Chapter 1

Atlantic City Convention & Visitors Authorityhttp://www.atlanticcitynj.com/

Australian Tourist Commission http://www.atc.net.au/

Bass Hotels & Resorts/Holiday Inns http://www.basshotels.com/holiday-inn

Ben & Jerry's http://www.benjerry.com/

British Airways http://www.british-airways.com/

Budweiser http://www.beeresponsible.com

Club Med http://www.clubmed.com/

Contiki http://www.contiki.com/

Diageo PLChttp://www.diageo.com/

Disney http://disney.go.com/

Expedia http://www.expedia.com

Hertz http://www.hertz.com/

McDonald's http://www.mcdonalds.com/

Marriott Internationalhttp://www.marriott.com/

Northwest Airlines http://www.nwa.com/

Ramada http://www.ramada.com/

Royal Caribbean International http://www.rccl.com/

Scandinavian Airlines System (SAS)http://www.flysas.com/

Travelocity http://www.travelocity.com/

Yahoo! Travelhttp://travel.yahoo.com/

Chapter 2

AJ Hacketthttp://www.ajhackett.com/

American Express http://www.americanexpress.com/

Best Western http://www.bestwestern.com/

Burger King http://www.burgerking.com/

Coca Cola http://www.coca-cola.com/

Dollywood http://www.dollywood.com/

Four Seasons Hotels and Resorts http://www.fourseasons.com/

Greater Miami Convention & Visitors Bureau http://www.miamiandbeaches.com/

Howard Johnsonhttp://www.hojo.com/

Hyatt

http://www.hyatt.com/

KFC http://www.kfc.com/

K-Paul's Louisiana Kitchen http://www.kpauls.com/

Red Lobster http://www.redlobster.com/

Skyline Chili http://www.skylinechili.com/

Starwood Hotels & Resorts Worldwide http://www.starwoodhotels.com/

Tourism Industries Office (U.S. Department of Commerce) http://tinet.ita.doc.gov/

Travelodge http://www.travelodge.com/

United Airlines http://www.ual.com/

W Hotels http://www.whotels.com/

Wendy's http://www.wendys.com/index0.html

Westin http://www.westin.com/

World Factbook, Central Intelligence Agency

http://www.odci.gov/cia/publications/factbook/

Chapter 3

Air Canada http://www.aircanada.ca/

Air Transport Association http://www.air-transport.org/

American Airlines http://www.aa.com/

American Express http://www.americanexpress.com/

American Hotel & Lodging Association http://www.ahlaonline.com/

American Society of Travel Agents http://www.astanet.com/

Bureau of Labor Statisticshttp://www.bls.gov/

Calgary Convention & Visitors Bureauhttp://www.visitor.calgary.ab.ca/

Canadian Restaurant and Foodservices Association http://www.crfa.ca/

Carlson Wagonlit Travel http://www.carlsonwagonlit.com/

Cruise Lines International Association http://www.cruising.org/

Excite Travelhttp://travel.excite.com/

Expediahttp://www.expedia.com/

International Association of Amusement Parks and Attractions http://www.iaapa.org/

International Foodservice Manufacturers Association http://www.ifmaworld.com/

KLM Royal Dutch Airlines http://www.klm.com/

Lycos Travelhttp://travel.lycos.com/

National Restaurant Association http://www.restaurant.org/

OneWorld Alliancehttp://www.oneworld.com/

Qantas Airways Limited http://www.qantas.com/

Sabre, Inc.http://www.sabre.com/

SkyTeam Alliancehttp://www.skyteam.com/

Standard Industrial Classifications (U.S.) http://www.govtsales.com/sics/sicgroups.htm/http://www.osha.gov/oshstats/sicser.html/

