CCeerrttiiffiiccaattee IIVV iinn TTrraaiinniinngg aanndd

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AAsssseessssmmeenntt --TTAAEE4400111100

© Crossbow Consultancy 21 Jan 2012 (Version 4)

Name: Organisation:

Crossbow Consultancy PO Box 1057 Mandurah WA 6210

Ph: (08) 9537 6105 Fax: (08) 9537 6220 Email: [email protected]

mailto:[email protected]

PPlleeaassee eennssuurree yyoouu rreeaadd tthhee

ffoolllloowwiinngg GGuuiiddee..

IItt ccoonnttaaiinnss iimmppoorrttaanntt

iinnffoorrmmaattiioonn ttoo aassssiisstt yyoouu iinn

yyoouurr aapppplliiccaattiioonn ffoorr tthhee

CCeerrttiiffiiccaattee IIVV

iinn TTrraaiinniinngg aanndd AAsssseessssmmeenntt ––

TTAAEE4400111100

Version 4 / 21 Jan 2012 ASSESSMENT information for TAE40110 Certificate IV in Training and Assessment

© Crossbow Consultancy

Crossbow Consultancy

iii

CCEERRTTIIFFIICCAATTEE IIVV iinn

TTRRAAIINNIINNGG AANNDD AASSSSEESSSSMMEENNTT –– TTAAEE4400111100

What is this training about and can you

get recognition for your existing skills?

At the successful completion of this training you will be able to:

Ensure the training

environment is safe and the

learners feel they are welcome

and supported, regardless of

their background, and learning

abilities.

Adapt training for

special needs such as

language, literacy and

numeracy requirements

of the competency

being assessed.

Design, develop and

implement a training

program or series of

sessions to suit the

needs of the

workplace.

Plan, conduct and

review workplace

assessments, as well

as validating

assessments used

within the training

environment.

Develop, deliver and

review training for

individuals, groups

and for work-based

training




iv

Of course, if you can already do all that, you may apply for skills recognition. This means recognition of

prior learning and/or current competencies - often referred to as RPL or RCC.

RPL means recognising competencies (skills and knowledge) gained through

previous formal and informal learning, or through work and/or life experiences

but RCC puts more emphasis on what a person can currently do, rather than

what they have already learnt.

Information for applying for skills recognition (the newer term for RPL/RCC) is within these Guidelines.

STRUCTURE OF THE

CERTIFICATE IV IN TRAINING AND ASSESSMENT - TAE40110

The “Packaging Rules” applicable to this qualification include a degree of flexibility. The qualification

requires the completion of 10 (ten) units, made up of:

7 (seven) Core units as follows:

List # TAE Code TAE Title (Core)

1 TAEDES401A Design and develop learning programs

2 TAEDES402A Use training packages and accredited courses to meet client needs

3 TAEDEL401A Plan, organise and deliver group-based learning

4 TAEDEL402A Plan, organise and facilitate learning in the workplace

5 TAEASS401B Plan assessment activities and processes

6 TAEASS402B Assess competence

7 TAEASS403B Participate in assessment validation

and 3 (three) elective units from the list below:

List # TAE Code TAE Title

8 TAEASS301B Contribute to assessment

9 TAEASS502B Design and develop assessment tools

10 TAEDEL301A Provide work skill instruction

11 TAEDEL403A Coordinate and facilitate distance-based learning

12 TAEDEL404A Mentor in the workplace

13 TAEDEL501A Facilitate e-learning

14 TAELLN401A Address adult language, literacy and numeracy skills

15 TAETAS401A Maintain training and assessment information

16 BSBAUD402B Participate in a quality audit

17 BSBCMM401A Make a presentation

18 BSBLED401A Develop teams and individuals

19 BSBMKG413A Promote products and services

20 BSBREL402A Build client relationships and business networks

21 BSBRES401A Analyse and present research information

At least 2 elective units must be selected from the elective units listed above.

One elective unit may be selected from any currently endorsed Training Package or

accredited course.

Elective units must be relevant to the work outcome, local industry requirements and the

qualification level. Where a unit is chosen from another currently endorsed Training Package or

accredited course, it must be from a qualification or course at Certificate III level or above,

and must contribute towards the vocational outcome of the program.




v

SSoo wwhhyy ddoo yyoouu nneeeedd tthhiiss qquuaalliiffiiccaattiioonn??

You may be undertaking this Certificate IV because you have

been requested (or told to) by your employer, but it is

necessary to understand why you may need to obtain

the qualification of Certificate IV in Training and

Assessment – TAE40110.

