-2

p p

pp p

l

l

l l

l

qqqqq

n

n

n

n n

11,057,059 11,120,342

11,614,49811,734,75812,000,076

8,463,654 8,371,3139,270,921

8,997,787

9,542,313

7,282,548

8,308,020 8,662,727

9,263,105 9,391,181

2,389,120

1,084,9981,306,353

2,027,899

1,047,858

91,342-469,257

-128,491314,814201,906

FY 05 FY06 FY07 FY08 FY09

Fund Balance Total Revenue Total Expenditures Grants & Donations Investment Incomep n l q

(Mill

ions

)

Five Year TrendsEliada Homes & Eliada Foundation

(Consolidated)

Over the past five years, Eliada has achieved remarkable growth and stability. Even during the recession of the past two years, our fund balance has remained favorable and our total revenue was not drastically affected. Major changes, however, can be seen in our investment income and, to a lesser extent, our donations. Eliada is well poised to meet the financial challenges posed by the realization of goals within the most recent strategic plan, and looking forward to a rebounding of investment income and a resurgence in donations through the institution of a capital campaign.

Page 28: Charting a Path to Success

Eliada is proud of its ability to be proactive and innovative. This is only accomplished by careful monitoring of quality and fiscal indicators, effective communication within the organization, and a continuous strategic planning mechanism to ensure optimum performance. Eliada began this organized approach in 2003 by conducting an environmental scan including surveys of students, parents, referral agencies, legislatures, school administrators, community activists, foundations, and donors. We also conducted SWOT (strengths, weaknesses, opportunities & threats) analyses for each of our program services. We developed quality and financial objectives and reviewed Eliada’s position as a provider of quality services in North Carolina.

Once this process was completed the Senior Management and Board of Trustees met for a two day retreat to review this information and develop short and long term goals for Eliada. After just two years into that strategic plan (2003 – 2006), Eliada had accomplished 98% of the identified goals. The agency achieved a new level of financial stability through the development of managerial tools, policies, and procedures.

In 2006, Eliada began the second strategic planning process. This strategic plan focused on the organizational culture and how we would perform our services as an agency. The team reaffirmed Eliada’s mission and vision statements and developed

Core Values: Faith, Hope & Love, Excellence, Teamwork, & Integrity. These values became the foundation upon which staff and board members are recruited, trained, and hired. They help us identify quality candidates, wrestle with tough decisions, and unify us in our quest to create the optimal learning environment.

Along with the identification of core values, the 2006 strategic plan also outlined 36 new objectives and initiatives. Again, over 95% of the objectives identified have been completed to date; a true testament to the power of strategic planning.

Our most recent strategic plan focuses on the direction Eliada will take over the coming decades. What programs will we expand? What new initiatives will we consider? Who should we serve? How should we respond to community need? These are just a few of the questions the strategic planning process answered.

At the end of the planning process, we had more than a plan; we had a vision. The coming pages will outline Eliada’s 20 year vision, including bold new ideas to serve children and families in completely innovative ways. We invite you to be a part of this exciting time in Eliada’s history, as we realign our programming toward the next century of Helping Children Succeed.

strategic planning at eliada

Page 29: Charting a Path to Success

Strategic Plan&

20 Year Vision

Page 30: Charting a Path to Success

Convert to new Medicaid service definitions for day treatment, therapeutic family services and case management.

Feasibility Study: Add Substance Abuse Treatment to Eliada’s continuum of care. Implement if all criteria are satisfied.

Feasibility Study: Add therapeutic family services in homes owned by Eliada adjacent to the campus. Implement if all criteria are satisfied.

Write the Eliada Model, including specific behavioral models for each treatment unit. Incorporate evidence based practices and interventions in all services.

Create the optimal mix, size, and viability of treatment services within the Critical Access Behavioral Health Agency (CABHA).

Develop and implement expanded therapeutic based vocational, animal, horticultural, recreational, and other curriculum options to promote success in treatment for the diversity of children referred to Eliada’s Mental Health Services.

Longitudinal tracking of students for 10 years after leaving Eliada’s services.

Develop computerized student goal tracking and feedback loop that students use to track their own progress.

Virtual Goal Coach for Students - Utilizing Artificial Intelligence, internet and “bot” technology, the virtual goal coach would be developed for a specific student’s goals to track progress and provide guidance and encouragement for the student. Supplement to existing staff involvement.

Expand After-School Services by increasing PARC enrollment by 30 students.

Develop early interventions services to address:

l Learning Delays & Disabilities

l Physical Disabilities

l Autism

l Hyperkinetic and Behavioral Disorder

l Post Traumatic Stress, Neglect and Abuse

20 year vision: Eliada is a community of highly integrated educational, treatment and character development programs for children, families and the greater community, utilizing horizontal and vertical integration to achieve its mission.

shorT-Term ob jeCT ives

Page 31: Charting a Path to Success

One of the most ambitous and forward-thinking goals outlined in Eliada’s most recent strategic plan is the formation of a new vocational school for youth transitioning from the mental health or social service systems.

Organizations like Eliada have long been troubled by the startling long-term outcomes for youth who transition from foster care or residential care to adulthood. Unequipped for success in the real world, these young people are at extreme risk for homelessness, incarceration, substance abuse, and lifelong dependence on social services.

Realizing that skill development was a critically important component of tackling this challenge, Eliada began an aggressive independent living program in 2003. This series of classes and community field trips taught young people how to open a bank account, access medical care, apply for college, and much more. In addition, we began heavily promoting Eliada Foundation scholarships to youth who were ready to begin college.