Star Alliancehttp://www/star-alliance.com/

Thomas Cook http://www.thomascook.co.uk/

Travelocityhttp://www.travelocity.com/

Travel Weekly http://www.twcrossroads.com/

Universal Studios Florida http://www.universalstudios.com/themeparks/

US Airways http://www.usairways.com/

Yahoo! Travelhttp://travel.yahoo.com/

Chapter 4

American Automobile Association http://www.aaa.com/

American Hawaii Cruises

http://www.cruisehawaii.com/

Avis http://www.avis.com/

Claritas http://www.claritas.com/

Consumer Reportshttp://www.consumerreports.org/

Hertz http://www.hertz.com/

Lee Island Coast Visitor & Convention Bureau http://www.leeislandcoast.com/

Michelin Travel Guidehttp://www.michelin-travel.com/

Mobil Travel Guide http://www.mobil.com/

National Car Rentalhttp://www.nationalcar.com/

Outward Bound http://www.outwardbound.org/

Patchwork Quilt Country Inn http://patchworkquiltinn.com/

Roper Starch Worldwide http://www.roper.com/

Sandals http://www.sandals.com/

SRI Consulting Business Intelligencehttp://www.future.sri.com/VALS/VALSindex.shtml

Chapter 5

Amtrak http://www.amtrak.com/

Arthur Andersen http://www.arthurandersen.comhttp://www.hotelbenchmark.com/

D.K. Shifflet & Associates http://www.dksa.com/

Ernst & Young http://www.ey.com/

New York Convention & Visitors Bureau http://www.nycvisit.com/

PKF Consulting (Pannell Kerr Forster) http://www.pkfonline.com/http://www.pkfcanada.com/

Site Reports http://www.sitereports.com/

Smith Travel Research http://www.str-online.com/

Travel Industry Association of America (TIA)http://www.tia.org/travel/default.asp/

U.S. Travel Agency Survey http://www.twcrossroads.com/

Chapter 6

A. C. Nielsen http://www.acnielsen.com/

American Marketing Association http://www.ama.org/

Amtrak http://www.amtrak.com/

Annals of Tourism Research http://www.elsevier.nl/inca/publications/store/6/8/9/

Arbitron http://www.arbitron.com/

Australian Tourist Commission http://www.australia.com/

Bureau of Tourism Research http://www.btr.gov.au/

Business Travel News http://btnonline.com/

CIC Research http://www.cicresearch.com/

Club Med http://www.clubmed.com/

Council of American Survey Research Organizations http://www.casro.org/

Cornell Hotel and Restaurant Administration Quarterlyhttp://www.elsevier.nl/inca/publications/store/5/2/3/0/4/0/

Cruise Lines International Association http://www.cruising.org/

D.K. Shifflet & Associates http://www.dksa.com/

Gallup Organizationhttp://www.gallup.com/

J.D. Power and Associates http://www.jdpower.com/

Journal of Travel Research http://www.sagepub.com/

Las Vegas Convention and Visitor Authority http://www.vegasfreedom.com/

Leisure Trends Group http://www.leisuretrends.com/

Marriott International http://www.marriott.com/

Maui Visitors Bureau

http://www.visitmaui.com/

Mediamark Research Inc. http://www.mediamark.com/

Meetings & Conventions http://www.meetings-conventions.com/

National Tour Foundation http://www.ntaonline.com/

NPD Group http://www.npd.com/

PKF Consulting http://www.pkfonline.com/

Pizza Hut http://www.pizzahut.com/

Plog Research http://www.nfow.com/

St. Petersburg / Clearwater Area Convention and Visitors Bureau http://www.stpete-clearwater.com/

