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Retail Operations Efficiency presentation
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Blackrock Executive SolutionsBlackrock Executive Solutions
Practical advice to help you operate more efficiently in this market
Pauline McBride
IntroductionIntroduction
Pauline McBride• Over 25 years experience in the Retail Trade
• Marks and Spencer PLC
• Primark Stores Ltd
• Nestle
• DHL – TKMaxx
• Largo Foods
• Richmond Marketing – Red Bull, Volvic, Evian and Butlers Chocolates
Retail OperationsRetail Operations
• Planning - Analysing and Forecasting
• Cost reduction - Opportunities
• Networking - Potential
• Resources
SalesSales and Planning Analysis and Planning Analysis
• How do you currently analyse your data?
• Do you measure this or is it an ASSUMPTION?
• “Retail is Detail”
Sales and Stock Holding - Value
Description Code Cost Retail Color Opening Units Opening Value € Units Sold Balance Sales €
Basic Tee Shirt 12345 50 75 White 10 500 5 5 375
Basic Tee Shirt 12345 50 75 Black 10 500 3 7 225
Basic Tee Shirt 12345 50 75 Blue 5 250 1 4 75
Basic Tee Shirt 12345 50 75 Red 5 250 0 5 0
Basic Tee Shirt 12345 50 75 Green 5 250 1 4 75
Jeans 54321 100 150 Blue 10 1000 3 7 450
Jeans 54321 100 150 Black 10 1000 3 7 450
Coat 11111 200 300 Black 5 1000 1 4 300
Total 17 1950
Sales and Stock Holding - Value
Description Code Cost Retail Color Opening Units Opening Value € Units Sold Balance Sales € VAT
Basic Tee Shirt 12345 50 75 White 10 500 5 5 375 80.63
Basic Tee Shirt 12345 50 75 Black 10 500 3 7 225 48.38
Basic Tee Shirt 12345 50 75 Blue 5 250 1 4 75 16.13
Basic Tee Shirt 12345 50 75 Red 5 250 0 5 0 0.00
Basic Tee Shirt 12345 50 75 Green 5 250 1 4 75 16.13
Jeans 54321 100 150 Blue 10 1000 3 7 450 96.75
Jeans 54321 100 150 Black 10 1000 3 7 450 96.75
Coat 11111 200 300 Black 5 1000 1 4 300 64.50
Total 17 1950 419.25
VAT
Retail Year Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total % Inc/Dec
Actual 2008 60,500 60,500 66,550 72,600 66,550 66,550 60,500 66,550 66,550 66,550 242,000 217,800 1,113,200
This Year 2009 55,000 55,000 60,500 66,000 60,500 60,500 55,000 60,500 60,500 60,500 220,000 198,000 1,012,000 -9%
Forecast 2010 45,000 45,000 50,000 57,000 55,000 65,000 55,000 47,000 52,000 55,000 200,000 180,000 906,000 -10%
Stock - Target Max Value 2010 67,500 70,000 78,500 84,500 87,500 92,500 78,500 73,000 79,500 155,000 290,000 202,500
ForecastingForecasting
Product Group Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
Formal 5,000 5,000 5,000 7,000 10,000 10,000 10,000 7,000 7,000 10,000 75,000 55,000
Casual 25,000 25,000 30,000 35,000 30,000 40,000 30,000 25,000 30,000 30,000 100,000 100,000
Accessories 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 10,000 10,000
Footwear 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 15,000 15,000
Total 45,000 45,000 50,000 57,000 55,000 65,000 55,000 47,000 52,000 55,000 200,000 180,000
Sales Forecast BreakdownSales Forecast Breakdown
Stock HoldingStock Holding
• Cost to Merchandise the Store
• Lead Time for Delivery
• Target Stock Level
• Continually review progress and success
• Update plan
• What worked or didn't work
• Record useful information and local events
Monitor and ReviewMonitor and Review
Cost ControlCost Control
• “Been there done that ..........”
• What more can be done?
• Who can help?
Challenge everything!
Other CostsOther Costs
• Waste Management
• Telecoms - Broadband Service
• Insurance
• Stationary and Equipment
• Packaging
• Display Material – Christmas Decorations
• Security
• Maintenance
Mullingar
Transport CostsTransport Costs
Tuesday
Wednesday
Saturday
Monday
Friday
Thursday
• Carbon Tax?• Transport costs € € €
Networking Networking
• What are the other Independent Retailers doing
• How to source the information
• How communication can help the Independent Retailer
AthloneChamber
TullamoreChamber
SupportSupport
•Access to valuable contacts through the Chambers Ireland national chamber network
• Managing your cost base and leveraging synergy
• Market Intelligence
• Peer to peer learning
• Representation – Rates, Lease Law, Planning Guidelines
• Networking
Westmeath County Enterprise Board • Advice and Training
SummarySummary
• Networking to further reduce costs
• Planning Stock and Sales
• Tools
• “Its not “One Size Fits All”
• Any Questions Please
• Your Feedback would be welcomed
Blackrock Executive SolutionsBlackrock Executive Solutions
Thank youPauline McBride