Surprisingly, very few students ever took advantage of the scholarship opportunity, and those that did often floundered when given the ultimate freedom and lack of structure that typifies the collegiate experience. We realized that more needed to be done to ensure these young people didn’t fall through the cracks.

Now, we are in the early stages of launching a vocational program specifically tailored to these youth. The program will offer a bridge to adulthood

and provide structure and support to youth who may not have an adult in their lives to turn to for help. Best of all, students will walk away from the program with an associate’s degree in an applied trade, giving them real-world skills and opportunities to become truly self-sufficient.

This is an innovative program unlike any other in North Carolina, and we hope it will be a model for other organizations to follow in piloting similar initiatives. Preliminary thoughts on curriculum offerings include food tech, HVAC, facilities management, green technology, and turfgrass management. The specific strategic goal attached to this project is as follows:

Implement plan to pursue accreditation by 2012:

l Identify Foundation(s) to fund program during

accreditation period of 1.5 years;

l Develop educational/trades program of study;

l Identify 8 initial students for the program;

l Address housing needs;

l Hire/train staff;

l Goal: Full accreditation and trades program that

can be funded completely by Pell Grants, Social

Security, and foster care funds;

l Identify and determine other trades to

incorporate after accreditation is achieved.

Establishing a Vocational Program at Eliada

{ big ideas }

Page 32: Charting a Path to Success

20 year vision: Eliada breaks the cycles that prevent children and their families from succeeding.

Feasability study/needs assessment: adding Adoption Services to Eliada’s continuum of care.

Feasability study/needs assessment: add outpatient and community-based Substance Abuse services to Eliada’s continuum of care. Implement if all criteria are satisfied.

Implement and expand array of services for families of children in treatment, including:

l Parent & Sibling Support Groups

l Parent Training Classes

l Multi-Family Therapy

l Financial and Legal Counseling

Eliada will increase the intensity in which it works with families. Focus on family clarification, reunification, and permanency.

Development of effective aftercare services to ensure continued success for our students and families.

Develop family access to electronics to track student progress; Parent training customized for each family from a library of trainings delivered via internet.

Parent Partnership- Provide expanded parent teacher conferences, parent volunteers, parenting classes, parent support groups and Parent Advisory Committee.

Research and develop funding (grants) to provide services to families:

l Legal, Financial & Housing Counseling

l Immigration Assistance

l Language and GED Courses

l Identification and linkage to Social Services.

shorT-Term ob jeCT ives

Page 33: Charting a Path to Success

Strengthening Family Partnerships

{ big ideas }

Longitudinal studies show family involvement is a direct corollary of student success. At Eliada, our role is to provide families with the tools, skills, and other resources to work in partnership towards their child’s treatment goals.

Last year, we began a new initiative designed to encourage family involvement from the first day of admission. Families sign an agreement stating the expectations for them in their child’s treatment process. Participation in meetings, therapy sessions and therapeutic contact with their child is essential to the process. This effort was successful in our residential services and saw 90% of families participating in treatment. The agreement is now being used in foster care and day treatment.

Now, in our new strategic plan, we are taking our commitment to family involvement to a whole new level. By offering educational programs, parenting classes, and support groups for parents and siblings, we hope to help families create a community network they can draw on for support.

In the coming years, student goals will be tracked using an electronic system accessible through a secure website. At any time, parents will be able to chart their child’s progress, dialogue with their child’s case manager or therapist, and learn about their child’s successes and challenges. Parents will also be able to access a library of trainings, lectures, and resources to help them prepare for their child’s transition home.

We will offer specialized parent trainings on the Eliada Model of care in the hopes of sustaining continuity after a child leaves Eliada. Families will be invited to participate in therapeutic recreation opportunities with their children, creating bonding experiences and offering opportunities for therapists and staff to demonstrate the Eliada Model in action.

Better transitioning planning will be supported by creating an environment in which families can openly examine their strengths and challenges. We plan to implement a standardized assessment tool to measure family communication which can be used in therapy sessions. We will construct an observation space for clinicians and will train therapists in an evidenced-based treatment focusing on changing parent-child interaction patterns. Practicing skills learned in family therapy and in our treatment services during weekends at home will be part of the process.

Many of the families we serve are challenged by outside issues that, while they deeply impact our students, have heretofore been outside of our service area. Legal problems, financial literacy, housing issues, immigration challenges, and health problems are just a few of the many things that can impact family situations. Eliada plans to train staff members to help parents access specialized resources and work through individual challenges.

Page 34: Charting a Path to Success

20 year vision: Eliada is an extremely beautiful environment where architecture, art, nature, and functionality are intertwined.

Facility committee will create a 10 year capital budget for improvements/maintenance of existing facilities.

Access utilization for all facilities and determine future needs for Eliada. Work with Eliada Foundation to develop a master construction plan. Develop a successful capital campaign to fund master plan.

Feasability study: increase housing for staff on campus. Explore linkage with Mountain Opportunity Housing utilizing Compton Place and Wind Ridge.

Create optimal fitness & recreation center in the historic dairy barn. Complete rehab of roof & exterior walls. New HVAC systems. Fitness area with weight room, aerobics & climbing walls.

Construct a full challenge course with low and high ropes, zip line and repelling walls for use with students, family and staff teams.