Simmons Market Research Bureau http://www.smrb.com/

Smith Travel Research http://www.str-online.com/info/

Successful Meetings http://www.successmtgs.com/

Tourism Management http://www.elsevier.com/inca/publications/store/3/0/4/7/2/

Chapter 7

AAdvantage http://www.aadvantage.com/

Air Transport Association http://www.air-transport.org/public/industry/21.asp/

AARP http://www.aarp.org/

Abercrombie & Kent http://www.abercrombiekent.com/

Accor http://www.accor.com/

American Hotel & Lodging Association (AH&LA)http://www.ahlaonline.org/

Aruba Tourism Authority http://www.aruba.com/

CACI Marketing Systems http://demographics.caci.com/

Canadian Tourism Commission http://www.canadatourism.com/

Carlson Hospitality Worldwidehttp://www.carlson.com/

Cendant Corp (formerly Hospitality Franchise Systems)http://www.cendant.com/ctg/

Choice Hotels International http://www.choicehotels.com/

Contiki http://www.contiki.com

Costa Rica http://www.tourism-costarica.com/

Days Inn http://www.daysinn.com/

Delta Airlines http://www.delta.com/

Disney Cruise Line http://disney.go.com/disneycruise/

EasyJet

http://www.easyjet.com/

ElderTrekshttp://www.eldertreks.com/

Enterprise Rent-A-Car http://www.enterprise.com/

Fairfield Inn http://www.marriott.com/

Gray Line Worldwide http://www.grayline.com/

Hampton Inn http://www.hampton-inn.com/

Hawaii Visitors & Convention Bureau http://www.gohawaii.com/

Hertz System Inc. http://www.hertz.com/

Hilton http://www.hilton.com/

Mohonk Mountain House http://www.mohonk.com/

Motel 6 (page 161)http://www.motel6.com/

Northwest Airlines http://www.nwa.com/

Princess Cruises http://www.princesscruises.com/

Priority Club http://www.basshotels.com/priorityclub

Rent A Wreck http://www.rent-a-wreck.com/

Royal Caribbean http://www.rccl.com/

Signature Inns http://www.signature-inns.com/

Southwest Airlines http://www.southwest.com/

Super 8 Motels http://www.super8.com/

Tourism Industries Officehttp://www.ita.doc.gov/

Travel & Leisure Magazine http://www.travelandleisure.com/

Trinidad & Tobago http://www.visittnt.com/

U.S. Census Bureau http://www.census.gov/

WestJet Airlines Ltd. http://www.westjet.com/

Chapter 8

Abercrombie & Kent http://www.abercrombiekent.com/

Accor http://www.accor.com/

Air Canada http://www.aircanada.com/

Belize Tourist Board http://www.travelbelize.org/

Best Western International Inc. http://www.bestwestern.com/

Burger King http://www.burgerking.com/

California Division of Tourism

http://www.gocalif.ca.gov/

Carnival Corporation http://www.carnivalcorp.com/

Choice Hotels International http://www.choicehotels.com/

Cinnabon http://www.cinnabon.com/

Club Med http://www.clubmed.com/

Couples http://www.couples.com/

Emirates Airlines http://www.emirates.com/

Dominica http://www.dominica.dom/

Four Seasons Hotels and Resorts http://www.fourseasons.com/

Golden Door Fitness Resort http://www.goldendoor.com/

Hardee’s http://www.hardees.com/main.html

Hawaii Visitors & Convention Bureau http://www.gohawaii.com/

Hilton Garden Inn http://www.hilton.com/hiltongardeninn/index.html

Holland America Line http://www.hollandamerica.com/

Hyatt Hotels and Resorts http://www.hyatt.com/

International Gay and Lesbian Travel Association http://www.iglta.org/

Long Beach Convention Center http://www.golongbeach.org/mprindex.htm

McDonald's http://www.mcdonalds.com/

MGM Grand http://www.mgmgrand.com/

Marriott Rewards http://www.marriottrewards.com/

OneWorld Alliance http://www.oneworldalliance.com

Renaissance Cruise http://www.renaissancecruises.com/

Sandals http://www.sandals.com/

Scottsdale Conference Resorthttp://www.scottsconf.com/

Six Flags http://www.sixflags.com/

SkyTeam Alliancehttp://www.skyteam.com/

