Chapter 10 sistem informasi

8/13/2019 Chapter 10 sistem informasi

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CHAPTER 10

Information Systems that Support

Organizations


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CHAPTER OUTLINE

10.1Transaction Processing Systems

10.2Functional Area Information Systems

10.3Enterprise Resource Planning Systems

10.4Reports


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LEARNING OBJECTIVES

1. Explain the purposes of transaction

processing systems, and provide at least one

example of how businesses use these systems.

2. Define functional area information systems,and provide an example of the support they

provide for each functional area of the

organization.


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LEARNING OBJECTIVES (continued)

3.Explain the purpose of enterprise resource

planning systems, and identify four advantages

and four drawbacks to implementing an ERP

system.4. Discuss the three major types of reports

generated by the functional area information

systems and enterprise resource planning

systems, and provide an example of each type.


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Opening Case:

Is Baseball a Science?

Source: Fotoline/Shutterstock


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10.1Transaction Processing Systems

(TPS)

Batch Processing

Online Transaction Processing (OLTP)

This grocery store clerk is

using a bar code scanner

that produces data captured

by a transaction processing

system

Note: the barcode

scanner is an example of

source data automation

Stockbroker/Age Fotostock America, Inc.


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Transaction processing system (TPS) memonitor,

mengumpulkan, menyimpang dan memproses data

yang digenerasi dari semua transaksi bisnis.

Batch Processingis ketika perusahaan

mengumpulkan data dari transaksi yang terjadi,

menempatkan data tersebut dalam kelompok /

kumpulan, kemudian menyiapkan dan memproses

kumpulan tersebut secara periodik.

Online Transaction Processing (OLTP): ketika

transaksi bisnis di proses online pada saat transaksi

tersebut terjadi.

Source data automation melibatkan kolesi data dari

sensor (e.g., barcode scanners) dan memasukan data

secara langsung kedalam komputer tanpa intervensi

manusia


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How Transaction Processing Systems

Manage Data


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10.2Functional Area Information Systems

Functional Area Information Systems are

designed to support a functional area by

increasing its internal effectiveness and

efficiency in the following areas:Accounting

Finance

Marketing

Operations (POM)

Human Resources Management


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Examples of Information Systems

Supporting the Functional Areas


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10.3Enterprise Resource Planning

Systems (ERP)

ERP systemsintegrate the functional areas of the organization

by enabling seamless information flows across them.

Toh Kheng Ho/Age Fotostock America, Inc.


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SAP Modules

SAP Solutions:

Financials

Human ResourcesCustomer Relationship Management

Supplier Relationship Management

Product Lifecycle Management

Supply Chain ManagementBusiness Intelligence


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ERP Systems (continued)

Abusiness processis a set of related steps or

procedures designed to produce a specific outcome.

Toh Kheng Ho/Age Fotostock America, Inc.


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ERP Systems (continued)


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Benefits of ERP Systems

They can make organizations more flexible,

agile, and adaptive.

They can improve managers ability to make

better, more timely decisions.They can improve customer service,

production, and distribution.


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Limitations of ERP Systems

May require organizations to change

existing business processes to fit the

predefined business processes of the ERP

software.Can be complex, expensive, and time

consuming to implement.


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10.4 Functional Area Information

Systems Reports

Routine reports

Ad hoc (on demand) reportsDrill-down reports

Key-indicator reports

Comparative reports

Exception reports


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Types of Reports

Summary reports provide summarized information, with

less detail.

Detailed reports provide high levels of detailed data,

often in support of summary reports.

A drill-down report allows users to click on an item in areport and be able to access

underlying details about that item.

A key indicator report summarizes the performance of

critical activities.Exception reports include only information that falls

outside certain threshold standards.


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Chapter Closing Case

The Problem

The Solution

The Results

Documents

Chapter 10 sistem informasi