The broad intention of the TAE40110 is to meet the

competency development needs of individuals and

organisations providing education, training and assessment

services within the VET sector. This can encompass those

working in the VET sector as well as teachers in the schools

sector and lecturers in higher education who have a need or

requirement to deliver VET-related programs.

The TAE04 Training Package provides significant choice and flexibility to suit a diverse

audience with multiple competency development needs operating in a wide range of environments.

This audience may range from the “novice” trainer or assessor who will use this Training Package to

develop specific competencies for training and/or assessment practices to experienced practitioners

using the Training Package for ongoing professional and career development.

The competency development needs of the audience may range from the competence required by:

- Enterprise trainers or assessors,

- RTO trainers or assessors

- Training Adviser or training needs analyst

- HR/Learning Managers

- Vocational education teacher,

So, if you do any of the above in your workplace, then this qualification is relevant to you.

The impact of this TAE04 Training Package is wide-ranging, and potentially affects:

- individuals seeking to undertake training and assessment qualifications

- individuals undertaking professional or staff development

- individuals seeking to extend, enhance and complement existing qualifications

- RTOs and staff intending to deliver and/or assess the TAE10 package

- all RTOs and other organisations providing training and assessment to internal staff and/or

external clients

- organisational quality management systems for training products through importation of TAE

units, and

- the quality of implementation of those Training Packages




vi

AAnndd wwhhaatt eexxaaccttllyy ddooeess tthhiiss qquuaalliiffiiccaattiioonn ccoovveerr??

Unit Descriptors for the Core and Elective units, taken directly from the TAE04 Training

Package follows:

Unit Code/Title for

Core units Description TAA unit

TAEASS401B Plan

assessment activities

and processes

This unit describes the performance outcomes, skills and

knowledge required to plan and organise the assessment

process, including recognition of prior learning (RPL), in a

competency-based assessment system. It also includes the

development of simple assessment instruments.

No

equivalent

unit

TAEASS402B Assess

competence


knowledge required to assess the competence of a

candidate

TAEASS403B Participate

in assessment

validation


knowledge required to participate in an assessment

validation process

TAEDEL401A Plan,

organise and deliver

group-based learning


knowledge required to plan, organise and deliver training

for individuals within a group.

TAEDEL402A Plan,

organise and facilitate

learning in the

workplace


knowledge required to plan, organise and facilitate

learning for individuals in a workplace

TAEDES401A Design

and develop learning

programs


knowledge required to conceptualise, design, develop

and review learning programs to meet an identified need

for a group of learners. The unit addresses the skills and

knowledge needed to identify the parameters of a

learning program, determine the design, outline the

content and review its effectiveness

No

equivalent

unit

TAEDES402A Use

training packages and

accredited courses to

meet client needs


knowledge required to use training packages and

accredited courses as tools to support industry,

organisation and individual competency development

needs.

No

equivalent

unit




vii

Unit Code/Title for

Elective Units Description TAA unit

TAEASS301B Contribute

to assessment

This unit describes the performance outcomes, skills and knowledge

required to contribute to the assessment process

TAEASS502B Design

and develop

assessment tools


required to design and develop assessment tools, including tools

used in formative, summative and recognition of prior learning (RPL)

assessment.

No

equivalent

unit

TAEDEL301A Provide

work skill instruction


required to conduct individual and group instruction and

demonstrate work skills, using existing learning resources in a safe

and comfortable learning environment. The unit covers the skills

and knowledge required to determine the success of both the

training provided and one's own personal training performance. It

emphasises the training as being driven by the work process and

context.

TAEDEL403A

Coordinate and

facilitate distance-

based learning


required to coordinate and facilitate a distance-based learning

process

TAEDEL404A Mentor in

the workplace


required to establish and develop a professional mentoring

relationship with a learner, in particular an apprentice or trainee

employed by, or undertaking work placement in, a workplace. It

includes establishing the need for mentoring, developing a

mentoring plan/framework, facilitating and monitoring the

mentoring relationship, and evaluating the effectiveness of

mentoring.

New unit

TAEDEL501A Facilitate

e-learning


required to facilitate learning delivered via electronic media.

TAELLN401A Address

adult language,

literacy and numeracy

skills


required to recognise the core language, literacy and numeracy

(LLN) demands of training and assessment, and to tailor training

and assessment to suit individual skill levels, including accessing

relevant support resources.

TAETAS401A Maintain

training and

assessment information


required to maintain the training and assessment information

requirements of the organisation and other relevant bodies,

including the timely dissemination of accurate information to

learners on training and assessment services and the recording and

reporting of training and assessment service data.




viii

.

