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www.cecclaims.co.uk
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Leading claims assistance provider CEC has announced a market first, with thelaunchofagroundbreakingproduct for insurancebrokers.Thenewpropositioncalled Bronze Plus will see CEC working with Halo Assist as part of a strategicpartnershiptodeliverclaimssupportacrossallmarketsectors.
Earlier this year CEC launched its tiered range of claims assistance products forBrokers. Starting at its most affordable level with Bronze, the service providesclaimsassistancetobrokersand100%ofclients.Risingthroughthestagestothetoplevelofservice,Platinumdeliversunlimitedhandsonlossadjustingsupportforpolicyholders.ThenewCECproduct-BronzePlusextendstheproductrangeevenfurthertoincludemotorclaimsassistanceforallclients,includingcommercialandpersonallines,whetherthebrokerhassoldthemotorpolicyornot.
ScottRobinson,HeadofMarketing,ClientRelationshipsandDevelopmentatCEC,said:“Weareveryexcitedbythisnewproduct.Bycombininglossadjusterexpertiseongeneralsectorclaims,withspecialistsHaloAssistfromthemotorclaimsworldwehavedevelopedsomethingverydifferentforourbrokingpartners.Thismeansthat brokers can provide a complete claims service to all clients and for alleventualities.
Wearecontinuingtochangetheclaimsassistancemarketwiththeaimofprovidingsupportaswidelyaspossible.Duringmarket research in2016,brokers reportedthatthetraditionalproductsfromotherprovidersonlyofferedlimitedsupport.ThischimedwithpreviousFCAcommentsaboutpolicyholdersbeinglefttomanagetheirown claims submissions. CEC is responding to the market needs by creatinginnovativeproductswhichassisteveryone”.
David Yates, Director at Halo Assist, said “We have teamed upwith CEC as werecognise their approach to claims assistance is similar to our own and focusesheavilyonqualityandservicedeliveryforclients.BronzePlusgivesbrokerspeaceofmindandcertaintybecausetheyknowthatwhateverclaimscenariotheymayface,undertheBronzePlusservicetherearenoexclusionsorqualifyingcriteria.Thisensureseveryonecanaccesssupportwhenneeded.”
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