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1. Chandler Office Center55 N. Arizona PlaceMayor & Council, City Clerk,City Manager, Tax/License,Human Resources, UtilityBilling, Comm. & PublicAffairs, Neighborhood Programs
2. City Parking Garage3. Chandler Museum
178 E. Commonwealth Ave.4. Public Works
215 E. BuffaloHousing & Redevelopment
5. Planning and Development215 E. BuffaloPlanning, Engineering, Permits, Economic Dev.
6. Post Office101 N. Colorado
City of Chandler
HISTORIC DOWNTOW
N CHANDLER
Chandler Blvd.
Buffalo St.
Boston St.
Commonwealth Ave.
Chicago St.
Washington St.
Delaware St.
Colorado St.
Arizona Place
Arizona Ave.
San Marcos Place
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108
9
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13
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2 3
4 5
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Chandler…Points of Interest
7. Chandler Public Library22 S. Delaware City Council Chambers,
8. Fire DepartmentHeadquarters151 E. Boston St.
9. Police Headquarters250 E. Chicago
10. City Court, City Magistrate200 E. Chicago
11. City Operations Yard249 E. ChicagoAdministrative Services,Streets, Offsite Inspection,Building & Facilities,Purchasing HousingMaintenance, ParksMaintenance
Hunt Highway
Riggs Rd.
Chandler Heights Blvd.
Ocotillo Rd.
Queen Creek Rd.
Germann Rd.
Santan FreewayPecos Rd.
Chandler Blvd.
Ray Rd.
Warner Rd.
Elliot Rd.
Western Canal
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CHANDLER
Traveling?Miles from Chandler:Flagstaff ........................164Grand Canyon ...........249Lake Havasu................223Las Vegas ......................312Nogales .........................161Payson...........................86Phoenix.........................19Prescott .........................121Sedona ..........................138Tucson ..........................98
3/06 12k
12. Senior Center202 E. Boston
13. Community Center125 E. Commonwealth Ave.Parks Information/Rentals, Community Services Admin.,Recreation
14. Parking Garage15. Chandler Corporate Plaza
25 S. Arizona PlaceEnvironmentalManagement, Real Estate,Risk Management,Chamber of Commerce
16. Vision Gallery80 San Marcos Place
17. San Marcos Resort1 S. San Marcos Place
City of Chandler Municipal Complex
1. Desert Oasis Aquatic Center 1400 W. Summit Place
2. Sunset Branch Library 4930 W. Ray Rd.
3. Desert Breeze Park 660 N. Desert Breeze Blvd. East
4. Fire Station 4 249 N. Kyrene
5. West Chandler Park andAquatic Center250 S. Kyrene
6. Fire Station 2 1911 N. Alma School
7. Arrowhead Meadows Parkand Pool1475 W. Erie
8. Center for the Arts 250 N. Arizona Ave.
9. Fire Station 6 911 N. Jackson St.
10. Fire Station 8 711 W. Frye Rd.
11. Main Library 22 S. Delaware St.
12. Fire Station 1 911 S. Hamilton
13. Folley Pool 600 E. Fairview
14. Chandler Regional Hospital475 S. Dobson
15. Fire Station 3 275 S. Ellis
16. Municipal Utilities/Streets1800 S. McQueen Rd.
17. Tumbleweed Park andChandler Tennis Center 2250 S. McQueen Rd.
18. Chandler MunicipalAirport2380 S. Stinson Way
19. Fire Training Facility 3550 S. Dobson Rd.
20. Fire Station 5 1775 W. Queen Creek Rd.
21. Snedigar Sportsplex andSnedigar Recreation Centerand Chandler Skatepark4500 S. Basha Rd.
22. Hamilton Library3700 S. Arizona AvenueHamilton Aquatic Center 100 W. Ocotillo Rd.
23. Recycling-Solid WasteCollection Center 955 E. Queen Creek Rd.
24. Bear Creek Golf Course 500 E. Riggs Rd.
25. Fire Station 7 6200 S. Gilbert Rd.
26. Basha Branch Library 5990 S. Val Vista Dr.
27. Fire Station 9 211 N. Desert BreezePkwy West
28. Fire Support & Services 1635 S. Price Rd.
29. Fire Station 10 5211 S. McQueen Rd.
30. Mesquite Groves AquaticCenter 5901 S. Hillcrest Dr.
31. Paseo Vista RecreationArea3850 S McQueen Rd.
32. TumbleweedRecreation Center 745 E. Germann Rd.
33. Chandler Bike Park
450 E. Knox Rd.34. Environmental
Education Center 4050 E. ChandlerHeights Rd.
Chandler, Arizona
A Newcomer’s
Guide
Welcome to Chandler
Bienvenido a la Ciudad de Chandler
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Once a quiet farm town, Chandler has become one ofthe fastest growing cities in the nation. Today, more than250,000 people call Chandler home.
The City was founded by the first veterinarian appoint-ed to serve the Arizona Territory. Dr. A.J. Chandlerturned the desert into a booming oasis by building canals
to bring water to the dry,dusty terrain. The Townof Chandler was formedin 1912 and incorporat-ed in 1920.
In recent years,Chandler has experienceda successful diversification
process. Its agricultural base has given way to hightech industries, earningChandler the nickname of“Silicon Desert” and allow-ing residents to enjoy one of the highest per capita incomes in the Southwest.
The City is centrally located in the rapidly growingSoutheast Valley region and is conveniently located 20 miles southeast of Phoenix and Sky HarborInternational Airport.
It is no wonder moving to Chandler is the choice for somany newcomers to Arizona.
Did You Know…• In 1980, Chandler’s population
was 29,673. There are currentlymore than 250,000 residents living in the City!
• The incorporated area ofChandler covers 63.5 squaremiles.Total planning area for theCity is 71.5 square miles.