SSoo yyoouu ccaann aallrreeaaddyy ddoo tthhaatt?? NNooww wwhhaatt??

Unless you are completely new at training and assessing, it is recommended you consider

applying for skills recognition. To get started on your desired path of achieving this

qualification, you will need to read the steps below. Decide on the units you will apply for

and indicate this on the Registration Form, at your campus.

PPrroocceessss ffoorr EEvviiddeennccee GGaatthheerriinngg ffoorr

SSkkiillllss RReeccooggnniittiioonn

This process describes the evidence requirements as well as suggested examples you might

have as evidence. Various samples are available on the website www.crossbow.net.au.

The steps for this process are as follows:

Step 1 Record your personal information, i.e. name, address, organisation etc.

on the cover sheet of the Portfolio.

Step 2 Read through this Guide. (If it seems there is too much jargon – get used

to it! It is the universal language for Trainers and Assessors involved with

National Training Packages.)

Have a good look at the Portfolio of Evidence and note the

suggested evidence, experiences, sufficiency and other

information and examples highlighted to assist your evidence

gathering. (For full information regarding each Unit, you can

consult the Training Package – TAE04). A copy is available at the

website www.training.gov.au. A modified version of the Units,

Elements, Performance Criteria and Range Statements are

available from the website www.crossbow.net.au

You will use the Portfolio to conduct your own self-assessment to

assist you in deciding what you can already do and have

evidence to support.

http://www.crossbow.net.au/

http://www.training.gov.au/



© Crossbow Consultancy ix

Step 3 Check Page iv of this Guide to select the units for which you believe you

could provide evidence to satisfy making a claim for recognition.

Discuss with your facilitator if you are unsure.

Step 4 Refer to the units of competency, Qualification framework and Training

Package documentation for the TAE04 Training Package for guidance. If

you are becoming a Trainer/Assessor you need to be familiar with your

own Training Package. Reflect on your (recent) experiences as a

trainer/ assessor/ consultant/ project officer working in the VET sector to

match against the criteria you select. Talk to colleagues or your

manager, as necessary for ideas.

Step 5 Once you have the Portfolio of Evidence, gather your evidence against

the units of competency you are claiming. Collect you evidence, using

the numbering system corresponding to the unit number (Eg, Unit 2) and

the task numbers within that unit, (eg from 1-6 for RPL, and 5 only for

upgrades. (Note - Some evidence will relate to more than one unit. In

this case, include the evidence at the first of the relevant units and then

refer to it in the other unit/s using the numbering system.)

Where exemption or credit transfer for units from the TAE40110 is being

claimed on the basis of completion (in full or part) of the Certificate IV in

Training and Assessment (TAA40104), a certified copy of this certificate

must be included in the evidence.

Step 6 Once your evidence is collected, apply the ‘features of evidence’

check to ensure that it is authentic, valid, current, sufficient, and

consistent. (Eg, include a Statutory Declaration statement from your

manager or supervisor who is able to verify the authenticity of your

evidence.) If you are satisfied with the evidence you have provided in

the portfolio, sign the declaration on the Portfolio of Evidence (front

page) as being your own work. Note: DO NOT SEND ORIGINALS

Step 7 You should now arrange an interview with your Assessor. The Assessor will

check your portfolio of evidence, and:

verify evidence from the portfolio against the Units, and/or

establish further evidence that may be required, and/or

decide with you what training or coaching that may be necessary

to complete the qualification.


© Crossbow Consultancy x

SSuuffffiicciieenntt EEvviiddeennccee

Sufficiency is indicated within each example, but if an Assessor is not satisfied

that the evidence provided is suitable they have the right to call for

more evidence. The ‘sufficiency’ is a guide for the assessee but the

Assessor will advise if more is required on the day.

RReeqquuiirreedd SSkkiillllss aanndd KKnnoowwlleeddggee

Each Unit has its own “required skills and knowledge” that you need to

demonstrate, and you will need to be able to demonstrate these as

being current.

For example, you might use your current job description as evidence, as

the unit skills/ knowledge may be necessary in your current job and you

gained the job by already displaying these. Language, literacy and numeracy skills

(LL&N) are necessary for this Certificate. If you are in an occupation that requires these skills, eg, a

teacher/trainer, then recognition of these skills could be easily verified. This Training Package also calls

for more in-depth computer/technology skills, so you may display these through the presentation of

evidence vie electronic means or through work you have already completed using advanced skills.

