61
CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

Embed Size (px)

Citation preview

Page 1: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

CHAPTER

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

3Infection Control

Techniques

Page 2: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-2

Introduction

• Patients coming to the office for treatment may be more susceptible to infections

• Immunizations and patient education are important methods of infection control

You will be introduced to Occupational Safety and Health Administration (OSHA) guidelines, the Blood-Borne Pathogen Standard, reporting

guidelines, and isolation procedures.

Page 3: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-3

MA’s Role in Infection Control

• To control infectious diseases, the cycle of infection must be broken

• Apply principles of infection control in office setting

Page 4: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-4

MA’s Role in Infection Control (cont.)

• Follow correct sanitization, disinfection, and sterilization procedures

• Help patients understand basic disease prevention

• Educate patients about immunizations

• Administer immunizations

Page 5: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-5

Apply Your Knowledge

What is your role as a medical assistant in controlling infection in the medical office?

ANSWER: To apply principles of infection control by following correct sanitization, disinfection, and sterilization procedures.

Correct!

Page 6: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-6

Infection Control Methods

• Eliminate elements needed for disease to occur

• Knowledge of – Medical asepsis

• Based on cleanliness• As few microorganisms as possible

– Surgical asepsis• Sterile environment• No microorganisms

Page 7: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-7

Medical Asepsis

• Keep office clean:– Reception area: sick vs. well

patients– Reception room clean, well

lit, and ventilated – Keep furniture in good repair– Strict “no food or drink”

policy– Empty trash as necessary

Page 8: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-8

Medical Asepsis (cont.)

• During medical assistant procedures– Prevent cross-contamination

• Hand washing– Beginning of day– After breaks – Before and after each patient– Before and after handling

equipment or specimens– After blowing your nose or

coughing

Page 9: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-9

Medical Asepsis (cont.)

• Other precautions– Avoid leaning against sinks, supplies,

equipment– Avoid touching your face and mouth– Use tissues when you cough or sneeze, and

always wash your hands afterward– Avoid working directly with patients when you

have a cold; wear gloves and mask if you must

– Stay home if you have a fever

Page 10: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-10

Apply Your Knowledge

Describe the difference between medical and surgical asepsis.

ANSWER: Medical asepsis is based on cleanliness and reducing the number of microorganisms as much as possible. Surgical asepsis is maintaining a sterile environment by eliminating all microorganisms.

Page 11: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-11

Sanitization• Scrubbing with a brush and

detergent to remove blood, mucus, and other contaminants or media where pathogens can grow

• For cleaning items that touch only healthy, intact skin

OR• First step in disinfection and

sterilization for other equipment

Page 12: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-12

Sanitization (cont.)

• Collect items for sanitization– Place in water and special

detergent solution– Use utility gloves– Separate sharps from other

equipment

• Scrub items– Follow manufacturers’

guidelines– Dry thoroughly– Examine carefully

Page 13: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-13

Sanitization (cont.)

• Rubber and plastic items

• Syringes and needles – use disposable whenever possible

• Ultrasonic cleaning – For delicate instruments and those with

moving parts– Sound waves generated through a cleaning

solution to loosen contaminants

Page 14: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-14

Apply Your Knowledge

What is sanitation, and what types of items is it adequate for cleaning?

ANSWER: Sanitation is scrubbing with a brush and detergent to remove blood, mucus, and other contaminants or media where pathogens can grow. It is adequate for cleaning items that touch only healthy, intact skin.

Nice Job!

Page 15: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-15

Disinfection

• Adequate for instruments that do not penetrate skin or mucous membranes and surfaces not considered sterile

OR

• Second step in infection control prior to sterilization

• Will not kill spores, certain viruses

Page 16: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-16

Disinfection (cont.)

• Using disinfectants– Cleaning products

applied to inanimate materials to reduce or eliminate infectious organisms

• Antiseptics are anti-infective cleaning agents used on human tissue

– Follow manufacturers’ guidelines

Page 17: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-17

Disinfection (cont.)

– Factors impacting effectiveness of disinfectants

• Number of times solution is used• Wet items – surface moisture may

dilute solution• Traces of soap left from

sanitization – alters chemical composition

• Evaporation

Page 18: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-18

Disinfection (cont.)

• Choose the correct disinfectant– Germicidal soap products– Alcohol– Acid products– Formaldehyde– Glutaraldehyde – “cold

disinfection”– Bleach– Iodine and iodine compounds

Page 19: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-19

Disinfection (cont.)

• Handling disinfected supplies

– Prevent contamination with other surfaces

– Use sterile transfer forceps

– Wear gloves

– Store in clean, moisture-free environment

Page 20: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-20

Apply Your Knowledge

What is the difference between a disinfectant and an antiseptic?

ANSWER: Disinfectants are cleaning products applied to inanimate materials to reduce or eliminate infectious organisms. Antiseptics are anti-infective cleaning agents used on human tissue.