Star Alliance http://www.star-alliance.com

The Queen Maryhttp://www.queenmary.com/

Universal Studios Hollywood http://www.universalstudios.com/unicity2/

US Airways http://www.usairways.com/

Virgin Atlantic Airlineshttp://www.virgin-atlantic.com/

Visa http://www.visa.com/

Visit Floridahttp://www.flausa.com/

World Explorer Cruiseshttp://www.wecruise.com/

Chapter 9

PKF Consulting http://www.pkfonline.com/

Smith Travel Research http://www.str-online.com/

Tourism Vancouver http://www.tourism-vancouver.org/

Chapter 10

Airlines Reporting Corporation (ARC) http://www.arccorp.com/

Air Transport Associationhttp://www.air-transport.org/

Alps http://www.alpseurope.org/

American Bus Association (ABA) http://www.buses.org/

American Society of Association Executives (ASAE) http://www.asaenet.org/

Association of Corporate Travel Executives http://www.acte.org/

Atlantic City Convention & Visitors Authorityhttp://www.atlanticcitynj.com/

BC Ferries http://www.bcferries.com/

Bennigan's http://www.bennigans.com/

British Travel Centre http://www.visitbritain.com/

Brown County Convention & Visitors Bureau http://www.browncounty.com/

Business Travel News http://btnonline.com/

Carlson Companies http://www.carlson.com/

Carnivalhttp://www.carnivalcorp.com/http://www.carnival.com/

Cruise Lines International Association (CLIA) http://www.cruising.org/

Darden Restauranthttp://www.darden.com/

Diageo PLC http://www.diageo.com/

Foxwoods Resort Casino http://www.foxwoods.com/

Gold Coast http://www.goldcoasttourism.com.au

International Council of Cruise Lines http://www.iccl.org/

Irish Ferries http://www.irishferries.ie/

Little Rock Convention & Visitors Bureau http://www.littlerock.com/

Maritz http://www.maritz.com/

Meeting Professionals International (MPI) http://www.mpiweb.com/

Metromedia Restaurant Group http://www.metromediarestaurants.com/

Nation's Restaurant News http://www.nrn.com/

National Car Rentalhttp://www.nationalcar.com/

National Business Travel Association (NBTA) http://www.nbta.org/

National Tour Association (NTA) http://www.ntaonline.com/

Norwegian Cruise Line http://www.ncl.com/

P&O Ferries http://www.poferries.com/

Wyndham Internationalhttp://www.wyndhamintl.com/

Park West at Sea http://www.parkwestgallery.acmeinfo.com/

Princess Cruises http://www.princess.com/

Priority Club http://www.basshotels.com/priorityclub/

Professional Convention Management Association (PCMA) http://www.pcma.org/

Rail Europe http://www.raileurope.com/

Residence Inn by Marriott http://www.residenceinn.com/

Society of Incentive & Travel Executives (SITE)

http://www.site-intl.org/

Travel Weeklyhttp://www.twcrossroads.com/

Tricon Global Restaurants http://www.triconglobal.com/

United Motorcoach Association http://www.uma.org/

Virgin Rail http://www.virgin.com/

Westin http://www.westin.com/

Chapter 11

American Society for Quality (ASQ) http://www.asq.org/

Bare Necessities http://www.bare-necessities.com/

Camp Hyatthttp://www.hyatt.com/hyatt_resorts/camp/index.html/

Delta Hotels http://www.deltahotels.com/

Disney http://www.disney.go.com/

Emirates http://www.emirates.com/

Four Seasons Hotels and Resorts http://www.fourseasons.com/

Hampton Inn http://www.hamptoninn.com/

Lufthansa http://www.lufthansa-usa.com/

National Institute for Quality Standards http://www.quality.nist.gov/

The Ritz-Carlton Hotel Company http://www.ritzcarlton.com/

San Francisco Convention and Visitors Bureauhttp://www.sfvisitor.org/

ScotRail Railways Limited http://www.scotrail.co.uk/

Singapore Airlines http://www.singaporeair.com/

Southwest Airlines http://www.southwest.com/

Westin Kids Clubhttp://www.westin.com/ (click on About Westin)