HHooww mmuucchh rreeccooggnniittiioonn ccaann yyoouu aappppllyy ffoorr??

Just because you don’t think you will get skills recognition, doesn’t mean you won’t. Many applicants

have been awarded more than what they anticipated. However, don’t discount the value of

actually doing training courses or receiving on-the-job coaching. Do the training if you have the

motivation and willingness to revise skills and knowledge you may already have, and to update on

skills and knowledge offered through training.

……aanndd wwhhaatt hhaappppeennss iiff yyoouu ddoonn''tt ggeett rreeccooggnniittiioonn

ffoorr oonnee oorr mmoorree uunniittss??

If you are not awarded, the Unit of Competency from the interview, then you will most likely need to:

supply further evidence that satisfies validity, sufficiency, currency, authenticity and consistency, or

complete the Unit through training, eg, flexible delivery, coaching or face-to-face, using

workbooks and information provided by your Trainer/Assessor, or

complete some assignments to satisfy element/s not attained.

Note: If you feel you have been unfairly assessed, you may appeal the decision in writing detailing

the issues, within 7 days, through your Trainer/Assessor. If considered necessary an independent

Assessor may be called in to consider the evidence. There is a non-refundable administrative cost of

$75 applicable for appeals.


© Crossbow Consultancy xi

AAssssiiggnnmmeennttss -- aass aalltteerrnnaattiivvee eevviiddeennccee

If assignments are required, it is recommended these be completed within the context of your work

environment. This ensures their relevancy - not completed just for the sake of obtaining the Unit/s of

Competency.

Several assignments have been designed and are available at the company’s web site

www.crossbow.net.au for applicants who do not have sufficient evidence in various areas. If you think

you do not have sufficient experience or evidence, please complete the relevant exercises and have

them ready for the Assessor on the day of interview.

SShhoorrtt AAnnsswweerr QQuuiizz

Some applicants may need to complete various unit Short Answer Quizzes. These are referred to as

the ‘pinks’. These may be submitted at any time, and are available from the website

www.crossbow.net.au

WWhhaatt ttyyppee ooff eevviiddeennccee ddoo yyoouu nneeeedd ttoo pprroovviiddee??

Evidence is anything that substantiates your claims. For the upgrade, read the

portfolio – it iw quite specific for the evidence requirements. If you are applying for

RPL, evidence may be any combination of the following (but not limited to):

Lesson/Session plans Letters/reports/testimonials of support

Course or program outlines Feedback from trainees/colleagues/supervisors

Actual work samples/documents you write and use Relevant Training Packages/curriculum currently used

Newspaper/letter/brochures/posters with your name Applicable Community work/volunteer information

Video evidence of delivery or similar Records of sessions/trainee's work

Demonstration in the workplace Evaluation questionnaires/analysis of programs etc

Resource samples from sessions you conduct Moderation/consensus meetings reports

Modified training and lesson plans and/or programs Training reports completed for company (name

included)

Responses to questions relating to required

performance

One-to-one briefs or distance training delivered

Computer based information (authenticated as your

work) Authenticated diary/journal entires

Statement of Academic Record - NOT the certificate

by itself – from other providers

Statements of Attainment (as appropriate) received

from another Registered Training Organisation

Written summaries of activities for which there is no documentation with authentication and verification attached.

Other relevant information you think suitable, and the Assessor verifies




© Crossbow Consultancy xii

……aanndd wwhheerree mmiigghhtt ddiiffffiiccuullttiieess aarriissee iinn tthhee pprroovviissiioonn

ooff eevviiddeennccee??

Company Assessors have conducted over 2300 workplace and skills recognition assessments for the

Certificate IV in Assessment and Workplace Training. Review of records and evaluations of the processes

have indicated the following may be areas of difficulty in the provision of evidence:

Locating any evidence. If evidence is not produced, you will need to meet the requirements some

other way, possibly by doing a full unit of study or at least some assignments. (Note that this is not

the Assessor's problem.) If you do not have any evidence you cannot obtain the Certificate through

skills recognition.

Letters of reference/support. It is often more expedient to give the Assessor the name and phone

number of referees, rather than wait for a letter. The Assessor can obtain more relevant and recent

information by talking with the referee, than by reading a letter. However, documented supporting

evidence is always helpful.

Evidence of reviewing training or assessments. Many Trainers conduct

these processes ‘in the head' and by talking with trainees and/or

colleagues. However, documented evidence is required. This could be

verified through minutes of meetings, completed evaluation

questionnaires from trainees, Professional Development sessions you

have conducted with staff at work or written reports to your supervisor.

