Improved Costs, Claims Efficiency and Customer SatisfactionMore and more property and casualty insurers are turning to automotive-direct repair programs (DRP) to make their operations more efficient and increase profitability.

Significant Benefits

• Reduced claims cost and indemnity• Shortened repair cycle times• Higher levels of network participation • Unsurpassed levels of policyholder retention

For over 30 years, CEI has been the leader in its field with the best range of claims services, technology, repair shops, and talent. Our Insurance Services division continues to help carriers achieve “best-in-class” claims management services, while developing solutions that help lower indemnity and enhance the policyholder experience.

Another benefit of partnering with CEI is our ability to deliver the data your company requires. Through our integration with the major estimating platforms, CEI is able to provide a level EMS data that helps our customers determine their priorities and develop personalized solutions.

North American Direct Repair Network

The CEI Direct Repair Network consists of nearly 4,000 sedan, medium and heavy-duty truck collision repair centers in all 50 states, Puerto Rico, and every province in Canada. Our network speeds the appraisal and repair process while providing your policyholders with minimal vehicle downtime and the added assurance of a nationwide guarantee.

CEI Insurance Services

The CEI Group4850 East Street Road

Suite 200Trevose, PA 19053

Effective Claims Management

Claims managers can rest assured that each estimate is fully audited for accuracy and that every cost-saving method is evaluated. Our claims team members employ an exclusive, streamlined dispatch process and web-based tools to quickly and easily enter claim data and assign shops with preferred scheduling. CEI oversees each repair from start to finish, keeps the adjuster informed along the way, and offers a national, limited written warranty guarantee.

We also offer credentialed networks for both rental and glass claims that can be used in conjunction with the managed repair programs or as stand-alone programs for the utmost flexibility and customization.

Policyholder Retention

As insurers, agents and claims adjusters, you can be confident CEI is taking good care of your policyholders throughout the entire claim process. As an extension of your company, our professional claims staff aims to provide a seamless claims experience for each and every policyholder. Independent CSI studies show that we consistently achieve high customer satisfaction ratings.

Insurance carriers that are looking to expand the reach of their current DRP network or upgrade to an established and proven DRP are realizing the benefits of the CEI Insurance Services solution.

To learn more about how CEI is already helping insurance companies gain efficiency and increase ROI through our direct repair programs (DRP), call (877) 234-0378 for a no-obligation consultation with one of our insurance services experts!

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CEI Fleet Driver Managementhttp://www.ceinetwork.com/insurance

The CEI Group4850 East Street Road

Suite 200Trevose, PA 19053