Feasability: Build a multi-purpose facility to house a training center, meeting rooms, administration and development offices.

Feasability: Construct a chapel for agency and public usage on the top of Slippy Mountain.

shorT-Term ob jeCT ives

View from horseback riding trail across Slippey Mountain.

Page 35: Charting a Path to Success

A Master Plan for the Future

{ big ideas }

At Eliada, our vision statement is to create the optimal learning environment that empowers children and their families to succeed. We believe in the importance of creating an environment that not only honors the children in our care, but gives students a feeling of pride in being a part of Eliada’s campus.

With an eye toward sustainability, we take pride in our continual efforts to renew aging facilities. Allred, home of Eliada Academy, is on the National Register of Historic Places. Health inspections of our cafeteria and student cottages return scores of 100%, which is a testament to the immense importance we place on maintaining high standards for our physical plant.

Over the past seven years, Eliada has invested nearly two million dollars in capital improvements. This investment was absolutely necessary to bring our century-old campus to a level that illustrated our core value of “Excellence.” Now, as we embark on the realization of the agency’s twenty year vision, Eliada is taking this focus on environmental enhancement to a new level.

Our twenty year vision provides for the development of a plan for unprecedented environmental enhancements. This “master plan” will endeavor to make the best possible use of our existing facilities and identify construction or renovation projects that will be supportive to our success. The end product will be the creation of a

campus environment that our students, staff, and community can truly be proud of.

The first phase in the creation of the master plan will be to contract with an architect and/or organizational development consultant. Working with leadership staff and the facilities committee of the Board of Trustees, this consultant will use our twenty year vision as a template for creating a plan that provides full utilization of Eliada’s 200-acre campus.

Clearly, the implementation of the master plan will require a significant investment of time and resources, not just on the part of Eliada, but for the community as well. The second phase in the master plan process is the successful development of capital campaigns to secure the financial elements.

This is an exciting time to be a part of Eliada, and all of us have something unique to contribute to the twenty year vision. In the coming months, look for more information on opportunities to become involved.

Page 36: Charting a Path to Success

Expand training options for experienced treatment staff and foster parents.

Provide Qualified Professional training on family dynamics; group work with families and engaging resistant families in treatment.

Expand RISE program to include a residency program for professionals in their respective fields. Include accounting, human resources, and MIS. Goal of 1,000 applicants/year for RISE positions.

Develop departmental succession plan. Identify core competencies required and develop training resources to address those needs.

Develop virtual human resources specialists - utilizing artificial intelligence, internet and “bot”, the virtual HR specialists could collect initial information for applicants for employment, inform supervisors of training requirements for their subordinates, and provide basic policy and practice training.

Achieve rating in the top 25% tier for wages and benefits in the market and service arena.

Develop an Enhanced Retirement Plan that would allow an employee in direct line services to retire with a secured standard of living.

20 year vision: Eliada has highly skilled staff who find their work rewarding.

shorT-Term ob jeCT ives

Page 37: Charting a Path to Success

Residential Interns Seeking Excellence

{ big ideas }

The Residential Interns Seeking Excellence (RISE) program was one of the first new initiatives CEO Mark Upright brought to Eliada when he arrived in 2002. The RISE program offers new college graduates the opportunity to rotate through Eliada’s core service areas, gaining valuable experience and on-the-job training. Students commit to serve for one year and in exchange receive housing including utilities, meals, and a living stipend.

All of the service areas involve direct care, working with children and adolescents who have mental health diagnoses. Rotation through the different service areas provides interns with experiences in treatment planning and implementation, documentation, family team process, case management, crisis management and permanency planning.

RISE is truly a win-win program. The students benefit from the youthful enthusiasm of RISE interns, who are able to build their resumes and learn more about human services. For Eliada, the program has saved nearly $800,000 in staffing costs since its inception.

RISE interns are recruited through the career centers of colleges and universities, online internship placement services, and through limited regional and statewide advertising. Some RISE interns are from our local community, but Eliada has hosted RISE graduates from all over the country and across the globe. To date, RISE interns have hailed from South Africa, England, France, and Jamaica.

Roughly 40% of RISE graduates go on to positions of leadership within Eliada, and the remaining 60% leave to attend graduate school in social work and other related fields. Two RISE graduates have gone on to law school, and one is currently serving in the Federal Bureau of Investigation.

Realizing the success of the RISE program, our new strategic plan includes an ambitous expansion. We hope to open the program not just to potential human services employees, but also to those who are pursuing careers in accounting, human resources, and information systems technology.

This expansion will include the development of standardized trainings and learning opportunities for new interns, and further establish Eliada as an organization committed to training the next generation of leaders. Like our current RISE internship offerings, we anticipate that these new opportunities will be in high demand. Our goal is to create such valuable learning experiences that the volume of new applications will exceed 1,000 per year.

Page 38: Charting a Path to Success

20 year vision: Eliada extends its mission beyond our organizational boundaries.

Develop a training series for treatment, education and management services. Market to other non-profits and children’s services organizations.

Develop career planning opportunities for current employees. Identify and assist employees who desire management career tracks in obtaining knowledge and skills to pursue opportunities both inside and outside the Eliada organization.

Work extensively with State and Federal Administrative Divisions to address quality and cost effective service delivery. Introduce and advocate for a single chart of accounts, standardized allocation methodologies, and computerized variance reporting.

Develop linkages with Family and Juvenile Courts to provide preventative, treatment and educational services. Develop a Parent Coordinator Division to provide mediation services. Seek Foundation funding for judicial services.