Assessor Unit requirements. Areas often not understood (or supplied)

are Assessor Instructions, assessment instruments (not just

assessment/performance criteria), what constitutes competency,

how assessments are reviewed and how feedback is recorded.

Ensure you have these documented.

Lesson/Session Plans - the most common replies are "haven't done one of those

in years" or "don't need to as it's all in my head". If you have examples of session plans from sessions

you have delivered, these may be suitable. Session plan layouts can vary considerably; however

check the relevant section of the Portfolio for the minimum expectation required for the session

plans.

Training Needs Analysis - You must demonstrate how you have established the need for a

course/training you are conducting. If you have done this, then this information is necessary. If you

haven't, an assignment may be provided for you to complete..

To reiterate, if you cannot locate the evidence, or have thrown it out, you will not be granted any Units

based on what you say. You must be able to demonstrate your competency through the evidence

you provide. Most of the evidence will often come from what you are currently doing. For this reason,

your Assessor prefers to conduct skills recognition interviews at your place of work. Observation of your

training ability may also be required.

YYoouurr EEvviiddeennccee PPoorrttffoolliioo

Please keep the Portfolio of Evidence with you until all evidence has been gathered. It is your record

of evidence collected to support your claim of competency. It will be the only copy available of the

assessment. Once all evidence has been provided you need to hand it to your Assessor. Until that

time, please ensure the portfolio is kept secure and all documents verified by the Assessor kept within

the attached sleeves.


© Crossbow Consultancy xiii

The record and associated evidence will be kept by the Training Provider, Crossbow, until it is

validated. Your evidence can then be returned to you if you so wish. However, the Training Provider

will hold and maintain the Record of Assessment for auditing purposes. You can apply for a copy of

the record, but it must be in writing.

WWhhaatt eellssee mmiigghhtt yyoouu nneeeedd ttoo ddoo??

If you do not apply for Skills Recognition or you are only awarded some Units you will need to

complete the rest of the Units through other methods. This may be done in a number of ways. To

complete this course successfully you may need to:

attend training in a classroom, face-to-face with an Instructor, or

attend workshops and complete self-paced study, (flexible delivery) or

complete study independently at your own pace, or have coaching, and submit the

assignments and/or other requirements as appropriate with phone/ fax/ email contact

only (external delivery)

Assignments and other requirements, such as video evidence, cassette tapes, CDs or floppy disks

need to be packaged securely and mailed to:


P.O. Box 1057

MANDURAH WA 6210

Please ensure you keep copies of any work sent through the mail system.

Contact for any queries, resources or other relevant information is:

Mandi Ryan

Email: [email protected]

Web Page: www.crossbow.net.au

Ph: (08) 9537 6105

Fax: (08) 9537 6220

mailto:[email protected]



© Crossbow Consultancy xiv

YYoouu nnooww nneeeedd ttoo::

PPrriioorr ttoo tthhee aasssseessssmmeenntt::

complete the online registration available on the home page of

www.crossbow.net.au and place a ‘Y’ or ‘N’ to indicate your desired method of

completing the selected unit/s, then ‘submit’ to Crossbow. This is the preferable

method. This will express your intention to complete the process. If requesting

training, your Trainer will contact you to discuss requirements. You will be advised

of what further action to take re training.

If requesting skills recognition, provide your current and previous work / training /

life's experiences. Have this completed and ready for the interview with an

Assessor. NB: Using your recent CV/résumé is acceptable, but not the main or

only source of evidence.

collect and reference relevant evidence and other supporting documents as

suggested previously, that you will use to authenticate and support your claims

for skills recognition, using the Portfolio of Evidence as the guide, and

arrange for an interview with a qualified Assessor from Crossbow Consultancy to

assess the evidence.

Advise your Assessor if you have special needs, eg, wheelchair access and so on.

OOnn tthhee ddaayy ooff aasssseessssmmeenntt::

provide the Portfolio of Evidence, as detailed by the unit lists, using the

reference numbers from the Portfolio. Please do not use plastic sleeves. Note

the request for electronic versions of your evidence is preferable. Crossbow

keeps files electronically for environmental reason. Besides, evidence files can

become quite heavy!

sign the declaration on the front of the Portfolio indicating the evidence

provided is your own work.

arrange for a follow-up interview with the Assessor if further evidence is required.

Alternatively, arrangements for specified training may be necessary.

AAfftteerr tthhee aasssseessssmmeenntt ((iiff nnoott ccoommpplleetteedd eeaarrlliieerr))::

If required, complete any suggested online Short Answer Quiz.


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