• There are more than 60 public parks andfuture park sites in Chandler containing avariety of facilities including soccer andsoftball fields, courts for tennis, sand vol-leyball, racquetball and basketball, an exer-cise course, walking trails, a lake, picnic pavilions, playgrounds, swimming pools, a skate park, three dog parks and a bike grind park.
• The City Council consists of a mayor and six council-members elected at large. Councilmembers serve a four-year term and the mayor serves a two-year term. Terms inoffice are limited to two consecutive terms for councilmembers and four terms for the mayor.
• The median age of residents is 32.5 years.
• The average household income is more than $79,000.
• The average daily maximum temperature is 85 degrees.The average daily minimum temperature is 54.8 degrees.Chandler also averages 8.42 inches of rain per year.
• According to the United States Department of theCensus, Arizona is projected to be the second fastestgrowing state between 2000 and 2030.
In 2005, 2007 and again in 2008,Chandler was named one of the 100Best Communities for YoungPeople in the country. The winningcommunities – ranging from small
towns to urban neighborhoods acrossAmerica – are celebrated for their com-
mitment to provide healthy, safe and caring envi-ronments for young people.
Contents4 Information5 Annual Events6 Frequently Asked Questions8 Quality of Life9 Parks and Recreation10 Chandler Public Library11 Neighborhood Services12 Recycling13 Water Conservation14 Public Safety15 City Utility Billing Quick Facts16 Map of the City
Welcome to Chandler was produced by the City of Chandler’s Communicationsand Public Affairs Department, 55 N. Arizona Place, Suite 301, Chandler, AZ85225.
The City of Chandler endeavors to make all of its programs, services, activities andfacilities accessible to, usable by and available to qualified individuals with disabili-ties, and does not discriminate on the basis of disability. For information concern-ing special accommodations for disabled people, contact Leah Powell, ADACoordinator, 55 N. Arizona Place, Suite 301, Chandler, AZ 85225, 480-782-4349 or 1-800-367-8939 TDD.
Si desea esta información en español, por favor llame al teléfono 480-782-2220.
Chandler…Welcome
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Chandler, anteriormente un tranquilo pueblo agrícola,ahora se ha convertido en una de las ciudades de másrápido crecimiento en el país. En la actualidad, 250,000personas consideran a Chandler su hogar.
La Ciudad fue fundada por el primer veterinario asignado a servir en el Territorio de Arizona. El Dr. A.J.Chandler convirtió al desierto en un oasis, construyendo
canales para traer agua auna tierra árida ypolvorienta. El Pueblo deChandler fue formado en1912 e incorporado en1920.
En años recientes,Chandler ha vivido un
proceso de diversificaciónmuy exitoso. Su base agrícola ha dado lugar aindustrias de alta tecnología, ganándose elsobrenombre “Desierto deSilicón” y permitiendo a sus residentes disfrutar uno de losingresos más altos por cápita del suroeste.
La Ciudad está céntricamente ubicada en el área degran crecimiento de la región sureste del Valle, y convenientemente a sólo 20 millas al sureste de Phoenix y del Aeropuerto Internacional Sky Harbor.
Es por esto sin lugar a dudas, que Chandler es el sitioseleccionado por tantos recién llegados a Arizona.
¿Sabía Usted…?• En 1980, la población de Chandler
era de 29,673 personas.¡Actualmente la Chandler cuentacon mas de 250,000 residentesviviendo en la Ciudad!
• El área incorporada de Chandlercubre 63.5 millas cuadradas. El totaldel área de planeación de la Ciudad es de71.5 millas cuadradas.
• Chandler cuenta con 50 parques públicos ysitios futuros para parques, con una var-iedad de instalaciones, incluyendo camposde fútbol, sóftbol, canchas de tenis, volei-bol, frontenis, y baloncesto, áreas para hacerejercicio, senderos marcados para caminar, un lago, pabel-lones de descanso, áreas de recreación, albercas, un parquede patinaje, y tres parques caninos.
• El Concilio de la Ciudad consiste de un alcalde y seis con-cejales electos en general. El período de los puestos demandato de los concejales es de cuatro años, con un límitede dos períodos consecutivos. El período del puesto demandato del alcalde es de dos años, con un límite de cua-tro períodos consecutivos.
• La edad promedio de los residentes es de 32.5 años.
• Los ingresos anuales promedio por familia ascienden a másde $79,000 dólares.
• La temperatura promedio máxima diaria es de 85 grados,y la mínima es de 54.8 grados. Chandler recibe anual-mente un promedio de 8.42 pulgadas de lluvia.
• De acuerdo al Departamento de los Censos de los EstadosUnidos, se proyecta que Arizona será el segundo estadodel país de más rápido crecimiento de 2000 a 2030.
Contenido4 Información5 Eventos Anuales6 Preguntas Frecuentes8 Calidad de la Vida9 Recreación y Parques10 Biblioteca Pública de Chandler11 Servicios a los Vecindarios12 El Reciclaje Hace la Diferencia 13 Conservación de Agua14 Seguridad Pública15 Datos Rápidos Sobre su Cobro de
Servicios Públicos de la Ciudad16 Mapa de la Ciudad
El boletín informativo “Bienvenidos a Chandler” fue publicado por elDepartamento de Comunicaciones y Relaciones Públicas de la Ciudad deChandler, 55 N. Arizona Place, Suite 301, Chandler, AZ 85225.
La Ciudad de Chandler se esfuerza para que todo programa, servicio, actividad einstalación esté disponible y sea accesible y usado por personas discapacitadas, y nodiscrimina basándose en la discapacidad. Para recibir información concerniente aarreglos especiales para personas discapacitadas, por favor llame a: Leah Powell,Coordinadora-ADA, 55 N. Arizona Place, Suite 301, Chandler, AZ 85225, 480-782-4349 ó 1-800-367-8939.
Para más información, por favor llame al 480-782-2220.
Chandler…¡Bienvenidos!