Develop an employee incentive program to encourage community volunteerism and involvement in civic associations. Rotary, Lions, Elks, Boy Scouts, Girls Scouts, Youth Recreation leagues.

shorT-Term ob jeCT ives

Page 39: Charting a Path to Success

20 year vision: Eliada sustains a culture that embodies our Core Values: Faith, Hope & Love, Excellence, Teamwork, & Integrity.

Complete an employee handbook to include Eliada history, performance expectations, organizational structure and values, as well as operational guidelines. Develop hard copy as well as on-line version.

Produce an updated video to include information on each department of Eliada. Include performance expectations, attire, boundaries, interpersonal relationships and linkage between each department and Eliada as a whole.

Improve record retention system. Identify optimal placement of record archives on campus. Purge all non-required records. Develop effective and efficient document retrieval system. Develop full electronic storage system.

Computer scenario modeling for Financial/Program options.

shorT-Term ob jeCT ives

Page 40: Charting a Path to Success

20 year vision: Eliada is nationally recognized for its services and organizational culture.

Achieve annual revenue goal of 15 million by June.

2.5% profit margin for combined services. Annual operations profit of $375,000.

Diversify funding streams- reduce medicaid funding percentage of total revenue from 83% to 60%.

Work with Foundation to conduct successful capital campaigns.

Collect data on performance indicators and post quarterly on the webpage. Utilize this data to direct programmatic and clinical decisions and initiatives.

Present outcome results and program evaluation model at a national conference. Initiate peer review of outcomes measurements and model with agencies, foundations and research entities throughout the United States.

Publish an article in a national publication on program evaluation model.

Change Eliada Homes name to simply ELIADA. Rebrand to honor the past, but accurately depict what Eliada is today and what it is striving to become in the future.

Become a national voice for the importance of Early Brain Development. Eliada would develop a campaign that would stress the importance of a stable, supportive environment during the first 5 years of life.

20 year vision: Eliada is financially independent through endowments, benefactors, and public/private funds. Eliminate dependence on federal and state public funding.

shorT-Term ob jeCT ives

shorT-Term ob jeCT ives

Page 41: Charting a Path to Success

New research from Harvard University confirms the paramount importance of a nurturing environment in the early stages of life. This research shows that even though we cannot remember our infancy, what we experience in our first years profoundly shapes who we are and our capacity to become healthy, happy, and successful adults.

Infants are born with a brain that is primed for learning. At birth we have as many nerve cells as stars in the Milky Way. However, these cells have not yet established a pattern of wiring between them. An infant’s brain needs early experiences to wire the neural circuits of the brain that facilitate learning.

What a child experiences between the ages from birth to age 5 establishes the foundations for learning during this vital period when learning is easiest for a child. Early experience and interaction with the environment are the most critical in a child’s brain development.

What children need most is loving care and new experiences. Talking, singing, playing, social interaction, and reading are some of the key activities that build a child’s brain. The exchanges that caregivers assist with in a child’s environment are what spur the growth and pattern of these connections in the brain.

As the synapses in a child’s brain are strengthened through repeated experiences, connections and pathways are formed that structure the way a child learns. When a connection is used repeatedly in

the early years, it becomes permanent. If a pathway is not used, it’s eliminated. Beginning at about age 11, a child’s brain gets rid of extra connections in a process calling “pruning,” gradually making order out of a thick tangle of “wires.” The remaining “wiring” is more powerful and efficient. The school age years are not only years of cognitive learning while in an academic setting but also of constant social/emotional challenges.

Through consistency in quality guidance and care, school age children learn how to effectively handle these challenges. This ongoing process of learning guides children in how to cope with these challenges; building those lifelong connections and pathways in the bran that follow the child into adulthood. Furthermore, as adults they are then primed and prepared to successfully enter into the adult world of relationships, college and careers.

Our new strategic plan outlines a comprehensive outreach campaign designed to get this important message to parents, caregivers, teachers, and treatment facilities. As a national voice for the importance of early childhood brain development, Eliada will provide vital information to Help Children Succeed from the day they are born.

Learn more about the research and view the full text of related studies at http://developingchild.harvard.edu.

Early Childhood Brain Development

{ big ideas }

Page 42: Charting a Path to Success

the 2009 compton society

Page 43: Charting a Path to Success

ChurchesCentral UMC – The Martha

CircleCentral United Methodist ChurchChestnut Grove Baptist ChurchEbenezer Baptist ChurchFaith Missionary Baptist ChurchHominy Valley Independent

ChurchJubilee! Community, Inc.Main Street Baptist ChurchReeves Chapel UMCSt. Eugene ChurchWalnut Presbyterian ChurchWeaverville UMCWoods Memorial Baptist Church

Civic OrganizationsLand of the Sky Bassmasters

FoundationsCommunity Foundation of

Greater Greensboro

Community Foundation of Henderson County, Inc.

Community Foundation of WNCFoundation for the CarolinasGE FoundationJanirve FoundationLavendar Fund c/o Community

Foundation of WNCMerck Partnership for GivingSC Johnson Fund, Inc.The Duke EndowmentThe Kimmel FoundationThe Richard Eckerd

Foundation, Inc.United Methodist Foundation

of WNC, Inc.