Chapter 12

American Museum of Natural History http://www.amnh.org/

Association of Destination Management Executives (ADME)http://www.adme.org/

Medieval Times http://www.medievaltimes.com/

Mohonk Mountain Househttp://www.mohonk.com/

National Geographic Society http://www.nationalgeographic.com/

Scottsdale Conference Resort http://www.scottsconf.com/scottsdale/

Six Flags Great Americahttp://www.sixflags.com/greatamerica/

Smithsonian http://www.si.edu/

Specialty Travel Index http://www.spectrav.com/

United States Tour Operator Association (USTOA)http://www.ustoapackagepower.com/

Via Rail http://www.viarail.ca/en.index.html

Chapter 13

Airlines Reporting Corporation http://www.arccorp.com/

Amadeus http://www.amadeuslink.com/

American Airlineshttp://www.aa.com/

American Express Travel Related Services http://home3.americanexpress.com/corporate services/

American Society of Travel Agents (ASTA) http://www.astanet.com/

AOL Travel Channelhttp://aolsvc.travel.aol.com/

Apollo Galileo USA http://www.galileo.com/

Association of British Travel Agents http://www.abtanet.com/

Association of Canadian Travel Agents http://www.acta.net/

Association of Corporate Travel Executives http://www.acte.org/

Association Retail Travel Agents http://www.artaonline.com/

Australian Federation of Travel Agents

http://www.afta.com.au/

Biz Travelhttp://www.biztravel.com/

Bye Bye Nowhttp://www.byebyenow.com/

Carlson Wagonlit Travel http://www.carlsonwagonlit.com/

Cheap Travelhttp://www.cheaptravel.com/

Cruise Lines International Association http://www.cruising.org/

Delta Air Lineshttp://www.delta.com/

Expediahttp://www.expedia.com/

Gartner Researchhttp://www.gartner.com/

Independent Travel Agent Support Network http://www.itasn.com/

Interactive Travel Services Association http://www.interactivetravel.org/

International Airlines Travel Agent Network http://www.iatan.org/

Internet Travel Networkhttp://www.itn.net/

Last Minute Travelhttp://www.lastminutetravel.com/

Liberty Travel http://www.libertytravel.com/

LowestFarehttp://www.lowestfare.com/

Mapquesthttp://www.mapquest.com/

Maritz Travel Co. http://www.maritztravel.com/

Media Metrix http://www.mediametrix.com/

National Business Travel Association http://www.nbta.org/

Navigant International http://www.navigant.com/

Online Vacation Mallhttp://www.onlinevacationmall.com/

PhocusWright Inc. http://www.phocuswright.com/

Pricelinehttp://www.priceline.com/

Rosenbluth International http://www.rosenbluth.com/content/home/home.htm

Sabre http://www.sabre.com/

SatoTravel http://www.satotravel.com/

Singapore Airlines http://www.singaporeair.com/

Society of Travel Agents in Government http://www.government-travel.org/index.html