En 2005, 2007 y 2008, la Ciudad deChandler fue nombrado una de las100 Mejores Comunidades para lagente joven en el país. Celebran alas comunidades que ganan -
extendiéndose de ciudades pequeñas alas vecindades urbanas a través de
América - para que su comisión proporcione los ambi-entes sanos, seguros y que cuidan para la gente joven.
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Chandler residents are provided with regular informa-tion through severalsources. A monthlynewsletter, CityScope, isincluded with the City’sutility bill. In it, residentscan find updates on Cityactivities, a calendar of
events and other informa-tion that is important tothose living in Chandler.Other sources for informa-tion are Chandler CableChannel 11 and the City’s Web site at www.chandleraz.gov.
Chandler Cable Channel11 is your governmentaccess station. Our award-winning shows will takeyou behind the scenes andprovide the latest informa-tion about City meetings,
services, events and the people that make living in Chandlergreat! Chandler Cable Channel 11 is also the place to findCity job listings.
• City Council meetings are televised live on the 2nd &4th Thursdays of each month at 7 p.m.
• Study Sessions are televised live on the 2nd & 4thMondays of each month at 7 p.m.
• Planning & Zoning Commission meetings are televisedlive on the 1st & 3rd Wednesday of each month at 5:30 p.m.
Mayor’s ReviewThe Mayor and a special guest discuss local and regionalissues that affect Chandler.
Chandler…Information
Are you watching Chandler’s Cable Channel?
www.chandleraz.govVisit Chandler’s Web site for up-to-date information on
civic meetings, the City’s events and activities, and to dis-cover helpful hints and tips to improve your Chandlerlifestyle. Also listed are City job openings, the City Code,links to community interest groups, a phone directory forCity offices and more.
Streaming VideoNow view live video and download your favorite pro-grams at your convenience! Channel 11 is availablethrough streaming video on the Internet. Visitwww.chandleraz.gov and click on ‘streaming video’.
Questions?Special Events Hotline [email protected]
CHANDLERCHANNEL
Come Out & Play, Chandler Community Services staff members host the award-win-ning program promoting the recreation and leisureopportunities that abound in Chandler.
Chandler in FocusTwice a month a Chandler City Councilmember andguest look at community issues.
CityScopeThe popular resident’s newsletter comes to life in thisvideo magazine.
Sprinkler’s ClubhouseWelcome to Sprinkler’s Clubhousewhere Sprinkler and his friendsknow the best way to have funis to stay safe! Each episodetakes children on an excitingadventure where they’ll learn howto be safe at home at school andeverywhere in between.
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Chandler is proud of the many family oriented eventsthat take place in thecommunity. The Cityoffers a variety of uniqueevents that reflect thediversity and contempo-rary interests of this grow-ing community.
To find out more
information on any of theevents, call the SpecialEvents Hotline at 480-782-2735, log on towww.chandleraz.gov/special-events, watch CableChannel 11 or look for event information in the CityScopeNewsletter which is mailed each month with your waterbill.
Chandler…Annual Events
Historic Downtown Chandler We’re waiting for you in Historic Downtown Chandler
located one block south of Chandler Boulevard on ArizonaAvenue. Admire the variety of works and tastes of local artistsin any of our unique art galleries or take a leisurely strollthrough the many specialty shops with local and exotic deco-rations for the home. And don’t forget Olde Towne MarketSquare, nestled just one block south of the main square.
Our many downtown restaurants offer a variety of choic-es to settle your cravings, from traditional American to zestyMexican. And if it’s fine dining you’re looking for, come tothe beautiful San Marcos Resort and Golf Course, the state’sfirst destination resort.
Downtown is also host to a number of special events suchas the Chandler Jazz Festival and the Tumbleweed TreeLighting Ceremony, which attracts people from across theValley. There are so many things Historic DowntownChandler has to offer. So, next time you’re in the mood forsomething new, go for the old… in Historic DowntownChandler. We are making history!
Calendar of EventsJanuary Celebration of Unity
Multicultural Festival
February Classic Car and Hot Rod Show
March Ostrich Festival and Parade
April Family Easter Celebration Chandler Jazz Festival
May Cinco de Mayo Celebration and Chihuahua Races
June Juneteenth Celebration
July Chandler 4th of July Fireworks Spectacular
September Hispanic Heritage Month EventsMariachi Festival
October Fall Rhythm FestHispanic Heritage Month EventsHowlin’ Halloween Spooktacular
November Chandler Golf ChallengeWoofstock - Great Chandler Dog Walk
December Santa comes to Chandler for Santa's House, the “Lunch with Santa” Coloring Contest, and “Santa’s Calling” Program
Parade of LightsTumbleweed TreeLighting Ceremony
Want to Explore the History ofChandler?
Chandler’s Public HistoryProgram presents Chandler’s his-tory to the public through out-reach activities. Discover the storyof our past through history kiosksin parks, public programs for all
ages, oral history projects, programs on Channel 11, Web siteresources, the Ranch at Tumbleweed Park, and many otheractivities. To learn more, visit www.chandleraz.gov/historyor call 480-782-2751.
Another fun way to learn about our history is to head tohistoric downtown Chandler and visit the ChandlerMuseum, open to the public Monday through Saturday,from 11 a.m. to 4 p.m. (Closed Sunday). Travel back in timeand discover how Chandler began, and how people workedand lived in what was once a small farming town. Call 480-782-2717 or visit www.chandlermuseum.org for moreinformation.
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Welcome to the City of Chandler! Whether it’s acrossthe Valley or across thecountry, new residentsoften have many ques-tions about their newnew community.
We have tried to anticipate some of themost common questionsnewcomers to the community may havewhen they arrive...
Who should I call for informationregarding utility services?
The City of Chandler provides water,sewer and refuse service. If you have notalready contacted the City for service,call 480-782-2280 for more informa-tion. You may also want to ask aboutthe “SUREPAY” automatic paymentprogram when you call.