BusinessesA to Z Glass, Inc. (Wholesale

Glass & Mirror)B&B TobacconistsBank of America Matching

Gifts Program

Beverly-Hanks SouthBI-LO, Inc.Blossman Propane Gas &

ApplianceBlueCross BlueShieldBrown & Brown of Lehigh

Valley, Inc.Carolina CATCarolina FirstComprehensive ChiropracticDavis Technologies LLCDeltec HomesEarth FareGDS, Inc.Grain and Salt SocietyGreat Smokies Medical CenterHendersonville Printing & MailingJudy’s Professional Cleaning

ServiceLewis Real EstateMailman Mail Management

Services

The Compton Society is a distinguished group of Eliada’s most faithful and generous supporters. Comprised of those that have given consecutively for five years or more and those that gave over $1,000 in the last fiscal year, The Compton Society represents a diverse spectrum of churches, foundations, businesses, and individuals who are united in their commitment to the children and families we serve. All of us at Eliada extend our heartfelt and sincere gratitude to members of The Compton Society for their overwhelming role in fulfilling our mission: Helping Children Succeed.

Page 44: Charting a Path to Success

McClain EnterprisesMichigan Land Syndicate Mill End Enterprises, Inc.Music City of AshevillePearlman’s Carpet OneProgress Energy Matching

Gifts ProgramProgress Energy, Carolinas, Inc.Ruane, Cunniff & Goldfarb LLCSaint Gobain Abrasives, Inc.Southeastern Container, Inc.Sutherland Foundation, Inc.Taylor Motor Company, Inc.The Littlest GolferThe Orange Peel, LLCUPM Raflatac, Inc.

IndividualsMrs. Frances AllisonMr. & Mrs. Kenneth AllmanMr. & Mrs. Paul AmosMr. & Mrs. Walter AndersenMr. & Mrs. James AndersenMr. Marshall AndersonMr. Will AnnarinoMr. & Mrs. Fred AyersMrs. Corajean BarrettMrs. Pearl BlackMr. & Mrs. Fred BlackMrs. Madeline BlomMr. & Mrs. Roger BooneMr. & Mrs. Charles BoydMr. & Mrs. E.C. BradleyMr. & Mrs. William BriggsMr. William BrothersMs. Bernice BrownMrs. Merton BrownMr. James BrowningMrs. Nina BumgarnerMr. & Mrs. Thomas BumgarnerMrs. Erwin BurhoeDr. Larry CabeMr. & Mrs. Joseph Canfield

Mr. & Mrs. William CannonMr. Avery CarpenterJudy Carter & Susan SluyterMr. & Mrs. Carroll CaseMr. & Mrs. James ChapmanMrs. Sandra CheekDr. & Mrs. Kenneth ClarkMr. Melvin ClarkMrs. Isabel ColeMr. & Mrs. Ralph ConlonMr. & Mrs. Thomas CookMrs. Mary Louise CornMr. & Mrs. Wayne CoulterMr. Joseph CoyleMr. Wiley CrookMs. Eugenia CrossMr. & Mrs. Thomas DavidsonMr. C. Richard DavisMrs. Joan DeLuccaMr. & Mrs. Chuck DeytonMs. Brenda DillinghamMrs. Karen DonatelliMs. Esther DycusMs. Thelma DyerMs. JoAnn EbbsMs. Hope EdickMr. & Mrs. Thomas EdwardsMr. & Mrs. Joe El-KhouriMr. James EllisMr. Charles EpleyMr. Albert EstesMr. Micheal FarlowMr. & Mrs. Robert FinneyMs. Marjorie FosterMr. Charles FradyMrs. Helen FranklinMr. & Mrs. Harold FriendMr. Lee GallowayMr. Henry GaspersonMr. & Mrs. James GillespieMr. Donald GloverDr. & Mrs. Ronald GodboldMrs. Shirley GonceMr. Gregory GoodmanMs. Rachel Gordon

Mr. & Mrs. Allen GreerMrs. Irene GreerMr. & Mrs. Clarence GriffinMr. & Mrs. Rick GrossMs. Laura GroverMs. Deborah GunterMr. & Mrs. Edward HahnMrs. Hattie HaileyMr. & Mrs. Donald HallMr. & Mrs. Richard HaringMr. & Mrs. David HarrellMr. & Mrs. Brice HarrisMr. & Mrs. Stephen HarrisMs. Ruby HaynesMrs. Ruth HeinemannMr. & Mrs. Ernest HendersonMrs. Cynthia HobbsMr. & Mrs. Wayne HoffnerMr. Phillip HollandMr. & Mrs. Thomas HughesMr. & Mrs. Kenneth HughesMs. Elizabeth HunterMr. & Mrs. Robert HunterMr. & Mrs. Michael HuntleyMr. & Mrs. R.G. ImbtMr. James JarrattMr. Harvey JenkinsMr. Lawrence JenkinsMs. Marie JensenMrs. Mary Elizabeth JepsonMrs. Elsie JohnsonMr. & Mrs. Jerry JollyMr. & Mrs. Timothy KelleyMs. Joan KelleyMr. & Mrs. Ron KilichowskiDr. & Mrs. Philip KiratzisMr. & Mrs. William KiskenMrs. Gladys KoonMr. Ralph LambertMr. & Mrs. Alan LangMr. & Mrs. Brian LangfordMr. & Mrs. Kenneth LaRoweMrs. Audrie LaTowskyMr. & Mrs. Floyd LaymanMs. Karen Lindsay