Page 21: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-21

Surgical Asepsis• Goal is to keep the

surgical environment completely free of all microorganisms

• Used for even minor operations and injections

• The more extensive the procedure, the greater the risk of infection

Page 22: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-22

Sterilization• Required for all instruments or supplies that

– Penetrate the skin– Contact normally sterile areas of the body

• Object is either sterile or not sterile– If unsure of sterility, consider it not sterile

• Prior to sterilization– Sanitize– Disinfect

Page 23: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-23

The Autoclave• Primary method of

sterilization

– Pressurized steam

– Operates at lower temperatures than dry heat sterilization

– Moisture causes coagulation of proteins in microorganisms at lower temperatures

• Cell walls burst when cell cools, killing the microorganism

Page 24: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-24

The Autoclave (cont.)

• Wrap sanitized and disinfected items– Special porous fabric,

paper, or plastic– Items should not touch– Label

• Check water level – distilled water only

• Preheat, but do not overheat

Page 25: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-25

The Autoclave (cont.)

• Load, choose correct setting, run cycle

– Temperature 250°to 270°F

– Pressure 15 to 30 pounds

• Unload

• Store items properly

– Clean, dry location

– Shelf life based on packaging, but generally 30 days

Page 26: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-26

The Autoclave (cont.)

• Clean autoclave and area

• Quality control checks– Sterilization indicators –

confirm that items have been exposed to correct volume of steam at the correct temperature for the correct length of time

– Biological indicators – contain bacterial spores and confirm that sterilization occurs

Page 27: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-27

The Autoclave (cont.)

• Prevent incomplete sterilization– Correct timing– Adequate temperature– Properly wrapped packs– Adequate steam levels

• Timing– Preset for load types– Use sterilization indicators

Page 28: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-28

The Autoclave (cont.)

• Temperature – Too high – steam too little moisture– Too low – steam too much moisture

• Do not overcrowd autoclave

• Steam level – If incorrect, items will not be sterile at end of

cycle

Page 29: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-29

Sterile Technique

Page 30: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-30

Surgical Asepsis

• During surgical procedures– Do not touch sterile items

without sterile gloves or transfer forceps

– Aseptic technique• Throughout surgical procedures• Caring for surgical wounds

Page 31: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-31

Surgical Asepsis (cont.)

• After procedures– Sanitize, disinfect, and sterilize reusable

items– Disinfect surfaces

• Waste disposal– Biohazard waste containers

• Leak-proof containers either color-coded red or labeled with biohazard symbol

– Biohazardous materials• Biological agents that can spread disease

to living things

Page 32: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-32

Apply Your Knowledge

ANSWER: Sterilization is required for all instruments or supplies that penetrate the skin or come in contact with normally sterile areas of the body.

1. What items need to be sterilized?

Page 33: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-33

Apply Your Knowledge

ANSWER: Use medical asepsis while preparing the patient, and then use surgical asepsis during the procedure.

2. The physician is going to remove a small growth from your patient’s back. In order to prepare for this procedure, what steps would you take to prevent the spread of infection?

Right!

Page 34: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-34

OSHA Guidelines

• Blood-Borne Pathogen Standards– Protect health-care workers from health

hazards on the job– Also protect patients and others who come to

medical facilities– Dictate how to handle infectious or potentially

infectious wastes• Discarded • Held for processing

Page 35: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-35

OSHA Guidelines (cont.)

• Blood-Borne Pathogen Standards – Measures to prevent the

spread of infection– Provide a margin of safety

by ensuring that medical facilities meet minimal standards for asepsis

– Requirements for training, keeping records, housekeeping, and personal protective gear

Page 36: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-36

OSHA Guidelines (cont.)

Page 37: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-37

OSHA Guidelines (cont.)

Page 38: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-38

OSHA Guidelines (cont.)

• Categories of tasksI. Tasks that expose a worker to blood, body

fluids, or tissues and require specific protective measures

II. Tasks that usually do not involve risk of exposure but require precautions in certain situations

III. Tasks that have no risk of exposure, so no special protection is required

Page 39: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-39

Respiratory Hygiene/Cough Etiquette

• Guidelines established by CDC – Education– Posting signs– Controlling source or transmission– Proper hand hygiene– Separating patients with respiratory infections

from other patients

Page 40: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-40

Personal Protective Equipment

• Protective gear worn to protect against physical hazards

• Employers must provide PPE at no charge to the employee

• Disposable, sterile exam and utility gloves

• Masks and protective eyewear or face shields

• Protective clothing

Page 41: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-41

Postprocedure Cleanup• Decontaminate all

exposed surfaces

• Replace protective coverings on surfaces or equipment

• Decontaminate receptacles

• Pick up any broken glass with tongs

• Discard all potentially infectious waste materials

Page 42: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-42

OSHA Guidelines (cont.)