Electric service is provided by either• Arizona Public Service
1-800-253-9405
• Salt River Project 602-236-8888
Natural Gas is also available in someareas of the City. • Southwest Gas at 602-861-1999
What do I do with empty movingboxes and other unwanted items?
Are the items reusable? If so, thereare charitable organizations that provideat-home collection for furniture, cloth-ing, toys and other household items.For a list of charitable organizations callSolid Waste Services at 480-782-3510 orvisit chandleraz.gov.Recycling and disposal options include:• Free Curbside Bulk Collection
Recycling bulk service: Separatefrom regular bulk service for excesscardboard, large appliances and elec-tronics.Regular bulk service: Offered freetwice annually for excess trash andyard waste. Extra bulk service isavailable for a nominal fee of $25.To schedule, call Solid WasteServices at 480-782-3510.
• Recycling-Solid Waste CollectionCenter955 E. Queen Creek RoadThe City's Recycling-Solid WasteCollection Center is open Thursdaythrough Monday from 8 a.m. to 4p.m. and closed on Tuesdays andWednesdays. The Collection Centeris available for residential self-hauland drop-off. The facility, availableto Chandler residents, accepts excesstrash and recyclables. For moreinformation call Solid Waste Servicesat 480-782-3510.
What public school will my child attend?
Several highly regarded public schooldistricts serve our community. Pleasecontact them directly for specific infor-mation.
• Chandler Unified School District480-812-7000
• Gilbert Unified School District 480-497-3300
• Kyrene Elementary School District480-783-4000
• Mesa Public Schools 480-472-0000
• Tempe Union School District 480-839-0292
• Information on Charter Schools602-542-5094
How do I register my car or obtainan Arizona Driver’s License?
State Motor Vehicle Departmentrequires that newcomers obtain anArizona license and current registration
immediately. You can do this at anyMotor Vehicle location.
The Chandler Motor Vehicle office islocated at 50 S. Beck (Chandler Blvd.West of Kyrene) or call them at 602-255-0072.
All cars, trucks and motorcycles arerequired to have a current Arizona regis-tration, insurance, and pass an emissionstest.
How can I register to vote?You can register to vote at any State
Motor Vehicle office or at the ChandlerCity Clerk’s office.
The City Clerk’s office is located at55 N. Arizona Place, Suite 203, or youcan call 480-782-2180.
Where can I get a passport?Passports are also issued in the City
Clerk’s Office. Call 480-782-2180 formore information.
What is my zip code and area code?Chandler has several zip codes. To
find out what yours is or for any ques-tions regarding postal service, call theUnited States Post Office at 1-800-275-8777.
Chandler’s area code is 480.
How do I get help in an emergency?Chandler uses 9-1-1 for all fire,
police and ambulance emergencies.For after-hours or non-urgent situa-
tions, please call 480-782-4130.For questions about fire or emer-
gency medical services in Chandler callthe Fire Department headquarters at480-782-2120.
Chandler…Frequently Asked Questions
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I’ve seen City vehicles with a red Epainted on the side. What is it?
The big red E on various City vehi-cles and on employee uniforms indicatethat the employee driving the truck orwearing the uniform has been trained tohandle situations during an emergencyor can get help for a citizen if necessary.The police have taught young schoolchildren that if they feel threatenedwhen they are outside their home theycan go to one of the City trucks withthe E for safe haven.
What do I need to know about petownership in Chandler?
Dogs 4 months of age and older arerequired to be licensed and vaccinatedagainst rabies annually. Questions aboutthis should be referred to MaricopaAnimal Care and Control at 602-506-PETS (7387).
Courteous pet ownership is importantin Chandler. If you are interested in find-ing out more regarding pet ownerresponsibilities, including informationabout cats, leash laws and barking dogs,the brochure, A Guide to Pet Ownershipin Chandler, can be requested from theCommunications and Public AffairsDepartment at 480-782-2220.
I need to do some work on my newhome. What projects require permits?
If you plan on doing any home proj-ects you should request the HomeownerBuilding Permit Manual from the City’sDevelopment Services Division at 480-782-3000. This manual providesbasic information on common homeimprovement projects. DevelopmentServices staff is also available at 480-782-3000 to assist you with anyquestions you may have.
My home has a security alarm.What do I need to know abouthome alarms in Chandler?
If you have an alarm you will need apermit, available through the ChandlerPolice Department. User error is themost common cause of false alarms,which are costly and time-consuming.The Chandler Police Department offersa False Alarm Awareness class severaltimes a year. For more information oran alarm permit, call 480-782-4201 or
visit www.chandlerpd.com.
Who can answer questions aboutwater quality and water conservation?
Chandler's tapwater passes 100 testsevery day! TheValley's tap watermust meet all stan-dards set by theEnvironmentalProtection Agency(EPA) and the
Arizona Department of EnvironmentalQuality (ADEQ). For questions regard-ing water quality, pressure or taste, call480-782-3660 or visit www.tapintoquality.com.
The Water Conservation Office hasinformation and programs to help resi-dents save water. For rebates, help withfinding leaks or landscaping ideas call480-782-3580 or visit www.chandleraz.gov/water.
Before doing any major landscaping,consider contacting them for xeriscapeinformation. You may qualify for a land-scape rebate offer. Water saving kits arealso available free of charge to residentsliving in homes built before 1992. Callthe Water Conservation Office at 480-782-3580.
I have neighborhood concerns, whomshould I call for more information?
Neighborhood Resources assists resi-dents with neighborhood code enforce-ment issues such as excessive weedgrowth, inoperable vehicles, junk anddebris, and public nuisances. For answersto any questions regarding these issues,call Neighborhood Resources at 480-782-4320.
My new home has a swimming pool.What information do I need to know?
It only takes a few seconds for atragedy to occur. That is why, everyApril, the Chandler Fire Departmentparticipates in a Valleywide pool safetyevent called Water Safety Day. Residentsare encouraged to attend. For informa-tion on that event or to learn moreabout pool safety at any time, contactthe Fire Department at 480-782-2121.