Page 45: Charting a Path to Success

Mrs. Edgar LyngholmMr. David MackintoshMrs. Susan MaricleMr. Duane MartinMr. & Mrs. Norman MasonMr. Robert MasseyDr. & Mrs. W.C. MathisMr. & Mrs. Hugh McCollumMrs. Jean McGuireMs. Tammy McIntoshDr. & Mrs. Roderick McLennanMr. & Mrs. Alexander McWilliamMrs. Georgia MeltonMr. & Mrs. Bob MerrillMr. Gary MewborneMr. Harry MillerMr. James MillerMr. & Mrs. James MillsMr. Louis MongioviMr. & Mrs. James MorganMr. Charles MorrisMr. James MoutosMr. & Mrs. Gerard MozianMr. & Mrs. Roger MyrtoMr. John NicholsMrs. Annie OrrMr. Howard ParksMr. & Mrs. Roland ParrisDr. & Mrs. Barry PateMrs. Milagros PayneMs. Elizabeth PennMr. & Mrs. Williard PhillipsMr. Gus PoulosMr. William PressleyMs. Leslie PriceMr. & Mrs. David ProffittMrs. Margaret PruittMs. Amy Pulaski MicskoMr. Shantharam RamaswamyMrs. Carolyn RamseyMr. & Mrs. Roy RamseyMs. Judith ReamMr. & Mrs. Joseph ReynoldsMr. Lawrence RiddleMr. & Mrs. John Riggins

Mr. & Mrs. Gary RobertsMrs. Joan RocamoraJudge & Mrs. Peter RodaMr. Ernest RosenauMr. & Mrs. Joe RowdenMr. & Mrs. Fred RussellMr. & Mrs. Cesar SastreDr. Lary SchulhofMrs. Beverly SchumpertMr. & Mrs. Russell ScottMr. R. Lee SechlerMr. John SharpeMr. & Mrs. Alan ShawMs. Glenda SheppardMr. & Mrs. Charles ShookMs. Elizabeth SidesMr. Charles SilverRev. & Mrs. Charles SiskMr. William SlawterMrs. Shirley SluderMrs. Susan SmathersMr. and Mrs. Ellison SmithMr. William SmithMr & Mrs. Michael SmithMr. & Mrs. Reece SnyderMs. Doris SorrellsMr. & Mrs. Mike SorrellsMr. Roy SpiveyMr. S.L. StambaughMr. & Mrs. Hal StarnesMrs. Lena StebbinsDr. & Mrs. Harry SteinerCol. & Mrs. C.D. StriderMr. & Mrs. James Suggs

Mr. Clyde SuttonMr. Harry SwillingMr. & Mrs. Phillip TatlerDr. & Mrs. Johnny TillerMr. & Mrs. George TiptonMr. Lee ToweryMr. & Mrs. James TrullMrs. Ruth UngerMr. & Mrs. Michael UprightMr. & Mrs. William VoelpelMr. & Mrs. Rolland WalkMr. Robert WardMr. & Mrs. Boyd WarrenMr. Donald WatrousMr. & Mrs. Raymond WeidnerDr. & Mrs. James WeilbaecherMrs. Evelyn WeinmannMr. & Mrs. Joseph WestmorelandMs. Nancy WilliamsMs. Rebecca WilliamsMs. Pat WilliamsMr. & Mrs. Kris WilsonMrs. Bertie WilsonMs. Tammi WilsonMs. Virginia WilsonMr. & Mrs. John WinkenwerderMs. Harriette WinnerMr. & Mrs. James WootenMr. Reginald YoungMs. Virginia YoungMr. & Mrs. Dennis YountsMr. & Mrs. Steve ZeisEstate of Ethel O. AndersonEstate of Jean Whitmire

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Thank you To our donors

Churches

Abernethy United Methodist Church

Central UMC, Covenant Class

Central UMC, Inquirers’ SSC

Emma UMC, Good News Class

First Baptist Church of Asheville

Reynolds Missionary Baptist Church

Walnut Free Will Baptist Church

Walnut Presbyterian, Young Adult SSC

Weaverville UMC

Civic Organizations

Kiwanis Club of West Asheville

Int’l. Brotherhood of Electrical Workers

Land O’ Sky Doll Club

Robbinsville Lions Club

Valley Springs Lions Club

Foundations

Care Partners Foundation

Sutherland Foundation

Businesses

Advanced Business Equipment

Animals R Us

Anson Construction Company

Asheville Pool & Patio

AZPAC Match Program

Bankers Insurance Group

Beverly-Grant, Inc.

Bouchon

Boyd Mountain Log Cabins

BRS, Inc.