Southwest Airlineshttp://www.southwest.com/

Travelocityhttp://www.travelocity.com/

Travel Nowhttp://www.travelnow.com/

Travelscapehttp://www.travelscape.com/

Travelstorehttp://www.travelstore.com/

TravelWebhttp://www.travelweb.com/

Travelzoohttp://www.travelzoo.com/

United Motorcoach Association http://www.uma.org/

WebFlyerhttp://www.webflyer.com/

Worldspan https://www.worldspan.com/index.asp/

World Travel Partners-BTI http://www.worldtravel.com/

Yahoo! Travelhttp://travel.yahoo.com/

Chapter 14

Bermuda Department of Tourismhttp://www.bermudatourism.org/

California Raisin Marketing Board http://www.calraisins.org/

Canadian Tourism Commissionhttp://www.canadatourism.com/

Carnival Cruise Line http://www.canival.com/

Chi-Chi's http://www.chi-chis.com/

Jamaica Tourist Board http://www.jamaicatravel.com/

Payless Car Rental http://www.paylesscar.com/

Royal Caribbean International http://www.rccl.com/

Seabourn Cruise Line http://www.seabourn.com/http://www.leaderships.com/

Singapore Tourism Boardhttp://www.travel.com.sg/sog/

Thriftlodge http://www.travelodge.com/

Chapter 15

American Association of Advertising Agencies http://www.aaaa.org/

ABC http://abc.go.com/

Advertising Age http://www.adage.com/

Business Week http://www.businessweek.com/

Callaway Gardens http://www.callawaygardens.com/home_page/home.htm

CBS http://www.cbs.com/

Condé Nast Traveler http://www.cntraveler.com/

DDB Needham Worldwide http://www.ddbn.com/

Direct Marketing Association http://www.the-dma.org/

Field & Stream http://www.fieldandstream.com/

Forbes http://www.forbes.com/

Fortune Magazine http://www.fortune.com/fortune/

Fox http://www.fox.com/frameset.html

Golf Digest http://www.golfdigest.com/

Leo Burnett http://www.leoburnett.com/

Magazine Publishers of America http://www.magazine.org/

Martin Agency http://www.martinagency.com/

NBC http://www.nbc.com/

National Geographic Traveler http://www.nationalgeographic.com/traveler/index.html

Newspaper Association of America http://www.naa.org/

Outdoor Advertising Association of America http://www.oaaa.org/

Preferred Hotels http://www.preferredhotels.com/

Radio Advertising Bureau http://www.rab.com/

Readers Digest

http://www.readersdigest.com/

Smithsonian Magazine http://www.smithsonianmag.si.edu/

Standard Rate & Data Service (SRDS) http://www.srds.com/

Television Bureau of Advertising http://www.tvb.org/

Tourism British Columbiahttp://www.tbc.gov.bc.ca/tourism/tourismhome.html/http://www.hellobc.com/

TV Guide http://www.tvguide.com/

Time http://www.time.com/

Travel Agent Magazine http://www.advanstar.com/markets/travel.cfm

The Travel Channel http://travel.discovery.com/

Travel/Holiday Magazine http://www.travelholiday.com/

Travel & Leisure http://www.travelandleisure.com/

Chapter 16

Albuquerque Convention & Visitors Bureauhttp://www.abqcvb.org/

American Museum of Natural History http://www.amnh.org/

American Society of Travel Agents (ASTA)http://www.astanet.com/

Amtrakhttp://www.amtrak.com/

Beefeater Restaurant & Pubhttp://www.beefeater.co.uk/

Brown County Convention & Visitors Bureau http://www.browncounty.com/

Carlson Marketing Grouphttp://www.carlsonmarketing.com/

Cayman Islands Department of Tourism http://www.caymanislands.ky/

Chick-fil-A http://www.chickfila.com/

Cinnabon http://www.cnnabon.com/

FITUR http://www.fitur.ifema.es/

Gift Trackerhttp://www.gifttracker.com/

Hyatt Resorts http://www.hyatt.com/hyatt_resorts/index.html

ITB Berlin http://www.itb-berlin.com/

Joe's Crab Shackhttp://www.joescrabshack.com/

Lufthansa's Corporate Mileage Program http://www.lufthansa-usa.com/comp

National Business Travel Association (NBTA)http://www.nbta.org/

National Tour Association (NTA) http://www.ntaonline.com/

NCH NuWorld Marketing Limitedhttp://www.nuworld.com/

Promotional Marketing Association http://www.pmalink.org/

Scandinavia Tourism Board http://www.goscandinavia.com/

Singapore Airlineshttp://www.singaporeairlines.com/

Skyline Chilihttp://www.skylinechili.com/

T.G.I. Friday'shttp://www.tgifridays.com/

World Travel Market http://wtm.reedexpo.com/

Chapter 17

Educational Institute of the American Hotel & Lodging Association http://www.ei-ahla.org/

Hospitality Sales & Marketing Association International (HSMAI) http://www.hsmai.org/

Sales & Marketing Executives (SME) International http://www.smei.org/

Sales & Marketing Executives Marketing Library http://www.sell.org/

Sales & Marketing Management Magazine http://www.salesandmarketing.com/

Selling Power http://www.sellingpower.com/magazine/

Signature Inns http://www.signatureinns.com/

Chapter 18

Burger King http://www.burgerking.com/

Contiki http://www.contiki.com/

Fairmont Hotels & Resorts http://www.fairmont.com/

Institute for Public Relations http://www.instituteforpr.com/

International Council on Hotel, Restaurant and Institutional Education (CHRIE) http://www.chrie.org/