If you have a pool and need to drainit for repairs or maintenance, a no-cost
permit is required from the StreetsDivision. They can be reached at 480-782-3500. Pools also require prop-er fencing. Development Services at480-782-3000 can provide specificinformation regarding pool fencing.
What recreational programs are available?
Chandler has many national award-winning Parks and Recreation programsoffered through the Community ServicesDepartment. Detailed information onthese programs and facilities is located onthe City's Web site under the "Leisureand Lifestyle" section. Find more infor-mation about leisure and lifestyle pro-grams at the downtown CommunityCenter, 125 E. Commonwealth Ave., orin the department's Break Time magazine,which is mailed to subscribing Chandlerresidents each quarter.
Enjoy the many parks, libraries,aquatic facilities, community centers, artcenters and special facilities that con-tribute to the quality of life in Chandler.We also invite you to join with others inthe community at the numerous annualspecial events listed on page 5.
Additional information on localactivities and places of interest can befound at the Chandler Chamber ofCommerce office located at 25 S.Arizona Place or call 480-963-4571. Forrecreation areas outside of Chandler,contact the Arizona Department ofTourism at 1100 W. Washington St.,Phoenix, or call 602-230-7733. You canalso view its web page at www.arizonaguide.com.
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Adopt-a-Park ...................................480-782-2667Aquatics Hotline .............................480-782-2733Basha Branch Library ...................480-782-2850Bear Creek Golf Complex ............480-883-8200Center for the Arts..........................480-782-2680Chandler Main Library ................480-782-2814Chandler Museum..........................480-782-2717Code Enforcement...........................480-782-4320Chandler Community Center ......480-782-2727Disability Access ..............................480-782-2216Environmental Education
Center .....................................480-782-2890
Friends of the Library....................480-782-2771Hamilton Branch Library ............480-782-2828McCullough-Price House ..............480-782-2876Neighborhood Programs ................480-782-2218Public History Program ................480-782-2751Senior Center...................................480-782-2720Snedigar Recreation Ctr. ...............480-782-2640Special Events Hotline ...................480-782-2735Sunset Branch Library ..................480-782-2840Tumbleweed Recreation Center ...480-782-2900Volunteer Opportunities ................480-782-2349
Chandler…Quality of Life
Community ServicesMeaningful leisure activity is
essential in building a strong com-munity and Chandler is proud ofthe many opportunities it providesits residents.
Quality family parks and aquat-ic facilities are located throughoutthe City. Residents can fish at Desert Breeze and VeteransOasis parks, play tennis at the Chandler Tennis Center, golf atBear Creek Golf Complex, attend free concerts, join fellowresidents on exciting outdoor adventures, and much more.
Community Services also provides many diverse youthactivities and offers companionship, meals and numerousactivities for seniors at the Chandler Senior Center.
Chandler Community Services is a 1998 National GoldMedal Winner, SpecialRecreation Finalist for excellencein parks and recreation, and2000 National Recreation andParks Association Excellence inAquatics Award recipient.
Center forthe Arts
The ChandlerCenter for the Artshas established areputation for offering quality cultural programs at anaffordable price to the City’s residents.
Residents can enjoy the talents of national touring per-formers as well as some of the best local performing groupsthat Arizona has to offer.
The Center is also known for its unique shared-use con-cept with the Chandler Unified School District providingthousands of students with practical experience in a theatersetting. It serves as a primary performance site for arts cur-riculum-based concerts and productions.
The Center for the Arts islocated at 250 N. Arizona Ave. For more information onscheduled events, contact thebox office at 480-782-2680or visit online at www.chandlercenter.org.
Need More Information?
Newcomers to Chandler are finding out what long-timeresidents already know:Chandler is a great placeto live!
Quality services, adiverse assortment ofactivities and events and
a commitment by both the City and its residents to build stronger neighbor-hoods is part of what makes Chandler one of the most desirable cities in the Southwest.
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Whether it’s recreation facilities, classes for you and yourfamily, or special eventstaking place in the com-munity, the City ofChandler Parks andRecreation Division hassomething just right foryou. Parks, facilities andfuture park sites are at
your disposal throughoutthe year. The City alsooffers leisure time classes for all ages and abilities. Do you want to learn more? Watch “Come Out and Play, Chandler!” - the CommunityServices cable TV show on Channel 11 that highlightsleisure opportunities available through the department.
Aquatic FacilitiesArrowhead Pool1475 W. Erie Street
Desert Oasis AquaticCenter1400 W. Summit Place
Folley Pool600 E. Fairview
Hamilton Aquatic Center3838 S. Arizona Ave.
Mesquite Groves AquaticAquatic Center5901 S. Hillcrest Dr.
West Chandler AquaticCenter250 S. Kyrene Rd.
Bark ParksSnedigar Sportsplex4500 S. Basha Rd.
Shawnee Park1400 W. Mesquite
West Chandler Park250 S. Kyrene Rd.
Community & RecreationCentersChandler CommunityCenter125 E. Commonwealth
Environmental EducationCenter4050 E. Chandler HeightsRd.
Senior Center202 E. Boston St.
Snedigar Recreation Center4500 S. Basha Rd.
Tumbleweed RecreationCenter745 E. Germann Rd.
Community Parks Some of our biggest, mostpopular parks.
Arrowhead Meadows Park1475 W. Erie St.
Chuparosa Park2400 S. Dobson Rd.
Desert Breeze Park660 N. Desert Breeze Blvd. East
Espee Park450 E. Knox Rd.
Folley Memorial Park601 E. Frye Rd.
Paseo Trail along the Consolidated Canal
Paseo Vista Recreation Area3850 S. McQueen Rd.
Pima Park625 N. McQueen Rd.
Snedigar Sportsplex4500 S. Basha Rd.Tumbleweed Park2250 S. McQueen Rd.
Veterans Oasis Park4050 E. Chandler Heights Rd.