Brumit Restaurant Group

Carolina Home Exterior

CEC Entertainment

Clarkston Consulting

Deal Motor Cars

Edline

Fidelity Brokerage Services

Four Seasons Plumbing

Frankie Bones

Hampton Inn

Hardin Chiropractic

Jim Barkley Toyota

Kimmel & Associates

KOHL’s

Kuchar Tax Planning & Financial Services

LabCorp

Lifestyles Unlimited

Marcis Auto Racing

Mast General Store

Mayhew Consulting Company

Mckinney Insurance Agency

Mechanical Equipment Corporation

Meinch Construction

Mike Byer Auto & Truck Repair

Mike’s on Main Street

Mission Hospitals

Nova Development

Office Environments of Asheville

Pearsall Operating Company

Ray & Allen Funeral Service

Rod Hubbard

Sam & Dave’s Auto Sales

Smith, Kesler, and Company, PA

Stanley A. Briggs Custom Furniture

State Employee’s Credit Union

Steve Fox Electric

TDA Associates

Teresa A. Tuers Appraisals

The Lobster Trap

Todd’s RV & Marine

TP Howard’s Plumbing Company

Wachovia Bank

Individuals

Ms. Dawn Allen

Mr. Ray Anders

Mr. and Mrs. Terry Andersen

Mr. and Mrs. John Anderson

Ms. Carolyn Ashworth

Mr. and Mrs. Dennis Atkins

Mr. Michael Babb

Mr. and Mrs. Ray Bachmann

Mrs. Juanita Baker

Mr. Milner Ball

Mr. and Mrs. Harry Barnes

Mrs. Betsey Bent

Mr. Mike Blankenship

Mr. and Mrs. David Bourne

Mr. and Mrs. William Boyer

Mr. and Mrs. Charles Bradley

Dr. William Brazil

Ms. Carol Browne

Mr. and Mrs. William Buckner

Ms. Deborah Burchfield

Mr. and Mrs. James Burns

Mr. and Mrs. Rowe Campbell

Dr. and Mrs. William Campbell

Mr. and Mrs. Jimmie Cantrell

Dr. David Cappiello

Mr. Kyle Carter

Mr. William Carter

Mrs. Judy Carver

Mrs. Elaine Cave

Mrs. Debra Chapman

Mr. Robert Chason

Mr. Peter Ciaccio

Mr. Robert Cline

Mr. Thomas Corbin

Mr. Johnathan Corwin

Ms. Ann Coxe

Mrs. Margaret Creasman

Dr. Denniston Crews

Ms. Obera Currin

Mr. Alan Cutter

Mrs. Jeanne M. Daniel

Mr. Gerald K. Davies

Ms. Phyllis Delaney

Mr. Gregory Denton

Mr. and Mrs. Rock Doddridge

Mr. and Mrs. Charles Dolcimascolo

Mrs. Barbara Dougherty

Dr. Louis Dwarshuis

Mrs. Sue Echols

Mr. Alfred Edye

Ms. Janet Egan

Mr. Charles Elmer

Mr. and Mrs. Dave Fell

Mr. Larry Fisher

Ms. Julie Forbes

Mrs. Johanna Fowler

Mrs. Carol Freeman

Dr. and Mrs. Robert Freeman

Mr. and Mrs. Wayne Freeman

This list includes those donors who have given $100 or more in the last fiscal year (July 1, 2008 - June 30, 2009)