McDonald's Corporation http://www.mcdonalds.com/

Marriott International http://www.marriott.com/

Public Relations Society of America http://www.prsa.org/

Radisson http://www.radisson.com/

Red Lobster http://www.redlobster.com/

Ronald McDonald House Charities http://www.rmhc.com/

Royal Caribbean International http://www.rccl.com/

Six Flags http://www.sixflags.com/

United Airlines http://www.ual.com/

World's Leading Cruise Lines http://www.leaderships.com/

Chapter 19

Club Med http://www.clubmed.com/

Priceline http://www.priceline.com/

Rent-a-Wreck http://www.rent-a-wreck.com/

Silver Wings Plus (United Airlines http://www.silverwingsplus.com/

Smith Travel Research http://www.str-online.com/

Southwest Airlines http://www.southwest.com/

United Airlines http://www.ual.com/

Virgin Atlantic http://www.virgin-atlantic.com/

Chapter 20

Balanced Scorecard Collaborative http://www.bscol.com/

Balanced Scorecard Institutehttp://www.balancedscorecard.org/

Foundation for Performance Measurementhttp://www.fpm.com/

Performance Pathwayshttp://www.itpolicy.gsa.gov/mkm/pathways/pathways.htm/

The Work Measurement Institutehttp://www.workmeasurement.com/

U.S. Foundation for Performance Measurementhttp://www.netmain.com/usfpm/

TRAVEL TRADE INTERMEDIARIES AND PUBLICATIONS

1. RETAIL TRAVEL AGENTS, CORPORATE TRAVEL MANAGERS, AND AGENCIES

ACTE Quarterly http://www.acte.org/Business Travel News http://www.btnonline.com/Cruise Trade http://www.traveltrade.com/cruisetrade/Frequent Flyer http://frequentflyer.oag.com/JAX FAX Travel Marketing Magazine http://www.jaxfax.com/Travel Agent Magazine http://www.advanstar.com/Travel Daily News http://www.traveldailynews.com/Travel Management Daily http://www.tmdaily.com/Travel Trade http://www.traveltrade.com/Travel Weekly http://www.twcrossroads.com/Web Travel News http://www.webtravelnews.com/

2. TOUR WHOLESALERS AND OPERATORS

Courier (NTA) http://www.ntaonline.com/The Group Travel Leader http://grouptravelleader.com/Specialty Travel Index http://www.spectrav.com

3. INCENTIVE TRAVEL PLANNERS

CIM http://wwwcim-publications.de/Corporate Meetings & Incentives http://www.meetingsnet.com/Incentive http://www.incentivemag.com/Motivation Strategies http://www.info-now.com/Potentials http://www.potentialsmag.com/Promo Magazine http://www.promomagazine.com/

4. CONVENTION AND MEETING PLANNERS

Association Management http://www.asaenet.org/magazine/Association Meetings http://www.meetingsnet.com/Association Meetings International http://www.cat-publications.com/Insurance Conference Planner http://www.meetingsnet.com/Medical Meetings http://www.meetingsnet.com/Meetings & Conventions http://www.meetings-conventions.com/Meetings & Incentive Travel http://www.cat-publications.com/Meeting News http://www.meetingnews.com/Religious Conference Manager http://www.meetingsnet.com/Sales & Marketing Management http://www.salesandmarketing.com/Successful Meetings http://www.successmtgs.com/

Training http://www.trainingmag.com/Training & Development http://www.astd.org/Technology Meetings http://www.meetingsnet.com/

DIRECTORY NAMESCLIA Cruise Manual http://www.cruising.org/Fielding's Worldwide Cruises http://www.fieldingtravel.com/Hotel & Travel Index http://www.cahners.com/OAG Pocket Flight Guide http://www.oag.com/OAG Flight Guide North America http://www.oag.com/Official Corporate & Incentive Travel Directory http://www.d-net.com/Official Cruise Guide http://www.cahners.com/Official Meeting Facilities Guide http://www.omf.com/Specialty Travel Index http://www.spectrav.com/World Travel Guide http://www.wtgonline.com/