West Chandler Park250 S. Kyrene Rd.
Neighborhood ParksThere are dozens of smallerneighborhood parks through-out the community. See thecomplete list of City parks inthe quarterly Break Timemagazine or online atwww.chandleraz.gov/parks
Special Use ParksArizona Railway Museumat Tumbleweed Park330 E. Ryan Rd.
Chandler Bike Park atEspee Park450 E. Knox Rd.
Chandler Skatepark at theSnedigar Sportsplex4500 S. Basha Rd.
Chandler Tennis Center atTumbleweed Park2250 S. McQueen Rd.
Dr. A.J. Chandler Park inHistoric DowntownChandler3 S. Arizona Pl.
Golf at Bear Creek GolfComplex500 E. Riggs Rd.
Hummingbird Habitatat Desert Breeze Park660 N. Desert BreezeParkway East
Xeriscape DemonstrationGarden400 N. Arrowhead Dr.
Chandler…Parks & Recreation
Break TimeFour times a year,
residents who choose tosubscribe will receiveBreak Time magazine,highlighting the manyactivities availablethroughout the City that are sponsored by Parks andRecreation, the Library and the Center for the Arts. BreakTime also includes a schedule of classes and programs
offered to all residents, rangingfrom toddler classes to teen socialactivities, adult leisure programsand more. You can also find infor-mation about area parks and facili-ties and rental information.
To sign up for a free subscrip-tion, visitwww.chandleraz.gov/breaktime orcall 480-782-2727.
City of Chandler Parks and FacilitiesFor more information on Chandler parks, call 480-782-2727 or go to www.chandleraz.gov/parks
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Chandler…Public Libraries
More than Books, More than Ever! More than one million visits are
made to Chandler Public Librarieseach year. Last year alone, patronschecked out more than 2 millionitems, including books, magazines,audio books, DVDs and CDs. Nowpart of the of the Greater PhoenixDigital Library, Chandler Librarycardholders can browse, checkout and
download audio books, eBooks, music and video to theirpersonal computer or portable device.
Your library provides avariety of technologyresources that allow customersto virtually have the world attheir fingertips! In additionto offering more than 300public access computers, eachof the four library locations is a wireless hotspot where card-holders can connect to our free wireless Internet. Visit thelibrary’s Web site at www.chandlerlibrary.org to manageyour library account, check the availability of items, andaccess Internet resources and subscription databases.
The Chandler PublicLibrary offers programmingfor all age groups includingstorytimes, book discussiongroups, author presentations,arts and cultural program-ming, and computer classes to
name a few! The library also provides a number of outreachprograms that extend library service further into the com-munity, including homebound and in-home daycare deliver-ies, Books for Babies distributions, and adult basic
education classes. Over250 volunteers enhancelibrary services by con-tributing more than13,000 hours of service.
The Chandler Public Library strives to help all residentsobtain information meet-ing their diverse personal,educational and profes-sional needs. The libraryserves as the learning,
educational and culturalcenter for the community,and promotes the develop-ment of and appreciationfor reading and learning.
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Visit the Chandler LibraryThe City invites you and your family to be regular
visitors to the libraries. With four convenient locationsthroughout the community AND access via our Website, imagine the possibilities! All locations now havewireless access!
Downtown Library (480) 782-280022 South Delaware StreetHours:Monday - Thursday 9:00am - 9:00pmFriday - Saturday 9:00am - 6:00pmSunday 1:00pm - 5:00pm
Hamilton Library (480) 782-28283700 South Arizona AvenueHours:Monday - Wednesday 7:30am - 8:00pmThursday - Friday 7:30am - 5:00pmSaturday 1:00pm - 5:00pmSunday Closed
Sunset Library (480) 782-28404930 West Ray RoadHours:Monday - Thursday 10:00am - 8:00pmFriday - Saturday 10:00am - 6:00pmSunday 1:00pm - 5:00pm
Basha Library (480) 782-28505990 South Val Vista DriveHours:Monday - Wednesday 7:30am - 8:00pmThursday - Friday 7:30am - 5:00pmSaturday 10:00am - 2:00pmSunday Closed
Internet www.chandlerlibrary.org
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Chandler…Neighborhoods
Code Enforcement Chandler's neighborhood
maintenance and zoning codeshelp maintain a safe, pleasantcommunity and protect neigh-borhoods from deteriorationand decline. Sometimes a new-comer to the community maynot be aware of specific codesand unintentionally violateone or more of them. A CodeInspector may contact individ-uals to notify them of the codeviolation and instruct them onhow to meet code requirements. These courtesy notices arenot citations but reminders that, in order to maintain thequality of life that Chandler offers, it is necessary to main-tain properties according to the City codes and ordinancesthat have been adopted.
Common violations include weeds, inoperable vehicles,vehicles parked on unimproved surfaces, excess trash ordebris on the property, graffiti and other deteriorated condi-tions.
Code Inspectors are committed to educating and work-ing in partnership with residents. For more information visitwww.chandlercode.com. If you have any questions or needto speak with an inspector, please call 480-782-4320.
Community Development The Community Development Division administers
funds and programs that promote the improvement of qual-ity of life for low-to moderate-income families and assist inthe stabilization of Chandler neighborhoods.
The Division does so by implementing affordable hous-ing programs and by partnering with non-profit and faith-based agencies as well as other City departments to addressand meet basic and critical human needs.
Neighborhood ProgramsNeighborhood Programs
was established to encour-age a partnership betweenresidents and the City toassist in the strengtheningof Chandler’s neighbor-hoods and to build strongerand more constructiveworking relationships between the City and its residents.This is done by helping residents and other communitystakeholders find workable solutions to neighborhood issues.The goal is to build and maintain strong, viable neighborhoods.
Purpose• Disseminate information and resources regarding
neighborhood issues.
• Assist neighborhoods in gathering knowledge of public,private, and non-profit resources.