Page 47: Charting a Path to Success

Mr. and Mrs. Thomas Furci

Mr. Paul Geoghegan

Mr. Matthew Godfrey

Mr. Timothy Goodson

Mr. George Goosmann

Mr. Henry Gregg

Mr. and Mrs. Timothy Griffin

Mr. Carl Groth

Mr. Robert Gunter

Mrs. Hector Gutierrez

Mr. Brian Hall

Ms. Sarah Hall

Mr. Corwith Hamill

Ms. Judith Hamill

Mr. and Mrs. Claude Harris

Mr. Stephen Harris

Mrs. Myrna Harris

Ms. Vivian Henson

Mr. and Mrs. L.R. Higdon

Dr. Haywood Hill

Mr. Donald Hinton

Ms. Elizabeth Hocking

Mr. and Mrs. Paul Holcombe

Mrs. Peter Holloway

Mrs. Lisa Hookano

Mr. and Mrs. Curtis Horn

Dr. John Hoskins

Mr. Leonard House

Ms. Sarah Hudson

Ms. Lynn Hull

Mr. and Mrs. Robert Humes

Mr. and Mrs. Steward Humphrey

Mr. and Mrs. Wes Hunt

Mr. James Hurley

Ms. Celeste James

Dr. Oscar Jenkins

Mrs. Kathryn Johnson

Mr. Don Jones

Ms. June Kerr

Mr. and Mrs. Paul Ketchum

Mr. Barry Kimble

Mr. and Mrs. Bruce Kimble

Mr. and Mrs. Michael Kimble

Mr. and Mrs. Doug King

Mr. and Mrs. Jon Krupnick

Mr. and Mrs. Joe Lasher

Mrs. Donna Leonard

Mr. and Mrs. James Lesko

Mr. Thomas P. Leslie

Mr. Benny Lewis

Mr. Carl Lewis

Judge and Mrs. Robert Lewis

Mr. Christopher Libertore

Mr. and Mrs. Michael Lilly

Ms. Hannah Lim

Mr. and Mrs. John Link

Mr. Karl Litten

Mrs. Mae Long

Mr. and Mrs. William Lytle

Ms. Leah Matthews

Mr. J. Nathan McCarley

Mr. Walter McConnell

Mr. and Mrs. Julian McCracken

Mrs. Tracey McCrain

Mr. and Mrs. Mike McCrary

Ms. Jayne McDonald

Mr. and Mrs. Lee McElrath

Mr. and Mrs. Jeff McKinney

Ms. Arlene McLellan

Ms. Sarah McMahan

Mr. and Mrs. William McPhaul

Mr. Charles Messer

Ms. Patricia Michales

Mr. F.E. Miller

Mr. and Mrs. Lloyd Miller

Mr. James Mitchell

Ms. Julie Modaff

Mr. Robert Molezzo

Mr. and Mrs. Coy Moore

Mr. Tom Morgan

Mr. Bill Morris

Mr. and Mrs. Francis Morris

Mr. Samuel Morris

Mrs. Cora Mundy

Mr. William Newman

Mr. William Newton

Ms. Susan Nilsson

Mr. Frank Orminski

Mr. and Mrs. Mitchell Osteen

Mr. Alan Pace

Dr. Jerry Parsons

Mr. and Mrs. Kenneth Partin

Mr. and Mrs. Lowell Pearlman

Mr. Marvin Pearlman

Mrs. Jane Perkins

Mr. Robert Perkins

Ms. Karen Pfotzer

Mr. and Mrs. George Phillips

Ms. Martha Pierson

Mr. and Mrs. Richard Ponte

Mrs. Mary Powell

Mr. and Mrs. Emmett Ramsey

Mr. and Mrs. G. M. Randolph

Mr. Millard Reed

Miss Monte Richardson

Mr. and Mrs. Robert Riddle

Ms. Teresa Ringer

Mr. and Mrs. Kenneth Roberts

Mrs. Dorothy Robinson

Ms. Alicia Rocawich

Mr. and Mrs. John Rose

Mr. and Mrs. Henry Rutledge

Mr. and Mrs. Brian Schlegel

Mr. and Mrs. Ralph Schwarzkopf

Mr. and Mrs. Thomas Scott

Mr. Marvin Secrest

Mr. and Mrs. Edwin Sizemore

Mr. and Mrs. Bretney Smith

Mr. and Mrs. Canie Smith

Ms. Corena Smith

Ms. Stacy Smith

Mr. and Mrs. John South

Mrs. Ellen Starkman

Mrs. Margaret Storey

Mr. Jim Summerlin

Mrs. Lucinda Taylor

Dr. and Mrs. James Teague

Mr. Ted Trivette

Mr. and Mrs. David Upright

Mr. & Mrs. Mark C. Upright

Dr. & Mrs. Randall Vanderbeek

Ms. Cora Ruth Ward

Mrs. Debra Warfield

Mrs. Brenda Warren

Ms. Beverly Watson

Mr. & Mrs. Robert Webb

Mr. & Mrs. Kevin Westmoreland

Mr. & Mrs. Ken Wiig

Mr. & Mrs. William Wilcox

Mr. Elzie Wilde

Mr. Thomas Wilf

Mr. & Mrs. Corwin Williams

Mr. & Mrs. Dean Williams

Mr. John Williams

Mr. Michael Woody

Mr. David Yawars

Mr. Edward Younger

Page 48: Charting a Path to Success

Jean Bauer McGuire–ChairpersonAssistant Professor of Nursing,Western Carolina University

Gary C. Roberts– Vice ChairpersonTax Director, Buncombe County

James M.Lesko – TreasurerRetired, Johnson Wax

Karen K. Donatelli - SecretaryRealtor, Beverly-Hanks & Associates

Stuart E. Weidie– Imm. Past ChairPresident, Blossman Gas, Inc.

Debora Burchfield Director, Bunc. Juvenile Detention Ctr

Dr. James E. Weilbaecher Retired, Orthopaedic SurgeonPartner, Blue Ridge Bone & Joint

Co-Wefa Lyda President, Eliada Alumni Association

Kevin WestmorelandRestaurant Owner, Corner Kitchen

Dennis YountsRetired, Law Enforcement

Charles W. SmithInvestment Executive, Fifth-Third Bank

Harriette G. WinnerRetired, Mission Hospital

Sally PearlmanRetired, Pearlman’s Carpet One

John O’NealGeneral Manager, GDS

William NeeriemerSenior Manager, Dixon-Hughes

Latrella G. McElrathBusiness Relationship Banker, Wachovia

Kenneth R. HuntAttorney/Partner, Roberts & Stevens

Eliada Homes Board of Trustees

Eliada Foundation Board of Trustees

Timothy A. Kelley - PresidentPartner, Dixon-Hughes, PLLC

Hugh E. McCollum - Vice PresidentPrivate Investment Manager

Martin Lewis - Secretary/TreasurerCommercial Realtor, Lewis Real Estate

Executive Committee - Eliada Homes

Jean Bauer McGuire

Gary C. Roberts

James M. Lesko

Karen K. Donatelli

Stuart E. Weidie

agency leadershipMark C. Upright, J.D., M.B.A.President/Chief Executive OfficerAttorney at LawPresident, Child & Family Svcs. Association of NC

Marie Jensen, M.S.Chief Operating Officer

Rebecca WilliamsChief Financial Officer

Michelle M. Robinson, M.S.Director of Development,Eliada Foundation

Tracey McCrain, M.B.A.Director of Child Development Services

Dennis HawleyDirector of Human Resources

medical & clinical directionDr. Philip Kiratzis, M.D.Medical DirectorChild Psychiatrist

Georgia Defrancia, L.C.S.W., M.S.W. Clinical Director

licenses & accreditationsCouncil on Accreditation (COA)

National Association for the Education of Young Children (NAEYC)

NC Division of Social Services

NC Division of Child Development: Five Star Childcare License

NC Division of Health Service Regulation

NC Division of Medical Assistance

NC Division of Non-Public Education

Southern Association of Colleges and Schools

Western Highlands Network: Corporate and Service Endorsement

affiliations

Association of Fundraising Professionals (AFP)

Child and Family Services Association of NC

Head Start

National Child Care Development Association

NC Center for Non-Profits

NC Foster Family Treatment Association

Smart Start