• Apply guidelines daily on the job

• Exposure incidents– Contact with infectious substance– Rules apply to all serious infections – HIV,

HBV– HBV vaccine

• Transmission to patients– Nosocomial infection – an infection acquired

by a patient in a health-care facility

Page 43: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-43

Apply Your Knowledge

ANSWER: There are three categories of risk:Category 1: Expose a worker to blood, body fluids, or

tissues and require specific protective measuresCategory 2: Usually do not involve risk of exposure, but

precautions are required in certain situationsCategory 3: No risk of exposure, so no special protection is

required

OSHA divides medical tasks by level of risk. What are these risk categories?

Page 44: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-44

Reporting Guidelines

• Certain diseases must be reported to state or county health department

• Information is forwarded to the CDC – control of the spread of infection

Page 45: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-45

Reporting Guidelines (cont.)

• National Notifiable Disease Surveillance System (Table 33-2)

– Examples • HIV/AIDS Cholera• Rubella Hepatitis• Legionellosis Lyme disease• Mumps Smallpox• Tetanus Tuberculosis

Page 46: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-46

Apply Your Knowledge

How is the information on reportable diseases used by the CDC?

ANSWER: The CDC uses the information reported to them to help control the spread of infection.

Page 47: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-47

Isolation Guidelines

• CDC guidelines – Types of precautions needed– Patients requiring precautions

• Create an environment that protects against pathogens

• Standard Precautions

Page 48: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-48

Isolation Guidelines (cont.)

• Select appropriate PPE– Gloves– Masks, face shields,

respirators– Gowns

• Table 33-3

Page 49: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-49

Apply Your Knowledge

Mrs. Findley brings her child with chickenpox into the medical office. What type of personal protective equipment should you use when caring for this child?

ANSWER: Chickenpox requires airborne and contact precautions, so you should use gloves and a mask and goggles or a respirator.

Nice!

Page 50: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-50

Immunizations

• Immunization– Administration of a vaccine

or toxoid to protect susceptible individuals from infectious diseases

• Reduces risk of infection spread– Decreases the susceptibility

of the host

Page 51: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-51

Immunization Recommendations

• Immunization schedules for children– Advisory Committee on Immunization

Practices– American Academy of Pediatrics– American Academy of Family Physicians

• Immunization schedules for adults– The National Coalition of Adult Immunization

(NCAI)

Page 52: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-52

Immunizations (cont.)

• When administering, you must explain– The need for immunization– Side effects

• Soreness at site• Low-grade fever• General malaise

Page 53: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-53

Immunizations (cont.)

• Concerns– Pediatric patients

• Do not give if child has fever

• Informed consent – explain benefits and risks

• Contraindications – symptoms that render the use of a remedy or procedure inadvisable because of the risk

• Immunization records– National Childhood Vaccine Injury Act of 1988– Instruct parents keep record as proof of immunization

Page 54: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-54

Immunizations (cont.)

– Pregnant patients• Avoid live virus vaccines• FDA categories A, B, C, D, and X

– Elderly• Dispel common misconception and cost

concerns• More likely to develop side effects

Page 55: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-55

Immunizations (cont.)

– Immunocompromised patients• May experience minimal to dangerous effects• Adjust dosage or delay administration• Must also consider immunization status of family

and caregivers

– Health-care workers• Hepatitis B vaccination

offered by employer at nocost to employee

Page 56: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-56

Apply Your Knowledge

What is an immunization?

ANSWER: An immunization is the administration of a vaccine or toxoid to protect susceptible individuals from infectious diseases.

Page 57: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-57

Preventing Disease Transmission

• Patient education– Health promotion – Disease prevention– Disease treatment

• Medical assistant role in patient education– Share responsibility– Reinforce and explain instructions

Page 58: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-58

Preventing Disease Transmission (cont.)

• Educate patient on – Nutrition and diet– Exercise and weight control– Prevention of STDs– Smoking cessation– Alcohol and drug abuse prevention and

treatment– Proper use of medications and prescribed

treatments– Stress-reduction techniques

Page 59: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-59

Preventing Disease Transmission (cont.)

• Goal of patient education– Help patients take care of

themselves

• Encourage patients to participate actively in their own health care

Page 60: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-60

Apply Your Knowledge

What three areas should patient education focus on? What is the medical assistant’s role in patient education?

ANSWER: Patient education should focus on health promotion, disease prevention, and disease treatment.

The medical assistant shares responsibility with the physician and other staff members and should reinforce and explain instructions given by others.

Bravo!

Page 61: CHAPTER © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 Infection Control Techniques

© 2011 The McGraw-Hill Companies, Inc. All rights reserved.

33-61

Soap and education are not as sudden as a massacre, but they are more deadly in the long run.

~ Mark Twain

End of Chapter 3