• Provide HOA resident training through enrollment in theLeadership Centre.
• Provide staff support to the Neighborhood AdvisoryCommittee.
• Maintain a registration database of homeowners associa-tions and traditional neighborhoods.
• Create and maintain mailing lists for organized neighborhoods.
• Develop and implement neighborhood initiative programs to strengthen neighborhoods on the brink ofdecline.
• Assist active resident leaders in their efforts to enhancethe long-term viability of neighborhoods by haltingneighborhood decline and improving the physical appearance of older neighborhoods.
Neighborhoods are the heart of any city. Chandler’sneighborhoods provideimages of our history andinsight into our future asthe community continuesto grow. To maintain andbuild strong neighbor-hoods, the City offers var-
ious programs to assist residents and homeowners.
Three divisions withinthe City that offer neigh-borhood assistance areNeighborhood Programs480-782-2218, Code Enforcement and CommunityDevelopment 480-782-3214.
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Chandler…Recycling
Bag and Tie Your Garbage and GrassTo reduce breeding of flies and other pests,
grass clippings and perishable garbage such asfood waste, diapers or animal waste must be con-tained and secured in plastic bags. Once baggedand tied, trash must be placed in a city-provided
trash container with the lid closed.
Holiday CollectionTrash and recycling collection is provided as regularly
scheduled for all holidays except:• New Year’s Day • 4th of July• Thanksgiving • Christmas
Collection for days that fall on or after these holidaysresume the day after the holiday and roll over every daythrough Saturday. For example:
Thanksgiving falls on Thursday…Thursday is collected FridayFriday is collected Saturday
Container CollectionChandler’s City Code requires
trash and recycling containers beplaced at the curb by 6 a.m. on thescheduled collection day. Place yourcontainer in the street with thewheels against the curb. Do notblock sidewalks for pedestrian use,and do not place your container nearparked cars, street poles, or mailbox-es.
Recycle in the Blue Can!C Newspaper, printing paper, magazines, unsolicited mail,
paper sacks no shredded paperC Cardboard boxes (includes prepared food boxes and
detergent-type boxes) no styrofoam packing or p-nutsC Aluminum beverage cansC Steel-tin cans (veggie, fruit, juice, soup-type cans)C Plastic bottles, jugs and containers (milk, juice, water,
soft drink, condiment, shampoo, detergent and soap-typebottles and containers showing #1 through 6 on the bot-tom or side). No plastic bags. Visit www.chandleraz.gov for reuse options for plastic bags.
C Telephone booksC Glass food and beverage jars and bottles (clear, green and
brown)C Empty aerosol cans (cooking spray, whipping cream, air
freshener, deodorant, shaving cream-type cans)
Call for FREE Curbside Bulk Pick UpRecycling curbside bulk service: Free pickup for excess
cardboard, large appliances and electronics.*Trash curbside bulk service: Offered free every six seeks
for excess trash and yard waste. Extra bulk service is avail-able for a nominal fee of $25. To schedule, call Solid WasteServices at 480-782-3510.
Recycling Available to Multi-family Residents: Chandlerprovides recycling drop-off sites throughout the City. Forlocations and information about materials currently accept-ed at the drop-off sites call Solid Waste Services at 480-782-3510 or visit chandleraz.gov and link to Multi-Family Recycling.
*Separate from trash curbside bulk service.
Chandler has been recognized repeatedly for its innova-tion in developing pro-grams that promote andsupport preservation andconservation of our natu-ral resources. The life ofChandler’s landfill,which closed in October2005, was extended anadditional eight years due
to the diligent recycling efforts of our community.Now, participating in recycling programs is even more
important. The Cityreceives $18 for every tonof acceptable recyclables wesend to the recycling center.However the City paysabout $35 for every ton ofwaste we landfill. So please, take an active part in theeffort to reduce waste and costs by recycling in the bluecan!
For more information, or to receive a free recyclingmagnet or in-house recycling basket, call Solid WasteServices at 480-782-3510 or visit chandleraz.gov online.
Recycling-Solid Waste Collection Center – 955 E. Queen Creek RoadThe City's Recycling-Solid Waste Collection Center is open Thursday through Monday from 8 a.m. to 4p.m. and closed on Tuesdays and Wednesdays. The Collection Center is available for residential self-hauland drop-off. The facility, available to Chandler residents, accepts excess trash and recyclables. For moreinformation call Solid Waste Services at 480-782-3510.
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Chandler…Water Wise
Classes and WorkshopsFree landscape and irrigation workshops are offered in
the spring and fall and are presented by local experts in thefields of landscape design, plant care, drip irrigation installa-tion and maintenance, turf care or vegetable gardening.Classes are held at the senior center on weekday evenings.Call 480-782-3580 to register.
Resources for Residents• Interactive CD – Learn how to
design and install an excitingwater-wise landscape.
• Free publications – a wide vari-ety of information about low-water-use landscaping, plant selection, irrigation systemsand home water management.
• Water-saver kits - includes a low-flow showerhead, faucetaerators, toilet tank displacement bag and leak detectiontablets. Free to residents with homes built before 1992.
• Landscape Consultation – call for answers on plant selec-tion, irrigation scheduling and techniques for savingwater.
• Staff Presentations – we can speak to civic groups onwater management and water-efficient landscaping.
• Landscape Water Evaluation – HOAs and neighborhoodscan learn ways to save money on water and landscapingwith a free consultation.
School ProgramsThe Water Conservation Office offers magic and puppet
shows to elementary school students. Also, free ProjectWET (Water Education for Teachers) training is availablefor K-12th grade teachers and includes in-class presentationsby Water Conservation staff.
XeriscapeWith careful planning, resi-
dents can have colorful,lush yards that arewater efficient andeasy to maintain.This type of land-scaping is calledXeriscape (pronounced zeer-i-scape.)
The WaterConservationOffice canprovide newcomerswith information on hundreds of native and desert-compat-ible plants that will suit your lifestyle.