INDUSTRY GROUP WEB SITE ADDRESSES

1. CARRIERS

Airlines Reporting Corporation http://www.arccorp.com/Air Transport Association http://www.air-transport.org/American Automobile Association http://www.aaa.com/American Bus Association http://www.buses.org/Amtrak (National Passenger Transport Corporation; government agency) http://www.amtrak.com/International Air Transport Association http://www.iata.org/International Airlines Travel Agency Network http://www.iatan.org/Recreation Vehicle Industry Association http://www.rvamerica.com/Regional Airline Association http://www.raa.org/United Motorcoach Association http://www.uma.org/Via Rail Canada http://www.viarail.ca/

2. SUPPLIERS

American Bed & Breakfast Association http://www.abba.com/American Gaming Association http://www.americangaming.org/American Hotel & Lodging Association http://www.ahma.com/American Resort Development Association http://www.arda.org/American Sightseeing International http://www.americansightseeing.org/Canadian Hotel Association http://www.hotel.ca/Canadian Restaurant and Foodservices Association http://www.crfa.ca/Convention Industry Council http://www-c-l-c.org/Cruise Lines International Association http://www.cruising.org/Hotel Association of Canada http://www.hotels.ca/Hotels Sales and Marketing Association International http://www.hsmai.org/International Association of Amusement Parks and Attractions http://www.iaapa.org/International Association of Assembly Managers http://www.iaam.org/International Association of Conference Centers http://www.iacconline.com/International Association for Exhibition Management http://www.iaem.org/International Association of Fairs and Expositions http://www.iafenet.org/International Council of Cruise Lines http://www.iccl.org/International Festivals & Events Association http://www.ifea.com/National Association of RV Parks and Campgrounds http://www.gocampingamerica.com/National Park and Recreation Association http://www.activeparks.org/National Restaurant Association http://www.restaurant.org/Professional Association of Innkeepers

International http://www.paii.org/Society of Independent Show Organizers http://www.siso.org/World Waterpark Association http://www.waterparks.org/

3. THE TRAVEL TRADE

Adventure Travel Society http://www.adventuretravel.com/Association of Canadian Travel Agents http://www.acta.ca/American Society of Association Executives http://www.asaent.org/American Society of Travel Agents http://www.astanet.org/Association of Corporate Travel Executives http://www.acte.org/Association of Destination Management Executives http://www.adme.org/Association of Retail Travel Agents http://www.artaonline.com/Canadian Institute of Travel CounselorsInstitute of Certified Travel Agents http://www.icta.com/Meeting Professionals International http://www.mpiweb.org/National Association of Commissioned Travel Agents http://www.nacta.org/National Business Travel Association http://www.nbta.org/National Tour Association http://www.ntaonline.com/Professional Convention Management Association http://www.pcma.org/Religious Conference Management Association http://www.rcmaweb.org/Society of Corporate Meeting Professionals http://www.scmp.org/Society of Government Travel Professionals http://government-travel.org/Society of Incentive & Travel Executives http://www.site-intl.org/U.S. Air Consolidators Association http://www.usaca.com/U.S. Tour Operators Association http://www.ustoa.com/

4. DESTINATION MANAGEMENT AND SUPPORT SERVICES

Association of Travel Marketing Executives http://www.atme.org/Council on Hotel, Restaurant, and Institutional Education: CHRIE http://www.chrie.org/International Association of Convention & Visitor Bureaus http://www.iacvb.org/International Society of Travel & Tourism Educators http://www.istte.org/Society of American Travel Writers http://www.satw.org/The International Ecotourism Society http://www.ecotourism.org/Tourism Industry Association of Canada http://www.tiac-aitc.ca/Travel Industry Association of America http://www.tia.org/Travel and Tourism Research Association http://www.ttra.com/Western Association of Convention & Visitors Bureaus http://www.wacvb.com/