RebatesYou can receive up to $600 by converting turf
areas into low-water-use landscape. A rebate of$200 is available for installing water-efficient
landscape at new homes. Don’t forget to askabout our irrigation, timer and high-efficencyclothes washer rebates. Details are availableon our Web site at www.chandleraz.gov/water.
Water Saving TipsImproper irrigation practices and leaking toilets
waste vast amounts of waterunnecessarily. If you are unsureabout the amount of water youare using inside or outside yourhome, call for free leak detectionadvice and water audit services.Call 480-782-3580 for anappointment.
Careful management of water has allowed the City ofChandler to prosper in adesert setting. Planning,conservation and coopera-tion with other govern-mental agencies hasenabled Chandler toensure an adequate supplyof water to its residents,businesses, and industries.
Even though Chandler hasan adequate supply ofwater, we need to use ourmost precious resource wise-ly. Our practices todaywill have a profound effecton the future. The Water Conservation Office provides awide variety of resource materials to assist you. Call theoffice at 480-782-3580 or visit www.chandleraz.gov/waterfor more information.
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Chandler…Public Safety
AccreditationBoth the Fire and Police
departments of the City ofChandler have the distinct honorof earning accreditation throughnational agencies. Accreditation isawarded upon demonstration of“living up to the standardsdeemed essential to the protectionof life, health, safety, and rights ofthe citizens it serves and havingexemplified the best professionalpractices in the conduct of itsresponsibilities”.
Accreditation is an honoraryclassification that agencies aspireto on a voluntary basis. It takes years of preparation, self-assessment and monitoring for agencies to receive theunique honor.
Chandler was the seventh community in the nation toearn accreditation of both its Fire and Police departments.
Citizen Police AcademyThe Citizen Police Academy was created as part of a con-
tinuing program to develop citizen awareness and under-standing of the role of law enforcement. It is designed forresidents of all backgrounds and occupations.
The goal of the Citizen Police Academy is to give resi-dents a better understanding of the guidelines within whichan officer functions and why officers handle situations asthey do. The academy combines instruction in police proce-dures and theory with practical, hands-on scenarios.
Those eligible to attend must be at least 18 years of ageand work, live or attend school in the City of Chandler.They can have no prior felony convictions and no misde-meanor arrests within six months of their academy applica-tion. They must pass a background check conducted by thepolice department.
Our City’s safety is in good hands with the ChandlerFire and Police depart-ments watching over us.They are committed topreserving safety, order,and peace within ourcommunity. Both depart-
ments offer a variety oftraining and communityprograms to empowerChandler residents andneighborhoods to have apositive impact on thecommunity.
Chandler Fire Department Public Education
The Chandler Fire Department takes great pride in deliv-ering the highest quality of service to meet the diverse needsof our community. The following are a few of the communi-ty education programs available to residents:
CPR TrainingBicycle Helmet Program C.E.R.T.-Community Emergency Response TrainingChild Passenger Safety Seat ProgramFire Safety HouseSenior Volunteers in Public EducationUrban Survival Program K-3rd grade in ChandlerSchools
In addition, the Fire Department offers discussions on fire prevention and safety,demonstrations of firefighting activities andtours of their fire stations. For more infor-mation call 480-782-2120.
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Chandler…Utility Billing Quick Facts
Payments
There are several convenient ways to pay your utility bill.You can pay online by credit card at www.chandleraz.gov orby phone using our touch-tone payment system at 480-782-2280.
If you pay by mail, use the return envelope included withyour bill. You can also pay in person at our downtownChandler office, or at the drive up box in the median onCommonwealth Avenue just east of Arizona Place. Pleasedo not put cash in the payment drop box! Or, pay yourutility bill the easy way with SUREPAY and have your pay-ment automatically deducted each month from your bankaccount. Call Customer Service at 480-782-2280 for more information.
Payment Due DatesAll utility customers of the City
are billed once per month and billsare due upon receipt. Delinquentdates will vary depending on whenyour water meter is read. Currentcharges become delinquent 21 daysafter issuance of a bill.
Our Number 1 priority is to provide you, the customerwith the best service possible! CustomerService Representativesare available by telephoneat 480-782-2280, from 8 a.m. to 5 p.m. Mondaythrough Friday. If youprefer, you may visit our
Customer Service Officeduring these same hours.We are located on the firstfloor of the ChandlerOffice Center in the south-east corner of the building,at 55 N. Arizona Place, Suite 105 (corner of ArizonaPlace and Commonwealth Ave.) or visit our Web site atwww.chandleraz.gov.
Delinquent BalancesAccounts with unpaid balances remaining after 60 days
are subject to service disconnection. Accounts remainingunpaid on the disconnect date will be assessed a $20 (plustax) service fee.
If you receive a disconnect notice and cannot make thepayment by the day before your scheduled disconnect, youmay be able to make satisfactory arrangements to maintainservice by explaining your situation to a Customer ServiceRepresentative prior to the disconnect date. A paymentextension may be granted based on your situation andaccount history. Once an extension has been granted, it isimperative that you keep your agreement.
An account that has been disconnected for delinquencymore than two times within a 12-month period will berequired to post a new or additional security deposit. Thedeposit, the delinquent balance and the disconnect servicefee will be required to be paid prior to reconnection.
Returned Checks or Returned SUREPAY Payments
If for any reason, a payment made by check or throughSUREPAY is returned by your bank, a second check orSUREPAY payment will not be accepted as payment for thereturned item.
A service charge for processing this returned check orSUREPAY and a disconnect service fee will be assessed.
Meter ReadingTimely and accurate meter readings are necessary
in order to provide you with an accurate utility bill.Please help us by maintaining a clean meter box andnot blocking access to the meter. We require an areaaround the meter box of at least 2 feet wide by 6 feethigh, which is free of branches or other debris.Blocked access may result in estimated water usage. A notice will be left at the door if there is a problem.
